Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced Customer Service Administrator, Customer Support Coordinator, or Customer Service Advisor looking for your next opportunity in Cardiff? We are recruiting on behalf of a well established and growing business that supplies products and solutions to leading global retail brands. Due to continued growth, they are looking to expand their Customer Service team with a proactive and organised Customer Service Coordinator. This is an excellent opportunity for someone with strong customer support, order processing, and administration experience to join a fast paced, collaborative environment. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email and live chat Provide professional and timely customer support and issue resolution Manage order processing, order tracking, and delivery updates Liaise with internal teams including sales, logistics, and operations Maintain accurate customer records and update internal systems (CRM) Support the delivery of excellent customer experience and client satisfaction The Person Previous experience in a Customer Service, Customer Support, or Office Administration role Strong communication skills (written and verbal) Experience handling customer queries, order management, or client accounts Highly organised with strong multitasking abilities Confident using Microsoft Office and CRM systems A proactive and detail-oriented approach In return Join a growing company with strong career development opportunities Supportive and friendly team environment Exposure to well known retail brands and client accounts
May 16, 2026
Full time
Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced Customer Service Administrator, Customer Support Coordinator, or Customer Service Advisor looking for your next opportunity in Cardiff? We are recruiting on behalf of a well established and growing business that supplies products and solutions to leading global retail brands. Due to continued growth, they are looking to expand their Customer Service team with a proactive and organised Customer Service Coordinator. This is an excellent opportunity for someone with strong customer support, order processing, and administration experience to join a fast paced, collaborative environment. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email and live chat Provide professional and timely customer support and issue resolution Manage order processing, order tracking, and delivery updates Liaise with internal teams including sales, logistics, and operations Maintain accurate customer records and update internal systems (CRM) Support the delivery of excellent customer experience and client satisfaction The Person Previous experience in a Customer Service, Customer Support, or Office Administration role Strong communication skills (written and verbal) Experience handling customer queries, order management, or client accounts Highly organised with strong multitasking abilities Confident using Microsoft Office and CRM systems A proactive and detail-oriented approach In return Join a growing company with strong career development opportunities Supportive and friendly team environment Exposure to well known retail brands and client accounts
Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday Friday role, £30,000 £35,000 salary, great benefits and career stability. The company: We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
May 16, 2026
Full time
Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday Friday role, £30,000 £35,000 salary, great benefits and career stability. The company: We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
Procurement Coordinator Location: Peterborough Salary: Up to £28,000 DOE Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:45am 4:45pm Are you an organised and commercially minded procurement professional looking to join a well-established business with exciting growth plans? Our client is a long-standing, family-owned organisation with an excellent reputation within their specialist sector. Operating within a close-knit and supportive team environment, they are now looking to recruit a Procurement Coordinator to support their growing operations and supply chain activities. This is a fantastic opportunity for someone with strong purchasing experience who enjoys managing supplier relationships, coordinating stock and logistics, and ensuring smooth end-to-end processes from purchasing through to delivery. Key Responsibilities Manage the purchasing process from order placement through to delivery Build and maintain strong relationships with suppliers and key accounts Negotiate pricing, lead times, and product availability with suppliers Monitor and maintain stock levels to ensure business and customer demands are met Coordinate import and export documentation and processes Assist with logistics administration, shipping schedules, and delivery coordination Ensure quality certificates and compliance documentation are completed accurately Support regulatory and compliance requirements across purchasing activities Liaise with internal departments to ensure smooth operational flow Track orders and proactively resolve any supply chain or delivery issues Maintain accurate purchasing records and supplier information Provide end-to-end administrative support across procurement and supply chain functions The Ideal Candidate Previous experience within purchasing, procurement, buying, or supply chain administration Strong negotiation and supplier management skills Experience within food, seed, produce, or a similar supply-based industry would be highly advantageous Knowledge of import/export procedures and logistics administration Excellent organisational skills with strong attention to detail Confident communicator with the ability to build effective working relationships Proficient in Microsoft Office and internal systems/ERP platforms Ability to work effectively within a fast-paced environment and manage multiple priorities What s on Offer Opportunity to join a growing and ambitious business Supportive and close-knit team environment Long-term career prospects within a reputable organisation Stable Monday to Friday working hours Competitive salary package up to £28,000 DOE If you are an experienced procurement or purchasing professional looking for an opportunity to make a genuine impact within a growing business and play a pivotal role in its future success, we would love to hear from you. Apply today with your CV or contact Interaction Recruitment for more information on (phone number removed).
