Duty Manager

  • Abingdon School
  • Southmoor, Oxfordshire
  • Apr 21, 2026
Full time Call Centre / CustomerService

Job Description

Abingdon School is seeking a Duty Manager to join the team.

Location: Park Road, Abingdon, Oxfordshire, OX14 1DE

Job Type: Full Time, Part Time, Evening and Weekend roles

Salary: full time salary range for this role is £27,772 - £29,660 (depending on skills and

experience) plus an annual retention bonus of £500

About Us:

The Foundation comprises two schools: Abingdon School and Abingdon Prep School, as well as Abingdon School Enterprises. Abingdon School is a leading independent day and boarding school with more than 1,000 pupils aged 11-18. Currently a boys school, it will become co-educational from September 2026.

Abingdon Prep School is a vibrant and warm day preparatory school with around 200 pupils aged 4-13 which has been co-educational since last year. Both Schools are situated in beautiful and extensive grounds, with the senior school in the heart of Abingdon on Thames, just south of Oxford, and the Prep School located a few miles away in nearby Frilford.

Duty Manager The Role:

Abingdon School are seeking to appoint enthusiastic, motivated and committed candidates to join our fantastic team managing the sports and leisure facilities at Tilsley Park. We welcome applications from candidates looking to work either full time or part time (variable shifts including some evenings and weekends) or to work evenings or Saturday/Sunday shifts.

Duty Manager roles are stimulating, varied and hands-on with a wide range of duties

including direct liaison with customers. The role suits people who have a friendly and

welcoming manner and effective communication skills. We welcome candidates with great

customer service and administration skills and who are competent users of IT.

Duty Manager - Key Responsibilities:

- Open, prepare and close the facility safely and on time, following all operating procedures

- Deliver first-class customer service, manage enquiries and handle complaints professionally

- Prepare venues and equipment for classes, community bookings and events, managing setup and takedown

- Carry out daily facility checks to ensure cleanliness, tidiness and safe conditions

- Process payments through the EPOS system, manage stock control and handle cashing up procedures

- Work as a lifeguard or bar staff as required, maintaining full compliance

- Manage health and safety including risk assessments, incident reporting and mandatory training

- Support the management team with administrative tasks and booking system operations

- Work effectively with all staff including reception, coaches, fitness teams and maintenance

Duty Manager - You:

- Similar relevant experience in either customer service or facility management

- Professional qualifications or relevant experience in the sports/leisure industry are desirable

- A positive, flexible and can-do attitude

- Friendly and professional with consistently excellent customer service skills

- Good general IT skills

- Good administrative skills including attention to detail and a good standard of written English

- Willing and able to apply for a Personal Licence (for selling alcohol)

- Willingness to attend training as required and an eagerness to learn and improve

- A commitment to the principles of equity, diversity and inclusion

- A commitment to the protection and safeguarding of children and young people

- A commitment to valuing and respecting the views and needs of children and young people

Duty Manager Benefits:

- You'll get 25 days off paid time off each year plus bank holidays

- Up to 14.1% employer pension contribution

- Abingdon Foundation Death in Service Scheme

- Employee Assistance Programme

- Private healthcare insurance

- We may be able to offer flexible working from home

- Free use of leisure facilities with discounted exercise classes

- Free lunches during term time

- Cycle to work scheme

- Christmas closure days

- Discounted school fees (eligibility criteria apply)

- There are regular staff social events and opportunities to join other staff

- We offer free on-site parking and bike storage for all staff

- We offer a range of online and in-person courses to staff for free including first aid, mental health first aid and health and safety courses

We recognise the value of a diverse and inclusive workplace and are committed to equality of

opportunity for all staff and job applicants.

Early applications are encouraged. We may make an appointment prior to the advertised closing or interview dates.

Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check.

To submit your CV for this Duty Manager opportunity please click Apply now!