NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Apr 29, 2026
Full time
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Job Title: KBB Factory Manager (Kitchen, Bedroom & Bathroom Manufacturing) Location: London Reports To: Operations Director / Managing Director Role Overview The KBB Factory Manager is responsible for overseeing the day-to-day operations of a kitchen, bedroom, and bathroom manufacturing facility. This role ensures efficient production, high-quality scheduling and output, adherence to health & safety standards, and effective team leadership. Key Responsibilities Factory Operations Manage daily factory operations to ensure production targets are met on time and in full Coordinate workflow across departments (cutting, assembly, finishing, dispatch) Monitor production schedules and adjust resources to maintain efficiency Drive continuous improvement in processes, productivity, and waste reduction Team Leadership Lead, motivate, and develop factory staff, supervisors, and team leaders Conduct performance reviews and support training and development plans Foster a positive, accountable, and safety-focused workplace culture Manage staffing levels, attendance, and shift organisation Quality Control Ensure all products meet company quality standards and customer specifications Implement and maintain quality control processes and checks Investigate and resolve production or quality issues promptly Work closely with design and installation teams to resolve defects or inconsistencies Health & Safety Ensure full compliance with health & safety regulations and company policies Conduct regular risk assessments and safety audits Promote a strong safety culture and ensure proper use of PPE Lead incident investigations and implement corrective actions Production Efficiency Monitor KPIs such as output, efficiency, waste, and downtime Identify bottlenecks and implement practical solutions Optimise factory layout and workflow where needed Ensure machinery and equipment are properly maintained (in coordination with maintenance teams) Stock & Materials (Operational Oversight Only) Oversee internal material usage and stock handling within the factory Ensure accurate stock control processes are followed on-site Coordinate with procurement team regarding material availability (without direct purchasing responsibility) Communication & Coordination Liaise with Head Office, Programming, design, sales, and installation teams to ensure smooth project delivery Provide regular updates to senior management on performance and issues Support planning teams with realistic production timelines How to Ap ply This position is being handled by Simon Acres Group LTD To apply, please send your CV and a brief covering note to (url removed) or contact Wendie Brown on (phone number removed) anytime . Simon Acres Group LTD
Apr 29, 2026
Full time
Job Title: KBB Factory Manager (Kitchen, Bedroom & Bathroom Manufacturing) Location: London Reports To: Operations Director / Managing Director Role Overview The KBB Factory Manager is responsible for overseeing the day-to-day operations of a kitchen, bedroom, and bathroom manufacturing facility. This role ensures efficient production, high-quality scheduling and output, adherence to health & safety standards, and effective team leadership. Key Responsibilities Factory Operations Manage daily factory operations to ensure production targets are met on time and in full Coordinate workflow across departments (cutting, assembly, finishing, dispatch) Monitor production schedules and adjust resources to maintain efficiency Drive continuous improvement in processes, productivity, and waste reduction Team Leadership Lead, motivate, and develop factory staff, supervisors, and team leaders Conduct performance reviews and support training and development plans Foster a positive, accountable, and safety-focused workplace culture Manage staffing levels, attendance, and shift organisation Quality Control Ensure all products meet company quality standards and customer specifications Implement and maintain quality control processes and checks Investigate and resolve production or quality issues promptly Work closely with design and installation teams to resolve defects or inconsistencies Health & Safety Ensure full compliance with health & safety regulations and company policies Conduct regular risk assessments and safety audits Promote a strong safety culture and ensure proper use of PPE Lead incident investigations and implement corrective actions Production Efficiency Monitor KPIs such as output, efficiency, waste, and downtime Identify bottlenecks and implement practical solutions Optimise factory layout and workflow where needed Ensure machinery and equipment are properly maintained (in coordination with maintenance teams) Stock & Materials (Operational Oversight Only) Oversee internal material usage and stock handling within the factory Ensure accurate stock control processes are followed on-site Coordinate with procurement team regarding material availability (without direct purchasing responsibility) Communication & Coordination Liaise with Head Office, Programming, design, sales, and installation teams to ensure smooth project delivery Provide regular updates to senior management on performance and issues Support planning teams with realistic production timelines How to Ap ply This position is being handled by Simon Acres Group LTD To apply, please send your CV and a brief covering note to (url removed) or contact Wendie Brown on (phone number removed) anytime . Simon Acres Group LTD
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 29, 2026
Full time
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Position: Senior Philanthropy Officer Trusts and Foundations Maternity cover up to 1-year. Salary: £36,000-38,000 per annum Reports to: Senior Trusts & Foundations Manager Location: Shoreditch , East London (Hybrid Model) Key relationships: UK for UNHCR Head of Philanthropy and Philanthropy Team, Individual Giving Team, UNHCR Private Sector Partnerships division JOB PURPOSE UK for UNHCR is looking for an ambitious and proactive fundraiser to work in a Senior Philanthropy Officer role for up to one year s maternity cover. This role will manage its own portfolio of low to mid-level trusts and foundations and will play a key role in supporting the Senior Trusts & Foundations Manager on the engagement and stewardship of our high-level partnerships, as well as supporting on the delivery of a high-quality supporter experience. You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. This role is integral to the development of our Trusts and Foundations Programme. We are looking for someone who is enthusiastic and determined and who enjoys working collaboratively within and across teams, building relationships and inspiring people to support UNHCR s lifesaving work. You ll have strong problem solving and communication skills, both written and oral. You ll be passionate about the refugee cause and UK for UNHCR s role in supporting refugees around the globe. Working with our international colleagues, this role will gather information for reports, donor communications and proposals on UNHCR s key areas of work. This role will also work across the team to support on growing the trusts and foundations pipeline, through identifying and then building relationships with trusts and foundations aligned with our cause. Some international travel may be required. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. Role Responsibilities Work as part of the Private Partnerships and Philanthropy Team (PPH) to develop new opportunities with trusts and foundations in line with UK for UNHCR s fundraising strategy. This will include supporting and leading initiatives to approach potential supporters. Support the development and management of a robust trusts & foundations pipeline and a calendar of opportunities for grant submissions to trusts and foundations. Undertake detailed prospect research and identify the most appropriate funding and fundraising opportunities for trusts and foundations. Support the development of high-quality concept notes, proposals, reports, and other fundraising products. Ensure current partners are stewarded to a high standard Support, and at times lead, on cultivation and stewardship events across the PPH team. This could be anything from a webinar to an in-person event for 50+ people. Support and lead on the development and execution of strong cultivation and stewardship plans, taking responsibility for keeping these updated and reviewed. Help establish an appropriate strategic and tactical response to trust and foundation prospects and supporters in the event of humanitarian emergencies. Maintain the Salesforce database with up-to-date and accurate information on trust and foundation prospects and partners. Help to raise awareness of, and build vital support for, UK for UNHCR s unique position to protect refugees and displaced people. Work within UK for UNHCR s due diligence and GDPR policies and processes. Ensure accurate income recording and earmarking procedures to facilitate financial reporting. Support the PPH team in other activities as requested. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of working in a fundraising capacity with an NGO or INGO to identify, approach, secure and steward trusts & foundations and/or major donors. Experience of devising and delivering impactful and engaging proposals and communications to generate income and build relationships. Experience of working across a busy team and managing a busy workload. Essential Skills/Knowledge Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal. Ability to act proactively to identify new prospects and fundraising opportunities. Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment. Good attention to detail and ability to proof-read. Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis. Excellent stakeholder and relationship management skills. Proficient in using Word, Excel and PowerPoint. Working knowledge of fundraising databases. Desirable Skills/Experience (not compulsory) Experience of working in a complex, multi-stakeholder environment. Experience of fundraising at an international development, human rights, or humanitarian NGO. Experience organising events WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (pro-rata). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: midday Monday 18th May Interviews date: Weeks commencing 18th and 25th May If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Apr 29, 2026