May 16, 2026
Full time
Procurement Coordinator Location: Peterborough Salary: Up to £28,000 DOE Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:45am 4:45pm Are you an organised and commercially minded procurement professional looking to join a well-established business with exciting growth plans? Our client is a long-standing, family-owned organisation with an excellent reputation within their specialist sector. Operating within a close-knit and supportive team environment, they are now looking to recruit a Procurement Coordinator to support their growing operations and supply chain activities. This is a fantastic opportunity for someone with strong purchasing experience who enjoys managing supplier relationships, coordinating stock and logistics, and ensuring smooth end-to-end processes from purchasing through to delivery. Key Responsibilities Manage the purchasing process from order placement through to delivery Build and maintain strong relationships with suppliers and key accounts Negotiate pricing, lead times, and product availability with suppliers Monitor and maintain stock levels to ensure business and customer demands are met Coordinate import and export documentation and processes Assist with logistics administration, shipping schedules, and delivery coordination Ensure quality certificates and compliance documentation are completed accurately Support regulatory and compliance requirements across purchasing activities Liaise with internal departments to ensure smooth operational flow Track orders and proactively resolve any supply chain or delivery issues Maintain accurate purchasing records and supplier information Provide end-to-end administrative support across procurement and supply chain functions The Ideal Candidate Previous experience within purchasing, procurement, buying, or supply chain administration Strong negotiation and supplier management skills Experience within food, seed, produce, or a similar supply-based industry would be highly advantageous Knowledge of import/export procedures and logistics administration Excellent organisational skills with strong attention to detail Confident communicator with the ability to build effective working relationships Proficient in Microsoft Office and internal systems/ERP platforms Ability to work effectively within a fast-paced environment and manage multiple priorities What s on Offer Opportunity to join a growing and ambitious business Supportive and close-knit team environment Long-term career prospects within a reputable organisation Stable Monday to Friday working hours Competitive salary package up to £28,000 DOE If you are an experienced procurement or purchasing professional looking for an opportunity to make a genuine impact within a growing business and play a pivotal role in its future success, we would love to hear from you. Apply today with your CV or contact Interaction Recruitment for more information on (phone number removed).
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 16, 2026
Full time
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Operations Coordinator - Time Critical Logistics (Nights) Location: London Heathrow Salary: 35,000 - 40,000 + 20% Shift Allowance Shift Pattern: 4 on / 4 off (7:00pm - 7:00am) The Opportunity If you thrive in fast-paced logistics where no two nights are the same, this is one to look at. We're working with a growing, well-respected logistics specialist operating at the sharp end of time-critical transport. This is a business trusted to deliver when it really matters - supporting industries where delays simply aren't an option. They're now looking to bring in an Operations Coordinator to join their night team at Heathrow, playing a key role in keeping urgent shipments moving across the globe. What You'll Be Doing Coordinating time-critical shipments across air and road (imports & exports) Managing urgent and high-priority consignments, including hand carry movements Liaising with airlines, hauliers, and global partners to ensure smooth execution Monitoring shipments end-to-end, ensuring deadlines and service levels are met Handling live issues as they arise and keeping customers proactively updated Ensuring all operational and customs documentation is accurate and compliant What They're Looking For Experience within time-critical , air freight, or express logistics Strong understanding of import/export operations Someone who performs well under pressure and can make quick decisions Flexible approach to working hours and operational demands Strong communication, organisation, and attention to detail A proactive, hands-on mindset with a real "get it done" attitude WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
May 16, 2026
Full time
Operations Coordinator - Time Critical Logistics (Nights) Location: London Heathrow Salary: 35,000 - 40,000 + 20% Shift Allowance Shift Pattern: 4 on / 4 off (7:00pm - 7:00am) The Opportunity If you thrive in fast-paced logistics where no two nights are the same, this is one to look at. We're working with a growing, well-respected logistics specialist operating at the sharp end of time-critical transport. This is a business trusted to deliver when it really matters - supporting industries where delays simply aren't an option. They're now looking to bring in an Operations Coordinator to join their night team at Heathrow, playing a key role in keeping urgent shipments moving across the globe. What You'll Be Doing Coordinating time-critical shipments across air and road (imports & exports) Managing urgent and high-priority consignments, including hand carry movements Liaising with airlines, hauliers, and global partners to ensure smooth execution Monitoring shipments end-to-end, ensuring deadlines and service levels are met Handling live issues as they arise and keeping customers proactively updated Ensuring all operational and customs documentation is accurate and compliant What They're Looking For Experience within time-critical , air freight, or express logistics Strong understanding of import/export operations Someone who performs well under pressure and can make quick decisions Flexible approach to working hours and operational demands Strong communication, organisation, and attention to detail A proactive, hands-on mindset with a real "get it done" attitude WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year End of year bonus 23 days holiday plus bank holidays Regular team outings / social events Clear progression opportunities Pension scheme Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!
