IT Support Analyst Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company s IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst Financial Services.
Apr 22, 2026
Full time
IT Support Analyst Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company s IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst Financial Services.
Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Leadership team with purpose of the role to lead BRUSH's IT Operations function, managing all aspects of IT infrastructure, cyber and end user support, ensuring that technology aligns with business needs and drives improvement in service, security and scalability.Leads a team whose day to day responsibilities include active management of IT services in areas such as IT Helpdesk, Infrastructure support (Servers, network, hosting), cyber / information security, end user compute support, major incident management, service monitoring, change management, problem management. Key Responsibilities: Manage IT Operations activity in the areas of infrastructure, services delivery and cyber security to support the delivery of BRUSH's IT objectives, including the development of IT operational roadmaps. Team building and growth - design and lead a high performing, scalable IT operations organisation with clear roles, leadership and accountability.This may be through the direct management of staff or third party solution providers. Continually review IT requirements and deliverables against the emerging requirements, BRUSH strategic plans and other business plans / targets to ensure that technology, staff and resources are appropriately delivered. Understand the evolving IT landscape and organisational objectives in order to identify emerging operational challenges and opportunities. Be a core member of the BRUSH Technology change board ensuring all IT changes are aligned to strategy. Ensure the high availability, performance and cybersecurity of BRUSH IT environment. Identify opportunities for continuous improvement in the IT Operations function and recommend appropriate strategies to BRUSH teams, the Director of IT, or appropriate governance boards What are we looking for: Substantial experience (5-10 years) in a similar IT leadership role, including leadership of internal teams. Proven track record in managing enterprise IT environments and operations. Experience in developing IT roadmaps aligned to Company and IT strategies. Experience of IT procurement, licence renewals and vendor management. Experience leading change management and major IT upgrades / deployments. Broad knowledge of all aspects of IT technology, in particular Microsoft OS's, applications, cloud offerings and cyber tools. Flexibility to travel between BRUSH sites. Strong understanding of ITIL frameworks and hands-on experience implementing ITSM best practices. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
Apr 22, 2026
Full time
Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Leadership team with purpose of the role to lead BRUSH's IT Operations function, managing all aspects of IT infrastructure, cyber and end user support, ensuring that technology aligns with business needs and drives improvement in service, security and scalability.Leads a team whose day to day responsibilities include active management of IT services in areas such as IT Helpdesk, Infrastructure support (Servers, network, hosting), cyber / information security, end user compute support, major incident management, service monitoring, change management, problem management. Key Responsibilities: Manage IT Operations activity in the areas of infrastructure, services delivery and cyber security to support the delivery of BRUSH's IT objectives, including the development of IT operational roadmaps. Team building and growth - design and lead a high performing, scalable IT operations organisation with clear roles, leadership and accountability.This may be through the direct management of staff or third party solution providers. Continually review IT requirements and deliverables against the emerging requirements, BRUSH strategic plans and other business plans / targets to ensure that technology, staff and resources are appropriately delivered. Understand the evolving IT landscape and organisational objectives in order to identify emerging operational challenges and opportunities. Be a core member of the BRUSH Technology change board ensuring all IT changes are aligned to strategy. Ensure the high availability, performance and cybersecurity of BRUSH IT environment. Identify opportunities for continuous improvement in the IT Operations function and recommend appropriate strategies to BRUSH teams, the Director of IT, or appropriate governance boards What are we looking for: Substantial experience (5-10 years) in a similar IT leadership role, including leadership of internal teams. Proven track record in managing enterprise IT environments and operations. Experience in developing IT roadmaps aligned to Company and IT strategies. Experience of IT procurement, licence renewals and vendor management. Experience leading change management and major IT upgrades / deployments. Broad knowledge of all aspects of IT technology, in particular Microsoft OS's, applications, cloud offerings and cyber tools. Flexibility to travel between BRUSH sites. Strong understanding of ITIL frameworks and hands-on experience implementing ITSM best practices. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: IAM Support Engineer Location: Onsite | Inverness, Cowan House, Highlander Way, Inverness Business & Retail Park, Inverness, IV2 7GE. Duration: 01/11/2026 Pay Rate: £447/Day MUST BE PAYE THROUGH UMBRELLA Role Description: The IAM Support Engineer (L2-L3) will need to provide advanced operational support for enterprise Identity and Access Management services in a Coud, Hybrid and on-prem environment. The role focuses on incident resolution, complex request fulfilment, monitoring, reporting, and ad hoc IAM tasks, ensuring services meet defined SLAs, KPIs, and IAM operational metrics. The engineer will provide support across all IAM domains, including identity life cycle management (JML), authentication & authorization (SSO, MFA, conditional RBAC), privileged access (PIM, PRA), certificate management services, and identity governance, working with platforms such as Microsoft Entra ID, Microsoft Identity Manager (MIM), Software IDM, Active Directory, CloudStrike, BeyondTrust PRA, Okta, and AD CS PKI etc. Key Responsibilities Support IAM platforms across cloud, hybrid, and on premises environments. Resolve L2-L3 IAM incidents related to JML, access requests, access reviews, authentication, authorization, identity life cycle, privileged access, and certificate services. Handle complex IAM service requests, escalated cases, and non standard access requirements. Troubleshoot identity sync issues, connector failures, access denials, MFA problems, and certificate based authentication errors. Perform root cause analysis and contribute to problem management and service improvement. Actively monitor IAM services, integrations, and connectors to ensure service availability and performance. Responding to alerts from SIEM/logging solutions and preventing SLA breaches. Produce operational and ad hoc reports covering IAM SLAs, KPIs, incidents, and access metrics. Support internal/external audit, compliance, and security reporting requests. Maintain operational documentation and knowledge articles. Identify trends and potential service degradation before SLA breaches occur. Platforms Supported (Non Exhaustive) Microsoft Entra ID (Governance/JML, PIM, AD sync, Conditional Access Policies, Service Principles, MFA, directory operations) Microsoft Identity Manager (On-prem/Legacy JML) Software IDM (Auditing and Visibility) Active Directory (Directory operations - User, groups, GPOs etc) Okta (SSO, MFA, life cycle management) BeyondTrust (PRA PAM operations and troubleshooting) CloudStrike (MFA, conditional access control and monitoring) AD CS/PKI (certificate tracking, issuance, renewal, and incidents) Skills & Experience Strong hands on experience in L2-L3 IAM operations and support. Solid understanding of identity life cycle (JML & IGA), SSO, MFA, RBAC, PAM, and PKI concepts. Hands-on experience with one or more of the following platforms: Entra ID, MIM, Software IDM, AD, Okta, BeyondTrust, CloudStrike, AD CS/PKI. Experience working in ITIL based support environments with SLAs and KPIs. Strong troubleshooting, analytical, and communication skills. Ability to collaborate effectively with security, infrastructure, and application teams Attention to detail and commitment to security and compliance. Desirable/Nice to Have IAM or security-related certifications (eg, Microsoft Identity tools, Okta, ITIL, CyberArk/BeyondTrust etc). Experience supporting hybrid or multi cloud environments. Exposure to security monitoring, SIEM, or audit frameworks. