Senior Business Travel Consultant - Required for this established TMC working on high-profile accounts. Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their clients, booking worldwide travel. This role can either be hybrid in the London area or homebased in the South of England and will be working Mon-Fri on a small daytime shift pattern. This role offers a salary up to 40,000 dependent on experience Senior Business Travel Consultants duties Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts Arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing a gds Provide consultative advice, solutions and recommendations. This includes conducting analysis and research on the best available fare/routing, and ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers agreed travel policy and requirements Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the booking process through the ticketing and order fulfilment, either over the telephone or via email or back office systems and servicing platforms. Senior Business travel consultants skills required Business travel consultant experience is a must Sabre, Galileo, Amadeus GDS knowledge is a must Strong airfares knowledge Ticketing experience Ability to work under pressure Customer service orientated If you are interested in the above role please apply online or send your cv to (url removed) or call Rachel on (phone number removed)
Apr 30, 2026
Full time
Senior Business Travel Consultant - Required for this established TMC working on high-profile accounts. Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their clients, booking worldwide travel. This role can either be hybrid in the London area or homebased in the South of England and will be working Mon-Fri on a small daytime shift pattern. This role offers a salary up to 40,000 dependent on experience Senior Business Travel Consultants duties Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts Arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing a gds Provide consultative advice, solutions and recommendations. This includes conducting analysis and research on the best available fare/routing, and ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers agreed travel policy and requirements Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the booking process through the ticketing and order fulfilment, either over the telephone or via email or back office systems and servicing platforms. Senior Business travel consultants skills required Business travel consultant experience is a must Sabre, Galileo, Amadeus GDS knowledge is a must Strong airfares knowledge Ticketing experience Ability to work under pressure Customer service orientated If you are interested in the above role please apply online or send your cv to (url removed) or call Rachel on (phone number removed)
Apprenticeship Advisor/Administrator needed in London. Work from home. Competitive pay so pay on ad does not reflect real. 3 week role, ENH DBS needed. ASAP start. Making calls to learners to check on their progress and writing up summary notes of these meetings is the main part of this role. You will be trained on the structure of the calls. Ideally to have some experience in this field would be great, failing that some experience with apprenticeships or education. Other key responsibilities Arranging, preparing for, undertaking and documenting progress reviews the majority of these will be via Teams. Ensuring learner records are kept up to date Supporting and advising the apprentices and their line managers to ensure that they fully complete the requirements of the scheme Providing regular communication to learners regarding their programme of study Working with learning support and safeguarding teams to signpost learners where required. Ensuring key programme information is provided to learners. Helping ensure target retention and completion rates for apprenticeships are met Assisting with apprenticeship administration and queries Helping ensure all internal and external quality assurance requirements and documentation requirements are met within defined timescales Act as a point of contact for all programme queries from students, offering excellent customer service and issue resolution Work with appropriate stakeholders to support the successful on-boarding of new students: Interviewing learners and line managers as part of onboarding process Ensure learner records are kept up to date Ensure key information is sent to students as part of their enrolment to their educational programme Ensure apprenticeship students have access to a learning plan at the start of their programme Work with learning support and safeguarding teams to signpost learners where required Other ad hoc tasks as require Skills, experience & qualifications required - Essential Excellent communication and interpersonal skills, both written and verbal Proactive, resilient and ready to take on any task Customer-focused; driven to ensure learner satisfaction Lateral thinker with a logical approach to tasks and problems Self-motivated with a can do attitude Excellent organisational skills to meet deadlines Able to prioritise effectively and be able to juggle several tasks at the same time Work well within a team to solve problems collectively, making suggestions and using other people s ideas and advice Have a strong desire and capability to learn new skills and new technologies Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access Experience of working in an office environment with several work based deadlines
Apr 30, 2026
Seasonal