May 16, 2026
Full time
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year End of year bonus 23 days holiday plus bank holidays Regular team outings / social events Clear progression opportunities Pension scheme Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 16, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
May 15, 2026
Full time
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
Ernest Gordon Recruitment Limited
City, Wolverhampton
Service Coordinator (Plant) 26,000 - 30,000 + Training + Office based + Monday - Friday Wolverhampton, West Midlands Are you a Service Coordinator or similar looking a stable role within a well-established company offering good work life balance and product and external training? Since the 1990s, this company has been providing safety systems to the plant and HGV industries, continually developing advanced AI-driven technology to improve safety for operators both on-site and on the road. In this office-based role, you will be responsible for coordinating engineers across multiple customer sites, ensuring works are scheduled efficiently and completed to the required standards. You will liaise closely with engineers and clients, manage service documentation, and ensure all information is accurately recorded within CRM systems. This role would suit a Service Coordinator looking for a stable role within a company offering good work life balance and training to further develop your skills. The role Laise with engineers to ensure work is completed Maintain accurate data records Receive ongoing product and GDPR training Monday - Friday /8am-5pm The person Service Coordinator or similar Can commute to Wolverhampton Service Coordinator, Service Administrator, Office Administrator, Scheduling Coordinator, Planner, Operations Administrator, Customer Service Administrator, Engineering Administrator, CRM Systems, Data Entry Reference number: BBBH(phone number removed) if you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
Service Coordinator (Plant) 26,000 - 30,000 + Training + Office based + Monday - Friday Wolverhampton, West Midlands Are you a Service Coordinator or similar looking a stable role within a well-established company offering good work life balance and product and external training? Since the 1990s, this company has been providing safety systems to the plant and HGV industries, continually developing advanced AI-driven technology to improve safety for operators both on-site and on the road. In this office-based role, you will be responsible for coordinating engineers across multiple customer sites, ensuring works are scheduled efficiently and completed to the required standards. You will liaise closely with engineers and clients, manage service documentation, and ensure all information is accurately recorded within CRM systems. This role would suit a Service Coordinator looking for a stable role within a company offering good work life balance and training to further develop your skills. The role Laise with engineers to ensure work is completed Maintain accurate data records Receive ongoing product and GDPR training Monday - Friday /8am-5pm The person Service Coordinator or similar Can commute to Wolverhampton Service Coordinator, Service Administrator, Office Administrator, Scheduling Coordinator, Planner, Operations Administrator, Customer Service Administrator, Engineering Administrator, CRM Systems, Data Entry Reference number: BBBH(phone number removed) if you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
City, Wolverhampton
Engineering Administrator (Automotive/Plant) 26,000 - 30,000 + Training + Office based + Monday - Friday Wolverhampton, West Midlands Are you an Engineering Administrator or similar looking for a stable office-based role within a well-established company offering ongoing training and a nice working environment? Since the 1990s, this company has been providing safety systems to the plant and HGV industries, continually developing advanced technology to improve safety for operators both on-site and on the road. In this office-based role, you will support the engineering and service teams by coordinating engineer schedules, maintaining accurate service records, and ensuring all documentation is updated within CRM systems. You will liaise closely with engineers and customers to help ensure works are completed efficiently and to the required standards. This role would suit an Engineering Administrator or similar looking for a stable Monday-Friday role within a well-established company offering a nice working enviroument and training. The role Laise with engineers to ensure work is completed Maintain accurate data records Monday - Friday /8am-5pm The person Engineering Administrator or similar Can commute to Wolverhampton Service Coordinator, Service Administrator, Office Administrator, Scheduling Coordinator, Planner, Operations Administrator, Customer Service Administrator, Engineering Administrator, CRM Systems, Data Entry Reference number: BBBH(phone number removed)A if you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
