Reports to : Contracts Controller Direct Reports : None Location : Elland - Halifax Purpose of the role: Support the preparation, negotiation, and review of Rental and Repair & Maintenance contracts in relation to Special Vehicles. Responsible for rental and administrative processes inclusive of on-site stock and resource availability, off hire quotations, contract invoicing position and outstanding queries. To provide efficient customer service and build relationships with both internal and external customers. Responsibilities: To provide support to key internal customers: Senior Contracts Controller Area Sales Managers Proactively ensure that customer accounts are managed in line with agreed contracts: Obtain purchase order numbers in a timely manner. Invoice contractual revenue in line with department objectives. Liaise with Accounts to proactively manage invoice queries. Complete credit requests. Invoice damage recharge, contract over hours and telematics usage. Taxing recharge where necessary. To ensure all contract administration is accurately created and stored in line with set processes and procedures including: Contract creation. Obtain contract signatures and distribute accordingly. Maintain Vehicle Product Specification (VPS) system - all updates (servex, hire, main) Prepare contract summaries and share with key internal departments as necessary. Prepare and maintain vehicle administration accurately and proactively ensure that customer accounts are managed in line with set processes, procedures and agreed contracts including: Maintain Terberg Connect and any other Telematic systems as necessary. Co-ordinate and process insurance claims. Co-ordinate service VOR swaps in line with company procedures. Prepare and maintain Service Level Agreements and Addendum Letters Work with the Business Development Co-ordinator, assist with renewable business rental extensions as necessary. Prepare and maintain a record of accurate contract monthly figures for submission to Senior Contracts Controller. Monitor and review Terberg Connect and Over Hours Reports, proactively work with necessary colleagues to ensure consistent contract reviews. Support with carry out stock-check on site as necessary Proactively work with Delivery Team to ensure a consistent service through customer feedback. Monitor and proactively manage work in progress (WIP) Provide high quality, accurate and in-depth knowledge of contracts customer base. Be responsible for managing your own time efficiently. To work with all departments, particularly with projects that are being explored or implemented. Ensure customer enquiries (phone/email) are professionally and proactively managed, and/or escalated to wider teams. To undertake projects as and when required, to support the need of the business or to achieve departmental objectives. Critical Skills Required: High attention to detail. Communications skills, both verbal and in writing, together with the ability to communicate at all levels. Interpersonal skills and the ability to develop strong working relationships. Ability to manage own workload independently and prioritise tasks. Excellent organisation and prioritising skills. Critical Knowledge Required: Good knowledge of other Microsoft Office Packages - Outlook, Word, Excel, and PowerPoint. Excellent customer service skills with an ethos for getting it right the first time. Excellent communication skills, verbal and written, together with the ability to communicate at all levels. Able to solve problems in an efficient, effective, and logical manner. The ability to work well in a team and manage own workload independently, prioritising tasks. Results Orientated with the ability to recognise priorities and carry out relevant steps to achieve solutions with a strong work ethic. Conscientious and understands how activities impact others and the wider business. Demonstrates financial awareness. Qualifications and Experience Required: Proven rental experience in a similar role. Knowledge of the HGV sector/market is desirable. Self-motivated and desire to achieve set goals. Why You'll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Apr 21, 2026
Full time
Reports to : Contracts Controller Direct Reports : None Location : Elland - Halifax Purpose of the role: Support the preparation, negotiation, and review of Rental and Repair & Maintenance contracts in relation to Special Vehicles. Responsible for rental and administrative processes inclusive of on-site stock and resource availability, off hire quotations, contract invoicing position and outstanding queries. To provide efficient customer service and build relationships with both internal and external customers. Responsibilities: To provide support to key internal customers: Senior Contracts Controller Area Sales Managers Proactively ensure that customer accounts are managed in line with agreed contracts: Obtain purchase order numbers in a timely manner. Invoice contractual revenue in line with department objectives. Liaise with Accounts to proactively manage invoice queries. Complete credit requests. Invoice damage recharge, contract over hours and telematics usage. Taxing recharge where necessary. To ensure all contract administration is accurately created and stored in line with set processes and procedures including: Contract creation. Obtain contract signatures and distribute accordingly. Maintain Vehicle Product Specification (VPS) system - all updates (servex, hire, main) Prepare contract summaries and share with key internal departments as necessary. Prepare and maintain vehicle administration accurately and proactively ensure that customer accounts are managed in line with set processes, procedures and agreed contracts including: Maintain Terberg Connect and any other Telematic systems as necessary. Co-ordinate and process insurance claims. Co-ordinate service VOR swaps in line with company procedures. Prepare and maintain Service Level Agreements and Addendum Letters Work with the Business Development Co-ordinator, assist with renewable business rental extensions as necessary. Prepare and maintain a record of accurate contract monthly figures for submission to Senior Contracts Controller. Monitor and review Terberg Connect and Over Hours Reports, proactively work with necessary colleagues to ensure consistent contract reviews. Support with carry out stock-check on site as necessary Proactively work with Delivery Team to ensure a consistent service through customer feedback. Monitor and proactively manage work in progress (WIP) Provide high quality, accurate and in-depth knowledge of contracts customer base. Be responsible for managing your own time efficiently. To work with all departments, particularly with projects that are being explored or implemented. Ensure customer enquiries (phone/email) are professionally and proactively managed, and/or escalated to wider teams. To undertake projects as and when required, to support the need of the business or to achieve departmental objectives. Critical Skills Required: High attention to detail. Communications skills, both verbal and in writing, together with the ability to communicate at all levels. Interpersonal skills and the ability to develop strong working relationships. Ability to manage own workload independently and prioritise tasks. Excellent organisation and prioritising skills. Critical Knowledge Required: Good knowledge of other Microsoft Office Packages - Outlook, Word, Excel, and PowerPoint. Excellent customer service skills with an ethos for getting it right the first time. Excellent communication skills, verbal and written, together with the ability to communicate at all levels. Able to solve problems in an efficient, effective, and logical manner. The ability to work well in a team and manage own workload independently, prioritising tasks. Results Orientated with the ability to recognise priorities and carry out relevant steps to achieve solutions with a strong work ethic. Conscientious and understands how activities impact others and the wider business. Demonstrates financial awareness. Qualifications and Experience Required: Proven rental experience in a similar role. Knowledge of the HGV sector/market is desirable. Self-motivated and desire to achieve set goals. Why You'll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO £80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa £5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 21, 2026
Full time
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO £80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa £5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Role Overview Our client is a privately owned commercial landlord, who is now seeking to strengthen their Asset Management team by appointing an experiened Commercial Asset Manager to deliver high-quality services across a diverse portfolio of mixed-use properties. This role will need someone who is hands on with a detailed understanding of leases, service charges and obligations under the 1954 landlord and tenant act. There is very little property management involved in this role but the ability to coordinate your work with the Property management Team and other internal colleagues is essential. You will take responsibility for the full spectrum of Asset Management and must be a proven negotiator who can find solutions that work for the company but also new and existing tenants. PLEASE NOTE: All portfolio properties are based around the M25, mainly Central London. Key Responsibilities will include, but not be limited to: Proactively monitoring, negotiating and dealing with tenants leases including rent reviews, break clauses and lease expiries. You will need to be familiar with standard commercial leases and be able to interpret lease terms from leasing documents. Selecting, instructing and monitoring letting agents on vacant commercial properties, whilst minimising costs of vacant properties. Review, negotiate and agree Head of Terms ith prospective tenants via instructed agents. Ensure the accuracy of property data is up to date and maintained on CRM system in respect of leases, service charges and insurance details Responsible for annual insurance renewal ensuring best value and billing recoverable premiums from appropriate tenants as well as managing insurance claims. Instructing county court claims and managing post CCJ recovery action. Dealing with applications for consent including alterations, assignments and underlettings. Responsibility for block / building level compliance. Ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments and more. Corresponding with VOA to deal with all business rates matters. Approve service charge budgets, demands and apportionments. Oversee Section 20 procedures for long term service contracts and major works. Oversee that all projects are communicated to relevant residential and commercial tenants. Liaise with accounts department for end of year service charge reconciliations, oversee the recovery of relevant recharges and service charge arrears. Essential experience: Minimum 5 years comparable experience in a Commercial Asset Management role. Comprehensive knowledge of relevant legislation, together with strong commercial and financial acumen. The ability to be hands-on and works as part of a wider commercial team is essential. Accuracy and attention to detail essential. You need to be organised, able to prioritise, manage your time efficiently and work to deadlines. Excellent communication and writing skills. Proven influencing and negotiation skills. Ability to work autonomously but also be a valuable member of the wider commercial team. Previous use of Qube property management software preferred.
