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social work assistant north adults social care
BRIDGEND COUNTY BOROUGH COUNCIL
Social Work Assistant - North - Adults Social Care
BRIDGEND COUNTY BOROUGH COUNCIL Bridgend, Mid Glamorgan
37 hours per week This is an exciting opportunity to join our Integrated Community Network Teams. We work alongside both older and younger adults, who may experience long term challenges around their physical and mental health. Within the networks, we work closely with our health colleagues to enable a holistic assessment to take place, which in turn, enables us to work in partnership to meet personal outcomes. We strive to enable the people of Bridgend to live their lives as they wish to and ensure voice, choice, independence, and control. We follow a Strengths-Based Outcome-Focused model of practice. Maximising an individual's emotional wellbeing is seen as key in effective practice in this area. We incorporate the importance of supporting family and carers into our assessment framework to achieve positive outcomes and encourage wider inclusion in the local community. We are keen to continue to develop innovative approaches to Adult Social Care and Integrated Working. We work closely with GP's and other partners, including our care home providers to prevent unnecessary admissions to hospital and care homes whilst maximising independence, and choice. The continued development of this dynamic service model will require work on widening partnership opportunities with statutory partners, the third sector and the community of Bridgend. We are seeking to recruit a creative, enthusiastic, ambitious Social Work Assistant on a permanent, full-time contract. You will be joining an integrated team which includes Social Work Assistants, Social Workers, District Nurses, Occupational Therapists, Physiotherapists, Dietetics, Speech and Language Therapy, Pharmacy and Local Community Co-ordinators. We work closely with our local GP surgeries and third sector partner agencies to assess, support and meet the outcomes of adults impacted by long term, complex, and adverse conditions, as well as their carers and families. Therefore, we are looking for those who are interested in community work and therapeutic intervention. The position will be based in the Integrated Community Network Team (North) in Glanrhyd Hospital. We will offer focussed and committed development opportunities for the successful candidates. We encourage informal conversations prior to interview. For further information, please contact: Neil Bowen - (Social Work Team Manager, North Network) The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. Closing Date: 29 April 2026 Shortlisting Date: 04 May 2026 Interview Date: 15 May 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Apr 24, 2026
Full time
37 hours per week This is an exciting opportunity to join our Integrated Community Network Teams. We work alongside both older and younger adults, who may experience long term challenges around their physical and mental health. Within the networks, we work closely with our health colleagues to enable a holistic assessment to take place, which in turn, enables us to work in partnership to meet personal outcomes. We strive to enable the people of Bridgend to live their lives as they wish to and ensure voice, choice, independence, and control. We follow a Strengths-Based Outcome-Focused model of practice. Maximising an individual's emotional wellbeing is seen as key in effective practice in this area. We incorporate the importance of supporting family and carers into our assessment framework to achieve positive outcomes and encourage wider inclusion in the local community. We are keen to continue to develop innovative approaches to Adult Social Care and Integrated Working. We work closely with GP's and other partners, including our care home providers to prevent unnecessary admissions to hospital and care homes whilst maximising independence, and choice. The continued development of this dynamic service model will require work on widening partnership opportunities with statutory partners, the third sector and the community of Bridgend. We are seeking to recruit a creative, enthusiastic, ambitious Social Work Assistant on a permanent, full-time contract. You will be joining an integrated team which includes Social Work Assistants, Social Workers, District Nurses, Occupational Therapists, Physiotherapists, Dietetics, Speech and Language Therapy, Pharmacy and Local Community Co-ordinators. We work closely with our local GP surgeries and third sector partner agencies to assess, support and meet the outcomes of adults impacted by long term, complex, and adverse conditions, as well as their carers and families. Therefore, we are looking for those who are interested in community work and therapeutic intervention. The position will be based in the Integrated Community Network Team (North) in Glanrhyd Hospital. We will offer focussed and committed development opportunities for the successful candidates. We encourage informal conversations prior to interview. For further information, please contact: Neil Bowen - (Social Work Team Manager, North Network) The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. Closing Date: 29 April 2026 Shortlisting Date: 04 May 2026 Interview Date: 15 May 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Assistant Director Of Operations
