Administrative Lead - Wild Dead Bird Programme Full time - Office or Hybrid - Leeds E&J (Eville & Jones) is a major provider of Official Controls to the Food Standards Agency. We also deliver a growing portfolio of services across both the public and private sectors, including Export Certification, portal inspection, training, and consultancy. We are seeking to recruit an Administrative Lead to play a pivotal role in the delivery of E&J's Wild Dead Bird Programme, providing senior level administrative oversight and coordination on behalf of the Animal & Plant Health Agency (APHA). The programme is a critical component of the UK's Avian Influenza surveillance and detection system. The Role This is a senior administrative position responsible for leading the end to end coordination of reporting, collection, and data management activities within the programme. The role combines hands on administration with oversight, quality assurance, and operational support, ensuring that all activity is completed accurately, within strict contractual timeframes, and in full compliance with protocol. Working closely with Operations Managers, and Resource Coordinators, the Administrative Lead will act as a central point of expertise and accountability, supporting data integrity, operational efficiency, and continuous improvement across the programme, and reporting back on key monthly KPI's. Key Duties & Responsibilities Lead and oversee the receipt, review, and accurate logging of incoming reports across multiple data sources and systems. Assess reports for completeness, relevance, and viability, making informed decisions on valid case allocation to the national collection network. Maintain comprehensive, up to date tracking records, monitoring allocations, outcomes, timeliness, and exceptions. Provide quality assurance of data throughout the process, identifying discrepancies, trends, or anomalies and taking corrective action. Ensure full compliance with data protection legislation, confidentiality requirements, and organisational policies. Act as a senior point of contact for internal teams, providing guidance, resolving issues, and supporting effective decision making. Record laboratory results, complete data searches, and produce accurate reporting as required. Manage and respond to complex live and historic enquiries with professionalism and authority. Handle high volume communications efficiently, prioritising workload in a fast paced environment. Liaise with members of the public, laboratories, collectors, and external stakeholders to obtain information and provide clear updates. Skills and Experience Required Significant experience in a senior administrative, coordination, or operations support role. Proven ability to manage and assure high volumes of data with exceptional accuracy and attention to detail. Strong experience validating, cross checking, and controlling information from multiple sources. Advanced user of Microsoft Excel and Word, with confidence handling complex spreadsheets. Excellent organisational, time management, and prioritisation skills. Confident and effective communicator, able to engage with internal stakeholders, external partners, and the public. Ability to work autonomously, make sound decisions, and remain resilient under pressure. Proactive and analytical mindset, with a commitment to continuous improvement and high standards. Strong team player who takes ownership and sees tasks through to completion. Comfortable working to strict deadlines and following structured processes and governance frameworks. The role is not eligible for visa sponsorship. Candidates must have full right to work in the UK. Salary and Benefits Salary - £30,000pa 23 days holiday (increasing each year to a maximum of 25 days) plus 8 bank holidays Company pension scheme Reward and Recognition Scheme Salary sacrifice car scheme Perkbox scheme - a variety of discounts and benefits Free car parking Employee Assistance Programme/Financial wellbeing service Death in service/accident cover This is a full time role working 40 hours per week - Monday to Friday. The role can be fully office based or hybrid - our Head Office location is in Leeds (Thorpe Park, LS15). There will be a requirement to cover some weekend/Bank Holiday days too (approximately 11 days a year). Closing date 24 April 2026
Apr 27, 2026
Full time
Administrative Lead - Wild Dead Bird Programme Full time - Office or Hybrid - Leeds E&J (Eville & Jones) is a major provider of Official Controls to the Food Standards Agency. We also deliver a growing portfolio of services across both the public and private sectors, including Export Certification, portal inspection, training, and consultancy. We are seeking to recruit an Administrative Lead to play a pivotal role in the delivery of E&J's Wild Dead Bird Programme, providing senior level administrative oversight and coordination on behalf of the Animal & Plant Health Agency (APHA). The programme is a critical component of the UK's Avian Influenza surveillance and detection system. The Role This is a senior administrative position responsible for leading the end to end coordination of reporting, collection, and data management activities within the programme. The role combines hands on administration with oversight, quality assurance, and operational support, ensuring that all activity is completed accurately, within strict contractual timeframes, and in full compliance with protocol. Working closely with Operations Managers, and Resource Coordinators, the Administrative Lead will act as a central point of expertise and accountability, supporting data integrity, operational efficiency, and continuous improvement across the programme, and reporting back on key monthly KPI's. Key Duties & Responsibilities Lead and oversee the receipt, review, and accurate logging of incoming reports across multiple data sources and systems. Assess reports for completeness, relevance, and viability, making informed decisions on valid case allocation to the national collection network. Maintain comprehensive, up to date tracking records, monitoring allocations, outcomes, timeliness, and exceptions. Provide quality assurance of data throughout the process, identifying discrepancies, trends, or anomalies and taking corrective action. Ensure full compliance with data protection legislation, confidentiality requirements, and organisational policies. Act as a senior point of contact for internal teams, providing guidance, resolving issues, and supporting effective decision making. Record laboratory results, complete data searches, and produce accurate reporting as required. Manage and respond to complex live and historic enquiries with professionalism and authority. Handle high volume communications efficiently, prioritising workload in a fast paced environment. Liaise with members of the public, laboratories, collectors, and external stakeholders to obtain information and provide clear updates. Skills and Experience Required Significant experience in a senior administrative, coordination, or operations support role. Proven ability to manage and assure high volumes of data with exceptional accuracy and attention to detail. Strong experience validating, cross checking, and controlling information from multiple sources. Advanced user of Microsoft Excel and Word, with confidence handling complex spreadsheets. Excellent organisational, time management, and prioritisation skills. Confident and effective communicator, able to engage with internal stakeholders, external partners, and the public. Ability to work autonomously, make sound decisions, and remain resilient under pressure. Proactive and analytical mindset, with a commitment to continuous improvement and high standards. Strong team player who takes ownership and sees tasks through to completion. Comfortable working to strict deadlines and following structured processes and governance frameworks. The role is not eligible for visa sponsorship. Candidates must have full right to work in the UK. Salary and Benefits Salary - £30,000pa 23 days holiday (increasing each year to a maximum of 25 days) plus 8 bank holidays Company pension scheme Reward and Recognition Scheme Salary sacrifice car scheme Perkbox scheme - a variety of discounts and benefits Free car parking Employee Assistance Programme/Financial wellbeing service Death in service/accident cover This is a full time role working 40 hours per week - Monday to Friday. The role can be fully office based or hybrid - our Head Office location is in Leeds (Thorpe Park, LS15). There will be a requirement to cover some weekend/Bank Holiday days too (approximately 11 days a year). Closing date 24 April 2026
Operations Manager - Complex Supported Living at Komplex Community Location: Staffordshire and Wolverhampton Salary: To be discussed on interview Job Type: Full-time, Permanent Reports to: Operations Director Immediate Start Date What We're Looking For We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you. Key Responsibilities Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team. Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care. Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans. Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance. Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment. Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery. Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services. Continuous Improvement: Drive improvements in care quality through change implementation and innovation. What You'll Bring A minimum of 1 years' experience in an operational role. Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis. Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team. A collaborative mindset with a desire to work as part of a team committed to achieving shared success. Strong leadership skills focused on staff development, motivation, and excellence. A passion for delivering high-quality care and improving outcomes for individuals. Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment. A full UK driving licence. Why Join Us? Competitive Salary: Reflecting your skills and experience Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers Career Development: Ongoing opportunities for professional growth and training Pension Scheme: Enrolment into a workplace pension Growth Incentives: Be rewarded for contributing to the success of a growing organisation Supportive Culture: Join a collaborative team committed to making a difference How to Apply If you're ready to make a positive impact on the lives of the people we support, we'd love to hear from you!
