Gill Cooke Personnel Ltd T/A The Recruitment Group
Shawell, Leicestershire
Administrator Rugby ( CV23 ) Monday to Friday Term Time, School Hours (Apply online only Our prestigious client, based in Rugby, are looking for an experienced Administrator to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Administrator Responsible for carrying out tasks and operations to support the day to day running of Distillery Operations. Key Accountabilities Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Provide purchasing support such as PO and requisition upload and stock orders Book in orders with customers and organise spot-hire for domestic transport Prepare despatch paperwork for domestic and international orders Raise EMCS movements through HMRC Carry out physical stock counts with the production team and update the TROPOS system to reflect this Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles to avoid vehicle stacking Direct queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with collegues in the operations team and other functions to ensure effective cover and support for administative operations across the distillery division Understand how to manage and/or correctly rectify transaction errors in TROPOS Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate. Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillery processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectvily use MS Office software to develop/use production planning and reporting tools Pay & benefits £12,71 per hour Term-Time, School Hours (Apply online only Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Apr 27, 2026
Contractor
Administrator Rugby ( CV23 ) Monday to Friday Term Time, School Hours (Apply online only Our prestigious client, based in Rugby, are looking for an experienced Administrator to join their team. This is an excellent opportunity for an ambitious individual looking to develop their career, with the potential to secure a permanent position within the business. The Role Administrator Responsible for carrying out tasks and operations to support the day to day running of Distillery Operations. Key Accountabilities Understand and comply with the company initiatives for Safety, Health & Environment (SHE) (e.g. H&S Policy, Golden Rules) and actively support the Safety First approach. Provide purchasing support such as PO and requisition upload and stock orders Book in orders with customers and organise spot-hire for domestic transport Prepare despatch paperwork for domestic and international orders Raise EMCS movements through HMRC Carry out physical stock counts with the production team and update the TROPOS system to reflect this Ensure all inbound deliveries are booked in and slots allocated in and around outbound vehicles to avoid vehicle stacking Direct queries from internal colleagues (e.g. sales, finance and other sites) regarding distillery operations Work closely with collegues in the operations team and other functions to ensure effective cover and support for administative operations across the distillery division Understand how to manage and/or correctly rectify transaction errors in TROPOS Responsible for maintaining safe, clean & efficient office and communal areas. Other administrative tasks to support the smooth running of the depot. Provide cover support to other functions as appropriate. Key Skills - Committed to a Safety First approach to all aspect of the job Excellent communicator and able to build relationships with the team, peers and stakeholders Well organised. A practical/proactive problem solver and flexible to support a dynamic, customer driven business Driven to raise standards, able to accurately record information and follow process instruction (SOP) Team player with flexible approach to carry out a range of tasks A positive, 'can-do' approach to work Good understanding of distillery processes, products and raw materials Quality driven with a personal drive and commitment to finding ways to move the business forward Proficient user of TROPOS and able to effectvily use MS Office software to develop/use production planning and reporting tools Pay & benefits £12,71 per hour Term-Time, School Hours (Apply online only Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements - Education: GCSE Maths & English (or equivalent) with good numeracy skills Desired: Administration qualification or MS office software proficiency qualification. Experience : Experience of IT systems and MS office software. Desired: Experience of ERP stock and sales handling software (TROPOS) and experience of working for a Food & Drinks company would be an advantage For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
Our client is going through an exciting period of growth. They are happy to train candidates who come from outside their industry, IF they can demonstrate a good academic background and are committed to working hard and learning in a fast-paced environment The company provide an outsourced service to various businesses, when it comes to selling property for them. This team specifically supports the process by acting on their behalf and ensuring they achieve the best possible outcome. Please note that this is NOT a selling role and you are not required to sell property yourself. Attributes of successful applicant: • Resilience, positivity, and able to work in a fast-paced environment • Able to solve problems and multitask • Confident communicator - both verbal and written • Strong organisational skills • Strong PC skills The role: • Identifying the most appropriate agent to sell each property • Entering property specifications on to the system • Liaising with third parties to progress each asset sale through to successful completion • Building strong relationships with agents and clients • Managing the process from the initial marketing of the property through to successful completion • Researching and comparing recent sales of similar properties • Managing incoming enquiries • Analysing local market conditions through liaison with vendors • Always ensuring the best outcomes for all parties concerned. Benefits of working for the company: • A bonus of up to £5,200 per year • 23 days holiday plus bank holidays, Xmas Eve and your birthday off! • Free parking on site • Subsidized gym membership • Cycle to work scheme • Healthcare Cash Plan • Health Screening • Life Assurance • Discounts on Property services In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications that we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Apr 27, 2026
Full time
Our client is going through an exciting period of growth. They are happy to train candidates who come from outside their industry, IF they can demonstrate a good academic background and are committed to working hard and learning in a fast-paced environment The company provide an outsourced service to various businesses, when it comes to selling property for them. This team specifically supports the process by acting on their behalf and ensuring they achieve the best possible outcome. Please note that this is NOT a selling role and you are not required to sell property yourself. Attributes of successful applicant: • Resilience, positivity, and able to work in a fast-paced environment • Able to solve problems and multitask • Confident communicator - both verbal and written • Strong organisational skills • Strong PC skills The role: • Identifying the most appropriate agent to sell each property • Entering property specifications on to the system • Liaising with third parties to progress each asset sale through to successful completion • Building strong relationships with agents and clients • Managing the process from the initial marketing of the property through to successful completion • Researching and comparing recent sales of similar properties • Managing incoming enquiries • Analysing local market conditions through liaison with vendors • Always ensuring the best outcomes for all parties concerned. Benefits of working for the company: • A bonus of up to £5,200 per year • 23 days holiday plus bank holidays, Xmas Eve and your birthday off! • Free parking on site • Subsidized gym membership • Cycle to work scheme • Healthcare Cash Plan • Health Screening • Life Assurance • Discounts on Property services In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications that we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Are you ready to take your career to the next level in a dynamic and rewarding International environment? This company is