Apr 21, 2026
Full time
Role Overview Our client is a privately owned commercial landlord, who is now seeking to strengthen their Asset Management team by appointing an experiened Commercial Asset Manager to deliver high-quality services across a diverse portfolio of mixed-use properties. This role will need someone who is hands on with a detailed understanding of leases, service charges and obligations under the 1954 landlord and tenant act. There is very little property management involved in this role but the ability to coordinate your work with the Property management Team and other internal colleagues is essential. You will take responsibility for the full spectrum of Asset Management and must be a proven negotiator who can find solutions that work for the company but also new and existing tenants. PLEASE NOTE: All portfolio properties are based around the M25, mainly Central London. Key Responsibilities will include, but not be limited to: Proactively monitoring, negotiating and dealing with tenants leases including rent reviews, break clauses and lease expiries. You will need to be familiar with standard commercial leases and be able to interpret lease terms from leasing documents. Selecting, instructing and monitoring letting agents on vacant commercial properties, whilst minimising costs of vacant properties. Review, negotiate and agree Head of Terms ith prospective tenants via instructed agents. Ensure the accuracy of property data is up to date and maintained on CRM system in respect of leases, service charges and insurance details Responsible for annual insurance renewal ensuring best value and billing recoverable premiums from appropriate tenants as well as managing insurance claims. Instructing county court claims and managing post CCJ recovery action. Dealing with applications for consent including alterations, assignments and underlettings. Responsibility for block / building level compliance. Ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments and more. Corresponding with VOA to deal with all business rates matters. Approve service charge budgets, demands and apportionments. Oversee Section 20 procedures for long term service contracts and major works. Oversee that all projects are communicated to relevant residential and commercial tenants. Liaise with accounts department for end of year service charge reconciliations, oversee the recovery of relevant recharges and service charge arrears. Essential experience: Minimum 5 years comparable experience in a Commercial Asset Management role. Comprehensive knowledge of relevant legislation, together with strong commercial and financial acumen. The ability to be hands-on and works as part of a wider commercial team is essential. Accuracy and attention to detail essential. You need to be organised, able to prioritise, manage your time efficiently and work to deadlines. Excellent communication and writing skills. Proven influencing and negotiation skills. Ability to work autonomously but also be a valuable member of the wider commercial team. Previous use of Qube property management software preferred.
# Customer Success Manager - EMEAHybrid - London Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We're the proof layer that shows great companies deserve the trust they aim to build.We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style At Drata, we're not just building software - we're building a mindset. Everything we do springs from: Be a Driver (Owner Operator Mentality): Own your work. Improve relentlessly. Deliver results. Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. Stay Mission-Driven (Customer Obsessed): Challenge assumptions. Deliver value. Stay hungry.If you thrive when you're empowered, energized, and working with smart, mission-driven people where you'll feel at home here.The best way to understand the Driver's Mindset is to see it in action. We're an award-winning, mission-driven team of 600+ people worldwide , united by a culture that values trust, speed, and continuous growth. Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years : Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. : See why we are consistently recognized on Fortune's Best Workplaces lists. Connect with Us on Socials: - follow us for company updates, employee stories, and career news. Job Summary: We are hiring a Customer Success Manager to drive value through measurable outcomes for our strategic customers. You are a partner to our largest customer(s) and will be a key player in driving adoption and value of the Drata platform through a deep understanding of our customer's business objectives and goals. You will collaborate closely with the Account Management, Sales, Product, and Marketing teams. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This is hybrid role located in London. What you'll do: Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value Capable of managing a Book of Business which could include 100+ customers Create Mutual Action Plans based on the customer's business objectives and review progress with the customer stakeholders, through monthly health checks and quarterly business reviews Approach book of business with deep curiosity to align and realign on business objectives, KPIs, product use and product opportunities, to support the progression of customer compliance journey, and overall compliance status Identify customer challenges and risks, develop and drive cross-functional mitigation plans to avoid churn Align and collaborate with Account Managers on renewal forecasts and up-sell strategies, with a focus on customer retention Demonstrate and promote the latest features and capabilities of the Drata platform to ensure customers are using key product features that align with their desired outcomes Leverage available data to drive key actions that deliver value throughout the customer journey Become trusted advisor for customers around best practices for progressing their compliance journey with Drata, establishing, nurturing, and expanding relationships within each customer organization in concert with relevant Drata strategic team members and stakeholders What you'll bring: 4+ years of Customer Success or Consulting experience 2+ years experience in Security and/or Compliance Strong communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment Experience managing a large volume of accounts Data-fueled approach to CSM work, curious about data and insights, and have used Salesforce, Catalyst, Sigma and Jira How we support you: At Drata, our people are our strongest advantage-and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving.Explore how we invest in your . Health & Wellness: 100% coverage for supplemental medical and dental for employees and dependents Learning & Development: $500 USD annually towards professional development opportunities + $250 USD annually towards personal development opportunities Flexible Time Off: Flexible vacation policy for strong, fully charged batteries Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child (available after six months of employment) Work Remotely: Flexible hours and work from home plus up to $1,000 USD annually to cover necessary business related items for your home office This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for this role is between £76,500 - £94,500, subject to change. A variety of factors are considered when determining someone's leveling and compensation-including a candidate's professional background and experience. This range may be modified in the future and final offer amounts may vary from the amounts listed above. Apply for this roleComplete the application below. Required fields are marked with an asterisk.