Apprenticeship Advisor/Administrator needed in London. Work from home. Competitive pay so pay on ad does not reflect real. 3 week role, ENH DBS needed. ASAP start. Making calls to learners to check on their progress and writing up summary notes of these meetings is the main part of this role. You will be trained on the structure of the calls. Ideally to have some experience in this field would be great, failing that some experience with apprenticeships or education. Other key responsibilities Arranging, preparing for, undertaking and documenting progress reviews the majority of these will be via Teams. Ensuring learner records are kept up to date Supporting and advising the apprentices and their line managers to ensure that they fully complete the requirements of the scheme Providing regular communication to learners regarding their programme of study Working with learning support and safeguarding teams to signpost learners where required. Ensuring key programme information is provided to learners. Helping ensure target retention and completion rates for apprenticeships are met Assisting with apprenticeship administration and queries Helping ensure all internal and external quality assurance requirements and documentation requirements are met within defined timescales Act as a point of contact for all programme queries from students, offering excellent customer service and issue resolution Work with appropriate stakeholders to support the successful on-boarding of new students: Interviewing learners and line managers as part of onboarding process Ensure learner records are kept up to date Ensure key information is sent to students as part of their enrolment to their educational programme Ensure apprenticeship students have access to a learning plan at the start of their programme Work with learning support and safeguarding teams to signpost learners where required Other ad hoc tasks as require Skills, experience & qualifications required - Essential Excellent communication and interpersonal skills, both written and verbal Proactive, resilient and ready to take on any task Customer-focused; driven to ensure learner satisfaction Lateral thinker with a logical approach to tasks and problems Self-motivated with a can do attitude Excellent organisational skills to meet deadlines Able to prioritise effectively and be able to juggle several tasks at the same time Work well within a team to solve problems collectively, making suggestions and using other people s ideas and advice Have a strong desire and capability to learn new skills and new technologies Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access Experience of working in an office environment with several work based deadlines
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
Apr 30, 2026
Full time
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm. We are excited to introduce this brand new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking a passionate, people focused professional to elevate our customer service capability by giving extra support to our front line teams. As this is a newly created position, we are looking for someone who is confident in building the role from the ground up, shaping the strategy, and developing the business case that will drive long term success. In this role, you will define what exceptional service looks like, empower and inspire our colleagues to deliver it, and ensure our brand promise is consistently upheld in every customer interaction. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field based role, requiring a minimum of 4 days per week in the field, with 1 day working from home. A company car is provided to facilitate your travel. Competitive Salary + Car + Bonus + Benefits. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Define Service Excellence: Create a clear and inspiring vision of outstanding service tailored to our customer base. Training & Coaching: Design and deliver engaging training programmes to our front line customer service telephone and delivery driver teams. Covering service excellence, sales skills, and product knowledge, travel your local region to coach, support, and energise teams in person. Sales Skills Development: Equip Customer Service Advisors with the skills to upsell and cross sell effectively. Support them in conducting outbound calls with empathy and confidence - helping retain and convert customers while maintaining our compassionate brand tone. Learning Materials Development: Work with colleagues and suppliers to develop high quality training materials that reach all team members and bring our service standards to life. Mystery Shopping: Implement and manage a mystery shop programme, using insights to drive performance and celebrate success. Demonstrate Commercial Impact: Prove the training function's commercial value to build a business case for national expansion. Stakeholder Collaboration: Partner with key internal teams to align service strategy, training delivery, and performance improvement initiatives. Customer Experience Evolution: Stay ahead of industry trends and competitor activity to continuously evolve our service offering. Performance Monitoring: Track service metrics, customer feedback, and training outcomes to inform strategy and report to leadership. Culture Champion: Foster a passion for service, food and customer care - ensuring every interaction brightens the customer's day. About you Skills & Experience Proven experience in training customer service. Proven experience in customer service leadership or service design. Strong coaching and communication skills, with a warm and engaging style. Ability to travel regionally and sometimes nationally. Experience in food, home delivery or adult social care sectors is a plus. You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, and Driving Licence checks. Personal Qualities Inspiring - Able to motivate and energise teams to deliver exceptional service. Warm & Approachable - Builds trust and rapport easily across diverse teams. Strategic Thinker - Balances day to day coaching with long term service evolution. Resilient & Adaptable - Thrives in a fast paced, national role with frequent travel. Collaborative - Works effectively across multiple teams and stakeholders. Positive & Uplifting - Brings humour, optimism, and energy to every interaction. Commercially Aware - Understands how service excellence drives loyalty and growth. Company Benefits Competitive salary - accredited Living Wage employer Company car 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Generous annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth 2 annual salary Free turkey or voucher at Christmas Perkbox scheme including salary sacrifice options and retail discounts Our Values As a family owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Apr 30, 2026
Full time
Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm. We are excited to introduce this brand new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking a passionate, people focused professional to elevate our customer service capability by giving extra support to our front line teams. As this is a newly created position, we are looking for someone who is confident in building the role from the ground up, shaping the strategy, and developing the business case that will drive long term success. In this role, you will define what exceptional service looks like, empower and inspire our colleagues to deliver it, and ensure our brand promise is consistently upheld in every customer interaction. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field based role, requiring a minimum of 4 days per week in the field, with 1 day working from home. A company car is provided to facilitate your travel. Competitive Salary + Car + Bonus + Benefits. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Define Service Excellence: Create a clear and inspiring vision of outstanding service tailored to our customer base. Training & Coaching: Design and deliver engaging training programmes to our front line customer service telephone and delivery driver teams. Covering service excellence, sales skills, and product knowledge, travel your local region to coach, support, and energise teams in person. Sales Skills Development: Equip Customer Service Advisors with the skills to upsell and cross sell effectively. Support them in conducting outbound calls with empathy and confidence - helping retain and convert customers while maintaining our compassionate brand tone. Learning Materials Development: Work with colleagues and suppliers to develop high quality training materials that reach all team members and bring our service standards to life. Mystery Shopping: Implement and manage a mystery shop programme, using insights to drive performance and celebrate success. Demonstrate Commercial Impact: Prove the training function's commercial value to build a business case for national expansion. Stakeholder Collaboration: Partner with key internal teams to align service strategy, training delivery, and performance improvement initiatives. Customer Experience Evolution: Stay ahead of industry trends and competitor activity to continuously evolve our service offering. Performance Monitoring: Track service metrics, customer feedback, and training outcomes to inform strategy and report to leadership. Culture Champion: Foster a passion for service, food and customer care - ensuring every interaction brightens the customer's day. About you Skills & Experience Proven experience in training customer service. Proven experience in customer service leadership or service design. Strong coaching and communication skills, with a warm and engaging style. Ability to travel regionally and sometimes nationally. Experience in food, home delivery or adult social care sectors is a plus. You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, and Driving Licence checks. Personal Qualities Inspiring - Able to motivate and energise teams to deliver exceptional service. Warm & Approachable - Builds trust and rapport easily across diverse teams. Strategic Thinker - Balances day to day coaching with long term service evolution. Resilient & Adaptable - Thrives in a fast paced, national role with frequent travel. Collaborative - Works effectively across multiple teams and stakeholders. Positive & Uplifting - Brings humour, optimism, and energy to every interaction. Commercially Aware - Understands how service excellence drives loyalty and growth. Company Benefits Competitive salary - accredited Living Wage employer Company car 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Generous annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth 2 annual salary Free turkey or voucher at Christmas Perkbox scheme including salary sacrifice options and retail discounts Our Values As a family owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Company Overview Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy's Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process-from inventory to quality-which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world leading brands such as Colgate Palmolive, L'Oréal, and Procter & Gamble. Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada's Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada's Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto's Top Employers for 2025. By joining Nulogy, you'll become part of a fantastic culture of capable and motivated individuals. You'll also join a team that is solving challenging problems every day with the potential to make a global impact. YOUR MISSION Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real time execution layer - giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes. Key Responsibilities Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations Drive platform adoption, protect retention, and identify expansion and cross sell opportunities Conduct product demos and showcase new functionality to existing clients Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities Clearly translate our customers business requirements into technical product capabilities Partner and collaborate with our internal teams on projects and customer related matters Diagnose technical issues and growth requirements - coordinating with Product, Engineering, Professional Services, and Support to drive resolution Share best practices across the customer base and identify industry trends as Nulogy opportunities Technical & Domain 5-8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success - shop floor exposure preferred Strong understanding of SaaS operating models and subscription based customer success motions Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders Experience with MES, ERP, or supply chain platforms an asset Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred Skills & Competencies Builds credibility with plant floor operators and C suite alike; leads difficult conversations with confidence Exceptional communication skills across diverse audiences - shift supervisors to executive stakeholders Effective at leading and facilitating customer meetings Able to dynamically prioritize across a multi account portfolio in a fast paced environment Detail oriented; strong analytical, planning, and organizational skills Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics Effective at leading customer meetings and navigating complex negotiations Friendly, empathetic, and composed under pressure Able to travel 30-35%; site visits are meaningful to this role Why Nulogy Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and vision that start on day one; We're solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. Fully Remote Everyone is set up with the tools and resources required to stay connected and help employees do their best work. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.