Full time
Position: Senior Philanthropy Officer Trusts and Foundations Maternity cover up to 1-year. Salary: £36,000-38,000 per annum Reports to: Senior Trusts & Foundations Manager Location: Shoreditch , East London (Hybrid Model) Key relationships: UK for UNHCR Head of Philanthropy and Philanthropy Team, Individual Giving Team, UNHCR Private Sector Partnerships division JOB PURPOSE UK for UNHCR is looking for an ambitious and proactive fundraiser to work in a Senior Philanthropy Officer role for up to one year s maternity cover. This role will manage its own portfolio of low to mid-level trusts and foundations and will play a key role in supporting the Senior Trusts & Foundations Manager on the engagement and stewardship of our high-level partnerships, as well as supporting on the delivery of a high-quality supporter experience. You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. This role is integral to the development of our Trusts and Foundations Programme. We are looking for someone who is enthusiastic and determined and who enjoys working collaboratively within and across teams, building relationships and inspiring people to support UNHCR s lifesaving work. You ll have strong problem solving and communication skills, both written and oral. You ll be passionate about the refugee cause and UK for UNHCR s role in supporting refugees around the globe. Working with our international colleagues, this role will gather information for reports, donor communications and proposals on UNHCR s key areas of work. This role will also work across the team to support on growing the trusts and foundations pipeline, through identifying and then building relationships with trusts and foundations aligned with our cause. Some international travel may be required. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. Role Responsibilities Work as part of the Private Partnerships and Philanthropy Team (PPH) to develop new opportunities with trusts and foundations in line with UK for UNHCR s fundraising strategy. This will include supporting and leading initiatives to approach potential supporters. Support the development and management of a robust trusts & foundations pipeline and a calendar of opportunities for grant submissions to trusts and foundations. Undertake detailed prospect research and identify the most appropriate funding and fundraising opportunities for trusts and foundations. Support the development of high-quality concept notes, proposals, reports, and other fundraising products. Ensure current partners are stewarded to a high standard Support, and at times lead, on cultivation and stewardship events across the PPH team. This could be anything from a webinar to an in-person event for 50+ people. Support and lead on the development and execution of strong cultivation and stewardship plans, taking responsibility for keeping these updated and reviewed. Help establish an appropriate strategic and tactical response to trust and foundation prospects and supporters in the event of humanitarian emergencies. Maintain the Salesforce database with up-to-date and accurate information on trust and foundation prospects and partners. Help to raise awareness of, and build vital support for, UK for UNHCR s unique position to protect refugees and displaced people. Work within UK for UNHCR s due diligence and GDPR policies and processes. Ensure accurate income recording and earmarking procedures to facilitate financial reporting. Support the PPH team in other activities as requested. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of working in a fundraising capacity with an NGO or INGO to identify, approach, secure and steward trusts & foundations and/or major donors. Experience of devising and delivering impactful and engaging proposals and communications to generate income and build relationships. Experience of working across a busy team and managing a busy workload. Essential Skills/Knowledge Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal. Ability to act proactively to identify new prospects and fundraising opportunities. Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment. Good attention to detail and ability to proof-read. Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis. Excellent stakeholder and relationship management skills. Proficient in using Word, Excel and PowerPoint. Working knowledge of fundraising databases. Desirable Skills/Experience (not compulsory) Experience of working in a complex, multi-stakeholder environment. Experience of fundraising at an international development, human rights, or humanitarian NGO. Experience organising events WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (pro-rata). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: midday Monday 18th May Interviews date: Weeks commencing 18th and 25th May If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Are you an experience Operations Executive / Manager within the Travel / Education Travel Industry? Do you love all things Adventure / Challenge Travel? We have the role for you! One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team! The Operations Manager is a senior, hands-on role within the company, responsible for delivering a safe, good-value experience for our university student trip participants from booking through to the successful completion of their chosen challenge. This entails overseeing the pre-departure experience of participants as well as the management and booking of supplier services to ensure all trips are run safely and efficiently for all participants. The role: Overseeing the overall operations / admin for scheduled trips / events Maintaining Trip Date Mapping documents to ensure all trips are planned efficiently, liaising with sales staff to ensure departure dates are optimised. Take responsibility for ensuring that trips are mapped on dates with the best value flight prices and choose the best value airlines for each routing, taking flight times, layovers, cost per person and contractual terms into account. Request, negotiate and agree trip-specific quotes/contracts with airlines as early as possible, ensuring the cost per travelling participant is minimised. Take ownership of the pre-departure information and support journey for all participants and ensure it is optimised (executed by the Ops and CX coordinator) Take responsibility for recruiting (advertising, interviewing, training and budgeting) for ICOs and Events Managers (treks, 3 peaks and marathons) and medics for all required trips. Provide the company's medic with a comprehensive list of all participants who have indicated a medical condition, obtain all advice in writing and provide feedback to other relevant staff where the medic determines that a participant is not fit to travel. Track departmental budget lines and provide forecasted figures on request The Person: Experience in operations / administering group travel packages Building and maintaining professional relationships with suppliers Managed overseas incidents Experience with using custom CRMs Dealt with customer enquiries and complaints Experience of managing staff Travelled extensively Understanding of how travel packages are formed Strong IT literacy, especially spreadsheets Excellent written and oral communication skills Ability to deal professionally with people from different cultural contexts Creating and maintaining effective working relationships Good presentation skills Drive, ambition and a desire to hit targets and achieve results Passion for running and/or adventure travel The package: A salary of circa £37,000 (depending on experience) Hybrid working - Office location in The City (St Paul Monday - Friday working hours Opportunities to Travel Interested? Please click APPLY or contact
Apr 29, 2026
Full time
