16 jobs found

Support Coordinator We re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Location: London & UK-wide (festival travel required) Pay: £24.71 per hour (paid weekly) Contract: 6 months (May October 2026) Hours: Full-time, including evenings, weekends & overnight stays About the Role We are seeking an experienced and dynamic Festivals & Events Fundraising Manager to lead face-to-face fundraising operations across major UK festivals for Médecins Sans Frontières. This is a hands-on leadership role where you will oversee multiple teams, ensure high-quality supporter engagement and drive performance in fast-paced, public-facing environments. You will play a critical role in delivering fundraising success while maintaining the highest standards of safety, professionalism and supporter experience. Key Responsibilities Lead and manage on-site fundraising teams across multiple festivals and events Oversee daily operations, ensuring smooth delivery and high performance Coach, mentor and manage Team Leaders, Coordinators and Fundraisers Conduct performance reviews, feedback sessions, and address underperformance Ensure all fundraising activity meets safeguarding, safety, and GDPR standards Act as the senior escalation point for issues, incidents, and safeguarding concerns Maintain high standards of presentation, professionalism, and supporter engagement Collaborate with internal teams to ensure effective planning and delivery Provide reporting and insights to senior leadership About You You are a confident and experienced leader with a background in face-to-face fundraising or large-scale events. You thrive in high-energy environments and can manage multiple priorities while leading teams to success. You will bring: Proven experience in face-to-face fundraising or event operations Strong leadership and people management skills Ability to motivate teams and drive performance targets Excellent communication and interpersonal skills Strong understanding of safeguarding and compliance standards Resilience and adaptability in fast-paced environments Flexibility to travel extensively and work weekends Why Join Us? Competitive hourly rate with weekly pay Opportunity to work at some of the UK s most exciting festivals Meaningful work supporting an impactful global cause Fast-paced, engaging and rewarding environment Opportunity to develop leadership experience in large-scale operations Apply Now Submit your CV and a brief cover letter outlining your experience and suitability for the role. Candidates must have the right to work in the UK. This role is subject to safeguarding checks.

£36,000 to £38,000 per annum. 35 hrs per week. Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. Permanent. About Missing People Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change The impact you will have As the Events and Community Fundraising Manager you will lead the delivery of events and community activity that engages people to raise vital funds for Missing People. Missing People relies on support from individual members of the public who take on an event or activity to raise awareness and vital funds for missing people and the charity. This role will lead the development, delivery and growth of this income area through engagement and stewardship of these valued supporters. This includes developing a balanced portfolio of events and community activity and working directly with the community of people with experience of the issue of missing. You will use your experience and enthusiasm to inspire individuals and groups to support the charity. You will drive our events portfolio forwards, using your rapport skills to quickly establish relationships with providers, internal teams and supporters, and your agile, ambitious approach will allow us to grab hold of the best possible opportunities. You will lead a team to deliver an exciting Events and Community offering - an inspiring programme throughout the year including 'Light The Way' and other challenges which you can read about on our Events page, as well as our Community fundraising efforts - such as engaging volunteers to hold collections at G4 concerts throughout December. About You You will need to have: • Significant experience in a challenge events fundraising role, successfully delivering against income targets within agreed deadlines; • Experience of developing and monitoring the implementation of fundraising strategies, budgets and operational plans; • Proven experience of growing an engaged supporter or customer base; • Experience of line management or managing the activities of staff or volunteers; • Good knowledge of community and events products used by charities to engage supporters and raise funds; • Legal right to work in the UK. What you will get in return Missing People is a friendly and supportive place to work - it's a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. Find out more and apply If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. Closing date: 23:th May 2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. Interviews: 20th or 21st May 2026 You may have experience of the following: Events Fundraising Manager, Community Fundraising Manager, Challenge Events Manager, Mass Participation Fundraising Manager, Supporter Engagement Manager, Public Fundraising Manager, Community and Events Income Manager, Participation Fundraising Lead, or Individual Giving and Events ManagerEvents Fundraising Coordinator. REF-

Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.

Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

We're looking for an experienced and enthusiastic events professional to play a key role in one of the most exciting cultural events in Wales. This role will act as National Trust Cymru's coordinator for the 2027 Eisteddfod yr Urdd, Europe's largest youth festival, taking place at Tredegar House in May 2027. This is a fixed term role until July 2027, offering a unique opportunity to help deliver a nationally significant celebration of Welsh language, culture, and young people. We welcome both full time and part time applications, and we're happy to discuss working patterns at the next stage. Due to the nature of the role, fluency in Welsh is essential. Internally, this position is known as Project Officer. The post involves working with vulnerable groups, including children. Any offer of employment or volunteering will be subject to a satisfactory enhanced DBS check. For informal enquiries, please contact Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn yr atodiadau. What it's like to work here Tredegar House and its surrounding gardens and parkland sit proudly at the heart of Newport's heritage. Home to the Morgan family, later Lords Tredegar, for over 500 years, the estate has played a significant role in shaping the social, economic and political history of south east Wales. Today, we welcome more than 500,000 visitors each year to the remaining 90 acres of this remarkable site. We're a small, friendly, and collaborative team, excited to be hosting the Urdd and celebrating Welsh language and culture with families and young people from across Wales in a truly memorable setting. What you'll be doing This is a varied and rewarding role, central to the successful delivery of the Eisteddfod yr Urdd 2027 at Tredegar House. You'll act as the main point of contact between the Urdd, Newport City Council, and the National Trust Cymru team. In the lead up to the event, you'll work closely with property colleagues and our Specialist Delivery Team to develop a detailed understanding of the site, services, utilities, and operational constraints. You'll collaborate with colleagues across multiple disciplines to ensure National Trust policies, health and safety processes, and governance requirements are fully implemented, with clear and accurate record keeping throughout. You'll take the lead in coordinating and supporting the safe and smooth set up, delivery, and de rig of the festival, playing a key operational role during the event itself. You'll support effective communication with colleagues, stakeholders, tenants, and supporters, ensuring everyone feels informed, engaged, and prepared. During the festival, you'll act as the main National Trust contact on site, coordinating resources and responding to issues as they arise. You'll also work with colleagues and partners to develop fundraising and engagement opportunities, helping an estimated 90,000 visitors enjoy a brilliant experience while deepening their connection with the National Trust's charitable cause. You'll support staff and volunteers to build their confidence in using and celebrating the Welsh language. Who we're looking for: Experience in the events management sector, including leading or motivating others Experience of health and safety procedures, including undertaking risk assessments Strong communication skills and the ability to build effective working relationships A supportive, approachable style, with a focus on delivering a high quality service Excellent organisational skills, attention to detail, and the ability to manage multiple demands at pace A strong commitment to inclusion, helping everyone feel welcome, valued, and supported The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Patrons Manager Full-time Hybrid (at least 3 days per week on-site in Bloomsbury, London) Permanent £35,928 per annum Application deadline: 12pm (midday) on Tuesday 5 May 2026 About the role We are seeking an ambitious and relationship-focused Patrons Manager to play a leading role in the management and development of the Museum's Patrons Programme. Reporting to the Senior Patrons Manager, you will drive income growth, ensure high retention, and act as the primary contact and face for the majority of Patrons groups. Working closely with the Senior Patrons Manager, Patrons Coordinator, and colleagues across the department of Development, Events and Supporter Engagement, you will contribute to the success of the Patrons Programme and ensure continuity and leadership across all Patrons activities in the absence of the Senior Patrons Manager. This is a key role for a confident fundraiser who thrives on building long-term relationships and delivering ambitious targets to make a real impact on one of the Museum's most important supporter groups. About you Proven experience in fundraising, membership, or patron management, with a track record of achieving ambitious income targets. Ideally, you will understand fundraising structures within large organisations like the British Museum with experience of relationship-building with high-net-worth individuals. Exceptional interpersonal, organisational, and communication skills, with the ability to work independently and collaboratively. Resourceful, analytical, and