Engineering Administrator (Automotive/Plant) 26,000 - 30,000 + Training + Office based + Monday - Friday Wolverhampton, West Midlands Are you an Engineering Administrator or similar looking for a stable office-based role within a well-established company offering ongoing training and a nice working environment? Since the 1990s, this company has been providing safety systems to the plant and HGV industries, continually developing advanced technology to improve safety for operators both on-site and on the road. In this office-based role, you will support the engineering and service teams by coordinating engineer schedules, maintaining accurate service records, and ensuring all documentation is updated within CRM systems. You will liaise closely with engineers and customers to help ensure works are completed efficiently and to the required standards. This role would suit an Engineering Administrator or similar looking for a stable Monday-Friday role within a well-established company offering a nice working enviroument and training. The role Laise with engineers to ensure work is completed Maintain accurate data records Monday - Friday /8am-5pm The person Engineering Administrator or similar Can commute to Wolverhampton Service Coordinator, Service Administrator, Office Administrator, Scheduling Coordinator, Planner, Operations Administrator, Customer Service Administrator, Engineering Administrator, CRM Systems, Data Entry Reference number: BBBH(phone number removed)A if you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
May 15, 2026
Full time
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + benefits Permanent Our client is looking for an outgoing, quick-thinking Service Dispatch Coordinator to join a busy and fast-paced service operations team in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes . You ll be the vital link between customers, engineers, and internal teams. What we re looking for: • Proven experience in service coordination, dispatch, or administration • Ideally experience scheduling engineers and supporting reactive engineering/service environments • Someone who can hit the ground running • Strong organisational skills and attention to detail • Confident communicator with both internal teams and customers Key responsibilities include: • Dispatching engineers in line with SLAs (including urgent jobs) • Managing work orders, service contracts, and invoicing • Coordinating maintenance, installations, and reactive callouts • Supporting billing, parts ordering, and system updates (ServiceMax/SAP) • Monitoring schedules to maximise engineer utilisation What s on offer: • Hybrid working • 25 days holiday + birthday leave • Private healthcare & dental • Pension scheme If you re proactive, adaptable, and thrive in a fast-moving environment, apply now or message directly for more information.
May 15, 2026
Full time
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + benefits Permanent Our client is looking for an outgoing, quick-thinking Service Dispatch Coordinator to join a busy and fast-paced service operations team in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes . You ll be the vital link between customers, engineers, and internal teams. What we re looking for: • Proven experience in service coordination, dispatch, or administration • Ideally experience scheduling engineers and supporting reactive engineering/service environments • Someone who can hit the ground running • Strong organisational skills and attention to detail • Confident communicator with both internal teams and customers Key responsibilities include: • Dispatching engineers in line with SLAs (including urgent jobs) • Managing work orders, service contracts, and invoicing • Coordinating maintenance, installations, and reactive callouts • Supporting billing, parts ordering, and system updates (ServiceMax/SAP) • Monitoring schedules to maximise engineer utilisation What s on offer: • Hybrid working • 25 days holiday + birthday leave • Private healthcare & dental • Pension scheme If you re proactive, adaptable, and thrive in a fast-moving environment, apply now or message directly for more information.
Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.
May 15, 2026
Full time
Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.