Are you an experience Operations Executive / Manager within the Travel / Education Travel Industry? Do you love all things Adventure / Challenge Travel? We have the role for you! One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team! The Operations Manager is a senior, hands-on role within the company, responsible for delivering a safe, good-value experience for our university student trip participants from booking through to the successful completion of their chosen challenge. This entails overseeing the pre-departure experience of participants as well as the management and booking of supplier services to ensure all trips are run safely and efficiently for all participants. The role: Overseeing the overall operations / admin for scheduled trips / events Maintaining Trip Date Mapping documents to ensure all trips are planned efficiently, liaising with sales staff to ensure departure dates are optimised. Take responsibility for ensuring that trips are mapped on dates with the best value flight prices and choose the best value airlines for each routing, taking flight times, layovers, cost per person and contractual terms into account. Request, negotiate and agree trip-specific quotes/contracts with airlines as early as possible, ensuring the cost per travelling participant is minimised. Take ownership of the pre-departure information and support journey for all participants and ensure it is optimised (executed by the Ops and CX coordinator) Take responsibility for recruiting (advertising, interviewing, training and budgeting) for ICOs and Events Managers (treks, 3 peaks and marathons) and medics for all required trips. Provide the company's medic with a comprehensive list of all participants who have indicated a medical condition, obtain all advice in writing and provide feedback to other relevant staff where the medic determines that a participant is not fit to travel. Track departmental budget lines and provide forecasted figures on request The Person: Experience in operations / administering group travel packages Building and maintaining professional relationships with suppliers Managed overseas incidents Experience with using custom CRMs Dealt with customer enquiries and complaints Experience of managing staff Travelled extensively Understanding of how travel packages are formed Strong IT literacy, especially spreadsheets Excellent written and oral communication skills Ability to deal professionally with people from different cultural contexts Creating and maintaining effective working relationships Good presentation skills Drive, ambition and a desire to hit targets and achieve results Passion for running and/or adventure travel The package: A salary of circa £37,000 (depending on experience) Hybrid working - Office location in The City (St Paul Monday - Friday working hours Opportunities to Travel Interested? Please click APPLY or contact
Content Project Manager - Membership Association Hybrid - London (2 Days - Office) £35,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Content Projects Manager to join their fast-growing team. Our client exists to connect, support, and champion their members - from early stage disruptors to global institutions by creating opportunities to collaborate, influence policy and grow through industry intelligence and networking. Through their curated events, dynamic working groups, and strategic initiatives, they shape the future of their industry. Role Overview The Projects Manager will primarily lead and manage four of the Association's key industry working groups. These groups bring together stakeholders from across the ecosystem to collaborate on critical issues, deliver thought leadership, and shape the industry. Reporting directly to the Head of Projects, the Projects Manager will design, coordinate, and deliver a portfolio of high-quality outputs; including workshops, whitepapers, podcasts, reports, and events. This role offers direct engagement with senior industry leaders, policymakers and regulators. It requires excellent organisational, communication, and stakeholder management skills, with the ability to balance long-term strategic direction with day-to-day delivery. Profile Required: Proven experience in some form of writing, content creation and/or content programme planning. An editorial background is highly desirable here (financial exposure would be great). Proven experience in project management, stakeholder engagement, or industry association/working group management is highly desirable. Strong organisational skills and eye for detail, able to prioritise competing tasks and deliver consistently to a high standard. Excellent communication and facilitation skills confident leading meetings and engaging with senior stakeholders. CRM proficiency (e.g.,Hubspot or similar) and strong reporting capability. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 29, 2026
Full time
Content Project Manager - Membership Association Hybrid - London (2 Days - Office) £35,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Content Projects Manager to join their fast-growing team. Our client exists to connect, support, and champion their members - from early stage disruptors to global institutions by creating opportunities to collaborate, influence policy and grow through industry intelligence and networking. Through their curated events, dynamic working groups, and strategic initiatives, they shape the future of their industry. Role Overview The Projects Manager will primarily lead and manage four of the Association's key industry working groups. These groups bring together stakeholders from across the ecosystem to collaborate on critical issues, deliver thought leadership, and shape the industry. Reporting directly to the Head of Projects, the Projects Manager will design, coordinate, and deliver a portfolio of high-quality outputs; including workshops, whitepapers, podcasts, reports, and events. This role offers direct engagement with senior industry leaders, policymakers and regulators. It requires excellent organisational, communication, and stakeholder management skills, with the ability to balance long-term strategic direction with day-to-day delivery. Profile Required: Proven experience in some form of writing, content creation and/or content programme planning. An editorial background is highly desirable here (financial exposure would be great). Proven experience in project management, stakeholder engagement, or industry association/working group management is highly desirable. Strong organisational skills and eye for detail, able to prioritise competing tasks and deliver consistently to a high standard. Excellent communication and facilitation skills confident leading meetings and engaging with senior stakeholders. CRM proficiency (e.g.,Hubspot or similar) and strong reporting capability. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Closing Date: Friday 15th May 2026
Apr 29, 2026
Full time
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Closing Date: Friday 15th May 2026
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This is a hands on, delivery focused role where you'll partner closely with hiring managers to drive hiring outcomes across a wide range of roles-from entry level through senior hires. You'll operate with a high degree of ownership, managing the full recruiting lifecycle while proactively identifying opportunities to improve processes and drive efficiency. This role offers the opportunity to make a meaningful impact on hiring across the UK, working closely with high priority teams while building strong stakeholder relationships and helping shape how we attract and hire talent in a fast paced, evolving environment. It's well suited for someone who is self sufficient, proactive, and motivated by seeing the direct results of their work. What You'll Do Own end to end (full cycle) recruiting across the UK, supporting roles from entry level through senior hires Partner closely with hiring managers-across Technical Operations, Sales, Product, Engineering, and G&A functions Lead intake meetings to align on role requirements, timelines, and candidate profiles Proactively source and engage talent using a variety of tools and creative strategies Manage the full candidate lifecycle including screening, assessment, interview coordination, and offer processing Deliver a consistent, high quality candidate experience from initial outreach through offer acceptance Act as a reliable partner to stakeholders by setting expectations, providing updates, and maintaining momentum across searches Manage multiple requisitions simultaneously in a fast paced environment Bring clarity to ambiguous or evolving hiring needs Maintain accurate data, workflows, and reporting within the ATS What We're Looking For Recruiting Experience in a fast paced or high growth environment Proven experience owning full cycle recruiting across a range of roles and seniority levels Strong stakeholder management skills, with the ability to build trust and manage expectations Experience recruiting in B2B environments Exposure to cybersecurity or technical domains preferred Strong understanding of the UK talent market Experience recruiting in the US market is a bonus Hands on experience with sourcing tools and proactive talent engagement Prior experience with Greenhouse is strongly preferred Ability to multi task effectively and manage competing priorities Comfortable operating in ambiguous environments, with a bias for action and problem solving Strong attention to detail and process discipline Comfortable working with limited direction and bringing structure to evolving or ambiguous hiring needs Demonstrates strong ownership and initiative, with the ability to work independently and proactively drive work forward Why Join Netcraft Opportunity to own and deliver hiring across the UK, with real visibility and impact Exposure to a wide range of roles from entry level through senior hiring Be part of a mission driven cybersecurity company tackling real world threats Join a global, high performing Talent Acquisition team where execution and impact are highly valued The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer Generous enhanced family leave and pay Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months Salary sacrifice pension with matched employer contributions up to 5% + NI savings Private health cover, including access to a private GP service Life Assurance at 4 salary Equity tracking scheme (eligibility criteria apply) - allowing you to share in Netcraft's long term success Hybrid and flexible working options Meals, snacks, and drinks provided in the office Comprehensive health, safety, and wellness service available 24/7 for you and your family Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career Two Volunteering Days per year, to allow you to contribute to your wider community or charity Spot reward bonus scheme to reward truly outstanding contributions Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
