Be our Assistant Spa Manager but most importantly be you!
Benefits include:
- Monthly service payments as well as monthly pay
- Free parking for team members
- 40 hour role, working 5 out of 7 days per week on a flexible rota
- You'll be fed by our chefs when you're on duty
- Progression and training opportunities throughout Kaleidoscope Collection
- Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
- Discount on eating, drinking and sleeping at all of our properties
- Discounts on local gyms and hospitality (and tattoos!)
- £500 refer a friend scheme
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
As Assistant Spa Manager what you'll be doing
- This role requires VTCT Level 3 NVQ certification
- Our spa is your spa so show us what you can do with it as you take ownership of this fantastic facility with its engaged team
- Solid knowledge and Spa Therapist Certifications - This role will involve Head Therapist duties and ability to perform and teach spa treatments
- Helping to develop your team through training in all areas such as guest service, spa treatments, health and safety and day-to-day requirements
- Promote the spa through the wider community by working closely with our hotel and marketing team showcasing current and future offerings
- Contribute to the spa performance as you drive revenue in all areas including treatments, membership and product sales supporting your team to meet retail targets as well as implementing your own revenue generating ideas
- Drive standards within the department to maintain our position as a respected and desirable spa not only locally but nationally
- Support your team operationally with day-to-day reception duties, membership administration and operational assistance to ensure a positive guest experience
- Feel valued driving a motivated team knowing you are having a positive impact on our culture, our business and our guests
- In this operational role you will work weekdays and weekends enabling you to be a confident point of contact for members and a knowledgeable leader to your team of therapists, receptionists and spa assistants
- You will be responsible for ensuring health and safety standards and training are maintained and kept up to date throughout your department
Qualifications
- VTCT Level 3 NVQ certification
- Solid knowledge and Spa Therapist Certifications
- Experience in hotel spa operations or equivalent
- Strong leadership and team development skills
- Excellent communication and customer service skills
- Ability to drive revenue and manage budgets
- Commitment to health and safety standards