Apr 21, 2026
Full time
# Customer Success Manager - EMEAHybrid - London Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We're the proof layer that shows great companies deserve the trust they aim to build.We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style At Drata, we're not just building software - we're building a mindset. Everything we do springs from: Be a Driver (Owner Operator Mentality): Own your work. Improve relentlessly. Deliver results. Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. Stay Mission-Driven (Customer Obsessed): Challenge assumptions. Deliver value. Stay hungry.If you thrive when you're empowered, energized, and working with smart, mission-driven people where you'll feel at home here.The best way to understand the Driver's Mindset is to see it in action. We're an award-winning, mission-driven team of 600+ people worldwide , united by a culture that values trust, speed, and continuous growth. Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years : Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. : See why we are consistently recognized on Fortune's Best Workplaces lists. Connect with Us on Socials: - follow us for company updates, employee stories, and career news. Job Summary: We are hiring a Customer Success Manager to drive value through measurable outcomes for our strategic customers. You are a partner to our largest customer(s) and will be a key player in driving adoption and value of the Drata platform through a deep understanding of our customer's business objectives and goals. You will collaborate closely with the Account Management, Sales, Product, and Marketing teams. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This is hybrid role located in London. What you'll do: Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value Capable of managing a Book of Business which could include 100+ customers Create Mutual Action Plans based on the customer's business objectives and review progress with the customer stakeholders, through monthly health checks and quarterly business reviews Approach book of business with deep curiosity to align and realign on business objectives, KPIs, product use and product opportunities, to support the progression of customer compliance journey, and overall compliance status Identify customer challenges and risks, develop and drive cross-functional mitigation plans to avoid churn Align and collaborate with Account Managers on renewal forecasts and up-sell strategies, with a focus on customer retention Demonstrate and promote the latest features and capabilities of the Drata platform to ensure customers are using key product features that align with their desired outcomes Leverage available data to drive key actions that deliver value throughout the customer journey Become trusted advisor for customers around best practices for progressing their compliance journey with Drata, establishing, nurturing, and expanding relationships within each customer organization in concert with relevant Drata strategic team members and stakeholders What you'll bring: 4+ years of Customer Success or Consulting experience 2+ years experience in Security and/or Compliance Strong communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment Experience managing a large volume of accounts Data-fueled approach to CSM work, curious about data and insights, and have used Salesforce, Catalyst, Sigma and Jira How we support you: At Drata, our people are our strongest advantage-and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving.Explore how we invest in your . Health & Wellness: 100% coverage for supplemental medical and dental for employees and dependents Learning & Development: $500 USD annually towards professional development opportunities + $250 USD annually towards personal development opportunities Flexible Time Off: Flexible vacation policy for strong, fully charged batteries Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child (available after six months of employment) Work Remotely: Flexible hours and work from home plus up to $1,000 USD annually to cover necessary business related items for your home office This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for this role is between £76,500 - £94,500, subject to change. A variety of factors are considered when determining someone's leveling and compensation-including a candidate's professional background and experience. This range may be modified in the future and final offer amounts may vary from the amounts listed above. Apply for this roleComplete the application below. Required fields are marked with an asterisk.
Hays Specialist Recruitment Limited
Bury St. Edmunds, Suffolk
Hays are working with a highly respected client in Bury St Edmunds who are looking for a Tax Manager or Assistant Manager to join their growing team. This position would predominantly relate to the private client sector, being within the Trust and Estates team. The Trust and Estates team deal with legal and compliance matters for Trusts and Estates and also provide advice regarding tax and Trust structures for the associated families. You will be confident in managing your own workload to tight deadlines, demonstrates excellent attention to detail, and has the ability to learn and apply complex information. Strong communication skills are essential. You will also have experience working with Trusts and be a natural fit for their friendly yet professional workplace culture. The role Review of standard Trust & Estate self-assessment tax returns and personal tax returns, including related tax calculations. Preparation of complex Trust & Estate self-assessment tax returns and personal tax returns, including related tax calculations using the firm's software (CCH). Review of standard Trust & Estate Accounts. Monitoring deadlines on Trusts and Estates such as annual compliance, ten yearly charges and beneficial entitlements. Dealing with the day-to-day client administration. Preparation of complex and review of standard Inheritance Tax returns for Trusts and Estates. Preparation of ad hoc advisory work, such as advising on Trust distributions Supporting and training other members of the Trusts and Estates Team. Provide support in dealing with telephone calls, client meetings, engagement letters and general office administration. Carry out any other duties to meet with the needs of the business. Skills Required Experienced in Trusts and Estates. Full/part qualification in CTA or STEP Depending on the candidate study support towards further qualifications is available. What you will receive A competitive starting salary 24 days holiday (excluding bank holidays) Birthday Leave Holiday purchase/sale scheme Flexible homeworking policy Matching employer pension contributions of up to 6% salary Salary sacrifice available for pension contributions Income Protection if you are off work due to long term illness or injury equal to 50% of salary until State Pension Age Private Health Insurance - Individual cover available Paid study leave All professional exams, study books, revision courses and resources paid for (at the first attempt) Up to two professional subscriptions paid for Encouragement to develop and learn by attending training courses and CPD events Employee Assistance programme Length of service recognition Social events paid for or subsidised by the firm If you're interested in discussing this role further, please contact Cara Whyte at Hays or apply online today. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 21, 2026
Full time
Hays are working with a highly respected client in Bury St Edmunds who are looking for a Tax Manager or Assistant Manager to join their growing team. This position would predominantly relate to the private client sector, being within the Trust and Estates team. The Trust and Estates team deal with legal and compliance matters for Trusts and Estates and also provide advice regarding tax and Trust structures for the associated families. You will be confident in managing your own workload to tight deadlines, demonstrates excellent attention to detail, and has the ability to learn and apply complex information. Strong communication skills are essential. You will also have experience working with Trusts and be a natural fit for their friendly yet professional workplace culture. The role Review of standard Trust & Estate self-assessment tax returns and personal tax returns, including related tax calculations. Preparation of complex Trust & Estate self-assessment tax returns and personal tax returns, including related tax calculations using the firm's software (CCH). Review of standard Trust & Estate Accounts. Monitoring deadlines on Trusts and Estates such as annual compliance, ten yearly charges and beneficial entitlements. Dealing with the day-to-day client administration. Preparation of complex and review of standard Inheritance Tax returns for Trusts and Estates. Preparation of ad hoc advisory work, such as advising on Trust distributions Supporting and training other members of the Trusts and Estates Team. Provide support in dealing with telephone calls, client meetings, engagement letters and general office administration. Carry out any other duties to meet with the needs of the business. Skills Required Experienced in Trusts and Estates. Full/part qualification in CTA or STEP Depending on the candidate study support towards further qualifications is available. What you will receive A competitive starting salary 24 days holiday (excluding bank holidays) Birthday Leave Holiday purchase/sale scheme Flexible homeworking policy Matching employer pension contributions of up to 6% salary Salary sacrifice available for pension contributions Income Protection if you are off work due to long term illness or injury equal to 50% of salary until State Pension Age Private Health Insurance - Individual cover available Paid study leave All professional exams, study books, revision courses and resources paid for (at the first attempt) Up to two professional subscriptions paid for Encouragement to develop and learn by attending training courses and CPD events Employee Assistance programme Length of service recognition Social events paid for or subsidised by the firm If you're interested in discussing this role further, please contact Cara Whyte at Hays or apply online today. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Benefits: A day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development including apprenticeships Teammate meals provided 4 x your salary life assurance policy Employee Assistance Program and Company sick pay Your mission: We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with our check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! What exactly you will be doing: Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Be the champion of maintaining the Virgin "Tone of Voice," culture & level of standards. Teach the Junction team to also embody the TOV in all guest interactions. Training, training, training! And more training! Did we mention you might be training? Use excellent communication skills with guests and staff including verbal, written and body language. Learn and teach knowledge of all front office technical systems (HMS, Guestware, Rapid Response, GoConcierge, etc). Assist Rooms team by providing support in the various positions: GSA, Bellman, Doorman, YES! Agent and Reservations Agent. Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. When needed support Atmosphere and F&B departments during night operations Ensure Rooms team are completing job specific checklists daily and thoroughly for their respective positions. Background must-have: High school or equivalent education required Minimum of two years of Front Office experience. Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. Proficient computer knowledge. Current right to work in the UK We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer
Apr 20, 2026
Full time
Benefits: A day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development including apprenticeships Teammate meals provided 4 x your salary life assurance policy Employee Assistance Program and Company sick pay Your mission: We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with our check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! What exactly you will be doing: Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Be the champion of maintaining the Virgin "Tone of Voice," culture & level of standards. Teach the Junction team to also embody the TOV in all guest interactions. Training, training, training! And more training! Did we mention you might be training? Use excellent communication skills with guests and staff including verbal, written and body language. Learn and teach knowledge of all front office technical systems (HMS, Guestware, Rapid Response, GoConcierge, etc). Assist Rooms team by providing support in the various positions: GSA, Bellman, Doorman, YES! Agent and Reservations Agent. Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. When needed support Atmosphere and F&B departments during night operations Ensure Rooms team are completing job specific checklists daily and thoroughly for their respective positions. Background must-have: High school or equivalent education required Minimum of two years of Front Office experience. Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. Proficient computer knowledge. Current right to work in the UK We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer
Sideis a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in 2009 and drawing on 30+ years' experiencefrom our parent company in Japan, Side has since grown to become a global force with15+studiosinover a dozencountriesacross North America, Europe, South America, and Asia. Our industry-leading servicesinclude game development,art production,audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world!Joinaglobal team of passionate gamers and contribute todelivering unforgettable game experiences. For more information, visit . As a Casting Director, you'll bring stories to life by finding the perfect talent for every brief balancing creativity, instinct, and industry know-how to deliver standout casting solutions. From shaping shortlists and running auditions to building strong relationships with agents and high-profile talent, you'll own the casting process end-to-end. Alongside this, you'll be a key part of leading and supporting the team sharing your expertise, mentoring others, and helping create a collaborative, high-energy environment where great work happens. You'll partner closely with production, sales, and clients, ensuring everything runs smoothly, stays on track, and delivers exceptional results, all while helping to grow and champion the casting function. Duties and key responsibilities Cast actors by breaking down a character brief, compiling longlists & shortlists of actor options, overseeing auditions, casting clips, self-tapes. Cast and provide fee estimates for high profile talent. Maintain talent agent relationships, including attending meetings, networking, advising on and negotiating fees, as required. Ensure that the client's casting needs are met or rationalise any push backs in a clear and decisive way Ensure castings are progressing in a timely manner, are delivered as per the agreed timeline, to a high quality. Work flexibly and reactively to a high volume of workflow by managing your own workload & time. Be a trusted resource for Casting and actor-related questions & issues, including but not limited to diverse, unusual, high profile & child castings. Assist members of the sales and production team with Casting requirements, including joining client and internal calls and meetings, as required. Communicate any problems or issues to line manager or senior management in a timely manner. Assist with finding & developing new freelancers & casuals, working with HODs to allow time and resources for this to occur, as required. Establish & maintain healthy relationship within the industry by attending events (Equity, Spotlight, drama school showcases) Assist with finding & developing new freelancers & casuals, working with HODs to allow time and resources for this to occur, as required. Establish & maintain healthy relationship within the industry by attending events (Equity, Spotlight, drama school showcases) Leadership Duties Host weekly Casting meetings; oversee project allocations to the casting team, prioritization, resource use by establishing project status updates, blockers, challenges and highlight upcoming workflow Proactively assist with team members' initial brief reviews, establishing, and maintaining workflows as well as hands on approach for the more high-profile pieces of work Assist in continuously improving Casting team operations, quality, performance, and ways of communicating with our clients Set a good example for colleagues, especially junior team members Motivate, support and resolve issues and challenges within the team Support, mentor and identify development needs of the team. Contribute to positive growth & potential development paths of team members. Assist in training Production team members on Casting basics. Advocate for the team to Management Set expectation of executing first class project work that is consistently on time, on scope and on budget Support new initiatives/workflows and analyse processes for improvements. Promote Side's Casting Services & Role of Casting Director. Assist Marketing efforts, including proactively promoting Casting, and contributing to marketing campaign and other ways to grow industry awareness and relations. Experience casting in audio preferred. Previous experience in casting for animation, television, film, video games, theatre, and/or audio dramas Interest and/or experience in video games, especially story & character, and/or Casting experience or interest in the performance arts (theatre, TV, cinema) Experience with contracts, licensing, negotiating usage fees etc Experience working with high profile actors and being able to provide fee estimates Capability to work independently as well as part of a team, be responsible and take ownership of the work delivered The ability to manage multiple deadlines, multiple accounts, multiple stakeholders and prioritise work accordingly Excellent verbal and written communication Experienced knowledge and use of Microsoft Office, in particular of Microsoft Excel 20 days holiday + bank holidays - plenty of time to relax and recharge Company pension - plan for the future Cycle-to-work scheme & onsite gym - stay active and healthy Team socials & vibrant community - inclusive of all LGBTQ+, ages, ethnicities, religions, and abilities Dedicated wellbeing programme - we've got your mental and physical health covered Brand-new Kings Cross studios - with café, pub, and easy transport links
Apr 20, 2026
Full time
Sideis a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in 2009 and drawing on 30+ years' experiencefrom our parent company in Japan, Side has since grown to become a global force with15+studiosinover a dozencountriesacross North America, Europe, South America, and Asia. Our industry-leading servicesinclude game development,art production,audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world!Joinaglobal team of passionate gamers and contribute todelivering unforgettable game experiences. For more information, visit . As a Casting Director, you'll bring stories to life by finding the perfect talent for every brief balancing creativity, instinct, and industry know-how to deliver standout casting solutions. From shaping shortlists and running auditions to building strong relationships with agents and high-profile talent, you'll own the casting process end-to-end. Alongside this, you'll be a key part of leading and supporting the team sharing your expertise, mentoring others, and helping create a collaborative, high-energy environment where great work happens. You'll partner closely with production, sales, and clients, ensuring everything runs smoothly, stays on track, and delivers exceptional results, all while helping to grow and champion the casting function. Duties and key responsibilities Cast actors by breaking down a character brief, compiling longlists & shortlists of actor options, overseeing auditions, casting clips, self-tapes. Cast and provide fee estimates for high profile talent. Maintain talent agent relationships, including attending meetings, networking, advising on and negotiating fees, as required. Ensure that the client's casting needs are met or rationalise any push backs in a clear and decisive way Ensure castings are progressing in a timely manner, are delivered as per the agreed timeline, to a high quality. Work flexibly and reactively to a high volume of workflow by managing your own workload & time. Be a trusted resource for Casting and actor-related questions & issues, including but not limited to diverse, unusual, high profile & child castings. Assist members of the sales and production team with Casting requirements, including joining client and internal calls and meetings, as required. Communicate any problems or issues to line manager or senior management in a timely manner. Assist with finding & developing new freelancers & casuals, working with HODs to allow time and