proactive, with the ability to problem-solve and implement solutions. IT literate, with experience using Raiser's Edge or similar CRM systems. Available to work evenings and occasional weekends. Key areas of responsibility Patrons Programme leadership Tale ownership of the majority of the Patrons Programme, leading on income, retention, and engagement. Act as the main contact and face for most Patrons groups, building strong relationships and ensuring an exceptional experience. Income growth and stewardship Work with the Senior Patrons Manager and Research Team to identify, cultivate, and recruit new Patrons, particularly at £5,000 and £4,500 tiers. Work with the Philanthropy and Supporter Engagement teams to identify giving opportunities and steward existing donors effectively, while also providing insight and feedback to support the retention and renewal of existing Patrons. Programme administration Oversee day-to-day Patron enquiries, liaising with the Patrons Coordinator and escalating issues where necessary. Ensure all processes, including renewals, acknowledgements, and data management, are delivered efficiently, accurately, and to the highest standard. The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. Benefits At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years). Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Enhanced parental leave including maternity, paternity, adoption and shared parental leave. Support for carers through Employers for Carers. Civil Service Pension Scheme with a secure, inflation-linked defined benefit. Our Values Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply Embrace the Unknown Spark Curiosity Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. If you have any additional needs that we should be aware of to support you with your application, please provide details Unfortunately, for this role we are unable to offer Sponsorship to applicants The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Design and Brand Coordinator Hours : 35 hours per week, Monday to Friday, generally 9am to 5pm with occasional evening or weekend work if required. Salary : £26,680 to £29,442 per annum (subject to skills and experience) Contract : Permanent Location: Head Office, Centrum, Norwich Research Park. Work from other Big C premises or public events may be required from time to time. We have a unique and exciting opportunity for a creative and innovative individual to join the Big C team as our Design and Brand Coordinator. This is a role where your creativity will have real purpose. You ll take the lead on creating engaging visual content that connects with our supporters, volunteers, service users, and healthcare and research communities. As the key guardian of the Big C brand, you ll ensure our established visual identity is applied consistently and effectively, while focusing on delivering creative assets that are both compelling and fit for purpose. Working as part of our Fundraising, Marketing & Communications team, you ll help ensure everything we produce is visually strong, cohesive, and delivered to a high standard. About the role If you re someone who loves turning ideas into eye-catching, meaningful design, this could be the perfect role for you. As our Design and Brand Coordinator, you ll be at the heart of how Big C shows up visually - creating compelling content that captures attention, tells stories and inspires action. From campaign concepts to everyday materials, you ll have the opportunity to make a real impact through your work, while keeping our brand looking sharp, consistent and instantly recognisable. Key responsibilities: Lead the design and production of marketing collateral, ensuring all output aligns with brand values and audience needs Provide expert advice and guidance to colleagues on design approaches, formats and brand application Interpret and manage design briefs, ensuring clear objectives, deliverables, deadlines and target audiences Deliver creative projects to a high standard, on time and within scope, using strong creative judgment and problem-solving skills Lead on interior branding projects across the charity s estate, including design, styling, signage and stakeholder coordination Coordinate and deliver creative assets across campaigns and channels, working collaboratively with the wider team If you are reading this from our website, you will be able to access and download the full job description for this role here: Design and Brand Coordinator . For an accessible version of this job description, please access here: Design and Brand Coordinator Accessible Version . About Big C Big C is one of East Anglia s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region. Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance. Why Big C? We re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance. Our benefits include: 33 days holiday (FTE, including bank holidays) 5% employer pension contribution Company sick pay and life assurance Wellbeing support including a Health Cash Plan and Employee Assistance Programme Cycle to Work Scheme Hybrid working with some flexibility in hours Opportunities for professional development If you share these values and want to make a real difference, we d love to hear from you.

