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civil enforcement officer
Pertemps London
Civil Enforcement Officer (Temp: London)
Pertemps London Harrow, Middlesex
Pertemps Network Group are currently recruiting for Civil Enforcement Officers to join a reputable housing provider within their Parking Services team. Rate: 16- 17 PAYE per/hr Contract: Temporary Working Pattern: Full-time Shift-based (5 over 7 days) Client: Reputable Housing Provider Working Model: Fully Onsite This is a frontline enforcement role responsible for monitoring and enforcing parking regulations across on-street and off-street locations, including controlled parking zones and pay-and-display areas. You will play a key role in maintaining compliance with parking legislation while delivering a professional and customer-focused service to residents and visitors. Key Responsibilities Patrol designated areas to identify parking contraventions Issue Penalty Charge Notices (PCNs) using handheld devices Monitor CCTV and camera-based enforcement systems Record accurate evidence including photographs and written reports Ensure signage and road markings are compliant and report defects Provide assistance and respond to public enquiries professionally Maintain communication with control teams via radio systems Drive or operate council-issued vehicles in line with procedures Report abandoned vehicles, defects, or safety concerns Attend hearings or tribunals where required Work collaboratively with internal teams, police, and external partners Essential Requirements To be considered Level 2 City & Guilds or WAMITAB in Parking Enforcement and Conflict Management Full UK Driving Licence Experience working in a customer-facing or public service environment Ability to deal calmly with challenging situations Strong written and verbal communication skills Experience using handheld devices or mobile technology Ability to work independently and as part of a team Willingness to work outdoors in all weather conditions Flexibility to work shift patterns including evenings, weekends, nights and bank holidays Additional Information Fully on-site role Council vehicle provided for operational duties Public transport is not suitable for operational patrol duties Full uniform and equipment provided Compliance checks including DVLA verification required Physically demanding role requiring regular walking and outdoor work Why Apply? This is an excellent opportunity to join a well-established organisation delivering essential services to local communities. You will gain valuable enforcement experience while working within a supportive operational team. Apply Now for the Civil Enforcement Officer role.
Apr 29, 2026
Seasonal
Pertemps Network Group are currently recruiting for Civil Enforcement Officers to join a reputable housing provider within their Parking Services team. Rate: 16- 17 PAYE per/hr Contract: Temporary Working Pattern: Full-time Shift-based (5 over 7 days) Client: Reputable Housing Provider Working Model: Fully Onsite This is a frontline enforcement role responsible for monitoring and enforcing parking regulations across on-street and off-street locations, including controlled parking zones and pay-and-display areas. You will play a key role in maintaining compliance with parking legislation while delivering a professional and customer-focused service to residents and visitors. Key Responsibilities Patrol designated areas to identify parking contraventions Issue Penalty Charge Notices (PCNs) using handheld devices Monitor CCTV and camera-based enforcement systems Record accurate evidence including photographs and written reports Ensure signage and road markings are compliant and report defects Provide assistance and respond to public enquiries professionally Maintain communication with control teams via radio systems Drive or operate council-issued vehicles in line with procedures Report abandoned vehicles, defects, or safety concerns Attend hearings or tribunals where required Work collaboratively with internal teams, police, and external partners Essential Requirements To be considered Level 2 City & Guilds or WAMITAB in Parking Enforcement and Conflict Management Full UK Driving Licence Experience working in a customer-facing or public service environment Ability to deal calmly with challenging situations Strong written and verbal communication skills Experience using handheld devices or mobile technology Ability to work independently and as part of a team Willingness to work outdoors in all weather conditions Flexibility to work shift patterns including evenings, weekends, nights and bank holidays Additional Information Fully on-site role Council vehicle provided for operational duties Public transport is not suitable for operational patrol duties Full uniform and equipment provided Compliance checks including DVLA verification required Physically demanding role requiring regular walking and outdoor work Why Apply? This is an excellent opportunity to join a well-established organisation delivering essential services to local communities. You will gain valuable enforcement experience while working within a supportive operational team. Apply Now for the Civil Enforcement Officer role.
