Job Specification Job Title: Personal Assistant to the Managing Director (MD) Area: Bungay Shift Pattern: Monday to Friday (Days) 9am to 17.00pm Permanent: Full-Time, Office-Based Salary: Excellent The Opportunity I am seeking a highly organised and capable Personal Assistant to support the Managing Director in a forward-moving and ambitious organisation. This is a trusted position requiring discretion, initiative and strong organisational ability. The successful candidate will play a key role in supporting the MD's day-to-day operations, ensuring priorities are managed efficiently, professionally and proactively. This is not simply an administrative role, it requires someone who thinks ahead, takes ownership and adds genuine value. Key Responsibilities Providing comprehensive day-to-day support to the MD Managing and prioritising schedules, meetings and appointments Preparing agendas, briefing documents and follow-up actions Managing email correspondence and filtering communications Attend client meetings offsite, on occasion outside of normal office hours due to the nature of the business The Ideal Candidate Must be highly organised and attentive to detail Communicates clearly and confidently Takes ownership and responsibility Brings perspective, professional maturity and the ability to remain composed in fast-moving situations Able to build good working relationships with managers, internal and external stakeholders Skills & Experience Proven experience in a senior administrative or Executive Assistant role, supporting leadership level Excellent written and verbal communication skills High level of confidentiality and integrity Full UK driving licence and access to own vehicle essential Working Environment This is a full-time, office-based role and does demand flexibility to support business needs when required What we offer A great team to work with Competitive Terms & Conditions Workplace Pension Amazing opportunities to go to shows and events Contact David on (phone number removed)
Apr 21, 2026
Full time
Job Specification Job Title: Personal Assistant to the Managing Director (MD) Area: Bungay Shift Pattern: Monday to Friday (Days) 9am to 17.00pm Permanent: Full-Time, Office-Based Salary: Excellent The Opportunity I am seeking a highly organised and capable Personal Assistant to support the Managing Director in a forward-moving and ambitious organisation. This is a trusted position requiring discretion, initiative and strong organisational ability. The successful candidate will play a key role in supporting the MD's day-to-day operations, ensuring priorities are managed efficiently, professionally and proactively. This is not simply an administrative role, it requires someone who thinks ahead, takes ownership and adds genuine value. Key Responsibilities Providing comprehensive day-to-day support to the MD Managing and prioritising schedules, meetings and appointments Preparing agendas, briefing documents and follow-up actions Managing email correspondence and filtering communications Attend client meetings offsite, on occasion outside of normal office hours due to the nature of the business The Ideal Candidate Must be highly organised and attentive to detail Communicates clearly and confidently Takes ownership and responsibility Brings perspective, professional maturity and the ability to remain composed in fast-moving situations Able to build good working relationships with managers, internal and external stakeholders Skills & Experience Proven experience in a senior administrative or Executive Assistant role, supporting leadership level Excellent written and verbal communication skills High level of confidentiality and integrity Full UK driving licence and access to own vehicle essential Working Environment This is a full-time, office-based role and does demand flexibility to support business needs when required What we offer A great team to work with Competitive Terms & Conditions Workplace Pension Amazing opportunities to go to shows and events Contact David on (phone number removed)
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: The Event Coordinator plays a central role in ensuring exceptional event planning and delivery within the ICC's premium conference and meeting spaces. Acting as the primary pre event lead, you will guide organisers through a seamless planning journey, translating their objectives into clear operational plans and ensuring every detail aligns with ICC's service standards. On event days, you will be the key client contact, working closely with Duty Managers, Assistant Hospitality Managers, AV teams, venue partners and the wider operational groups to deliver smooth, high quality experiences. The role also contributes to the development towards the Event Managers role by supporting the wider Olympia Event Management team on exhibition style activity in the halls, gaining hands on experience as part of your growth pathway. This role also oversees the day to day running and internal bookings for the meeting room suite, ensuring it remains a well operated, premium environment for colleagues and stakeholders across the estate. Key Responsibilities: Event Planning and Coordination Support the General Manager, and operational team with pre-event planning tasks Act as the main point of contact for ICC clients during planning, offering warm, proactive and informed support. Lead on all pre event coordination including schedules, operational briefs, room layouts, resource planning and supplier liaison. Capture organiser requirements accurately and communicate them clearly to all internal teams. Prepare documentation including welcome packs, planning templates and operational checklists. Maintain organised and accurate event files, ensuring compliance with departmental procedures. Support client meetings, show rounds, virtual calls and planning discussions. Manage administrative tasks including licence renewals, logs, access cards, parking, catering vouchers and team schedule Event Delivery Act as the lead onsite contact, ensuring clients feel supported, reassured and confident throughout delivery. Work closely with Duty Managers, Assistant Hospitality Managers and AV to ensure all operational elements run smoothly. Liaise with venue partners and contractors to ensure premium service delivery. Conduct room readiness checks and ensure set ups match plans. Resolve any issues efficiently, escalating to Duty Managers where necessary. Ensure all client requests are actioned promptly with a hospitality led approach. Complete all post event processes including feedback, debriefs and file closure. Development Support - Exhibition Delivery Work with Event Managers to support exhibition style events in the halls, gaining valuable exposure to larger scale operational delivery. Assist with planning tasks, organiser communication and onsite support as part of your development towards an Event Manager role. Build strong working relationships with wider venue teams to understand cross venue processes. Meeting Room Suite Operations Oversee daily operations of the meeting room suite, ensuring rooms remain presentable, functional and aligned with premium standards. Manage internal bookings and coordinate set ups, hospitality and AV requirements. Conduct readiness checks and support colleagues using the space. Provide day to day customer service to internal stakeholders. Cross Team Colaborations Work collaboratively with Logistics, Hospitality, FM, Sales, CX and Venue Operations teams. Ensure accurate, timely information sharing across all departments. Support customer feedback and escalate themes where required. Contribute to a cohesive organiser experience that reflects ICC's service ethos. Person Specification: Experience Experience in event coordination, event administration or hospitality operations. Confident client facing experience with a warm, professional manner. Understanding of venue operations, conference planning or event delivery (desirable). Experience with CRM or event management systems (desirable). Skills & Abilities Excellent organisational, administrative and multitasking skills. Strong communication skills with the ability to build trusting relationships. Calm under pressure with strong prioritisation skills. Proficient in Microsoft Word, Excel and PowerPoint. High level of initiative and ability to learn new systems quickly. Collaborative team player with excellent personal presentation. Attributes & Behaviours Hospitality driven with a genuine commitment to exceptional service. Curious, ambitious and motivated to develop into an Event Manager role. Positive, proactive and solution focused. Flexible to work hours that reflect the event calendar. Sustainability Responsibilities: Engage fully with The Grand Plan, completing all required training and promoting sustainable practices. Seek ways to reduce waste and improve the sustainability of the ICC operations. Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 21, 2026
Full time
Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: The Event Coordinator plays a central role in ensuring exceptional event planning and delivery within the ICC's premium conference and meeting spaces. Acting as the primary pre event lead, you will guide organisers through a seamless planning journey, translating their objectives into clear operational plans and ensuring every detail aligns with ICC's service standards. On event days, you will be the key client contact, working closely with Duty Managers, Assistant Hospitality Managers, AV teams, venue partners and the wider operational groups to deliver smooth, high quality experiences. The role also contributes to the development towards the Event Managers role by supporting the wider Olympia Event Management team on exhibition style activity in the halls, gaining hands on experience as part of your growth pathway. This role also oversees the day to day running and internal bookings for the meeting room suite, ensuring it remains a well operated, premium environment for colleagues and stakeholders across the estate. Key Responsibilities: Event Planning and Coordination Support the General Manager, and operational team with pre-event planning tasks Act as the main point of contact for ICC clients during planning, offering warm, proactive and informed support. Lead on all pre event coordination including schedules, operational briefs, room layouts, resource planning and supplier liaison. Capture organiser requirements accurately and communicate them clearly to all internal teams. Prepare documentation including welcome packs, planning templates and operational checklists. Maintain organised and accurate event files, ensuring compliance with departmental procedures. Support client meetings, show rounds, virtual calls and planning discussions. Manage administrative tasks including licence renewals, logs, access cards, parking, catering vouchers and team schedule Event Delivery Act as the lead onsite contact, ensuring clients feel supported, reassured and confident throughout delivery. Work closely with Duty Managers, Assistant Hospitality Managers and AV to ensure all operational elements run smoothly. Liaise with venue partners and contractors to ensure premium service delivery. Conduct room readiness checks and ensure set ups match plans. Resolve any issues efficiently, escalating to Duty Managers where necessary. Ensure all client requests are actioned promptly with a hospitality led approach. Complete all post event processes including feedback, debriefs and file closure. Development Support - Exhibition Delivery Work with Event Managers to support exhibition style events in the halls, gaining valuable exposure to larger scale operational delivery. Assist with planning tasks, organiser communication and onsite support as part of your development towards an Event Manager role. Build strong working relationships with wider venue teams to understand cross venue processes. Meeting Room Suite Operations Oversee daily operations of the meeting room suite, ensuring rooms remain presentable, functional and aligned with premium standards. Manage internal bookings and coordinate set ups, hospitality and AV requirements. Conduct readiness checks and support colleagues using the space. Provide day to day customer service to internal stakeholders. Cross Team Colaborations Work collaboratively with Logistics, Hospitality, FM, Sales, CX and Venue Operations teams. Ensure accurate, timely information sharing across all departments. Support customer feedback and escalate themes where required. Contribute to a cohesive organiser experience that reflects ICC's service ethos. Person Specification: Experience Experience in event coordination, event administration or hospitality operations. Confident client facing experience with a warm, professional manner. Understanding of venue operations, conference planning or event delivery (desirable). Experience with CRM or event management systems (desirable). Skills & Abilities Excellent organisational, administrative and multitasking skills. Strong communication skills with the ability to build trusting relationships. Calm under pressure with strong prioritisation skills. Proficient in Microsoft Word, Excel and PowerPoint. High level of initiative and ability to learn new systems quickly. Collaborative team player with excellent personal presentation. Attributes & Behaviours Hospitality driven with a genuine commitment to exceptional service. Curious, ambitious and motivated to develop into an Event Manager role. Positive, proactive and solution focused. Flexible to work hours that reflect the event calendar. Sustainability Responsibilities: Engage fully with The Grand Plan, completing all required training and promoting sustainable practices. Seek ways to reduce waste and improve the sustainability of the ICC operations. Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Senior Group Sales Manager - London Senior Group Sales Manager Senior Group Sales Manager Competitive + Bonus + Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination. Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike. In London, The Standard's signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for an experienced and commercially driven Senior Group Sales Manager who will embody our Anything but Standard ethos and lead the continued growth of our Groups segment. Your role As our Senior Group Sales Manager , you will work in partnership with our Director of Sales and Assistant Director of Sales to strategically lead and grow our Groups (Rooms) business. You will be responsible for driving performance, strengthening market share, and contributing directly to room revenue and ADR through a focused and proactive sales strategy. You will take ownership of a portfolio of high-value, high-producing accounts across corporate, fashion, creative industries, luxury leisure, and agency markets. Alongside managing and developing existing relationships, you will proactively identify new opportunities and expand our presence across key domestic and international feeder markets. Strong business development skills are essential. You will design and execute structured prospecting plans, source and convert large and complex group opportunities, and maintain a healthy forward pipeline with accurate forecasting and disciplined follow up. Representing The Standard in market, you will build and maintain strong relationships with corporate bookers, agencies, TMCs, DMCs, production companies, and key industry partners. The role will involve client entertaining, site inspections, industry events, and where required, international travel to promote both The Standard, London and the wider brand. As the senior contact for Groups, you will oversee the full lifecycle of business from enquiry and negotiation through to contracting and post-departure follow up. You will ensure seamless handovers to Events and Operations teams, remain engaged throughout the guest journey, and secure repeat and incremental business through consistent relationship management. You will also work closely with Revenue, Marketing, and Operations to align pricing, segmentation, and need period strategies, contributing to forecasting, reporting, and overall commercial planning. Do you have what it takes to be our Senior Group Sales Manager at The Standard, London Prior experience in a Senior Group Sales role within the 4 or 5-star London market is essential. A background within a lifestyle, boutique, or design-led brand would be highly advantageous. In addition to this you may also have A minimum of 5 years' Group Sales experience within the London market A proven track record of handling large, complex, high-value group bookings from lead generation through contracting and post-event follow up Exceptional knowledge of the London Groups (Rooms) market across corporate, fashion, creative, agency, and luxury leisure segments Be able to travel both nationally and internationally Strong proactive business development skills with demonstrated success generating new revenue An established network of key London and international industry contacts Strong commercial acumen and the ability to interpret market data and booking pace Experience producing monthly sales and performance reports Knowledge of Opera PMS, CRM systems, and RFP platforms (experience with Envision is beneficial) If you believe you have what it takes to elevate our Groups segment and contribute to the continued success of The Standard, London, we would love to hear from you! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Meals on duty Uniform Provided Pension Scheme Life Assurance Employee Rates across all Standard properties F&B Discounts Recruitment Referral Bonus up to 500 Tuition Aid Scheme Season Ticket Loan & regular social activities
Apr 21, 2026
Full time
Senior Group Sales Manager - London Senior Group Sales Manager Senior Group Sales Manager Competitive + Bonus + Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination. Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike. In London, The Standard's signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for an experienced and commercially driven Senior Group Sales Manager who will embody our Anything but Standard ethos and lead the continued growth of our Groups segment. Your role As our Senior Group Sales Manager , you will work in partnership with our Director of Sales and Assistant Director of Sales to strategically lead and grow our Groups (Rooms) business. You will be responsible for driving performance, strengthening market share, and contributing directly to room revenue and ADR through a focused and proactive sales strategy. You will take ownership of a portfolio of high-value, high-producing accounts across corporate, fashion, creative industries, luxury leisure, and agency markets. Alongside managing and developing existing relationships, you will proactively identify new opportunities and expand our presence across key domestic and international feeder markets. Strong business development skills are essential. You will design and execute structured prospecting plans, source and convert large and complex group opportunities, and maintain a healthy forward pipeline with accurate forecasting and disciplined follow up. Representing The Standard in market, you will build and maintain strong relationships with corporate bookers, agencies, TMCs, DMCs, production companies, and key industry partners. The role will involve client entertaining, site inspections, industry events, and