resources for this to occur, as required. Establish & maintain healthy relationship within the industry by attending events (Equity, Spotlight, drama school showcases) Assist with finding & developing new freelancers & casuals, working with HODs to allow time and resources for this to occur, as required. Establish & maintain healthy relationship within the industry by attending events (Equity, Spotlight, drama school showcases) Leadership Duties Host weekly Casting meetings; oversee project allocations to the casting team, prioritization, resource use by establishing project status updates, blockers, challenges and highlight upcoming workflow Proactively assist with team members' initial brief reviews, establishing, and maintaining workflows as well as hands on approach for the more high-profile pieces of work Assist in continuously improving Casting team operations, quality, performance, and ways of communicating with our clients Set a good example for colleagues, especially junior team members Motivate, support and resolve issues and challenges within the team Support, mentor and identify development needs of the team. Contribute to positive growth & potential development paths of team members. Assist in training Production team members on Casting basics. Advocate for the team to Management Set expectation of executing first class project work that is consistently on time, on scope and on budget Support new initiatives/workflows and analyse processes for improvements. Promote Side's Casting Services & Role of Casting Director. Assist Marketing efforts, including proactively promoting Casting, and contributing to marketing campaign and other ways to grow industry awareness and relations. Experience casting in audio preferred. Previous experience in casting for animation, television, film, video games, theatre, and/or audio dramas Interest and/or experience in video games, especially story & character, and/or Casting experience or interest in the performance arts (theatre, TV, cinema) Experience with contracts, licensing, negotiating usage fees etc Experience working with high profile actors and being able to provide fee estimates Capability to work independently as well as part of a team, be responsible and take ownership of the work delivered The ability to manage multiple deadlines, multiple accounts, multiple stakeholders and prioritise work accordingly Excellent verbal and written communication Experienced knowledge and use of Microsoft Office, in particular of Microsoft Excel 20 days holiday + bank holidays - plenty of time to relax and recharge Company pension - plan for the future Cycle-to-work scheme & onsite gym - stay active and healthy Team socials & vibrant community - inclusive of all LGBTQ+, ages, ethnicities, religions, and abilities Dedicated wellbeing programme - we've got your mental and physical health covered Brand-new Kings Cross studios - with café, pub, and easy transport links
Client Accountant - OUR CLIENT is a property management firm who has been established for over 25 years. Their portfolio includes both residential and commercial properties, including mansion blocks to mixed use properties. Due to winning new business, they are now seeking a Client Accountant to work with the Accounts Team and Property Managers as well as new clients in order to make sure new properties' finances are up to date and ensuring handover has been completed. THE ROLE REQUIREMENTS for the Client Accountant will include: Responsible for preparing year-end complex service charge accounts for residential blocks and commercial properties. Responsible for preparing quarterly client reports. Preparing bank reconciliations. Being first point of client contact regarding the handover of new clients and following up on any outstanding queries. Assisting with VAT returns. Handling day-to-day clients' queries. Overseeing day to day bank balances and monthly bank reconciliation process. Raising quarterly management fees. Assisting with management of accounts receivable, payable and credit control functions. THE PERSON and SKILL REQUIREMENTS: Must have knowledge and experience of the property sector. Familiar with Property Management System such as QUBE/TRAMPS/PROPMAN. Service Charge accounts preparation experience. Happy to work 5 days in the office with 1 day WFH after probation. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Apr 20, 2026
Full time
Client Accountant - OUR CLIENT is a property management firm who has been established for over 25 years. Their portfolio includes both residential and commercial properties, including mansion blocks to mixed use properties. Due to winning new business, they are now seeking a Client Accountant to work with the Accounts Team and Property Managers as well as new clients in order to make sure new properties' finances are up to date and ensuring handover has been completed. THE ROLE REQUIREMENTS for the Client Accountant will include: Responsible for preparing year-end complex service charge accounts for residential blocks and commercial properties. Responsible for preparing quarterly client reports. Preparing bank reconciliations. Being first point of client contact regarding the handover of new clients and following up on any outstanding queries. Assisting with VAT returns. Handling day-to-day clients' queries. Overseeing day to day bank balances and monthly bank reconciliation process. Raising quarterly management fees. Assisting with management of accounts receivable, payable and credit control functions. THE PERSON and SKILL REQUIREMENTS: Must have knowledge and experience of the property sector. Familiar with Property Management System such as QUBE/TRAMPS/PROPMAN. Service Charge accounts preparation experience. Happy to work 5 days in the office with 1 day WFH after probation. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
About the Client: Our Client is a exciting player in the commercial real estate sector, they're an International Buyside PropCo with over £1 Billion in Assets across Retail, Residential & Industrial properties. Position Overview: They're seeking a proactive and detail-oriented Commercial Asset Manager to join their dynamic team. The ideal candidate will possess a strong background in commercial property management, with a focus on lease negotiation, compliance, and financial oversight. If you have a passion for commercial real estate and a track record of successful asset management, then this could be the role for you. Key Responsibilities: Lease Management: Monitor and negotiate tenant lease events, including rent reviews, break clauses, and expiries. Interpret and manage lease terms effectively. Vacant Property Management: Instruct and oversee letting agents on vacant commercial properties to minimize downtime. Financial Oversight: Review and negotiate Heads of Terms with prospective tenants and ensure accuracy of property data related to leases, service charges, and insurance. Insurance Management: Oversee annual insurance renewal, ensuring best value and managing billing of recoverable insurance premiums. Compliance & Audits: Ensure compliance with statutory audits, including health & safety and fire risk assessments, and manage all applications for tenant consent. Budget Preparation: Prepare and approve service charge budgets, demands, and apportionments, and liaise with the accounts department for reconciliations. Project Management: Communicate with tenants regarding ongoing projects and oversee repair quotes to ensure financial forecasts are accurate. Requirements: Minimum 5 years of comparable experience in commercial asset management. Comprehensive knowledge of relevant legislation and best practices. Strong commercial and financial acumen, with excellent attention to detail. Exceptional organizational skills, able to prioritize and manage time efficiently. Excellent communication, writing, influencing, and negotiation skills. Ability to work autonomously and exercise sound judgment in decision-making. Familiarity with Qube property management software is preferred. What We Offer: Competitive salary, annual bonus scheme and strong benefits package Opportunities for professional development and career advancement. A collaborative and supportive work environment.
Apr 20, 2026
Full time
About the Client: Our Client is a exciting player in the commercial real estate sector, they're an International Buyside PropCo with over £1 Billion in Assets across Retail, Residential & Industrial properties. Position Overview: They're seeking a proactive and detail-oriented Commercial Asset Manager to join their dynamic team. The ideal candidate will possess a strong background in commercial property management, with a focus on lease negotiation, compliance, and financial oversight. If you have a passion for commercial real estate and a track record of successful asset management, then this could be the role for you. Key Responsibilities: Lease Management: Monitor and negotiate tenant lease events, including rent reviews, break clauses, and expiries. Interpret and manage lease terms effectively. Vacant Property Management: Instruct and oversee letting agents on vacant commercial properties to minimize downtime. Financial Oversight: Review and negotiate Heads of Terms with prospective tenants and ensure accuracy of property data related to leases, service charges, and insurance. Insurance Management: Oversee annual insurance renewal, ensuring best value and managing billing of recoverable insurance premiums. Compliance & Audits: Ensure compliance with statutory audits, including health & safety and fire risk assessments, and manage all applications for tenant consent. Budget Preparation: Prepare and approve service charge budgets, demands, and apportionments, and liaise with the accounts department for reconciliations. Project Management: Communicate with tenants regarding ongoing projects and oversee repair quotes to ensure financial forecasts are accurate. Requirements: Minimum 5 years of comparable experience in commercial asset management. Comprehensive knowledge of relevant legislation and best practices. Strong commercial and financial acumen, with excellent attention to detail. Exceptional organizational skills, able to prioritize and manage time efficiently. Excellent communication, writing, influencing, and negotiation skills. Ability to work autonomously and exercise sound judgment in decision-making. Familiarity with Qube property management software is preferred. What We Offer: Competitive salary, annual bonus scheme and strong benefits package Opportunities for professional development and career advancement. A collaborative and supportive work environment.