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Ealing, London
Civil Enforcement Officer Must have previous experience as a Civil Enforcement Officer. Key result areas/overview Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40 hours + hours per week, Monday to Sunday, on a rota basis, between the hours of 7.00am and 9:00pm. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay 19-20 via umbrella company, with overtime available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Apr 28, 2026
Seasonal
Civil Enforcement Officer Must have previous experience as a Civil Enforcement Officer. Key result areas/overview Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40 hours + hours per week, Monday to Sunday, on a rota basis, between the hours of 7.00am and 9:00pm. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay 19-20 via umbrella company, with overtime available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Haddenham, Buckinghamshire
Civil Enforcement Officers have many responsibilities. Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences. Duties will include: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 37 hours per week, Monday to Sunday on a rota'd basis. This role of Civil Enforcement Officer will pay 17.15 umbrella per hour. 1.5 x pay saturday and sunday and 2x pay bank holidays. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department
Apr 28, 2026
Seasonal
Civil Enforcement Officers have many responsibilities. Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences. Duties will include: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 37 hours per week, Monday to Sunday on a rota'd basis. This role of Civil Enforcement Officer will pay 17.15 umbrella per hour. 1.5 x pay saturday and sunday and 2x pay bank holidays. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department
MHRA
Senior Criminal Enforcement Officer
MHRA South Mimms, Hertfordshire
We are currently looking for 2 Senior Criminal Enforcement Officers to join our Investigation and Disruption Function within the Safety & Surveillance group. Full time, permanent, home based (occasionally travel to Canary Wharf London or South Mimms, Hertfordshire). The role can only be worked in the UK. About the role Senior Criminal Enforcement Officers work in the Criminal Enforcement Unit (CEU) of the Medicines and Healthcare products Regulatory Agency (MHRA). They investigate serious and complex crime related to the illegal supply of medicines and medical devices, support prosecutions, and deliver strategic, operational and non criminal justice interventions under the 4P strategic response framework. Key responsibilities Delivering and influencing strategic and tactical criminal threat reduction interventions. Leading complex investigations, intelligence operations, initiatives or projects according to MHRA policy, legislation and good practice. Providing capabilities to the highest professional standards and modeling civil service values. Managing multidisciplinary teams to develop and deliver the Unit's threat reduction outcomes. Preparing case files, evidence and supporting documentation to reduce or disrupt identified threats. Coordinating non criminal justice interventions under PREVENT and PROTECT strands. Ensuring integrity and confidentiality of intelligence, evidence and information. Leading projects or portfolios to improve CEU effectiveness. Qualifications Significant experience in investigating serious and complex crime. Experience preparing case files and prosecuting offenders. Advice on legislation and technical options to disrupt criminality. Collaboration with stakeholders to reduce criminal threats. Contribution to the 4P strategic response framework. Person Specification Method of assessment: Application (A), Interview (I) Behaviour criteria (A, I): Working Together; Changing and Improving; Managing a Quality Service. Experience criteria (A, I): Conducting complex criminal investigations Conducting all source intelligence assessment, including structured analytical techniques. Collecting and developing all source intelligence on strategic and tactical threats, including human intelligence. Delivering internet intelligence, investigation and OSINT collection capabilities. Supervising and quality assuring delivery of multiple operational and business support capabilities. Applying the 4P strategic response framework to deliver innovative non criminal justice interventions. Technical criteria (A, I): Formal accreditation under PIP 2 (investigator) or equivalent experience at practitioner level against GCFP standards. Recent formal training in intelligence assessment and analysis (GIAT or equivalent) or high proficiency against PHIA framework. Formal training as a CHIS controller or competence for statutory duties under The Regulation of Investigatory Powers Act 2000. Exceptional written and verbal communication skills and proven ability to produce well focused, independent reports.
Apr 28, 2026
Full time
We are currently looking for 2 Senior Criminal Enforcement Officers to join our Investigation and Disruption Function within the Safety & Surveillance group. Full time, permanent, home based (occasionally travel to Canary Wharf London or South Mimms, Hertfordshire). The role can only be worked in the UK. About the role Senior Criminal Enforcement Officers work in the Criminal Enforcement Unit (CEU) of the Medicines and Healthcare products Regulatory Agency (MHRA). They investigate serious and complex crime related to the illegal supply of medicines and medical devices, support prosecutions, and deliver strategic, operational and non criminal justice interventions under the 4P strategic response framework. Key responsibilities Delivering and influencing strategic and tactical criminal threat reduction interventions. Leading complex investigations, intelligence operations, initiatives or projects according to MHRA policy, legislation and good practice. Providing capabilities to the highest professional standards and modeling civil service values. Managing multidisciplinary teams to develop and deliver the Unit's threat reduction outcomes. Preparing case files, evidence and supporting documentation to reduce or disrupt identified threats. Coordinating non criminal justice interventions under PREVENT and PROTECT strands. Ensuring integrity and confidentiality of intelligence, evidence and information. Leading projects or portfolios to improve CEU effectiveness. Qualifications Significant experience in investigating serious and complex crime. Experience preparing case files and prosecuting offenders. Advice on legislation and technical options to disrupt criminality. Collaboration with stakeholders to reduce criminal threats. Contribution to the 4P strategic response framework. Person Specification Method of assessment: Application (A), Interview (I) Behaviour criteria (A, I): Working Together; Changing and Improving; Managing a Quality Service. Experience criteria (A, I): Conducting complex criminal investigations Conducting all source intelligence assessment, including structured analytical techniques. Collecting and developing all source intelligence on strategic and tactical threats, including human intelligence. Delivering internet intelligence, investigation and OSINT collection capabilities. Supervising and quality assuring delivery of multiple operational and business support capabilities. Applying the 4P strategic response framework to deliver innovative non criminal justice interventions. Technical criteria (A, I): Formal accreditation under PIP 2 (investigator) or equivalent experience at practitioner level against GCFP standards. Recent formal training in intelligence assessment and analysis (GIAT or equivalent) or high proficiency against PHIA framework. Formal training as a CHIS controller or competence for statutory duties under The Regulation of Investigatory Powers Act 2000. Exceptional written and verbal communication skills and proven ability to produce well focused, independent reports.
