We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
May 01, 2026
Full time
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Application Portfolio Manager London, City | 6-month contract (inside IR35) or FTC A globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven Application Portfolio Manager or senior Application Manager in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.
May 01, 2026
Application Portfolio Manager London, City | 6-month contract (inside IR35) or FTC A globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven Application Portfolio Manager or senior Application Manager in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.
Interim Estates Manager Bedford (Hybrid / site visits across borough) £500 per day (Umbrella) Initial 3-month contract (with strong potential to extend) Bedford Borough Council is seeking an experienced Interim Estates Manager to lead its Estates Management and Valuation function during a key period of delivery and transformation. This is a senior, hands-on leadership role overseeing a diverse and high-value property portfolio while driving income generation, service performance, and long-term asset strategy. The Role Reporting into the Head of Property Services, you will lead the Estates Management Team to deliver a proactive, high-quality and commercially focused estates service across the Council's operational and non-operational portfolio. You'll take ownership of strategy, performance, and delivery across: Commercial, agricultural, and investment portfolios Leasehold management, rent reviews, and lease renewals Asset valuations (IFRS & RICS compliant) Service charge management and reconciliation Estate optimisation, income generation, and disposals strategy External consultants and specialist valuation work You will also act as a key advisor on complex estates matters, ensuring robust governance, compliance, and financial control across the service. Key Responsibilities Lead and manage the Estates Management and Valuation service Maximise income from a £80m+ property investment portfolio Oversee circa 800 lease agreements and 1,500 acres of land assets Deliver annual asset valuations ( £500m portfolio) in line with RICS/IFRS standards Manage service charge budgets (£400k) and ensure full cost recovery Oversee commercial and county farms budgets (£4.6m combined portfolio responsibility) Drive performance of internal teams and external consultants Support Corporate Asset Strategy and wider Council transformation priorities Leadership & Corporate Impact As part of the wider leadership group within Bedford Borough Council, you will: Support delivery of the Corporate Plan and service priorities Lead on performance management, risk, and financial governance What We're Looking For MRICS qualified (General Practice) and Registered Valuer (or eligible) Minimum 3 years' background within a social housing organisation Proven experience in commercial estates management and valuation Confident handling of rent reviews, lease advisory, and asset strategy Strong leadership experience managing technical property teams Full UK driving licence and ability to travel across the borough Interested? If you'd like to find out more, please apply with your updated CV
May 01, 2026
Contractor
Interim Estates Manager Bedford (Hybrid / site visits across borough) £500 per day (Umbrella) Initial 3-month contract (with strong potential to extend) Bedford Borough Council is seeking an experienced Interim Estates Manager to lead its Estates Management and Valuation function during a key period of delivery and transformation. This is a senior, hands-on leadership role overseeing a diverse and high-value property portfolio while driving income generation, service performance, and long-term asset strategy. The Role Reporting into the Head of Property Services, you will lead the Estates Management Team to deliver a proactive, high-quality and commercially focused estates service across the Council's operational and non-operational portfolio. You'll take ownership of strategy, performance, and delivery across: Commercial, agricultural, and investment portfolios Leasehold management, rent reviews, and lease renewals Asset valuations (IFRS & RICS compliant) Service charge management and reconciliation Estate optimisation, income generation, and disposals strategy External consultants and specialist valuation work You will also act as a key advisor on complex estates matters, ensuring robust governance, compliance, and financial control across the service. Key Responsibilities Lead and manage the Estates Management and Valuation service Maximise income from a £80m+ property investment portfolio Oversee circa 800 lease agreements and 1,500 acres of land assets Deliver annual asset valuations ( £500m portfolio) in line with RICS/IFRS standards Manage service charge budgets (£400k) and ensure full cost recovery Oversee commercial and county farms budgets (£4.6m combined portfolio responsibility) Drive performance of internal teams and external consultants Support Corporate Asset Strategy and wider Council transformation priorities Leadership & Corporate Impact As part of the wider leadership group within Bedford Borough Council, you will: Support delivery of the Corporate Plan and service priorities Lead on performance management, risk, and financial governance What We're Looking For MRICS qualified (General Practice) and Registered Valuer (or eligible) Minimum 3 years' background within a social housing organisation Proven experience in commercial estates management and valuation Confident handling of rent reviews, lease advisory, and asset strategy Strong leadership experience managing technical property teams Full UK driving licence and ability to travel across the borough Interested? If you'd like to find out more, please apply with your updated CV
Client Delivery Lead (Financial Services Administrator) Hybrid working - Succession Wealth Salisbury We are Succession Wealth, from "start-up" in 2009, we are now one of the leading independent financial planning and wealth management business' in the UK and part of the Aviva Group. We have over 900 employees and 200 Wealth Planners who provide wealth management and financial planning services to individuals and corporate clients across the UK via our network of offices. Due to our continued growth Succession now have a fantastic opportunity for an organised and competent Administrator to join our Client Delivery team. In this fast paced role you will work as part of a highly effective administration team supporting our Wealth Planners to ensure we deliver an excellent service and outstanding outcomes for our clients. The role: The primary purpose of the role is to work as part of a team to enable Succession Wealth Planners to maintain and assess a portfolio of high net worth clients. This is achieved through processing new business applications, tracking to completion as well as liaising with wealth planners and Paraplanners. The role holder is also expected to ensure that our client information database is accurate at all times. On a day to day basis you can expect to be: Liaising with policy providers for policy details and obtaining policy illustrations. Processing new business applications, tracking to completion. Co-ordinating wealth planner's diaries and arranging client meetings. Preparing documentation for client appointments and meetings, including the production of annual planning meeting packs. Responding to email enquiries and liaising directly with clients. Sending prepared investment information and reports to clients. Ensuring all data entry is completed accurately and within specified timelines. To be successful in the role you will need: At least a year's experience in a fast-paced financial services administration role, preferably in client and advisor support. Experience of XPLAN is desirable. Good communication, literacy and numeracy skills with a high degree of accuracy. Excellent interpersonal and organisational skills. Good working knowledge of Microsoft Word and Excel. What you can expect from us: A competitive basic salary, annual pay reviews and performance linked increases as well as a fantastic range of benefits including: 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £465 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events Wellbeing committee works hard to ensure we can support the wellbeing of our colleagues, whatever their needs. Some of the support we currently we offer includes: Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals: Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. We do not accept unsolicited cv submissions from agencies, any such will be accepted as a direct application from the candidate. Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