We re looking for a tech-savvy person to join our office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you ll learn fast, get involved in everything from AI to software development, and grow with the company. Cleaning Express is one of London s most trusted cleaning companies. We ve completed over 500,000 cleans, serve thousands of customers, and we re investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you ll do: IT Support First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider. Software Development Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild. AI and Automation Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively. Data and Reporting Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics. Subscriptions and Licences Keeping a register of all our software, flagging anything unused. Cleaning Innovation Researching new cleaning equipment and products, running trials with our teams. Office Admin Ordering supplies, maintaining the coffee machines, organising Friday lunch. What we re looking for: Fluent English and Russian (written and spoken). You ll use both daily. Genuine enthusiasm for technology, AI and automation. Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware). Confident user of AI tools such as Claude, Perplexity or ChatGPT. Self-motivated, curious, and a fast learner. Familiarity with Power BI or Looker Studio is a plus, not a must. What we offer: £30,000 to £36,000 depending on experience and aptitude. 28 days holiday. Stakeholder pension, private health insurance and health cash plan. A genuine path to grow into a senior technology role as the company scales. A friendly, multilingual office team with free fruit, drinks and regular team events. Full training provided. We want someone who can grow with us. The Basics Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based Woolwich Arsenal, SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Cleaning Express Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated. Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator
May 15, 2026
Full time
We re looking for a tech-savvy person to join our office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you ll learn fast, get involved in everything from AI to software development, and grow with the company. Cleaning Express is one of London s most trusted cleaning companies. We ve completed over 500,000 cleans, serve thousands of customers, and we re investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you ll do: IT Support First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider. Software Development Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild. AI and Automation Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively. Data and Reporting Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics. Subscriptions and Licences Keeping a register of all our software, flagging anything unused. Cleaning Innovation Researching new cleaning equipment and products, running trials with our teams. Office Admin Ordering supplies, maintaining the coffee machines, organising Friday lunch. What we re looking for: Fluent English and Russian (written and spoken). You ll use both daily. Genuine enthusiasm for technology, AI and automation. Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware). Confident user of AI tools such as Claude, Perplexity or ChatGPT. Self-motivated, curious, and a fast learner. Familiarity with Power BI or Looker Studio is a plus, not a must. What we offer: £30,000 to £36,000 depending on experience and aptitude. 28 days holiday. Stakeholder pension, private health insurance and health cash plan. A genuine path to grow into a senior technology role as the company scales. A friendly, multilingual office team with free fruit, drinks and regular team events. Full training provided. We want someone who can grow with us. The Basics Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based Woolwich Arsenal, SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Cleaning Express Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated. Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
May 15, 2026
Full time
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
We're currently partnering with an incredible, global FMCG brand a Sales Support Coordinator into their fast-paced commercial team. This is a fantastic opportunity for someone who enjoys being the engine room behind a high-performing sales function supporting processes, coordinating key activity, and helping keep everything running smoothly across the commercial operation. The role will sit at the heart of the business, working closely with Sales, Supply Chain, Finance and Customer teams to support reporting, systems, administration and day-to-day commercial coordination. What you ll be doing: Supporting the sales team with day-to-day coordination and administration Managing CRM systems, reporting and customer data Assisting with sales reporting, forecasting and pipeline tracking Coordinating customer information, pricing and promotional activity Supporting internal processes to ensure smooth commercial operations Working cross-functionally with multiple departments across the business Helping identify opportunities to improve systems and efficiencies What we re looking for: Previous experience within sales support, commercial support or coordination Strong organisational skills with excellent attention to detail Confident managing multiple priorities in a fast-paced environment Strong systems skills, including Excel and CRM platforms Excellent communication and stakeholder management skills Proactive, solutions-focused mindset FMCG or consumer goods experience would be advantageous If you re looking for a role where you can play a key part in supporting a dynamic commercial team and building your career within FMCG, I d love to speak with you. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
May 15, 2026
Full time