Property Manager / Block Manager Location: Hybrid -Manchester (M30 0SF) Salary : £30,000- £35,000 per annum Vacancy Type: Full time - Monday Friday, 8:30am 5:00pm with 1 hour for lunch (37.5 hours) Casserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client s property with expertise, transparency, and exceptional customer service. The Role Are you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? Due to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career. The candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed. Responsibilities will include: Manage a portfolio of 15 residential developments and 2 commercial developments in North West England. Full range of leasehold management tasks including: Setting and managing service charge budgets Site Inspections Contractor management Health & Safety Insurance provision and claims Major works management (including S20 consultation) Daily liaison with residents AGM s & Resident meetings Creating an excellent working relationship with RMC and Landlord clients Personal Qualities We are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email. Candidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise. Prospects The role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI. Requirements Property management experience in block management, residential or commercial lettings or facilities management. Preferably ATPI qualified or working towards. PC literate with excellent knowledge of MS Office applications. Full driving licence and car (business mileage allowance given) Qualifications Required - 3 A Levels A - C or equivalent. Preferably Degree Qualified Previous experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous. Benefits 25 days holidays plus bank holidays. Company Pension Sick Pay TPI Membership and Training Laptop Onsite Parking at office Employee Wellbeing Programme To Apply If you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply.
Apr 20, 2026
Full time
Property Manager / Block Manager Location: Hybrid -Manchester (M30 0SF) Salary : £30,000- £35,000 per annum Vacancy Type: Full time - Monday Friday, 8:30am 5:00pm with 1 hour for lunch (37.5 hours) Casserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client s property with expertise, transparency, and exceptional customer service. The Role Are you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? Due to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career. The candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed. Responsibilities will include: Manage a portfolio of 15 residential developments and 2 commercial developments in North West England. Full range of leasehold management tasks including: Setting and managing service charge budgets Site Inspections Contractor management Health & Safety Insurance provision and claims Major works management (including S20 consultation) Daily liaison with residents AGM s & Resident meetings Creating an excellent working relationship with RMC and Landlord clients Personal Qualities We are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email. Candidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise. Prospects The role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI. Requirements Property management experience in block management, residential or commercial lettings or facilities management. Preferably ATPI qualified or working towards. PC literate with excellent knowledge of MS Office applications. Full driving licence and car (business mileage allowance given) Qualifications Required - 3 A Levels A - C or equivalent. Preferably Degree Qualified Previous experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous. Benefits 25 days holidays plus bank holidays. Company Pension Sick Pay TPI Membership and Training Laptop Onsite Parking at office Employee Wellbeing Programme To Apply If you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 19, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
Apr 18, 2026
Full time
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
Account Administrator (Italian Speaking) Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate to become an Account Administrator, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of the Account Administrator is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the Italy Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation; The smooth setup of all aspects of the account, including detecting missing information, the card member application process Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant team Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in Italian is essential (secondary in Spanish would be ideal) If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Apr 17, 2026
Seasonal
Account Administrator (Italian Speaking) Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate to become an Account Administrator, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of the Account Administrator is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the Italy Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation; The smooth setup of all aspects of the account, including detecting missing information, the card member application process Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant team Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in Italian is essential (secondary in Spanish would be ideal) If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO 80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa 5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 17, 2026
Full time
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO 80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa 5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Build. Control. Own It. Financial Controller (Real Estate - UK Portfolio) OUR CLIENT is a privately held real estate investment firm with international headquarters, with over 3 decades track record and 1 million sq. ft. under management across the UK and US. They are known for smart acquisitions, sharp asset management, and value-driven enhancements in office real estate. As a powerhouse in transatlantic real estate, they are now seeking a seasoned Financial Controller to take full charge of financial operations across their UK portfolio . You will be a 'hands-on' expert with extensive experience at asset level across commercial / office real estate who thrives in the detail and is comfortable being the go-to finance lead in a lean, high-performing team The role of Financial Controller will include the following key areas: End-to-end property-level accounting : from rent rolls to tenant ledgers and arrears. Service charge mastery : budgets, reconciliations, apportionments-done right. Tax and compliance : UK VAT, capital allowances, withholding and corp tax-with external advisor oversight. Hands-on financial reporting: prepare monthly, quarterly, and annual accounts under UK GAAP/IFRS. Audit & statutory filing leadership: drive year-end processes across UK SPVs. CAPEX & development accounting: track refurb spends, recover charges, and capitalise correctly. Controls & systems: maintain high-integrity reporting in a lean family office environment. Stakeholder engagement: work closely with asset managers, property managers, and surveyors. THE PERSON - You will be: Ideally qualified (ACCA / CIMA or ACA / equivalent) with over 10 years of experience, ideally in a hands-on finance role within property / real estate and must have office asset exposure. Strong working knowledge of UK commercial real estate accounting, tax (especially VAT), and service charge mechanisms. Self-starter attitude - someone who doesn't need a team to do high-quality work. Advanced Excel skills; experience with Yardi, MRI, or similar systems advantageous. Detail-obsessed but commercially minded - equally comfortable in the weeds and in the boardroom. Benefits Flexible working Direct access to decision-makers - no red tape. International exposure in a tight-knit, entrepreneurial team. The autonomy to build your own systems , influence strategy, and be a true finance leader - not just a processor. Why This Role? Autonomy & ownership - build processes, shape reporting, and influence decisions Make a difference This is more than a controller role. It's your chance to be the financial brain behind a high-value real estate portfolio. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Apr 17, 2026
Full time
Build. Control. Own It. Financial Controller (Real Estate - UK Portfolio) OUR CLIENT is a privately held real estate investment firm with international headquarters, with over 3 decades track record and 1 million sq. ft. under management across the UK and US. They are known for smart acquisitions, sharp asset management, and value-driven enhancements in office real estate. As a powerhouse in transatlantic real estate, they are now seeking a seasoned Financial Controller to take full charge of financial operations across their UK portfolio . You will be a 'hands-on' expert with extensive experience at asset level across commercial / office real estate who thrives in the detail and is comfortable being the go-to finance lead in a lean, high-performing team The role of Financial Controller will include the following key areas: End-to-end property-level accounting : from rent rolls to tenant ledgers and arrears. Service charge mastery : budgets, reconciliations, apportionments-done right. Tax and compliance : UK VAT, capital allowances, withholding and corp tax-with external advisor oversight. Hands-on financial reporting: prepare monthly, quarterly, and annual accounts under UK GAAP/IFRS. Audit & statutory filing leadership: drive year-end processes across UK SPVs. CAPEX & development accounting: track refurb spends, recover charges, and capitalise correctly. Controls & systems: maintain high-integrity reporting in a lean family office environment. Stakeholder engagement: work closely with asset managers, property managers, and surveyors. THE PERSON - You will be: Ideally qualified (ACCA / CIMA or ACA / equivalent) with over 10 years of experience, ideally in a hands-on finance role within property / real estate and must have office asset exposure. Strong working knowledge of UK commercial real estate accounting, tax (especially VAT), and service charge mechanisms. Self-starter attitude - someone who doesn't need a team to do high-quality work. Advanced Excel skills; experience with Yardi, MRI, or similar systems advantageous. Detail-obsessed but commercially minded - equally comfortable in the weeds and in the boardroom. Benefits Flexible working Direct access to decision-makers - no red tape. International exposure in a tight-knit, entrepreneurial team. The autonomy to build your own systems , influence strategy, and be a true finance leader - not just a processor. Why This Role? Autonomy & ownership - build processes, shape reporting, and influence decisions Make a difference This is more than a controller role. It's your chance to be the financial brain behind a high-value real estate portfolio. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