Young Foundations Limited
Location: Hybrid - Central Office (Denbighshire, North Wales) residential services and home-based working Hours: Full Time, 40 hours, Permanent Salary: £85,000 - £90,000 Reports to: Director of Operations Young Foundations is seeking a strategic and values driven Assistant Director of Operations to support the leadership and performance of our residential services for children, young people and adults across England, Wales and Scotland. This is a senior operational leadership role, supporting the Director of Operations in delivering high quality, compliant and person centred services. You will play a vital part in shaping organisational strategy, maintaining regulatory excellence and ensuring strong outcomes for those we support. Young Foundations is a specialist organisation dedicated to providing high quality residential care and specialist education for children, young people and adults with complex needs-including autism, learning disabilities, and mental health conditions. With services across England, Scotland, and Wales, we create supportive, therapeutic environments where every individual is valued and empowered to achieve positive outcomes. If you are passionate about making a meaningful difference in the lives of young people and want to be part of a team that prioritises compassion, excellence, and personal growth, we would love to hear from you. The Role Deputising for the Director of Operations as required Providing leadership and line management for Registered Managers and multidisciplinary teams Acting as Responsible / Nominated Individual for allocated services Supporting regulatory compliance with Ofsted, Care Inspectorate Wales, Care Quality Commission and Care Inspectorate Scotland Driving continuous improvement, quality assurance and safeguarding excellence Positively contributing to business growth by maintaining stable staff teams enabling more placements where appropriate. Contributing to performance improvement while ensuring services remain values driven and person centred. About You You will be a senior leader with: Proven experience within children's residential care and extensive experience in health and social care, with a strong background supporting individuals with learning disabilities and/or autism. A recognised leadership qualification (Level 5 or equivalent) and commitment to continuing professional development. Strong knowledge of safeguarding, regulation and statutory frameworks Proven experience of leading change, improving performance and developing services Excellent communication skills and skilled in relationship building at a variety of levels with key stakeholders Strong evidence based decision making skills in line with Young Foundations values and policies Experience in developing robust and stable staff teams Opportunity to influence and shape high quality services Values led organisation focused on positive outcomes Supportive senior leadership team Career development within a growing organisation Benefits of working with us A rewarding role where your work has real impact Internal progression opportunities Cycle to work scheme Retail savings through the Blue Light Card Scheme Enhanced annual leave Enhanced maternity, paternity and shared parental leave Wellbeing support - Employee assistance programme Free eye care vouchers Closing date: 22nd April 2026 Interview date: TBC Young Foundations is committed to equality, diversity and inclusion. We welcome applications from all genders and backgrounds and are committed to creating a supportive and inclusive workplace. Safeguarding Young Foundations is fully committed to safeguarding and promoting the welfare of children, young people and adults. The safety, protection and wellbeing of those in our care is our highest priority, and we expect all staff, volunteers and partners to share this unwavering commitment. We operate a robust safer recruitment process in line with statutory guidance across England, Scotland & Wales as applicable. All appointments are subject to thorough pre employment checks, including enhanced DBS/PVG checks with barred list checks, a minimum of 3 satisfactory and verifiable employment references, full employment history and verification of any qualifications or professional registrations. We are committed to creating a culture of vigilance, transparency and accountability where safeguarding is everyone's responsibility. Any concerns regarding the safety or welfare of vulnerable people in our care will be taken seriously and responded to in line with our safeguarding and child protection procedures.