Apr 27, 2026
Full time
Operations Manager - Complex Supported Living at Komplex Community Location: Staffordshire and Wolverhampton Salary: To be discussed on interview Job Type: Full-time, Permanent Reports to: Operations Director Immediate Start Date What We're Looking For We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you. Key Responsibilities Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team. Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care. Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans. Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance. Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment. Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery. Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services. Continuous Improvement: Drive improvements in care quality through change implementation and innovation. What You'll Bring A minimum of 1 years' experience in an operational role. Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis. Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team. A collaborative mindset with a desire to work as part of a team committed to achieving shared success. Strong leadership skills focused on staff development, motivation, and excellence. A passion for delivering high-quality care and improving outcomes for individuals. Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment. A full UK driving licence. Why Join Us? Competitive Salary: Reflecting your skills and experience Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers Career Development: Ongoing opportunities for professional growth and training Pension Scheme: Enrolment into a workplace pension Growth Incentives: Be rewarded for contributing to the success of a growing organisation Supportive Culture: Join a collaborative team committed to making a difference How to Apply If you're ready to make a positive impact on the lives of the people we support, we'd love to hear from you!
Role Summary The Head of Coach Development is responsible for leading, implementing, and continuously improving Badminton England's Coaching Strategy. The role plays a critical part in ensuring that badminton in England is supported by an inclusive, high quality, and expanding coaching workforce-from grassroots through to the performance environment. Key Responsibilities Lead and deliver Badminton England's Coaching Strategy, ensuring alignment with A Sport for Everyone. Oversee the national coaching pathway, ensuring clear progression routes and consistent, high-quality development opportunities for coaches at all levels. Drive the growth of the coaching workforce, growing overall capacity and increasing the number of full-time coaches across the badminton ecosystem. Ensure the quality, rigour, and relevance of coach education, including qualifications, CPD, and mentoring, in-line with national standards (e.g., CIMSPA, UK Coaching). Provide leadership to the Coaching Development Manager and Coaching Coordinator, ensuring effective planning, delivery, and evaluation of coaching programmes. Embed world-class coaching standards, supporting the recruitment, training, and continuous improvement of volunteer and professional coaches across both community and performance pathways. Collaborate across the organisation, ensuring coaching is integrated with talent, performance, clubs, competitions, and workforce initiatives. Build strong partnerships with external bodies (NGBs, Sport England, education providers, CIMSPA, UK Coaching) to enhance development opportunities and national alignment. Use data and insight to inform decision-making, track workforce needs, and report progress against strategic objectives. Oversee quality assurance and compliance, ensuring that all coaching delivery meets relevant national standards, and organisational policies. Other Responsibilities Undertake other duties as reasonably required, consistent with the purpose of the post. Successful Candidate Proven leadership experience in coach development within a national governing body, sport system, or comparable environment. Strong understanding of coaching workforce pathways, coach education, and coach accreditation models. Strong understanding of the business of coaching including volunteer, employed and self-employed models implemented within sports. Experience of being a coach and the ability to empathise with the workforce and the challenges they face. Demonstrated ability to implement strategy and deliver system-wide change. Experience managing teams and developing staff to achieve high performance. Deep knowledge of national standards for coaching (e.g., CIMSPA Professional Standards, UK Coaching frameworks). Evidence of enhancing coach quality and increasing coaching capacity in a sport or physical activity setting. Strong relationship-building skills with internal teams and external partners. Ability to design, evaluate, and improve workforce development programmes. Excellent communication skills, with the ability to engage and influence stakeholders at all levels. Comfortable using data, insight, and evaluation to drive improvement. Strong understanding of welfare, safeguarding and governance requirements related to coaching. Strong badminton technical knowledge and/or the proven ability to work with technical experts from within a sport to ensure appropriate information is incorporated across a coach development programme. Commitment to diversity, inclusion, and ensuring coaching is accessible to everyone. Diversity & Inclusion We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK's most inclusive National Governing Body - for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy. Job Details Job Title: Head of Coach Development Responsible to: Sport Director Responsible for: Coaching Development Manager, and Coaching Coordinator. Office Location: National Badminton Centre, Milton Keynes (Hybrid working with minimum 2 days in the office to include Thursdays) Term: Permanent Hours: Full-time (35.58h) Salary: £48,000 - £53,000
Apr 27, 2026
Full time
Role Summary The Head of Coach Development is responsible for leading, implementing, and continuously improving Badminton England's Coaching Strategy. The role plays a critical part in ensuring that badminton in England is supported by an inclusive, high quality, and expanding coaching workforce-from grassroots through to the performance environment. Key Responsibilities Lead and deliver Badminton England's Coaching Strategy, ensuring alignment with A Sport for Everyone. Oversee the national coaching pathway, ensuring clear progression routes and consistent, high-quality development opportunities for coaches at all levels. Drive the growth of the coaching workforce, growing overall capacity and increasing the number of full-time coaches across the badminton ecosystem. Ensure the quality, rigour, and relevance of coach education, including qualifications, CPD, and mentoring, in-line with national standards (e.g., CIMSPA, UK Coaching). Provide leadership to the Coaching Development Manager and Coaching Coordinator, ensuring effective planning, delivery, and evaluation of coaching programmes. Embed world-class coaching standards, supporting the recruitment, training, and continuous improvement of volunteer and professional coaches across both community and performance pathways. Collaborate across the organisation, ensuring coaching is integrated with talent, performance, clubs, competitions, and workforce initiatives. Build strong partnerships with external bodies (NGBs, Sport England, education providers, CIMSPA, UK Coaching) to enhance development opportunities and national alignment. Use data and insight to inform decision-making, track workforce needs, and report progress against strategic objectives. Oversee quality assurance and compliance, ensuring that all coaching delivery meets relevant national standards, and organisational policies. Other Responsibilities Undertake other duties as reasonably required, consistent with the purpose of the post. Successful Candidate Proven leadership experience in coach development within a national governing body, sport system, or comparable environment. Strong understanding of coaching workforce pathways, coach education, and coach accreditation models. Strong understanding of the business of coaching including volunteer, employed and self-employed models implemented within sports. Experience of being a coach and the ability to empathise with the workforce and the challenges they face. Demonstrated ability to implement strategy and deliver system-wide change. Experience managing teams and developing staff to achieve high performance. Deep knowledge of national standards for coaching (e.g., CIMSPA Professional Standards, UK Coaching frameworks). Evidence of enhancing coach quality and increasing coaching capacity in a sport or physical activity setting. Strong relationship-building skills with internal teams and external partners. Ability to design, evaluate, and improve workforce development programmes. Excellent communication skills, with the ability to engage and influence stakeholders at all levels. Comfortable using data, insight, and evaluation to drive improvement. Strong understanding of welfare, safeguarding and governance requirements related to coaching. Strong badminton technical knowledge and/or the proven ability to work with technical experts from within a sport to ensure appropriate information is incorporated across a coach development programme. Commitment to diversity, inclusion, and ensuring coaching is accessible to everyone. Diversity & Inclusion We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK's most inclusive National Governing Body - for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy. Job Details Job Title: Head of Coach Development Responsible to: Sport Director Responsible for: Coaching Development Manager, and Coaching Coordinator. Office Location: National Badminton Centre, Milton Keynes (Hybrid working with minimum 2 days in the office to include Thursdays) Term: Permanent Hours: Full-time (35.58h) Salary: £48,000 - £53,000