ABOUT THE ROLE Job Title: Fundraising Coordinator Location: Nottingham office minimum three days per week at the office. Salary: £25,000 Permanent: 35 hours per week. Make a real difference to life after brain injury. Join us as Headway s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility. Headway UK the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well. WHAT YOU WILL DO: The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising. You will: Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships. Ensure effective income management working closely with the Finance Team. Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters. Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline. Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards. Represent Headway at community events, ensuring our supporters receive the best possible experience. ABOUT YOU We would love to hear from you if you have: Experience working in a fundraising or customer care/administration environment. Experience in managing queries and delivering a high standard of stewardship to all stakeholders. Strong organisational skills and the ability to manage multiple projects. Excellent communication and relationship building skills. Excellent numeracy skills and proficiency with Excel and similar systems. Understanding of fundraising principles and supporter engagement. Pro-active individual who likes working collaboratively. Proficiency in working with databases and CRM platforms. A commitment to safeguarding, equality, and Headway s values You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury. BENEFITS As a staff member at Headway UK you ll have access the following range of benefits: Financial Security - Competitive Salaries Pension - You will be automatically enrolled into the People s Pension, with Headway contributing between 3 6% dependant on your contributions Occupational Sick Pay Scheme Increasing with length of service. Death in Service Benefit - You ll have the security of knowing if anything happens to you your loved ones will be provided for Flexible Working Remote working For the majority of our roles we can facilitate hybrid working. We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others. Wellbeing You ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services. Eye Test Vouchers Mental Health First Aiders Holidays and leave You ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays. Benefits You ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership. ABOUT US Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery. Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery. SAFEGUARDING At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references. EQUALITY, DIVERSITY AND INCLUSION We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone s contributions and perspectives. We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Thank you for your interest in Headway UK and we look forward to getting to know you! How to apply Closing date: 5pm on 20 May Interview date: 3rd- 5th June.

