Administrator

We are recruiting on behalf of a well-established and reputable accountancy and tax practice. This is a fantastic opportunity for an experienced Administrator to join a professional, friendly team and play a key role in the smooth day-to-day running of the office. If you thrive in a structured environment, enjoy variety in your workload and take pride in delivering exceptional support, we d love to hear from you.
The Role
You will be the first point of contact for clients and the backbone of the office. Your responsibilities will include:

• Answering, directing and actioning all incoming calls
• Meeting and greeting clients including notifying security, preparing refreshments and resetting the boardroom
• Managing incoming and outgoing post
• Onboarding new clients onto company systems
• Updating and maintaining the company s CRM system, including basic reporting for management meetings
• Managing client records transfers, professional clearance and ongoing maintenance
• Co-managing three shared mailboxes
• Maintaining and updating office admin processes
• Office housekeeping stationery, groceries, liaising with the cleaning company and reporting maintenance issues to the landlord
• Assisting with the organisation and coordination of staff meetings and events
• Supporting the Senior Management Team with ad hoc project work as required

What We re Looking For

• A minimum of 2 3 years experience in an accountancy or tax practice environment
• Knowledge of Company Secretarial (CoSec) processes would be an advantage
• Intermediate proficiency in Microsoft Word and Excel; PowerPoint knowledge a plus
• Articulate and confident communicator both written and verbal
• Strong attention to detail with the ability to juggle multiple tasks effectively
• Self-motivated and able to work independently with confidence
• A proactive problem-solver who remains composed under pressure