Job Category: Management,The Brown and Hurley Group,Workshop / Service Job Description We're seeking an experienced Service Manager to lead our agricultural workshop and drive high standards across customer service, team performance and operational efficiency. This is a great opportunity for someone who enjoys leading people, improving processes and delivering quality outcomes for customers. About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships, operating across 21 locations in Queensland and Northern New South Wales. As an Australian family-owned business with 80 years of industry experience, we specialise in the sale and service of heavy commercial trucks, trailers, and agricultural and construction machinery. Recognised with numerous industry awards, the Brown and Hurley Group is a trusted and leading supplier to Australia's road transport and agricultural sectors. About the Role Based at our Ayr branch and reporting to the Branch Manager, you'll be responsible for leading a high performing Service Department and delivering exceptional support to both internal and external customers. You'll oversee the day to day workshop operations, mentor and develop your team, maintain strong relationships with customers and suppliers, and work closely with Parts and Sales to drive overall branch performance. Key Responsibilities Leadership & Team Development Lead, mentor and support Technicians, Apprentices and Service Advisors. Build a positive, safety focused and customer centric team culture. Oversee recruitment, onboarding and ongoing training for workshop staff. Manage performance, identify skill gaps and ensure staff complete required OEM and internal training. Customer Service & Relationship Management Deliver consistent, high quality customer service and communication. Maintain strong relationships with customers, fleets and suppliers through regular engagement. Resolve complex customer issues professionally and promptly. Workshop Operations Manage daily workflow including scheduling, job allocation and technician productivity. Ensure accurate diagnostics and repairs aligned with OEM standards. Run daily production meetings to review job status, parts availability and deadlines. Actively manage Work in Progress (WIP) to ensure timely invoicing and minimise aged WIP. Maintain a clean, organised and compliant workshop environment. Quality, Safety & Compliance Promote a "Right First Time" approach to minimise repeat repairs. Monitor workmanship quality and investigate comebacks. Ensure adherence to WHS, environmental and company safety requirements. Monitor labour recovery, workshop profitability, job costing and key KPIs. Control costs, overtime and resource allocation. Identify opportunities to improve efficiency and grow service revenue. Ensure accurate completion of job cards, time entries and warranty claims. Skills & Experience Experience as a Service Manager, Foreman, Leading Hand or similar in agricultural, heavy vehicle or automotive dealerships. Strong technical knowledge of agricultural equipment (Case IH, New Holland) or heavy vehicles. Sound understanding of warranty processes, job costing and workshop KPIs. Confident leader with the ability to coach, motivate and develop staff. Excellent communication, problem solving and customer service skills. Strong organisational skills and the ability to manage multiple priorities. Proficient with dealership management systems (DMS), service tools and reporting systems. A continuous improvement mindset with a focus on efficiency and service excellence. Qualifications Certificate III in Heavy Vehicle Mechanical Technology, Engineering (Fixed/ Mobile Plant) or similar. What We Offer Supportive leadership team and strong organisational backing Competitive remuneration package and performance bonus Long-term career growth and development opportunities Company car and fuel card provided. Work with Australia's leading brands in a long-established, family-owned business. Access to health and wellbeing programs, plus retail, banking, and health insurance discounts.
Apr 19, 2026
Full time
Job Category: Management,The Brown and Hurley Group,Workshop / Service Job Description We're seeking an experienced Service Manager to lead our agricultural workshop and drive high standards across customer service, team performance and operational efficiency. This is a great opportunity for someone who enjoys leading people, improving processes and delivering quality outcomes for customers. About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships, operating across 21 locations in Queensland and Northern New South Wales. As an Australian family-owned business with 80 years of industry experience, we specialise in the sale and service of heavy commercial trucks, trailers, and agricultural and construction machinery. Recognised with numerous industry awards, the Brown and Hurley Group is a trusted and leading supplier to Australia's road transport and agricultural sectors. About the Role Based at our Ayr branch and reporting to the Branch Manager, you'll be responsible for leading a high performing Service Department and delivering exceptional support to both internal and external customers. You'll oversee the day to day workshop operations, mentor and develop your team, maintain strong relationships with customers and suppliers, and work closely with Parts and Sales to drive overall branch performance. Key Responsibilities Leadership & Team Development Lead, mentor and support Technicians, Apprentices and Service Advisors. Build a positive, safety focused and customer centric team culture. Oversee recruitment, onboarding and ongoing training for workshop staff. Manage performance, identify skill gaps and ensure staff complete required OEM and internal training. Customer Service & Relationship Management Deliver consistent, high quality customer service and communication. Maintain strong relationships with customers, fleets and suppliers through regular engagement. Resolve complex customer issues professionally and promptly. Workshop Operations Manage daily workflow including scheduling, job allocation and technician productivity. Ensure accurate diagnostics and repairs aligned with OEM standards. Run daily production meetings to review job status, parts availability and deadlines. Actively manage Work in Progress (WIP) to ensure timely invoicing and minimise aged WIP. Maintain a clean, organised and compliant workshop environment. Quality, Safety & Compliance Promote a "Right First Time" approach to minimise repeat repairs. Monitor workmanship quality and investigate comebacks. Ensure adherence to WHS, environmental and company safety requirements. Monitor labour recovery, workshop profitability, job costing and key KPIs. Control costs, overtime and resource allocation. Identify opportunities to improve efficiency and grow service revenue. Ensure accurate completion of job cards, time entries and warranty claims. Skills & Experience Experience as a Service Manager, Foreman, Leading Hand or similar in agricultural, heavy vehicle or automotive dealerships. Strong technical knowledge of agricultural equipment (Case IH, New Holland) or heavy vehicles. Sound understanding of warranty processes, job costing and workshop KPIs. Confident leader with the ability to coach, motivate and develop staff. Excellent communication, problem solving and customer service skills. Strong organisational skills and the ability to manage multiple priorities. Proficient with dealership management systems (DMS), service tools and reporting systems. A continuous improvement mindset with a focus on efficiency and service excellence. Qualifications Certificate III in Heavy Vehicle Mechanical Technology, Engineering (Fixed/ Mobile Plant) or similar. What We Offer Supportive leadership team and strong organisational backing Competitive remuneration package and performance bonus Long-term career growth and development opportunities Company car and fuel card provided. Work with Australia's leading brands in a long-established, family-owned business. Access to health and wellbeing programs, plus retail, banking, and health insurance discounts.
