Shift Lead - Store Ops & Guest Experience

  • Marks and Spencer Plc
  • Ballymena, County Antrim
  • Apr 21, 2026
Full time Hospitality & Tourism

Job Description

A leading retail company in Ballymena is seeking a Shift Lead to oversee the fill operation, ensuring the sales floor is ready to trade. Responsibilities include coordinating resources, driving productivity, and modeling excellent customer service. The Shift Lead will support Colleague Managers, maintain store operations, and foster an inclusive team atmosphere. Experience in retail leadership is essential. This role requires leadership skills and operational understanding in a retail environment.