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customer service advisor
The Business Connection Group
Customer Service Advisor (hybrid)
The Business Connection Group
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years industry leading experience. Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities. Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 6pm Monday to Friday. The role will involve liaising with clients to effectively and consistently resolve queries, providing the highest standard of customer care and always aiming for excellence. The Customer Service Representative will provide a first call resolution and work closely with internal teams to ensure continuity of service. RESPONSIBILITIES: Answer telephone queries which range in urgency and complexity Liaise with other teams to provide a satisfactory response to all queries or complaints Accurately update the internal database to track and record all customer communications Organise call backs at requested times Maintain a weekly/monthly call log system Undertake training as required and take part in team meetings to share learning and improve processes SKILLS AND EXERIENCE: A minimum of 2 years phone-based customer service experience A customer driven approach to all tasks, aiming for a first call resolution every time Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively Team support skills with the ability to work collaboratively as well as independently Results-driven with a focus on achieving goals and objectives Take ownership of a query and deliver on promises made IT skills in MS Office particularly Excel and Word Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years industry leading experience. Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities. Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 6pm Monday to Friday. The role will involve liaising with clients to effectively and consistently resolve queries, providing the highest standard of customer care and always aiming for excellence. The Customer Service Representative will provide a first call resolution and work closely with internal teams to ensure continuity of service. RESPONSIBILITIES: Answer telephone queries which range in urgency and complexity Liaise with other teams to provide a satisfactory response to all queries or complaints Accurately update the internal database to track and record all customer communications Organise call backs at requested times Maintain a weekly/monthly call log system Undertake training as required and take part in team meetings to share learning and improve processes SKILLS AND EXERIENCE: A minimum of 2 years phone-based customer service experience A customer driven approach to all tasks, aiming for a first call resolution every time Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively Team support skills with the ability to work collaboratively as well as independently Results-driven with a focus on achieving goals and objectives Take ownership of a query and deliver on promises made IT skills in MS Office particularly Excel and Word Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
SKY
Inbound Customer Sales Agent - Livingston
SKY Dalserf, Lanarkshire
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 23, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dot Partners
Client Manager
Dot Partners Wilmslow, Cheshire
If you're at that stage where you're doing far more than just "compliance" but not getting the recognition, autonomy or variety to match, this could be the move. This is a genuinely well-rounded Client Manager role within a growing, modern accountancy practice. You'll manage your own portfolio, get involved in advisory work, and play a key role in developing both clients and junior staff.You'll take ownership of a portfolio of clients, delivering a mix of compliance, advisory, and outsourced finance support. Compliance & Tax Preparation and review of year-end accounts for a range of clients (Ltd, LLPs, partnerships & sole traders) Corporation tax, personal tax and capital gains tax work Supporting with R&D claims and tax planning Ensuring all work is delivered within agreed timelines Outsourcing & Advisory Overseeing bookkeeping, VAT and management accounts Producing management information and performance analysis Supporting clients with profitability, systems and cash flow improvements Preparing forecasts, budgets and business plans Getting involved in funding, valuations and commercial advice Client & Team Management Managing your own client portfolio end-to-end Building strong, long-term client relationships Supporting and developing junior staff Working closely with Directors on client delivery and practice growth Systems & Process Working with cloud-based systems (Xero, TaxCalc etc.) Driving improvements in client processes and internal efficiency Supporting wider operational and admin functions when needed What They're Looking For 5+ years' experience within an accountancy practice AAT / ACCA qualified, part-qualified or QBE Strong technical grounding across accounts and tax Someone commercially aware, not just compliance-focused Confident managing clients and building relationships What's On Offer Competitive salary Hybrid working Flexible hours (7-3, 8-4, 9-5 or 10-6) 25 days holiday + bank holidays Extra day off for your birthday Additional leave with service (up to 30 days) Private medical insurance (after 2 years) Bonus for introducing new business Regular team socials Relaxed, modern working environment
Apr 23, 2026
Full time
