Supported Living Team Leader

  • Diverse Abilities
  • Bournemouth, Dorset
  • Apr 20, 2026
Full time Other

Job Description

Adult Services - Supporting Living, Bournemouth, Christchurch & Poole

We are looking for a new Team Leader in our Supported Living service. Are you passionate about making a difference in someone's life? This vital role involves empowering and guiding our dedicated Personal Support Assistants to deliver exceptional care.

You will be leading teams in providing support and personal care (regulated activity) to people who have physical and/or learning difficulties to live in their own homes. If you are dedicated and ready to lead with compassion and drive, then submit your application today!

Location: Discovery Court and locations around Poole, Bournemouth and Christchurch.

Hours: 39 hours per week - Monday - Friday (you may be required to work outside of these hours depending on service need)

Manage the service and work within the overall framework of Diverse Abilities' Policies and Procedures, Commissioning and CQC standards and all legal requirements

Work independently and use your own initiative, seeking advice/support from your Deputy Manager when necessary

Identify areas of development for the Services/Diverse Abilities

Participate in the on call system for Supported Living

Line management of staff within your teams carrying out supervisions every 6-8 weeks, probation reviews, performance reviews and competency assessments.

Ensure all concerns about performance and conduct within the staff team are reported to your Deputy Manager within 24 hours

Assist the people we support with all benefit claims and liaise closely with all benefit agencies.

Ensure the service provided fully reflects the needs and wishes of those it supports through ongoing person centred planning whilst adhering to all legal frameworks

Monitor, review and record goals and outcomes, ensuring the person supported has been involved in the process and is enabled to maintain and where possible develop to reach their potential, either physically, mentally, emotionally and lifestyle choices

To ensure the person receiving a service is assisted in maintaining their home, their tenancy (if applicable) and in meeting their financial responsibilities and always seek guidance where difficulties arise

What are we looking for?
  • An organised individual with strong leadership skills
  • Person centred approach
  • Pro active and compassionate nature
  • Full, UK Manual Driving License and use of own vehicle for business use
  • Numeracy and Literacy Skills
  • Diploma Level 4 - It is not essential to hold this qualification but you must be willing to work towards it with our support

For full details on requirements and essential skills required for this role, check the job description linked above.

Commitment to safeguarding

Diverse Abilities is committed to safeguarding and promoting the welfare of children, young people, and adults that we support and expects all staff and volunteers to share the same commitment. Please ensure a full work history is completed in your application form including any gaps of employment. Applicants will be required to complete satisfactory enhanced Disclosure and Barring Service (formerly CRB) check is required for this post prior to commencement. The Charity is an equal opportunities employer.

Benefits and bonuses

We offer a wide range of employee rewards and benefits. These include access to hundreds of retailer, restaurant, entertainment, and hotel discounts through Blue Light Card, auto enrolment pensions, paid accrued holiday, and a cycle to work scheme. Click here for a full list of our rewards and benefits.

You'll also get paid while you complete your training and as you proceed to any diplomas.

We provide long service awards at 5, 10, 15, 20, and 25+ years including bonuses, vouchers, and additional paid time off.