Gordon Yates Recruiting & Training Ltd
Liverpool, Merseyside
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £ an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Apr 27, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £ an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Sustainability Coordinator Location: Nr Gainsborough (on site) Salary: £45k & £6k car allowance Benjamin Edwards are currently recruiting for a Sustainability Coordinator for an exciting business in Gainsborough. The ideal person will be a data driven sustainability professional responsible for ensuring full organisational compliance with ISCC and RHI accreditation requirements, as well as relevant ISO standards (e.g., ISO 9001, 14001, 50001). As Sustainability Coordinator, you will manage internal and external audits, implement corrective actions, and maintain up-to-date documentation and processes to uphold sustainability, quality, and regulatory compliance. The role of Sustainability Coordinator Collect sustainability documentation (mass balance, GHG) Perform GHG emissions calculation (feedstock to output) Maintain traceability & mass balance system Undertake planned internal audit prior to ISCC audit Undertake risk assessment & site compliance (safety, environmental controls) Staff training for ISCC requirements Prepare audit package for external auditor Host and support annual ISCC external audit Implement a corrective action plan after ISCC external audits Manage the submission of documents to ISCC Ensuring fuel sustainability compliance Submitting periodic sustainability reports to key stakeholders for submission to OFGEM Maintaining fuel records and supplier documentation Verifying GHG emission savings Ensuring ongoing eligibility requirements are met Collect feedstock data & sustainability evidence Maintain Fuel Measurement & Sampling (FMSQ) records Prepare Annual Sustainability Report Manage annual sustainability audit ISAR Maintain calibration certificates & metering compliance Internal verification & data quality checks (Int Audit) Policy/Regulation updates tracking & implementation Deliver inhouse RHI training to new starter and refresher for key stakeholders Manage and maintain meter reading data for production, injection, CV Maintain/verify meter calibration records Compile feedstock & sustainability evidence (wastes, crops, chain-of-custody) Perform mass-balance & GHG intensity calc (as applicable/label fields) Internal data QA & sign-off checklist Maintain evidence pack & audit trail (data, contracts, statements) Maintain business continuity & timeline (expiry, rollover, customer deadlines) Oversee collection, validation, and analysis of sustainability and energy data across multiple Food Waste AD sites Prepare accurate and timely sustainability reports for regulators, auditors, and internal management Support preparation of Environmental, Social, and Governance (ESG) metrics and carbon footprint calculations Implement systems and controls to ensure data integrity and traceability for audits Act as the company s primary contact for sustainability, ISCC, and RHI audits Lead pre-audit preparation, site visits, evidence gathering, and post-audit corrective action tracking Ensure feedstock suppliers meet sustainability and traceability standards, conducting supplier audits as required Maintain awareness of all relevant sustainability legislation, certification updates, and Ofgem/ISCC guidance Identify and implement process improvements to enhance compliance efficiency and sustainability performance Work collaboratively with Operations, Commercial, and Compliance teams to align sustainability goals with business objectives Support training and awareness sessions on sustainability, certification, and renewable energy compliance The ideal candidate for the role of Sustainability Coordinator Degree (or equivalent) in Environmental Science, Sustainability, Renewable Energy, or related discipline ISCC training or auditor experience desirable Knowledge of UK Environmental Permitting, Waste Framework Directive, and Bioenergy regulations advantageous Familiarity with ISO 14001, ISO 9001, and related management systems preferred Proven experience in a sustainability, compliance, or certification role within the anaerobic digestion, biogas, renewable energy, or waste management sectors Strong understanding of ISCC certification, RED II sustainability criteria, and RHI (or post-RHI schemes) Experience preparing for and managing third-party audits (e.g., ISCC, Ofgem) Strong understanding of carbon accounting, GHG emissions calculations, renewable energy compliance frameworks, sustainability frameworks, GHG calculations, and supply chain traceability To Apply If you feel you are a suitable candidate and would like to work for Benjamin Edwards, please do not hesitate to apply.
Apr 27, 2026
Full time
Sustainability Coordinator Location: Nr Gainsborough (on site) Salary: £45k & £6k car allowance Benjamin Edwards are currently recruiting for a Sustainability Coordinator for an exciting business in Gainsborough. The ideal person will be a data driven sustainability professional responsible for ensuring full organisational compliance with ISCC and RHI accreditation requirements, as well as relevant ISO standards (e.g., ISO 9001, 14001, 50001). As Sustainability Coordinator, you will manage internal and external audits, implement corrective actions, and maintain up-to-date documentation and processes to uphold sustainability, quality, and regulatory compliance. The role of Sustainability Coordinator Collect sustainability documentation (mass balance, GHG) Perform GHG emissions calculation (feedstock to output) Maintain traceability & mass balance system Undertake planned internal audit prior to ISCC audit Undertake risk assessment & site compliance (safety, environmental controls) Staff training for ISCC requirements Prepare audit package for external auditor Host and support annual ISCC external audit Implement a corrective action plan after ISCC external audits Manage the submission of documents to ISCC Ensuring fuel sustainability compliance Submitting periodic sustainability reports to key stakeholders for submission to OFGEM Maintaining fuel records and supplier documentation Verifying GHG emission savings Ensuring ongoing eligibility requirements are met Collect feedstock data & sustainability evidence Maintain Fuel Measurement & Sampling (FMSQ) records Prepare Annual Sustainability Report Manage annual sustainability audit ISAR Maintain calibration certificates & metering compliance Internal verification & data quality checks (Int Audit) Policy/Regulation updates tracking & implementation Deliver inhouse RHI training to new starter and refresher for key stakeholders Manage and maintain meter reading data for production, injection, CV Maintain/verify meter calibration records Compile feedstock & sustainability evidence (wastes, crops, chain-of-custody) Perform mass-balance & GHG intensity calc (as applicable/label fields) Internal data QA & sign-off checklist Maintain evidence pack & audit trail (data, contracts, statements) Maintain business continuity & timeline (expiry, rollover, customer deadlines) Oversee collection, validation, and analysis of sustainability and energy data across multiple Food Waste AD sites Prepare accurate and timely sustainability reports for regulators, auditors, and internal management Support preparation of Environmental, Social, and Governance (ESG) metrics and carbon footprint calculations Implement systems and controls to ensure data integrity and traceability for audits Act as the company s primary contact for sustainability, ISCC, and RHI audits Lead pre-audit preparation, site visits, evidence gathering, and post-audit corrective action tracking Ensure feedstock suppliers meet sustainability and traceability standards, conducting supplier audits as required Maintain awareness of all relevant sustainability legislation, certification updates, and Ofgem/ISCC guidance Identify and implement process improvements to enhance compliance efficiency and sustainability performance Work collaboratively with Operations, Commercial, and Compliance teams to align sustainability goals with business objectives Support training and awareness sessions on sustainability, certification, and renewable energy compliance The ideal candidate for the role of Sustainability Coordinator Degree (or equivalent) in Environmental Science, Sustainability, Renewable Energy, or related discipline ISCC training or auditor experience desirable Knowledge of UK Environmental Permitting, Waste Framework Directive, and Bioenergy regulations advantageous Familiarity with ISO 14001, ISO 9001, and related management systems preferred Proven experience in a sustainability, compliance, or certification role within the anaerobic digestion, biogas, renewable energy, or waste management sectors Strong understanding of ISCC certification, RED II sustainability criteria, and RHI (or post-RHI schemes) Experience preparing for and managing third-party audits (e.g., ISCC, Ofgem) Strong understanding of carbon accounting, GHG emissions calculations, renewable energy compliance frameworks, sustainability frameworks, GHG calculations, and supply chain traceability To Apply If you feel you are a suitable candidate and would like to work for Benjamin Edwards, please do not hesitate to apply.