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Apr 20, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: IAM Support Engineer Location: Onsite | Inverness, Cowan House, Highlander Way, Inverness Business & Retail Park, Inverness, IV2 7GE. Duration: 01/11/2026 Pay Rate: £447/Day MUST BE PAYE THROUGH UMBRELLA Role Description: The IAM Support Engineer (L2-L3) will need to provide advanced operational support for enterprise Identity and Access Management services in a Coud, Hybrid and on-prem environment. The role focuses on incident resolution, complex request fulfilment, monitoring, reporting, and ad hoc IAM tasks, ensuring services meet defined SLAs, KPIs, and IAM operational metrics. The engineer will provide support across all IAM domains, including identity life cycle management (JML), authentication & authorization (SSO, MFA, conditional RBAC), privileged access (PIM, PRA), certificate management services, and identity governance, working with platforms such as Microsoft Entra ID, Microsoft Identity Manager (MIM), Software IDM, Active Directory, CloudStrike, BeyondTrust PRA, Okta, and AD CS PKI etc. Key Responsibilities Support IAM platforms across cloud, hybrid, and on premises environments. Resolve L2-L3 IAM incidents related to JML, access requests, access reviews, authentication, authorization, identity life cycle, privileged access, and certificate services. Handle complex IAM service requests, escalated cases, and non standard access requirements. Troubleshoot identity sync issues, connector failures, access denials, MFA problems, and certificate based authentication errors. Perform root cause analysis and contribute to problem management and service improvement. Actively monitor IAM services, integrations, and connectors to ensure service availability and performance. Responding to alerts from SIEM/logging solutions and preventing SLA breaches. Produce operational and ad hoc reports covering IAM SLAs, KPIs, incidents, and access metrics. Support internal/external audit, compliance, and security reporting requests. Maintain operational documentation and knowledge articles. Identify trends and potential service degradation before SLA breaches occur. Platforms Supported (Non Exhaustive) Microsoft Entra ID (Governance/JML, PIM, AD sync, Conditional Access Policies, Service Principles, MFA, directory operations) Microsoft Identity Manager (On-prem/Legacy JML) Software IDM (Auditing and Visibility) Active Directory (Directory operations - User, groups, GPOs etc) Okta (SSO, MFA, life cycle management) BeyondTrust (PRA PAM operations and troubleshooting) CloudStrike (MFA, conditional access control and monitoring) AD CS/PKI (certificate tracking, issuance, renewal, and incidents) Skills & Experience Strong hands on experience in L2-L3 IAM operations and support. Solid understanding of identity life cycle (JML & IGA), SSO, MFA, RBAC, PAM, and PKI concepts. Hands-on experience with one or more of the following platforms: Entra ID, MIM, Software IDM, AD, Okta, BeyondTrust, CloudStrike, AD CS/PKI. Experience working in ITIL based support environments with SLAs and KPIs. Strong troubleshooting, analytical, and communication skills. Ability to collaborate effectively with security, infrastructure, and application teams Attention to detail and commitment to security and compliance. Desirable/Nice to Have IAM or security-related certifications (eg, Microsoft Identity tools, Okta, ITIL, CyberArk/BeyondTrust etc). Experience supporting hybrid or multi cloud environments. Exposure to security monitoring, SIEM, or audit frameworks. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Your CompanyA Belfast-based technology organisation delivering complex, high-quality digital and infrastructure solutions to public and private sector customers. The business is ambitious, fast growing and client focused, operating in a hybrid on-prem and cloud environment. Collaboration, security and continuous improvement sit at the heart of everything the team does.An experienced Senior Infrastructure Engineer is now required to join the Technical IT function, playing a key role in shaping and supporting enterprise-grade infrastructure services.Your RoleAs Senior Infrastructure Engineer, you will take responsibility for the end to end delivery, performance and continuous improvement of the organisation's infrastructure estate, supporting both internal users and external customers.You will provide technical leadership across infrastructure platforms, advising on best practice and contributing to new opportunities alongside sales, professional services and application teams. The role spans planning, design, implementation, maintenance and optimisation of infrastructure components across on-prem, virtual and cloud environments.You will drive automation, adopt modern tooling and embed robust cybersecurity controls to improve efficiency, resilience and security. Collaboration with development and application support teams will be key, along with supporting compliance and accreditation requirements and managing third-party suppliers.What You Need to SucceedYou will bring strong hands on experience across modern infrastructure and cloud technologies, including: Proven experience using Infrastructure as Code (Terraform, Bicep or ARM templates) and version control (Git) Deep knowledge of Microsoft Azure, including networking, security, governance and monitoring services Experience designing and implementing Azure Landing Zones and applying RBAC, policies and security best practice Strong Windows Server administration (2016, 2019, 2022, 2025), including Active Directory, Group Policy, DNS and DHCP Experience with VMware and/or Hyper V virtualisation Solid firewall and network security experience (Fortinet, Palo Alto, Cisco or similar) VPN configuration (site to site and remote access) Cisco routing and switching (OSPF, BGP, VLANs, STP) Hybrid connectivity solutions such as ExpressRoute and Azure VPN Gateway Hands on experience with F5 BIG IP (LTM) and/or Azure Application Gateway (WAF) Experience delivering Azure migrations, including lift and shift and re platforming approaches Desirable Relevant Microsoft or Cisco certifications (AZ 104, AZ 305, AZ 700, CCNA/CCNP) Additional scripting, automation or DevOps experience Previous experience in a customer facing technical role You'll combine strong technical capability with a proactive, delivery focused mindset, excellent problem solving skills and the ability to operate confidently under pressure. Eligibility for UK Security Clearance (SC) is required. What You Will Get in Return Competitive permanent salary 26 days annual leave, increasing to 29 with service, plus bank holidays Flexible hybrid working based from the Belfast office. Pension scheme with employer contributions up to 10% Life assurance at 4x salary Optional benefits including private healthcare, dental and critical illness cover The opportunity to work on challenging, business critical infrastructure in a modern technical environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2026
Full time
Your CompanyA Belfast-based technology organisation delivering complex, high-quality digital and infrastructure solutions to public and private sector customers. The business is ambitious, fast growing and client focused, operating in a hybrid on-prem and cloud environment. Collaboration, security and continuous improvement sit at the heart of everything the team does.An experienced Senior Infrastructure Engineer is now required to join the Technical IT function, playing a key role in shaping and supporting enterprise-grade infrastructure services.Your RoleAs Senior Infrastructure Engineer, you will take responsibility for the end to end delivery, performance and continuous improvement of the organisation's infrastructure estate, supporting both internal users and external customers.You will provide technical leadership across infrastructure platforms, advising on best practice and contributing to new opportunities alongside sales, professional services and application teams. The role spans planning, design, implementation, maintenance and optimisation of infrastructure components across on-prem, virtual and cloud environments.You will drive automation, adopt modern tooling and embed robust cybersecurity controls to improve efficiency, resilience and security. Collaboration with development and application support teams will be key, along with supporting compliance and accreditation requirements and managing third-party suppliers.What You Need to SucceedYou will bring strong hands on experience across modern infrastructure and cloud technologies, including: Proven experience using Infrastructure as Code (Terraform, Bicep or ARM templates) and version control (Git) Deep knowledge of Microsoft Azure, including networking, security, governance and monitoring services Experience designing and implementing Azure Landing Zones and applying RBAC, policies and security best practice Strong Windows Server administration (2016, 2019, 2022, 2025), including Active Directory, Group Policy, DNS and DHCP Experience with VMware and/or Hyper V virtualisation Solid firewall and network security experience (Fortinet, Palo Alto, Cisco or similar) VPN configuration (site to site and remote access) Cisco routing and switching (OSPF, BGP, VLANs, STP) Hybrid connectivity solutions such as ExpressRoute and Azure VPN Gateway Hands on experience with F5 BIG IP (LTM) and/or Azure Application Gateway (WAF) Experience delivering Azure migrations, including lift and shift and re platforming approaches Desirable Relevant Microsoft or Cisco certifications (AZ 104, AZ 305, AZ 700, CCNA/CCNP) Additional scripting, automation or DevOps experience Previous experience in a customer facing technical role You'll combine strong technical capability with a proactive, delivery focused mindset, excellent problem solving skills and the ability to operate confidently under pressure. Eligibility for UK Security Clearance (SC) is required. What You Will Get in Return Competitive permanent salary 26 days annual leave, increasing to 29 with service, plus bank holidays Flexible hybrid working based from the Belfast office. Pension scheme with employer contributions up to 10% Life assurance at 4x salary Optional benefits including private healthcare, dental and critical illness cover The opportunity to work on challenging, business critical infrastructure in a modern technical environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Opportunity Reporting to the CIO and Managing Director, the successful Director of Digital Products and Delivery will lead a multidisciplinary delivery organisation of approximately 300 and a blended partner ecosystem. You will hold end to end accountability for a £30m digital portfolio spanning eight value streams, orchestrating complex programme and product delivery in one of the UK's most unique environments. This role ensures that this portfolio is governed with rigour, strategically prioritised, and continually optimised to maximise value (including digital investment spend) for Parliament. This is a pivotal role in embedding the PDS operating model, shaping how Parliament realises value from digital, and ensuring the robust, future ready operation of its services. You will sponsor PDS's scaled agile methodology, steer its evolution, and ensure delivery roadmaps are strategically aligned, feasible, and value driven. As