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 19, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Pro Class Recruitment currently have a Service Advisor vacancy with a busy main dealership based in Yeovil. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 28,000 basic salary OTE 36,000 Training and progression Monday - Friday 1 in 3 Saturday Mornings Pension If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Apr 18, 2026
Full time
Pro Class Recruitment currently have a Service Advisor vacancy with a busy main dealership based in Yeovil. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 28,000 basic salary OTE 36,000 Training and progression Monday - Friday 1 in 3 Saturday Mornings Pension If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance. Benefits: Competitive basic salary of 30,000 per annum OTE of approximately 35,000 through commission and bonuses Opportunities for long-term career progression within a well-established dealership Stable employment with growth potential Supportive, family-run atmosphere fostering teamwork and collaboration Working hours from Monday to Friday, 8:30 am to 5:30 pm Saturday mornings on a rota, 8:30 am to 12:30 pm Duties: Liaise with customers to understand their vehicle service needs and provide expert advice Book and schedule vehicle services and repairs efficiently as a Service Advisor Deliver exceptional customer service, building strong client relationships Upsell additional services and parts to optimise workshop revenue as a Service Advisor Maintain accurate service records and update customers on vehicle progress Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs Requirements: Proven experience as a Service Advisor within the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Knowledge of automotive services, repairs, and workshop processes Ability to work effectively within a team environment Motivated to develop a long-term career in the motor trade If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this Service Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apr 18, 2026
Full time
Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance. Benefits: Competitive basic salary of 30,000 per annum OTE of approximately 35,000 through commission and bonuses Opportunities for long-term career progression within a well-established dealership Stable employment with growth potential Supportive, family-run atmosphere fostering teamwork and collaboration Working hours from Monday to Friday, 8:30 am to 5:30 pm Saturday mornings on a rota, 8:30 am to 12:30 pm Duties: Liaise with customers to understand their vehicle service needs and provide expert advice Book and schedule vehicle services and repairs efficiently as a Service Advisor Deliver exceptional customer service, building strong client relationships Upsell additional services and parts to optimise workshop revenue as a Service Advisor Maintain accurate service records and update customers on vehicle progress Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs Requirements: Proven experience as a Service Advisor within the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Knowledge of automotive services, repairs, and workshop processes Ability to work effectively within a team environment Motivated to develop a long-term career in the motor trade If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this Service Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Service Advisor Location - Bicester Salary - £28.000 to £34,000 DOE 44.5 hours per week across 3 alternating shifts Monday to Friday. 07:00am to 16:00pm 08:00am to 17:00pm 09:00am to 18:00pm 1 in 3 Saturday Mornings 08:00am to 12 Midday Location - Bicester My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Bicester Depot. Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Skills and Qualifications of a Service Advisor Excellent communication skills Second to none Customer Service skills Enthusiasm and is hard working Self-motivated and a team player Previous Technical / Mechanical background would be a clear advantage Motor trade experience is essential Please contact Russ Skills or send CV to (url removed) Tel: (phone number removed) (mobile Friendly) (phone number removed)
Apr 18, 2026
Full time
Service Advisor Location - Bicester Salary - £28.000 to £34,000 DOE 44.5 hours per week across 3 alternating shifts Monday to Friday. 07:00am to 16:00pm 08:00am to 17:00pm 09:00am to 18:00pm 1 in 3 Saturday Mornings 08:00am to 12 Midday Location - Bicester My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Bicester Depot. Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Skills and Qualifications of a Service Advisor Excellent communication skills Second to none Customer Service skills Enthusiasm and is hard working Self-motivated and a team player Previous Technical / Mechanical background would be a clear advantage Motor trade experience is essential Please contact Russ Skills or send CV to (url removed) Tel: (phone number removed) (mobile Friendly) (phone number removed)
Pro Class Recruitment currently have a Service Advisor vacancy with a well established independent garage based in Chard. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 26,000 - 29,000 basic - dependant on experience Training and progression Monday - Friday Every other Saturay Morning Pension Free Parking on site If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Apr 18, 2026
Full time
Pro Class Recruitment currently have a Service Advisor vacancy with a well established independent garage based in Chard. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 26,000 - 29,000 basic - dependant on experience Training and progression Monday - Friday Every other Saturay Morning Pension Free Parking on site If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Our client, a well-established franchised car dealership in Crawley, West Sussex, is actively seeking a professional and experienced Service Advisor to join their dynamic team. This Service Advisor position offers an excellent opportunity to develop your automotive career within a reputable dealership, providing outstanding customer service and maximising earning potential. Benefits: Competitive basic salary between 28,000 and 32,000, commensurate with experience Uncapped bonus structure with the potential to earn over 40,000 OTE annually Monday to Friday working hours, with no weekends required Continuous training and career development opportunities within a recognised dealership Supportive team environment dedicated to delivering exceptional customer service Opportunity to represent a reputable brand in West Sussex Duties: Provide outstanding customer service that consistently exceeds client expectations Accurately interpret customer concerns and liaise effectively with workshop technicians Manage customer appointments, scheduling, and workshop lane efficiently as a Service Advisor Provide precise estimates for repairs, diagnostics, and service costs Handle customer inquiries, complaints, and follow-up in a professional manner Track vehicles through the workshop, ensuring timely updates for customers Upsell additional services and parts to enhance customer satisfaction and dealership profitability Requirements: Proven UK automotive experience as a Service Advisor Excellent communication and organisational skills Ability to deliver VIP service standards within a fast-paced environment Strong team player with a professional approach and high attention to detail Full UK driving licence Flexibility to travel to Crawley for long-term employment if currently based elsewhere If you are a motivated Service Advisor seeking a position within a well-regarded dealership that offers excellent earning potential and career growth, we encourage you to apply. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Apr 17, 2026