CSS
Civil Enforcement Officer
CSS Harlow, Essex
CSS Recruitment are currently looking for a Civil Enforcement Officer in Colchester. This role will require the indivdual to start and end the shift in Harlow. Hours 7:30 - 19:00 with a 1 hour lunch. (10 and a half hours per day) Experience You Will Bring (Essential) Numerate and Literate Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances Full, Clean UK Diving Licence (Manual) Experience You Will Bring (Desirable) Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford) Parking regulations in accordance with the Highway Code Knowledge of the Traffic Management Act 2004 Previous knowledge of issuing Penalty Charge Notices Working in close cooperation with the police, PCSOs, Neighbourhood Wardens North Essex Parking Partnerships policy on parking enforcement Skills An understanding of Health and Safety Knowledge of the appropriate Area Integrity Be able to inspire and motivate others Organisational awareness Be able to build and use relationships inside and outside the Organisation Demonstrate cultural awareness Be confident with an ability to use own initiative and discretion Tactful and diplomatic Be able to deal effectively with people and placate irate members of public Educate members of the public about various parking Restrictions Essential ICT skills including the use of email, communication platforms and mobile phone applications Ability to operate a handheld device/camera in the issuing of PCNs Be methodical and organised Attention to detail and accuracy Understanding of the principles of data protection legislation and putting these into practice. Requirements of the Role: Work flexibly as appropriate Work on a rota basis Able to work independently as well as part of a team To be physically fit enough to walk more than 10 miles per day Provide own footwear and black trousers (not denim) Have Full UK Manual Diving Licence Please contact Emma at CSS for further details and to apply.
Apr 28, 2026
Seasonal
CSS Recruitment are currently looking for a Civil Enforcement Officer in Colchester. This role will require the indivdual to start and end the shift in Harlow. Hours 7:30 - 19:00 with a 1 hour lunch. (10 and a half hours per day) Experience You Will Bring (Essential) Numerate and Literate Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances Full, Clean UK Diving Licence (Manual) Experience You Will Bring (Desirable) Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford) Parking regulations in accordance with the Highway Code Knowledge of the Traffic Management Act 2004 Previous knowledge of issuing Penalty Charge Notices Working in close cooperation with the police, PCSOs, Neighbourhood Wardens North Essex Parking Partnerships policy on parking enforcement Skills An understanding of Health and Safety Knowledge of the appropriate Area Integrity Be able to inspire and motivate others Organisational awareness Be able to build and use relationships inside and outside the Organisation Demonstrate cultural awareness Be confident with an ability to use own initiative and discretion Tactful and diplomatic Be able to deal effectively with people and placate irate members of public Educate members of the public about various parking Restrictions Essential ICT skills including the use of email, communication platforms and mobile phone applications Ability to operate a handheld device/camera in the issuing of PCNs Be methodical and organised Attention to detail and accuracy Understanding of the principles of data protection legislation and putting these into practice. Requirements of the Role: Work flexibly as appropriate Work on a rota basis Able to work independently as well as part of a team To be physically fit enough to walk more than 10 miles per day Provide own footwear and black trousers (not denim) Have Full UK Manual Diving Licence Please contact Emma at CSS for further details and to apply.
JOB SWITCH LTD
Team Manager - Tenancy Rights, Advice & Enforcement
JOB SWITCH LTD
Team Manager - Tenancy Rights, Advice & Enforcement We are excited to invite CVs for a Team Manager within a new Renters Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team , a key position to enforce the rights of private rented tenants under the new Renters Rights Act legislation, tackle harassment and unlawful eviction and uphold the council's regulatory responsibilities. The position is until March 2027. Team Manager - Tenancy Rights, Advice & Enforcement The new manager will oversee a dedicated team of 4 officers who will provide specialist support and advice in response to new duties under the Renters' Rights Act. The team will be central to delivering a fairer and safer private rented sector in Lambeth, acting also as a homelessness prevention tool. Team Manager - Tenancy Rights, Advice & Enforcement The Team Manager will provide strategic leadership, expert technical expertise, and staff management across advice, casework, and enforcement activity relating to the advertising, letting and ending of private rented sector tenancies . You will build a high performing team, ensuring residents receive accurate, timely, person-centered advice on their rights and protections, and that breaches of tenancy law are investigated and enforced lawfully, proportionately, and consistently. Enforcement action will involve evidence collection up to standards admissible in court, leading for the council with Legal on bringing cases to court for criminal prosecution or issuing and collecting civil penalty fines. You will work closely with Homelessness Prevention and partners across ASC, CSC, Health, VAWG services and voluntary sector organisations. This is a unique opportunity to drive forward a new offer, strengthen operational practice, and enhance the council's impact on tenancy rights and unlawful eviction prevention. We are looking for colleagues who can demonstrate: Team Manager - Tenancy Rights, Advice & Enforcement A good knowledge of tenancy law and security of tenure, unlawful eviction, harassment, and investigatory frameworks Experience managing or supervising complex casework within a statutory or regulatory context The ability to lead service improvements, develop operational policy, and maintain high-quality standards Strong leadership, communication and partnership-working skills A proactive, resident-centred and trauma-informed approach to working with residents If you're passionate about tenants' rights, and ready to lead a specialist team delivering critical regulatory functions, we'd be delighted to hear from you
Apr 28, 2026
Contractor