Apr 30, 2026
Full time
Company Overview Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy's Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process-from inventory to quality-which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world leading brands such as Colgate Palmolive, L'Oréal, and Procter & Gamble. Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada's Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada's Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto's Top Employers for 2025. By joining Nulogy, you'll become part of a fantastic culture of capable and motivated individuals. You'll also join a team that is solving challenging problems every day with the potential to make a global impact. YOUR MISSION Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real time execution layer - giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes. Key Responsibilities Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations Drive platform adoption, protect retention, and identify expansion and cross sell opportunities Conduct product demos and showcase new functionality to existing clients Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities Clearly translate our customers business requirements into technical product capabilities Partner and collaborate with our internal teams on projects and customer related matters Diagnose technical issues and growth requirements - coordinating with Product, Engineering, Professional Services, and Support to drive resolution Share best practices across the customer base and identify industry trends as Nulogy opportunities Technical & Domain 5-8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success - shop floor exposure preferred Strong understanding of SaaS operating models and subscription based customer success motions Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders Experience with MES, ERP, or supply chain platforms an asset Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred Skills & Competencies Builds credibility with plant floor operators and C suite alike; leads difficult conversations with confidence Exceptional communication skills across diverse audiences - shift supervisors to executive stakeholders Effective at leading and facilitating customer meetings Able to dynamically prioritize across a multi account portfolio in a fast paced environment Detail oriented; strong analytical, planning, and organizational skills Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics Effective at leading customer meetings and navigating complex negotiations Friendly, empathetic, and composed under pressure Able to travel 30-35%; site visits are meaningful to this role Why Nulogy Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and vision that start on day one; We're solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. Fully Remote Everyone is set up with the tools and resources required to stay connected and help employees do their best work. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.
Bodyshop Customer Service Advisor Monday - Friday 8:00am - 6:00pm Westcliff-on-Sea Up to 40,000 DOE + Performance Bonus Are you passionate about delivering exceptional customer service in a fast-paced automotive environment? Looking to join a business where your expertise is valued and your contribution truly makes a difference? MPJ Recruitment is proud to partner with a highly respected and long-established Bodyshop in Westcliff-on-Sea. Known for their attention to detail, and commitment to restoring vehicles to the highest standard, this is a team that takes real pride in what they do, and it shows in their outstanding reputation. The Role As a key member of the front-of-house and estimating team, you will: Deliver a warm, professional welcome to every customer and visitor Create a clean, organised, and inviting reception environment Handle incoming calls, emails, and enquiries with efficiency and care Liaise confidently with customers, insurance companies, and workshop staff Prepare job cards, repair estimates, and invoices with accuracy Schedule inspections, estimates, and repair bookings Assess vehicle damage and produce detailed, accurate repair estimates Work confidently with industry systems such as Audatex About You You're someone who thrives on delivering excellent service and takes pride in getting the details right. You'll bring: Recent experience working within a Bodyshop Strong knowledge of accident repair methods, vehicle valuations, and estimating Excellent communication and negotiation skills Strong organisational skills with the ability to manage multiple priorities Confidence using PC systems including Excel, Word, and Outlook A proactive, flexible, and customer-first approach What's in It for You? Competitive salary up to 40,000 (DOE) Performance-based bonus to reward your impact 28 days holiday (including bank holidays) Company pension scheme Ongoing training and development opportunities A supportive, friendly team culture where you'll feel valued No weekends - enjoy a healthy work-life balance If you're a confident, organised, and customer-focused professional ready to take the next step in your career, this is your chance to join a business that genuinely appreciates your skills and contribution. Apply today and we'll be in touch promptly!