Full time
Our client, a well-established franchised car dealership in Crawley, West Sussex, is actively seeking a professional and experienced Service Advisor to join their dynamic team. This Service Advisor position offers an excellent opportunity to develop your automotive career within a reputable dealership, providing outstanding customer service and maximising earning potential. Benefits: Competitive basic salary between 28,000 and 32,000, commensurate with experience Uncapped bonus structure with the potential to earn over 40,000 OTE annually Monday to Friday working hours, with no weekends required Continuous training and career development opportunities within a recognised dealership Supportive team environment dedicated to delivering exceptional customer service Opportunity to represent a reputable brand in West Sussex Duties: Provide outstanding customer service that consistently exceeds client expectations Accurately interpret customer concerns and liaise effectively with workshop technicians Manage customer appointments, scheduling, and workshop lane efficiently as a Service Advisor Provide precise estimates for repairs, diagnostics, and service costs Handle customer inquiries, complaints, and follow-up in a professional manner Track vehicles through the workshop, ensuring timely updates for customers Upsell additional services and parts to enhance customer satisfaction and dealership profitability Requirements: Proven UK automotive experience as a Service Advisor Excellent communication and organisational skills Ability to deliver VIP service standards within a fast-paced environment Strong team player with a professional approach and high attention to detail Full UK driving licence Flexibility to travel to Crawley for long-term employment if currently based elsewhere If you are a motivated Service Advisor seeking a position within a well-regarded dealership that offers excellent earning potential and career growth, we encourage you to apply. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
If you have applied for this position in the past 3-months and were unsuccessful, please refrain from reapplying. Working Hours: Monday to Thursday, 8am-5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, we're not just offering a job-we're offering a long-term career development opportunity. About the Role As a Customer Communications Centre Advisor, you'll be the first point of contact for our customers-handling queries via phone, email, WhatsApp, and social media. You'll diagnose repairs, review accounts, and signpost services, all while delivering exceptional customer service. You'll be empowered to: Resolve customer queries at first contact Collaborate across departments to find solutions Support new colleagues through buddying and training Continuously develop your skills through training in general and repairs enquiries What You'll Bring We're looking for individuals who are: Excellent communicators with a professional telephone manner Empathetic and customer-focused Proficient with IT, specifically MS Office Able to prioritize and manage time effectively Educated to GCSE level (A-C in English and Maths) Experience in customer service of some description is a must, but this doesn't have to have been in housing or in a directly comparable environment. We value potential and attitude just as much as experience. Why bpha? We live by our values: We take responsibility - doing the right thing, not the easy thing We show empathy - listening and understanding every customer We are better together - collaborating and celebrating diversity We are ambitious - always learning and striving to be the best With structured development pathways and a culture of support, bpha is the perfect place to start and grow your career. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.
Apr 17, 2026
Full time
If you have applied for this position in the past 3-months and were unsuccessful, please refrain from reapplying. Working Hours: Monday to Thursday, 8am-5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, we're not just offering a job-we're offering a long-term career development opportunity. About the Role As a Customer Communications Centre Advisor, you'll be the first point of contact for our customers-handling queries via phone, email, WhatsApp, and social media. You'll diagnose repairs, review accounts, and signpost services, all while delivering exceptional customer service. You'll be empowered to: Resolve customer queries at first contact Collaborate across departments to find solutions Support new colleagues through buddying and training Continuously develop your skills through training in general and repairs enquiries What You'll Bring We're looking for individuals who are: Excellent communicators with a professional telephone manner Empathetic and customer-focused Proficient with IT, specifically MS Office Able to prioritize and manage time effectively Educated to GCSE level (A-C in English and Maths) Experience in customer service of some description is a must, but this doesn't have to have been in housing or in a directly comparable environment. We value potential and attitude just as much as experience. Why bpha? We live by our values: We take responsibility - doing the right thing, not the easy thing We show empathy - listening and understanding every customer We are better together - collaborating and celebrating diversity We are ambitious - always learning and striving to be the best With structured development pathways and a culture of support, bpha is the perfect place to start and grow your career. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary: To support the development of the Customer Service Advisors including coaching and on the job assistance of the team. To ensure that key performance indicators, operational processes and recognised customer service excellence is being adhered to whilst providing specific support to team members. The Senior Customer Service Advisor should be a recognised expert for the delivery of a customer centric service to our customers. Location: Tunbridge Wells or Epsom Salary: £30,970 Hours of work: 35 Contract: Permanent For more information and to apply, please click 'Apply Now'.
