Store Manager

Age UK is recruiting a Shop Manager for the Combs Ford store (IP14, Stowmarket). The Shop Manager will oversee day to day operations, lead a team of staff and volunteers, and ensure a high quality customer and donor experience.

• Manage the store's day to day running and team.
• Provide effective leadership, training and development for staff and volunteers.
• Maximise sales and profits while maintaining excellent shop experience for customers and donors.
• Maintain and develop retail processes and merchandising.

• Experience in a performance driven, retail/customer centric environment.
• Experience of managing people.
• Ability to lift and carry bags of stock up to 10 kg.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Ability to delegate, coach and listen.
• Effective time management under conflicting priorities.
• Motivation and self motivation of others.
• Open and adaptable approach to change, supporting others through it.
• Experience of communicating with a diverse workforce and customers.
• Ability to establish and maintain successful retail processes and merchandising.
• IT and numeracy literacy.

Annual salary band: £26,110.50 - £32,487 per annum.

Work hours: 37.5 hours per week across a 7 day working week, including Saturdays and Sundays on a rota basis.

• Competitive salary, 25 days annual leave (pro rata for part time), bank holidays and annual leave purchase scheme.
• Wellbeing days - 2 paid days per year (pro rata for part time).
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP.
• Car benefit scheme, Cycle to Work scheme.
• Home & Tech - purchase up to £1,000, interest free over 12 months.
• Blue Light Card scheme.
• You Did It Awards - recognition awards £100 250.

Age UK is an Equal Opportunities employer and encourages applications from all suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates meeting the minimum criteria under the Disability Confident Scheme.

Reasonable adjustments are provided at any recruitment stage. Requests are considered case by case and remain confidential.