where required, international travel to promote both The Standard, London and the wider brand. As the senior contact for Groups, you will oversee the full lifecycle of business from enquiry and negotiation through to contracting and post-departure follow up. You will ensure seamless handovers to Events and Operations teams, remain engaged throughout the guest journey, and secure repeat and incremental business through consistent relationship management. You will also work closely with Revenue, Marketing, and Operations to align pricing, segmentation, and need period strategies, contributing to forecasting, reporting, and overall commercial planning. Do you have what it takes to be our Senior Group Sales Manager at The Standard, London Prior experience in a Senior Group Sales role within the 4 or 5-star London market is essential. A background within a lifestyle, boutique, or design-led brand would be highly advantageous. In addition to this you may also have A minimum of 5 years' Group Sales experience within the London market A proven track record of handling large, complex, high-value group bookings from lead generation through contracting and post-event follow up Exceptional knowledge of the London Groups (Rooms) market across corporate, fashion, creative, agency, and luxury leisure segments Be able to travel both nationally and internationally Strong proactive business development skills with demonstrated success generating new revenue An established network of key London and international industry contacts Strong commercial acumen and the ability to interpret market data and booking pace Experience producing monthly sales and performance reports Knowledge of Opera PMS, CRM systems, and RFP platforms (experience with Envision is beneficial) If you believe you have what it takes to elevate our Groups segment and contribute to the continued success of The Standard, London, we would love to hear from you! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Meals on duty Uniform Provided Pension Scheme Life Assurance Employee Rates across all Standard properties F&B Discounts Recruitment Referral Bonus up to 500 Tuition Aid Scheme Season Ticket Loan & regular social activities
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
Apr 21, 2026
Full time
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
Assistant Store Manager - Lifestyle Brand - Flagship Store Salary: circa 30k + Commission + Benefits Location: Dartford, Kent We're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step. What You'll Do Lead, coach, and inspire your team to deliver exceptional customer service. Take full responsibility for store performance, sales, and operations. Drive sales growth and exceed KPIs and targets. Deliver training and development so your team are confident brand ambassadors. Oversee stock control, compliance, health & safety, and store standards. Implement promotions and marketing activities to increase footfall and conversion. What We're Looking For 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. Proven track record of sales success and team leadership. Strong communication and organisational skills. Customer-focused with a hands-on, proactive approach. Flexibility to work retail hours, including weekends. What's on Offer Competitive salary + commission scheme. 25 days holiday. Private medical insurance, life insurance & pension. Staff lunches, social events & team initiatives. Clear training & career development opportunities. Apply Today If you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now. Mandeville is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2026
Full time
Assistant Store Manager - Lifestyle Brand - Flagship Store Salary: circa 30k + Commission + Benefits Location: Dartford, Kent We're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step. What You'll Do Lead, coach, and inspire your team to deliver exceptional customer service. Take full responsibility for store performance, sales, and operations. Drive sales growth and exceed KPIs and targets. Deliver training and development so your team are confident brand ambassadors. Oversee stock control, compliance, health & safety, and store standards. Implement promotions and marketing activities to increase footfall and conversion. What We're Looking For 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. Proven track record of sales success and team leadership. Strong communication and organisational skills. Customer-focused with a hands-on, proactive approach. Flexibility to work retail hours, including weekends. What's on Offer Competitive salary + commission scheme. 25 days holiday. Private medical insurance, life insurance & pension. Staff lunches, social events & team initiatives. Clear training & career development opportunities. Apply Today If you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now. Mandeville is acting as an Employment Agency in relation to this vacancy.
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to "Show-round" standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing events operations. Seeks opportunities to improve the guest experience by seeking feedback, evaluating service levels, and developing strategies to improve areas of concern. Ensure that the department is well organised and the required administration is carried out accurately and timely. Conducts daily pre-shift meetings to allocate tasks to the team, discuss event detail and or special requests whilst ensuring efficient staffing levels for the needs of the business. Attend weekly function meetings and daily hotel briefings in the absence of In-Room Dining and Event Operations Manager Ensures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis. Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly. Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L. Have a high level of presence within the department to lead by example through a 'hands on' approach. Be confident in communicating with guests to ensure that their expectations are met and exceeded by providing a personalised service. Log any guest information accurately, using our guest information platforms. Be responsible of back of house and preparations areas to ensure overall cleanliness and organisation at all times through regular monitoring. Ensure that all billing and cashiering are conducted as per the required standards. Aim to achieve guest and team engagement targets in line with our scorecard. Ensure that your department achieve financial targets whilst maintaining a cost conscious approach. Promotes a cross-disciplined culture, which encourages employees to build strong working relations across all teams, and to respect different roles and responsibilities. Manage and deliver an effective training and development system for the team to ensure that they meet the required standards and develop in their roles. Work closely with the Director of Events, Events Sales Team and culinary team ensuring communication throughout the department is streamlined. Complete performance reviews, set employee goals and coach individual's development. Work with In-Room Dining and Event Operations Manager to create rotas and manage shifts patterns in line with business levels, taking into account holidays, sickness and ensure accurate record keeping on the relevant systems. Co-ordinate with In-Room Dining and Event Operations Manager to build agency staffing forecasts and ensure that these are communicated in good time Work across both Event Operations and In-Room Dining departments in line with business requirements, under the direction of Director of Food & Beverage QUAIFICATIONS & DESIRABLES Hotel school diploma or equivalent 5 star hotel experience Previous similar experience Food and wine knowledge Commercial and Business awareness Excellent interpersonal skills Leadership skills Influencing skills Training skills Complaint handling/Problem solving Motivator Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 19, 2026
Full time
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to "Show-round" standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing events operations. Seeks opportunities to improve the guest experience by seeking feedback, evaluating service levels, and developing strategies to improve areas of concern. Ensure that the department is well organised and the required administration is carried out accurately and timely. Conducts daily pre-shift meetings to allocate tasks to the team, discuss event detail and or special requests whilst ensuring efficient staffing levels for the needs of the business. Attend weekly function meetings and daily hotel briefings in the absence of In-Room Dining and Event Operations Manager Ensures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis. Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly. Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L. Have a high level of presence within the department to lead by example through a 'hands on' approach. Be confident in communicating with guests to ensure that their expectations are met and exceeded by providing a personalised service. Log any guest information accurately, using our guest information platforms. Be responsible of back of house and preparations areas to ensure overall cleanliness and organisation at all times through regular monitoring. Ensure that all billing and cashiering are conducted as per the required standards. Aim to achieve guest and team engagement targets in line with our scorecard. Ensure that your department achieve financial targets whilst maintaining a cost conscious approach. Promotes a cross-disciplined culture, which encourages employees to build strong working relations across all teams, and to respect different roles and responsibilities. Manage and deliver an effective training and development system for the team to ensure that they meet the required standards and develop in their roles. Work closely with the Director of Events, Events Sales Team and culinary team ensuring communication throughout the department is streamlined. Complete performance reviews, set employee goals and coach individual's development. Work with In-Room Dining and Event Operations Manager to create rotas and manage shifts patterns in line with business levels, taking into account holidays, sickness and ensure accurate record keeping on the relevant systems. Co-ordinate with In-Room Dining and Event Operations Manager to build agency staffing forecasts and ensure that these are communicated in good time Work across both Event Operations and In-Room Dining departments in line with business requirements, under the direction of Director of Food & Beverage QUAIFICATIONS & DESIRABLES Hotel school diploma or equivalent 5 star hotel experience Previous similar experience Food and wine knowledge Commercial and Business awareness Excellent interpersonal skills Leadership skills Influencing skills Training skills Complaint handling/Problem solving Motivator Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Blue Arrow - Southampton Perm Hub