Team Manager - Tenancy Rights, Advice & Enforcement We are excited to invite CVs for a Team Manager within a new Renters Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team , a key position to enforce the rights of private rented tenants under the new Renters Rights Act legislation, tackle harassment and unlawful eviction and uphold the council's regulatory responsibilities. The position is until March 2027. Team Manager - Tenancy Rights, Advice & Enforcement The new manager will oversee a dedicated team of 4 officers who will provide specialist support and advice in response to new duties under the Renters' Rights Act. The team will be central to delivering a fairer and safer private rented sector in Lambeth, acting also as a homelessness prevention tool. Team Manager - Tenancy Rights, Advice & Enforcement The Team Manager will provide strategic leadership, expert technical expertise, and staff management across advice, casework, and enforcement activity relating to the advertising, letting and ending of private rented sector tenancies . You will build a high performing team, ensuring residents receive accurate, timely, person-centered advice on their rights and protections, and that breaches of tenancy law are investigated and enforced lawfully, proportionately, and consistently. Enforcement action will involve evidence collection up to standards admissible in court, leading for the council with Legal on bringing cases to court for criminal prosecution or issuing and collecting civil penalty fines. You will work closely with Homelessness Prevention and partners across ASC, CSC, Health, VAWG services and voluntary sector organisations. This is a unique opportunity to drive forward a new offer, strengthen operational practice, and enhance the council's impact on tenancy rights and unlawful eviction prevention. We are looking for colleagues who can demonstrate: Team Manager - Tenancy Rights, Advice & Enforcement A good knowledge of tenancy law and security of tenure, unlawful eviction, harassment, and investigatory frameworks Experience managing or supervising complex casework within a statutory or regulatory context The ability to lead service improvements, develop operational policy, and maintain high-quality standards Strong leadership, communication and partnership-working skills A proactive, resident-centred and trauma-informed approach to working with residents If you're passionate about tenants' rights, and ready to lead a specialist team delivering critical regulatory functions, we'd be delighted to hear from you
carrington west
Private Sector Housing Manager
carrington west
We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 28, 2026
Full time
We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Unity Recruitment
Civil Enforcement Officer
Unity Recruitment Thornton Heath, Surrey
Must have previous experience as a Civil Enforcement Officer. This role of Civil Enforcement Officer will pay 32 an hour umbrella for night enforcement duties. vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 36 hours per week, Monday to Sunday, nights including Bank Holidays on a rota basis, between the hours of 7pm and 7am. So flexibility for the role is essential. Driving license essential. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Key result areas/overview. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked Previous Parking industry experience is essential for all parking vacancies
Apr 27, 2026
Seasonal
Must have previous experience as a Civil Enforcement Officer. This role of Civil Enforcement Officer will pay 32 an hour umbrella for night enforcement duties. vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 36 hours per week, Monday to Sunday, nights including Bank Holidays on a rota basis, between the hours of 7pm and 7am. So flexibility for the role is essential. Driving license essential. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on (phone number removed) and press 1 for the parking department. Unity offer referral schemes for all successful referrals at officer level Key result areas/overview. Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked Previous Parking industry experience is essential for all parking vacancies
Civil Enforcement Officer
Trellint Reading, Berkshire
Civil Enforcement Officer page is loaded Civil Enforcement Officerlocations: United Kingdom - Readingtime type: Full timeposted on: Posted Yesterdayjob requisition id: R57293 Job Summary: Act as a visible and approachable presence in the community, patrolling designated areas to provide guidance to the public while enforcing road traffic regulations, including the issuance of Penalty Charge Notices when appropriate. Support the reduction of traffic congestion and improvement of air quality by managing kerbside activity and ensuring compliance with parking restrictions, using a moped, bicycle, or on foot in all weather conditions. Deliver excellent customer service by always engaging respectfully with the public and help to uphold a safe, orderly, and customer-focused environment. Job Description: Monitor on-street and off-street parking areas using a moped, bicycle, or on foot, ensuring vehicles are parked in accordance with relevant regulations, and issue Penalty Charge Notices (PCNs) where non-compliance is identified, in line with local traffic orders.Act as a visible and reassuring presence to encourage compliance, promoting responsible parking through positive public engagement and providing accurate, helpful advice on parking rules and facilities to residents and visitors. Collect and record comprehensive evidence to support the issuance of PCNs, including writing clear and accurate reports, capturing photographic evidence, and maintaining simultaneously notes in official records.Identify and authorise the immobilisation or removal of vehicles in line with regulatory guidelines, where necessary to support enforcement operations or ensure public safety. Regularly inspect pay and display machines, signage, and car park equipment, reporting faults, vandalism, or maintenance issues promptly to ensure continuous service and public accessibility.Observe and report damaged or missing street furniture, unclear road markings, or suspicious vehicles, contributing to the upkeep and safety of the public realm. Attend court hearings or tribunal proceedings where required, providing factual witness statements and supporting documentation when a PCN is formally challenged. Collaborate with community safety partners such as Police Community Support Officers and local law enforcement, sharing relevant observations to address anti-social behaviour and support wider community safety initiatives.Stay informed about changes in legislation, policies, and systems affecting parking enforcement, attending training sessions and continually developing professional knowledge relevant to the role. Support the development of colleagues by providing guidance and informal mentoring, sharing knowledge and promoting a culture of continuous improvement and teamwork.Carry out any additional duties commensurate with the role and grading, supporting the flexible delivery of service priorities across the team.Operate in line with the company's core values and professional standards, demonstrating integrity, accountability, and respect in all interactions with the public and colleagues, and contributing positively to the reputation of the service. Worker Type: Regular Number of Openings Available: 1Trellint, a Modaxo company, simplifies curbside management. We offer comprehensive solutions to make parking accessible, equitable, and congestion-free. Like a trellis supporting growing plants, we empower smarter parking for a thriving future. Learn more at . About Modaxo Modaxo is a global technology organization passionate about moving the world's people. Working both together and independently, our collective of businesses are committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at .