Apr 30, 2026
Full time
Bodyshop Customer Service Advisor Monday - Friday 8:00am - 6:00pm Westcliff-on-Sea Up to 40,000 DOE + Performance Bonus Are you passionate about delivering exceptional customer service in a fast-paced automotive environment? Looking to join a business where your expertise is valued and your contribution truly makes a difference? MPJ Recruitment is proud to partner with a highly respected and long-established Bodyshop in Westcliff-on-Sea. Known for their attention to detail, and commitment to restoring vehicles to the highest standard, this is a team that takes real pride in what they do, and it shows in their outstanding reputation. The Role As a key member of the front-of-house and estimating team, you will: Deliver a warm, professional welcome to every customer and visitor Create a clean, organised, and inviting reception environment Handle incoming calls, emails, and enquiries with efficiency and care Liaise confidently with customers, insurance companies, and workshop staff Prepare job cards, repair estimates, and invoices with accuracy Schedule inspections, estimates, and repair bookings Assess vehicle damage and produce detailed, accurate repair estimates Work confidently with industry systems such as Audatex About You You're someone who thrives on delivering excellent service and takes pride in getting the details right. You'll bring: Recent experience working within a Bodyshop Strong knowledge of accident repair methods, vehicle valuations, and estimating Excellent communication and negotiation skills Strong organisational skills with the ability to manage multiple priorities Confidence using PC systems including Excel, Word, and Outlook A proactive, flexible, and customer-first approach What's in It for You? Competitive salary up to 40,000 (DOE) Performance-based bonus to reward your impact 28 days holiday (including bank holidays) Company pension scheme Ongoing training and development opportunities A supportive, friendly team culture where you'll feel valued No weekends - enjoy a healthy work-life balance If you're a confident, organised, and customer-focused professional ready to take the next step in your career, this is your chance to join a business that genuinely appreciates your skills and contribution. Apply today and we'll be in touch promptly!
Talent Connect Group
Flackwell Heath, Buckinghamshire
Job: Customer Service Advisor (CSA) Location: High Wycombe (Buckinghamshire) Basic Salary DOE : 25,000 - 30,000 + Benefits A great opportunity has arisen. Our client is looking for a Customer Service Advisor CSA to join their Bodyshop based in High Wycombe (Buckinghamshire) . You will be joining a fast growing, energetic company that will offer the right candidates fantastic opportunities for career progression. Skills you will Need: Strong Customer Service background Excellent Telephone manner Competent with IT and System's Must have experience within the Automotive sector, ideally Bodyshop / Vehicle Repairs Dealing with customer and clients face to face Key Responsibilities: To manage all Customer Service Advisor CSA duties on behalf of the Bodyshop Explain the repair work carried out on vehicles, ensuring customers full understanding and authorisation General paperwork/administration High level of customer service If you are an experienced Customer Service Advisor CSA working within a Bodyshop / Vehicle Repair environment and looking for your next career move, and you live in or around the High Wycombe (Buckinghamshire) area, then please contact the team at Talent Connect to discuss further.