Talent Acquisition Coordinator (7 month FTC) page is loaded Talent Acquisition Coordinator (7 month FTC)locations: Belfasttime type: Full timeposted on: Posted Yesterdayjob requisition id: R5216The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview Talent Acquisition plays a critical role in enabling TP ICAP to attract, engage, and hire high calibre talent aligned to our strategic priorities and long term growth ambitions. Our recruitment approach is focused on building diverse, high performing teams that bring fresh thinking, commercial insight, and the drive to create value for our clients.The Talent Acquisition Coordinator is a pivotal role within the hiring lifecycle, acting as a trusted liaison between the business, candidates, and the wider HR function. This position provides a strong development opportunity for someone looking to build a career in Talent Acquisition, offering broad exposure across end to end recruitment activity while developing commercial awareness, stakeholder management, and analytical skills.The role works closely with the Head of Talent Acquisition (Global and EMEA), alongside TA Partners, HR Operations, Hiring Managers, and HR Business Partners in region. It is well suited to an organised, detail oriented individual who thrives in a fast paced, high volume environment and enjoys supporting complex hiring processes. Please note this is a Fixed Term Contract role until 31 December 2026. Key Responsibilities Provide day to day recruitment coordination support to the EMEA Head of Talent Acquisition and Talent Acquisition Partners across the region. Manage interview logistics end to end, including diary management, booking interviews and meeting rooms, coordinating with candidates and interviewers, and handling last minute changes. Advertise and post vacancies across internal and external job boards and recruitment platforms. Coordinate CV distribution to Hiring Managers and track feedback, interview outcomes, and offer decisions to support timely progression. Support offer management activities, including tracking contractual documentation, obtaining approvals and signatures, and responding to candidate queries. Monitor and track purchase orders (POs) and liaise with external recruitment suppliers to ensure accurate invoicing and timely payments. Support recruitment programmes and initiatives, such as internships, apprenticeships, and early careers hiring. Maintain accurate recruitment data, files, and reporting in line with internal governance and confidentiality standards. Provide general administrative and ad hoc support to the Talent Acquisition team as required. Experience / Competencies Essential Proven administrative and organisational skills, with the ability to manage multiple tasks and priorities simultaneously. Familiarity with applicant tracking systems (ATS) preferably Workday. Demonstrated attention to detail and the ability to remain effective in a fast moving, deadline driven environment. Excellent written and verbal communication skills, with confidence engaging professionally with a range of stakeholders. Demonstrated ability to deliver a high standard of service and support to internal clients and candidates. High level of discretion with the ability to handle confidential and sensitive information appropriately. Proven IT literacy, including proficiency in Microsoft Office (Outlook, Word, Excel). A proactive, adaptable mindset with the flexibility to respond to changing requirements and last minute scheduling changes. Clear interest in building a career within Talent Acquisition.Desired Previous experience in a recruitment coordination, HR administration, or shared services role. Exposure to working in a corporate, professional services, or financial services environment. Experience supporting high volume or multi stakeholder recruitment processes. Strong planning, follow up, and tracking skills, with the ability to identify process improvements. Demonstrated agility and resilience when managing competing priorities across multiple time zones. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
Apr 26, 2026
Full time
Talent Acquisition Coordinator (7 month FTC) page is loaded Talent Acquisition Coordinator (7 month FTC)locations: Belfasttime type: Full timeposted on: Posted Yesterdayjob requisition id: R5216The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview Talent Acquisition plays a critical role in enabling TP ICAP to attract, engage, and hire high calibre talent aligned to our strategic priorities and long term growth ambitions. Our recruitment approach is focused on building diverse, high performing teams that bring fresh thinking, commercial insight, and the drive to create value for our clients.The Talent Acquisition Coordinator is a pivotal role within the hiring lifecycle, acting as a trusted liaison between the business, candidates, and the wider HR function. This position provides a strong development opportunity for someone looking to build a career in Talent Acquisition, offering broad exposure across end to end recruitment activity while developing commercial awareness, stakeholder management, and analytical skills.The role works closely with the Head of Talent Acquisition (Global and EMEA), alongside TA Partners, HR Operations, Hiring Managers, and HR Business Partners in region. It is well suited to an organised, detail oriented individual who thrives in a fast paced, high volume environment and enjoys supporting complex hiring processes. Please note this is a Fixed Term Contract role until 31 December 2026. Key Responsibilities Provide day to day recruitment coordination support to the EMEA Head of Talent Acquisition and Talent Acquisition Partners across the region. Manage interview logistics end to end, including diary management, booking interviews and meeting rooms, coordinating with candidates and interviewers, and handling last minute changes. Advertise and post vacancies across internal and external job boards and recruitment platforms. Coordinate CV distribution to Hiring Managers and track feedback, interview outcomes, and offer decisions to support timely progression. Support offer management activities, including tracking contractual documentation, obtaining approvals and signatures, and responding to candidate queries. Monitor and track purchase orders (POs) and liaise with external recruitment suppliers to ensure accurate invoicing and timely payments. Support recruitment programmes and initiatives, such as internships, apprenticeships, and early careers hiring. Maintain accurate recruitment data, files, and reporting in line with internal governance and confidentiality standards. Provide general administrative and ad hoc support to the Talent Acquisition team as required. Experience / Competencies Essential Proven administrative and organisational skills, with the ability to manage multiple tasks and priorities simultaneously. Familiarity with applicant tracking systems (ATS) preferably Workday. Demonstrated attention to detail and the ability to remain effective in a fast moving, deadline driven environment. Excellent written and verbal communication skills, with confidence engaging professionally with a range of stakeholders. Demonstrated ability to deliver a high standard of service and support to internal clients and candidates. High level of discretion with the ability to handle confidential and sensitive information appropriately. Proven IT literacy, including proficiency in Microsoft Office (Outlook, Word, Excel). A proactive, adaptable mindset with the flexibility to respond to changing requirements and last minute scheduling changes. Clear interest in building a career within Talent Acquisition.Desired Previous experience in a recruitment coordination, HR administration, or shared services role. Exposure to working in a corporate, professional services, or financial services environment. Experience supporting high volume or multi stakeholder recruitment processes. Strong planning, follow up, and tracking skills, with the ability to identify process improvements. Demonstrated agility and resilience when managing competing priorities across multiple time zones. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
Cyber Security Architect / Assurance Location(s): Remote, Bristol and Newbury Type: Flexible, driven by work requirements IR Status: TBC Rate: £600 - £800 Clearance: Must have active MOD DV Length: 3-6 months Sanderson G&D are seeking an MOD DV Cleared Security Architect for an existing programme of work in the defence sector. Role/Requirements Assuring secure system architectures aligned to NCSC principles, JSP 440, JSP 604, and MOD security patterns. Inputting into High-Level Designs (HLDs) and Low-Level Designs (LLDs) with explicit security controls. Conducting threat modelling (STRIDE, attack trees, kill chain analysis). Identifying and documenting security requirements for systems, networks, and cloud services. Ensuring designs meet classification requirements Security Controls & Patterns Advising and assuring secure configuration baselines Designing identity, access, and privilege models (RBAC, Zero Trust, MFA, PAM). Ensuring encryption, key management, and data-handling controls meet MOD standards. Design Governance Presenting designs Ensuring all designs are traceable to MOD security policies and risk appetite. Assurance Activities (Compliance, Risk, Accreditation) Risk & Compliance Conduct risk assessments using MOD-approved methodologies (e.g., NIST, ISO 27005). Produce and maintain Security Risk Assessments (SRAs) and Risk Treatment Plans (RTPs). Identify non-compliances and propose compensating controls. Accreditation & Governance Support or lead the RMADS (Risk Management and Accreditation Document Set). Work with the Accreditor, DAIS, or Security Assurance Coordinator (SAC). Prepare evidence for Security Assurance Cases and IA artefacts. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 25, 2026
Contractor