Apr 28, 2026
Full time
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This is a hands on, delivery focused role where you'll partner closely with hiring managers to drive hiring outcomes across a wide range of roles-from entry level through senior hires. You'll operate with a high degree of ownership, managing the full recruiting lifecycle while proactively identifying opportunities to improve processes and drive efficiency. This role offers the opportunity to make a meaningful impact on hiring across the UK, working closely with high priority teams while building strong stakeholder relationships and helping shape how we attract and hire talent in a fast paced, evolving environment. It's well suited for someone who is self sufficient, proactive, and motivated by seeing the direct results of their work. What You'll Do Own end to end (full cycle) recruiting across the UK, supporting roles from entry level through senior hires Partner closely with hiring managers-across Technical Operations, Sales, Product, Engineering, and G&A functions Lead intake meetings to align on role requirements, timelines, and candidate profiles Proactively source and engage talent using a variety of tools and creative strategies Manage the full candidate lifecycle including screening, assessment, interview coordination, and offer processing Deliver a consistent, high quality candidate experience from initial outreach through offer acceptance Act as a reliable partner to stakeholders by setting expectations, providing updates, and maintaining momentum across searches Manage multiple requisitions simultaneously in a fast paced environment Bring clarity to ambiguous or evolving hiring needs Maintain accurate data, workflows, and reporting within the ATS What We're Looking For Recruiting Experience in a fast paced or high growth environment Proven experience owning full cycle recruiting across a range of roles and seniority levels Strong stakeholder management skills, with the ability to build trust and manage expectations Experience recruiting in B2B environments Exposure to cybersecurity or technical domains preferred Strong understanding of the UK talent market Experience recruiting in the US market is a bonus Hands on experience with sourcing tools and proactive talent engagement Prior experience with Greenhouse is strongly preferred Ability to multi task effectively and manage competing priorities Comfortable operating in ambiguous environments, with a bias for action and problem solving Strong attention to detail and process discipline Comfortable working with limited direction and bringing structure to evolving or ambiguous hiring needs Demonstrates strong ownership and initiative, with the ability to work independently and proactively drive work forward Why Join Netcraft Opportunity to own and deliver hiring across the UK, with real visibility and impact Exposure to a wide range of roles from entry level through senior hiring Be part of a mission driven cybersecurity company tackling real world threats Join a global, high performing Talent Acquisition team where execution and impact are highly valued The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer Generous enhanced family leave and pay Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months Salary sacrifice pension with matched employer contributions up to 5% + NI savings Private health cover, including access to a private GP service Life Assurance at 4 salary Equity tracking scheme (eligibility criteria apply) - allowing you to share in Netcraft's long term success Hybrid and flexible working options Meals, snacks, and drinks provided in the office Comprehensive health, safety, and wellness service available 24/7 for you and your family Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career Two Volunteering Days per year, to allow you to contribute to your wider community or charity Spot reward bonus scheme to reward truly outstanding contributions Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 27, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Your new company:You'll be joining a well-established, international organisation with a strong UK presence and a highly regarded finance function. The business operates within a fast-paced, commercially driven environment and places real value on collaboration, accuracy and continuous improvement. Based in Richmond, this role offers the opportunity to work closely with both UK and international stakeholders, and an international parent company. Your new role: As Finance Manager on an 18-month fixed-term contract, you will take ownership of the day-to-day accounting for this arm of the business, playing a pivotal role in ensuring accurate financial reporting and robust controls. Reporting to the Financial Controller, you will manage and mentor a Financial Accountant, oversee monthly close activities, and support the wider finance team. Your responsibilities will include preparing and reviewing monthly management accounts, balance sheet reconciliations and journals, managing invoicing and stock/sales accounting, and leading on quarterly reporting to Group HO. You'll also take the lead on year-end audit and tax queries, support stock processes and work closely with sales and procurement teams. Alongside core responsibilities, you'll be encouraged to drive improvements, strengthen controls and contribute to ad-hoc financial analysis for senior leadership. What you'll need to succeed: To be successful in this role, you'll be a qualified accountant (ACA or ACCA) with a minimum of three years' post-qualification experience gained in an industry environment. You'll bring a strong technical accounting background, excellent organisational skills and the confidence to manage competing priorities in a deadline-driven setting. You'll be a proactive, hands-on manager who enjoys owning processes, mentoring others and building effective relationships across the business. Strong communication skills are essential, as is the ability to work independently, remain calm under pressure and flex when required to meet business demands. You will need to be immediately available or on short notice. What you'll get in return: In return, you'll receive a competitive salary and the chance to secure a high-profile Finance Manager role within a respected organisation. This position offers excellent exposure to senior stakeholders and international reporting, along with the opportunity to make a tangible impact during the contract period. You'll gain valuable leadership experience, broaden your commercial exposure and work as part of a supportive and collaborative finance team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 27, 2026
Contractor
Your new company:You'll be joining a well-established, international organisation with a strong UK presence and a highly regarded finance function. The business operates within a fast-paced, commercially driven environment and places real value on collaboration, accuracy and continuous improvement. Based in Richmond, this role offers the opportunity to work closely with both UK and international stakeholders, and an international parent company. Your new role: As Finance Manager on an 18-month fixed-term contract, you will take ownership of the day-to-day accounting for this arm of the business, playing a pivotal role in ensuring accurate financial reporting and robust controls. Reporting to the Financial Controller, you will manage and mentor a Financial Accountant, oversee monthly close activities, and support the wider finance team. Your responsibilities will include preparing and reviewing monthly management accounts, balance sheet reconciliations and journals, managing invoicing and stock/sales accounting, and leading on quarterly reporting to Group HO. You'll also take the lead on year-end audit and tax queries, support stock processes and work closely with sales and procurement teams. Alongside core responsibilities, you'll be encouraged to drive improvements, strengthen controls and contribute to ad-hoc financial analysis for senior leadership. What you'll need to succeed: To be successful in this role, you'll be a qualified accountant (ACA or ACCA) with a minimum of three years' post-qualification experience gained in an industry environment. You'll bring a strong technical accounting background, excellent organisational skills and the confidence to manage competing priorities in a deadline-driven setting. You'll be a proactive, hands-on manager who enjoys owning processes, mentoring others and building effective relationships across the business. Strong communication skills are essential, as is the ability to work independently, remain calm under pressure and flex when required to meet business demands. You will need to be immediately available or on short notice. What you'll get in return: In return, you'll receive a competitive salary and the chance to secure a high-profile Finance Manager role within a respected organisation. This position offers excellent exposure to senior stakeholders and international reporting, along with the opportunity to make a tangible impact during the contract period. You'll gain valuable leadership experience, broaden your commercial exposure and work as part of a supportive and collaborative finance team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
