Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 23, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 23, 2026
Full time
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Manufacturing Test Engineer Location: Blackbushe Department: Manufacturing/Production Reports To: Production Manager Contract Type: Fixed Term Temporary - 18 months Role Purpose We are seeking a hands-on Manufacturing Test Engineer to perform rigorous electronic testing across a diverse range of products. This role involves bench testing, tank testing, fault diagnosis, and support throughout the production process-from component level, through PCB and chassis assembly, to final unit assembly. The successful candidate will ensure strict adherence to production schedules, quality standards, and safety requirements. Key Responsibilities Conduct defined electrical/electronic and tank testing procedures throughout the production process. Diagnose and resolve faults at the component and assembly level. Perform basic assembly tasks to support testing processes when required. Identify and report specification or design non-conformances, raising appropriate documentation as necessary. Ensure all testing activities comply with quality standards and recommended production timelines. Maintain accurate documentation of test results, calibration certificates, and other production records. Utilize company IT systems (ERP, Intranet, Microsoft Office) to support testing and production activities. Collaborate effectively with other departments (Engineering, Stores, Quality) to resolve test-related issues. Provide ad hoc assistance to the Manufacturing Manager, Cell Coordinators, and other Test Engineers. Essential Competencies Strong adaptability and flexibility. Excellent problem-solving and decision-making skills. High attention to detail and quality focus. Effective communication and teamwork abilities. Drive for results and persistence in resolving complex issues. Ability to interpret technical data, including engineering drawings and circuit diagrams. Desirable Competencies: Coaching and development skills. Proactivity and innovation in testing and troubleshooting. Leadership and motivation capabilities. Qualifications & Experience Essential: HNC in Electronics or equivalent qualification. Hands-on experience in electronic testing. Proven experience in fault finding down to component level. Competent with test equipment (oscilloscopes, DVMs, power supplies, timer counters, etc.). Proficient in Microsoft Office (Outlook, Excel, Word). Desirable: Previous experience in a manufacturing or production environment. Additional Information Travel Required: No Offshore Training Required: No Regular Medical Required: Yes, annual Staff Management: None Budget Responsibility: None Contact Coral at DCS to apply INDENG DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 23, 2026
Seasonal
Job Title: Manufacturing Test Engineer Location: Blackbushe Department: Manufacturing/Production Reports To: Production Manager Contract Type: Fixed Term Temporary - 18 months Role Purpose We are seeking a hands-on Manufacturing Test Engineer to perform rigorous electronic testing across a diverse range of products. This role involves bench testing, tank testing, fault diagnosis, and support throughout the production process-from component level, through PCB and chassis assembly, to final unit assembly. The successful candidate will ensure strict adherence to production schedules, quality standards, and safety requirements. Key Responsibilities Conduct defined electrical/electronic and tank testing procedures throughout the production process. Diagnose and resolve faults at the component and assembly level. Perform basic assembly tasks to support testing processes when required. Identify and report specification or design non-conformances, raising appropriate documentation as necessary. Ensure all testing activities comply with quality standards and recommended production timelines. Maintain accurate documentation of test results, calibration certificates, and other production records. Utilize company IT systems (ERP, Intranet, Microsoft Office) to support testing and production activities. Collaborate effectively with other departments (Engineering, Stores, Quality) to resolve test-related issues. Provide ad hoc assistance to the Manufacturing Manager, Cell Coordinators, and other Test Engineers. Essential Competencies Strong adaptability and flexibility. Excellent problem-solving and decision-making skills. High attention to detail and quality focus. Effective communication and teamwork abilities. Drive for results and persistence in resolving complex issues. Ability to interpret technical data, including engineering drawings and circuit diagrams. Desirable Competencies: Coaching and development skills. Proactivity and innovation in testing and troubleshooting. Leadership and motivation capabilities. Qualifications & Experience Essential: HNC in Electronics or equivalent qualification. Hands-on experience in electronic testing. Proven experience in fault finding down to component level. Competent with test equipment (oscilloscopes, DVMs, power supplies, timer counters, etc.). Proficient in Microsoft Office (Outlook, Excel, Word). Desirable: Previous experience in a manufacturing or production environment. Additional Information Travel Required: No Offshore Training Required: No Regular Medical Required: Yes, annual Staff Management: None Budget Responsibility: None Contact Coral at DCS to apply INDENG DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Barlborough office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Apr 22, 2026