offering an exciting opportunity as a Graduate Administrator, where you'll play a crucial role in ensuring the seamless delivery of global sales and compliance with international trade regulations. With a forward-thinking approach and a supportive team, this role is perfect for someone who thrives in fast-paced settings and wants to make an impactful contribution to a growing organisation. What You Will Do: Day to day you will manage the movement of goods into and out of the UK, ensuring all customs import and export duty regulations and documentation are met. By creating shipments and arranging courier bookings while completing all export documentation accurately. More in-depth you will collaborate with Account Managers to respond to international customer enquiries and provide quotations using the company's ERP system and convert quotes to orders by following up and cross selling. You will analyse data and liaising across internal teams to monitor stock levels, lead times, look for early warning signs of stock shortages, keeping departments and customers informed. Working closely with customers to forecast demand and coordinate with internal stakeholders to maintain appropriate stock levels. What You Will Bring: You will have excellent communication skills, to liaise with clients and internal departments. You will have excellent IT skills, to track, record and manage data and generate reports, using excel and our ERP and CRM systems. You will have excellent attention to detail for documentation and orders. Advantageous but not essential would be experience within manufacturing ideal Role is ideal for graduates, as training can be given. Most importantly You will be able to work in a fast paced, pro-active environment where your input and ideas are welcome. We are always looking for ways to improve processes and provide high quality solutions for our global clients. Location: This role is based in Halesowen, offering a convenient and accessible location with parking on-site. Interested? If you're ready to embrace this exciting opportunity as a Graduate Export Administrator, don t wait! Apply today and take the first step towards a fulfilling and rewarding career. Your future starts here. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 27, 2026
Full time
Are you ready to take your career to the next level in a dynamic and rewarding International environment? This company is offering an exciting opportunity as a Graduate Administrator, where you'll play a crucial role in ensuring the seamless delivery of global sales and compliance with international trade regulations. With a forward-thinking approach and a supportive team, this role is perfect for someone who thrives in fast-paced settings and wants to make an impactful contribution to a growing organisation. What You Will Do: Day to day you will manage the movement of goods into and out of the UK, ensuring all customs import and export duty regulations and documentation are met. By creating shipments and arranging courier bookings while completing all export documentation accurately. More in-depth you will collaborate with Account Managers to respond to international customer enquiries and provide quotations using the company's ERP system and convert quotes to orders by following up and cross selling. You will analyse data and liaising across internal teams to monitor stock levels, lead times, look for early warning signs of stock shortages, keeping departments and customers informed. Working closely with customers to forecast demand and coordinate with internal stakeholders to maintain appropriate stock levels. What You Will Bring: You will have excellent communication skills, to liaise with clients and internal departments. You will have excellent IT skills, to track, record and manage data and generate reports, using excel and our ERP and CRM systems. You will have excellent attention to detail for documentation and orders. Advantageous but not essential would be experience within manufacturing ideal Role is ideal for graduates, as training can be given. Most importantly You will be able to work in a fast paced, pro-active environment where your input and ideas are welcome. We are always looking for ways to improve processes and provide high quality solutions for our global clients. Location: This role is based in Halesowen, offering a convenient and accessible location with parking on-site. Interested? If you're ready to embrace this exciting opportunity as a Graduate Export Administrator, don t wait! Apply today and take the first step towards a fulfilling and rewarding career. Your future starts here. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly. Day-to-day, you'll: Manage and maintain CRM systems, ensuring customer records are accurate and up to date Process customer orders and assist with product samples, pricing, lead times, and forecasting Prepare quotes and follow up on enquiries to ensure timely and professional responses Collaborate with the wider team to identify and support new business opportunities Provide additional support to the Customer Service Executive during peak periods or absences What We're Looking For: Previous experience in sales support or administrative roles Excellent written and verbal communication skills Able to manage multiple priorities with confidence and calm under pressure A genuine passion for delivering outstanding customer service Strong IT and CRM skills Why you'll love working here: Competitive salary of 30,000 - 32,000 Hybrid working model (3 days in the office, 2 from home) 25 days holiday plus bank holidays Company pension and private healthcare Annual bonus Free onsite parking Long-term progression, professional development, and a brilliant team culture This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 27, 2026
Full time
Sales Support/Customer Service Administrator Permanent Full Time Hybrid (3 days in office, 2 from home) Location: Reigate Salary: 30,000 - 32,000 plus excellent benefits and company bonus We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience. What You'll Be Doing: This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly. Day-to-day, you'll: Manage and maintain CRM systems, ensuring customer records are accurate and up to date Process customer orders and assist with product samples, pricing, lead times, and forecasting Prepare quotes and follow up on enquiries to ensure timely and professional responses Collaborate with the wider team to identify and support new business opportunities Provide additional support to the Customer Service Executive during peak periods or absences What We're Looking For: Previous experience in sales support or administrative roles Excellent written and verbal communication skills Able to manage multiple priorities with confidence and calm under pressure A genuine passion for delivering outstanding customer service Strong IT and CRM skills Why you'll love working here: Competitive salary of 30,000 - 32,000 Hybrid working model (3 days in the office, 2 from home) 25 days holiday plus bank holidays Company pension and private healthcare Annual bonus Free onsite parking Long-term progression, professional development, and a brilliant team culture This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Morgan McKinley (Milton Keynes)
Luton, Bedfordshire
Morgan McKinley, Northern Home Counties is proud to be supporting a growing organisation in their search for an Administrator to support a busy team based in Luton. Main Duties and Responsibilities Assist with the preparation and completion of sales invoices Set up new clients on internal systems and maintain accurate records Liaise with internal departments to ensure billing information is correct Support billing runs in line with deadlines and schedules Assist with month-end processes and reporting Provide general administrative support including data entry and handling queries Support credit control with aged debt where required Person Specification Previous administration or finance experience is beneficial but not essential Strong attention to detail and accuracy Confident communication skills, both written and verbal Positive, adaptable, and willing to learn Organised with the ability to manage multiple tasks and deadlines A team player with a proactive approach Comfortable working in an environment with manual processes and evolving systems This is a full-time, office-based role offering a great opportunity for someone looking to develop a career within administration or finance.