Ascot, Berkshire
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to 'Show-round' standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing event click apply for full job details
Apr 19, 2026
Full time
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to 'Show-round' standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing event click apply for full job details
Assistant Manager - Build-to-Rent Location: Salford Salary: 30,000 - 35,000 Hours: 45 hours per week Contract: Full-time, Permanent The Opportunity I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity. This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance. You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community. The Role Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence. This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination. Key Responsibilities Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy Assisting with leasing activity, including viewings and converting enquiries Acting as a key point of contact for residents, delivering a high level of customer service Coordinating day-to-day operations to ensure smooth running of the building Supporting rent collection, invoicing, and basic financial administration Assisting with health & safety compliance and maintaining accurate records Working alongside maintenance teams to manage PPM and reactive works Supporting resident engagement initiatives, including events and community-building activities Assisting with social media and marketing initiatives to drive occupancy and engagement Supporting efficient move-in and move-out processes About You Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment Strong customer service skills with a resident-first mindset Highly organised with the ability to manage multiple priorities Confident communicator, both face-to-face and in writing Proactive, hands-on, and solutions-focused A team player with a strong sense of ownership and accountability Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial Competent with Microsoft Office (Word, Excel, Outlook) Why Apply? Opportunity to join a growing and reputable operator within the living sector Exposure to all aspects of BTR operations and resident experience Clear scope for progression and career development Work within a modern, amenity-rich residential environment Be part of building a genuine community, not just managing a building
Apr 19, 2026
Full time
Assistant Manager - Build-to-Rent Location: Salford Salary: 30,000 - 35,000 Hours: 45 hours per week Contract: Full-time, Permanent The Opportunity I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity. This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance. You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community. The Role Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence. This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination. Key Responsibilities Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy Assisting with leasing activity, including viewings and converting enquiries Acting as a key point of contact for residents, delivering a high level of customer service Coordinating day-to-day operations to ensure smooth running of the building Supporting rent collection, invoicing, and basic financial administration Assisting with health & safety compliance and maintaining accurate records Working alongside maintenance teams to manage PPM and reactive works Supporting resident engagement initiatives, including events and community-building activities Assisting with social media and marketing initiatives to drive occupancy and engagement Supporting efficient move-in and move-out processes About You Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment Strong customer service skills with a resident-first mindset Highly organised with the ability to manage multiple priorities Confident communicator, both face-to-face and in writing Proactive, hands-on, and solutions-focused A team player with a strong sense of ownership and accountability Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial Competent with Microsoft Office (Word, Excel, Outlook) Why Apply? Opportunity to join a growing and reputable operator within the living sector Exposure to all aspects of BTR operations and resident experience Clear scope for progression and career development Work within a modern, amenity-rich residential environment Be part of building a genuine community, not just managing a building
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
Apr 19, 2026
Full time
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Woodland Trust is looking for an Assistant Site Manager in the South East (Berkshire, Buckinghamshire and Oxfordshire). The role forms part of the Southeast Region s Operations team and involve working closely with the two Site Managers responsible for Berkshire, Buckinghamshire and Oxfordshire. Together, you will support the management of the Woodland Trust s sites across these three counties. A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course. The Role: To assist in the delivery of landscape management works by supporting the management of site-based contracts, supervising contractors, managing and working alongside volunteers. To support the review of woodland management plans, including carrying out Woodland Ecological Condition Assessments and site surveys. To implement WT Health and Safety policy on sites, including tree safety inspections, site risk assessments, monitoring of work contractors and appropriate recording of visits. To support the Trust s engagement with visitors and the communities at key sites across the 3 counties, and support across the SE region as required. To assist with the effective communication of estate-based information and stories, to support our local communication plans To ensure works adhere to FSC, FISA and Woodland Trust policies, standards and procedures. To assist other staff in delivering the WT s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits. To assist in delivering the WT s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits. To maintain effective and regular communication with site managers for Berkshire, Buckinghamshire and Oxfordshire, and to maintain an up-to-date record of activity. This is a homeworking position with a mix of home working and occasional site visits. Occasional travel to other offices and remote locations may also be required The Candidate: We are looking for candidates who have the following: You ll have practical experience of land-based management in the forestry or nature conservation sector. Proven experience of community engagement and managing strong, inclusive relationships with volunteers to deliver effective engagement activity, ensuring best practice and safeguarding. Proven experience of contractor work, including having worked as a land-based contractor or working with external contractors, with an understanding of contractual requirements and site standards. Experience in being results focused - self-motivated, flexible and well organised, you will be able to demonstrate experience of prioritising and meeting targets to tight deadlines. You will have a can do positive approach and be comfortable working independently and remotely, and able to respond and resolve to any site-specific issues as and when they arise, promptly. You ll be IT literate, with MS Office experience, and proficient in the use of Apps on mobile devices. Proven communication skills, both verbal and written, and the ability to represent the WT, both internally and externally, in a professional, competent and positive manner. Qualified to HNC / Level 4 in forestry, countryside management, or a related field, or able to demonstrate equivalent relevant professional experience. A full driving licence and the ability to undertake regular travel across Berkshire, Buckinghamshire, Oxfordshire and other parts of the Southeast region. Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: Enhanced Employer Pension Life Assurance Flexible & Hybrid Working Options Generous Annual Leave - 25 days + bank holidays (pro rata for part time) Buy and Sell Annual Leave Enhanced Parental Pay Employee Assistance Programme About Us: The Woodland Trust is the UK s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Acceptable Use Policy - Artificial Intelligence (AI) We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. First round interviews will be held via Microsoft Teams on the 1st June 2026.