Full time
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Barlborough office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Prodrive Recruitment Consultants Ltd are recruiting for an experienced Service Co-Ordinator to work for our well-established clients based near Evesham. The successful candidate will ideally have 2 years+ experience working as a Service and Logistics Co-Ordinator and bring excellent IT, planning, customer service and office-based skills to a busy customer-focused team. The Role: Assisting customers with enquiries over the phone and via online messaging/email Ordering parts for equipment and posting out to Customers and Engineers via TNT/Royal Mail and invoice as required Raising quotations for Services/LOLER's/Familiarisations and Faults/Repairs Obtaining Purchase Orders and Scheduling Engineers Processing all completed calls and invoicing as required Follow ups on completed calls to ascertain if further work is required and sending out copy reports and quotation Process Sub-Contractor Invoices General adhoc office-based duties as required Flexibility to work additional hours as required from time to time and you may need to be flexible about start and finish times. Skills and Experience: Experience working within a similar role - 2 years+ essential A confident communicator (both verbal and written) Excellent report-writing skills Good literacy and numeracy skills A strong desire to learn new systems A confident telephone manner Pays excellent attention to detail Good IT proficiency (Word, Excel, PowerPoint and Outlook) and experience of using databases Ability to problem-solve and adapt in a fast-paced environment Able to use initiative and bring new ideas Flexible team player Additional Requirements: Full current UK Driving Licence. Hours of work: 35 per week Monday to Friday 9.00 am - 4.30 pm Temporary to Permanent Contract Salary: 13.19 p/hr + company benefits If you have the skills and experience we are looking for, we encourage you to Apply for this exciting opportunity as a Service Co-ordinator today. Prodrive Recruitment LLP is an equal opportunities employer and wants to help people in their search for work in both temporary and permanent positions. If you are looking for work please do register online and check out our available work. It is our policy that employment is based on merit and the legitimate business needs of the organisation and do not discriminate based on any of the protected character.
Apr 22, 2026
Full time
Prodrive Recruitment Consultants Ltd are recruiting for an experienced Service Co-Ordinator to work for our well-established clients based near Evesham. The successful candidate will ideally have 2 years+ experience working as a Service and Logistics Co-Ordinator and bring excellent IT, planning, customer service and office-based skills to a busy customer-focused team. The Role: Assisting customers with enquiries over the phone and via online messaging/email Ordering parts for equipment and posting out to Customers and Engineers via TNT/Royal Mail and invoice as required Raising quotations for Services/LOLER's/Familiarisations and Faults/Repairs Obtaining Purchase Orders and Scheduling Engineers Processing all completed calls and invoicing as required Follow ups on completed calls to ascertain if further work is required and sending out copy reports and quotation Process Sub-Contractor Invoices General adhoc office-based duties as required Flexibility to work additional hours as required from time to time and you may need to be flexible about start and finish times. Skills and Experience: Experience working within a similar role - 2 years+ essential A confident communicator (both verbal and written) Excellent report-writing skills Good literacy and numeracy skills A strong desire to learn new systems A confident telephone manner Pays excellent attention to detail Good IT proficiency (Word, Excel, PowerPoint and Outlook) and experience of using databases Ability to problem-solve and adapt in a fast-paced environment Able to use initiative and bring new ideas Flexible team player Additional Requirements: Full current UK Driving Licence. Hours of work: 35 per week Monday to Friday 9.00 am - 4.30 pm Temporary to Permanent Contract Salary: 13.19 p/hr + company benefits If you have the skills and experience we are looking for, we encourage you to Apply for this exciting opportunity as a Service Co-ordinator today. Prodrive Recruitment LLP is an equal opportunities employer and wants to help people in their search for work in both temporary and permanent positions. If you are looking for work please do register online and check out our available work. It is our policy that employment is based on merit and the legitimate business needs of the organisation and do not discriminate based on any of the protected character.
