Enterprise Customer Success Manager - Value & Retention

  • RightShip
  • Apr 20, 2026
Full time Call Centre / CustomerService

Job Description

A maritime due diligence organization is seeking an experienced Customer Success Manager, Enterprise to manage customer accounts and enhance value realization across their product suite. This role is ideal for candidates with 6-8 years of experience in customer success or account management, particularly within SaaS or maritime environments. Key responsibilities include onboarding customers, fostering engagement, and ensuring contract renewals. The position promotes a diverse and inclusive workplace in Greater London.