Apr 17, 2026
Full time
The Woodland Trust is looking for an Assistant Site Manager in the South East (Berkshire, Buckinghamshire and Oxfordshire). The role forms part of the Southeast Region s Operations team and involve working closely with the two Site Managers responsible for Berkshire, Buckinghamshire and Oxfordshire. Together, you will support the management of the Woodland Trust s sites across these three counties. A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course. The Role: To assist in the delivery of landscape management works by supporting the management of site-based contracts, supervising contractors, managing and working alongside volunteers. To support the review of woodland management plans, including carrying out Woodland Ecological Condition Assessments and site surveys. To implement WT Health and Safety policy on sites, including tree safety inspections, site risk assessments, monitoring of work contractors and appropriate recording of visits. To support the Trust s engagement with visitors and the communities at key sites across the 3 counties, and support across the SE region as required. To assist with the effective communication of estate-based information and stories, to support our local communication plans To ensure works adhere to FSC, FISA and Woodland Trust policies, standards and procedures. To assist other staff in delivering the WT s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits. To assist in delivering the WT s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits. To maintain effective and regular communication with site managers for Berkshire, Buckinghamshire and Oxfordshire, and to maintain an up-to-date record of activity. This is a homeworking position with a mix of home working and occasional site visits. Occasional travel to other offices and remote locations may also be required The Candidate: We are looking for candidates who have the following: You ll have practical experience of land-based management in the forestry or nature conservation sector. Proven experience of community engagement and managing strong, inclusive relationships with volunteers to deliver effective engagement activity, ensuring best practice and safeguarding. Proven experience of contractor work, including having worked as a land-based contractor or working with external contractors, with an understanding of contractual requirements and site standards. Experience in being results focused - self-motivated, flexible and well organised, you will be able to demonstrate experience of prioritising and meeting targets to tight deadlines. You will have a can do positive approach and be comfortable working independently and remotely, and able to respond and resolve to any site-specific issues as and when they arise, promptly. You ll be IT literate, with MS Office experience, and proficient in the use of Apps on mobile devices. Proven communication skills, both verbal and written, and the ability to represent the WT, both internally and externally, in a professional, competent and positive manner. Qualified to HNC / Level 4 in forestry, countryside management, or a related field, or able to demonstrate equivalent relevant professional experience. A full driving licence and the ability to undertake regular travel across Berkshire, Buckinghamshire, Oxfordshire and other parts of the Southeast region. Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: Enhanced Employer Pension Life Assurance Flexible & Hybrid Working Options Generous Annual Leave - 25 days + bank holidays (pro rata for part time) Buy and Sell Annual Leave Enhanced Parental Pay Employee Assistance Programme About Us: The Woodland Trust is the UK s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Acceptable Use Policy - Artificial Intelligence (AI) We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. First round interviews will be held via Microsoft Teams on the 1st June 2026.
About Get Golfing Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone". Role Purpose The Golf Operations Assistant will support the Golf Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing's golf management software, 'Golf Manager', to ensure a high-quality experience for the club's members, guests and visitors. Overall Responsibilities Daily Golf Operations Being the face of the operation in all golf service related areas of the business, this could be inside or outside, as the golf check in reception, starter on the first tee or marshal on the golf course. all with the task of delivering exceptional customer service to any golfer that comes in and to effectively deal with any issues presented on the day. Colleagues would also be responsible for tee sheet management in order to maximise the availability of tee sheets, Get Golfing operates a 4 ball policy, and our assistants would be consistently required to monitor and act on the tee sheet. Golf Retail Contribute to The Arkley 9 golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms. Deliver Exceptional Customer Service Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience. Administrative Support Process payments, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales. Assist with reporting and documentation as needed whilst. Skills & Knowledge Experience in golf operations. Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues. Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints. Strong organisational, customer and problem solving skills to handle multiple tasks and prioritise effectively. Excellent influencing and interpersonal skills Approach A keen interest in golf and a basic knowledge of the sport. Excellent customer service skills with a friendly and approachable demeanor. Strong organisational skills with the ability to handle multiple tasks and prioritise effectively. Good communication and interpersonal skills to interact with golfers and staff members. Basic computer skills. Flexibility to work shifts, including weekends and holidays. A passion for creating an environment that people enjoy playing golf in. Zero Hour Contact - Hourly Rate £12.71 Company Pension Scheme Training & Development Free Golf 50% discount on food Staff referral programme If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward thinking golf club, we would love to hear from you! Shift patterns would vary across the week from 5.30am through until 10pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.
Apr 17, 2026
Full time
About Get Golfing Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone". Role Purpose The Golf Operations Assistant will support the Golf Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing's golf management software, 'Golf Manager', to ensure a high-quality experience for the club's members, guests and visitors. Overall Responsibilities Daily Golf Operations Being the face of the operation in all golf service related areas of the business, this could be inside or outside, as the golf check in reception, starter on the first tee or marshal on the golf course. all with the task of delivering exceptional customer service to any golfer that comes in and to effectively deal with any issues presented on the day. Colleagues would also be responsible for tee sheet management in order to maximise the availability of tee sheets, Get Golfing operates a 4 ball policy, and our assistants would be consistently required to monitor and act on the tee sheet. Golf Retail Contribute to The Arkley 9 golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms. Deliver Exceptional Customer Service Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience. Administrative Support Process payments, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales. Assist with reporting and documentation as needed whilst. Skills & Knowledge Experience in golf operations. Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues. Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints. Strong organisational, customer and problem solving skills to handle multiple tasks and prioritise effectively. Excellent influencing and interpersonal skills Approach A keen interest in golf and a basic knowledge of the sport. Excellent customer service skills with a friendly and approachable demeanor. Strong organisational skills with the ability to handle multiple tasks and prioritise effectively. Good communication and interpersonal skills to interact with golfers and staff members. Basic computer skills. Flexibility to work shifts, including weekends and holidays. A passion for creating an environment that people enjoy playing golf in. Zero Hour Contact - Hourly Rate £12.71 Company Pension Scheme Training & Development Free Golf 50% discount on food Staff referral programme If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward thinking golf club, we would love to hear from you! Shift patterns would vary across the week from 5.30am through until 10pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.
Executive Assistant to UK Chief Financial Officer Working hours: This role is available on a part-time, job-share or full-time basis Location: London - you will be expected to be in the office at least 3 days a week The opportunity Our UK Chief Financial Officer is seeking an Executive Assistant who demonstrates initiative, anticipates challenges, and delivers solutions with confidence. In this pivotal role, you will operate at the heart of a dynamic Finance function, supporting the UK CFO in a fast paced environment where priorities can shift rapidly. This opportunity requires not only first class organisation and communication skills, but also the resilience and composure to manage competing demands while upholding the highest standards of integrity and confidentiality. You will be the trusted partner to the UK CFO and need to be proactive, adaptable and can work both independently and collaboratively to produce high quality support. The ideal candidate will be a natural communicator and listener and someone that thrives in a dynamic workplace and is confident engaging at C suite level to effectively anticipate and deliver to the needs of the UK CFO and Finance Executive Team. Many of our employees work flexibly in a variety of different ways, including part time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full time. Please talk to us at the interview about the flexibility you may need. What will you be doing? Partner directly with the UK CFO, providing seamless executive support and acting as a trusted advisor in all areas of daily operations Proactively manage a complex calendar, including strategic prioritisation of meetings, appointments, speaking engagements, and domestic/international travel. Coordinate closely around the Finance quarterly cycle, such as Board meetings, demonstrating sound judgement and discretion Act as a key liaison between the UK CFO and the Finance Executive Team, as well as Group, EMEA, CEO Office, and external regulatory bodies. Ensuring efficient information flow, timely responses, and a positive Zurich experience for all stakeholders Maintain excellent stakeholder relationships as the main point of contact for the CFO office, using strong interpersonal skills, diplomacy, and confidentiality to manage enquiries, resolve issues, and drive effective outcomes Anticipate and manage a high volume of critical deadlines, ensuring the CFO is well briefed, prepared, and able to focus on priority tasks Collaborate closely with the