a senior member of the PDS Leadership Team, you will represent delivery at key governance forums and act for the CIO/MD when required - a genuine pathway for a leader with ambition to grow into a future CIO role. What You Need: Scaled Agile Leadership: An experienced Scaled Agile practitioner and leader. Practical experience of galvanising and leading an agile transformation and the developing agile capabilities and techniques. Experience of leading a mature agile organisation with established approaches and metrics. Brings an outcome and a value focus to the work with passion and impatience for getting things done. Programmatic Delivery and Delivery management: Significant experience of large-scale programmatic delivery: in particular how new initiatives are shaped for success; and ensuring programme health with the ability to intervene when needed. Track record of working effectively with third parties to achieve results and to hold them to account. Brings an outcome and a value focus to the work with passion and impatience for getting things done. Ability to think and plan strategically, using critical thinking to solve complex problems and plan across multiple time horizons to deliver tactical and strategic change initiatives in a context where priorities evolve at pace. Stakeholder Engagement: Highly effective leader demonstrably adept in stakeholder influencing combined with excellent communication and collaboration evidenced by successfully bringing together disparate groups to reach desired outcomes in the face of competing views and priorities. Able to evidence their ability to translate business requirements and user/stakeholder needs into effective work plans and practical working solutions within a complex matrix managed organisation. Delivery orchestration and partnership: Orchestrating the efforts of matrixed teams to deliver outcomes. Strong collaboration and influence skills with other senior leaders within PDS to achieve outcomes and to embed a delivery culture across PDS. Natural facilitator and catalyst of PDS-wide initiatives. Proven experience of working effectively with multidisciplinary teams in an agile environment. Leadership and team development: Strong leader with potential to develop as a CIO of the future. Ability for building and maintaining a high performing and actively engaged team. Strategically shape and extend the teams' capability. Promoting a diverse and inclusive working environment. Security Clearance: The ability to pass security clearance, backed by the right to work in the UK. This is a rare opportunity to play a defining role in one of the world's most historic institutions at a genuinely pivotal moment. If you are energised by complexity, motivated by public purpose, and ready to lead at the highest level, we would very much like to hear from you. About Us The Parliamentary Digital Service (PDS) is the joint digital department for the House of Commons and House of Lords. Its 500+ professionals deliver Parliament's digital services and related change, technology, cyber security, and digital infrastructure, and ensure Members and staff have the tools they need. PDS also sets Parliament's digital strategy and is progressing a major shift to a modern, product led, agile organisation. A new operating model and the Information and Digital Strategy 2026-30 are in place. Agile ways of working are embedding at scale. The next phase is execution: delivering complex, multi year digital change at pace, maturing product lifecycles, and ensuring investment translates into real value for Parliament and its users. This role calls for a leader who has driven large scale delivery, matured enterprise agile at scale, and developed high performing cross functional teams. Our Package In addition to your salary, we offer an attractive range of benefits including but not limited to: generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays generous maternity pay policy up to 6 months full pay enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% on-site gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply To apply for this post, please complete the online application process no later than Sunday 10th May 2026 at 23:55. All applications must be submitted using the link: Apply Here For a confidential discussion about the role, please contact our recruitment advisers at GatenbySanderson who will be delighted to speak with you: / Sarah Luxford, Partner - Apply By: 10th May 2026 at 23:55. Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.
Apr 18, 2026
Full time
The Opportunity Reporting to the CIO and Managing Director, the successful Director of Digital Products and Delivery will lead a multidisciplinary delivery organisation of approximately 300 and a blended partner ecosystem. You will hold end to end accountability for a £30m digital portfolio spanning eight value streams, orchestrating complex programme and product delivery in one of the UK's most unique environments. This role ensures that this portfolio is governed with rigour, strategically prioritised, and continually optimised to maximise value (including digital investment spend) for Parliament. This is a pivotal role in embedding the PDS operating model, shaping how Parliament realises value from digital, and ensuring the robust, future ready operation of its services. You will sponsor PDS's scaled agile methodology, steer its evolution, and ensure delivery roadmaps are strategically aligned, feasible, and value driven. As a senior member of the PDS Leadership Team, you will represent delivery at key governance forums and act for the CIO/MD when required - a genuine pathway for a leader with ambition to grow into a future CIO role. What You Need: Scaled Agile Leadership: An experienced Scaled Agile practitioner and leader. Practical experience of galvanising and leading an agile transformation and the developing agile capabilities and techniques. Experience of leading a mature agile organisation with established approaches and metrics. Brings an outcome and a value focus to the work with passion and impatience for getting things done. Programmatic Delivery and Delivery management: Significant experience of large-scale programmatic delivery: in particular how new initiatives are shaped for success; and ensuring programme health with the ability to intervene when needed. Track record of working effectively with third parties to achieve results and to hold them to account. Brings an outcome and a value focus to the work with passion and impatience for getting things done. Ability to think and plan strategically, using critical thinking to solve complex problems and plan across multiple time horizons to deliver tactical and strategic change initiatives in a context where priorities evolve at pace. Stakeholder Engagement: Highly effective leader demonstrably adept in stakeholder influencing combined with excellent communication and collaboration evidenced by successfully bringing together disparate groups to reach desired outcomes in the face of competing views and priorities. Able to evidence their ability to translate business requirements and user/stakeholder needs into effective work plans and practical working solutions within a complex matrix managed organisation. Delivery orchestration and partnership: Orchestrating the efforts of matrixed teams to deliver outcomes. Strong collaboration and influence skills with other senior leaders within PDS to achieve outcomes and to embed a delivery culture across PDS. Natural facilitator and catalyst of PDS-wide initiatives. Proven experience of working effectively with multidisciplinary teams in an agile environment. Leadership and team development: Strong leader with potential to develop as a CIO of the future. Ability for building and maintaining a high performing and actively engaged team. Strategically shape and extend the teams' capability. Promoting a diverse and inclusive working environment. Security Clearance: The ability to pass security clearance, backed by the right to work in the UK. This is a rare opportunity to play a defining role in one of the world's most historic institutions at a genuinely pivotal moment. If you are energised by complexity, motivated by public purpose, and ready to lead at the highest level, we would very much like to hear from you. About Us The Parliamentary Digital Service (PDS) is the joint digital department for the House of Commons and House of Lords. Its 500+ professionals deliver Parliament's digital services and related change, technology, cyber security, and digital infrastructure, and ensure Members and staff have the tools they need. PDS also sets Parliament's digital strategy and is progressing a major shift to a modern, product led, agile organisation. A new operating model and the Information and Digital Strategy 2026-30 are in place. Agile ways of working are embedding at scale. The next phase is execution: delivering complex, multi year digital change at pace, maturing product lifecycles, and ensuring investment translates into real value for Parliament and its users. This role calls for a leader who has driven large scale delivery, matured enterprise agile at scale, and developed high performing cross functional teams. Our Package In addition to your salary, we offer an attractive range of benefits including but not limited to: generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays generous maternity pay policy up to 6 months full pay enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% on-site gym, nursery, catering, post office, travel office and GP flexible options including hybrid working and family friendly policies How To Apply To apply for this post, please complete the online application process no later than Sunday 10th May 2026 at 23:55. All applications must be submitted using the link: Apply Here For a confidential discussion about the role, please contact our recruitment advisers at GatenbySanderson who will be delighted to speak with you: / Sarah Luxford, Partner - Apply By: 10th May 2026 at 23:55. Our Culture For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success. We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.