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 22, 2026
Full time
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Works Delivery Coordinator London Up To £40,000 We are partnering with our customer to recruit a proactive and highly organised Works Delivery Coordinator . This is a fast-paced, business-critical role that underpins the smooth operation, maintenance, and safety of 26 sites across a busy transport network. The Situation Our client manages a complex and demanding estate, overseeing around 6,500 assets and delivering more than 2,500 Planned Preventative Maintenance (PPM) tasks each year. With the industry preparing for significant structural changes by late next year, they are seeking a resilient professional who can excel in a "business as usual" environment while adapting to evolving operational needs. You will join a collaborative facilities team committed to maintaining high standards across a 24/7, 365-day operation. The Role Reporting to the Facilities Manager, you will serve as the operational hub of the station maintenance function. You will be the key point of contact for reactive repairs, contractor coordination, and financial tracking. This is not a traditional administrative or office-based role - it requires hands-on involvement in maintenance activity, strong engineering awareness, and the ability to manage the logistics of a high-footfall, safety-critical environment. Key Responsibilities Reactive Maintenance Management: Act as the first point of contact for station faults, determining escalation routes, sourcing contractors, and managing the full repair cycle to ensure timely resolution. Contractor Liaison: Coordinate external contractors, ensuring they are properly briefed, compliant, and completing works to the required standard and within agreed timescales. Financial & Administrative Oversight: Raise Purchase Orders (POs), maintain financial trackers, and ensure all maintenance records are accurately updated within the asset management system. Operational Support: Assist with the management of materials, vehicles, and essential equipment. Continuous Improvement: Identify opportunities to enhance internal processes and contractor performance. Stakeholder Engagement: Participate in internal meetings, acting as the link between site-based teams and the wider facilities department. Essential Skills & Experience Success in this role requires more than general administrative experience - you must bring a technical or facilities-focused background. Facilities/Maintenance Experience: Proven experience within a technical, engineering-led, or facilities maintenance environment. You must understand how buildings and station infrastructure operate. Systems Proficiency: Experience using bespoke asset management or maintenance software is essential. Operational Resilience: Ability to manage high-pressure, fast-moving reactive maintenance demands within a 24/7 operation. Health & Safety Awareness: Strong understanding of health and safety protocols within a regulated transport or similar environment.
Apr 22, 2026
Full time
Works Delivery Coordinator London Up To £40,000 We are partnering with our customer to recruit a proactive and highly organised Works Delivery Coordinator . This is a fast-paced, business-critical role that underpins the smooth operation, maintenance, and safety of 26 sites across a busy transport network. The Situation Our client manages a complex and demanding estate, overseeing around 6,500 assets and delivering more than 2,500 Planned Preventative Maintenance (PPM) tasks each year. With the industry preparing for significant structural changes by late next year, they are seeking a resilient professional who can excel in a "business as usual" environment while adapting to evolving operational needs. You will join a collaborative facilities team committed to maintaining high standards across a 24/7, 365-day operation. The Role Reporting to the Facilities Manager, you will serve as the operational hub of the station maintenance function. You will be the key point of contact for reactive repairs, contractor coordination, and financial tracking. This is not a traditional administrative or office-based role - it requires hands-on involvement in maintenance activity, strong engineering awareness, and the ability to manage the logistics of a high-footfall, safety-critical environment. Key Responsibilities Reactive Maintenance Management: Act as the first point of contact for station faults, determining escalation routes, sourcing contractors, and managing the full repair cycle to ensure timely resolution. Contractor Liaison: Coordinate external contractors, ensuring they are properly briefed, compliant, and completing works to the required standard and within agreed timescales. Financial & Administrative Oversight: Raise Purchase Orders (POs), maintain financial trackers, and ensure all maintenance records are accurately updated within the asset management system. Operational Support: Assist with the management of materials, vehicles, and essential equipment. Continuous Improvement: Identify opportunities to enhance internal processes and contractor performance. Stakeholder Engagement: Participate in internal meetings, acting as the link between site-based teams and the wider facilities department. Essential Skills & Experience Success in this role requires more than general administrative experience - you must bring a technical or facilities-focused background. Facilities/Maintenance Experience: Proven experience within a technical, engineering-led, or facilities maintenance environment. You must understand how buildings and station infrastructure operate. Systems Proficiency: Experience using bespoke asset management or maintenance software is essential. Operational Resilience: Ability to manage high-pressure, fast-moving reactive maintenance demands within a 24/7 operation. Health & Safety Awareness: Strong understanding of health and safety protocols within a regulated transport or similar environment.