Cyber Security Architect / Assurance Location(s): Remote, Bristol and Newbury Type: Flexible, driven by work requirements IR Status: TBC Rate: £600 - £800 Clearance: Must have active MOD DV Length: 3-6 months Sanderson G&D are seeking an MOD DV Cleared Security Architect for an existing programme of work in the defence sector. Role/Requirements Assuring secure system architectures aligned to NCSC principles, JSP 440, JSP 604, and MOD security patterns. Inputting into High-Level Designs (HLDs) and Low-Level Designs (LLDs) with explicit security controls. Conducting threat modelling (STRIDE, attack trees, kill chain analysis). Identifying and documenting security requirements for systems, networks, and cloud services. Ensuring designs meet classification requirements Security Controls & Patterns Advising and assuring secure configuration baselines Designing identity, access, and privilege models (RBAC, Zero Trust, MFA, PAM). Ensuring encryption, key management, and data-handling controls meet MOD standards. Design Governance Presenting designs Ensuring all designs are traceable to MOD security policies and risk appetite. Assurance Activities (Compliance, Risk, Accreditation) Risk & Compliance Conduct risk assessments using MOD-approved methodologies (e.g., NIST, ISO 27005). Produce and maintain Security Risk Assessments (SRAs) and Risk Treatment Plans (RTPs). Identify non-compliances and propose compensating controls. Accreditation & Governance Support or lead the RMADS (Risk Management and Accreditation Document Set). Work with the Accreditor, DAIS, or Security Assurance Coordinator (SAC). Prepare evidence for Security Assurance Cases and IA artefacts. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2026
Seasonal
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Organisation: International Chamber of Commerce UK (ICC UK) Title: Secretary General Location: London Salary: £120,000-£140,000 Contract Type: Full time The International Chamber of Commerce United Kingdom (ICC UK) is seeking an exceptional leader to become its next Secretary General. ICC UK is the UK arm of the world's largest business organisation, representing global business interests across international trade policy, arbitration and dispute resolution, and multilateral cooperation. At a time of significant geopolitical and economic change, ICC UK plays a critical role in supporting UK businesses operating internationally and in connecting them to the global ICC network. This is a rare opportunity to lead a small but highly influential membership organisation with genuine international reach and impact. The Role The Secretary General is the executive leader of ICC UK, responsible for setting direction, delivering strategy and ensuring the organisation operates as an effective, commercially sustainable membership body within the global ICC federation. Reporting to the Chair, the Secretary General will work in close partnership with the Board, providing authoritative leadership across strategy, operations, finance, membership growth, governance and external representation. While strong policy understanding and credibility are essential, this is not a purely policy focused role: the Board is seeking a proven organisational leader who can balance strategy with execution, empower a capable senior team and strengthen ICC UK's commercial resilience. The role is based in Canary Wharf, London, and involves extensive international travel, reflecting ICC UK's global remit and relationships, including close engagement with ICC Headquarters in Paris. Key Responsibilities Include: Setting and delivering a clear, focused strategy aligned with ICC global priorities and the needs of UK members Strengthening ICC UK's membership proposition, growth, retention and engagement Driving commercial sustainability, particularly through membership and arbitration activity Representing ICC UK credibly with government, regulators, multilateral institutions, international partners and senior business leaders Leading and empowering a high performing senior team within a lean organisation Working closely with the Chair and Board to ensure strong governance, transparency and accountability Ensuring ICC UK plays its full role within the global ICC network and reflects the realities of international commerce for UK businesses The Person This role will suit a globally minded, commercially grounded leader with a deep understanding of international trade, cross border business and multilateral environments. You are likely to bring: Demonstrable experience leading an organisation or significant function, delivering strategic, operational, commercial and ambassadorial outcomes Senior level experience of international trade, global business or cross border commercial activity A strong track record of building and sustaining relationships with business leaders, governments, regulators and international institutions Experience operating effectively within international or federated organisational structures The judgement and credibility to act as a senior external representative and, when required, a disciplined media spokesperson A collaborative leadership style, combining authority with humility and sound judgement You do not need to have held a formal Chief Executive title, but you must be ready to operate unequivocally at that level. Why Join ICC UK? ICC UK has strong foundations, a respected and engaged Board, and an increasingly prominent role within the global ICC family, including recent responsibilities as Regional Coordinator for Europe. The next Secretary General will have the opportunity to sharpen ICC UK's proposition, strengthen its impact and lead the organisation into its next chapter at a time when international trade and cooperation matter more than ever. How to Apply Applications close 23:59 on 10 May 2026. To apply, please visit: For an informal discussion, contact Thomas Ewen and / or Lisa Henry
Apr 24, 2026
Full time
Organisation: International Chamber of Commerce UK (ICC UK) Title: Secretary General Location: London Salary: £120,000-£140,000 Contract Type: Full time The International Chamber of Commerce United Kingdom (ICC UK) is seeking an exceptional leader to become its next Secretary General. ICC UK is the UK arm of the world's largest business organisation, representing global business interests across international trade policy, arbitration and dispute resolution, and multilateral cooperation. At a time of significant geopolitical and economic change, ICC UK plays a critical role in supporting UK businesses operating internationally and in connecting them to the global ICC network. This is a rare opportunity to lead a small but highly influential membership organisation with genuine international reach and impact. The Role The Secretary General is the executive leader of ICC UK, responsible for setting direction, delivering strategy and ensuring the organisation operates as an effective, commercially sustainable membership body within the global ICC federation. Reporting to the Chair, the Secretary General will work in close partnership with the Board, providing authoritative leadership across strategy, operations, finance, membership growth, governance and external representation. While strong policy understanding and credibility are essential, this is not a purely policy focused role: the Board is seeking a proven organisational leader who can balance strategy with execution, empower a capable senior team and strengthen ICC UK's commercial resilience. The role is based in Canary Wharf, London, and involves extensive international travel, reflecting ICC UK's global remit and relationships, including close engagement with ICC Headquarters in Paris. Key Responsibilities Include: Setting and delivering a clear, focused strategy aligned with ICC global priorities and the needs of UK members Strengthening ICC UK's membership proposition, growth, retention and engagement Driving commercial sustainability, particularly through membership and arbitration activity Representing ICC UK credibly with government, regulators, multilateral institutions, international partners and senior business leaders Leading and empowering a high performing senior team within a lean organisation Working closely with the Chair and Board to ensure strong governance, transparency and accountability Ensuring ICC UK plays its full role within the global ICC network and reflects the realities of international commerce for UK businesses The Person This role will suit a globally minded, commercially grounded leader with a deep understanding of international trade, cross border business and multilateral environments. You are likely to bring: Demonstrable experience leading an organisation or significant function, delivering strategic, operational, commercial and ambassadorial outcomes Senior level experience of international trade, global business or cross border commercial activity A strong track record of building and sustaining relationships with business leaders, governments, regulators and international institutions Experience operating effectively within international or federated organisational structures The judgement and credibility to act as a senior external representative and, when required, a disciplined media spokesperson A collaborative leadership style, combining authority with humility and sound judgement You do not need to have held a formal Chief Executive title, but you must be ready to operate unequivocally at that level. Why Join ICC UK? ICC UK has strong foundations, a respected and engaged Board, and an increasingly prominent role within the global ICC family, including recent responsibilities as Regional Coordinator for Europe. The next Secretary General will have the opportunity to sharpen ICC UK's proposition, strengthen its impact and lead the organisation into its next chapter at a time when international trade and cooperation matter more than ever. How to Apply Applications close 23:59 on 10 May 2026. To apply, please visit: For an informal discussion, contact Thomas Ewen and / or Lisa Henry
Sunderland Students' Union
Sunderland, Tyne And Wear
An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns. The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development. This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students Union. We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach. The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience. Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application. How to apply: If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.