Finance Strategic Execution Manager and the wider EA community to align on priorities and drive seamless execution Take ownership of planning and executing key Finance events, including off sites for up to 85 participants Prepare high quality documents, reports, presentations and correspondence, ensuring accuracy, attention to detail and timely distribution Manage sensitive data and maintain strict confidentiality across all aspects of the role Lead by example within the Finance PA/EA community. Sharing best practice, mentoring colleagues, and promoting a culture of collaboration and continuous improvement Undertake a range of support duties as required, adapting to new responsibilities and ad hoc projects as the needs of the CFO and Finance function evolve What are we looking for? Located within a commutable distance to our London office (minimum three days per week), with flexibility to occasionally travel to Swindon and Whiteley offices as required Significant experience supporting C suite executives in a fast paced, regulated environment Demonstrable track record of operating independently, using sound judgement, discretion and a proactive approach to solving complex problems Exceptional organisational, prioritisation and time management skills with a relentless attention to detail Outstanding communication and relationship building skills - you are confident, approachable and able to influence at senior levels Resilient, resourceful and comfortable navigating ambiguity; thrives under pressure and remains positive, composed and solutions focused A strong contributor to team culture, willing to share knowledge and support others across the wider EA community Maintains the highest standards of confidentiality, integrity and professionalism at all times Advanced proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), with excellent written communication, editing and proofreading skills Energetic, curious and eager to contribute to Zurich's commitment to delivering a brighter future together As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. Financials 12% defined non contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 28 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Apr 17, 2026
Full time
Executive Assistant to UK Chief Financial Officer Working hours: This role is available on a part-time, job-share or full-time basis Location: London - you will be expected to be in the office at least 3 days a week The opportunity Our UK Chief Financial Officer is seeking an Executive Assistant who demonstrates initiative, anticipates challenges, and delivers solutions with confidence. In this pivotal role, you will operate at the heart of a dynamic Finance function, supporting the UK CFO in a fast paced environment where priorities can shift rapidly. This opportunity requires not only first class organisation and communication skills, but also the resilience and composure to manage competing demands while upholding the highest standards of integrity and confidentiality. You will be the trusted partner to the UK CFO and need to be proactive, adaptable and can work both independently and collaboratively to produce high quality support. The ideal candidate will be a natural communicator and listener and someone that thrives in a dynamic workplace and is confident engaging at C suite level to effectively anticipate and deliver to the needs of the UK CFO and Finance Executive Team. Many of our employees work flexibly in a variety of different ways, including part time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full time. Please talk to us at the interview about the flexibility you may need. What will you be doing? Partner directly with the UK CFO, providing seamless executive support and acting as a trusted advisor in all areas of daily operations Proactively manage a complex calendar, including strategic prioritisation of meetings, appointments, speaking engagements, and domestic/international travel. Coordinate closely around the Finance quarterly cycle, such as Board meetings, demonstrating sound judgement and discretion Act as a key liaison between the UK CFO and the Finance Executive Team, as well as Group, EMEA, CEO Office, and external regulatory bodies. Ensuring efficient information flow, timely responses, and a positive Zurich experience for all stakeholders Maintain excellent stakeholder relationships as the main point of contact for the CFO office, using strong interpersonal skills, diplomacy, and confidentiality to manage enquiries, resolve issues, and drive effective outcomes Anticipate and manage a high volume of critical deadlines, ensuring the CFO is well briefed, prepared, and able to focus on priority tasks Collaborate closely with the Finance Strategic Execution Manager and the wider EA community to align on priorities and drive seamless execution Take ownership of planning and executing key Finance events, including off sites for up to 85 participants Prepare high quality documents, reports, presentations and correspondence, ensuring accuracy, attention to detail and timely distribution Manage sensitive data and maintain strict confidentiality across all aspects of the role Lead by example within the Finance PA/EA community. Sharing best practice, mentoring colleagues, and promoting a culture of collaboration and continuous improvement Undertake a range of support duties as required, adapting to new responsibilities and ad hoc projects as the needs of the CFO and Finance function evolve What are we looking for? Located within a commutable distance to our London office (minimum three days per week), with flexibility to occasionally travel to Swindon and Whiteley offices as required Significant experience supporting C suite executives in a fast paced, regulated environment Demonstrable track record of operating independently, using sound judgement, discretion and a proactive approach to solving complex problems Exceptional organisational, prioritisation and time management skills with a relentless attention to detail Outstanding communication and relationship building skills - you are confident, approachable and able to influence at senior levels Resilient, resourceful and comfortable navigating ambiguity; thrives under pressure and remains positive, composed and solutions focused A strong contributor to team culture, willing to share knowledge and support others across the wider EA community Maintains the highest standards of confidentiality, integrity and professionalism at all times Advanced proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), with excellent written communication, editing and proofreading skills Energetic, curious and eager to contribute to Zurich's commitment to delivering a brighter future together As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. Financials 12% defined non contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 28 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Accommodation Manager - Premium Living 40,000- 43,000 + 10% Bonus + Excellent Benefits Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from the high street and into the exciting world of property building management? This is a standout opportunity to take everything you've built in retail - leadership, customer experience, standards and commercial awareness - and apply it in a premium, service-led living environment. You'll be joining a high-growth, design-led residential brand delivering a five-star, hospitality-style experience for residents - where service, presentation and community really matter. The Role Think of this as running your own retail store - just without the sales floor pressure. You'll: Take full ownership of the day-to-day operation of the residence Lead, inspire and develop a front-of-house and operations team Deliver a five-star resident experience, setting the standard for service Drive presentation, standards and attention to detail across the building Oversee maintenance coordination and ensure the building always looks its best Ensure full compliance with Health & Safety and operational standards Manage budgets, costs and overall performance Create a vibrant, engaging community through events and resident interaction Build strong relationships with local partners and universities What We're Looking For Experience as a Retail Store Manager, Senior Assistant Manager or Area Manager (non-food preferred) A passion for customer experience, service standards and team leadership Strong operational mindset - used to running a busy, high-footfall environment A hands-on leader who leads from the front and sets the tone Highly organised with the ability to juggle multiple priorities Commercially aware with experience managing targets, budgets or KPIs Energetic, engaging and naturally people-focused What's In It For You? 40,000- 43,000 basic salary (DOE) 10% annual bonus 30 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Genuine career progression in a fast-growing, premium brand If you're ready to take your retail leadership experience into a more balanced, service-led environment - while still leading from the front - this could be the perfect next step. Apply today with your CV.
Apr 16, 2026
Full time
Accommodation Manager - Premium Living 40,000- 43,000 + 10% Bonus + Excellent Benefits Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from the high street and into the exciting world of property building management? This is a standout opportunity to take everything you've built in retail - leadership, customer experience, standards and commercial awareness - and apply it in a premium, service-led living environment. You'll be joining a high-growth, design-led residential brand delivering a five-star, hospitality-style experience for residents - where service, presentation and community really matter. The Role Think of this as running your own retail store - just without the sales floor pressure. You'll: Take full ownership of the day-to-day operation of the residence Lead, inspire and develop a front-of-house and operations team Deliver a five-star resident experience, setting the standard for service Drive presentation, standards and attention to detail across the building Oversee maintenance coordination and ensure the building always looks its best Ensure full compliance with Health & Safety and operational standards Manage budgets, costs and overall performance Create a vibrant, engaging community through events and resident interaction Build strong relationships with local partners and universities What We're Looking For Experience as a Retail Store Manager, Senior Assistant Manager or Area Manager (non-food preferred) A passion for customer experience, service standards and team leadership Strong operational mindset - used to running a busy, high-footfall environment A hands-on leader who leads from the front and sets the tone Highly organised with the ability to juggle multiple priorities Commercially aware with experience managing targets, budgets or KPIs Energetic, engaging and naturally people-focused What's In It For You? 40,000- 43,000 basic salary (DOE) 10% annual bonus 30 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Genuine career progression in a fast-growing, premium brand If you're ready to take your retail leadership experience into a more balanced, service-led environment - while still leading from the front - this could be the perfect next step. Apply today with your CV.