On behalf of our client, we are recruiting for a Site Security Specialist on a 12-month contract. As the Site Security Specialist you will assist the Security Management team to deliver a robust Security framework that protects the company from the prevailing threat environment. Role: Site Security Specialist Pay: 28 per hour via Umbrella Contract: Monday- Friday, 35 Hours per week, 12-month contract Location: Filton IR35 Status: Inside Security Clearance: BPSS to start however will need to be SC clearable Implementation of protective security activities, compliant with extant policies and frameworks requirements. Assist in the management of Security, Systems & Fire Service Providers Assist with the management of Security & fire Risks and Issues. Assist with the implementation of Emergency Response. Assist with providing appropriate security, systems & fire input into event & project planning and implementation. Assist in adherence to Filton Safety rules. You will audit and ensure the security; systems & fire suppliers are compliant with all contractual documentation. You will bring your knowledge and experience to the team to help develop and improve our process and procedures. Use of practical problem solving (PPS) methodology to identify faults/failures and required remedial actions for process improvement. Coordinator for Filton security and safety investigations. First point of contact for specific security system faults and issues. Assist the Security Systems Manager UK with the performance management of the supplier inline with all contractual documentation. Assist the Fire Safety Manager UK with the performance management of the supplier inline with all contractual documentation. Requirements/Skills/Experience A demonstrable background in security management with commercial or industrial sector. Level 5 or similar operational qualification in Security management or equivalent experience is essential Experience in managing a 3rd party contractor is desirable but not essential Ability to travel and at short notice Project management qualification eg. PRINCE2 Analytical and critical thinking with ability to present findings and to wide audiences. Demonstrable application of Security Risk Management Principles Complementary skills in risk management and emergency planning essential Experience in the use of Google suite, Microsoft Excellent communication and organisational skills with an ability to analyse and assess complex issues Understanding of/or experiencing working with a security management team ? Stakeholder management experience Project Management - Leading and coordinating projects across multi-functional teams and communication chains. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Apr 21, 2026
Contractor
On behalf of our client, we are recruiting for a Site Security Specialist on a 12-month contract. As the Site Security Specialist you will assist the Security Management team to deliver a robust Security framework that protects the company from the prevailing threat environment. Role: Site Security Specialist Pay: 28 per hour via Umbrella Contract: Monday- Friday, 35 Hours per week, 12-month contract Location: Filton IR35 Status: Inside Security Clearance: BPSS to start however will need to be SC clearable Implementation of protective security activities, compliant with extant policies and frameworks requirements. Assist in the management of Security, Systems & Fire Service Providers Assist with the management of Security & fire Risks and Issues. Assist with the implementation of Emergency Response. Assist with providing appropriate security, systems & fire input into event & project planning and implementation. Assist in adherence to Filton Safety rules. You will audit and ensure the security; systems & fire suppliers are compliant with all contractual documentation. You will bring your knowledge and experience to the team to help develop and improve our process and procedures. Use of practical problem solving (PPS) methodology to identify faults/failures and required remedial actions for process improvement. Coordinator for Filton security and safety investigations. First point of contact for specific security system faults and issues. Assist the Security Systems Manager UK with the performance management of the supplier inline with all contractual documentation. Assist the Fire Safety Manager UK with the performance management of the supplier inline with all contractual documentation. Requirements/Skills/Experience A demonstrable background in security management with commercial or industrial sector. Level 5 or similar operational qualification in Security management or equivalent experience is essential Experience in managing a 3rd party contractor is desirable but not essential Ability to travel and at short notice Project management qualification eg. PRINCE2 Analytical and critical thinking with ability to present findings and to wide audiences. Demonstrable application of Security Risk Management Principles Complementary skills in risk management and emergency planning essential Experience in the use of Google suite, Microsoft Excellent communication and organisational skills with an ability to analyse and assess complex issues Understanding of/or experiencing working with a security management team ? Stakeholder management experience Project Management - Leading and coordinating projects across multi-functional teams and communication chains. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry. If so, due to growth we are looking for a suitable candidate to join our existing team? Reliance High-Tech is the UK's largest independent integrator of security solutions. It is trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. We are looking for a Customer Service Coordinator to provide outstanding Customer Service to our clients to work within our Customer Service Centre based in Bracknell. The role is varied and fast paced whilst equally rewarding working on your own and with the team to resolve issues. This is a full-time role Monday - Friday 40 hours a week with varied shifts between 8.00am and 6pm. The role involves. Handling customer queries both telephone and email in a timely and accurate manner to meet contractual SLA s. Managing a team of multiple engineers and regular partners to conduct reactive service calls and preventative maintenance visits in an efficient manner. Categorise and resource the correct engineer for reactive calls based on skills set and proximity to work location. Contact clients to book service visits considering specific job and access requirements. Responding to internal emails promptly and efficiently Updating Job Logic with latest status and notes accordingly Raising and sending orders for required equipment as requested by engineers to complete fault calls. Producing Client dashboards weekly/monthly Raise orders to third-party suppliers for support agreements and for specialist subcontractors. Provide support to the Customer Service Desk Administrators to ensure timely quoting or procurement of parts to rectify fault calls Perform all duties professionally, promptly, and efficiently. Act as an ambassador for the company Complete any other duties requested by your line manager to allow operation of the service desk Your competencies The role requires the candidate to have Excellent communication skills - both written & verbal Computer literate with good knowledge of MS Office applications especially Excel and similar Excellent time management and organisational skills Team player who is willing to learn and drive initiatives forward. The ability to work under pressure and meet Customer SLAs is essential. Ability to prioritise workload. Calm under pressure. Desire to provide a good level of service to our clients. Knowledge of UK geography Customer Service experience is desirable, the successful candidate must be enthusiastic, willing to learn and have a positive approach. The role will suit someone who is team orientated, self-motivating and success driven. To express an interest in this role please send your CV and a covering letter no later than 8th Aug 2025. All job candidates will be screened to BS7858 to meet Reliance High-Tech's vetting standards.
Apr 21, 2026
Full time
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry. If so, due to growth we are looking for a suitable candidate to join our existing team? Reliance High-Tech is the UK's largest independent integrator of security solutions. It is trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry sectors that require advanced, bespoke security solutions and the highest-level security clearances. We are looking for a Customer Service Coordinator to provide outstanding Customer Service to our clients to work within our Customer Service Centre based in Bracknell. The role is varied and fast paced whilst equally rewarding working on your own and with the team to resolve issues. This is a full-time role Monday - Friday 40 hours a week with varied shifts between 8.00am and 6pm. The role involves. Handling customer queries both telephone and email in a timely and accurate manner to meet contractual SLA s. Managing a team of multiple engineers and regular partners to conduct reactive service calls and preventative maintenance visits in an efficient manner. Categorise and resource the correct engineer for reactive calls based on skills set and proximity to work location. Contact clients to book service visits considering specific job and access requirements. Responding to internal emails promptly and efficiently Updating Job Logic with latest status and notes accordingly Raising and sending orders for required equipment as requested by engineers to complete fault calls. Producing Client dashboards weekly/monthly Raise orders to third-party suppliers for support agreements and for specialist subcontractors. Provide support to the Customer Service Desk Administrators to ensure timely quoting or procurement of parts to rectify fault calls Perform all duties professionally, promptly, and efficiently. Act as an ambassador for the company Complete any other duties requested by your line manager to allow operation of the service desk Your competencies The role requires the candidate to have Excellent communication skills - both written & verbal Computer literate with good knowledge of MS Office applications especially Excel and similar Excellent time management and organisational skills Team player who is willing to learn and drive initiatives forward. The ability to work under pressure and meet Customer SLAs is essential. Ability to prioritise workload. Calm under pressure. Desire to provide a good level of service to our clients. Knowledge of UK geography Customer Service experience is desirable, the successful candidate must be enthusiastic, willing to learn and have a positive approach. The role will suit someone who is team orientated, self-motivating and success driven. To express an interest in this role please send your CV and a covering letter no later than 8th Aug 2025. All job candidates will be screened to BS7858 to meet Reliance High-Tech's vetting standards.