Apr 27, 2026
Full time
Morgan McKinley, Northern Home Counties is proud to be supporting a growing organisation in their search for an Administrator to support a busy team based in Luton. Main Duties and Responsibilities Assist with the preparation and completion of sales invoices Set up new clients on internal systems and maintain accurate records Liaise with internal departments to ensure billing information is correct Support billing runs in line with deadlines and schedules Assist with month-end processes and reporting Provide general administrative support including data entry and handling queries Support credit control with aged debt where required Person Specification Previous administration or finance experience is beneficial but not essential Strong attention to detail and accuracy Confident communication skills, both written and verbal Positive, adaptable, and willing to learn Organised with the ability to manage multiple tasks and deadlines A team player with a proactive approach Comfortable working in an environment with manual processes and evolving systems This is a full-time, office-based role offering a great opportunity for someone looking to develop a career within administration or finance.
Sales & Marketing Administrator (Construction / Engineering) Location: Vauxhall, London Salary: 25,000 - 30,000 + Package Job Type: Part-Time (20 hours per week) or Full Time Options Available About the Role We are recruiting for a Sales & Marketing Administrator to support a growing Business Development team within the construction and engineering sector. This is an excellent opportunity for someone with strong administration, Excel and commercial support experience to join a fast-paced technical environment. You will play a key role in supporting sales processes, quotations, tender support and marketing administration. Key Responsibilities Provide day-to-day sales administration support to the Business Development team Prepare, check and issue sales quotations using Excel and internal systems Maintain accurate records of enquiries, quotes and pipeline activity Support the preparation of tenders and proposals Assist with marketing administration, including contact lists and campaign support Coordinate with internal teams to gather technical and commercial information Produce reports, summaries and tracking data for management Ensure all documentation is accurate, compliant and professionally presented Requirements Essential Strong Excel skills (spreadsheets, formulas, data handling) High attention to detail with ability to check and validate work independently Excellent written and verbal communication skills Highly organised with strong time management and multitasking ability Ability to work both independently and within a team environment Desirable Experience in a sales admin, marketing admin or commercial support role Background in construction, civil engineering, instrumentation or technical services Experience preparing quotes, tenders or commercial documents Benefits 26 days annual leave (increasing to 30 with service) - pro rata 2 paid volunteering days per year Company pension scheme Life insurance Private medical insurance Share scheme Access to lifestyle benefits and wellbeing discounts Apply today if you or someone you know would be interested in hearing more!
Apr 27, 2026
Full time
Sales & Marketing Administrator (Construction / Engineering) Location: Vauxhall, London Salary: 25,000 - 30,000 + Package Job Type: Part-Time (20 hours per week) or Full Time Options Available About the Role We are recruiting for a Sales & Marketing Administrator to support a growing Business Development team within the construction and engineering sector. This is an excellent opportunity for someone with strong administration, Excel and commercial support experience to join a fast-paced technical environment. You will play a key role in supporting sales processes, quotations, tender support and marketing administration. Key Responsibilities Provide day-to-day sales administration support to the Business Development team Prepare, check and issue sales quotations using Excel and internal systems Maintain accurate records of enquiries, quotes and pipeline activity Support the preparation of tenders and proposals Assist with marketing administration, including contact lists and campaign support Coordinate with internal teams to gather technical and commercial information Produce reports, summaries and tracking data for management Ensure all documentation is accurate, compliant and professionally presented Requirements Essential Strong Excel skills (spreadsheets, formulas, data handling) High attention to detail with ability to check and validate work independently Excellent written and verbal communication skills Highly organised with strong time management and multitasking ability Ability to work both independently and within a team environment Desirable Experience in a sales admin, marketing admin or commercial support role Background in construction, civil engineering, instrumentation or technical services Experience preparing quotes, tenders or commercial documents Benefits 26 days annual leave (increasing to 30 with service) - pro rata 2 paid volunteering days per year Company pension scheme Life insurance Private medical insurance Share scheme Access to lifestyle benefits and wellbeing discounts Apply today if you or someone you know would be interested in hearing more!