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Assistant Facilities Manager page is loaded Assistant Facilities Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500474 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Assistant Facilities Manager Based - Bristol BS16 (On client site Rolls-Royce) Hours - 40hrs (Monday to Friday) JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As an Assistant Facilities Manager at JLL UK, you'll play a crucial role in shaping a brighter way for our client Rolls-Royce in Bristol. In this position, you'll collaborate with the Facilities Management team to ensure smooth operations of our clients' properties throughout the site. You'll be empowered to thrive in a dynamic environment where innovation and optimism are key drivers of success. Your day-to-day responsibilities will involve overseeing maintenance, coordinating with vendors, and implementing cost-effective solutions that comply with UK regulations. At JLL, we believe in fostering a culture of collaboration, both locally and globally, which will allow you to contribute your unique skills and perspective to our diverse team in the UK and beyond. What your day-to-day will look like: Service excellence: • Accountable for measuring, meeting and reporting Key Performance Indicators (KPIs) with client input • Responsible for using KPI output / service reviews to improve service delivery • Responsible for implementing and maintaining the Standard Operating Procedure (SOP), seeking constant improvement.Engagement, culture & communication: • Accountable for creating reports and MI (Management Information) for contract. • Accountable for the quality of communication and quality of reports being submitted to client, team and business. • Responsible for driving company culture within the teams. • Responsible for engaging with the wider business - e.g. attends managers forum meetings. Responsible for proactively looking for networking opportunities and gets involved where possible. • Responsible for ensuring the client is fully informed of all relevant information.Client relationships: • Accountable for presenting contract updates to the client on a regular basis. • Responsible for aligning team to both Signature and Client values. • Responsible for acting on client requests and tracking through to closure. Finance & Commercial Awareness: • Accountable for providing all back up documentation to ensure accurate monthly invoicing can occur. • Responsible for delivering contract to budget. • Responsible for identifying opportunities to increase profit within the contract. • Responsible for approving final payroll reports. • Consults with line manager regarding the financial performance of the contract. • Informed knowledge of key contractual terms including financial penalties for non-conformance. • Informed knowledge of fixed, cost plus and other contract types.People & productivity: • Accountable for teams' performance as a whole. • Accountable for developing and implementing an effective development matrix. • Responsible for ensuring team follows all HR processes. • Responsible for analysing MI to improve team performance. • Responsible for self-motivation without being prompted by line manager.Business development: • Responsible for understanding the CCN process.• Responsible for assisting with operational responses to additional works requests.• Responsible for developing the business organically.QHSE and wellbeing: • Accountable for all safety related documentation within the contract. • Accountable for the development and delivery of a QHSE related training schedule. • Responsible for reviewing near miss, dangerous occurrence and incident events to implement actions to prevent reoccurrence. • Responsible for reviewing and making recommendations on all site QHSE practises. • Responsible for implementing and enforcing QHSE procedures. • Responsible for addressing any inappropriate behaviour. Main Duties • Driving 5-star customer service excellence. • To support the Service Level Agreement by ensuring that all site activities are carried out effectively. • Build and maintain relationships with local site clients and act as escalation point for any issues. • To ensure customer requests are dealt with efficiently and effectively. • Assist in the operational management of corporate sites and liaising with multiple service lines (cleaning, maintenance, catering) to ensure delivery of quality of service. • Assist JLL Facilities and other service line managers with contractor activities and projects. • Carry out Site Inductions for new starters of Rolls-Royce and contractors. Carry out site Audits. • Leading quarterly HSE meetings and other initiatives with client for site. • Managing and assisting in large-scale projects within sites including contractor works, limiting impact to client and office areas. • Working to contractual KPIs and SLAs. • Ensure all receptions and meeting spaces are set to a defined standard with monthly auditing. • Develop and work to a standard set of operating procedures and processes. • Lead and support Emergency Evacuation procedures. • Raise work and escalate requests through the Corrigo system Experience required • Computer literate (Word, Excel, Outlook E-mail). • A clear understanding of Health & Safety practices including Risk Assessment. • Customer orientated approach. • Enthusiastic and conscientious. • To work efficiently and effectively in a team as well as individually. • Able to work off their own initiative and with minimal direction. • Excellent written and oral communication. What you can expect from us At JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL),
Apr 16, 2026
Full time
Assistant Facilities Manager page is loaded Assistant Facilities Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500474 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Assistant Facilities Manager Based - Bristol BS16 (On client site Rolls-Royce) Hours - 40hrs (Monday to Friday) JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As an Assistant Facilities Manager at JLL UK, you'll play a crucial role in shaping a brighter way for our client Rolls-Royce in Bristol. In this position, you'll collaborate with the Facilities Management team to ensure smooth operations of our clients' properties throughout the site. You'll be empowered to thrive in a dynamic environment where innovation and optimism are key drivers of success. Your day-to-day responsibilities will involve overseeing maintenance, coordinating with vendors, and implementing cost-effective solutions that comply with UK regulations. At JLL, we believe in fostering a culture of collaboration, both locally and globally, which will allow you to contribute your unique skills and perspective to our diverse team in the UK and beyond. What your day-to-day will look like: Service excellence: • Accountable for measuring, meeting and reporting Key Performance Indicators (KPIs) with client input • Responsible for using KPI output / service reviews to improve service delivery • Responsible for implementing and maintaining the Standard Operating Procedure (SOP), seeking constant improvement.Engagement, culture & communication: • Accountable for creating reports and MI (Management Information) for contract. • Accountable for the quality of communication and quality of reports being submitted to client, team and business. • Responsible for driving company culture within the teams. • Responsible for engaging with the wider business - e.g. attends managers forum meetings. Responsible for proactively looking for networking opportunities and gets involved where possible. • Responsible for ensuring the client is fully informed of all relevant information.Client relationships: • Accountable for presenting contract updates to the client on a regular basis. • Responsible for aligning team to both Signature and Client values. • Responsible for acting on client requests and tracking through to closure. Finance & Commercial Awareness: • Accountable for providing all back up documentation to ensure accurate monthly invoicing can occur. • Responsible for delivering contract to budget. • Responsible for identifying opportunities to increase profit within the contract. • Responsible for approving final payroll reports. • Consults with line manager regarding the financial performance of the contract. • Informed knowledge of key contractual terms including financial penalties for non-conformance. • Informed knowledge of fixed, cost plus and other contract types.People & productivity: • Accountable for teams' performance as a whole. • Accountable for developing and implementing an effective development matrix. • Responsible for ensuring team follows all HR processes. • Responsible for analysing MI to improve team performance. • Responsible for self-motivation without being prompted by line manager.Business development: • Responsible for understanding the CCN process.• Responsible for assisting with operational responses to additional works requests.• Responsible for developing the business organically.QHSE and wellbeing: • Accountable for all safety related documentation within the contract. • Accountable for the development and delivery of a QHSE related training schedule. • Responsible for reviewing near miss, dangerous occurrence and incident events to implement actions to prevent reoccurrence. • Responsible for reviewing and making recommendations on all site QHSE practises. • Responsible for implementing and enforcing QHSE procedures. • Responsible for addressing any inappropriate behaviour. Main Duties • Driving 5-star customer service excellence. • To support the Service Level Agreement by ensuring that all site activities are carried out effectively. • Build and maintain relationships with local site clients and act as escalation point for any issues. • To ensure customer requests are dealt with efficiently and effectively. • Assist in the operational management of corporate sites and liaising with multiple service lines (cleaning, maintenance, catering) to ensure delivery of quality of service. • Assist JLL Facilities and other service line managers with contractor activities and projects. • Carry out Site Inductions for new starters of Rolls-Royce and contractors. Carry out site Audits. • Leading quarterly HSE meetings and other initiatives with client for site. • Managing and assisting in large-scale projects within sites including contractor works, limiting impact to client and office areas. • Working to contractual KPIs and SLAs. • Ensure all receptions and meeting spaces are set to a defined standard with monthly auditing. • Develop and work to a standard set of operating procedures and processes. • Lead and support Emergency Evacuation procedures. • Raise work and escalate requests through the Corrigo system Experience required • Computer literate (Word, Excel, Outlook E-mail). • A clear understanding of Health & Safety practices including Risk Assessment. • Customer orientated approach. • Enthusiastic and conscientious. • To work efficiently and effectively in a team as well as individually. • Able to work off their own initiative and with minimal direction. • Excellent written and oral communication. What you can expect from us At JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL),