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Apr 21, 2026
Full time
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Cash Collections Driver (CVIT Officer) at Bristol Waste Company SALARY:£13.95 per hour HOURS:37 hours per week, Monday - Friday (with occasional Saturday working as overtime) LOCATION:Brunel Lock, Bristol Cash Collections Driver (CVIT Officer) About Bristol Waste Company: What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To carry out collections on Pay & Display Machines Cash Boxes. To collect and deliver monies to all other external customers in accordance with their service level agreements Key Responsibilities: Meet client service requirements by collecting, delivering, cash on behalf of customer base Ensure the standard operational procedures are adhered to when undertaking duties and recommend any changes to improve security within the section Comply with all SIA, Internal Safe Working Procedures and Assignment Instructions and health & safety policies and procedures. Ensure the safe keeping of all operational equipment allocated for daily duties. Ensure the road worthiness of all vehicles assigned both before and after each shift, all defects should be reported to CVIT co-ordinator Report all machinery faults identified during the cash collecting/counting process to the CVIT Team Leader. Work closely with CVIT colleagues/team to ensure all KPI s are achieved. Essential Requirements for the Role: (Security experience NOT essential, delivery or collection driving experience welcome) Ability to gain a DBS certificate A Full UK Driving Licence Able to demonstrate knowledge and understanding of Health and Safety in the workplace. Good numeracy and literacy skills to assist with the recording and imparting of information clearly and concisely for the purpose of completing log sheets and incident reports with meticulous care for detail and accuracy Physically capable of lifting items weighing up to 15 kg Ability to communicate in a confident and assured manner with Council staff, work colleagues and members of the general public including the ability to converse with citizens in spoken English, or through a BSL interpreter Able to demonstrate knowledge and/or experience of equalities and diversity issues. Have a working knowledge of Microsoft Office, including: Outlook, Word, Excel, Internet Explorer, and have a willingness to learn new applications and technology as appropriate. Multi Drop or similar driving experience Full Job Description can be provided upon request. To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed: Documents: SIA Licence Proof of Address Passport and Driving Licence (If Applicable) Recent bank statement You will require internet access and an email address to access the portal. Once logged in: You will need to provide 5-10 years address history and employment history including contact details and dates of employment. You will need to declare any criminal record history you have and any previous names you've held. You will need to complete a fitness declaration and questionnaire A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged. A global sanctions check is also completed Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. Everyone belongs: At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications. Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply. If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: Thank you for your interest in joining Bristol Waste Company.
Apr 20, 2026
Full time
Cash Collections Driver (CVIT Officer) at Bristol Waste Company SALARY:£13.95 per hour HOURS:37 hours per week, Monday - Friday (with occasional Saturday working as overtime) LOCATION:Brunel Lock, Bristol Cash Collections Driver (CVIT Officer) About Bristol Waste Company: What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To carry out collections on Pay & Display Machines Cash Boxes. To collect and deliver monies to all other external customers in accordance with their service level agreements Key Responsibilities: Meet client service requirements by collecting, delivering, cash on behalf of customer base Ensure the standard operational procedures are adhered to when undertaking duties and recommend any changes to improve security within the section Comply with all SIA, Internal Safe Working Procedures and Assignment Instructions and health & safety policies and procedures. Ensure the safe keeping of all operational equipment allocated for daily duties. Ensure the road worthiness of all vehicles assigned both before and after each shift, all defects should be reported to CVIT co-ordinator Report all machinery faults identified during the cash collecting/counting process to the CVIT Team Leader. Work closely with CVIT colleagues/team to ensure all KPI s are achieved. Essential Requirements for the Role: (Security experience NOT essential, delivery or collection driving experience welcome) Ability to gain a DBS certificate A Full UK Driving Licence Able to demonstrate knowledge and understanding of Health and Safety in the workplace. Good numeracy and literacy skills to assist with the recording and imparting of information clearly and concisely for the purpose of completing log sheets and incident reports with meticulous care for detail and accuracy Physically capable of lifting items weighing up to 15 kg Ability to communicate in a confident and assured manner with Council staff, work colleagues and members of the general public including the ability to converse with citizens in spoken English, or through a BSL interpreter Able to demonstrate knowledge and/or experience of equalities and diversity issues. Have a working knowledge of Microsoft Office, including: Outlook, Word, Excel, Internet Explorer, and have a willingness to learn new applications and technology as appropriate. Multi Drop or similar driving experience Full Job Description can be provided upon request. To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed: Documents: SIA Licence Proof of Address Passport and Driving Licence (If Applicable) Recent bank statement You will require internet access and an email address to access the portal. Once logged in: You will need to provide 5-10 years address history and employment history including contact details and dates of employment. You will need to declare any criminal record history you have and any previous names you've held. You will need to complete a fitness declaration and questionnaire A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged. A global sanctions check is also completed Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. Everyone belongs: At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications. Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply. If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: Thank you for your interest in joining Bristol Waste Company.