Site / Office Based (5 Days) Key Skills: Sales Administration, Reporting, Meetings, Documentation, Ideally Film, TV or commercial lighting background or similar, Fast-Paced, Coordination, Collaboration with various Teams must have excellent communication skills, etc. Excellent + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc. They also own film studies as well as facilitate studios for other organisations. They seek a reliable, self-motivated individual to work as a Sales Support Administrator as part of the Sales Team department in Slough Berkshire. You will have experience of Sales Support Administration ideally within the Film, TV or commercial Lighting background, Collaboration with various Teams must have excellent communication skills, etc. Key Duties Responsible for Sales Support and Administration. Coordinating with internal departments Produce regular reporting and updating systems Performing client visits and meetings Contribute to internal projects and training Well organised. Ideally worked in Film, TV or commercial lighting or similar Essential Skills: Driven to achieve and maintain the high standards. Must be IT literate with the ability to learn in-house systems. Demonstrating a positive approach to the company whilst reacting to the high demands of the business. Excellent communication skills. Adaptable and willingness to learn. Key Skills: Sales Administration, Reporting, Meetings, Documentation, Ideally Film, TV or commercial lighting background or similar, Fast-Paced, Coordination, Collaboration with various Teams must have excellent communication skills, etc.
Apr 27, 2026
Full time
Site / Office Based (5 Days) Key Skills: Sales Administration, Reporting, Meetings, Documentation, Ideally Film, TV or commercial lighting background or similar, Fast-Paced, Coordination, Collaboration with various Teams must have excellent communication skills, etc. Excellent + Substantial Benefits My client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc. They also own film studies as well as facilitate studios for other organisations. They seek a reliable, self-motivated individual to work as a Sales Support Administrator as part of the Sales Team department in Slough Berkshire. You will have experience of Sales Support Administration ideally within the Film, TV or commercial Lighting background, Collaboration with various Teams must have excellent communication skills, etc. Key Duties Responsible for Sales Support and Administration. Coordinating with internal departments Produce regular reporting and updating systems Performing client visits and meetings Contribute to internal projects and training Well organised. Ideally worked in Film, TV or commercial lighting or similar Essential Skills: Driven to achieve and maintain the high standards. Must be IT literate with the ability to learn in-house systems. Demonstrating a positive approach to the company whilst reacting to the high demands of the business. Excellent communication skills. Adaptable and willingness to learn. Key Skills: Sales Administration, Reporting, Meetings, Documentation, Ideally Film, TV or commercial lighting background or similar, Fast-Paced, Coordination, Collaboration with various Teams must have excellent communication skills, etc.
Vacancy Title: Lead Salesforce Developer Location: UK Engagement Type: Permanent The Role Here at Survitec, we are currently recruiting for a Lead Salesforce Developer to join our Technology and Transformation Team. Lead the design and development of complex Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and integration technologies. Translate business requirements into robust technical designs aligned with Salesforce best practices. Own end-to-end development lifecycle activities including build, unit testing, deployment, and documentation. Support development and maintenance of integrations using REST/SOAP APIs, middleware, and external systems. Optimise system performance, data quality, and security across Salesforce environments. Provide technical leadership, mentoring, and code reviews for junior developers. Collaborate with Salesforce Administrators to ensure configuration and customisation work seamlessly together. Support release management, CI/CD pipelines, and environment strategy. Stay current with Salesforce platform updates, new features, and industry trends. Troubleshoot complex issues and provide expert-level support during incidents or enhancements. You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding. This is not just another job; this is your career. Essential Criteria Extensive hands on experience developing Salesforce solutions in enterprise environments. Strong proficiency in Apex (classes, triggers, and asynchronous processing). Advanced capability with Lightning Web Components (LWC). Skilled in SOQL/SOSL and Salesforce API integration patterns. Solid understanding of Salesforce data modelling, security, and governor limits. Experience with version control tools such as Git and CI/CD platforms like Copado, Gearset, or Azure DevOps. Proven ability to deliver complex Salesforce projects within Agile teams. Confident communicator able to explain technical concepts to non technical stakeholders. Salesforce Platform Developer I certification. Analytical, structured, and detail oriented approach to problem solving. Comfortable leading technical discussions and influencing architectural decisions. Strong collaborative mindset and ability to work effectively across teams. Desirable Criteria Platform Developer II certification. Additional certifications in areas such as Data Cloud, Field Service, Sales, Service, Experience Cloud, or Architecture. Benefits 33 days holiday entitlement (including bank holidays). Flexible / Hybrid working arrangements. Additional day off to celebrate your birthday. Company Anniversary Holiday Benefit. Excellent enhanced maternity & paternity package. Cycle to Work Scheme. Life Assurance. Training & Professional Development. Employee Assistance Programme. Workplace Reward & Recognition scheme. Equal Opportunity Employer Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers, we must mirror their diversity. But more importantly because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.
