Service Advisor

Our client, a well-established franchised car dealership in Crawley, West Sussex, is actively seeking a professional and experienced Service Advisor to join their dynamic team. This Service Advisor position offers an excellent opportunity to develop your automotive career within a reputable dealership, providing outstanding customer service and maximising earning potential.

Benefits:

• Competitive basic salary between 28,000 and 32,000, commensurate with experience
• Uncapped bonus structure with the potential to earn over 40,000 OTE annually
• Monday to Friday working hours, with no weekends required
• Continuous training and career development opportunities within a recognised dealership
• Supportive team environment dedicated to delivering exceptional customer service
• Opportunity to represent a reputable brand in West Sussex

Duties:

• Provide outstanding customer service that consistently exceeds client expectations
• Accurately interpret customer concerns and liaise effectively with workshop technicians
• Manage customer appointments, scheduling, and workshop lane efficiently as a Service Advisor
• Provide precise estimates for repairs, diagnostics, and service costs
• Handle customer inquiries, complaints, and follow-up in a professional manner
• Track vehicles through the workshop, ensuring timely updates for customers
• Upsell additional services and parts to enhance customer satisfaction and dealership profitability

Requirements:

• Proven UK automotive experience as a Service Advisor
• Excellent communication and organisational skills
• Ability to deliver VIP service standards within a fast-paced environment
• Strong team player with a professional approach and high attention to detail
• Full UK driving licence
• Flexibility to travel to Crawley for long-term employment if currently based elsewhere

If you are a motivated Service Advisor seeking a position within a well-regarded dealership that offers excellent earning potential and career growth, we encourage you to apply.

Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.