Apr 30, 2026
Full time
Job: Customer Service Advisor (CSA) Location: High Wycombe (Buckinghamshire) Basic Salary DOE : 25,000 - 30,000 + Benefits A great opportunity has arisen. Our client is looking for a Customer Service Advisor CSA to join their Bodyshop based in High Wycombe (Buckinghamshire) . You will be joining a fast growing, energetic company that will offer the right candidates fantastic opportunities for career progression. Skills you will Need: Strong Customer Service background Excellent Telephone manner Competent with IT and System's Must have experience within the Automotive sector, ideally Bodyshop / Vehicle Repairs Dealing with customer and clients face to face Key Responsibilities: To manage all Customer Service Advisor CSA duties on behalf of the Bodyshop Explain the repair work carried out on vehicles, ensuring customers full understanding and authorisation General paperwork/administration High level of customer service If you are an experienced Customer Service Advisor CSA working within a Bodyshop / Vehicle Repair environment and looking for your next career move, and you live in or around the High Wycombe (Buckinghamshire) area, then please contact the team at Talent Connect to discuss further.
A multinational customer service company is looking for Dutch speakers to work from home in England. This full-time position involves assisting customers from the Benelux region through various communication channels. Candidates should have strong customer service skills and fluency in both English and Dutch, with an emphasis on empathy and problem-solving. The role offers benefits including a bonus scheme, remote work flexibility, and a supportive international team environment. Applicants must have the legal right to work in the UK.
Apr 30, 2026
Full time
A multinational customer service company is looking for Dutch speakers to work from home in England. This full-time position involves assisting customers from the Benelux region through various communication channels. Candidates should have strong customer service skills and fluency in both English and Dutch, with an emphasis on empathy and problem-solving. The role offers benefits including a bonus scheme, remote work flexibility, and a supportive international team environment. Applicants must have the legal right to work in the UK.
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Apr 30, 2026
Full time
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Service Advisor Basic Salary & OTE: £35,000 Location: Yeovil Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53519
Apr 30, 2026
Full time
Service Advisor Basic Salary & OTE: £35,000 Location: Yeovil Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53519
Service Advisor Basic Salary & OTE: £35,000 Location: Salisbury Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53518
Apr 30, 2026
Full time
Service Advisor Basic Salary & OTE: £35,000 Location: Salisbury Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53518
Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa 25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? We're looking for a Claims Advisor to join our client's supportive team, where you'll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, you'll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. It's about more than numbers on a screen; it's about giving customers confidence and peace of mind when they need it most. What You'll Be Doing Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. What We're Looking For Some previous office-based administration or office-based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. What's in it for You? Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties. Please click on apply!
Apr 30, 2026
Full time
Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa 25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? We're looking for a Claims Advisor to join our client's supportive team, where you'll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, you'll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. It's about more than numbers on a screen; it's about giving customers confidence and peace of mind when they need it most. What You'll Be Doing Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. What We're Looking For Some previous office-based administration or office-based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. What's in it for You? Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties. Please click on apply!
Client ownership & autonomy Advisory exposure across diverse client portfolio Lead and develop a growing practice team Flexible hybrid working model If you're an experienced practice professional ready to take the next step, this Client Manager - Accounting & Advisory Practice role offers the chance to take full ownership of a varied client portfolio, lead meaningful relationships, and be trusted with both compliance delivery and advisory input. You'll work across accounts, tax, and business advisory in a role that genuinely blends technical depth with client influence.This is a Client Manager position where you'll have real autonomy over your work, alongside the support of senior leadership. You'll be encouraged to shape client outcomes, contribute to advisory growth, and develop your leadership capability by mentoring and guiding junior team members within a modern, flexible practice environment. Package & Benefits • Salary £40,000-£45,000 per annum depending on experience.• 25 days' holiday including Christmas closure plus birthday off.• Additional leave entitlement increasing up to 30 days with service.• Private medical insurance after 2 years' service.