Apr 26, 2026
Full time
Vacancy Title: Lead Salesforce Developer Location: UK Engagement Type: Permanent The Role Here at Survitec, we are currently recruiting for a Lead Salesforce Developer to join our Technology and Transformation Team. Lead the design and development of complex Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and integration technologies. Translate business requirements into robust technical designs aligned with Salesforce best practices. Own end-to-end development lifecycle activities including build, unit testing, deployment, and documentation. Support development and maintenance of integrations using REST/SOAP APIs, middleware, and external systems. Optimise system performance, data quality, and security across Salesforce environments. Provide technical leadership, mentoring, and code reviews for junior developers. Collaborate with Salesforce Administrators to ensure configuration and customisation work seamlessly together. Support release management, CI/CD pipelines, and environment strategy. Stay current with Salesforce platform updates, new features, and industry trends. Troubleshoot complex issues and provide expert-level support during incidents or enhancements. You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding. This is not just another job; this is your career. Essential Criteria Extensive hands on experience developing Salesforce solutions in enterprise environments. Strong proficiency in Apex (classes, triggers, and asynchronous processing). Advanced capability with Lightning Web Components (LWC). Skilled in SOQL/SOSL and Salesforce API integration patterns. Solid understanding of Salesforce data modelling, security, and governor limits. Experience with version control tools such as Git and CI/CD platforms like Copado, Gearset, or Azure DevOps. Proven ability to deliver complex Salesforce projects within Agile teams. Confident communicator able to explain technical concepts to non technical stakeholders. Salesforce Platform Developer I certification. Analytical, structured, and detail oriented approach to problem solving. Comfortable leading technical discussions and influencing architectural decisions. Strong collaborative mindset and ability to work effectively across teams. Desirable Criteria Platform Developer II certification. Additional certifications in areas such as Data Cloud, Field Service, Sales, Service, Experience Cloud, or Architecture. Benefits 33 days holiday entitlement (including bank holidays). Flexible / Hybrid working arrangements. Additional day off to celebrate your birthday. Company Anniversary Holiday Benefit. Excellent enhanced maternity & paternity package. Cycle to Work Scheme. Life Assurance. Training & Professional Development. Employee Assistance Programme. Workplace Reward & Recognition scheme. Equal Opportunity Employer Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers, we must mirror their diversity. But more importantly because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Full time
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Salesforce Marketing Cloud Administrator is required by a large company to to support, maintain, and optimise marketing automation campaigns and Salesforce platform performance. You will be responsible for: Administering and managing the Salesforce Marketing Cloud platform. Building, managing, and optimising email campaigns, customer journeys, and automations using Journey Builder and Automation Studio. Managing data extensions, segmentation, and audience targeting (including SQL-based data manipulation). Supporting and troubleshooting integrations between SFMC and core Salesforce. Monitoring performance, deliverability, and reporting metrics of campaigns. Troubleshooting technical issues and providing support. Ensuring high standards of data quality, data governance, and data compliance. Required experience and skills: hands-on experience with Salesforce Marketing Cloud Administration. Strong experience with Email Studio, Journey Builder, and Automation Studio. Good skills in writing and optimising SQL queries. Experience supporting end-to-end marketing campaign delivery.
Apr 26, 2026
Full time
Salesforce Marketing Cloud Administrator is required by a large company to to support, maintain, and optimise marketing automation campaigns and Salesforce platform performance. You will be responsible for: Administering and managing the Salesforce Marketing Cloud platform. Building, managing, and optimising email campaigns, customer journeys, and automations using Journey Builder and Automation Studio. Managing data extensions, segmentation, and audience targeting (including SQL-based data manipulation). Supporting and troubleshooting integrations between SFMC and core Salesforce. Monitoring performance, deliverability, and reporting metrics of campaigns. Troubleshooting technical issues and providing support. Ensuring high standards of data quality, data governance, and data compliance. Required experience and skills: hands-on experience with Salesforce Marketing Cloud Administration. Strong experience with Email Studio, Journey Builder, and Automation Studio. Good skills in writing and optimising SQL queries. Experience supporting end-to-end marketing campaign delivery.
Omega Resource Group
South Cerney, Gloucestershire
Customer Service Administrator Cirencester Permanent Up to £25,500 Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Services Administrator will deliver outstanding customer service, resolving queries whilst maintaining compliance at all times. Main Duties: Customer Service Administrator Answering telephone calls, resolving queries and maintaining accurate records. Carrying out a range of administration tasks. Onboarding of new customers whilst maintaining compliance to company and industry standards. Supporting the sales team with responding to enquiries from prospective customers. Maintaining accurate records. The successful candidate will be able to demonstrate the following: Customer Service Administrator A background within a similar role, answering high volumes of calls. A confident communication style, able to relate to people at all levels. The ability to thrive in a fast paced environment. Highly organised, able to prioritise own workload. The ability to maintain client confidentiality. Strong administration and customer care skills. Fully competent with Microsoft Office. What we can offer: Customer Service Administrator Enhanced Pension Additional leave for charity work Hybrid working opportunity If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for this role. Please contact Anna Hinton (phone number removed) (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Apr 26, 2026
Full time