Apr 17, 2026
Full time
Role Summary: To support the development of the Customer Service Advisors including coaching and on the job assistance of the team. To ensure that key performance indicators, operational processes and recognised customer service excellence is being adhered to whilst providing specific support to team members. The Senior Customer Service Advisor should be a recognised expert for the delivery of a customer centric service to our customers. Location: Tunbridge Wells or Epsom Salary: £30,970 Hours of work: 35 Contract: Permanent For more information and to apply, please click 'Apply Now'.
Solus Accident Repair Centres
Preston On The Hill, Cheshire
Overview The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 17, 2026
Full time
Overview The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Join a renowned automotive dealership in Bury as a Service Advisor, where you will play a vital part in delivering exceptional customer service within a well-established, family-run business. Our client, a respected leader in the motor trade, is seeking a skilled and customer-focused Service Advisor to support their busy service department. This Service Advisor opportunity offers a clear pathway for career development and working within a supportive, growth-oriented environment. Benefits: Attractive basic salary with the potential to earn an OTE of 32,500 Full manufacturer-approved training to enhance your technical and customer service skills Supportive and friendly team environment within a family-owned business Opportunities for career progression as the company expands Continuous development programmes designed to foster your professional growth Duties: Greeting customers and efficiently managing vehicle service bookings Providing professional and clear explanations of vehicle repairs and recommended services Liaising with technicians and the service manager to ensure high standards of service delivery Maintaining accurate service records and completing all paperwork promptly Upselling additional services where appropriate to maximise customer satisfaction and dealership profitability Following established customer care processes to ensure a seamless experience for clients Requirements: Proven experience as a Service Advisor within the motor trade or a related customer service position Strong communication and organisational skills Competent in the use of basic computer and tablet-based systems Knowledge of automotive systems and repairs is advantageous Ability to work effectively within a team and demonstrate excellent customer care Full UK driving licence is essential Attention to detail and a professional, diligent approach to work If you possess the skills and experience required to excel as a Service Advisor in Bury, we would like to hear from you. This is an excellent opportunity to advance your career within a reputable organisation that values its staff. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Bury and Greater Manchester, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today.
Apr 17, 2026
Full time
Join a renowned automotive dealership in Bury as a Service Advisor, where you will play a vital part in delivering exceptional customer service within a well-established, family-run business. Our client, a respected leader in the motor trade, is seeking a skilled and customer-focused Service Advisor to support their busy service department. This Service Advisor opportunity offers a clear pathway for career development and working within a supportive, growth-oriented environment. Benefits: Attractive basic salary with the potential to earn an OTE of 32,500 Full manufacturer-approved training to enhance your technical and customer service skills Supportive and friendly team environment within a family-owned business Opportunities for career progression as the company expands Continuous development programmes designed to foster your professional growth Duties: Greeting customers and efficiently managing vehicle service bookings Providing professional and clear explanations of vehicle repairs and recommended services Liaising with technicians and the service manager to ensure high standards of service delivery Maintaining accurate service records and completing all paperwork promptly Upselling additional services where appropriate to maximise customer satisfaction and dealership profitability Following established customer care processes to ensure a seamless experience for clients Requirements: Proven experience as a Service Advisor within the motor trade or a related customer service position Strong communication and organisational skills Competent in the use of basic computer and tablet-based systems Knowledge of automotive systems and repairs is advantageous Ability to work effectively within a team and demonstrate excellent customer care Full UK driving licence is essential Attention to detail and a professional, diligent approach to work If you possess the skills and experience required to excel as a Service Advisor in Bury, we would like to hear from you. This is an excellent opportunity to advance your career within a reputable organisation that values its staff. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Bury and Greater Manchester, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today.