Apr 24, 2026
Full time
An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns. The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development. This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students Union. We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach. The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience. Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application. How to apply: If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Apr 24, 2026
Full time
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
HR Coordinator (French-speaking) HR Coordinator for Onboarding Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week) 6-month contract (initially) c£23 per hour (via PAYE) or £30 per hour (via Umbrella) The Opportunity: We are working with a well-established, global organisation seeking a French-speaking HR Coordinator to join their EMEA HR Operations team. This is a hands-on contract role within a fast-paced Shared Services environment, supporting the end-to-end employee life cycle with a strong focus on onboarding and offboarding activities across multiple countries. You will play a key role in ensuring a seamless employee experience while maintaining strict compliance standards across EMEA. This position sits within the People Movement function of our client's HR Shared Service Centre, supporting both new hires and employee exits, as well as organisational changes. Skills and Experience: Minimum 2+ years' experience within HR Shared Services/HR Operations Proven experience managing onboarding and offboarding processes Strong working knowledge of Workday (essential) Experience using ServiceNow or similar case management systems Understanding of HR policies, compliance, and employee life cycle processes Experience handling background checks, right-to-work validation, and employment compliance Strong administrative capability with high attention to detail Confident communicator with a customer-focused approach Ability to work independently and manage workload in a structured environment Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Language Requirement: French (essential) - must be able to read and write to a professional standard Role and Responsibilities: Manage the end-to-end onboarding and offboarding processes across EMEA Produce and issue offer letters and new starter documentation Conduct and manage background checks and right-to-work compliance (including visas and work permits) Process Workday transactions, including termination activities and employee changes Act as a first point of contact for employees, managers and HR stakeholders, delivering a high level of service Maintain accurate HR records, reports and documentation, including changes to start dates and contract addendums Liaise with payroll, global mobility and wider HR teams to ensure smooth employee transitions Support monthly payroll preparation and resolve related queries Use ServiceNow (or similar HRSM tools) to manage cases and track queries Identify process improvements and contribute to SOP updates and optimisation Ensure full compliance with data protection and HR governance standards Applications: Please contact Edward Laing here at ISR Recruitment to learn more about working as an Onboarding HR Coordinator (French-speaking) for a global organisation based in the Uxbridge area of West London
Apr 24, 2026
Contractor
HR Coordinator (French-speaking) HR Coordinator for Onboarding Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week) 6-month contract (initially) c£23 per hour (via PAYE) or £30 per hour (via Umbrella) The Opportunity: We are working with a well-established, global organisation seeking a French-speaking HR Coordinator to join their EMEA HR Operations team. This is a hands-on contract role within a fast-paced Shared Services environment, supporting the end-to-end employee life cycle with a strong focus on onboarding and offboarding activities across multiple countries. You will play a key role in ensuring a seamless employee experience while maintaining strict compliance standards across EMEA. This position sits within the People Movement function of our client's HR Shared Service Centre, supporting both new hires and employee exits, as well as organisational changes. Skills and Experience: Minimum 2+ years' experience within HR Shared Services/HR Operations Proven experience managing onboarding and offboarding processes Strong working knowledge of Workday (essential) Experience using ServiceNow or similar case management systems Understanding of HR policies, compliance, and employee life cycle processes Experience handling background checks, right-to-work validation, and employment compliance Strong administrative capability with high attention to detail Confident communicator with a customer-focused approach Ability to work independently and manage workload in a structured environment Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Language Requirement: French (essential) - must be able to read and write to a professional standard Role and Responsibilities: Manage the end-to-end onboarding and offboarding processes across EMEA Produce and issue offer letters and new starter documentation Conduct and manage background checks and right-to-work compliance (including visas and work permits) Process Workday transactions, including termination activities and employee changes Act as a first point of contact for employees, managers and HR stakeholders, delivering a high level of service Maintain accurate HR records, reports and documentation, including changes to start dates and contract addendums Liaise with payroll, global mobility and wider HR teams to ensure smooth employee transitions Support monthly payroll preparation and resolve related queries Use ServiceNow (or similar HRSM tools) to manage cases and track queries Identify process improvements and contribute to SOP updates and optimisation Ensure full compliance with data protection and HR governance standards Applications: Please contact Edward Laing here at ISR Recruitment to learn more about working as an Onboarding HR Coordinator (French-speaking) for a global organisation based in the Uxbridge area of West London
Gordon Yates Recruitment Consultancy
City, Liverpool
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Apr 24, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Sales & Operations Coordinator Portuguese Speaker Full-Time Permanent £28,000 + Monthly Bonus Are you an organised and confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters? We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family-run business. The Role This is a varied and rewarding position where you will support sales, customer service, operations, and compliance , helping to ensure the smooth day-to-day running of the business. Sales, Customer Service & Marketing Handling customer enquiries via email, phone, WhatsApp, and other communication channels Providing professional and friendly support to convert enquiries into orders Processing sales orders accurately and efficiently Assisting with sales and marketing initiatives to maximise revenue Operations & Logistics Supporting the coordination of drivers, vehicles, warehousing, and lifting equipment Arranging local and international deliveries and collections Liaising with carriers and courier partners Ensuring services are delivered efficiently and in line with company procedures Compliance & Governance Supporting regulatory and legal compliance Maintaining company standards, policies, and procedures Assisting with operational oversight and supervision Systems, Safety & Security Using and safeguarding company systems, software, and equipment Supporting strong cyber and physical security practices Promoting health, safety, and wellbeing in the workplace About You We are looking for someone who: Is fluent in Portuguese (spoken and written) Works well under pressure in a busy, fast-paced environment Can multitask and prioritise effectively Has excellent attention to detail Is a confident and professional communicator Is a team player with a positive attitude Takes pride in delivering excellent customer service Experience in sales support, customer service, operations, or administration would be beneficial, but attitude, reliability, and willingness to learn are just as important. Working Hours & Benefits Monday to Friday 8:00am to 5:00pm Full-time, permanent position Salary: circa £28,000 Monthly performance bonus On-site parking Competitive benefits package Supportive family-run working environment
Apr 23, 2026
Full time
Sales & Operations Coordinator Portuguese Speaker Full-Time Permanent £28,000 + Monthly Bonus Are you an organised and confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters? We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family-run business. The Role This is a varied and rewarding position where you will support sales, customer service, operations, and compliance , helping to ensure the smooth day-to-day running of the business. Sales, Customer Service & Marketing Handling customer enquiries via email, phone, WhatsApp, and other communication channels Providing professional and friendly support to convert enquiries into orders Processing sales orders accurately and efficiently Assisting with sales and marketing initiatives to maximise revenue Operations & Logistics Supporting the coordination of drivers, vehicles, warehousing, and lifting equipment Arranging local and international deliveries and collections Liaising with carriers and courier partners Ensuring services are delivered efficiently and in line with company procedures Compliance & Governance Supporting regulatory and legal compliance Maintaining company standards, policies, and procedures Assisting with operational oversight and supervision Systems, Safety & Security Using and safeguarding company systems, software, and equipment Supporting strong cyber and physical security practices Promoting health, safety, and wellbeing in the workplace About You We are looking for someone who: Is fluent in Portuguese (spoken and written) Works well under pressure in a busy, fast-paced environment Can multitask and prioritise effectively Has excellent attention to detail Is a confident and professional communicator Is a team player with a positive attitude Takes pride in delivering excellent customer service Experience in sales support, customer service, operations, or administration would be beneficial, but attitude, reliability, and willingness to learn are just as important. Working Hours & Benefits Monday to Friday 8:00am to 5:00pm Full-time, permanent position Salary: circa £28,000 Monthly performance bonus On-site parking Competitive benefits package Supportive family-run working environment