May 01, 2026
Full time
Client Delivery Lead (Financial Services Administrator) Hybrid working - Succession Wealth Salisbury We are Succession Wealth, from "start-up" in 2009, we are now one of the leading independent financial planning and wealth management business' in the UK and part of the Aviva Group. We have over 900 employees and 200 Wealth Planners who provide wealth management and financial planning services to individuals and corporate clients across the UK via our network of offices. Due to our continued growth Succession now have a fantastic opportunity for an organised and competent Administrator to join our Client Delivery team. In this fast paced role you will work as part of a highly effective administration team supporting our Wealth Planners to ensure we deliver an excellent service and outstanding outcomes for our clients. The role: The primary purpose of the role is to work as part of a team to enable Succession Wealth Planners to maintain and assess a portfolio of high net worth clients. This is achieved through processing new business applications, tracking to completion as well as liaising with wealth planners and Paraplanners. The role holder is also expected to ensure that our client information database is accurate at all times. On a day to day basis you can expect to be: Liaising with policy providers for policy details and obtaining policy illustrations. Processing new business applications, tracking to completion. Co-ordinating wealth planner's diaries and arranging client meetings. Preparing documentation for client appointments and meetings, including the production of annual planning meeting packs. Responding to email enquiries and liaising directly with clients. Sending prepared investment information and reports to clients. Ensuring all data entry is completed accurately and within specified timelines. To be successful in the role you will need: At least a year's experience in a fast-paced financial services administration role, preferably in client and advisor support. Experience of XPLAN is desirable. Good communication, literacy and numeracy skills with a high degree of accuracy. Excellent interpersonal and organisational skills. Good working knowledge of Microsoft Word and Excel. What you can expect from us: A competitive basic salary, annual pay reviews and performance linked increases as well as a fantastic range of benefits including: 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £465 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events Wellbeing committee works hard to ensure we can support the wellbeing of our colleagues, whatever their needs. Some of the support we currently we offer includes: Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals: Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. We do not accept unsolicited cv submissions from agencies, any such will be accepted as a direct application from the candidate. Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Career Choices Dewis Gyrfa Ltd
Knowsley, Merseyside
Are you an experienced Practitioner Psychologist looking to take the next step in your career? If so, join Victoria Gardens, Huyton, Liverpool is a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. This is an opportunity to change lives for the better and help some of the most vulnerable people in society. Reporting directly to the Consultant Psychologist, you will be responsible for individual and group interventions, diagnostic and cognitive assessments, MDT working and risk assessments. You will also facilitate staff reflective practice sessions and be requested to design and deliver training. As a Practitioner Psychologist, you will have experience and knowledge in carrying a service user's caseload, including assessing complex needs and designing and delivering specialist psychological treatments to support their care plans. Your Practitioner Psychologist career at Victoria Gardens will be enjoyable and rewarding as you develop specialist skills throughout your time with us. Your professional growth is valued and there are numerous career development opportunities on offer. There is an extensive range of courses designed to help you grow and succeed in your career. It's a career that brings pride and fulfilment, a true representation of what delivering great healthcare should feel like. As a Psychologist you will be: Participating in the assessment of referrals, and to provide initial assessment service users referred to the service. Undertaking high quality direct (assessment & therapeutic) and indirect (consultative, advisory, and evaluative) specialist psychological interventions and making autonomous clinical decisions. Working therapeutically with service users with complex presentations, undertake the assessments using a broad range of structured psychometric and semi structured clinical methods. Formulating and implementing plans of specialist psychological treatment or management of patients' mental health needs based on a multi-factorial psychological understanding and current evidence based best practice. Being professionally and legally responsible and accountable for all aspects of clinical work and care. Maintaining high standards of care in all areas of practice and in accordance the HCPC Code of Conduct, professional guidelines and Company Policies and Procedures. To be successful in this role, you'll need: Have BPS recognised psychology degrees Be HCPC registered Have Chartered Psychologist status and appropriate post-graduate qualifications Be an approved supervisor within the guidelines of the BPS and relevant division Have understanding of evidence-based psychological practice Have experience of applying psychological knowledge to a clinical/neuro Be experienced working with clients with cognitive deficits Have previous experience of conducting research and project working Location: Victoria Road, Huyton, Liverpool, L36 5SA You will be working at Victoria Gardens, a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. You will support the service to equip service users with the skills required for community living and increased independence. The service is a recovery based service and incorporate elements of the Good Lives Model, supported by individualised interventions. We have a full multidisciplinary team (MDT) with Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support. What you will get: Annual salary of £58,630 FTE The equivalent of 33 days annual leave (inc Bank Holidays) plus your birthday off Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
May 01, 2026
Full time