Apr 27, 2026
Full time
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 27, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Apr 26, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 26, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Director, Private Equity Client Executive, London Location: London Job Description: Director - Private Equity Client Executive Job Summary: The Client Executive (CE) is a key driver in expanding our Private Equity Industry Group, working with deal teams, portfolio operating partners, and management teams. Working closely with the Global Client Service Partner (GCSP) and account teams, the CE leads client engagement, drives strategic growth, and fosters cross-functional collaboration to deliver exceptional client service and business growth. The Client Executive is responsible for delivering exceptional client service to our clients by understanding client issues and challenges, leveraging the firm's capabilities to address these, and driving new business opportunities to grow revenue and to deepen our client relationships. This role demands a high level of client-facing activity, strategic insight, and leadership capability, with approximately 80% of time spent externally focused. Key Responsibilities Expected percentage of time spent per BD activity: Strategy 10%/ Management 10%/ Client facing 80%. Revenue Generation, identifying and developing new business Identify, originate and close new business opportunities, deepening client penetration and expanding market share. Develop a deep understanding of client needs, fund strategies, deal cycles, and value creation levers. Lead rigorous account planning and strategy development, collaborating with account teams to implement growth initiatives. Monitor progress on key initiatives, report outcomes, and drive continuous improvement by sharing learnings and best practices. Client Relationship Leadership Initiate, build and sustain exceptional client relationships with C Suite and functional leaders within client organisations. Trusted advisor to the GCSP and senior leadership, with influence over account strategy. Serve as a proxy for the GCSP in client interactions, demonstrating executive presence and credibility at all levels. Spend the majority of your time engaging directly with clients, advocating for their needs, and proactively resolving issues. Build extensive networks across the firm and with client stakeholders, leveraging these relationships to deliver exceptional client experiences. Cross Functional Collaboration Build strong rapport with GCSP and foster cross functional and cross border collaboration, coordinating tailored proposals with key internal stakeholders. Act as a liaison between the GCSP and internal teams, ensuring alignment and seamless client delivery. Champion a culture of teamwork, knowledge sharing, and innovation across the account and the wider firm. Team closely with the Clients & Industries organisation, including Solutions & Services and Sales Enablement. Act as a sounding board for the GCSP and mentor senior managers and managers, supporting their professional development. Prepare for and lead meetings with senior client relationships, maintaining the highest standards of confidentiality and integrity. Inspire and coach account teams, fostering a culture of continuous improvement and high performance. Ability to work with diverse teams, and foster inclusive leadership. Personal & Career Development Take ownership of your personal development, seeking opportunities for growth within the firm. Support the development of others, acting as a mentor and role model. Core Skills & Experience Requirements The CE needs to be a driven individual and possess the hard and soft skills necessary to drive transformational performance across our portfolio of accounts and solutions. 12+ years of business development experience in professional services or solutions. Proven record of selling complex services at the C level. Proven experience in client facing business development roles, building and maintaining strong relationships with clients and internal stakeholders. Experience managing complex global accounts and collaborating across geographies and functions. Expert client management and influencing skills, with a solid understanding of the marketplace and industry trends. Demonstrated experience in private equity is preferred but not required. Leadership & Influence Strong change agent skills with the ability to flex personal style as required. Strong executive presence and persuasive communication skills. Demonstrated ability to coordinate multi disciplinary teams and foster a culture of continuous improvement. Strong coaching skills and ability to handle and resolve conflict. Qualifications & Knowledge University/Bachelor's degree required; advanced degree preferred. Strong knowledge of current and emerging sales tools, methodologies, and go to market models. Commitment to ongoing professional development. Personal Characteristics Thrives in a fast paced, dynamic, and ambiguous environment. Resilient, embraces change, and recovers quickly from setbacks. Proactive, anticipates needs, and takes initiative. Maintains confidentiality and integrity at all times. Organised, able to manage multiple workstreams with competing priorities and adapt quickly as circumstances change. Collaborative, leaves ego at the door, and champions the success of the wider team. Flexibility to travel and adjust working hours to meet client needs. Values diversity and inclusion. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
Apr 25, 2026
Full time
Director, Private Equity Client Executive, London Location: London Job Description: Director - Private Equity Client Executive Job Summary: The Client Executive (CE) is a key driver in expanding our Private Equity Industry Group, working with deal teams, portfolio operating partners, and management teams. Working closely with the Global Client Service Partner (GCSP) and account teams, the CE leads client engagement, drives strategic growth, and fosters cross-functional collaboration to deliver exceptional client service and business growth. The Client Executive is responsible for delivering exceptional client service to our clients by understanding client issues and challenges, leveraging the firm's capabilities to address these, and driving new business opportunities to grow revenue and to deepen our client relationships. This role demands a high level of client-facing activity, strategic insight, and leadership capability, with approximately 80% of time spent externally focused. Key Responsibilities Expected percentage of time spent per BD activity: Strategy 10%/ Management 10%/ Client facing 80%. Revenue Generation, identifying and developing new business Identify, originate and close new business opportunities, deepening client penetration and expanding market share. Develop a deep understanding of client needs, fund strategies, deal cycles, and value creation levers. Lead rigorous account planning and strategy development, collaborating with account teams to implement growth initiatives. Monitor progress on key initiatives, report outcomes, and drive continuous improvement by sharing learnings and best practices. Client Relationship Leadership Initiate, build and sustain exceptional client relationships with C Suite and functional leaders within client organisations. Trusted advisor to the GCSP and senior leadership, with influence over account strategy. Serve as a proxy for the GCSP in client interactions, demonstrating executive presence and credibility at all levels. Spend the majority of your time engaging directly with clients, advocating for their needs, and proactively resolving issues. Build extensive networks across the firm and with client stakeholders, leveraging these relationships to deliver exceptional client experiences. Cross Functional Collaboration Build strong rapport with GCSP and foster cross functional and cross border collaboration, coordinating tailored proposals with key internal stakeholders. Act as a liaison between the GCSP and internal teams, ensuring alignment and seamless client delivery. Champion a culture of teamwork, knowledge sharing, and innovation across the account and the wider firm. Team closely with the Clients & Industries organisation, including Solutions & Services and Sales Enablement. Act as a sounding board for the GCSP and mentor senior managers and managers, supporting their professional development. Prepare for and lead meetings with senior client relationships, maintaining the highest standards of confidentiality and integrity. Inspire and coach account teams, fostering a culture of continuous improvement and high performance. Ability to work with diverse teams, and foster inclusive leadership. Personal & Career Development Take ownership of your personal development, seeking opportunities for growth within the firm. Support the development of others, acting as a mentor and role model. Core Skills & Experience Requirements The CE needs to be a driven individual and possess the hard and soft skills necessary to drive transformational performance across our portfolio of accounts and solutions. 