Apr 22, 2026
Full time
Location: Hybrid - Central Office (Denbighshire, North Wales) residential services and home-based working Hours: Full Time, 40 hours, Permanent Salary: £85,000 - £90,000 Reports to: Director of Operations Young Foundations is seeking a strategic and values driven Assistant Director of Operations to support the leadership and performance of our residential services for children, young people and adults across England, Wales and Scotland. This is a senior operational leadership role, supporting the Director of Operations in delivering high quality, compliant and person centred services. You will play a vital part in shaping organisational strategy, maintaining regulatory excellence and ensuring strong outcomes for those we support. Young Foundations is a specialist organisation dedicated to providing high quality residential care and specialist education for children, young people and adults with complex needs-including autism, learning disabilities, and mental health conditions. With services across England, Scotland, and Wales, we create supportive, therapeutic environments where every individual is valued and empowered to achieve positive outcomes. If you are passionate about making a meaningful difference in the lives of young people and want to be part of a team that prioritises compassion, excellence, and personal growth, we would love to hear from you. The Role Deputising for the Director of Operations as required Providing leadership and line management for Registered Managers and multidisciplinary teams Acting as Responsible / Nominated Individual for allocated services Supporting regulatory compliance with Ofsted, Care Inspectorate Wales, Care Quality Commission and Care Inspectorate Scotland Driving continuous improvement, quality assurance and safeguarding excellence Positively contributing to business growth by maintaining stable staff teams enabling more placements where appropriate. Contributing to performance improvement while ensuring services remain values driven and person centred. About You You will be a senior leader with: Proven experience within children's residential care and extensive experience in health and social care, with a strong background supporting individuals with learning disabilities and/or autism. A recognised leadership qualification (Level 5 or equivalent) and commitment to continuing professional development. Strong knowledge of safeguarding, regulation and statutory frameworks Proven experience of leading change, improving performance and developing services Excellent communication skills and skilled in relationship building at a variety of levels with key stakeholders Strong evidence based decision making skills in line with Young Foundations values and policies Experience in developing robust and stable staff teams Opportunity to influence and shape high quality services Values led organisation focused on positive outcomes Supportive senior leadership team Career development within a growing organisation Benefits of working with us A rewarding role where your work has real impact Internal progression opportunities Cycle to work scheme Retail savings through the Blue Light Card Scheme Enhanced annual leave Enhanced maternity, paternity and shared parental leave Wellbeing support - Employee assistance programme Free eye care vouchers Closing date: 22nd April 2026 Interview date: TBC Young Foundations is committed to equality, diversity and inclusion. We welcome applications from all genders and backgrounds and are committed to creating a supportive and inclusive workplace. Safeguarding Young Foundations is fully committed to safeguarding and promoting the welfare of children, young people and adults. The safety, protection and wellbeing of those in our care is our highest priority, and we expect all staff, volunteers and partners to share this unwavering commitment. We operate a robust safer recruitment process in line with statutory guidance across England, Scotland & Wales as applicable. All appointments are subject to thorough pre employment checks, including enhanced DBS/PVG checks with barred list checks, a minimum of 3 satisfactory and verifiable employment references, full employment history and verification of any qualifications or professional registrations. We are committed to creating a culture of vigilance, transparency and accountability where safeguarding is everyone's responsibility. Any concerns regarding the safety or welfare of vulnerable people in our care will be taken seriously and responded to in line with our safeguarding and child protection procedures.