Customer Service Administrator Cirencester Permanent Up to £25,500 Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Services Administrator will deliver outstanding customer service, resolving queries whilst maintaining compliance at all times. Main Duties: Customer Service Administrator Answering telephone calls, resolving queries and maintaining accurate records. Carrying out a range of administration tasks. Onboarding of new customers whilst maintaining compliance to company and industry standards. Supporting the sales team with responding to enquiries from prospective customers. Maintaining accurate records. The successful candidate will be able to demonstrate the following: Customer Service Administrator A background within a similar role, answering high volumes of calls. A confident communication style, able to relate to people at all levels. The ability to thrive in a fast paced environment. Highly organised, able to prioritise own workload. The ability to maintain client confidentiality. Strong administration and customer care skills. Fully competent with Microsoft Office. What we can offer: Customer Service Administrator Enhanced Pension Additional leave for charity work Hybrid working opportunity If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for this role. Please contact Anna Hinton (phone number removed) (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into the system Handling all incoming calls from store managers Building rapport with store managers Maximising sales by providing excellent customer service General administrative duties Individual: Previous experience of working in a customer service role Experience of handling a high amount of calls Ability to be able to multi-task High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. Requirements Driving licence required (due to shift timings and travel expectations) Must live locally to Avonmouth Own laptop required Strong communication skills and a confident personality Organised, proactive, and able to multitask Previous admin, customer service, or sales coordination experience desirable Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Full time
Sales Administrator / Customer Service Coordinator Avonmouth, Bristol 25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into the system Handling all incoming calls from store managers Building rapport with store managers Maximising sales by providing excellent customer service General administrative duties Individual: Previous experience of working in a customer service role Experience of handling a high amount of calls Ability to be able to multi-task High level of attention to detailOur client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. Requirements Driving licence required (due to shift timings and travel expectations) Must live locally to Avonmouth Own laptop required Strong communication skills and a confident personality Organised, proactive, and able to multitask Previous admin, customer service, or sales coordination experience desirable Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Sales Support Administrator/Junior Mortgage Specialist. We now have opportunities to join the UK'S leading new homes mortgage provider to become a Sales Support Administrator. Location: You will be based full time at our offices in Wakefield WF2 0XG. You must be within 45 minutes via public transport, or have access to your own vehicle and driving license. Target: Candidates looking to start a career within the financial services arena, ideally with experience in a customer service or administrative position. Salary: £26,600 per annum Working hours: Working a rotating rota including early (9:00am - 6:00pm) and late (11:00am - 8:00pm) starts, working every other weekend (10:00am - 7:00pm). Please ensure you can commit to these hours prior to applying. Starting: ASAP, however we are able to work around notice periods. The New Homes Group: The New Homes Group is the UK'S leading New Homes Specialist and as a Sales Support Assistant you will be working for the UK'S leading new homes Mortgage Provider. This role would be ideal for someone starting out in their career and wanting exciting progression, alternatively someone already with administration experience wanting a change of scenery. You will be part of the administration team, working in a fast paced and vibrant environment. The duties include keying agreement in principles, checking customers financial documents, supporting our phone lines during busy periods. You will be key support to our Mortgage Specialists who are the front end of the business. They financially assess our potential purchasers for mortgage affordability and arrange appointments with our Specialist New Build Mortgage and Protection Advisers. The role involves full training, where you will get an insight into the exciting world of a new build purchase, with the opportunity to progress into multiple roles including a Trainee Mortgage Adviser. Required Knowledge, skills and qualifications: Detail orientated with a knack for office-based administration. Organised, and adopts a disciplined and structured approach to work. Competent user of IT and a Microsoft Office user, including Excel, Word and Outlook. Benefits : Permanent Full Time Role. Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business. 28 days paid holiday including Bank Holidays. (Plus get your birthday off once passed probation). Contributory workplace pension. 24-hour Wellbeing Employee Assistance Programme Death in service cover. Access to discounts platform, Perks at Work. Access to self-funded Health Care plan. Discounted medical assessment Health Screening. Discounts on estate agency, mortgage and surveying services. Salary Sacrifice Personal Car Leasing Scheme available. If this role sounds of interest, please forward your CV by clicking Apply Now, or feel free to call Amelia Jenkins on for a confidential chat.
Apr 26, 2026
Full time
Job Title: Sales Support Administrator/Junior Mortgage Specialist. We now have opportunities to join the UK'S leading new homes mortgage provider to become a Sales Support Administrator. Location: You will be based full time at our offices in Wakefield WF2 0XG. You must be within 45 minutes via public transport, or have access to your own vehicle and driving license. Target: Candidates looking to start a career within the financial services arena, ideally with experience in a customer service or administrative position. Salary: £26,600 per annum Working hours: Working a rotating rota including early (9:00am - 6:00pm) and late (11:00am - 8:00pm) starts, working every other weekend (10:00am - 7:00pm). Please ensure you can commit to these hours prior to applying. Starting: ASAP, however we are able to work around notice periods. The New Homes Group: The New Homes Group is the UK'S leading New Homes Specialist and as a Sales Support Assistant you will be working for the UK'S leading new homes Mortgage Provider. This role would be ideal for someone starting out in their career and wanting exciting progression, alternatively someone already with administration experience wanting a change of scenery. You will be part of the administration team, working in a fast paced and vibrant environment. The duties include keying agreement in principles, checking customers financial documents, supporting our phone lines during busy periods. You will be key support to our Mortgage Specialists who are the front end of the business. They financially assess our potential purchasers for mortgage affordability and arrange appointments with our Specialist New Build Mortgage and Protection Advisers. The role involves full training, where you will get an insight into the exciting world of a new build purchase, with the opportunity to progress into multiple roles including a Trainee Mortgage Adviser. Required Knowledge, skills and qualifications: Detail orientated with a knack for office-based administration. Organised, and adopts a disciplined and structured approach to work. Competent user of IT and a Microsoft Office user, including Excel, Word and Outlook. Benefits : Permanent Full Time Role. Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business. 28 days paid holiday including Bank Holidays. (Plus get your birthday off once passed probation). Contributory workplace pension. 24-hour Wellbeing Employee Assistance Programme Death in service cover. Access to discounts platform, Perks at Work. Access to self-funded Health Care plan. Discounted medical assessment Health Screening. Discounts on estate agency, mortgage and surveying services. Salary Sacrifice Personal Car Leasing Scheme available. If this role sounds of interest, please forward your CV by clicking Apply Now, or feel free to call Amelia Jenkins on for a confidential chat.
VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Customer Service Supervisor to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) This is a Permanent position. Monday - Friday position (9.00am - 5.00pm or 8.30am - 4.30pm etc). This company has an excellent reputation. Salary £33,000 - £38,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Customer Service Leadership Oversee daily Customer Services operations, ensuring high service standards. Lead a professional, customer-focused team culture. Act as escalation point for complex enquiries and issues. Customer Experience & Support Ensure timely, accurate handling of orders, enquiries, and documentation. Resolve issues in collaboration with Sales, Operations, and Supply Chain. Maintain proactive internal communication to meet customer expectations. Operations & Coordination Allocate workload across orders, registrations, and export documentation. Provide cover for Export Administrator duties as needed. Ensure processes comply with company procedures and regulations. Team Development Train, coach, and support team performance and capability. Assist with attendance, holidays, and performance management. Foster a collaborative, high-quality service environment. Performance & Improvement Monitor KPIs (accuracy, response times, service levels). Support reporting and identify process improvements. Maintain and enhance procedures and best practices. Compliance Ensure confidentiality and adherence to company policies. Support export and documentation compliance requirements. Requirements Previous team leadership/supervisory experience. 3+ years' export industry experience or similar is preferred Background in fast-paced customer support or export administration. Strong customer service and communication skills. Proficient in Microsoft Office and IT systems. Experience with registrations, dossiers, and regulatory liaison. Proactive, self-motivated, and results-driven. Strong judgment, initiative, and teamwork. Flexible, adaptable, and able to maintain confidentiality. Willing to travel (UK/Ireland and occasionally abroad). Full driving licence, own transport, and right to work. For more information on this role please reach out to Jack for more information.
Apr 26, 2026
Full time
VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Customer Service Supervisor to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) This is a Permanent position. Monday - Friday position (9.00am - 5.00pm or 8.30am - 4.30pm etc). This company has an excellent reputation. Salary £33,000 - £38,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Customer Service Leadership Oversee daily Customer Services operations, ensuring high service standards. Lead a professional, customer-focused team culture. Act as escalation point for complex enquiries and issues. Customer Experience & Support Ensure timely, accurate handling of orders, enquiries, and documentation. Resolve issues in collaboration with Sales, Operations, and Supply Chain. Maintain proactive internal communication to meet customer expectations. Operations & Coordination Allocate workload across orders, registrations, and export documentation. Provide cover for Export Administrator duties as needed. Ensure processes comply with company procedures and regulations. Team Development Train, coach, and support team performance and capability. Assist with attendance, holidays, and performance management. Foster a collaborative, high-quality service environment. Performance & Improvement Monitor KPIs (accuracy, response times, service levels). Support reporting and identify process improvements. Maintain and enhance procedures and best practices. Compliance Ensure confidentiality and adherence to company policies. Support export and documentation compliance requirements. Requirements Previous team leadership/supervisory experience. 3+ years' export industry experience or similar is preferred Background in fast-paced customer support or export administration. Strong customer service and communication skills. Proficient in Microsoft Office and IT systems. Experience with registrations, dossiers, and regulatory liaison. Proactive, self-motivated, and results-driven. Strong judgment, initiative, and teamwork. Flexible, adaptable, and able to maintain confidentiality. Willing to travel (UK/Ireland and occasionally abroad). Full driving licence, own transport, and right to work. For more information on this role please reach out to Jack for more information.
Role: Sales Administrator Location: Cirencester (Hybrid) Contract: Permanent Hours: Monday-Friday, 8:30am-5:00pm Salary: Circa £28,000-£30,000 Omega are supporting a global leader in fluid control systems in their search for a Sales Administrator to join their team. The successful candidate will provide comprehensive support to both internal and regional sales teams, ensuring accurate order processing, excellent customer service, and high-quality administrative and organisational support. Key Responsibilities - Sales Administartor Process customer orders accurately, ensuring all commercial and logistical details are correct Identify and communicate discrepancies promptly Create and follow up on customer quotations Maintain accurate CRM data for all sales activities Handle customer enquiries efficiently and professionally Support internal sales teams by sharing relevant customer information Assist with preparation of sales meeting content Organise regional and UK&I meetings, including minute-taking and action tracking Coordinate internal training sessions Arrange travel and accommodation for regional activities and events Requirements - Sales Administrator Essential: Previous experience in sales support, order processing, or administration Strong organisational skills with the ability to manage workload and deadlines Confident communicator with the ability to engage at all levels Proficient in MS Office High level of accuracy and attention to detail Desirable: Experience using SAP or CRM systems Experience supporting sales teams or coordinating events Flexible and proactive approach with the ability to multitask For more information on this role, please contact Kieren Provis on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Sales Administrator, Sales Support Executive, Internal Sales Coordinator, Customer Service Executive, or Commercial Administrator may be suitable for this position. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Apr 26, 2026
Full time
Role: Sales Administrator Location: Cirencester (Hybrid) Contract: Permanent Hours: Monday-Friday, 8:30am-5:00pm Salary: Circa £28,000-£30,000 Omega are supporting a global leader in fluid control systems in their search for a Sales Administrator to join their team. The successful candidate will provide comprehensive support to both internal and regional sales teams, ensuring accurate order processing, excellent customer service, and high-quality administrative and organisational support. Key Responsibilities - Sales Administartor Process customer orders accurately, ensuring all commercial and logistical details are correct Identify and communicate discrepancies promptly Create and follow up on customer quotations Maintain accurate CRM data for all sales activities Handle customer enquiries efficiently and professionally Support internal sales teams by sharing relevant customer information Assist with preparation of sales meeting content Organise regional and UK&I meetings, including minute-taking and action tracking Coordinate internal training sessions Arrange travel and accommodation for regional activities and events Requirements - Sales Administrator Essential: Previous experience in sales support, order processing, or administration Strong organisational skills with the ability to manage workload and deadlines Confident communicator with the ability to engage at all levels Proficient in MS Office High level of accuracy and attention to detail Desirable: Experience using SAP or CRM systems Experience supporting sales teams or coordinating events Flexible and proactive approach with the ability to multitask For more information on this role, please contact Kieren Provis on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Sales Administrator, Sales Support Executive, Internal Sales Coordinator, Customer Service Executive, or Commercial Administrator may be suitable for this position. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: 25,000 - 28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.