Apr 27, 2026
Full time
Civil Enforcement Officer page is loaded Civil Enforcement Officerlocations: United Kingdom - Readingtime type: Full timeposted on: Posted Yesterdayjob requisition id: R57293 Job Summary: Act as a visible and approachable presence in the community, patrolling designated areas to provide guidance to the public while enforcing road traffic regulations, including the issuance of Penalty Charge Notices when appropriate. Support the reduction of traffic congestion and improvement of air quality by managing kerbside activity and ensuring compliance with parking restrictions, using a moped, bicycle, or on foot in all weather conditions. Deliver excellent customer service by always engaging respectfully with the public and help to uphold a safe, orderly, and customer-focused environment. Job Description: Monitor on-street and off-street parking areas using a moped, bicycle, or on foot, ensuring vehicles are parked in accordance with relevant regulations, and issue Penalty Charge Notices (PCNs) where non-compliance is identified, in line with local traffic orders.Act as a visible and reassuring presence to encourage compliance, promoting responsible parking through positive public engagement and providing accurate, helpful advice on parking rules and facilities to residents and visitors. Collect and record comprehensive evidence to support the issuance of PCNs, including writing clear and accurate reports, capturing photographic evidence, and maintaining simultaneously notes in official records.Identify and authorise the immobilisation or removal of vehicles in line with regulatory guidelines, where necessary to support enforcement operations or ensure public safety. Regularly inspect pay and display machines, signage, and car park equipment, reporting faults, vandalism, or maintenance issues promptly to ensure continuous service and public accessibility.Observe and report damaged or missing street furniture, unclear road markings, or suspicious vehicles, contributing to the upkeep and safety of the public realm. Attend court hearings or tribunal proceedings where required, providing factual witness statements and supporting documentation when a PCN is formally challenged. Collaborate with community safety partners such as Police Community Support Officers and local law enforcement, sharing relevant observations to address anti-social behaviour and support wider community safety initiatives.Stay informed about changes in legislation, policies, and systems affecting parking enforcement, attending training sessions and continually developing professional knowledge relevant to the role. Support the development of colleagues by providing guidance and informal mentoring, sharing knowledge and promoting a culture of continuous improvement and teamwork.Carry out any additional duties commensurate with the role and grading, supporting the flexible delivery of service priorities across the team.Operate in line with the company's core values and professional standards, demonstrating integrity, accountability, and respect in all interactions with the public and colleagues, and contributing positively to the reputation of the service. Worker Type: Regular Number of Openings Available: 1Trellint, a Modaxo company, simplifies curbside management. We offer comprehensive solutions to make parking accessible, equitable, and congestion-free. Like a trellis supporting growing plants, we empower smarter parking for a thriving future. Learn more at . About Modaxo Modaxo is a global technology organization passionate about moving the world's people. Working both together and independently, our collective of businesses are committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at .
carrington west
Team Manager - Tenancy Rights, Advice & Enforcement
carrington west
We are seeking an experienced and driven Team Manager to lead a new Tenancy Rights, Advice and Enforcement Team, delivering the council's responsibilities under the Renters' Rights Act. This is an exciting opportunity to shape a new service that will protect private renters, tackle unlawful eviction and harassment, and improve standards across the private rented sector. You will manage a small, dedicated team of four officers, providing strategic leadership across advice, casework and enforcement. The team will play a vital role in ensuring residents receive clear, timely and person-centred guidance on their rights, while also acting as a key homelessness prevention service. In this role, you will oversee complex investigations into breaches of tenancy law, ensuring enforcement is fair, consistent and evidence-led. You will work closely with Legal Services to prepare cases for prosecution or civil penalties, maintaining high evidential standards throughout. Alongside this, you will drive service improvement, develop operational policies, and embed best practice across the team. You will collaborate with colleagues across homelessness prevention, adult and children's services, health partners, and voluntary organisations to support vulnerable residents. We are looking for someone with strong knowledge of tenancy law, including unlawful eviction and harassment, alongside experience managing complex casework in a regulatory or statutory setting. You will bring confident leadership, excellent communication skills, and a proactive, resident-focused, trauma-informed approach. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 25, 2026
Contractor
We are seeking an experienced and driven Team Manager to lead a new Tenancy Rights, Advice and Enforcement Team, delivering the council's responsibilities under the Renters' Rights Act. This is an exciting opportunity to shape a new service that will protect private renters, tackle unlawful eviction and harassment, and improve standards across the private rented sector. You will manage a small, dedicated team of four officers, providing strategic leadership across advice, casework and enforcement. The team will play a vital role in ensuring residents receive clear, timely and person-centred guidance on their rights, while also acting as a key homelessness prevention service. In this role, you will oversee complex investigations into breaches of tenancy law, ensuring enforcement is fair, consistent and evidence-led. You will work closely with Legal Services to prepare cases for prosecution or civil penalties, maintaining high evidential standards throughout. Alongside this, you will drive service improvement, develop operational policies, and embed best practice across the team. You will collaborate with colleagues across homelessness prevention, adult and children's services, health partners, and voluntary organisations to support vulnerable residents. We are looking for someone with strong knowledge of tenancy law, including unlawful eviction and harassment, alongside experience managing complex casework in a regulatory or statutory setting. You will bring confident leadership, excellent communication skills, and a proactive, resident-focused, trauma-informed approach. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
4Recruitment Services
Principal Enforcement Officer
4Recruitment Services