Are you an experienced Practitioner Psychologist looking to take the next step in your career? If so, join Victoria Gardens, Huyton, Liverpool is a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. This is an opportunity to change lives for the better and help some of the most vulnerable people in society. Reporting directly to the Consultant Psychologist, you will be responsible for individual and group interventions, diagnostic and cognitive assessments, MDT working and risk assessments. You will also facilitate staff reflective practice sessions and be requested to design and deliver training. As a Practitioner Psychologist, you will have experience and knowledge in carrying a service user's caseload, including assessing complex needs and designing and delivering specialist psychological treatments to support their care plans. Your Practitioner Psychologist career at Victoria Gardens will be enjoyable and rewarding as you develop specialist skills throughout your time with us. Your professional growth is valued and there are numerous career development opportunities on offer. There is an extensive range of courses designed to help you grow and succeed in your career. It's a career that brings pride and fulfilment, a true representation of what delivering great healthcare should feel like. As a Psychologist you will be: Participating in the assessment of referrals, and to provide initial assessment service users referred to the service. Undertaking high quality direct (assessment & therapeutic) and indirect (consultative, advisory, and evaluative) specialist psychological interventions and making autonomous clinical decisions. Working therapeutically with service users with complex presentations, undertake the assessments using a broad range of structured psychometric and semi structured clinical methods. Formulating and implementing plans of specialist psychological treatment or management of patients' mental health needs based on a multi-factorial psychological understanding and current evidence based best practice. Being professionally and legally responsible and accountable for all aspects of clinical work and care. Maintaining high standards of care in all areas of practice and in accordance the HCPC Code of Conduct, professional guidelines and Company Policies and Procedures. To be successful in this role, you'll need: Have BPS recognised psychology degrees Be HCPC registered Have Chartered Psychologist status and appropriate post-graduate qualifications Be an approved supervisor within the guidelines of the BPS and relevant division Have understanding of evidence-based psychological practice Have experience of applying psychological knowledge to a clinical/neuro Be experienced working with clients with cognitive deficits Have previous experience of conducting research and project working Location: Victoria Road, Huyton, Liverpool, L36 5SA You will be working at Victoria Gardens, a specialist rehabilitation for Service Users with complex mental health needs and behaviours that challenge. You will support the service to equip service users with the skills required for community living and increased independence. The service is a recovery based service and incorporate elements of the Good Lives Model, supported by individualised interventions. We have a full multidisciplinary team (MDT) with Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support. What you will get: Annual salary of £58,630 FTE The equivalent of 33 days annual leave (inc Bank Holidays) plus your birthday off Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job Opportunity: Manager / Senior Manager - Accountancy Practice Location: Weybridge Sector: Accountancy TPF Recruitment is delighted to be supporting a highly respected and forward-thinking accountancy practice based in Weybridge. Our client is looking to bring an experienced Manager or Senior Manager into their growing team. This is a brilliant opportunity for a motivated and personable professional who enjoys managing client relationships and leading a dynamic team within a supportive environment. About the Role In this position, you'll take responsibility for a varied portfolio of clients across multiple sectors, overseeing accounts preparation, corporation tax and personal tax compliance. You'll act as a key point of contact for clients, ensuring a high-quality service while identifying opportunities for improvement and growth. Your day-to-day duties will include: Managing and reviewing accounts and tax returns for a portfolio of clients Supervising and mentoring a team of accountants and trainees Acting as the main point of contact for client queries and relationship management Working closely with the partners to deliver advisory projects and identify opportunities for added value Ensuring compliance with all relevant accounting standards and tax legislation Requirements Who We're Looking For We're looking for someone who: Is ACA or ACCA qualified (or equivalent) Has strong experience gained within an accountancy practice environment Enjoys developing client relationships and providing a personal, professional service Has experience managing a portfolio of clients and supervising a team Is proactive, organised and confident in leading and developing others Benefits What's on Offer A competitive salary package, tailored to your experience, up to £65,000pa Excellent opportunities for career progression within a supportive and ambitious firm A modern working environment with hybrid flexibility A friendly, collaborative team culture where your contribution is valued If you're an experienced Manager or Senior Manager looking to join a growing and progressive accountancy practice in Weybridge, we'd love to hear from you. For a confidential on this opportunity, or other accountancy practice opportunities, please reach out to Kourtney Luckett on , or via for a confidential conversation. Refer a Friend We're keen to remain the leading provider of top accountancy talent in the South East. To do this, we're always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we'd love to speak with them. As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply)
May 01, 2026
Full time
Job Opportunity: Manager / Senior Manager - Accountancy Practice Location: Weybridge Sector: Accountancy TPF Recruitment is delighted to be supporting a highly respected and forward-thinking accountancy practice based in Weybridge. Our client is looking to bring an experienced Manager or Senior Manager into their growing team. This is a brilliant opportunity for a motivated and personable professional who enjoys managing client relationships and leading a dynamic team within a supportive environment. About the Role In this position, you'll take responsibility for a varied portfolio of clients across multiple sectors, overseeing accounts preparation, corporation tax and personal tax compliance. You'll act as a key point of contact for clients, ensuring a high-quality service while identifying opportunities for improvement and growth. Your day-to-day duties will include: Managing and reviewing accounts and tax returns for a portfolio of clients Supervising and mentoring a team of accountants and trainees Acting as the main point of contact for client queries and relationship management Working closely with the partners to deliver advisory projects and identify opportunities for added value Ensuring compliance with all relevant accounting standards and tax legislation Requirements Who We're Looking For We're looking for someone who: Is ACA or ACCA qualified (or equivalent) Has strong experience gained within an accountancy practice environment Enjoys developing client relationships and providing a personal, professional service Has experience managing a portfolio of clients and supervising a team Is proactive, organised and confident in leading and developing others Benefits What's on Offer A competitive salary package, tailored to your experience, up to £65,000pa Excellent opportunities for career progression within a supportive and ambitious firm A modern working environment with hybrid flexibility A friendly, collaborative team culture where your contribution is valued If you're an experienced Manager or Senior Manager looking to join a growing and progressive accountancy practice in Weybridge, we'd love to hear from you. For a confidential on this opportunity, or other accountancy practice opportunities, please reach out to Kourtney Luckett on , or via for a confidential conversation. Refer a Friend We're keen to remain the leading provider of top accountancy talent in the South East. To do this, we're always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we'd love to speak with them. As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply)