This is a role where your financial precision and organisational skills will directly support a growing, forward-thinking consultancy, giving you genuine ownership over client accounts and day-to-day operations. With my client, you will step into a trusted Office & Client Accounts Manager position where your attention to detail will underpin both client relationships and internal efficiency, all within a business that values structure, accuracy and continuous improvement. In this Office & Client Accounts Manager role, you will take the lead on client money administration, including rent and service charge processing, reconciliations and reporting, while working confidently within Xero to maintain clear, accurate financial records. Alongside this, you will play a key role in supporting the smooth running of the office, ensuring systems are organised, efficient and evolving as the business grows. This Office & Client Accounts Manager position offers the chance to combine financial responsibility with operational influence, supporting both directors and clients in a professional and collaborative environment. The Office & Client Accounts Manager opportunity would suit someone who enjoys bringing structure and clarity to financial processes, and who takes pride in managing responsibilities with integrity and care. Professionalism, discretion and trustworthiness are key, and experience within property, surveying or professional services would be beneficial. You will thrive in an environment where your organisation, discretion and proactive approach make a visible difference every day. What s on offer: £17 £20 per hour depending on experience Private healthcare after probation Employer matched pension contributions up to 5% 25 days annual leave plus bank holidays (pro rata) My client is an independent and ambitious firm of Chartered Surveyors with a strong reputation for delivering high-quality, client-focused services across the UK. With continued growth and a clear vision for the future, their team offers a professional yet supportive environment where your contribution will be valued and your development encouraged. This Office & Client Accounts Manager role is a fantastic opportunity to become a key part of their journey. If you re ready to take on this Office & Client Accounts Manager position, please apply today through Select Recruitment and take the next step in your career.
Apr 17, 2026
Full time
This is a role where your financial precision and organisational skills will directly support a growing, forward-thinking consultancy, giving you genuine ownership over client accounts and day-to-day operations. With my client, you will step into a trusted Office & Client Accounts Manager position where your attention to detail will underpin both client relationships and internal efficiency, all within a business that values structure, accuracy and continuous improvement. In this Office & Client Accounts Manager role, you will take the lead on client money administration, including rent and service charge processing, reconciliations and reporting, while working confidently within Xero to maintain clear, accurate financial records. Alongside this, you will play a key role in supporting the smooth running of the office, ensuring systems are organised, efficient and evolving as the business grows. This Office & Client Accounts Manager position offers the chance to combine financial responsibility with operational influence, supporting both directors and clients in a professional and collaborative environment. The Office & Client Accounts Manager opportunity would suit someone who enjoys bringing structure and clarity to financial processes, and who takes pride in managing responsibilities with integrity and care. Professionalism, discretion and trustworthiness are key, and experience within property, surveying or professional services would be beneficial. You will thrive in an environment where your organisation, discretion and proactive approach make a visible difference every day. What s on offer: £17 £20 per hour depending on experience Private healthcare after probation Employer matched pension contributions up to 5% 25 days annual leave plus bank holidays (pro rata) My client is an independent and ambitious firm of Chartered Surveyors with a strong reputation for delivering high-quality, client-focused services across the UK. With continued growth and a clear vision for the future, their team offers a professional yet supportive environment where your contribution will be valued and your development encouraged. This Office & Client Accounts Manager role is a fantastic opportunity to become a key part of their journey. If you re ready to take on this Office & Client Accounts Manager position, please apply today through Select Recruitment and take the next step in your career.
Pertemps Black Country Perms
Halesowen, West Midlands
Job Title: Accounts Manager / Finance Administrator Purpose of the Role To support the Managing Director and Board of Directors by delivering accurate bookkeeping and accounting services. The role also contributes to improving financial processes and supporting the overall financial management of the business. Key Duties & Responsibilities Maintain all financial records for the business. Record and reconcile daily bank transactions. Manage the purchase ledger, ensuring accurate records and resolving supplier queries. Prepare supplier payment runs for approval and process BACS payments in line with payment terms. Maintain the sales ledger, including raising sales invoices and applying VAT reverse charge where required. Reconcile company credit card statements. Maintain and reconcile the general ledger to ensure accounts accurately reflect business performance. Prepare and issue weekly financial reports to the Board of Directors, including cashflow and invoicing updates. Manage and reconcile petty cash Prepare weekly payroll. Manage workplace pension contributions. Submit required payroll information to HMRC. Prepare and submit quarterly VAT returns. Bookkeeping & Accounting The ideal candidate will have the following skills : The successful candidate will demonstrate: Strong accuracy and attention to detail Confident communication skills Excellent organisation, planning, and prioritisation A proactive approach to problem solving and improving processes Ability to work effectively as part of a busy team This role would suit an Accounts Manager or Finance Administrator with relevant qualifications, ideally AAT Level 3 or above, and experience managing finance functions within a business. Sage 50 is essential Benefits 20 days holiday plus bank holidays Workplace pension Free parking
Apr 16, 2026
Full time
Job Title: Accounts Manager / Finance Administrator Purpose of the Role To support the Managing Director and Board of Directors by delivering accurate bookkeeping and accounting services. The role also contributes to improving financial processes and supporting the overall financial management of the business. Key Duties & Responsibilities Maintain all financial records for the business. Record and reconcile daily bank transactions. Manage the purchase ledger, ensuring accurate records and resolving supplier queries. Prepare supplier payment runs for approval and process BACS payments in line with payment terms. Maintain the sales ledger, including raising sales invoices and applying VAT reverse charge where required. Reconcile company credit card statements. Maintain and reconcile the general ledger to ensure accounts accurately reflect business performance. Prepare and issue weekly financial reports to the Board of Directors, including cashflow and invoicing updates. Manage and reconcile petty cash Prepare weekly payroll. Manage workplace pension contributions. Submit required payroll information to HMRC. Prepare and submit quarterly VAT returns. Bookkeeping & Accounting The ideal candidate will have the following skills : The successful candidate will demonstrate: Strong accuracy and attention to detail Confident communication skills Excellent organisation, planning, and prioritisation A proactive approach to problem solving and improving processes Ability to work effectively as part of a busy team This role would suit an Accounts Manager or Finance Administrator with relevant qualifications, ideally AAT Level 3 or above, and experience managing finance functions within a business. Sage 50 is essential Benefits 20 days holiday plus bank holidays Workplace pension Free parking
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We're looking for a Rockstar Customer Success Manager to help take digital adoption and WalkMe to the next level. As a Customer Success Manager, you'll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success. What You'll Own Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Executive Business Reviews for customers, with the top priority of increasing customer adoption and proving Return on Investment that leads to renewals/expansion. Maintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote up their Adoption Score. Educate customers on the most relevant features of their specific requirements. Understand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe. Establish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals. Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success). Monitor customer health to reach out to customers before risks escalated and identify remediation options. Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand. What You'll Need to Succeed 5+ years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 1000 companies and their executives. Experience managing a quarterly retention and growth quota. You've maintained a book of Enterprise customer accounts (4000+ Employees). Increase customer satisfaction, adoption, and retention applying to a technical product. High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with ! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting edge technology that drives efficiency and innovation in the workplace. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third party agency or company that does not have a signed agreement with the Company for this specific role.