Apr 26, 2026
Full time
Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: 25,000 - 28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.
Position: Part Time Sales Administrator Location: Addlestone Salary: £15 per hour Duration: Temp to Permanent Hours: Monday-Friday, Part-time (10am 4pm or 11am 5pm, with potential to develop into full-time) Overview of a Sales Administrator We are looking for a highly organised and proactive Sales Administrator to join our team. This role involves managing the full sales administration process, from handling customer enquiries to issuing invoices. You will act as a key point of contact for customers, ensuring smooth communication and efficient administration. This is an exciting opportunity for someone who is detail-oriented, enjoys working in a varied role, and is looking for a position that has the potential to develop into a full-time role. Responsibilities of a Sales Administrator • Respond to customer enquiries via phone and email in a timely and professional manner • Working through current files of existing customers and developing additional business by upgrading machines and upselling services • Prepare and process invoices accurately • Maintain and update customer records and databases • Liaise with customers and internal teams to ensure smooth order processing • Handle paperwork and general administrative tasks related to sales • Provide excellent customer service and support • Assist with any other administrative duties as required Key competencies of a Sales Administrator • Previous experience in administration or a similar role • Must be self motivated and use own initiative • Strong organisational skills and attention to detail • Excellent communication and interpersonal skills • Ability to multitask and work independently • Proficient in Microsoft Office (Word, Excel, Outlook) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant Charlie Shepherd
Apr 26, 2026
Full time
Position: Part Time Sales Administrator Location: Addlestone Salary: £15 per hour Duration: Temp to Permanent Hours: Monday-Friday, Part-time (10am 4pm or 11am 5pm, with potential to develop into full-time) Overview of a Sales Administrator We are looking for a highly organised and proactive Sales Administrator to join our team. This role involves managing the full sales administration process, from handling customer enquiries to issuing invoices. You will act as a key point of contact for customers, ensuring smooth communication and efficient administration. This is an exciting opportunity for someone who is detail-oriented, enjoys working in a varied role, and is looking for a position that has the potential to develop into a full-time role. Responsibilities of a Sales Administrator • Respond to customer enquiries via phone and email in a timely and professional manner • Working through current files of existing customers and developing additional business by upgrading machines and upselling services • Prepare and process invoices accurately • Maintain and update customer records and databases • Liaise with customers and internal teams to ensure smooth order processing • Handle paperwork and general administrative tasks related to sales • Provide excellent customer service and support • Assist with any other administrative duties as required Key competencies of a Sales Administrator • Previous experience in administration or a similar role • Must be self motivated and use own initiative • Strong organisational skills and attention to detail • Excellent communication and interpersonal skills • Ability to multitask and work independently • Proficient in Microsoft Office (Word, Excel, Outlook) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant Charlie Shepherd
Salesforce and Data Administrator (Exams Team )We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR?Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College's Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
Apr 26, 2026
Seasonal
Salesforce and Data Administrator (Exams Team )We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR?Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College's Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Sales Administrator ( 26,000 + up to 10,000 yearly bonus) Location: Near Swanley About the Role Our client, a well-established and growing organisation, is looking for a proactive and organised Sales Administrator to join their team. This is a fantastic opportunity for someone who thrives in a busy environment and enjoys being at the centre of operations, ensuring excellent service delivery and customer satisfaction. Key Responsibilities: Coordinate and manage service requests, ensuring timely and efficient delivery Schedule engineers and allocate jobs based on priority and availability Act as the main point of contact for customers, handling queries and updates Liaise with internal teams to ensure smooth service operations Handle any issues or delays quickly and professionally Maintain accurate records on internal systems and databases Support the wider team with general coordination and administrative duties About You: Previous experience in a coordination, scheduling, or customer service role Strong organisational and multitasking skills Excellent communication skills, both verbal and written Confident using CRM systems or scheduling software Ability to work well under pressure and manage changing priorities High attention to detail with a proactive, problem-solving approach Apply now with your CV for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 26, 2026
Full time
Sales Administrator ( 26,000 + up to 10,000 yearly bonus) Location: Near Swanley About the Role Our client, a well-established and growing organisation, is looking for a proactive and organised Sales Administrator to join their team. This is a fantastic opportunity for someone who thrives in a busy environment and enjoys being at the centre of operations, ensuring excellent service delivery and customer satisfaction. Key Responsibilities: Coordinate and manage service requests, ensuring timely and efficient delivery Schedule engineers and allocate jobs based on priority and availability Act as the main point of contact for customers, handling queries and updates Liaise with internal teams to ensure smooth service operations Handle any issues or delays quickly and professionally Maintain accurate records on internal systems and databases Support the wider team with general coordination and administrative duties About You: Previous experience in a coordination, scheduling, or customer service role Strong organisational and multitasking skills Excellent communication skills, both verbal and written Confident using CRM systems or scheduling software Ability to work well under pressure and manage changing priorities High attention to detail with a proactive, problem-solving approach Apply now with your CV for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