I am looking for an Occupational Health Advisor (Case Manager) to work in the Coventry area. In return, we are committed to ensuring our Occupational Health team is consistently developed and valued. You will manage a diverse range of cases focussing on managing sickness absence referrals by carrying out consultations and writing reports, with no two days the same. Your personal growth and professional development are a priority, and you will be guided and encouraged by our clinical trainers and your line manager to reach your full potential. I am looking for someone with NMC registration, ideally part 3 with a postgraduate OH qualification You will be based at a site in Coventry, one day every two weeks; the remaining time you will be working from home. We are happy to consider applications for full and part-time (min 3 days) working. The salary banding for this role is 42,000 - 45,000 per annum (FTE) Our current benefits package includes: Competitive annual salary dependent on qualifications and experience Contributory pension scheme up to 6% Life assurance Starting on 25 days annual leave plus bank holidays, increasing with length of service Have a day off for your Birthday (non-contractual benefit) Discounted gym membership Health cashback plan NMC Fees paid for
May 01, 2026
Full time
I am looking for an Occupational Health Advisor (Case Manager) to work in the Coventry area. In return, we are committed to ensuring our Occupational Health team is consistently developed and valued. You will manage a diverse range of cases focussing on managing sickness absence referrals by carrying out consultations and writing reports, with no two days the same. Your personal growth and professional development are a priority, and you will be guided and encouraged by our clinical trainers and your line manager to reach your full potential. I am looking for someone with NMC registration, ideally part 3 with a postgraduate OH qualification You will be based at a site in Coventry, one day every two weeks; the remaining time you will be working from home. We are happy to consider applications for full and part-time (min 3 days) working. The salary banding for this role is 42,000 - 45,000 per annum (FTE) Our current benefits package includes: Competitive annual salary dependent on qualifications and experience Contributory pension scheme up to 6% Life assurance Starting on 25 days annual leave plus bank holidays, increasing with length of service Have a day off for your Birthday (non-contractual benefit) Discounted gym membership Health cashback plan NMC Fees paid for
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Leisure Attendant Location: Halton Salary : £25,583 - £25,989 (pay award pending) Hours : 30 hours per week. Rotas include a mix of mornings, afternoons and one weekend in every three. Vacancy Type: Permanent Closing date: Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It's an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what's great about working for Halton, the most popular response from our workforce has been 'our colleagues'. Our Team: At our brand-new, state of the art Halton Leisure Centre, you will work alongside a team of Leisure Attendants, supervised by and Assistant Facility Manager and you will report to your Facility Manager. You will also work alongside our Front of House Advisors, Hospitality Assistants and Fitness Advisors to ensure the highest quality of Customer Service. Your Contributions: The ideal candidate will be able to demonstrate knowledge and understanding of Health and Safety principles and procedures within leisure facilities, alongside a strong understanding of the leisure industry. Essential qualifications include a current National Pool Lifeguard Qualification (NPLQ), which must be kept valid through regular training sessions and completion of e-learning modules. Additional qualifications such as a Swimming Teachers Qualification, First Aid Certificate, and Pool Plant Operators Certificate would be desirable. The candidate must be capable of applying rules and regulations to effectively manage customer behaviour. Flexibility is essential, as the role involves training in and covering a full range of reception and café duties when needed. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including: A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions 3 x Salary Life Cover via Local Government Pension Scheme Investment in your personal development Free Car Parking at HBC sites Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme. To Apply If you feel you are a suitable candidate and would like to work for Halton Borough Council, please click apply to be redirected to our website to complete your application. Next Steps: Interviews will take place w/c 10th May 2026. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you're interested, please complete your application as early as possible.
May 01, 2026
Full time
Leisure Attendant Location: Halton Salary : £25,583 - £25,989 (pay award pending) Hours : 30 hours per week. Rotas include a mix of mornings, afternoons and one weekend in every three. Vacancy Type: Permanent Closing date: Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It's an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what's great about working for Halton, the most popular response from our workforce has been 'our colleagues'. Our Team: At our brand-new, state of the art Halton Leisure Centre, you will work alongside a team of Leisure Attendants, supervised by and Assistant Facility Manager and you will report to your Facility Manager. You will also work alongside our Front of House Advisors, Hospitality Assistants and Fitness Advisors to ensure the highest quality of Customer Service. Your Contributions: The ideal candidate will be able to demonstrate knowledge and understanding of Health and Safety principles and procedures within leisure facilities, alongside a strong understanding of the leisure industry. Essential qualifications include a current National Pool Lifeguard Qualification (NPLQ), which must be kept valid through regular training sessions and completion of e-learning modules. Additional qualifications such as a Swimming Teachers Qualification, First Aid Certificate, and Pool Plant Operators Certificate would be desirable. The candidate must be capable of applying rules and regulations to effectively manage customer behaviour. Flexibility is essential, as the role involves training in and covering a full range of reception and café duties when needed. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including: A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions 3 x Salary Life Cover via Local Government Pension Scheme Investment in your personal development Free Car Parking at HBC sites Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme. To Apply If you feel you are a suitable candidate and would like to work for Halton Borough Council, please click apply to be redirected to our website to complete your application. Next Steps: Interviews will take place w/c 10th May 2026. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you're interested, please complete your application as early as possible.