We're currently partnering with an incredible, global FMCG brand a Sales Support Coordinator into their fast-paced commercial team. This is a fantastic opportunity for someone who enjoys being the engine room behind a high-performing sales function supporting processes, coordinating key activity, and helping keep everything running smoothly across the commercial operation. The role will sit at the heart of the business, working closely with Sales, Supply Chain, Finance and Customer teams to support reporting, systems, administration and day-to-day commercial coordination. What you ll be doing: Supporting the sales team with day-to-day coordination and administration Managing CRM systems, reporting and customer data Assisting with sales reporting, forecasting and pipeline tracking Coordinating customer information, pricing and promotional activity Supporting internal processes to ensure smooth commercial operations Working cross-functionally with multiple departments across the business Helping identify opportunities to improve systems and efficiencies What we re looking for: Previous experience within sales support, commercial support or coordination Strong organisational skills with excellent attention to detail Confident managing multiple priorities in a fast-paced environment Strong systems skills, including Excel and CRM platforms Excellent communication and stakeholder management skills Proactive, solutions-focused mindset FMCG or consumer goods experience would be advantageous If you re looking for a role where you can play a key part in supporting a dynamic commercial team and building your career within FMCG, I d love to speak with you. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
National Account Sales Co-Ordinator Location: Tamworth Salary: £29,250 basic salary + bonus + benefits Permanent/Full time About the role? This is a branch-based position supporting the sales team and providing exceptional customer service to major account head offices within the sector. The role is varied and hands-on, involving the coordination of sales activities, gathering key information, and managing specialist administrative tasks to ensure smooth day-to-day operations. Why should I apply? This opportunity offers the chance to join a well-established, respected organisation that provides genuine career development, long-term stability and a supportive working environment. The role sits within a business that values teamwork, integrity, and innovation, with a focus on sustainability, quality, and customer excellence. It's an excellent choice for someone seeking a rewarding career within a forward-thinking company that plays a key role in the catering and hospitality sector. What you will be doing? Provide administrative and customer service support to the sales team and major account head offices. Run regular customer reports, including monthly business plans and performance summaries. Support National Account Managers/Business Development Managers with product sourcing and quotations. Liaise with the supply chain team to manage rollouts, promotions, and stock levels effectively. Maintain and update customer databases, price files, catalogues, and bespoke order forms. Coordinate with internal teams and the call centre to resolve account-specific queries quickly. Manage bespoke and discontinued stock, ensuring appropriate levels are maintained. Prepare and deliver organised sample presentations and assist with customer projects. Use CRM and IT systems to analyse data, ensure compliance, and support continuous improvement. Be thorough, methodical, and diplomatic - ensuring consistency, accuracy, and excellent customer communication at all times. What will you ideally bring to the role? Proven experience in a sales support, administrative, or coordinator position (ideally within FMCG, distribution, or a related sector). Strong organisational and time management skills - able to prioritise tasks and meet deadlines. Excellent attention to detail with a structured and methodical approach to work. Confident communicator, both written and verbal, with the ability to liaise effectively across departments and with key customers. Skilled in using Microsoft Office and CRM/ERP systems to manage data and reporting. A problem-solving mindset, able to provide practical solutions to customer and operational challenges. Analytical thinking with the ability to interpret data and use insights to support decision-making. A team player who is approachable, diplomatic, and able to build strong working relationships. Self-disciplined and proactive, taking ownership of tasks and following them through to completion. A customer-focused attitude, committed to delivering a high-quality service and maintaining strong account relationships. Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
May 15, 2026
Full time
National Account Sales Co-Ordinator Location: Tamworth Salary: £29,250 basic salary + bonus + benefits Permanent/Full time About the role? This is a branch-based position supporting the sales team and providing exceptional customer service to major account head offices within the sector. The role is varied and hands-on, involving the coordination of sales activities, gathering key information, and managing specialist administrative tasks to ensure smooth day-to-day operations. Why should I apply? This opportunity offers the chance to join a well-established, respected organisation that provides genuine career development, long-term stability and a supportive working environment. The role sits within a business that values teamwork, integrity, and innovation, with a focus on sustainability, quality, and customer excellence. It's an excellent choice for someone seeking a rewarding career within a forward-thinking company that plays a key role in the catering and hospitality sector. What you will be doing? Provide administrative and customer service support to the sales team and major account head offices. Run regular customer reports, including monthly business plans and performance summaries. Support National Account Managers/Business Development Managers with product sourcing and quotations. Liaise with the supply chain team to manage rollouts, promotions, and stock levels effectively. Maintain and update customer databases, price files, catalogues, and bespoke order forms. Coordinate with internal teams and the call centre to resolve account-specific queries quickly. Manage bespoke and discontinued stock, ensuring appropriate levels are maintained. Prepare and deliver organised sample presentations and assist with customer projects. Use CRM and IT