• Hybrid working with flexible hours (7-3, 8-4, 9-5, 10-6).• Dress-down Fridays and smart business casual environment.• Regular team socials and collaborative culture.• Incentive scheme for introducing new business opportunities. About the Company You'll be joining a forward-thinking accountancy practice that supports a broad range of clients with a mix of compliance, outsourcing, and advisory services. The environment is collaborative, modern, and focused on developing both people and client relationships, with a strong emphasis on practical support and long-term growth. Key Responsibilities • Manage a portfolio of clients across accounts, tax, VAT, and advisory services.• Review year-end accounts, tax computations, and management information prior to sign-off.• Deliver advisory support including tax planning, forecasting, cashflow, and funding support.• Lead and support junior team members while overseeing workflow and client delivery. About You • 5+ years' experience in UK accountancy practice within a Client Manager or similar role.• AAT / ACCA qualified, part-qualified, or qualified by experience.• Strong working knowledge of Xero, TaxCalc, and cloud-based accounting systems.If you're looking for a Client Manager role with genuine ownership, advisory exposure, and the chance to develop your leadership experience, this could be the right next step. Contact Fintelligent for more information or a confidential discussion.AW_FIN
Apr 30, 2026
Full time
Client ownership & autonomy Advisory exposure across diverse client portfolio Lead and develop a growing practice team Flexible hybrid working model If you're an experienced practice professional ready to take the next step, this Client Manager - Accounting & Advisory Practice role offers the chance to take full ownership of a varied client portfolio, lead meaningful relationships, and be trusted with both compliance delivery and advisory input. You'll work across accounts, tax, and business advisory in a role that genuinely blends technical depth with client influence.This is a Client Manager position where you'll have real autonomy over your work, alongside the support of senior leadership. You'll be encouraged to shape client outcomes, contribute to advisory growth, and develop your leadership capability by mentoring and guiding junior team members within a modern, flexible practice environment. Package & Benefits • Salary £40,000-£45,000 per annum depending on experience.• 25 days' holiday including Christmas closure plus birthday off.• Additional leave entitlement increasing up to 30 days with service.• Private medical insurance after 2 years' service.• Hybrid working with flexible hours (7-3, 8-4, 9-5, 10-6).• Dress-down Fridays and smart business casual environment.• Regular team socials and collaborative culture.• Incentive scheme for introducing new business opportunities. About the Company You'll be joining a forward-thinking accountancy practice that supports a broad range of clients with a mix of compliance, outsourcing, and advisory services. The environment is collaborative, modern, and focused on developing both people and client relationships, with a strong emphasis on practical support and long-term growth. Key Responsibilities • Manage a portfolio of clients across accounts, tax, VAT, and advisory services.• Review year-end accounts, tax computations, and management information prior to sign-off.• Deliver advisory support including tax planning, forecasting, cashflow, and funding support.• Lead and support junior team members while overseeing workflow and client delivery. About You • 5+ years' experience in UK accountancy practice within a Client Manager or similar role.• AAT / ACCA qualified, part-qualified, or qualified by experience.• Strong working knowledge of Xero, TaxCalc, and cloud-based accounting systems.If you're looking for a Client Manager role with genuine ownership, advisory exposure, and the chance to develop your leadership experience, this could be the right next step. Contact Fintelligent for more information or a confidential discussion.AW_FIN
We are seeking an experienced and commercially minded Group Reward Lead to oversee and shape our growing financial services clients Group end-to-end total reward strategy. This is a high-impact role, responsible for designing, implementing, and managing reward frameworks that attract, retain, and motivate talent across the business. You will play a pivotal role in developing the reward agenda during a period of growth and transformation, including the rollout of new incentive structures and benefits platforms. This position offers significant exposure to senior leadership, including regular interaction with the RemCo. The Group Operate nationally with regional hubs across the UK. This is a remote 1st role with travel occasionally to London, and regional hubs as required. Key Responsibilities Total Reward Strategy & Delivery Lead the development and execution of a comprehensive total reward strategy aligned to business objectives Oversee annual pay review processes, ensuring robust governance, market alignment, and fairness Partner with senior stakeholders to provide expert advice on reward matters across the organisation Incentive & Equity Schemes Take ownership of the growing management incentive plan Manage the design, implementation, and ongoing administration of equity-based reward schemes Work closely with external providers to ensure effective delivery, compliance, and participant experience Financial Planner Remuneration Own and evolve financial planner remuneration framework, navigating its complexity with a commercial and