The Finance Business Partner to work closely with senior leaders and their teams, supporting both strategic and operational decision-making across the busines Client Details Growing, privately owned, £100mt/o Infrastructure Services business based in Derby Description You will act as a trusted advisor to Divisional Operating Directors, supporting and challenging them to optimise financial and operational performance. This includes ensuring P&L delivery, effective cost control, accurate revenue recognition, and alignment of investment and projects with wider business objectives. What you'll do Produce accurate and timely weekly and monthly performance reporting, with particular focus on precise revenue recognition and key cost control Deliver clear, value-adding variance analysis with insightful commentary on workstream performance Develop and maintain relevant operational KPIs and volume drivers for revenue and cost management Support the preparation, review, and robust challenge of annual budgets and subsequent forecasts Lead and manage ad hoc financial reviews, analyses, and investigations into key risks, issues, and opportunities Recommend and implement enhancements to financial reporting, governance, and control processes Profile You will be a Qualified accountant with strong Business Partnering experience, exceptional Stakeholder Management skills and excellent analytical ability (Excel, Power BI, etc) Job Offer £57-60k, with career progression and Hybrid working (2-3 days per week in central Derby)
May 01, 2026
Full time
The Finance Business Partner to work closely with senior leaders and their teams, supporting both strategic and operational decision-making across the busines Client Details Growing, privately owned, £100mt/o Infrastructure Services business based in Derby Description You will act as a trusted advisor to Divisional Operating Directors, supporting and challenging them to optimise financial and operational performance. This includes ensuring P&L delivery, effective cost control, accurate revenue recognition, and alignment of investment and projects with wider business objectives. What you'll do Produce accurate and timely weekly and monthly performance reporting, with particular focus on precise revenue recognition and key cost control Deliver clear, value-adding variance analysis with insightful commentary on workstream performance Develop and maintain relevant operational KPIs and volume drivers for revenue and cost management Support the preparation, review, and robust challenge of annual budgets and subsequent forecasts Lead and manage ad hoc financial reviews, analyses, and investigations into key risks, issues, and opportunities Recommend and implement enhancements to financial reporting, governance, and control processes Profile You will be a Qualified accountant with strong Business Partnering experience, exceptional Stakeholder Management skills and excellent analytical ability (Excel, Power BI, etc) Job Offer £57-60k, with career progression and Hybrid working (2-3 days per week in central Derby)
Salary - £40K - £60K per annum (plus Bonus) - hybrid working Oxford HQ Are you a Sales Engineer or Pre-Sales Consultant frustrated with delivering generic SaaS demos and looking to move into a more consultative, solution-led role within RegTech? We are working exclusively with an established, growing technology business of circa 120 employees that operates at the forefront of regulatory technology and structured data solutions. They are looking to hire a Sales Engineer as part of a replacement hire, continuing to invest in their pre-sales capability to support complex, high-value client engagements. This is a business that works with global organisations across financial services and regulated industries, where data accuracy, compliance and reporting are critical. The opportunity offers a step into a more involved role where you will influence solutions rather than simply present them. In this role, you will act as a trusted technical advisor across the full sales cycle, from discovery through to solution design and delivery of tailored demonstrations. You will work closely with customers to understand their regulatory, reporting and data challenges, translating these into bespoke technical solutions aligned to their requirements. Engagements will typically involve senior stakeholders including heads of reporting, regulatory leads and technical decision-makers within financial services and other regulated sectors. You will also collaborate internally with sales, product and engineering teams to shape solutions and contribute to deal strategy. The role requires someone who can balance technical depth with commercial awareness, playing a key part in progressing and winning complex opportunities. This position is suited to someone with around two to four years' experience in a Sales Engineer, Pre-Sales or Solutions Consultant role within a SaaS or technology environment. You will likely be looking for a step up from a role that is heavily demo-focused, into one where you can take greater ownership of solution design and customer engagement. A strong understanding of APIs, SaaS architectures or system integrations will be beneficial, alongside experience working with technical stakeholders. Exposure to regulatory environments, financial services or structured data would be advantageous, but not essential. Most importantly, you will be curious, detail-oriented and motivated to develop both your technical and commercial skill set. The company offers a collaborative and intellectually engaging environment, where technical and commercial contributions are equally valued and career progression is supported. You will have the opportunity to build expertise in a highly relevant and growing area within RegTech and regulatory data, with clear scope to take on greater responsibility over time. The role offers a base salary of £40,000 to £60,000, alongside a discretionary bonus and a comprehensive benefits package. Working is hybrid, with an expectation of three days per week in the Oxford office and some travel across the UK and Europe for client engagements. To find out more, apply now.
May 01, 2026
Full time
Salary - £40K - £60K per annum (plus Bonus) - hybrid working Oxford HQ Are you a Sales Engineer or Pre-Sales Consultant frustrated with delivering generic SaaS demos and looking to move into a more consultative, solution-led role within RegTech? We are working exclusively with an established, growing technology business of circa 120 employees that operates at the forefront of regulatory technology and structured data solutions. They are looking to hire a Sales Engineer as part of a replacement hire, continuing to invest in their pre-sales capability to support complex, high-value client engagements. This is a business that works with global organisations across financial services and regulated industries, where data accuracy, compliance and reporting are critical. The opportunity offers a step into a more involved role where you will influence solutions rather than simply present them. In this role, you will act as a trusted technical advisor across the full sales cycle, from discovery through to solution design and delivery of tailored demonstrations. You will work closely with customers to understand their regulatory, reporting and data challenges, translating these into bespoke technical solutions aligned to their requirements. Engagements will typically involve senior stakeholders including heads of reporting, regulatory leads and technical decision-makers within financial services and other regulated sectors. You will also collaborate internally with sales, product and engineering teams to shape solutions and contribute to deal strategy. The role requires someone who can balance technical depth with commercial awareness, playing a key part in progressing and winning complex opportunities. This position is suited to someone with around two to four years' experience in a Sales Engineer, Pre-Sales or Solutions Consultant role within a SaaS or technology environment. You will likely be looking for a step up from a role that is heavily demo-focused, into one where you can take greater ownership of solution design and customer engagement. A strong understanding of APIs, SaaS architectures or system integrations will be beneficial, alongside experience working with technical stakeholders. Exposure to regulatory environments, financial services or structured data would be advantageous, but not essential. Most importantly, you will be curious, detail-oriented and motivated to develop both your technical and commercial skill set. The company offers a collaborative and intellectually engaging environment, where technical and commercial contributions are equally valued and career progression is supported. You will have the opportunity to build expertise in a highly relevant and growing area within RegTech and regulatory data, with clear scope to take on greater responsibility over time. The role offers a base salary of £40,000 to £60,000, alongside a discretionary bonus and a comprehensive benefits package. Working is hybrid, with an expectation of three days per week in the Oxford office and some travel across the UK and Europe for client engagements. To find out more, apply now.