Director of Technology Infrastructure and Cybersecurity London Status: Permanent Reports to: Chief Technical Officer (CTO) Direct reports: Technology Operations Managers (EMEA/APAC & Americas), Cyber Security Lead, AV Lead Job Purpose The Director of Technology Infrastructure and Cybersecurity leads the strategy, delivery, security, and continuous improvement of the IFRS Foundation's global technology environment, ensuring alignment with corporate objectives. Supporting 350 staff across six countries, the role ensures resilient, secure, and high performing services in a 24x7 operational model. Combining strategic oversight with operational accountability, the Director is responsible for infrastructure, end user computing, AV, cybersecurity, and third party suppliers. The role is central to managing risk, maintaining service continuity, and enabling organisational effectiveness across a distributed global footprint. Operating within a cloud first model, the infrastructure landscape is primarily delivered through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role works with colleagues from other regions and with the Enterprise Applications Manager and Project Manager - IT Initiatives. The role reports into the CTO for the organisation. Principal accountabilities The Director of Technology Infrastructure & Cybersecurity oversees infrastructure teams and is accountable for core technology services, including infrastructure, digital workplace, AV, and cybersecurity. This role provides strategic and operational leadership across these areas, manages supplier relationships, and works with business leaders and the CTO to shape the organisation's infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies for managing the cloud infrastructure, digital workplace and security operations, providing technical leadership to optimise the performance and cost base of the services. Operational Excellence (24x7 Global Environment) Ensure high availability and performance of all core systems supporting a 24x7 international operation. Establish and monitor SLAs, KPIs, and operational metrics to maintain service quality. Implement robust monitoring, alerting, and incident management processes. Ensure effective disaster recovery and business continuity capabilities across all locations. Oversee the planning, installation, maintenance and acceptance of new and updated infrastructure, digital workplace and security components and services. Define safety and security procedures to be followed, and delegate tasks at the appropriate level. Service levels: Ensure that the Cloud infrastructure, Digital Workplace and Security operations team meet Service or Operational Level Agreements. Report and present service level information to stakeholders. Review service level information and report to stakeholders, recommending appropriate action. Incident management: Review incidents and breaches of service level agreements. Report on findings and initiate improvement actions. Problem Management: Conduct investigations of significant operational outage and provide recommendations for problem mitigation. Initiate reviews of infrastructure performance to surface & resolve problems and build infrastructure resilience. Ensure effective delivery of technology services across six international offices, considering local regulations, time zones, and operational differences. Build and lead a globally distributed team and/or vendor ecosystem. Foster collaboration between regional stakeholders and technology teams. Identify, assess, and mitigate technology infrastructure risks across all regions. Maintain and continuously improve technology controls in line with organisational risk frameworks and regulatory requirements. Ensure infrastructure and operations meet audit, compliance, and governance standards. Lead infrastructure related input into enterprise risk management processes. Monitoring and reporting: Ensure that operational issues are identified, recorded, monitored and resolved. Provide appropriate status and other reports to specialists, users and managers. Policies, operational procedures and standards: Design and develop operational standards and procedures for cloud infrastructure, digital workplace and security operations management, aligning all operations procedures to service expectations and other quality standards. Cybersecurity Ensure infrastructure is secure by design and aligned with cybersecurity policies. Oversee implementation of security controls including endpoint protection, network security, identity management, and vulnerability management. Ensure proactive threat detection, response, and remediation capabilities. Promote security awareness initiatives across the organisation. Lead the Information Security Group (ISG) comprising of key stakeholders across the Foundation. Incident management: Review and report on incidents and breaches of cybersecurity. Initiate improvement actions. End User Computing & Desktop Services Own the strategy and delivery of end user computing, including desktops, laptops, mobile devices, and collaboration tools. Ensure a consistent, high quality user experience across all offices and remote workers. Drive automation, modern workplace solutions, and device lifecycle management. Automation tools: Investigate and manage the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversee AV infrastructure supporting global meetings, hybrid working, and events. Ensure reliable, high quality conferencing and collaboration capabilities across all locations. Partner with business stakeholders to continuously enhance user experience in meeting spaces. Develop and manage infrastructure budgets, ensuring cost control and value for money. Optimise resource allocation across internal teams and external partners. Support business cases for infrastructure investments and transformation initiatives. Supplier & Outsourcing Management Manage relationships with outsourced service providers and strategic technology partners. Define, negotiate and monitor contracts, SLAs, and performance outcomes. Ensure suppliers deliver value, innovation, and compliance with organisational standards. Mitigate vendor related risks and avoid over dependency on single providers. Skills and attributes Governance Development of KPIs and Service Level Agreements Project resource allocation Business Relationship Management Policy creation Change Management Asset Management Proven leadership experience in technology infrastructure within an international, multi site organisation. Strong expertise in cloud platforms, enterprise infrastructure, networking, and end user computing. Demonstrated experience managing outsourced services and third party vendors. Deep understanding of technology risk management, cybersecurity principles, and compliance frameworks. Experience supporting 24x7 operations with high availability requirements. Strong stakeholder management and communication skills across global teams. Personal Attributes Strong communication and interpersonal skills. Pragmatic and solutions focused with strong decision making capability. Resilient and calm under pressure in a global operational environment. Collaborative leader who builds trust across technical and non technical stakeholders. Continuous improvement mindset with a focus on service quality and innovation. Ability to balance strategic thinking with hands on operational oversight. Self starting. Qualifications & experience Bachelor's degree in computer science or a related field or equivalent industry experience. Significant experience in technology roles, with proven experience in a senior leadership position covering infrastructure and cybersecurity. Knowledge of Cloud environments specifically Azure. Experience in vendor management and contract negotiation. Excellent problem solving and critical thinking skills. Knowledge of security best practices and industry compliance standards. Knowledge of ITIL based environment. Use of ITSM platforms. Application Closing Date: 24th May 2026
Apr 18, 2026
Full time
Director of Technology Infrastructure and Cybersecurity London Status: Permanent Reports to: Chief Technical Officer (CTO) Direct reports: Technology Operations Managers (EMEA/APAC & Americas), Cyber Security Lead, AV Lead Job Purpose The Director of Technology Infrastructure and Cybersecurity leads the strategy, delivery, security, and continuous improvement of the IFRS Foundation's global technology environment, ensuring alignment with corporate objectives. Supporting 350 staff across six countries, the role ensures resilient, secure, and high performing services in a 24x7 operational model. Combining strategic oversight with operational accountability, the Director is responsible for infrastructure, end user computing, AV, cybersecurity, and third party suppliers. The role is central to managing risk, maintaining service continuity, and enabling organisational effectiveness across a distributed global footprint. Operating within a cloud first model, the infrastructure landscape is primarily delivered through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role works with colleagues from other regions and with the Enterprise Applications Manager and Project Manager - IT Initiatives. The role reports into the CTO for the organisation. Principal accountabilities The Director of Technology Infrastructure & Cybersecurity oversees infrastructure teams and is accountable for core technology services, including infrastructure, digital workplace, AV, and cybersecurity. This role provides strategic and operational leadership across these areas, manages supplier relationships, and works with business leaders and the CTO to shape the organisation's infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies for managing the cloud infrastructure, digital workplace and security operations, providing technical leadership to optimise the performance and cost base of the services. Operational Excellence (24x7 Global Environment) Ensure high availability and performance of all core systems supporting