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Workplace Experience Coordinator to join our Global Account Team within the Financial and Professional Services Sector. The Workplace Experience Co-ordinator provides overall facilities & reception support to all services and provisions in their location. Job Role Establish effective lines of communication with the Client, customers & key stakeholders across the location, ensuring service standards exceed expectations. Develop Client relationship to grow the business across the region where opportunities arise, and coordinate regular reviews between customers and CBRE to enhance the client relationship. The role requires a team player that will fully integrate with the rest of the regional and global account team and actively contribute to the account deliverables and KPIs. Support the management & performance of FM delivery through effective self-delivery and the efficient management of supply-chain partners for outsourced services. Attend and input to the wider regional team via regular team meetings & other associated forums Align & commit your support to contribute to the wider CBRE to ensure full compliance with Company goals & objectives. Be commercially responsible for the performance of the location within region. Support the development of annual budgets and proactively manage performance against budget. Implement supply chain governance to support & improve service delivery with the support of the senior FM. The Workplace Experience Coordinator will actively support the Senior Facilities Manager in supporting the development & improvement on service efficiencies, space management and other initiatives. Person Specification Brilliant interpersonal skills Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met Accurate and exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident, diplomatic and assertive where required Flexible approach to work Understands and appreciates discretion as necessary Team player who deals effectively with colleagues and clients About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants . Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 23, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Workplace Experience Coordinator to join our Global Account Team within the Financial and Professional Services Sector. The Workplace Experience Co-ordinator provides overall facilities & reception support to all services and provisions in their location. Job Role Establish effective lines of communication with the Client, customers & key stakeholders across the location, ensuring service standards exceed expectations. Develop Client relationship to grow the business across the region where opportunities arise, and coordinate regular reviews between customers and CBRE to enhance the client relationship. The role requires a team player that will fully integrate with the rest of the regional and global account team and actively contribute to the account deliverables and KPIs. Support the management & performance of FM delivery through effective self-delivery and the efficient management of supply-chain partners for outsourced services. Attend and input to the wider regional team via regular team meetings & other associated forums Align & commit your support to contribute to the wider CBRE to ensure full compliance with Company goals & objectives. Be commercially responsible for the performance of the location within region. Support the development of annual budgets and proactively manage performance against budget. Implement supply chain governance to support & improve service delivery with the support of the senior FM. The Workplace Experience Coordinator will actively support the Senior Facilities Manager in supporting the development & improvement on service efficiencies, space management and other initiatives. Person Specification Brilliant interpersonal skills Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met Accurate and exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident, diplomatic and assertive where required Flexible approach to work Understands and appreciates discretion as necessary Team player who deals effectively with colleagues and clients About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants . Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Temp-perm HR Administrator (People and Inclusion) 28-34K We are seeking a Temp-Perm HR Administrator; Fully Remote 28-34K - Charity based in London to start as soon as possible. Who you will be working for? A Charity for Pregnancy, birth and Feeding- to support the community. The Charity supports parents to make informed decisions that feel right for them. We provide access to evidence-based information through our website, Parent Hub, and free Infant Feeding Support Line 365-days a year. What will you be doing? The People and Inclusion Coordinator ensures the efficient and effective administration of the full employee life cycle for all staff. The role focusses on efficient processing, administration and organisation of: recruitment and selection, onboarding, contractual changes, liaising with the Payroll Administrator to ensure accurate monthly payroll, leavers, and maintaining accurate and robust people records. Responsible for ensuring robust management information is consistently available from the HR System (HRIS), Cascade. As the 'super-user' of Cascade, takes pride in ensuring responsive and accurate reporting of management information and guides managers and staff to ensure their efficient and accurate use of the HR system. Act as subject matter expert and one of the lead administrators for the Cascade HR system Overall management of the monthly People processes that link to payroll, alongside maintaining a strong working relationship with the Payroll Administrator. Management of the full life cycle of recruitment and selection processes from job definition through induction and through the probation period, including ensuring all tools and methodologies are up-to-date and fit for purpose. Regular monitoring of and reporting on: sickness absence rates, efficient holiday management, turnover rates, diversity statistics and other key KPIs. Working with the wider People and support teams to review the clients existing resourcing practices, including the staff induction programme. Supporting with updating HR policies and procedures to ensure legal compliance and effective operationalisation. About You Ability to plan workload throughout monthly and weekly cycles, to ensure payroll changes are completed in advance of the payroll deadline. Demonstrable track record of building effective relationships with internal stakeholders CIPD to at least Level 5 or equivalent qualification is desirable Knowledge of relevant legal, data and governance and compliance obligations - as they relate to a HR/People function Experience working specifically with Cascade (HRIS) is useful
Apr 23, 2026
Seasonal
Temp-perm HR Administrator (People and Inclusion) 28-34K We are seeking a Temp-Perm HR Administrator; Fully Remote 28-34K - Charity based in London to start as soon as possible. Who you will be working for? A Charity for Pregnancy, birth and Feeding- to support the community. The Charity supports parents to make informed decisions that feel right for them. We provide access to evidence-based information through our website, Parent Hub, and free Infant Feeding Support Line 365-days a year. What will you be doing? The People and Inclusion Coordinator ensures the efficient and effective administration of the full employee life cycle for all staff. The role focusses on efficient processing, administration and organisation of: recruitment and selection, onboarding, contractual changes, liaising with the Payroll Administrator to ensure accurate monthly payroll, leavers, and maintaining accurate and robust people records. Responsible for ensuring robust management information is consistently available from the HR System (HRIS), Cascade. As the 'super-user' of Cascade, takes pride in ensuring responsive and accurate reporting of management information and guides managers and staff to ensure their efficient and accurate use of the HR system. Act as subject matter expert and one of the lead administrators for the Cascade HR system Overall management of the monthly People processes that link to payroll, alongside maintaining a strong working relationship with the Payroll Administrator. Management of the full life cycle of recruitment and selection processes from job definition through induction and through the probation period, including ensuring all tools and methodologies are up-to-date and fit for purpose. Regular monitoring of and reporting on: sickness absence rates, efficient holiday management, turnover rates, diversity statistics and other key KPIs. Working with the wider People and support teams to review the clients existing resourcing practices, including the staff induction programme. Supporting with updating HR policies and procedures to ensure legal compliance and effective operationalisation. About You Ability to plan workload throughout monthly and weekly cycles, to ensure payroll changes are completed in advance of the payroll deadline. Demonstrable track record of building effective relationships with internal stakeholders CIPD to at least Level 5 or equivalent qualification is desirable Knowledge of relevant legal, data and governance and compliance obligations - as they relate to a HR/People function Experience working specifically with Cascade (HRIS) is useful
Talentmark are recruiting for an Import & Export Coordinator to join a global animal health company on a contract basis for 12 months. This role is 30 hours per week with 2 days on site in Pirbright, Surrey. Salary: Up to 19.56 per hour PAYE Import & Export Coordinator Role: Be the main site contact for import, export and compliance matters. Support the development and delivery of import/export compliance training. Work with internal teams to ensure import/export requirements are fully met. Maintain and continuously improve Standard Operating Procedures. Support logistics activities, including vehicle bookings, packing oversight and visual inspections. Your Background : Formal training in import/export or customs. Hands-on experience in broad import/export operations, preferably in the pharma or animal health industry. Knowledge of GDP, GXP, GMP, Dangerous Goods and corporate governance. Excellent stakeholder management skills. Exceptional attention to detail, communication and problem-solving skills. Company: Our client is a leading manufacturer of vaccines, parasiticides and pharmaceuticals to protect animals. They are also one of the fastest growing animal health companies in the UK. Apply: For more information, or to apply for this Import & Export Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Apr 23, 2026
Contractor
Talentmark are recruiting for an Import & Export Coordinator to join a global animal health company on a contract basis for 12 months. This role is 30 hours per week with 2 days on site in Pirbright, Surrey. Salary: Up to 19.56 per hour PAYE Import & Export Coordinator Role: Be the main site contact for import, export and compliance matters. Support the development and delivery of import/export compliance training. Work with internal teams to ensure import/export requirements are fully met. Maintain and continuously improve Standard Operating Procedures. Support logistics activities, including vehicle bookings, packing oversight and visual inspections. Your Background : Formal training in import/export or customs. Hands-on experience in broad import/export operations, preferably in the pharma or animal health industry. Knowledge of GDP, GXP, GMP, Dangerous Goods and corporate governance. Excellent stakeholder management skills. Exceptional attention to detail, communication and problem-solving skills. Company: Our client is a leading manufacturer of vaccines, parasiticides and pharmaceuticals to protect animals. They are also one of the fastest growing animal health companies in the UK. Apply: For more information, or to apply for this Import & Export Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
We're looking for someone passionate about making a real difference in people's lives through sustainable housing. As our Decarbonisation Project Manager, you'll lead the delivery of retrofit and energy efficiency projects across our homes, helping us reduce carbon emissions and improve comfort and affordability for our residents. This is a hands-on role where you'll work closely with colleagues, contractors, and most importantly, our tenants-to ensure every project is delivered with care, quality, and community at its heart. You will be: Leading the planning and delivery of retrofit and decarbonisation projects Managing programme budgets, financial reporting, and funding compliance (e.g. SHDF, ECO4, DESNZ) Ensuring full compliance with PAS 2035/2030, TrustMark, and all regulatory standards Overseeing contractors, consultants, and supply chain partners Monitoring performance, including carbon reduction, energy efficiency, and resident satisfaction Developing and delivering resident engagement strategies to ensure a positive customer experience Managing risks, governance, and audit requirements Providing clear reporting to senior stakeholders and funding bodies Driving continuous improvement and innovation across programme delivery What you need: Proven experience delivering retrofit or decarbonisation projects Strong understanding of energy efficiency measures and low-carbon technologies Knowledge of PAS 2035/2030 and relevant compliance frameworks Experience managing budgets, contractors, and funded programmes Strong stakeholder management and communication skills Full UK driving licence Travel to sites and meetings will be necessary Ideally experience in social housing or local authority settings Preferably Retrofit Coordinator/Assessor qualification