Parts Advisor Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference. Benefits of a successful Parts Advisor: Competitive basic salary of 30,800, with an OTE of approximately 34,000, rewarding your performance 42.5-hour working week, Monday to Friday, with Saturdays on a rota Opportunities for professional development within a respected dealership Supportive team environment focused on customer satisfaction Professional working environment that values appearance and professionalism Duties of a Parts Advisor: Develop and maintain strong relationships with customers to generate repeat and new business Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress Maintain high standards of customer service and departmental image in line with company policies Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience Requirements: Proven experience as a Parts Advisor, preferably within a motor trade after-sales environment Full UK driving licence is essential Well-presented with a professional appearance Excellent organisational and communication skills Ability to work effectively both independently and as part of a team Knowledge of automotive parts systems and customer service best practices is desirable If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
May 01, 2026
Full time
Parts Advisor Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference. Benefits of a successful Parts Advisor: Competitive basic salary of 30,800, with an OTE of approximately 34,000, rewarding your performance 42.5-hour working week, Monday to Friday, with Saturdays on a rota Opportunities for professional development within a respected dealership Supportive team environment focused on customer satisfaction Professional working environment that values appearance and professionalism Duties of a Parts Advisor: Develop and maintain strong relationships with customers to generate repeat and new business Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress Maintain high standards of customer service and departmental image in line with company policies Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience Requirements: Proven experience as a Parts Advisor, preferably within a motor trade after-sales environment Full UK driving licence is essential Well-presented with a professional appearance Excellent organisational and communication skills Ability to work effectively both independently and as part of a team Knowledge of automotive parts systems and customer service best practices is desirable If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Principal Consultant (Senior Manager) - Non-Financial / Operational Risk UK - London Principal Consultant - Non-Financial Risk (Enterprise Risk) Location: London (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Lead enterprise-wide risk transformation and shape the future of non-financial risk The Role Capco is seeking experienced Principal Consultants with deep expertise in Non-Financial Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements, advise senior stakeholders, and play a key role in shaping and delivering enterprise and operational risk transformation initiatives. You will act as a trusted advisor while contributing to capability growth, proposition development, and team leadership. What You'll Do Lead delivery of large-scale risk transformation programmes across enterprise and operational risk Oversee trade surveillance and market abuse frameworks, including optimisation of detection scenarios and controls Advise clients on regulatory expectations and translate them into strategic and practical solutions Apply and oversee the use of AI and model tuning techniques to enhance risk monitoring, alert calibration, and false positive reduction Build and maintain senior stakeholder relationships, acting as a trusted advisor to client leadership What We're Looking For Extensive experience in enterprise or operational risk within financial services or consulting Strong knowledge of market abuse regulation, trade surveillance frameworks, and financial crime risk Experience working with or overseeing AI/ML models in risk or surveillance environments, including tuning and optimisation Proven ability to lead complex programmes and manage multiple stakeholders at senior levels Strong communication skills with the ability to influence and challenge constructively Bonus Points For Experience leading surveillance transformation or control optimisation initiatives Familiarity with surveillance tools and platforms (e.g., NICE Actimize, Nasdaq SMARTS, or similar) Track record in business development, including shaping and converting opportunities Experience mentoring and developing junior team members Experience working across multiple jurisdictions or regulatory regimes Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs Continuous Learning: Minimum 40 hours of training annually plus a dedicated business coach from day one Equal Opportunity Employer Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
May 01, 2026
Full time
Principal Consultant (Senior Manager) - Non-Financial / Operational Risk UK - London Principal Consultant - Non-Financial Risk (Enterprise Risk) Location: London (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Lead enterprise-wide risk transformation and shape the future of non-financial risk The Role Capco is seeking experienced Principal Consultants with deep expertise in Non-Financial Risk to join our growing FRRF capability. In this senior role, you will lead complex client engagements, advise senior stakeholders, and play a key role in shaping and delivering enterprise and operational risk transformation initiatives. You will act as a trusted advisor while contributing to capability growth, proposition development, and team leadership. What You'll Do Lead delivery of large-scale risk transformation programmes across enterprise and operational risk Oversee trade surveillance and market abuse frameworks, including optimisation of detection scenarios and controls Advise clients on regulatory expectations and translate them into strategic and practical solutions Apply and oversee the use of AI and model tuning techniques to enhance risk monitoring, alert calibration, and false positive reduction Build and maintain senior stakeholder relationships, acting as a trusted advisor to client leadership What We're Looking For Extensive experience in enterprise or operational risk within financial services or consulting Strong knowledge of market abuse regulation, trade surveillance frameworks, and financial crime risk Experience working with or overseeing AI/ML models in risk or surveillance environments, including tuning and optimisation Proven ability to lead complex programmes and manage multiple stakeholders at senior levels Strong communication skills with the ability to influence and challenge constructively Bonus Points For Experience leading surveillance transformation or control optimisation initiatives Familiarity with surveillance tools and platforms (e.g., NICE Actimize, Nasdaq SMARTS, or similar) Track record in business development, including shaping and converting opportunities Experience mentoring and developing junior team members Experience working across multiple jurisdictions or regulatory regimes Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs Continuous Learning: Minimum 40 hours of training annually plus a dedicated business coach from day one Equal Opportunity Employer Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 01, 2026
Full time