a 24x7 international operation. Establish and monitor SLAs, KPIs, and operational metrics to maintain service quality. Implement robust monitoring, alerting, and incident management processes. Ensure effective disaster recovery and business continuity capabilities across all locations. Oversee the planning, installation, maintenance and acceptance of new and updated infrastructure, digital workplace and security components and services. Define safety and security procedures to be followed, and delegate tasks at the appropriate level. Service levels: Ensure that the Cloud infrastructure, Digital Workplace and Security operations team meet Service or Operational Level Agreements. Report and present service level information to stakeholders. Review service level information and report to stakeholders, recommending appropriate action. Incident management: Review incidents and breaches of service level agreements. Report on findings and initiate improvement actions. Problem Management: Conduct investigations of significant operational outage and provide recommendations for problem mitigation. Initiate reviews of infrastructure performance to surface & resolve problems and build infrastructure resilience. Ensure effective delivery of technology services across six international offices, considering local regulations, time zones, and operational differences. Build and lead a globally distributed team and/or vendor ecosystem. Foster collaboration between regional stakeholders and technology teams. Identify, assess, and mitigate technology infrastructure risks across all regions. Maintain and continuously improve technology controls in line with organisational risk frameworks and regulatory requirements. Ensure infrastructure and operations meet audit, compliance, and governance standards. Lead infrastructure related input into enterprise risk management processes. Monitoring and reporting: Ensure that operational issues are identified, recorded, monitored and resolved. Provide appropriate status and other reports to specialists, users and managers. Policies, operational procedures and standards: Design and develop operational standards and procedures for cloud infrastructure, digital workplace and security operations management, aligning all operations procedures to service expectations and other quality standards. Cybersecurity Ensure infrastructure is secure by design and aligned with cybersecurity policies. Oversee implementation of security controls including endpoint protection, network security, identity management, and vulnerability management. Ensure proactive threat detection, response, and remediation capabilities. Promote security awareness initiatives across the organisation. Lead the Information Security Group (ISG) comprising of key stakeholders across the Foundation. Incident management: Review and report on incidents and breaches of cybersecurity. Initiate improvement actions. End User Computing & Desktop Services Own the strategy and delivery of end user computing, including desktops, laptops, mobile devices, and collaboration tools. Ensure a consistent, high quality user experience across all offices and remote workers. Drive automation, modern workplace solutions, and device lifecycle management. Automation tools: Investigate and manage the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversee AV infrastructure supporting global meetings, hybrid working, and events. Ensure reliable, high quality conferencing and collaboration capabilities across all locations. Partner with business stakeholders to continuously enhance user experience in meeting spaces. Develop and manage infrastructure budgets, ensuring cost control and value for money. Optimise resource allocation across internal teams and external partners. Support business cases for infrastructure investments and transformation initiatives. Supplier & Outsourcing Management Manage relationships with outsourced service providers and strategic technology partners. Define, negotiate and monitor contracts, SLAs, and performance outcomes. Ensure suppliers deliver value, innovation, and compliance with organisational standards. Mitigate vendor related risks and avoid over dependency on single providers. Skills and attributes Governance Development of KPIs and Service Level Agreements Project resource allocation Business Relationship Management Policy creation Change Management Asset Management Proven leadership experience in technology infrastructure within an international, multi site organisation. Strong expertise in cloud platforms, enterprise infrastructure, networking, and end user computing. Demonstrated experience managing outsourced services and third party vendors. Deep understanding of technology risk management, cybersecurity principles, and compliance frameworks. Experience supporting 24x7 operations with high availability requirements. Strong stakeholder management and communication skills across global teams. Personal Attributes Strong communication and interpersonal skills. Pragmatic and solutions focused with strong decision making capability. Resilient and calm under pressure in a global operational environment. Collaborative leader who builds trust across technical and non technical stakeholders. Continuous improvement mindset with a focus on service quality and innovation. Ability to balance strategic thinking with hands on operational oversight. Self starting. Qualifications & experience Bachelor's degree in computer science or a related field or equivalent industry experience. Significant experience in technology roles, with proven experience in a senior leadership position covering infrastructure and cybersecurity. Knowledge of Cloud environments specifically Azure. Experience in vendor management and contract negotiation. Excellent problem solving and critical thinking skills. Knowledge of security best practices and industry compliance standards. Knowledge of ITIL based environment. Use of ITSM platforms. Application Closing Date: 24th May 2026
Security Solutions Architect -Home-Based 54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned. Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary. Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc. What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Apr 16, 2026
Full time
Security Solutions Architect -Home-Based 54 + 6k car allowance About Us Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Job Description This role will be responsible for defining designs and solution architectures that are robust, cost-effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality of technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially compelling designs that wherever possible are compliant to agreed customer requirements or specifications. Pivotal in the production of creative written propositions that succinctly define our offering and where we add value to customer operations. Work collaboratively with Sales, Procurement, and the wider business to identify preferred technology and product sets. Perform site visits and conduct technical surveys whilst working with customers to gather preliminary information regarding design requirements. Provide a leading role in terms of technical support/input in relation to the compilation of tender submissions by liaising with the respective Bid Manager. Undertake design checks and endorse accordingly, prior to design submissions being issued to the client. Prepare, in accordance with the tender documentation and the proposed design, any necessary specifications and drawings for subcontractors and equipment suppliers to bid against. Prepare technical design and solution summaries for inclusion in written tender return/proposal. Liaise closely with Procurement to enable competitive costings to be sought from suppliers and sub-contractors for the equipment and services required. Perform other job-related duties as assigned. Skills & Personal Qualities Team player with a positive, flexible, can-do attitude and the ability to work well under pressure. Enjoys discovering and learning about the latest technology trends. A driven, motivated, self-developer with the ability to use own initiative. Able to assimilate new technical concepts and product information quickly and effectively to explain to others, especially to customers. Good commercial awareness, verbal communication skills, and attention to detail. Uses creativity to solve problems. Able to make technical information easy to understand. Detail-oriented with great time management, organisation, and the ability to work to deadlines. Able to support and inspire others to achieve goals through innovation, quality, and excellence. A flexible approach to work and the ability to adapt to change when necessary. Qualifications A high-level of competence in the design of Electronic Security Systems. A detailed understanding of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. An excellent understanding of digital communication infrastructure technologies, including TCP/IP, DNS, DHCP, wireless and LAN networking. An excellent understanding of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Able to evaluate and mitigate cyber security vulnerabilities within designs. A good understanding of virtualisation systems such as VMWare, Hyper-V, and HA. Have a good understanding of cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Excellent written skills to write technical proposals and responses to tender documents. Excellent interpersonal skills. Great customer-facing skills with the ability to assimilate customer feedback into winning propositions. Experience of using software packages: Visio, Excel, Word to intermediate or advanced level and design tools. E.g., JVSG. Have a detailed understanding of the UK security industry. E.g., Products, suppliers, market dynamics and competition. Have a general understanding of Electrical Installations and Civil works to support Security Infrastructure. A general understanding of other IT technologies such as Active Directory, Group