Principal Enforcement Officer Housing (HHSRS Specialist) Location: London Bridge (Hybrid 3 days in office) Rate: £50 per hour We are seeking a highly experienced Principal Enforcement Officer with a strong background in housing standards and enforcement. This is a critical role requiring an expert who can operate confidently at a senior level and handle complex, high-risk cases. Key Responsibilities: Carry out detailed property inspections in line with HHSRS requirements Prepare and issue enforcement notices under the Housing Act 2004 Develop comprehensive schedules of work Lead on high-level enforcement action, including prosecutions and Civil Penalty Notices (CPNs) Prepare prosecution bundles and represent the authority as a witness in court and/or at First-tier Tribunal (FTT) hearings Manage challenging situations with professionalism, demonstrating strong conflict resolution skills Essential Requirements: Extensive experience conducting HHSRS inspections Proven track record of serving enforcement notices and taking formal legal action Strong experience preparing prosecution cases and attending court or tribunal hearings Demonstrable experience issuing CPNs Excellent conflict management and stakeholder handling skills This is a demanding role suited to a seasoned professional who is confident working autonomously and making high-level enforcement decisions. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 25, 2026
Contractor
Principal Enforcement Officer Housing (HHSRS Specialist) Location: London Bridge (Hybrid 3 days in office) Rate: £50 per hour We are seeking a highly experienced Principal Enforcement Officer with a strong background in housing standards and enforcement. This is a critical role requiring an expert who can operate confidently at a senior level and handle complex, high-risk cases. Key Responsibilities: Carry out detailed property inspections in line with HHSRS requirements Prepare and issue enforcement notices under the Housing Act 2004 Develop comprehensive schedules of work Lead on high-level enforcement action, including prosecutions and Civil Penalty Notices (CPNs) Prepare prosecution bundles and represent the authority as a witness in court and/or at First-tier Tribunal (FTT) hearings Manage challenging situations with professionalism, demonstrating strong conflict resolution skills Essential Requirements: Extensive experience conducting HHSRS inspections Proven track record of serving enforcement notices and taking formal legal action Strong experience preparing prosecution cases and attending court or tribunal hearings Demonstrable experience issuing CPNs Excellent conflict management and stakeholder handling skills This is a demanding role suited to a seasoned professional who is confident working autonomously and making high-level enforcement decisions. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Outdoor Civil Enforcement Officer - Drive and Help Community
Apcoa Parking UK Lincoln, Lincolnshire
A leading parking solutions provider in Lincoln seeks a Civil Enforcement Officer to ensure compliance with parking regulations. This role involves patrolling public areas, issuing Penalty Charge Notices, and assisting motorists. Applicants must be 18 or older, hold a Full UK Driving Licence, and possess strong customer service and communication skills. This position offers 45 hours per week, with shifts including nighttime hours and comprehensive training provided.
Apr 25, 2026
Full time
A leading parking solutions provider in Lincoln seeks a Civil Enforcement Officer to ensure compliance with parking regulations. This role involves patrolling public areas, issuing Penalty Charge Notices, and assisting motorists. Applicants must be 18 or older, hold a Full UK Driving Licence, and possess strong customer service and communication skills. This position offers 45 hours per week, with shifts including nighttime hours and comprehensive training provided.
Community Parking Enforcement Officer
Apcoa Parking UK
A parking management company is seeking a full-time Civil Enforcement Officer to patrol public areas and issue penalty notices. This role requires excellent customer service skills, the ability to communicate effectively with the public, and a desire to make a positive local impact. The position offers an annual salary of £28,808, a mobile allowance, up to 28 days of holiday, and a workplace pension. Ideal for someone looking to start their career in a supportive environment.
Apr 25, 2026
Full time
A parking management company is seeking a full-time Civil Enforcement Officer to patrol public areas and issue penalty notices. This role requires excellent customer service skills, the ability to communicate effectively with the public, and a desire to make a positive local impact. The position offers an annual salary of £28,808, a mobile allowance, up to 28 days of holiday, and a workplace pension. Ideal for someone looking to start their career in a supportive environment.
4Recruitment Services
Civil enforcement officer
4Recruitment Services Harlow, Essex
Civil Enforcement Officer - Colchester £15.97 PAYE As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 hours per day) Accountabilities: To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner. Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service. Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained. To appear at adjudication hearings/court as required. Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 24, 2026
Contractor
Civil Enforcement Officer - Colchester £15.97 PAYE As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 hours per day) Accountabilities: To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner. Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service. Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained. To appear at adjudication hearings/court as required. Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Surrey County Council
Highways Customer Officer
Surrey County Council
This role has a starting salary of 33,552 per annum based on a 36-hour working week. We are excited to be hiring a new Highways Customer Officer to join our fantastic team. The team has central base in Merrow (Guildford) currently but as a Highways Customer Officer you will be required to work across the entire county and your contract will be countywide. We will as part of Local Government Reorganisation and Devolution split to new locations in the East and West Surrey Councils in late April 27. A vehicle (manual gearbox) is provided for work only use. You will also be required to work from local offices, it is likely you will work from home one day per week therefore hybrid working is applicable. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team You will be one of a team of 12 Highways Customer Officers along with two Senior Highways Customer Officers. The team has a vast range of prior skills, experience and positions to their current role. The team has been being created since November 2021 and has a can-do proactive attitude. We deliver in the region of 1mil of works following customer enquiries and receive more than 10,000 public requests for service on the highway each year as a team. Your day will be a mixture of raising on site highway safety defects such as potholes and damage to the highway. You will also meet with residents daily for other functions such as highway license applications. You will inspect matters reported regarding vegetation obstructions and encroachments on a daily basis with our interest being to keep the highway safe and for residents and users to be able to pass safely and use the highway safely. About the Role We are looking for a Highways Customer Officer (HCO) who will undertake a range of highway related works, including going out in response to customer calls for service daily you will have proactive conversations with Surrey residents and key stakeholders daily. Enquiries may involve conducting site suitability surveys for vehicle crossovers, tree and shrub concerns, or other highway issues such as defect and highway safety inspections. HCOs are responsible for managing their own workloads and ensuring customer response times are met. Work will include a mixture of office work and visits to sites and customers throughout the year. The work split is likely around 75% out on site and 25% office/home based. You will be required to work in an open office environment on a weekly basis to ensure close relationships and working bonds are maintained with other service teams. Shortlisting Criteria This job is suited to a huge variety of past careers, as examples we have HCO's who were previous armed forces personnel, emergency service workers, lectures, hospitality managers, telecoms engineers, engineers, customer service officers, civil enforcement officers etc. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A good standard of spoken communication and personal presentation, and be able to have robust and sometimes difficult conversations face to face with customers A good working knowledge and ability to use IT equipment and Microsoft Office suite such as Word, Excel, Outlook A working knowledge and interest or experience in Highway Works Experience of providing excellent customer service, both remotely and in a face-to-face environment Ability to manage workloads and deal with conflicting priorities A full UK manual driving license and a willingness to travel around the county, when necessary, a vehicle will be provided for these journeys and left at your place of work overnight To apply, we request that you submit a CV and you will be asked the following four questions: What is your specific highway working experience? What makes you want to be a public facing Officer, why do you feel this role is for you? How do you manage your priorities and competing demands at work or home? Please provide a bullet point list of who you feel key stakeholders will be for this role. The job advert closes at 23:59 on 22.04.2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 24, 2026
Full time
This role has a starting salary of 33,552 per annum based on a 36-hour working week. We are excited to be hiring a new Highways Customer Officer to join our fantastic team. The team has central base in Merrow (Guildford) currently but as a Highways Customer Officer you will be required to work across the entire county and your contract will be countywide. We will as part of Local Government Reorganisation and Devolution split to new locations in the East and West Surrey Councils in late April 27. A vehicle (manual gearbox) is provided for work only use. You will also be required to work from local offices, it is likely you will work from home one day per week therefore hybrid working is applicable. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team You will be one of a team of 12 Highways Customer Officers along with two Senior Highways Customer Officers. The team has a vast range of prior skills, experience and positions to their current role. The team has been being created since November 2021 and has a can-do proactive attitude. We deliver in the region of 1mil of works following customer enquiries and receive more than 10,000 public requests for service on the highway each year as a team. Your day will be a mixture of raising on site highway safety defects such as potholes and damage to the highway. You will also meet with residents daily for other functions such as highway license applications. You will inspect matters reported regarding vegetation obstructions and encroachments on a daily basis with our interest being to keep the highway safe and for residents and users to be able to pass safely and use the highway safely. About the Role We are looking for a Highways Customer Officer (HCO) who will undertake a range of highway related works, including going out in response to customer calls for service daily you will have proactive conversations with Surrey residents and key stakeholders daily. Enquiries may involve conducting site suitability surveys for vehicle crossovers, tree and shrub concerns, or other highway issues such as defect and highway safety inspections. HCOs are responsible for managing their own workloads and ensuring customer response times are met. Work will include a mixture of office work and visits to sites and customers throughout the year. The work split is likely around 75% out on site and 25% office/home based. You will be required to work in an open office environment on a weekly basis to ensure close relationships and working bonds are maintained with other service teams. Shortlisting Criteria This job is suited to a huge variety of past careers, as examples we have HCO's who were previous armed forces personnel, emergency service workers, lectures, hospitality managers, telecoms engineers, engineers, customer service officers, civil enforcement officers etc. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A good standard of spoken communication and personal presentation, and be able to have robust and sometimes difficult conversations face to face with customers A good working knowledge and ability to use IT equipment and Microsoft Office suite such as Word, Excel, Outlook A working knowledge and interest or experience in Highway Works Experience of providing excellent customer service, both remotely and in a face-to-face environment Ability to manage workloads and deal with conflicting priorities A full UK manual driving license and a willingness to travel around the county, when necessary, a vehicle will be provided for these journeys and left at your place of work overnight To apply, we request that you submit a CV and you will be asked the following four questions: What is your specific highway working experience? What makes you want to be a public facing Officer, why do you feel this role is for you? How do you manage your priorities and competing demands at work or home? Please provide a bullet point list of who you feel key stakeholders will be for this role. The job advert closes at 23:59 on 22.04.2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Civil Enforcement Officer - Lincoln
Apcoa Parking UK Lincoln, Lincolnshire
The Role Civil Enforcement Officer - Lincoln - 45 hours per week - £28.899per annum - Driving Licence Essential Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you 18 or older? Do you have a full UK driving licence? If you answered yes, then this may be the opportunity for you as we are Recruiting Civil Enforcement Officers in Boston. Civil Enforcement Officers are an important part of the local community. You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public! What you'll do: Patrol public streets and local council car parks to ensure that car parking regulations are being followed. Record and issue Penalty Charge Notices. You will check parking meters and car park equipment and report damage or faults. Report defective signs and road markings, identifying and reporting abandoned vehicles. You will explain regulations to motorists and advise them about parking facilities. Check tickets and attend to minor machine faults. Ensure car parks and their facilities are clean, tidy and satisfactory What you'll bring Excellent customer service skills. You will have good spoken and written English and arithmetic skills. Strong communication skills. Proficient in Microsoft Word and Excel. You will have experience or the desire to work outdoors. Resilience - as you could be walking quite long distances on patrol. You will hold a Full UK Drivers Licence - Essential. Shifts are 45 hours per week over 5 shifts. 1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance You will be provided with full training and uniform. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply nowand one of our team will be in touch very soon! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Apr 24, 2026