Caretech
Social Work Assistant
Caretech Northampton, Northamptonshire
Social Work Assistant Location: Oakleaf, Northampton Hours: 30 hour per week Salary: £14.06 per hour The Oakleaf Group is firmly established as one of the leading providers of rehabilitation services for men who have a brain injury or who suffer from other neurological conditions. We are seeking a compassionate and proactive Social Work Assistant to join our dedicated team. In this vital role, you will support our qualified social worker in delivering high- quality person centred care and support to individuals with brain injuries. The role involves working closely with residents, their families, external funders and professionals, and Oakleaf's multidisciplinary team to ensure effective communication, and smooth transitions in and out of the service. This is a rewarding opportunity for someone with a passion for care and desire to support individuals and fulfilling lives. Key Responsibilities: Allocated tasks given by the Social Worker. Support residents and families throughout the rehabilitation journey, ensuring their social needs and concerns are heard and addressed. Guiding them through the care pathways that are available upon discharge. Supporting residents or family members with advice or practical action in regards to benefits or housing applications. Supporting residents to access their finances e.g. visit to the bank or supporting them to call their bank or benefit provider. Essential Requirements: Full UK driving licence and access to a car for work purposes. Strong organisational and administrative skills, with the ability to prioritise and manage workload effectively. Proactive and self-motivated, with the ability to work independently as well as part of a team. Excellent communication and interpersonal skills, with the ability to engage confidently with residents, families, professionals, and external funders Rewards & Benefits: Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career Free DBS Check Free Employee Assistance Programme CareTech Foundation - Opportunity to apply for family and friend's grants Who we are! The CareTech Group; established in 1993, and is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 550 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010. The Caretech Group is a Sponsored Employer but our sponsorship programme is currently full. Please only apply if you have an existing right-to-work in the UK that doesn't require sponsorship and you are not currently under an existing sponsorship.
Oct 08, 2025
Full time
Social Work Assistant Location: Oakleaf, Northampton Hours: 30 hour per week Salary: £14.06 per hour The Oakleaf Group is firmly established as one of the leading providers of rehabilitation services for men who have a brain injury or who suffer from other neurological conditions. We are seeking a compassionate and proactive Social Work Assistant to join our dedicated team. In this vital role, you will support our qualified social worker in delivering high- quality person centred care and support to individuals with brain injuries. The role involves working closely with residents, their families, external funders and professionals, and Oakleaf's multidisciplinary team to ensure effective communication, and smooth transitions in and out of the service. This is a rewarding opportunity for someone with a passion for care and desire to support individuals and fulfilling lives. Key Responsibilities: Allocated tasks given by the Social Worker. Support residents and families throughout the rehabilitation journey, ensuring their social needs and concerns are heard and addressed. Guiding them through the care pathways that are available upon discharge. Supporting residents or family members with advice or practical action in regards to benefits or housing applications. Supporting residents to access their finances e.g. visit to the bank or supporting them to call their bank or benefit provider. Essential Requirements: Full UK driving licence and access to a car for work purposes. Strong organisational and administrative skills, with the ability to prioritise and manage workload effectively. Proactive and self-motivated, with the ability to work independently as well as part of a team. Excellent communication and interpersonal skills, with the ability to engage confidently with residents, families, professionals, and external funders Rewards & Benefits: Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career Free DBS Check Free Employee Assistance Programme CareTech Foundation - Opportunity to apply for family and friend's grants Who we are! The CareTech Group; established in 1993, and is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 550 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010. The Caretech Group is a Sponsored Employer but our sponsorship programme is currently full. Please only apply if you have an existing right-to-work in the UK that doesn't require sponsorship and you are not currently under an existing sponsorship.