Policy, SQL, Certificate Authority, Ai as a service, Predictive analytics etc. What We Offer We offer a range of benefits that help make our client a great place to work. Please note that benefits may vary depending on region and role. Remote & Hybrid Working Supported Flexible Working, Around Core Hours Health & Wellbeing Programme Life Assurance (4 x Annual Salary) 5% Matched Pension Scheme Carry Over Holidays (Up To 5) Reward & Recognition Programme Long Service Rewards Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Chief Information Security Officer (CISO) and Head of Corporate Security and Resilience The Independent Football Regulator The Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve. The IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime; set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection. The IFR will also have powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football. About the role This role provides strategic leadership and operational ownership of cyber security across the IFR, a small but high profile organisation. You will be responsible for developing, embedding and maturing a robust, proportionate cyber security and broader organisational security framework that protects the organisation's people, data, systems and services. Responsibilities will include: Developing, embedding, maturing and leading the organisation's cyber security strategy, governance, resilience and assurance activity. Overseeing all aspects of cyber security operations, including incident response, threat monitoring, vulnerability management and security operations Owning the wider organisational security framework, including physical security, information governance, data protection and resilience planning. Setting clear security management expectations and embedding a strong, resilient and effective security awareness culture across a small but high profile organisation. Ensuring compliance with relevant legislation, regulatory requirements and government security standards, including Government Functional Standard GovS 007: Security. Providing authoritative advice to the CEO, COO, CDDO, ExCo and Board on emerging threats, risks and mitigations. Implementing a formal cyber exercising and incident response programme; driving security and operational resilience. Embedding secure by design principles across digital services, data platforms and operational processes. Ensuring the cyber security framework aligns with the regulator's digital and data roadmap. Establishing ambitious and effective cyber maturity credentials; leading on assurance, penetration testing, risk assessments and audit readiness. Implementing audit recommendations and ensuring timely remediation of identified risks. Overseeing identity and access management, cloud security and supplier assurance. Essential Requirements: Significant experience of operating effectively in cyber security leadership roles. Extensive knowledge of cyber risk management, governance and assurance frameworks including: NCSC guidance, ISO 27001, Cyber Essentials Plus and NIST frameworks. Strong understanding of data protection, privacy and information governance. Proven experience managing security operations, incident response and threat intelligence. Ability to oversee supplier risk and ensure robust third party assurance. Experience driving measurable security improvements. Experience leading cyber incidents, including response co-ordination and exercising. Excellent communication skills, including briefing senior leadership and boards. Eligibility for appropriate government security clearance. Desirable Skills: Experience working with or within regulators, sports bodies or government organisations. Relevant professional certifications such as CISSP, CISM, CCSP or equivalent. Understanding of AI related security risks and model assurance. Knowledge of DevSecOps and secure software development practices. Experience maturing a security function. Familiarity with physical security, operational resilience and business continuity. If successful you will join a Non Departmental Public Body and will be employed as a Public Servant. If you are an existing Civil Servant or a DCMS employee you will no longer have access to Civil Service benefits including the Civil Service pension. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension, or take as cash (post tax) Reward we will have a performance based reward programme. 31.5 days annual leave Flexible and hybrid working, 40% in office attendance Occupational sick pay 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees Cycle-to-work scheme and much more! The Interview The interview process will assess experience through competency questions and potentially a presentation. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Prior to the interview you will be sent the competency questions in advance. The questions will be based on the essential criteria listed on slide 7. Your interview will take place remotely via Teams. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. The IFR has a location neutral pay scale. For more information on this, please see the 'Candidate Information Pack' attached Reasonable Adjustments We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. To request an adjustment, please email Accessibility If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check and complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Diversity and Inclusion The IFR is committed to attract, retain and invest in talent wherever it is found. Contact point for applicants Email:
Apr 16, 2026
Full time
Chief Information Security Officer (CISO) and Head of Corporate Security and Resilience The Independent Football Regulator The Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve. The IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime; set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection. The IFR will also have powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football. About the role This role provides strategic leadership and operational ownership of cyber security across the IFR, a small but high profile organisation. You will be responsible for developing, embedding and maturing a robust, proportionate cyber security and broader organisational security framework that protects the organisation's people, data, systems and services. Responsibilities will include: Developing, embedding, maturing and leading the organisation's cyber security strategy, governance, resilience and assurance activity. Overseeing all aspects of cyber security operations, including incident response, threat monitoring, vulnerability management and security operations Owning the wider organisational security framework, including physical security, information governance, data protection and resilience planning. Setting clear security management expectations and embedding a strong, resilient and effective security awareness culture across a small but high profile organisation. Ensuring compliance with relevant legislation, regulatory requirements and government security standards, including Government Functional Standard GovS 007: Security. Providing authoritative advice to the CEO, COO, CDDO, ExCo and Board on emerging threats, risks and mitigations. Implementing a formal cyber exercising and incident response programme; driving security and operational resilience. Embedding secure by design principles across digital services, data platforms and operational processes. Ensuring the cyber security framework aligns with the regulator's digital and data roadmap. Establishing ambitious and effective cyber maturity credentials; leading on assurance, penetration testing, risk assessments and audit readiness. Implementing audit recommendations and ensuring timely remediation of identified risks. Overseeing identity and access management, cloud security and supplier assurance. Essential Requirements: Significant experience of operating effectively in cyber security leadership roles. Extensive knowledge of cyber risk management, governance and assurance frameworks including: NCSC guidance, ISO 27001, Cyber Essentials Plus and NIST frameworks. Strong understanding of data protection, privacy and information governance. Proven experience managing security operations, incident response and threat intelligence. Ability to oversee supplier risk and ensure robust third party assurance. Experience driving measurable security improvements. Experience leading cyber incidents, including response co-ordination and exercising. Excellent communication skills, including briefing senior leadership and boards. Eligibility for appropriate government security clearance. Desirable Skills: Experience working with or within regulators, sports bodies or government organisations. Relevant professional certifications such as CISSP, CISM, CCSP or equivalent. Understanding of AI related security risks and model assurance. Knowledge of DevSecOps and secure software development practices. Experience maturing a security function. Familiarity with physical security, operational resilience and business continuity. If successful you will join a Non Departmental Public Body and will be employed as a Public Servant. If you are an existing Civil Servant or a DCMS employee you will no longer have access to Civil Service benefits including the Civil Service pension. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension, or take as cash (post tax) Reward we will have a performance based reward programme. 31.5 days annual leave Flexible and hybrid working, 40% in office attendance Occupational sick pay 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees Cycle-to-work scheme and much more! The Interview The interview process will assess experience through competency questions and potentially a presentation. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Prior to the interview you will be sent the competency questions in advance. The questions will be based on the essential criteria listed on slide 7. Your interview will take place remotely via Teams. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. The IFR has a location neutral pay scale. For more information on this, please see the 'Candidate Information Pack' attached Reasonable Adjustments We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. To request an adjustment, please email Accessibility If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check and complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Diversity and Inclusion The IFR is committed to attract, retain and invest in talent wherever it is found. Contact point for applicants Email:
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Apr 16, 2026
Full time
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Location Bristol, York or Norwich, 50% on site required About the Role The role sits within Group Procurement, reporting into the Group Procurement Director. The function owns the procurement and outsourcing business standard, which defines how Aviva manages third party risk across all markets. The team works closely with UK, Ireland and Canada markets to ensure compliance, strong controls and a fit for purpose governance framework. The scope includes setting standards, supporting markets with implementation, monitoring ongoing compliance and managing internal governance, including control testing and performance reporting. Responsibilities Supporting the application and continuous improvement of the procurement and outsourcing standard. Working with markets on compliance and embedding of third party controls. Contributing to internal governance, MI and reporting. Supporting control testing cycles, follow-ups and remediation. Contributing to transformation activities such as TPM data reporting and supply classification redesign. Preparing for future TPRM tool implementation and associated readiness work. Qualifications The hiring manager is looking for a profile with: Required Skills Strong third party risk management expertise within financial services. Solid understanding of the UK regulatory landscape, especially PRA SS2/21. Familiarity with international regulations is useful but not essential: DORA (EU digital operational resilience regulation) OSFI and B10 guidance for Canada Broad third party risk experience across multiple domains, not just cyber/security focused specialists. Practical experience with outsourcing governance, risk frameworks and supplier lifecycle management. Ability to work in a matrixed environment across multiple markets. Strong stakeholder engagement and clear communication skills. Preferred Skills Nature of Work: Day-to-day activity will be a mix of business-as-usual governance duties, regulatory alignment work, reporting, engagement with markets, and support for in-flight improvements to the third party risk and procurement control environment. The contractor must be able to manage their own workload, handle regulatory detail confidently and collaborate well across procurement, risk, and market teams.
Apr 16, 2026
Contractor
Location Bristol, York or Norwich, 50% on site required About the Role The role sits within Group Procurement, reporting into the Group Procurement Director. The function owns the procurement and outsourcing business standard, which defines how Aviva manages third party risk across all markets. The team works closely with UK, Ireland and Canada markets to ensure compliance, strong controls and a fit for purpose governance framework. The scope includes setting standards, supporting markets with implementation, monitoring ongoing compliance and managing internal governance, including control testing and performance reporting. Responsibilities Supporting the application and continuous improvement of the procurement and outsourcing standard. Working with markets on compliance and embedding of third party controls. Contributing to internal governance, MI and reporting. Supporting control testing cycles, follow-ups and remediation. Contributing to transformation activities such as TPM data reporting and supply classification redesign. Preparing for future TPRM tool implementation and associated readiness work. Qualifications The hiring manager is looking for a profile with: Required Skills Strong third party risk management expertise within financial services. Solid understanding of the UK regulatory landscape, especially PRA SS2/21. Familiarity with international regulations is useful but not essential: DORA (EU digital operational resilience regulation) OSFI and B10 guidance for Canada Broad third party risk experience across multiple domains, not just cyber/security focused specialists. Practical experience with outsourcing governance, risk frameworks and supplier lifecycle management. Ability to work in a matrixed environment across multiple markets. Strong stakeholder engagement and clear communication skills. Preferred Skills Nature of Work: Day-to-day activity will be a mix of business-as-usual governance duties, regulatory alignment work, reporting, engagement with markets, and support for in-flight improvements to the third party risk and procurement control environment. The contractor must be able to manage their own workload, handle regulatory detail confidently and collaborate well across procurement, risk, and market teams.
White Collar Factory (95009), United Kingdom, London, LondonDirector of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour.You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity.You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversityCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Apr 15, 2026
Full time
White Collar Factory (95009), United Kingdom, London, LondonDirector of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour.You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity.You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversityCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Oct 07, 2025
Full time
Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: 40,000 - 50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of 40,000 - 50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
Oct 07, 2025
Full time
Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: 40,000 - 50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of 40,000 - 50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Oct 02, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Location: one of the Group's offices (Cyprus - preferred; London, Switzerland) Reporting to: Group CEO This is a great opportunity for an experienced IT professional with financial industry experience to join a well-established family office holding in one of its international offices. The objectives of the role are: to establish and develop the Group's global IT function across 4+ jurisdictions, to implement end-to-end process automation (including the use of AI) across all business units, to ensure uninterrupted and secure operation of all client-facing and internal operational platforms, critical to the wealth and asset management business, to maintain and evolve IT infrastructure in line with regulatory requirements (FCA, CySEC, FINMA, ADGM, etc.) and leading international security standards. Responsibilities IT Strategy and Architecture Develop a unified IT strategy aligned with the Group's business strategy. Design and implement the target architecture for ERP, Data Systems, Workflow Automation, and Client Platforms. Automation and Digitalisation Build and execute the roadmap for process automation (middle/back office, financial control, reporting, client onboarding). Introduce AI-based solutions for data processing, transaction monitoring, KYC/AML processes, and client services. Operational Platforms Oversee all systems supporting client services and internal operations. Ensure high availability, resilience, and scalability. Develop and regularly test Disaster Recovery Plans (DRP) and business continuity frameworks. Cybersecurity and Compliance Implement and maintain standards such as ISO27001, SOC2, GDPR, PCI DSS. Ensure compliance with regulatory requirements (FCA, CySEC, FINMA, ADGM, etc.). Conduct ongoing risk monitoring and IT audits. Vendor and Outsourcing Management Manage Managed Service Providers and external IT partners. Optimise IT-related costs and procurement processes. Enforce strict SLA adherence and performance-driven vendor management. Business Alignment Integrate IT with the financial function (budgeting, management accounting, consolidation). Collaborate with Compliance, Risk, and Operations teams to align IT solutions with business requirements. Provide regular reporting to the CEO and Board of Directors. Team and Leadership Build and develop the global IT function (internal team + external partners). Promote a culture of innovation, cyber hygiene, and accountability. Ensure high employee engagement and performance. Key skills Experience: 10-15+ years in IT, at least 7 years in a senior leadership role. Mandatory experience in the financial industry (Wealth/Asset Management, banking, fintech). Proven track record in ERP, Data Systems implementation, process automation, and integration with banking APIs. Hands-on experience working with regulators and successful IT audit outcomes. Knowledge and Skills: Strong understanding of multi-jurisdictional IT systems and regulatory requirements. Expertise in hybrid infrastructures (cloud + on-premise). Deep knowledge of international data security and IT governance standards. Ability to integrate AI solutions into business processes. Education: Degree in Computer Science, Information Systems, or related field. Additional certifications (ITIL, CISSP, PMP, ISO27001 Lead Implementer) are a plus. Languages: English - fluent (mandatory). Russian - a plus. Key Performance Indicators (KPIs) Reduction of IT incidents and downtime to the target level ( 100% coverage of critical processes with automation within 2-3 years. Successful ERP/DS implementation on time and within budget. Full compliance with all regulators during external audits. Reduced IT costs while improving efficiency (TCO/ROI).