Full time
The Role Civil Enforcement Officer - Lincoln - 45 hours per week - £28.899per annum - Driving Licence Essential Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you 18 or older? Do you have a full UK driving licence? If you answered yes, then this may be the opportunity for you as we are Recruiting Civil Enforcement Officers in Boston. Civil Enforcement Officers are an important part of the local community. You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public! What you'll do: Patrol public streets and local council car parks to ensure that car parking regulations are being followed. Record and issue Penalty Charge Notices. You will check parking meters and car park equipment and report damage or faults. Report defective signs and road markings, identifying and reporting abandoned vehicles. You will explain regulations to motorists and advise them about parking facilities. Check tickets and attend to minor machine faults. Ensure car parks and their facilities are clean, tidy and satisfactory What you'll bring Excellent customer service skills. You will have good spoken and written English and arithmetic skills. Strong communication skills. Proficient in Microsoft Word and Excel. You will have experience or the desire to work outdoors. Resilience - as you could be walking quite long distances on patrol. You will hold a Full UK Drivers Licence - Essential. Shifts are 45 hours per week over 5 shifts. 1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance You will be provided with full training and uniform. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply nowand one of our team will be in touch very soon! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Park Avenue Recruitment
Private Sector Housing Officer (Enforcement)
Park Avenue Recruitment
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
Apr 23, 2026
Contractor
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
4Recruitment Services
Civil Enforcement Officer
4Recruitment Services
Role: Civil Enforcement Officer - Harrow Location: HA3 8NT Rate: £13.40 ph PAYE Patrol and Enforcement of on and off street parking throughout the Borough, including pay and display car parks and controlled parking zones or any other regulations as directed. Must have full clean driving licence held for at least 1 year Ability to work as a foot and or moped CEO according to service needs Must have a city and guilds/WAMITAB Level 2 in Parking Enforcement and Conflict Management Being in possession of a Level 3 certificate in CCTV Traffic Enforcement would be advantageous Must be able to work in a 5 over 7 Shift Pattern to work early shift 7.30am to 4.30pm and 10am to 7pm the following week, including saturdays as part of a 5 day working week Contract To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 23, 2026
Contractor
Role: Civil Enforcement Officer - Harrow Location: HA3 8NT Rate: £13.40 ph PAYE Patrol and Enforcement of on and off street parking throughout the Borough, including pay and display car parks and controlled parking zones or any other regulations as directed. Must have full clean driving licence held for at least 1 year Ability to work as a foot and or moped CEO according to service needs Must have a city and guilds/WAMITAB Level 2 in Parking Enforcement and Conflict Management Being in possession of a Level 3 certificate in CCTV Traffic Enforcement would be advantageous Must be able to work in a 5 over 7 Shift Pattern to work early shift 7.30am to 4.30pm and 10am to 7pm the following week, including saturdays as part of a 5 day working week Contract To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Park Avenue Recruitment
Interim Private Sector Housing Officer
Park Avenue Recruitment
We're currently working with a Local Authority in Hampshire who are looking to appoint an experienced Private Sector Housing Officer on an interim basis. This is a fantastic opportunity to join a busy and supportive team, playing a key role in improving housing standards across the borough and ensuring compliance within the private rented sector. The Role: You will be responsible for delivering a range of private sector housing functions, including enforcement, inspections, and supporting landlords and tenants to meet regulatory standards. Key Responsibilities: Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Investigating complaints relating to housing conditions Taking enforcement action in line with relevant legislation (including improvement notices, prohibition orders, and civil penalties) Licensing of HMOs and ensuring compliance Working closely with landlords, tenants, and external partners Supporting the council in meeting its statutory housing obligations Requirements: Proven experience working within Private Sector Housing for a UK Local Authority Strong knowledge of housing legislation, including the Housing Act 2004 Experience using HHSRS Confident in enforcement and case management Excellent communication and stakeholder management skills If you're an experienced Private Sector Housing Officer available for your next interim assignment, we'd love to hear from you! E: (url removed)
Apr 23, 2026
Contractor
We're currently working with a Local Authority in Hampshire who are looking to appoint an experienced Private Sector Housing Officer on an interim basis. This is a fantastic opportunity to join a busy and supportive team, playing a key role in improving housing standards across the borough and ensuring compliance within the private rented sector. The Role: You will be responsible for delivering a range of private sector housing functions, including enforcement, inspections, and supporting landlords and tenants to meet regulatory standards. Key Responsibilities: Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Investigating complaints relating to housing conditions Taking enforcement action in line with relevant legislation (including improvement notices, prohibition orders, and civil penalties) Licensing of HMOs and ensuring compliance Working closely with landlords, tenants, and external partners Supporting the council in meeting its statutory housing obligations Requirements: Proven experience working within Private Sector Housing for a UK Local Authority Strong knowledge of housing legislation, including the Housing Act 2004 Experience using HHSRS Confident in enforcement and case management Excellent communication and stakeholder management skills If you're an experienced Private Sector Housing Officer available for your next interim assignment, we'd love to hear from you! E: (url removed)
carrington west
ASB Officer
carrington west
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 23, 2026
Contractor
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

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