Job Title: Housing Repairs Customer Service Advisor - Location: Newham, London Contract Type: Temporary Hours: Mon - Fri 9-5 Rate: 18.92 PAYE hour Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have the perfect opportunity for you! About the Role: As a Repairs Customer Services Advisor, you'll play a vital role in delivering top-notch front-line services within our Repairs Contact Centre. You'll be the first point of contact for our customers, helping them navigate their service requests with ease and efficiency. Key Responsibilities: Handle a variety of service requests, offering guidance and support related to repairs within Housing Services. Promote the council's online services while ensuring a 'right first time' ethos in your service delivery. Maintain high standards of customer interaction and communication, addressing sensitive enquiries with professionalism and empathy. Collaborate with the customer services team to enhance service quality and responsiveness. What We're Looking For: A clear understanding of customer service principles and the ability to deliver value-driven services. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a proactive approach to service challenges. A commitment to equality and diversity in all interactions. Ready to Make an Impact? If you're excited about helping others and believe you have what it takes to excel in this role, we'd love to hear from you! Apply now and become a part of our vibrant team dedicated to providing exceptional service! We champion equality and diversity and welcome applications from all backgrounds. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 17, 2026
Seasonal
Job Title: Housing Repairs Customer Service Advisor - Location: Newham, London Contract Type: Temporary Hours: Mon - Fri 9-5 Rate: 18.92 PAYE hour Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have the perfect opportunity for you! About the Role: As a Repairs Customer Services Advisor, you'll play a vital role in delivering top-notch front-line services within our Repairs Contact Centre. You'll be the first point of contact for our customers, helping them navigate their service requests with ease and efficiency. Key Responsibilities: Handle a variety of service requests, offering guidance and support related to repairs within Housing Services. Promote the council's online services while ensuring a 'right first time' ethos in your service delivery. Maintain high standards of customer interaction and communication, addressing sensitive enquiries with professionalism and empathy. Collaborate with the customer services team to enhance service quality and responsiveness. What We're Looking For: A clear understanding of customer service principles and the ability to deliver value-driven services. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a proactive approach to service challenges. A commitment to equality and diversity in all interactions. Ready to Make an Impact? If you're excited about helping others and believe you have what it takes to excel in this role, we'd love to hear from you! Apply now and become a part of our vibrant team dedicated to providing exceptional service! We champion equality and diversity and welcome applications from all backgrounds. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Our client, a reputable franchise-approved commercial vehicle dealer group with multiple locations nationwide, is actively seeking a Vehicle Service Advisor for their busy Gloucester dealership. This is an excellent opportunity for a skilled and motivated individual to join a professional team and progress their career within the automotive industry. Benefits: Starting basic salary of 30,000 per annum, with the potential to earn up to 33,000 including performance-related bonuses 23 days of annual leave plus 8 statutory bank holidays Workplace pension scheme Access to extensive technical training and professional development Discounts on high street and retailer products through various schemes Staff wellness programmes and recognition awards for long service and achievement Enhanced maternity and paternity pay Long-term career prospects within a multi-award-winning business recognised as a "Great Place to Work" Duties: Greet customers professionally and ensure the highest level of customer satisfaction Manage workshop loading efficiently and keep it up to date Keep customers proactively informed about vehicle progress as a Service Advisor Book vehicle appointments considering workshop capacity and customer convenience Identify customer requirements and prepare accurate, fully inclusive quotations Produce detailed job cards, estimates, invoices, and related documentation Explain work carried out to customers clearly, maximising sales opportunities for additional services Generate warranty job cards following manufacturer policies and procedures as a Service Advisor Record all work requirements accurately, distinguishing between retail, warranty, internal, and non-chargeable repairs Liaise with the Parts Department to ensure parts availability Attend to warranty authorisations and liaise with vehicle manufacturers as necessary Uphold high standards of customer service and professionalism in all interactions Requirements: Proven experience as a Vehicle Service Advisor or similar position within the automotive trade Strong communication and customer relationship skills Excellent organisational abilities with IT literacy; experience with Kerridge/Keyloop is preferable A full UK driving licence with minimal points Ability to deliver exceptional customer service and maximise sales opportunities Knowledge of warranty procedures and, ideally, experience with commercial vehicles; not essential but advantageous This is a fantastic opportunity for an experienced Vehicle Service Advisor to join a thriving dealership and develop their career into a more senior position. We are seeking a proactive, customer-focused individual with a strong automotive background who thrives in a fast-paced environment. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Apr 16, 2026
Full time
Our client, a reputable franchise-approved commercial vehicle dealer group with multiple locations nationwide, is actively seeking a Vehicle Service Advisor for their busy Gloucester dealership. This is an excellent opportunity for a skilled and motivated individual to join a professional team and progress their career within the automotive industry. Benefits: Starting basic salary of 30,000 per annum, with the potential to earn up to 33,000 including performance-related bonuses 23 days of annual leave plus 8 statutory bank holidays Workplace pension scheme Access to extensive technical training and professional development Discounts on high street and retailer products through various schemes Staff wellness programmes and recognition awards for long service and achievement Enhanced maternity and paternity pay Long-term career prospects within a multi-award-winning business recognised as a "Great Place to Work" Duties: Greet customers professionally and ensure the highest level of customer satisfaction Manage workshop loading efficiently and keep it up to date Keep customers proactively informed about vehicle progress as a Service Advisor Book vehicle appointments considering workshop capacity and customer convenience Identify customer requirements and prepare accurate, fully inclusive quotations Produce detailed job cards, estimates, invoices, and related documentation Explain work carried out to customers clearly, maximising sales opportunities for additional services Generate warranty job cards following manufacturer policies and procedures as a Service Advisor Record all work requirements accurately, distinguishing between retail, warranty, internal, and non-chargeable repairs Liaise with the Parts Department to ensure parts availability Attend to warranty authorisations and liaise with vehicle manufacturers as necessary Uphold high standards of customer service and professionalism in all interactions Requirements: Proven experience as a Vehicle Service Advisor or similar position within the automotive trade Strong communication and customer relationship skills Excellent organisational abilities with IT literacy; experience with Kerridge/Keyloop is preferable A full UK driving licence with minimal points Ability to deliver exceptional customer service and maximise sales opportunities Knowledge of warranty procedures and, ideally, experience with commercial vehicles; not essential but advantageous This is a fantastic opportunity for an experienced Vehicle Service Advisor to join a thriving dealership and develop their career into a more senior position. We are seeking a proactive, customer-focused individual with a strong automotive background who thrives in a fast-paced environment. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
About the Role We are looking for a skilled and motivated Agricultural Fitter with strong expertise in hydraulic and electronic systems to join a well-established agricultural dealership or contracting operation. The successful candidate will be responsible for the maintenance, diagnostics, and repair of modern agricultural machinery, with a particular focus on hydraulic circuits, electronic control systems, GPS/auto-steer technology, and precision farming equipment. Key Responsibilities • Carry out diagnostics, servicing, and repair of hydraulic systems including pumps, rams, valves, hoses, and hydraulic motors on a wide range of agricultural machinery • Diagnose and repair electronic and electrical faults on tractors, combines, sprayers, drills, and ancillary equipment using manufacturer diagnostic software • Install, calibrate, and maintain GPS guidance systems, auto-steer, variable rate controllers, and ISOBUS-compatible implements • Perform routine servicing, pre-season inspections, and PDIs (pre-delivery inspections) on new and used machinery • Carry out both workshop-based and on-farm repairs, providing a responsive and professional field service when required • Read and interpret hydraulic schematics, wiring diagrams, and technical service bulletins • Maintain accurate service records and job cards, ensuring parts are ordered efficiently • Liaise with customers in a professional and courteous manner, providing clear communication on repair progress and timescales • Support the wider workshop team during peak periods such as harvest and drilling seasons • Stay up to date with new machinery technology, attending manufacturer training courses as required Skills & Requirements • Proven experience as an agricultural or plant fitter, ideally with a focus on hydraulic and electronic systems • City & Guilds / NVQ Level 3 in Land-Based Engineering or equivalent qualification • Strong working knowledge of hydraulic circuits and electronic control units (ECUs) • Experience using manufacturer diagnostic tools (e.g., John Deere Service Advisor, AGCO EDT, CNH EST, CLAAS CDS)• Ability to read and interpret technical drawings, hydraulic schematics, and wiring diagrams • Full UK driving licence (essential) • Excellent problem-solving skills and a methodical approach to fault-finding • Ability to work independently and as part of a team in a fast-paced environment • Willingness to undertake on-farm callouts, including occasional weekend and evening work during peak seasons Desirable • Manufacturer-specific training certifications (e.g., John Deere, Case IH, New Holland, Fendt, CLAAS) • Experience with precision agriculture technology and telematics systems • Welding and fabrication skills (MIG/TIG) • Forklift or telehandler licence What's on Offer • Competitive salary dependent on experience • Company vehicle or van (for field service roles) • Manufacturer training and ongoing professional development • Pension scheme and holiday entitlement • Supportive team environment with genuine career progression opportunities How to Apply For a confidential discussion or to apply, please contact Sam at (url removed). We truly value each and every candidate and are committed to finding the right opportunity for you.
Apr 16, 2026
Full time
About the Role We are looking for a skilled and motivated Agricultural Fitter with strong expertise in hydraulic and electronic systems to join a well-established agricultural dealership or contracting operation. The successful candidate will be responsible for the maintenance, diagnostics, and repair of modern agricultural machinery, with a particular focus on hydraulic circuits, electronic control systems, GPS/auto-steer technology, and precision farming equipment. Key Responsibilities • Carry out diagnostics, servicing, and repair of hydraulic systems including pumps, rams, valves, hoses, and hydraulic motors on a wide range of agricultural machinery • Diagnose and repair electronic and electrical faults on tractors, combines, sprayers, drills, and ancillary equipment using manufacturer diagnostic software • Install, calibrate, and maintain GPS guidance systems, auto-steer, variable rate controllers, and ISOBUS-compatible implements • Perform routine servicing, pre-season inspections, and PDIs (pre-delivery inspections) on new and used machinery • Carry out both workshop-based and on-farm repairs, providing a responsive and professional field service when required • Read and interpret hydraulic schematics, wiring diagrams, and technical service bulletins • Maintain accurate service records and job cards, ensuring parts are ordered efficiently • Liaise with customers in a professional and courteous manner, providing clear communication on repair progress and timescales • Support the wider workshop team during peak periods such as harvest and drilling seasons • Stay up to date with new machinery technology, attending manufacturer training courses as required Skills & Requirements • Proven experience as an agricultural or plant fitter, ideally with a focus on hydraulic and electronic systems • City & Guilds / NVQ Level 3 in Land-Based Engineering or equivalent qualification • Strong working knowledge of hydraulic circuits and electronic control units (ECUs) • Experience using manufacturer diagnostic tools (e.g., John Deere Service Advisor, AGCO EDT, CNH EST, CLAAS CDS)• Ability to read and interpret technical drawings, hydraulic schematics, and wiring diagrams • Full UK driving licence (essential) • Excellent problem-solving skills and a methodical approach to fault-finding • Ability to work independently and as part of a team in a fast-paced environment • Willingness to undertake on-farm callouts, including occasional weekend and evening work during peak seasons Desirable • Manufacturer-specific training certifications (e.g., John Deere, Case IH, New Holland, Fendt, CLAAS) • Experience with precision agriculture technology and telematics systems • Welding and fabrication skills (MIG/TIG) • Forklift or telehandler licence What's on Offer • Competitive salary dependent on experience • Company vehicle or van (for field service roles) • Manufacturer training and ongoing professional development • Pension scheme and holiday entitlement • Supportive team environment with genuine career progression opportunities How to Apply For a confidential discussion or to apply, please contact Sam at (url removed). We truly value each and every candidate and are committed to finding the right opportunity for you.