12+ years of business development experience in professional services or solutions. Proven record of selling complex services at the C level. Proven experience in client facing business development roles, building and maintaining strong relationships with clients and internal stakeholders. Experience managing complex global accounts and collaborating across geographies and functions. Expert client management and influencing skills, with a solid understanding of the marketplace and industry trends. Demonstrated experience in private equity is preferred but not required. Leadership & Influence Strong change agent skills with the ability to flex personal style as required. Strong executive presence and persuasive communication skills. Demonstrated ability to coordinate multi disciplinary teams and foster a culture of continuous improvement. Strong coaching skills and ability to handle and resolve conflict. Qualifications & Knowledge University/Bachelor's degree required; advanced degree preferred. Strong knowledge of current and emerging sales tools, methodologies, and go to market models. Commitment to ongoing professional development. Personal Characteristics Thrives in a fast paced, dynamic, and ambiguous environment. Resilient, embraces change, and recovers quickly from setbacks. Proactive, anticipates needs, and takes initiative. Maintains confidentiality and integrity at all times. Organised, able to manage multiple workstreams with competing priorities and adapt quickly as circumstances change. Collaborative, leaves ego at the door, and champions the success of the wider team. Flexibility to travel and adjust working hours to meet client needs. Values diversity and inclusion. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
Retail Supervisor Contract - until January 2027. Payrate - £16.48 per hour Location - SW1X 7XL Full time working Flexible days Dyson Retail is Different, for several reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience. We are delivering a high service experience for our shoppers - think 5-star hotel levels of service - demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology. You will monitor key metrics to complete weekly trade feedback to internal and external stakeholders to provide insight into performance and to ensure the on-going success of our Dyson concession. About the Role As a Supervisor in Luxury retail store, one of the world's leading luxury departments stores you will represent and be the face of Dyson as well as providing a complete shopping experience that is unrivalled by our competitors. Your excellent communication skills will allow you to build long-lasting client relationships, improving both sales and service with your knowledge and engaging personality. A strong people manager, you know how to build, train and lead a team. Behind the scenes, you will oversee the operations including inventory and visual merchandising. Lead, inspire and challenge a team to deliver business growth for store, through great coaching and development Ensure that we have the right level of service and drive an audience first approach, by enhancing personalisation, "VIP" experiences and new propositions Continually review results, establish clear measures, sharing insights and revise as needed to drive performance Lead by example and support your team to deliver an environment for our products to come alive, be an expert in the technology space Deliver a sustainable retail platform that is efficient, ever evolving and that exceeds our customer's expectations, whilst balancing this with a safe, compliant and cost controlled culture Build a strong operating platform that ensures great availability for customers, whilst also monitoring waste and reductions to protect loss Continuously building product knowledge and keep updated of any product developments and supporting the store team to do so Be the brand guardian, ensuring your team understand what needs to be delivered and how About You Proven experience of leading, motivating and developing in a premium retail environment Proven experience of Supervisor A confident, composed approach Proven experience in running the day-to-day operations of a retail location Proven ability communicating with, challenging and influencing senior stakeholders Ideally understand the beauty industry Work in a collaborative style with a passion to deliver a 5 star customer experience while driving commercial results Track record for creating innovative solutions that solve problems and/or challenge convention An understanding of in-store operations, managing work schedules, stock management, compliance, health and safety, security and all day to day requirements of running a retail location Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 25, 2026
Contractor
Retail Supervisor Contract - until January 2027. Payrate - £16.48 per hour Location - SW1X 7XL Full time working Flexible days Dyson Retail is Different, for several reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience. We are delivering a high service experience for our shoppers - think 5-star hotel levels of service - demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology. You will monitor key metrics to complete weekly trade feedback to internal and external stakeholders to provide insight into performance and to ensure the on-going success of our Dyson concession. About the Role As a Supervisor in Luxury retail store, one of the world's leading luxury departments stores you will represent and be the face of Dyson as well as providing a complete shopping experience that is unrivalled by our competitors. Your excellent communication skills will allow you to build long-lasting client relationships, improving both sales and service with your knowledge and engaging personality. A strong people manager, you know how to build, train and lead a team. Behind the scenes, you will oversee the operations including inventory and visual merchandising. Lead, inspire and challenge a team to deliver business growth for store, through great coaching and development Ensure that we have the right level of service and drive an audience first approach, by enhancing personalisation, "VIP" experiences and new propositions Continually review results, establish clear measures, sharing insights and revise as needed to drive performance Lead by example and support your team to deliver an environment for our products to come alive, be an expert in the technology space Deliver a sustainable retail platform that is efficient, ever evolving and that exceeds our customer's expectations, whilst balancing this with a safe, compliant and cost controlled culture Build a strong operating platform that ensures great availability for customers, whilst also monitoring waste and reductions to protect loss Continuously building product knowledge and keep updated of any product developments and supporting the store team to do so Be the brand guardian, ensuring your team understand what needs to be delivered and how About You Proven experience of leading, motivating and developing in a premium retail environment Proven experience of Supervisor A confident, composed approach Proven experience in running the day-to-day operations of a retail location Proven ability communicating with, challenging and influencing senior stakeholders Ideally understand the beauty industry Work in a collaborative style with a passion to deliver a 5 star customer experience while driving commercial results Track record for creating innovative solutions that solve problems and/or challenge convention An understanding of in-store operations, managing work schedules, stock management, compliance, health and safety, security and all day to day requirements of running a retail location Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Data Strategy Consultant, Marketing Solutions to join our growing team. This role reports directly to the Head of Data Strategy. The first 90 days will be intense training to learn the role's process, granular detail of tools & tasks, and how to perform independently across client accounts of varying complexity. The role will manage custom database curation & data stack creation (with the collaboration of the wider team) of 80+ clients globally, with databases involving 100 to 2,500 data feeds. It will also drive efficiencies in technical data processing and define the approach to solving complex challenges, as well as deliver training and maintain best practices to internal teams and external stakeholders. Day to Day You'll Be: Act as a technical data liaison between clients and our services team. Gather business and technical requirements to create data specifications Lead conversations with client data owners and media agency partners to identify data and source systems. Acquire and assess client data from multiple sources Guide clients and internal development teams with technical requirements and maintain documentation. Prepare data validation reports for clients and internal teams Collaborate with other functional groups including data science, consulting, and product management Identify ongoing risks and pain points throughout project and contribute to improving data acquisition practices, automated data pipelines, data validation methods, and related data tasks Essential Skills & Experience: Bachelor's Degree in Business, Marketing, Economics, Statistics, Computer Science, or related analytical/technical field. Track record years of experience in marketing, data, STEM, or related quantitative disciplines. Ability to navigate across functional organizations and adapt to new/different situations. Resilient work ethic with flexibility and nimbleness in terms of work planning. Strong verbal and written communication skills. Strong diagnostic skills to identify issues within data sets and propose solutions. Proficiency in data analysis tools such as advanced MS Excel, SQL, Python, SAS, and R. Understanding of ETL, data management, and data quality best practices. Familiarity with cloud technologies and APIs. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Consultant, Data Integration
Apr 25, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Data Strategy Consultant, Marketing Solutions to join our growing team. This role reports directly to the Head of Data Strategy. The first 90 days will be intense training to learn the role's process, granular detail of tools & tasks, and how to perform independently across client accounts of varying complexity. The role will manage custom database curation & data stack creation (with the collaboration of the wider team) of 80+ clients globally, with databases involving 100 to 2,500 data feeds. It will also drive efficiencies in technical data processing and define the approach to solving complex challenges, as well as deliver training and maintain best practices to internal teams and external stakeholders. Day to Day You'll Be: Act as a technical data liaison between clients and our services team. Gather business and technical requirements to create data specifications Lead conversations with client data owners and media agency partners to identify data and source systems. Acquire and assess client data from multiple sources Guide clients and internal development teams with technical requirements and maintain documentation. Prepare data validation reports for clients and internal teams Collaborate with other functional groups including data science, consulting, and product management Identify ongoing risks and pain points throughout project and contribute to improving data acquisition practices, automated data pipelines, data validation methods, and related data tasks Essential Skills & Experience: Bachelor's Degree in Business, Marketing, Economics, Statistics, Computer Science, or related analytical/technical field. Track record years of experience in marketing, data, STEM, or related quantitative disciplines. Ability to navigate across functional organizations and adapt to new/different situations. Resilient work ethic with flexibility and nimbleness in terms of work planning. Strong verbal and written communication skills. Strong diagnostic skills to identify issues within data sets and propose solutions. Proficiency in data analysis tools such as advanced MS Excel, SQL, Python, SAS, and R. Understanding of ETL, data management, and data quality best practices. Familiarity with cloud technologies and APIs. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Consultant, Data Integration
Senior Commercial Partnerships Manager (Media & Brand Partnerships) For more than 30 years, Big Issue Group has championed a simple but powerful idea that enterprise can transform lives. From supporting magazine vendors to earn a living, to investing £400 million into over 500 social enterprises, we've always believed in creating opportunities that help people earn, learn and thrive. We are now expanding our commercial ambition - and we are looking for a Senior Commercial Partnerships Manager to take us into the next chapter. About the role This is a strategic, outward facing role at the heart of Big Issue Media's growth. You will drive high value, multi channel partnerships-spanning content, campaigns, digital, events and purpose led brand collaborations. Your work will help us move beyond traditional media sales into a more sophisticated, insight driven commercial offering that positions Big Issue as a leading platform for brands seeking meaningful social impact. You will lead on identifying new revenue opportunities, developing commercially compelling concepts rooted in audience and market insight, and building the senior relationships that turn early stage conversations into long term, six figure partnerships. Working closely with editorial, marketing and wider Group teams, you'll help shape a commercial proposition that is both competitive and deeply anchored in our mission. Who we're looking for You bring significant experience in media partnerships and integrated commercial solutions, with a track record that demonstrates both strategic thinking and strong revenue delivery. You're confident navigating agencies and brand side teams, and you understand how purpose, ESG and impact now sit at the heart of modern marketing. You'll thrive here if you are someone who: Excels at originating and closing high value partnerships, not just responding to briefs Builds trusted, senior level relationships across media agencies and marketing teams Uses insight, data and creativity to develop standout ideas Communicates with clarity, energy and commercial conviction Can translate purpose into commercially relevant opportunities that genuinely resonate with brands Above all, you are motivated by using your commercial expertise to create social value at scale - and you share our belief that enterprise can be a powerful force for good. Why this role matters Every partnership you build helps strengthen Big Issue's ability to invest in people and communities who need it most. This isn't just a commercial role - it's an opportunity to shape the future of the UK's most recognised mission-led media brand and to contribute to work that has real social value. Join us If you want to use your commercial talent to help build a world that works for everyone, we'd love to hear from you.
Apr 25, 2026
Full time
Senior Commercial Partnerships Manager (Media & Brand Partnerships) For more than 30 years, Big Issue Group has championed a simple but powerful idea that enterprise can transform lives. From supporting magazine vendors to earn a living, to investing £400 million into over 500 social enterprises, we've always believed in creating opportunities that help people earn, learn and thrive. We are now expanding our commercial ambition - and we are looking for a Senior Commercial Partnerships Manager to take us into the next chapter. About the role This is a strategic, outward facing role at the heart of Big Issue Media's growth. You will drive high value, multi channel partnerships-spanning content, campaigns, digital, events and purpose led brand collaborations. Your work will help us move beyond traditional media sales into a more sophisticated, insight driven commercial offering that positions Big Issue as a leading platform for brands seeking meaningful social impact. You will lead on identifying new revenue opportunities, developing commercially compelling concepts rooted in audience and market insight, and building the senior relationships that turn early stage conversations into long term, six figure partnerships. Working closely with editorial, marketing and wider Group teams, you'll help shape a commercial proposition that is both competitive and deeply anchored in our mission. Who we're looking for You bring significant experience in media partnerships and integrated commercial solutions, with a track record that demonstrates both strategic thinking and strong revenue delivery. You're confident navigating agencies and brand side teams, and you understand how purpose, ESG and impact now sit at the heart of modern marketing. You'll thrive here if you are someone who: Excels at originating and closing high value partnerships, not just responding to briefs Builds trusted, senior level relationships across media agencies and marketing teams Uses insight, data and creativity to develop standout ideas Communicates with clarity, energy and commercial conviction Can translate purpose into commercially relevant opportunities that genuinely resonate with brands Above all, you are motivated by using your commercial expertise to create social value at scale - and you share our belief that enterprise can be a powerful force for good. Why this role matters Every partnership you build helps strengthen Big Issue's ability to invest in people and communities who need it most. This isn't just a commercial role - it's an opportunity to shape the future of the UK's most recognised mission-led media brand and to contribute to work that has real social value. Join us If you want to use your commercial talent to help build a world that works for everyone, we'd love to hear from you.