Dairy Herd Manager This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Location of the Job West Midlands. Salary and Benefits Package Paying £60,000 - £70,000 basic salary per year DOE. 3-bedroom family home, suitable for family, pets, and children. Company pension scheme. Additional information This is a permanent, full-time position. Structured rota: 11 days on, 3 days off. Working every other weekend. About The Company This is a well-established, award-winning, family dairy business. The farm milks over 800 cows through a 3 x daily milking system and prides itself on exceptional standards of animal welfare, performance, and professionalism. The business operates with a strong team culture, employing around 15 full-time staff alongside additional support. The Job Role Details As Dairy Herd Manager, you will be a key member of the management team, responsible for supporting the delivery of operational and strategic objectives across the dairy farm. Your role will include both people and herd management, ensuring that all stock is cared for to the highest standards and that the business achieves its physical and financial targets. You will be actively involved in planning, monitoring, and reviewing herd performance, feeding operations, calf rearing, milking routines, and genetic progression. You will also lead on ensuring compliance with legislation, farm assurance, processor, and retailer standards, and take ownership of record keeping and herd management software. Key Responsibilities You will: Achieve physical and financial targets set by the business. Share information and contribute ideas to inform the strategic direction of the herd. Implement dairy-related policies, procedures, and ways of working to deliver business objectives. Oversee and manage the dairy team, including staff rota planning, performance reviews, and feedback. Lead on effective people management, fostering communication, collaboration, and team engagement. Ensure the welfare and management of cows, calves, and youngstock meet the highest standards. Conduct daily herd walk-throughs to monitor cow health, mobility, and overall welfare. Support and monitor feeding operations, cow bedding, milking, parlour hygiene, and calf rearing protocols. Lead the implementation of the Herd Health Plan and associated vet recommendations. Monitor genetic progression of the herd and implement strategies to meet business needs. Maintain accurate herd records and ensure all information is recorded in herd management systems. Identify practical areas for improvement to enhance animal performance, farm efficiency, or profitability. Attend industry events, shows, and meetings to stay informed of best practices. Comply with all relevant legislation, including Health & Safety regulations, and maintain confidentiality at all times. Ideal Person Skills & Qualifications You will have / be: Proven experience working as a Dairy Herd Manager or Assistant Dairy Herd Manager on large-scale dairy farms. AI and foot trimming qualified. Strong knowledge of animal health, welfare, and dairy performance. Calm, level-headed, and practical approach to problem solving. A team player with the ability to lead by example. Organised and comfortable working within structured systems and routines. How to apply Please click on the APPLY NOW button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for.
Apr 16, 2026
Full time
Dairy Herd Manager This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Location of the Job West Midlands. Salary and Benefits Package Paying £60,000 - £70,000 basic salary per year DOE. 3-bedroom family home, suitable for family, pets, and children. Company pension scheme. Additional information This is a permanent, full-time position. Structured rota: 11 days on, 3 days off. Working every other weekend. About The Company This is a well-established, award-winning, family dairy business. The farm milks over 800 cows through a 3 x daily milking system and prides itself on exceptional standards of animal welfare, performance, and professionalism. The business operates with a strong team culture, employing around 15 full-time staff alongside additional support. The Job Role Details As Dairy Herd Manager, you will be a key member of the management team, responsible for supporting the delivery of operational and strategic objectives across the dairy farm. Your role will include both people and herd management, ensuring that all stock is cared for to the highest standards and that the business achieves its physical and financial targets. You will be actively involved in planning, monitoring, and reviewing herd performance, feeding operations, calf rearing, milking routines, and genetic progression. You will also lead on ensuring compliance with legislation, farm assurance, processor, and retailer standards, and take ownership of record keeping and herd management software. Key Responsibilities You will: Achieve physical and financial targets set by the business. Share information and contribute ideas to inform the strategic direction of the herd. Implement dairy-related policies, procedures, and ways of working to deliver business objectives. Oversee and manage the dairy team, including staff rota planning, performance reviews, and feedback. Lead on effective people management, fostering communication, collaboration, and team engagement. Ensure the welfare and management of cows, calves, and youngstock meet the highest standards. Conduct daily herd walk-throughs to monitor cow health, mobility, and overall welfare. Support and monitor feeding operations, cow bedding, milking, parlour hygiene, and calf rearing protocols. Lead the implementation of the Herd Health Plan and associated vet recommendations. Monitor genetic progression of the herd and implement strategies to meet business needs. Maintain accurate herd records and ensure all information is recorded in herd management systems. Identify practical areas for improvement to enhance animal performance, farm efficiency, or profitability. Attend industry events, shows, and meetings to stay informed of best practices. Comply with all relevant legislation, including Health & Safety regulations, and maintain confidentiality at all times. Ideal Person Skills & Qualifications You will have / be: Proven experience working as a Dairy Herd Manager or Assistant Dairy Herd Manager on large-scale dairy farms. AI and foot trimming qualified. Strong knowledge of animal health, welfare, and dairy performance. Calm, level-headed, and practical approach to problem solving. A team player with the ability to lead by example. Organised and comfortable working within structured systems and routines. How to apply Please click on the APPLY NOW button. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Our client creates unforgettable experiences, and they are looking for a Head of Security to take the lead in keeping them safe. Their award-winning waterfront events campus - home to the M&S Bank Arena, Exhibition Centre and Convention Centre - welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join our client as their Head of Security! Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year they contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead our client's strategic and operational delivery of security. Reporting to the Director - Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale - from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You They are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations - ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Apr 16, 2026
Full time
Our client creates unforgettable experiences, and they are looking for a Head of Security to take the lead in keeping them safe. Their award-winning waterfront events campus - home to the M&S Bank Arena, Exhibition Centre and Convention Centre - welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join our client as their Head of Security! Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year they contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead our client's strategic and operational delivery of security. Reporting to the Director - Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale - from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You They are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations - ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.
Apr 16, 2026
Full time
Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.