Job Title: Service Advisor (Motor Trade) Salary: 31,000 + bonuses 40,000 is realistic Location: Croydon Holt Recruitment is seeking an Automotive S ervice Advisor to join an established independent Dealership Group in the Croydon area. If you're passionate about customer service, we want to hear from you! What We Offer: Competitive Salary: Up to 31,000 with a bonus that can reach up to 40,000 Work-Life Balance: Monday to Friday only Independently run & owned: One of the best family-run dealer Group representing the brand in the country - honest communcation and repairs on a wide variety of vehicles. What We're Looking For: A valid driving license . Customer Service experience in the Motor Trade - (1-2 years) Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout! (url removed) / (phone number removed)
Apr 16, 2026
Full time
Job Title: Service Advisor (Motor Trade) Salary: 31,000 + bonuses 40,000 is realistic Location: Croydon Holt Recruitment is seeking an Automotive S ervice Advisor to join an established independent Dealership Group in the Croydon area. If you're passionate about customer service, we want to hear from you! What We Offer: Competitive Salary: Up to 31,000 with a bonus that can reach up to 40,000 Work-Life Balance: Monday to Friday only Independently run & owned: One of the best family-run dealer Group representing the brand in the country - honest communcation and repairs on a wide variety of vehicles. What We're Looking For: A valid driving license . Customer Service experience in the Motor Trade - (1-2 years) Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout! (url removed) / (phone number removed)
Audi Leicester is seeking a professional and customer-driven Bodyshop Advisor to join our team and help deliver a class-leading cosmetic repair experience aligned with Audi's premium standards. This role is ideal for someone who enjoys working with customers, has a keen eye for detail, and thrives in a fast-paced automotive environment. The Role As Bodyshop Advisor, you will be the main point of contact for customers visiting our Bodyshop. You will actively consult with customers to identify cosmetic repair opportunities, guide them through the repair process, and ensure their experience is seamless from initial enquiry through to vehicle collection. Your responsibilities will include: Welcoming and consulting with customers visiting the business. Inspecting vehicles and identifying potential cosmetic and body repairs. Creating accurate and timely repair quotations. Proactively following up on repair opportunities to maximise conversion. Booking work into the Bodyshop and managing the repair workflow. Liaising with technicians and other departments to ensure smooth progress. Keeping customers informed throughout the repair journey. Ensuring completed work meets Audi quality standards. Delivering a premium, class-leading customer experience at every touchpoint. Maintaining accurate records and ensuring compliance with dealership processes. About You We're looking for someone who combines strong customer service skills with commercial awareness and attention to detail. You will ideally have: Previous experience in a Bodyshop, service advisor, or automotive customer-facing role. Excellent communication and interpersonal skills. Confidence discussing repairs and costs with customers. A proactive, sales-focused approach to identifying and converting opportunities. Strong organisation and follow-up skills. A high standard of professionalism and presentation. The ability to manage multiple jobs while maintaining quality. Full UK driving licence. Experience within a premium or franchised dealership environment would be advantageous, but not essential. Why Join Audi Leicester? Represent one of the world's leading premium automotive brands. Be part of a professional and supportive team. Opportunity to influence customer satisfaction and Bodyshop performance. Ongoing training and development within a respected dealer group. If you're passionate about customer experience, enjoy building relationships, and take pride in delivering high-quality results, we'd love to hear from you. Apply now to join Audi Leicester as a Bodyshop Advisor. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 16, 2026
Full time
Audi Leicester is seeking a professional and customer-driven Bodyshop Advisor to join our team and help deliver a class-leading cosmetic repair experience aligned with Audi's premium standards. This role is ideal for someone who enjoys working with customers, has a keen eye for detail, and thrives in a fast-paced automotive environment. The Role As Bodyshop Advisor, you will be the main point of contact for customers visiting our Bodyshop. You will actively consult with customers to identify cosmetic repair opportunities, guide them through the repair process, and ensure their experience is seamless from initial enquiry through to vehicle collection. Your responsibilities will include: Welcoming and consulting with customers visiting the business. Inspecting vehicles and identifying potential cosmetic and body repairs. Creating accurate and timely repair quotations. Proactively following up on repair opportunities to maximise conversion. Booking work into the Bodyshop and managing the repair workflow. Liaising with technicians and other departments to ensure smooth progress. Keeping customers informed throughout the repair journey. Ensuring completed work meets Audi quality standards. Delivering a premium, class-leading customer experience at every touchpoint. Maintaining accurate records and ensuring compliance with dealership processes. About You We're looking for someone who combines strong customer service skills with commercial awareness and attention to detail. You will ideally have: Previous experience in a Bodyshop, service advisor, or automotive customer-facing role. Excellent communication and interpersonal skills. Confidence discussing repairs and costs with customers. A proactive, sales-focused approach to identifying and converting opportunities. Strong organisation and follow-up skills. A high standard of professionalism and presentation. The ability to manage multiple jobs while maintaining quality. Full UK driving licence. Experience within a premium or franchised dealership environment would be advantageous, but not essential. Why Join Audi Leicester? Represent one of the world's leading premium automotive brands. Be part of a professional and supportive team. Opportunity to influence customer satisfaction and Bodyshop performance. Ongoing training and development within a respected dealer group. If you're passionate about customer experience, enjoy building relationships, and take pride in delivering high-quality results, we'd love to hear from you. Apply now to join Audi Leicester as a Bodyshop Advisor. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Prestige Service Advisor £30k - £34k basic, OTE £41k Tonbridge Permanent/Full Time Working Hours: Monday to Friday (8 6pm) / 1 in 3 Saturdays (8.30am 12.30pm) Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact us today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a dealership, as a Service Advisor (1 year minimum). Pinnacle DMS knowledge is desirable, but not essential. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
Apr 16, 2026
Full time
Prestige Service Advisor £30k - £34k basic, OTE £41k Tonbridge Permanent/Full Time Working Hours: Monday to Friday (8 6pm) / 1 in 3 Saturdays (8.30am 12.30pm) Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more please contact us today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a dealership, as a Service Advisor (1 year minimum). Pinnacle DMS knowledge is desirable, but not essential. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
A leading automotive company in Newcastle upon Tyne is looking for a motivated Customer Service Advisor. This role involves building relationships with customers, coordinating servicing and repairs, and providing timely updates. The ideal candidate possesses excellent communication skills and a strong dedication to delivering exceptional service. The position offers benefits such as in-house training, 25 days of holiday, and life insurance, ensuring a supportive environment for career progression.