analytical approach Bring market insight from the financial planning / wealth management sector to ensure competitiveness and alignment Benefits & Wellbeing Lead the rollout and ongoing management of a new flexible benefits platform across regional business units Drive a programme of benefits harmonisation, balancing local needs with a consistent group-wide approach Ensure benefits offerings remain competitive, cost-effective, and aligned with employee needs Governance, Benchmarking & RemCo Manage relationships with external benchmarking providers and reward advisors Deliver robust market analysis and insights to inform decision-making Prepare high-quality papers and present confidently at RemCo meetings About You Significant experience in a senior reward role within a complex, multi-entity organisation Strong expertise in equity and incentive schemes, including working with third-party administrators Experience managing large-scale reward programmes with broad employee participation Deep understanding of compensation structures within financial planning and/or wealth management Proven track record of managing benefits frameworks, including flex benefits platforms and harmonisation initiatives Strong analytical capability with the ability to translate data into actionable insights Excellent stakeholder management skills, with confidence engaging and influencing at executive level Experience preparing and presenting materials for Board or RemCo audiences Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 30, 2026
Full time
We are seeking an experienced and commercially minded Group Reward Lead to oversee and shape our growing financial services clients Group end-to-end total reward strategy. This is a high-impact role, responsible for designing, implementing, and managing reward frameworks that attract, retain, and motivate talent across the business. You will play a pivotal role in developing the reward agenda during a period of growth and transformation, including the rollout of new incentive structures and benefits platforms. This position offers significant exposure to senior leadership, including regular interaction with the RemCo. The Group Operate nationally with regional hubs across the UK. This is a remote 1st role with travel occasionally to London, and regional hubs as required. Key Responsibilities Total Reward Strategy & Delivery Lead the development and execution of a comprehensive total reward strategy aligned to business objectives Oversee annual pay review processes, ensuring robust governance, market alignment, and fairness Partner with senior stakeholders to provide expert advice on reward matters across the organisation Incentive & Equity Schemes Take ownership of the growing management incentive plan Manage the design, implementation, and ongoing administration of equity-based reward schemes Work closely with external providers to ensure effective delivery, compliance, and participant experience Financial Planner Remuneration Own and evolve financial planner remuneration framework, navigating its complexity with a commercial and analytical approach Bring market insight from the financial planning / wealth management sector to ensure competitiveness and alignment Benefits & Wellbeing Lead the rollout and ongoing management of a new flexible benefits platform across regional business units Drive a programme of benefits harmonisation, balancing local needs with a consistent group-wide approach Ensure benefits offerings remain competitive, cost-effective, and aligned with employee needs Governance, Benchmarking & RemCo Manage relationships with external benchmarking providers and reward advisors Deliver robust market analysis and insights to inform decision-making Prepare high-quality papers and present confidently at RemCo meetings About You Significant experience in a senior reward role within a complex, multi-entity organisation Strong expertise in equity and incentive schemes, including working with third-party administrators Experience managing large-scale reward programmes with broad employee participation Deep understanding of compensation structures within financial planning and/or wealth management Proven track record of managing benefits frameworks, including flex benefits platforms and harmonisation initiatives Strong analytical capability with the ability to translate data into actionable insights Excellent stakeholder management skills, with confidence engaging and influencing at executive level Experience preparing and presenting materials for Board or RemCo audiences Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Service Advisor Hours: Monday - Friday 8am till 6pm & Saturdays on a rota 8am till 1pm Location: Bristol Benefits: 22 days holiday Free eye tests Free flu vaccination Company events Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53513
Apr 30, 2026
Full time
Service Advisor Hours: Monday - Friday 8am till 6pm & Saturdays on a rota 8am till 1pm Location: Bristol Benefits: 22 days holiday Free eye tests Free flu vaccination Company events Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53513
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
Apr 30, 2026
Full time
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Apr 29, 2026
Full time
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 29, 2026
Full time
FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Apr 29, 2026
Full time
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Customer Service Advisor 12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 29, 2026
Seasonal
Customer Service Advisor 12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