Apr 16, 2026
Full time
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation-employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We're looking for a Rockstar Customer Success Manager to help take digital adoption and WalkMe to the next level. As a Customer Success Manager, you'll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success. What You'll Own Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Executive Business Reviews for customers, with the top priority of increasing customer adoption and proving Return on Investment that leads to renewals/expansion. Maintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote up their Adoption Score. Educate customers on the most relevant features of their specific requirements. Understand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe. Establish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals. Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success). Monitor customer health to reach out to customers before risks escalated and identify remediation options. Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand. What You'll Need to Succeed 5+ years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 1000 companies and their executives. Experience managing a quarterly retention and growth quota. You've maintained a book of Enterprise customer accounts (4000+ Employees). Increase customer satisfaction, adoption, and retention applying to a technical product. High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities. What Sets Us Apart At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. Stay healthy and happy with ! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well being matters all year long. WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well being and diverse needs of our global workforce. WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. Robust Retirement Contributions: Ask HR about the specific offerings for your region! SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting edge technology that drives efficiency and innovation in the workplace. At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third party agency or company that does not have a signed agreement with the Company for this specific role.
Your new company You'll be joining a forward thinking, international organisation with a strong focus on innovation, technology and continuous improvement. The finance team is collaborative, commercially minded and plays a key role in shaping how the group operates. Your new role As Group Finance Manager, you will take ownership of management accounting for the Group Services entity. This is a broad and influential role that blends technical accounting, transfer pricing, business partnering and statutory reporting. The role includes: Manage monthly income and cost accounting across a large international footprint. Reconcile key balance sheet accounts and deliver monthly reporting. Partner with stakeholders to explain variances and improve processes. Build scalable transfer-pricing processes and support internal and external audits. Maintain and enhance the Group IT recharge model. Deliver accurate quarterly recharges and pass through cost accounting. Own balance sheet controls for the Group Services entity. Lead relevant areas of group and local audits. Support statutory accounts preparation and tax related disclosures. What you'll need to succeed We are looking for a technically strong accountant that is qualified in either ACA, ACCA or CIMA. This could suit someone that has worked in practice and industry, potentially as a second-time mover, or someone that is used to working in a group structure. You should have good communication skills with the ability to partner with various stakeholders across the organisation. What you'll get in return You only need to be in the office 1-2 days per week, with the rest being hybrid working. They are plenty of opportunities to progress in this newly created role but also across the wider group. In addition, there is a bonus scheme and good additional benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 16, 2026
Full time
Your new company You'll be joining a forward thinking, international organisation with a strong focus on innovation, technology and continuous improvement. The finance team is collaborative, commercially minded and plays a key role in shaping how the group operates. Your new role As Group Finance Manager, you will take ownership of management accounting for the Group Services entity. This is a broad and influential role that blends technical accounting, transfer pricing, business partnering and statutory reporting. The role includes: Manage monthly income and cost accounting across a large international footprint. Reconcile key balance sheet accounts and deliver monthly reporting. Partner with stakeholders to explain variances and improve processes. Build scalable transfer-pricing processes and support internal and external audits. Maintain and enhance the Group IT recharge model. Deliver accurate quarterly recharges and pass through cost accounting. Own balance sheet controls for the Group Services entity. Lead relevant areas of group and local audits. Support statutory accounts preparation and tax related disclosures. What you'll need to succeed We are looking for a technically strong accountant that is qualified in either ACA, ACCA or CIMA. This could suit someone that has worked in practice and industry, potentially as a second-time mover, or someone that is used to working in a group structure. You should have good communication skills with the ability to partner with various stakeholders across the organisation. What you'll get in return You only need to be in the office 1-2 days per week, with the rest being hybrid working. They are plenty of opportunities to progress in this newly created role but also across the wider group. In addition, there is a bonus scheme and good additional benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ho meownership Officer East London based with a balance of home and office working £39,507 - £41,586 per year 37.5 hours per week - Monday to Friday, 9am to 5:30pm We are looking to recruit a Homeownership Officer to join our Homeownership team based in our Blackwall Reach Office, London. You will be responsible for delivering a responsive and customer focused homeownership management service to homeownership properties throughout the country. In this role, you will be part of a strong and experienced team, where training and development are of prime importance to encourage staff progression. You will have the opportunity to develop your team and contribute to delivering a customer focused service. The role of Homeownership Officer will include: Managing homeownership estates, including line managing scheme managers where appropriate Managing as per the lease and leasehold legislation Handling of service charge budgets and accounts Dealing with customer queries and disputes and complaints Estate inspections and ensuring health and safety compliance managed Skills and experiences: Knowledge and experience of working with homeownership properties (understanding leases and legislation) Ability to understand service charge accounts and explain them to customers Real customer focus on understanding issues and finding solutions which also comply with the lease/legislation Travel will be a requirement of the role, therefore a full valid driving licence is essential Why work for us? We are a not for profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £39,507 (rising to £41,586 after 12 months, subject to satisfactory performance). Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Apr 16, 2026
Full time
Ho meownership Officer East London based with a balance of home and office working £39,507 - £41,586 per year 37.5 hours per week - Monday to Friday, 9am to 5:30pm We are looking to recruit a Homeownership Officer to join our Homeownership team based in our Blackwall Reach Office, London. You will be responsible for delivering a responsive and customer focused homeownership management service to homeownership properties throughout the country. In this role, you will be part of a strong and experienced team, where training and development are of prime importance to encourage staff progression. You will have the opportunity to develop your team and contribute to delivering a customer focused service. The role of Homeownership Officer will include: Managing homeownership estates, including line managing scheme managers where appropriate Managing as per the lease and leasehold legislation Handling of service charge budgets and accounts Dealing with customer queries and disputes and complaints Estate inspections and ensuring health and safety compliance managed Skills and experiences: Knowledge and experience of working with homeownership properties (understanding leases and legislation) Ability to understand service charge accounts and explain them to customers Real customer focus on understanding issues and finding solutions which also comply with the lease/legislation Travel will be a requirement of the role, therefore a full valid driving licence is essential Why work for us? We are a not for profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £39,507 (rising to £41,586 after 12 months, subject to satisfactory performance). Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