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 19, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 17, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 17, 2026
Full time
Position: Service Coordinator Location: Edenbridge, Kent Salary: 28,000 - 32,000 Service Coordinator - Job Overview Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK. The Service Coordinator will be tasked with the following duties: Schedule PPM visits for the Engineering division Answer inbound calls from clients Raising and scheduling jobs Arranging engineers and subcontractors to attend works Raising purchase orders Service Coordinator - Salary & Benefits Basic Salary 28,000 - 32,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator - Job Requirements Live within a commutable distance of Edenbridge Previous Service Coordinator/PPM Coordinator experience Experience & Knowledge of Engineer booking software Computer literate & proficient in all MS packages Customer service focused Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of 29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now!
Apr 17, 2026
Full time
We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of 29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now!
Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: Coordinate and process service administration activities, meeting all required timeframes Undertake critical operational tasks such as invoicing, goods receipting, maintenance planning and fault call management Serve as an initial point of escalation to efficiently resolve customer issues Verify and process engineers' documentation and paperwork, ensuring timely and accurate billing Assist in the planning and dispatch of fault calls and planned maintenance works Raise purchase requisitions for necessary parts, sub-contractors, or equipment hire Manage and update risk and method statements for review and approval Contribute positively to a high-performing team environment, supporting colleagues as needed What you will bring: Outstanding verbal and written communication skills A proven ability to produce management and customer reports Excellent organisational skills, including task prioritisation and strong attention to detail A proactive, cooperative and conscientious attitude, with a strong willingness to use initiative IT proficiency across Microsoft applications (Outlook, Office, Excel, Word, PowerPoint)
Apr 13, 2026
Contractor
Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: Coordinate and process service administration activities, meeting all required timeframes Undertake critical operational tasks such as invoicing, goods receipting, maintenance planning and fault call management Serve as an initial point of escalation to efficiently resolve customer issues Verify and process engineers' documentation and paperwork, ensuring timely and accurate billing Assist in the planning and dispatch of fault calls and planned maintenance works Raise purchase requisitions for necessary parts, sub-contractors, or equipment hire Manage and update risk and method statements for review and approval Contribute positively to a high-performing team environment, supporting colleagues as needed What you will bring: Outstanding verbal and written communication skills A proven ability to produce management and customer reports Excellent organisational skills, including task prioritisation and strong attention to detail A proactive, cooperative and conscientious attitude, with a strong willingness to use initiative IT proficiency across Microsoft applications (Outlook, Office, Excel, Word, PowerPoint)
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit propertiesto rectify the faults as appropriate and click apply for full job details
Oct 06, 2025
Full time
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit propertiesto rectify the faults as appropriate and click apply for full job details
Morson Talent are currently recruiting Aircraft Mechanical Supervisors on a long term contract basis at RNAS Yeovilton. Primary tasks - To provision Aircraft Mechanical Maintenance supporting Front Line and Scheduled and Unscheduled Maintenance on Merlin Mk4/4a aircraft. - Carry out the CHF Squadron engineering responsibilities equivalent to a Mechanical Supervisor POAET. - To investigate and diagnose faults and defects in equipment and systems, and supervise preventative maintenance within own trade. - Use specialist skills to carry out and/or supervise the repair, modification and fault rectification, pre & post-embarkation maintenance and all other maintenance activities applicable to Merlin Mk4/4A within trade boundaries. - Supervise and/or carry out the removal, dismantling re-assembly and refitting of role equipment, aircraft subassemblies and systems within own trade. - Carry out independent inspections within own trade. - Carry out the duties of MF700C Flight Servicing and MF700C Coordinator including coordinating maintenance work orders as required. - Supervise and/or carry out husbandry defect rectification and anti corrosion work. Secondary tasks - Carry out all tasks in accordance with military regulations, Air Publications, Aircraft Document Set (i.e MOD Form 700C series), other instructions, local orders and health and safety regulations. - Flight Servicing and self-supervised routine maintenance on Merlin Mk4/4A. - Carry out robust Corrosion Prevention in accordance with policy and guidance to maintain a high material state of the Merlin Mk4/4A. If this is of interest or would like more information, please apply today or alternatively contact Joseph Rice directly on (phone number removed) or (url removed)