Programme Coordinator Fixed Term contract for 10 months The salary for this role is £37,581 per annum Hours : 35 Location : Woking GU21 4LL/Hybrid Working This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website. About the role We re excited to be recruiting a Programme Coordinator to join our Climate Solutions team at WWF-UK. In this role, you ll coordinate key outputs of the Environmental Crime Financial Toolkit project, manage external communications, and support the development of new funding opportunities. You ll work closely with internal teams and external stakeholders to ensure the successful delivery of this innovative initiative. You ll bring the following skills and experience, helping us drive forward our mission to restore nature and tackle climate change. Minimum criteria • Experience of bringing together a wide range of stakeholders and creating a culture of collaborative working. • Experience in supporting the development of communications with all appropriate stakeholders on technical/non-technical matters, issues and ideas. • Experience in the conservation, development or research fields. • Experience or understanding of the NGO or environmental sector. • Experience of fundraising, or the ability to quickly learn the key aspects of the role Benefits, rewards & location The salary for this role is £37,581 per annum. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays Flexible working options 7.5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid with a minimum 20% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.

Fundraising and Marketing Assistant We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role. This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community. Position: Fundraising and Marketing Assistant Location: Leigh Park, Hampshire - Hybrid (50% office-based) Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE) Hours: Part time (22.5 hours per week) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy). You will: Create and manage engaging content across website, social media, and email campaigns. Support donor and community fundraiser stewardship, ensuring excellent relationship management. Assist with small and medium-sized trust and grant applications. Analyse digital performance to inform and improve strategies. Maintain and enhance our website and CRM database. If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you. About You We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission. You will have: Experience in a communications or marketing role. Experience creating content across websites, social media, and email marketing. Skills in using platforms such as Canva, Mailchimp, and JustGiving. Strong writing, editing, and relationship-building skills. The ability to manage multiple projects and deadlines in a busy environment. Desirable: Experience supporting fundraising initiatives and donor stewardship. Knowledge of CRM systems, preferably Donorfy. Experience creating multimedia content such as videos and graphics. Benefits Include: Work laptop for hybrid working. Generous annual leave plus bank holidays. Flexible start and finish times (between 8am-6pm). Flexible hours for appointments and caring responsibilities. 3% employer pension contribution (if eligible). Paid sick leave. To apply Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all 'essential' criteria of the person specification. About the organisation: This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Job Title: Project Manager Team: Membership Faith & Policy Hours: Full time 35 hours per week Salary: £44000.00 - £46000.00 per annum Contract Length: Permanent Reporting to: CEO Mothers Union 150th Anniversary, 2026 Mothers Union Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives. Founded in 1876, Mothers Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence. The opportunity In 2026, Mothers Union will be 150 years young. This is a major opportunity for MU to celebrate with the membership, and also to use the opportunity to reach out to new members and supporters. The following have been identified as the major activities for the year: London, June 10th: Thanksgiving Service in St Paul s Cathedral at 5pm, followed by a possible reception. London, June 11th: Celebratory Gathering of the membership in central London, at the Emmanuel Centre, near to the base of MU in Mary Sumner House, Westminster. A physical exhibition in Mary Sumner House, and a virtual exhibition which can tour. Between March (Lady Day) and August (Mary Sumner Day) a range of events organized by provinces and local dioceses, for membership and fundraising, including picnics, Sunday Takeovers and local initiatives such as tree planting. In South Africa in October, a Global Gathering of 2500 members and guests, preceded by a leadership. meeting ( Worldwide Council ) and followed by a Worldwide Board meeting. For all, a cohesive communications plan is being prepared. Current Status Individual teams are taking ownership of elements, which particularly for membership and fundraising initiatives include targets for delivery. These are being finalized as part of the current budgeting process We are, however, a small staff team, and this workload will be exceptional. Teams are discussing interdependencies and synergies across work streams, but there is a need to ensure that these are coordinated and monitored, and any issues or clashes in priority quickly identified and resolved. Throughout, close collaboration between the staff team and membership will be essential. The role There is a need for an experienced project manager to join the team, from October 2025 to November 2026, to provide co-ordination across streams and stakeholders, flag issues early, ensure that all activities are properly planned, resourced and within budget, and that relevant stakeholders are kept informed. Key Responsibilities In collaboration with each stream leader, to put together a masterplan with associated budgets, drawing together what has already been prepared, and flagging any potential gaps, synergies or conflicts, for resolution. This plan will identify clearly accountabilities (and how these sit with the wider work of teams and individuals, staff and members or volunteers). With the leads, to share the masterplan with the Board, for approval, and provide regular reporting, in line with agreed milestones. For South Africa: In line with the governance structure approved by the Board in September, to be the coordinator for the Steering Group, Operational Committee and on the ground event management teams, ensuring seamless communications, and timely reporting as required; to manage practical issues with delegates from outside S Africa as they arise, for example around ticketing, and to manage stakeholders. This will, and will require close collaboration with the Director of Fundraising and Communications as senior staff lead and almost certainly require one or more site visits. For centrally organized events in London: To provide the detailed project management under the Membership Team, ensuring that necessary resource is drawn in for support at key times before, during and if needed after the events; to actively engage in delivery on the days, as required. For Province and Diocese led events: To work with the Board lead to capture and track all events and their impact, and ensure that resources are made available through the central teams to agreed schedules, and reports received back for communications. This will include ensuring a shared understanding of the initiatives, and the benefits for the wider membership. For Communications: To work with the lead and all teams, to ensure that all are agreed on and understand the priorities through the year, and that the processes in place to deliver. Impact tracking: To agree / confirm with each workstream the target impact, and to track against this. To prepare an initial overall impact assessment by end November, 2025. Reporting: The project manager will report operationally into the CEO or an agreed SLT member, and will provide monthly summary reports to the SLT, flagging any issues for resolution, and timely reports for the Board. Mothers Union is a Christian organization, and all events will be inspired by the Christian faith. The postholder would need to be comfortable in working in a Christian environment, and a practicing Christian would be an advantage. A project management qualification, such as Prince 2, would be a distinct advantage, and a minimum of 5 years experience in project management. Key skills You will need to have excellent organizational, stakeholder management and communications skills A natural teamworker, you will be skilled at identifying solutions together with others, which enable informed choices to be made and decisions respected. You will be skilled in risk management, budget and resource management, and be able to work with relevant leads to define and manage key processes. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. Work Location/Hybrid Working Pattern This role will be based at our Head Office in central London. Mothers Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed. Application Deadline The deadline for applications is 22 October 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

About The Role We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As a Customer Care Coordinator, you'll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You'll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service. We're looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you'll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression. By joining us, you'll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you're enthusiastic, professional and want to be part of a close-knit, dedicated team, we'd love to hear from you. Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx Hybrid working will involve a minimum of 2 days per week spent at our Central London office. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 19th October 2025 Interview Date(s): Interview dates expected between 27th October - 7th November (subject to change) We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.