Apr 16, 2026
Full time
A leading automotive company in Newcastle upon Tyne is looking for a motivated Customer Service Advisor. This role involves building relationships with customers, coordinating servicing and repairs, and providing timely updates. The ideal candidate possesses excellent communication skills and a strong dedication to delivering exceptional service. The position offers benefits such as in-house training, 25 days of holiday, and life insurance, ensuring a supportive environment for career progression.
Working Hours: Monday to Friday, Week 1: 07:00 - 15:30, Week 2: 09:30 - 18:00 + 1 in 2 Saturdays 07:00 - 12:00 (OT) Benefits In-house training provided to support career progression 25 days holiday + public holidays which increases with service Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual 'Company Success Payment' We have an exciting opportunity for a motivated individual to join our team at Newcastle. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first class service and an organised approach to your work. Key Responsibilities Meet and greet all customers on arrival in a professional and friendly manner. Manage day to day administrative tasks confidently and efficiently. Use initiative and be comfortable working as an individual. Plan, schedule, and coordinate work. Create and process job cards, checking for existing work in progress. Check account detail, available credit and obtain relevant authorisation. Provide timely updates to our customers. Agree timescales for unscheduled work and follow through to completion. Closing Date: 13/05/2026
Apr 16, 2026
Full time
Working Hours: Monday to Friday, Week 1: 07:00 - 15:30, Week 2: 09:30 - 18:00 + 1 in 2 Saturdays 07:00 - 12:00 (OT) Benefits In-house training provided to support career progression 25 days holiday + public holidays which increases with service Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual 'Company Success Payment' We have an exciting opportunity for a motivated individual to join our team at Newcastle. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first class service and an organised approach to your work. Key Responsibilities Meet and greet all customers on arrival in a professional and friendly manner. Manage day to day administrative tasks confidently and efficiently. Use initiative and be comfortable working as an individual. Plan, schedule, and coordinate work. Create and process job cards, checking for existing work in progress. Check account detail, available credit and obtain relevant authorisation. Provide timely updates to our customers. Agree timescales for unscheduled work and follow through to completion. Closing Date: 13/05/2026
Description: Repairs Coordinator 28,000 - 33,000 Basic Salary8:45am - 5:30pm, Monday to FridayCareer progression opportunity to develop your career and possibly head the whole department Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolioSchedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timelineLiaise with contractors and suppliers to obtain quotes and schedule repairsMonitor and manage the repairs budget and ensure all expenses are within the allocated budgetMaintain accurate records of all repairs and maintenance workConduct regular property inspections to identify any repairs or maintenance needsCommunicate with tenants to schedule repairs and keep them informed of any delays or changesEnsure all repairs and maintenance work comply with health and safety regulationsMaintain a good working relationship with contractors and suppliersProvide regular updates to the Property Manager on the status of repairs and maintenance workAssist with other property management tasks as needed Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar roleKnowledge of property maintenance and repair proceduresExcellent organizational and time-management skillsStrong communication and interpersonal skillsAbility to work well under pressure and meet tight deadlinesAttention to detail and problem-solving skillsProficient in MS Office and property management softwareKnowledge of health and safety regulationsA valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
Apr 16, 2026
Full time
Description: Repairs Coordinator 28,000 - 33,000 Basic Salary8:45am - 5:30pm, Monday to FridayCareer progression opportunity to develop your career and possibly head the whole department Repairs Coordinator - Role Overview: We are currently seeking a highly organised and detail-oriented Repairs Coordinator to join our team in Dartford, Kent. The successful applicanty will be responsible for coordinating all repairs and maintenance activities for our property portfolio, ensuring they are completed in a timely and efficient manner. The ideal candidate will have a strong background in maintenance coordination, property management, and excellent communication skills. Repairs Coordinator - Key Responsibilities: Coordinate all repairs and maintenance activities for our property portfolioSchedule and oversee repairs and maintenance work, ensuring they are completed within the agreed timelineLiaise with contractors and suppliers to obtain quotes and schedule repairsMonitor and manage the repairs budget and ensure all expenses are within the allocated budgetMaintain accurate records of all repairs and maintenance workConduct regular property inspections to identify any repairs or maintenance needsCommunicate with tenants to schedule repairs and keep them informed of any delays or changesEnsure all repairs and maintenance work comply with health and safety regulationsMaintain a good working relationship with contractors and suppliersProvide regular updates to the Property Manager on the status of repairs and maintenance workAssist with other property management tasks as needed Repairs Coordinator - Requirements: Proven experience as a Repairs Coordinator or similar roleKnowledge of property maintenance and repair proceduresExcellent organizational and time-management skillsStrong communication and interpersonal skillsAbility to work well under pressure and meet tight deadlinesAttention to detail and problem-solving skillsProficient in MS Office and property management softwareKnowledge of health and safety regulationsA valid driver's license and access to a vehicle If you are a highly motivated individual with a passion for property management and possess the skills and experience we are looking for, we would love to hear from you! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