systems to analyse data, ensure compliance, and support continuous improvement. Be thorough, methodical, and diplomatic - ensuring consistency, accuracy, and excellent customer communication at all times. What will you ideally bring to the role? Proven experience in a sales support, administrative, or coordinator position (ideally within FMCG, distribution, or a related sector). Strong organisational and time management skills - able to prioritise tasks and meet deadlines. Excellent attention to detail with a structured and methodical approach to work. Confident communicator, both written and verbal, with the ability to liaise effectively across departments and with key customers. Skilled in using Microsoft Office and CRM/ERP systems to manage data and reporting. A problem-solving mindset, able to provide practical solutions to customer and operational challenges. Analytical thinking with the ability to interpret data and use insights to support decision-making. A team player who is approachable, diplomatic, and able to build strong working relationships. Self-disciplined and proactive, taking ownership of tasks and following them through to completion. A customer-focused attitude, committed to delivering a high-quality service and maintaining strong account relationships. Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
May 15, 2026
Seasonal
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + Benefits Permanent Our client is seeking an outgoing, quick-thinking Service Dispatch Coordinator to join a busy, fast-paced service operations team based in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes. You will act as the vital link between customers, engineers, and internal teams. Service Administrator - experience required: Proven experience in service coordination/administration OR scheduling Ideally, experience scheduling engineers within a reactive service or engineering environment Previous experience working in a fast-paced environment is essential Resilient, with the ability to manage a high workload effectively Adaptable and responsive to change Able to use own initiative and work independently Confident communicator, both with internal teams and customers Motivated, proactive, and organised Service Administrator - key Responsibilities: Dispatching engineers in line with SLAs, including urgent and reactive jobs Managing work orders, service contracts, and invoicing Coordinating maintenance, installations, and reactive callouts Supporting billing, parts ordering, and system updates (e.g. ServiceMax/SAP) Monitoring schedules to maximise engineer utilisation Service Administrator - what s on Offer: Hybrid working (3 days office / 2 days home) 25 days holiday + birthday leave Private healthcare & dental Pension scheme Please apply now if you have relevant experience aligned to the above requirements. Thank you and good luck!
May 15, 2026
Full time
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + Benefits Permanent Our client is seeking an outgoing, quick-thinking Service Dispatch Coordinator to join a busy, fast-paced service operations team based in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes. You will act as the vital link between customers, engineers, and internal teams. Service Administrator - experience required: Proven experience in service coordination/administration OR scheduling Ideally, experience scheduling engineers within a reactive service or engineering environment Previous experience working in a fast-paced environment is essential Resilient, with the ability to manage a high workload effectively Adaptable and responsive to change Able to use own initiative and work independently Confident communicator, both with internal teams and customers Motivated, proactive, and organised Service Administrator - key Responsibilities: Dispatching engineers in line with SLAs, including urgent and reactive jobs Managing work orders, service contracts, and invoicing Coordinating maintenance, installations, and reactive callouts Supporting billing, parts ordering, and system updates (e.g. ServiceMax/SAP) Monitoring schedules to maximise engineer utilisation Service Administrator - what s on Offer: Hybrid working (3 days office / 2 days home) 25 days holiday + birthday leave Private healthcare & dental Pension scheme Please apply now if you have relevant experience aligned to the above requirements. Thank you and good luck!
A friendly and well-established freight forwarder is looking for an Import / Export Co-ordinator with some industry experience to join their busy team. This is a fantastic opportunity for a "second jobber" looking to develop their career within freight forwarding and gain exposure across imports, exports, customs, courier, and air freight operations. The Role Handling import & export shipments Completing customs clearances for air freight and European road freight Booking courier shipments Liaising with customers, airlines, and overseas agents Providing shipment updates and arranging deliveries Completing airway bills and shipping documentation Using systems including ASM Sequoia and Box-Top Requirements Some experience within freight forwarding/logistics Strong communication and IT skills Organised and eager to learn Team player with a positive attitude UK driving licence with less than 6 points Monday to Friday
May 15, 2026
Full time
A friendly and well-established freight forwarder is looking for an Import / Export Co-ordinator with some industry experience to join their busy team. This is a fantastic opportunity for a "second jobber" looking to develop their career within freight forwarding and gain exposure across imports, exports, customs, courier, and air freight operations. The Role Handling import & export shipments Completing customs clearances for air freight and European road freight Booking courier shipments Liaising with customers, airlines, and overseas agents Providing shipment updates and arranging deliveries Completing airway bills and shipping documentation Using systems including ASM Sequoia and Box-Top Requirements Some experience within freight forwarding/logistics Strong communication and IT skills Organised and eager to learn Team player with a positive attitude UK driving licence with less than 6 points Monday to Friday