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Learning & Development Coordinator (9-Month FTC) Immediate Start Required We're partnering with a well-established organisation based in Watford to recruit a highly organised and customer-focused Learning & Development Coordinator for a 9-month fixed-term contract. This is a fast-paced, hands-on role supporting the delivery of learning initiatives across a large and diverse workforce. This opportunity would suit someone who enjoys working at the heart of L&D operations, thrives in a structured environment, and takes pride in delivering a seamless experience for internal stakeholders. The Role Acting as a key point of contact for all learning-related queries, you'll play a central role in ensuring the smooth coordination and administration of training activity across the business. You'll be responsible for: Managing incoming L&D queries through an internal system, providing timely and professional support to employees and managers Coordinating end-to-end training logistics, including scheduling, bookings, materials, and supplier liaison Supporting the use of digital learning platforms and encouraging employee engagement with self-service tools Maintaining accurate training records, including attendance tracking and certification management Working closely with internal teams to support purchasing processes, including raising orders and processing invoices Building effective working relationships with external training providers and accreditation bodies Ensuring data accuracy across L&D systems and contributing to regular reporting About You You'll bring previous experience in a learning, HR, or training administration role, with a strong focus on customer service and process delivery. We're looking for someone who: Is confident using Microsoft Office and comfortable working across multiple systems Has excellent attention to detail and a commitment to data accuracy Can manage competing priorities and meet deadlines in a structured environment Is proactive, organised, and able to work both independently and as part of a team Communicates clearly and builds positive working relationships at all levels What You Need to Know 9-month fixed-term contract Immediate availability is essential Hybrid/office-based working (depending on business needs) Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
May 01, 2026
Contractor
Learning & Development Coordinator (9-Month FTC) Immediate Start Required We're partnering with a well-established organisation based in Watford to recruit a highly organised and customer-focused Learning & Development Coordinator for a 9-month fixed-term contract. This is a fast-paced, hands-on role supporting the delivery of learning initiatives across a large and diverse workforce. This opportunity would suit someone who enjoys working at the heart of L&D operations, thrives in a structured environment, and takes pride in delivering a seamless experience for internal stakeholders. The Role Acting as a key point of contact for all learning-related queries, you'll play a central role in ensuring the smooth coordination and administration of training activity across the business. You'll be responsible for: Managing incoming L&D queries through an internal system, providing timely and professional support to employees and managers Coordinating end-to-end training logistics, including scheduling, bookings, materials, and supplier liaison Supporting the use of digital learning platforms and encouraging employee engagement with self-service tools Maintaining accurate training records, including attendance tracking and certification management Working closely with internal teams to support purchasing processes, including raising orders and processing invoices Building effective working relationships with external training providers and accreditation bodies Ensuring data accuracy across L&D systems and contributing to regular reporting About You You'll bring previous experience in a learning, HR, or training administration role, with a strong focus on customer service and process delivery. We're looking for someone who: Is confident using Microsoft Office and comfortable working across multiple systems Has excellent attention to detail and a commitment to data accuracy Can manage competing priorities and meet deadlines in a structured environment Is proactive, organised, and able to work both independently and as part of a team Communicates clearly and builds positive working relationships at all levels What You Need to Know 9-month fixed-term contract Immediate availability is essential Hybrid/office-based working (depending on business needs) Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
HR Manager Location: Southampton Salary : £38,000 - £40,000 per annum Are you an experienced HR professional ready to take the next step in your career? We're looking for a motivated and ambitious HR professional who is ready to step into their first HR Manager role at ICE, supporting the Head of People Development & HR in delivering the organisation's people strategy and managing day-to-day operations. This is an exciting opportunity to join a fast-growing business where you will play a key role in supporting managers, driving HR initiatives and helping shape a positive employee experience. About ICE With over 50 years of experience, ICE is the UK's largest independent provider of industrial cleaning equipment, supporting thousands of sites across sectors including retail, healthcare, manufacturing, hospitality and education. We are committed to innovation, sustainability and developing our people. Key Responsibilities : Provide HR advice and guidance to managers across the business Manage employee relations matters including disciplinary, grievance, absence and performance management Oversee recruitment, onboarding and probation processes Support performance management and appraisal processes Ensure HR policies are applied consistently and remain compliant with UK employment legislation Maintain HR systems, records and reporting Oversee and support an HR Administrator About You We are looking for someone who: Has experience in an HR role (e.g. HR Advisor, HR Officer, Senior HR Administrator) Is ready to step up into their first HR Manager position Has strong knowledge of HR policies and employment legislation Is confident advising managers and handling employee relations matters Is oragnised, proactive and passionate about people Ideally holds or is working towards a CIPD qualification Benefits of Working at ICE We offer a comprehensive benefits package designed to support your health, wellbeing and financial security, including: Rewards & Recognition Access to ICE Cube Hub - Reward Gateway, offering discounts and perks across a wide range of retailers Long Service Awards to celebrate your commitments and achievements Health & Wellbeing Private medical cover for peace of mind Health Shield cash plan to help cover everyday healthcare costs ZGP24 - Health Hero Access for convenient health support when you need it Employee Assistance Programme, providing confidential wellbeing and support services Financial Security Competitive Pension Scheme to help plan for your future Life Assurance for added financial protection Work-Life Balance Generous annual leave allowance Birthday day off Holiday Buy Back Scheme, giving you the flexibility to purchase additional time off Work from home one day per week To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd (ICE), please do not hesitate to apply.