Apr 23, 2026
Seasonal
We're looking for someone passionate about making a real difference in people's lives through sustainable housing. As our Decarbonisation Project Manager, you'll lead the delivery of retrofit and energy efficiency projects across our homes, helping us reduce carbon emissions and improve comfort and affordability for our residents. This is a hands-on role where you'll work closely with colleagues, contractors, and most importantly, our tenants-to ensure every project is delivered with care, quality, and community at its heart. You will be: Leading the planning and delivery of retrofit and decarbonisation projects Managing programme budgets, financial reporting, and funding compliance (e.g. SHDF, ECO4, DESNZ) Ensuring full compliance with PAS 2035/2030, TrustMark, and all regulatory standards Overseeing contractors, consultants, and supply chain partners Monitoring performance, including carbon reduction, energy efficiency, and resident satisfaction Developing and delivering resident engagement strategies to ensure a positive customer experience Managing risks, governance, and audit requirements Providing clear reporting to senior stakeholders and funding bodies Driving continuous improvement and innovation across programme delivery What you need: Proven experience delivering retrofit or decarbonisation projects Strong understanding of energy efficiency measures and low-carbon technologies Knowledge of PAS 2035/2030 and relevant compliance frameworks Experience managing budgets, contractors, and funded programmes Strong stakeholder management and communication skills Full UK driving licence Travel to sites and meetings will be necessary Ideally experience in social housing or local authority settings Preferably Retrofit Coordinator/Assessor qualification
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Apr 23, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Garden House Hospice Care
Letchworth Garden City, Hertfordshire
We are looking for an Operations & Volunteer Coordinator to support our Trading team. At Garden House Hospice Trading, our vision is simple but powerful - ensuring everyone across North & East Hertfordshire has timely access to wellbeing care when they need it most. Our retail shops are vital to making that happen, generating essential income that supports local families during some of the most difficult times of their lives. We are looking for a passionate and organised Operations & Volunteer Coordinator to support our Trading team. This role acts as a central hub for information, communication and coordination, ensuring staff and volunteers are well-informed, supported and aligned. The Role This is a fantastic opportunity for someone with experience in administration or coordinating roles, who can play a key role in promoting a positive, inclusive and well organised working environment, supporting operational efficiency and strong volunteer engagement. You will be responsible for providing high quality office administration, coordinating internal communications and supporting the recruitment, coordination and engagement of volunteers across Trading Operations. In addition to supporting basic financial administration and bookkeeping activities to assist the smooth running of Trading Operations. What You'll Be Doing Office Administration Provide comprehensive administrative support across the Retail Donation Centre and Trading Operations Maintain accurate records, databases and filing systems, including volunteer and operational documentation Support compliance and governance requirements through accurate record keeping and administration Manage office supplies and shared resources. Finance & Administrative Support Provide basic bookkeeping support, including recording financial transactions and maintaining accurate records Assist with processing invoices, expenses and purchase orders in a timely manner. Support reconciliation activities and highlight any discrepancies to the Operations Manager or relevant team Maintain organised financial documentation in line with company processes and audit requirements. Internal Communications Coordinate and support internal communications to ensure timely, clear and consistent information sharing Draft, format and distribute internal updates, briefings and notices for staff and volunteers Maintain internal communication channels, including shared drives, noticeboards and digital platforms Support managers with communication relating to operational changes, updates and key messages Promote a values led culture through clear, supportive and inclusive communication. Volunteer Coordination Act as a key point of contact for volunteers across Trading Operations and the Retail Donation Centre Support volunteer recruitment, onboarding and induction in line with organisational policies Coordinate volunteer availability and ongoing communication Maintain accurate volunteer records, including training, DBS status and compliance documentation Support volunteer engagement, recognition and retention initiatives Work closely with managers and team leaders to understand volunteer needs and capacity. Communication and Collaboration Build effective working relationships with staff, volunteers, managers and wider Hospice teams Provide a professional, approachable and supportive point of contact for internal and external enquiries Work collaboratively to support operational effectiveness and a positive workplace culture. What skills do I need? Previous experience in administration, communications or coordination roles Experience of working with or coordinating volunteers is desirable Basic understanding of bookkeeping or financial administration processes is desirable. Experience supporting finance processes (e.g. invoices, expenses or reconciliations) would be advantageous Confident written and verbal communication skills Ability to manage multiple priorities in a busy environment Proactive, approachable and supportive in nature Competent in Microsoft Office, including Outlook, Word and Excel. Why Join Us? Working with Garden House Hospice Care means being part of a compassionate organisation where your work has real impact every single day. Our Trading team plays a vital role in funding specialist hospice care for our local community. Alongside a rewarding role, we offer: The opportunity to work for a respected local charity A supportive and inclusive working culture. Appointment will be subject to pre employment checks including DBS and health screening. Garden House Hospice Trading is committed to equality, diversity, and inclusion and welcomes applications from all backgrounds.
Apr 22, 2026
Full time
We are looking for an Operations & Volunteer Coordinator to support our Trading team. At Garden House Hospice Trading, our vision is simple but powerful - ensuring everyone across North & East Hertfordshire has timely access to wellbeing care when they need it most. Our retail shops are vital to making that happen, generating essential income that supports local families during some of the most difficult times of their lives. We are looking for a passionate and organised Operations & Volunteer Coordinator to support our Trading team. This role acts as a central hub for information, communication and coordination, ensuring staff and volunteers are well-informed, supported and aligned. The Role This is a fantastic opportunity for someone with experience in administration or coordinating roles, who can play a key role in promoting a positive, inclusive and well organised working environment, supporting operational efficiency and strong volunteer engagement. You will be responsible for providing high quality office administration, coordinating internal communications and supporting the recruitment, coordination and engagement of volunteers across Trading Operations. In addition to supporting basic financial administration and bookkeeping activities to assist the smooth running of Trading Operations. What You'll Be Doing Office Administration Provide comprehensive administrative support across the Retail Donation Centre and Trading Operations Maintain accurate records, databases and filing systems, including volunteer and operational documentation Support compliance and governance requirements through accurate record keeping and administration Manage office supplies and shared resources. Finance & Administrative Support Provide basic bookkeeping support, including recording financial transactions and maintaining accurate records Assist with processing invoices, expenses and purchase orders in a timely manner. Support reconciliation activities and highlight any discrepancies to the Operations Manager or relevant team Maintain organised financial documentation in line with company processes and audit requirements. Internal Communications Coordinate and support internal communications to ensure timely, clear and consistent information sharing Draft, format and distribute internal updates, briefings and notices for staff and volunteers Maintain internal communication channels, including shared drives, noticeboards and digital platforms Support managers with communication relating to operational changes, updates and key messages Promote a values led culture through clear, supportive and inclusive communication. Volunteer Coordination Act as a key point of contact for volunteers across Trading Operations and the Retail Donation Centre Support volunteer recruitment, onboarding and induction in line with organisational policies Coordinate volunteer availability and ongoing communication Maintain accurate volunteer records, including training, DBS status and compliance documentation Support volunteer engagement, recognition and retention initiatives Work closely with managers and team leaders to understand volunteer needs and capacity. Communication and Collaboration Build effective working relationships with staff, volunteers, managers and wider Hospice teams Provide a professional, approachable and supportive point of contact for internal and external enquiries Work collaboratively to support operational effectiveness and a positive workplace culture. What skills do I need? Previous experience in administration, communications or coordination roles Experience of working with or coordinating volunteers is desirable Basic understanding of bookkeeping or financial administration processes is desirable. Experience supporting finance processes (e.g. invoices, expenses or reconciliations) would be advantageous Confident written and verbal communication skills Ability to manage multiple priorities in a busy environment Proactive, approachable and supportive in nature Competent in Microsoft Office, including Outlook, Word and Excel. Why Join Us? Working with Garden House Hospice Care means being part of a compassionate organisation where your work has real impact every single day. Our Trading team plays a vital role in funding specialist hospice care for our local community. Alongside a rewarding role, we offer: The opportunity to work for a respected local charity A supportive and inclusive working culture. Appointment will be subject to pre employment checks including DBS and health screening. Garden House Hospice Trading is committed to equality, diversity, and inclusion and welcomes applications from all backgrounds.