Oct 06, 2025
Contractor
Morson Talent are currently recruiting Aircraft Mechanical Supervisors on a long term contract basis at RNAS Yeovilton. Primary tasks - To provision Aircraft Mechanical Maintenance supporting Front Line and Scheduled and Unscheduled Maintenance on Merlin Mk4/4a aircraft. - Carry out the CHF Squadron engineering responsibilities equivalent to a Mechanical Supervisor POAET. - To investigate and diagnose faults and defects in equipment and systems, and supervise preventative maintenance within own trade. - Use specialist skills to carry out and/or supervise the repair, modification and fault rectification, pre & post-embarkation maintenance and all other maintenance activities applicable to Merlin Mk4/4A within trade boundaries. - Supervise and/or carry out the removal, dismantling re-assembly and refitting of role equipment, aircraft subassemblies and systems within own trade. - Carry out independent inspections within own trade. - Carry out the duties of MF700C Flight Servicing and MF700C Coordinator including coordinating maintenance work orders as required. - Supervise and/or carry out husbandry defect rectification and anti corrosion work. Secondary tasks - Carry out all tasks in accordance with military regulations, Air Publications, Aircraft Document Set (i.e MOD Form 700C series), other instructions, local orders and health and safety regulations. - Flight Servicing and self-supervised routine maintenance on Merlin Mk4/4A. - Carry out robust Corrosion Prevention in accordance with policy and guidance to maintain a high material state of the Merlin Mk4/4A. If this is of interest or would like more information, please apply today or alternatively contact Joseph Rice directly on (phone number removed) or (url removed)
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. You will ideally have customer service experience, preferably within the property industry.
Oct 06, 2025
Full time
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. You will ideally have customer service experience, preferably within the property industry.
Field Service Engineer - Heavy & MOD Trailers Department: Service & Maintenance Location: Field-based (UK only) Reports to: Service Coordinator Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations. Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics. Replace worn or damaged parts and perform minor welding or fabrication when needed. Complete all job documentation, service reports, and timesheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Essential Skills & Experience Proven experience in trailer maintenance and repair (commercial or MOD Strong diagnostic ability across mechanical, pneumatic, and electrical systems. Full UK driving licence Ability to work independently in the field. Good communication and documentation skills Understanding of health and safety practices. Desirable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar. Familiarity with EBS/ABS systems and hydraulic components. Working Hours: Monday to Friday, 40 hours per week Overtime available Benefits: Competitive hourly rate or salary (based on experience) Company van, fuel card, and tools provided -Free on site Parking 20 days holiday plus bank holidays -2/3 days gifted by the company for Christmas/New Year Closures No company sick pay (Statutory Sick Pay only) Statutory pension scheme Training and development opportunities Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Company events Company pension Free parking Life insurance On-site parking Ability to commute/relocate: Andover SP10: reliably commute or be willing to relocate with an employer-provided relocation package (preferred) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Field Service Engineer - Heavy & MOD Trailers
Oct 06, 2025
Full time
Field Service Engineer - Heavy & MOD Trailers Department: Service & Maintenance Location: Field-based (UK only) Reports to: Service Coordinator Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations. Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics. Replace worn or damaged parts and perform minor welding or fabrication when needed. Complete all job documentation, service reports, and timesheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Essential Skills & Experience Proven experience in trailer maintenance and repair (commercial or MOD Strong diagnostic ability across mechanical, pneumatic, and electrical systems. Full UK driving licence Ability to work independently in the field. Good communication and documentation skills Understanding of health and safety practices. Desirable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar. Familiarity with EBS/ABS systems and hydraulic components. Working Hours: Monday to Friday, 40 hours per week Overtime available Benefits: Competitive hourly rate or salary (based on experience) Company van, fuel card, and tools provided -Free on site Parking 20 days holiday plus bank holidays -2/3 days gifted by the company for Christmas/New Year Closures No company sick pay (Statutory Sick Pay only) Statutory pension scheme Training and development opportunities Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Company events Company pension Free parking Life insurance On-site parking Ability to commute/relocate: Andover SP10: reliably commute or be willing to relocate with an employer-provided relocation package (preferred) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Field Service Engineer - Heavy & MOD Trailers