Sep 24, 2025
Full time
Location: one of the Group's offices (Cyprus - preferred; London, Switzerland) Reporting to: Group CEO This is a great opportunity for an experienced IT professional with financial industry experience to join a well-established family office holding in one of its international offices. The objectives of the role are: to establish and develop the Group's global IT function across 4+ jurisdictions, to implement end-to-end process automation (including the use of AI) across all business units, to ensure uninterrupted and secure operation of all client-facing and internal operational platforms, critical to the wealth and asset management business, to maintain and evolve IT infrastructure in line with regulatory requirements (FCA, CySEC, FINMA, ADGM, etc.) and leading international security standards. Responsibilities IT Strategy and Architecture Develop a unified IT strategy aligned with the Group's business strategy. Design and implement the target architecture for ERP, Data Systems, Workflow Automation, and Client Platforms. Automation and Digitalisation Build and execute the roadmap for process automation (middle/back office, financial control, reporting, client onboarding). Introduce AI-based solutions for data processing, transaction monitoring, KYC/AML processes, and client services. Operational Platforms Oversee all systems supporting client services and internal operations. Ensure high availability, resilience, and scalability. Develop and regularly test Disaster Recovery Plans (DRP) and business continuity frameworks. Cybersecurity and Compliance Implement and maintain standards such as ISO27001, SOC2, GDPR, PCI DSS. Ensure compliance with regulatory requirements (FCA, CySEC, FINMA, ADGM, etc.). Conduct ongoing risk monitoring and IT audits. Vendor and Outsourcing Management Manage Managed Service Providers and external IT partners. Optimise IT-related costs and procurement processes. Enforce strict SLA adherence and performance-driven vendor management. Business Alignment Integrate IT with the financial function (budgeting, management accounting, consolidation). Collaborate with Compliance, Risk, and Operations teams to align IT solutions with business requirements. Provide regular reporting to the CEO and Board of Directors. Team and Leadership Build and develop the global IT function (internal team + external partners). Promote a culture of innovation, cyber hygiene, and accountability. Ensure high employee engagement and performance. Key skills Experience: 10-15+ years in IT, at least 7 years in a senior leadership role. Mandatory experience in the financial industry (Wealth/Asset Management, banking, fintech). Proven track record in ERP, Data Systems implementation, process automation, and integration with banking APIs. Hands-on experience working with regulators and successful IT audit outcomes. Knowledge and Skills: Strong understanding of multi-jurisdictional IT systems and regulatory requirements. Expertise in hybrid infrastructures (cloud + on-premise). Deep knowledge of international data security and IT governance standards. Ability to integrate AI solutions into business processes. Education: Degree in Computer Science, Information Systems, or related field. Additional certifications (ITIL, CISSP, PMP, ISO27001 Lead Implementer) are a plus. Languages: English - fluent (mandatory). Russian - a plus. Key Performance Indicators (KPIs) Reduction of IT incidents and downtime to the target level ( 100% coverage of critical processes with automation within 2-3 years. Successful ERP/DS implementation on time and within budget. Full compliance with all regulators during external audits. Reduced IT costs while improving efficiency (TCO/ROI).
This is a fantastic opportunity for an experienced IT professional to step into an IT Manager role, leading and supporting ICT systems across schools. You'll play a vital part in ensuring reliable, secure, and innovative IT services that directly support teaching and learning. About the Role Job Title: IT Manager Salary: £40,000 - £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential Line Management Responsibility: Yes As the IT Manager, you'll be responsible for the full management of the school's IT infrastructure, from proactive maintenance and cybersecurity through to escalated support and network development. You will oversee technical operations across multiple sites, ensuring IT systems are effective, safe, and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We're looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You'll be an excellent communicator with the ability to explain technical matters clearly to non-technical users, and you'll bring a proactive, solution-focused mindset. Essential skills and experience include: Strong experience with Microsoft Windows Server (), roles and services. Office 365 deployment, migration, and management. Active Directory (Local and Azure) and Group Policy management. Virtualisation with Hyper-V and VMware. PC deployment with SCCM, MDT, or WDS. Networking: configuration, VLANs, subnetting (HP/Aruba experience advantageous). Knowledge of backup solutions such as VEEAM, Redstor, or NAS devices. Experience with firewall, web-filtering, and wireless solutions (Smoothwall, WatchGuard, Aruba). Familiarity with Sophos suite (AV, security). Previous experience in the education sector is highly desirable. Why Apply? This is a varied and rewarding role where you'll have the chance to lead IT delivery across schools, directly impacting the success of staff and students, while developing your own skills and career in a supportive environment.
Sep 22, 2025
Full time
This is a fantastic opportunity for an experienced IT professional to step into an IT Manager role, leading and supporting ICT systems across schools. You'll play a vital part in ensuring reliable, secure, and innovative IT services that directly support teaching and learning. About the Role Job Title: IT Manager Salary: £40,000 - £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential Line Management Responsibility: Yes As the IT Manager, you'll be responsible for the full management of the school's IT infrastructure, from proactive maintenance and cybersecurity through to escalated support and network development. You will oversee technical operations across multiple sites, ensuring IT systems are effective, safe, and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We're looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You'll be an excellent communicator with the ability to explain technical matters clearly to non-technical users, and you'll bring a proactive, solution-focused mindset. Essential skills and experience include: Strong experience with Microsoft Windows Server (), roles and services. Office 365 deployment, migration, and management. Active Directory (Local and Azure) and Group Policy management. Virtualisation with Hyper-V and VMware. PC deployment with SCCM, MDT, or WDS. Networking: configuration, VLANs, subnetting (HP/Aruba experience advantageous). Knowledge of backup solutions such as VEEAM, Redstor, or NAS devices. Experience with firewall, web-filtering, and wireless solutions (Smoothwall, WatchGuard, Aruba). Familiarity with Sophos suite (AV, security). Previous experience in the education sector is highly desirable. Why Apply? This is a varied and rewarding role where you'll have the chance to lead IT delivery across schools, directly impacting the success of staff and students, while developing your own skills and career in a supportive environment.
