Housing Manager

Housing Manager

Location: Temple Fortune, London, NW11 0SB

Working location: Office within Sheltered Housing Scheme

Salary: £30,000

Contract Type: Full-Time, Permanent following successful 6 month probationary period

Our client is one of the leading housing associations in the UK s Jewish community, dedicated to providing high-quality housing and support services. They are seeking a dedicated Housing Manager to oversee their Brighton scheme and ensure their residents receive exceptional support in a welcoming and safe environment.

About the Role

This is a key role requiring a confident, proactive and compassionate individual who can manage a housing scheme, support our client s residents wellbeing and coordinate with care providers and professionals. You ll need to stay calm under pressure, handle sensitive issues with empathy, and ensure the smooth running of day-to-day housing operations.

Key Responsibilities:

• Manage the daily operations of a sheltered or supported housing scheme.
• Liaise effectively with residents, providing support and diffusing situations tactfully.
• Collaborate with external professionals, including care providers and health services.
• Maintain accurate records, reports, and housing data using internal systems.
• Respond to emergencies and resolve resident concerns in a timely and professional manner.
• Contribute to continually improving the service provided by our client.

Essential Requirements:

• Experience in a similar housing management role.
• Proven ability to interact face-to-face with residents, often under pressure.
• Skilled in using Microsoft Word and email.
• Strong judgement, tact, and discretion in dealing with internal and external stakeholders.

Desirable:

• Prior experience coordinating within a care or sheltered housing setting.

What Our Client Offers:

• A supportive and inclusive work environment.
• Opportunities for training and development.
• The chance to make a meaningful difference in residents lives.

How to Apply

If you re passionate about delivering high-quality housing services and believe in treating residents with dignity and respect, they would love to hear from you. Apply today to join their family.