Adult's Social Workers, Homes to Assess, Essex
Vitalis
Adult's Social Workers, Homes to Assess, Essex Pay rate - up to £299 per day Contract roles - Home to Assess Team, county wide Social Workers and Senior Social Workers (up to £39/40 per hour) Vitalis are recruiting for experienced Adult's Social Workers in EssexThis is to work in a Home to Assess Team.The Home to Assess Service carries out Care Act assessments for adults discharged from hospital, ensuring they receive the right support at home to maintain or regain independence. There are roles across the whole county - so these roles are ideal for anyone based in Essex, Hertfordshire, Suffolk, Cambridge, East and North London, etc.There is plenty of hybrid working available.Please get in touch for more information. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 08, 2025
Full time
Adult's Social Workers, Homes to Assess, Essex Pay rate - up to £299 per day Contract roles - Home to Assess Team, county wide Social Workers and Senior Social Workers (up to £39/40 per hour) Vitalis are recruiting for experienced Adult's Social Workers in EssexThis is to work in a Home to Assess Team.The Home to Assess Service carries out Care Act assessments for adults discharged from hospital, ensuring they receive the right support at home to maintain or regain independence. There are roles across the whole county - so these roles are ideal for anyone based in Essex, Hertfordshire, Suffolk, Cambridge, East and North London, etc.There is plenty of hybrid working available.Please get in touch for more information. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
AA Euro Group
Support Worker - Health and Social Care
AA Euro Group Kesh, County Fermanagh
AA Euro Healthcare have partnered with a leading organisation to hire qualified and experienced Support Workers (relief) in Kesh, Co Fermanagh Requirements: A Qualification in Social Care or a related discipline and/or A minimum of 2 years employment experience in a similar role (eg) Day Services; Domiciliary Care; Residential Care; Learning Disability; Autism Experience of supporting individuals who present with challenging behaviour Knowledge of adults/children with complex needs. Up to date training certificates is a plus (HSE land certificates Full clean B driving license Must be eligible to work in Northern Ireland NISCC registration desirable Key Responsibilities Assist with the child/adults activities and care as assigned by management and as indicated in the person s Integrated Care Plan Report changes noted in the child/adult s condition/behaviour to the Manager. Develop social interaction for children/adults individually and in a group setting. In line with GDPR, maintain and uphold the organisation s and Service Users confidentiality at all times. Undertake any other work which may arise within the scope of a Health Care Assistant in order to meet the requirements of the service. The above list is not exhaustive; additional areas of responsibility maybe added over time and flexibility to cover for other staff roles is required from time to time. All perspective candidates will be required to undergo Enhance access NI check and provide two written references INDHC For a direct application , please click APPLY NOW Applicants are requested to disclose if there is any reason why they cannot work in regulated healthcare setting and please note having a criminal record will not necessarily be a bar to obtaining a position with AA Euro Recruitment (UK) Ltd. For more information please request a copy of our policy in relation to Recruitment of Ex- Offenders. AA Euro Healthcare follows the Access NI Code of Practice, Details of which can be found at (url removed)>
Oct 06, 2025
Seasonal
AA Euro Healthcare have partnered with a leading organisation to hire qualified and experienced Support Workers (relief) in Kesh, Co Fermanagh Requirements: A Qualification in Social Care or a related discipline and/or A minimum of 2 years employment experience in a similar role (eg) Day Services; Domiciliary Care; Residential Care; Learning Disability; Autism Experience of supporting individuals who present with challenging behaviour Knowledge of adults/children with complex needs. Up to date training certificates is a plus (HSE land certificates Full clean B driving license Must be eligible to work in Northern Ireland NISCC registration desirable Key Responsibilities Assist with the child/adults activities and care as assigned by management and as indicated in the person s Integrated Care Plan Report changes noted in the child/adult s condition/behaviour to the Manager. Develop social interaction for children/adults individually and in a group setting. In line with GDPR, maintain and uphold the organisation s and Service Users confidentiality at all times. Undertake any other work which may arise within the scope of a Health Care Assistant in order to meet the requirements of the service. The above list is not exhaustive; additional areas of responsibility maybe added over time and flexibility to cover for other staff roles is required from time to time. All perspective candidates will be required to undergo Enhance access NI check and provide two written references INDHC For a direct application , please click APPLY NOW Applicants are requested to disclose if there is any reason why they cannot work in regulated healthcare setting and please note having a criminal record will not necessarily be a bar to obtaining a position with AA Euro Recruitment (UK) Ltd. For more information please request a copy of our policy in relation to Recruitment of Ex- Offenders. AA Euro Healthcare follows the Access NI Code of Practice, Details of which can be found at (url removed)>
Registered Manager
CITY & COUNTY HEALTHCARE GROUP LTD Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Registered Manager
CITY & COUNTY HEALTHCARE GROUP LTD Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details

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