May 01, 2026
Full time
HR Manager Location: Southampton Salary : £38,000 - £40,000 per annum Are you an experienced HR professional ready to take the next step in your career? We're looking for a motivated and ambitious HR professional who is ready to step into their first HR Manager role at ICE, supporting the Head of People Development & HR in delivering the organisation's people strategy and managing day-to-day operations. This is an exciting opportunity to join a fast-growing business where you will play a key role in supporting managers, driving HR initiatives and helping shape a positive employee experience. About ICE With over 50 years of experience, ICE is the UK's largest independent provider of industrial cleaning equipment, supporting thousands of sites across sectors including retail, healthcare, manufacturing, hospitality and education. We are committed to innovation, sustainability and developing our people. Key Responsibilities : Provide HR advice and guidance to managers across the business Manage employee relations matters including disciplinary, grievance, absence and performance management Oversee recruitment, onboarding and probation processes Support performance management and appraisal processes Ensure HR policies are applied consistently and remain compliant with UK employment legislation Maintain HR systems, records and reporting Oversee and support an HR Administrator About You We are looking for someone who: Has experience in an HR role (e.g. HR Advisor, HR Officer, Senior HR Administrator) Is ready to step up into their first HR Manager position Has strong knowledge of HR policies and employment legislation Is confident advising managers and handling employee relations matters Is oragnised, proactive and passionate about people Ideally holds or is working towards a CIPD qualification Benefits of Working at ICE We offer a comprehensive benefits package designed to support your health, wellbeing and financial security, including: Rewards & Recognition Access to ICE Cube Hub - Reward Gateway, offering discounts and perks across a wide range of retailers Long Service Awards to celebrate your commitments and achievements Health & Wellbeing Private medical cover for peace of mind Health Shield cash plan to help cover everyday healthcare costs ZGP24 - Health Hero Access for convenient health support when you need it Employee Assistance Programme, providing confidential wellbeing and support services Financial Security Competitive Pension Scheme to help plan for your future Life Assurance for added financial protection Work-Life Balance Generous annual leave allowance Birthday day off Holiday Buy Back Scheme, giving you the flexibility to purchase additional time off Work from home one day per week To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd (ICE), please do not hesitate to apply.
At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our 3 Cs values are at the heart of all we do here we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. ? The Income Assistant role: We have an exciting opportunity to join our Income team as an Income Assistant! The Income Assistant role will deliver a high-quality debit management and rent arrears recovery service in accordance with the organisations policies and procedures whilst providing a responsive income management information and advisory service that is accurate and supportive to customer needs and aids the sustainment of tenancies. Key duties and responsibilities of our Income Assistant: Liaise with and assist front line services with customer enquiries on rental matters. Advise and support internal services on rental issues in order to provide an effective customer and estate management service. Provide a responsive service to customers enquiries/concerns on rental issues. Update the housing management IT system by setting up rent and sundry accounts within appropriate timescales to ensure payments can be processed to the account and the organisation s income stream is maintained. Determine and process the customers preferred payment option including the calculation / amendment of direct debits / standing order. Investigate credits and transfers on accounts and arrange prompt repayment where appropriate. What we re looking for in our Income Assistant: 4 GCSEs Grade 4 or above (A-C Grade) or equivalent qualification OR ability to demonstrate relevant experience. Demonstrate a positive, flexible approach to team working, be self-motivated and responsive to change. Experience of working in a Housing/Finance environment involving the recovery of income and maintaining accurate records. Experience in interviewing and negotiating agreements/actions with customers. Experience of working with software applications including Microsoft Office and bespoke databases. Ability to organise and prioritise own workload with minimum supervision. What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Package Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Further Information? ? ?Shortlisting is due to take place 20 & 21 April 2026 and interview dates are due to take place on week commencing 27 April 2026. Please note these dates are subject to change.? We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn. This post requires a Basic Criminal Record Check. CVs will not be accepted. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
May 01, 2026
Full time
At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our 3 Cs values are at the heart of all we do here we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. ? The Income Assistant role: We have an exciting opportunity to join our Income team as an Income Assistant! The Income Assistant role will deliver a high-quality debit management and rent arrears recovery service in accordance with the organisations policies and procedures whilst providing a responsive income management information and advisory service that is accurate and supportive to customer needs and aids the sustainment of tenancies. Key duties and responsibilities of our Income Assistant: Liaise with and assist front line services with customer enquiries on rental matters. Advise and support internal services on rental issues in order to provide an effective customer and estate management service. Provide a responsive service to customers enquiries/concerns on rental issues. Update the housing management IT system by setting up rent and sundry accounts within appropriate timescales to ensure payments can be processed to the account and the organisation s income stream is maintained. Determine and process the customers preferred payment option including the calculation / amendment of direct debits / standing order. Investigate credits and transfers on accounts and arrange prompt repayment where appropriate. What we re looking for in our Income Assistant: 4 GCSEs Grade 4 or above (A-C Grade) or equivalent qualification OR ability to demonstrate relevant experience. Demonstrate a positive, flexible approach to team working, be self-motivated and responsive to change. Experience of working in a Housing/Finance environment involving the recovery of income and maintaining accurate records. Experience in interviewing and negotiating agreements/actions with customers. Experience of working with software applications including Microsoft Office and bespoke databases. Ability to organise and prioritise own workload with minimum supervision. What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Package Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Further Information? ? ?Shortlisting is due to take place 20 & 21 April 2026 and interview dates are due to take place on week commencing 27 April 2026. Please note these dates are subject to change.? We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn. This post requires a Basic Criminal Record Check. CVs will not be accepted. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE s and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 01, 2026
Full time
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE s and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