Ecommerce Assistant Manager We have an exciting opportunity for an Ecommerce Assistant Manager working in the Morleys Stores Group based in Wimbledon. It is a full time position, reporting to the Head of CRM & Ecommerce. Responsibilities include: Assist with the day-to-day management of the site Working closely with all brands, suppliers and the internal Buying teams to collate all product information to a set criteria Product lifecycle management - Overseeing that all products, categories and pages are uploaded accurately onsite. Where applicable ensuring that all product descriptions use customer-friendly language, reworking page titles, links, imagery and meta descriptions Responsible for enhancing site navigation, refining the customer journey, and strategically placing products to sustain growth and drive online sales Onsite digital merchandising - Responsible for the set-up of all landing pages and the categorisation of product ranges Overseeing web development- testing and implementing site updates as well as working closely with web developers and external agencies to optimise the sites functionality Responsible for sharing the Ecommerce weekly trade pack with the senior management team - reporting on sales, key metrics and promotions. Key metrics include Net & Gross sales, Conversion, AOV, Returns Rate etc Planning and leading campaign recommendations using website analytics and seasonal trends to steer this Working alongside the Marketing team to ensuring all campaigns launch on time Working closely with the Email team to ensure all product recommendations are merchandised and optimised. As well as suggesting relevant campaigns Requirements of the role: Ecommerce experience essential, preferably in Retail Experienced in working with external agencies including SEO, PPC & Development agencies Experienced in working with brands & suppliers Excellent attention to detail essential Advanced in Shopify and the back-end process Strong copywriting skills Numerate and analytical Strong time-management and organisational skills A quick learner, self-motivated and proactive Flexible and enjoys working in a fast-paced environment Commercially drive with a keen interest in fashion, home interiors and retail preferable Morleys Stores Group is privately-owned, operating 7 stores, in Greater London and Newbury, and an Ecommerce platform for our flagship store in Wimbledon. Our stores are at the heart of local communities and have centuries of heritage, brand trust and loyalty - all key to the values we bring to life in-store.
Apr 25, 2026
Full time
Ecommerce Assistant Manager We have an exciting opportunity for an Ecommerce Assistant Manager working in the Morleys Stores Group based in Wimbledon. It is a full time position, reporting to the Head of CRM & Ecommerce. Responsibilities include: Assist with the day-to-day management of the site Working closely with all brands, suppliers and the internal Buying teams to collate all product information to a set criteria Product lifecycle management - Overseeing that all products, categories and pages are uploaded accurately onsite. Where applicable ensuring that all product descriptions use customer-friendly language, reworking page titles, links, imagery and meta descriptions Responsible for enhancing site navigation, refining the customer journey, and strategically placing products to sustain growth and drive online sales Onsite digital merchandising - Responsible for the set-up of all landing pages and the categorisation of product ranges Overseeing web development- testing and implementing site updates as well as working closely with web developers and external agencies to optimise the sites functionality Responsible for sharing the Ecommerce weekly trade pack with the senior management team - reporting on sales, key metrics and promotions. Key metrics include Net & Gross sales, Conversion, AOV, Returns Rate etc Planning and leading campaign recommendations using website analytics and seasonal trends to steer this Working alongside the Marketing team to ensuring all campaigns launch on time Working closely with the Email team to ensure all product recommendations are merchandised and optimised. As well as suggesting relevant campaigns Requirements of the role: Ecommerce experience essential, preferably in Retail Experienced in working with external agencies including SEO, PPC & Development agencies Experienced in working with brands & suppliers Excellent attention to detail essential Advanced in Shopify and the back-end process Strong copywriting skills Numerate and analytical Strong time-management and organisational skills A quick learner, self-motivated and proactive Flexible and enjoys working in a fast-paced environment Commercially drive with a keen interest in fashion, home interiors and retail preferable Morleys Stores Group is privately-owned, operating 7 stores, in Greater London and Newbury, and an Ecommerce platform for our flagship store in Wimbledon. Our stores are at the heart of local communities and have centuries of heritage, brand trust and loyalty - all key to the values we bring to life in-store.
Senior Digital Performance Marketing Manager, OnTheMarket - London Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is included in the S&P 500 Index and the NASDAQ 100. CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The company has over 35 years of experience and continues to innovate to deliver a world class user experience through superior content, imagery, design and functionality. In December 2023, CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number one residential property portal. Role Description Join our fast paced marketing team in a senior role where you'll work with multimillion pound budgets to drive key digital performance goals. Responsibilities Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation. Oversee the management of social media and retargeting campaigns. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates. Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data driven decisions. Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimise click through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as CPC, CPA, conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets. Lead on other digital focused projects and initiatives as required by the business. Manage, coach and develop three marketing executives. Qualifications Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing. Proven experience managing end to end paid media campaigns across platforms such as Google, Bing Ads and social media advertising platforms (Meta Ads, etc.). Hands on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for lead generation, conversion optimisation, and ROI driven results. Comprehensive understanding of digital marketing principles, strategies and tactics including paid social media, PPC advertising, SEM, display advertising, remarketing and CRO. Knowledge of SEO principles, keyword research and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Bing Ads, Meta Insights and data visualisation tools to track, measure and analyse PPC campaign performance metrics, KPIs and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis and competitor analysis to identify high performing keywords, negative keywords and long tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions and ad extensions that drive clicks, conversions and engagement. Strong analytical and problem solving skills to identify campaign performance issues, troubleshoot technical issues and implement solutions for optimisation and ROI improvement. Excellent communication skills to effectively communicate paid media strategies, campaign performance insights and optimisation recommendations to stakeholders, marketing teams and senior management. Ability to collaborate with cross functional teams including marketing, sales, product owners, designers and developers to align campaigns with overall marketing initiatives and business objectives. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We recognise the positive value of diversity and promote equality. Applications are welcome from all backgrounds, including women, disabled and BAME candidates, and people of all ages, sexual orientations, nationalities, religions and beliefs.
Apr 25, 2026
Full time
Senior Digital Performance Marketing Manager, OnTheMarket - London Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is included in the S&P 500 Index and the NASDAQ 100. CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The company has over 35 years of experience and continues to innovate to deliver a world class user experience through superior content, imagery, design and functionality. In December 2023, CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number one residential property portal. Role Description Join our fast paced marketing team in a senior role where you'll work with multimillion pound budgets to drive key digital performance goals. Responsibilities Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation. Oversee the management of social media and retargeting campaigns. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates. Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data driven decisions. Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimise click through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as CPC, CPA, conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets. Lead on other digital focused projects and initiatives as required by the business. Manage, coach and develop three marketing executives. Qualifications Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing. Proven experience managing end to end paid media campaigns across platforms such as Google, Bing Ads and social media advertising platforms (Meta Ads, etc.). Hands on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for lead generation, conversion optimisation, and ROI driven results. Comprehensive understanding of digital marketing principles, strategies and tactics including paid social media, PPC advertising, SEM, display advertising, remarketing and CRO. Knowledge of SEO principles, keyword research and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Bing Ads, Meta Insights and data visualisation tools to track, measure and analyse PPC campaign performance metrics, KPIs and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis and competitor analysis to identify high performing keywords, negative keywords and long tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions and ad extensions that drive clicks, conversions and engagement. Strong analytical and problem solving skills to identify campaign performance issues, troubleshoot technical issues and implement solutions for optimisation and ROI improvement. Excellent communication skills to effectively communicate paid media strategies, campaign performance insights and optimisation recommendations to stakeholders, marketing teams and senior management. Ability to collaborate with cross functional teams including marketing, sales, product owners, designers and developers to align campaigns with overall marketing initiatives and business objectives. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We recognise the positive value of diversity and promote equality. Applications are welcome from all backgrounds, including women, disabled and BAME candidates, and people of all ages, sexual orientations, nationalities, religions and beliefs.