If you're at that stage where you're doing far more than just "compliance" but not getting the recognition, autonomy or variety to match, this could be the move. This is a genuinely well-rounded Client Manager role within a growing, modern accountancy practice. You'll manage your own portfolio, get involved in advisory work, and play a key role in developing both clients and junior staff.You'll take ownership of a portfolio of clients, delivering a mix of compliance, advisory, and outsourced finance support. Compliance & Tax Preparation and review of year-end accounts for a range of clients (Ltd, LLPs, partnerships & sole traders) Corporation tax, personal tax and capital gains tax work Supporting with R&D claims and tax planning Ensuring all work is delivered within agreed timelines Outsourcing & Advisory Overseeing bookkeeping, VAT and management accounts Producing management information and performance analysis Supporting clients with profitability, systems and cash flow improvements Preparing forecasts, budgets and business plans Getting involved in funding, valuations and commercial advice Client & Team Management Managing your own client portfolio end-to-end Building strong, long-term client relationships Supporting and developing junior staff Working closely with Directors on client delivery and practice growth Systems & Process Working with cloud-based systems (Xero, TaxCalc etc.) Driving improvements in client processes and internal efficiency Supporting wider operational and admin functions when needed What They're Looking For 5+ years' experience within an accountancy practice AAT / ACCA qualified, part-qualified or QBE Strong technical grounding across accounts and tax Someone commercially aware, not just compliance-focused Confident managing clients and building relationships What's On Offer Competitive salary Hybrid working Flexible hours (7-3, 8-4, 9-5 or 10-6) 25 days holiday + bank holidays Extra day off for your birthday Additional leave with service (up to 30 days) Private medical insurance (after 2 years) Bonus for introducing new business Regular team socials Relaxed, modern working environment
SKY
Contact Centre Sales Advisor - Livingston
SKY Penicuik, Midlothian
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 23, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Legal Counsel Transactions
RWE Gruppe
RWE Renewables UK Management Ltd. To start as soon as possible, full time, permanent Functional area: Legal / Compliance Take the chance, become a Senior Legal Counsel for Corporate & Transactions Law and grow together with us in an international environment. Provide legal support for joint venture and M&A transactions, project finance as well as for corporate law matters with a focus on Offshore Wind projects. About the role Act as one of the key legal advisors for international offshore wind transactions, with a particular focus on joint ventures, M&A transactions and project finance, as well as on the management of related corporate matters. Advise and support the business in drafting, reviewing and negotiating all relevant transaction documentation. Work across RWE's international Offshore Wind business, collaborating closely with colleagues in the global Offshore Legal Team and engaging with other business functions to provide a holistic, streamlined legal service. Manage complex organizational and coordination tasks, including process optimization, and exercise independent professional judgement, particularly in relation to project finance, asset/share acquisitions, due diligence, JV services and ongoing joint venture management. Advise the business on day to day legal matters, including financing topics, operation and governance of joint venture partnerships, and post acquisition integration. Coordinate and supervise external legal advisors where required, ensuring high quality and cost efficient legal support. Support and manage dispute related matters, including liaising with external counsel in pre litigation and dispute resolution processes. Job requirements and experience Qualified as solicitor in the UK (or a similar common law jurisdiction and registered as a foreign lawyer) Several years of relevant working experience in joint ventures and M&A transactions, project finance and corporate law in an international law firm or company, with a focus on renewables (and ideally Offshore Wind) matters Feel comfortable handling multiple tasks, taking on new responsibilities and setting task priorities in a deadline intensive environment Good commercial, technical and strategic understanding and analytical skills Solution oriented mindset that allows you to find the right legal and business solutions also in complex scenarios Strong customer orientation and established negotiation skills High level of engagement and flexibility, able to work and communicate professionally and accurately in a time sensitive setting Experience in employing (legal) AI tools in daily work and driving AI use cases for transactions Enjoy working in an international team and open for occasional travel Advantageous but not essential The capability of conducting negotiations in a further EU language An offer of employment in this role may require holding active or ability to pass National Security vetting to SC level. Failure to obtain and or maintain National Security Vetting to SC may result in the removal of job offers and or existing employment. We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity.
Apr 23, 2026
Full time
RWE Renewables UK Management Ltd. To start as soon as possible, full time, permanent Functional area: Legal / Compliance Take the chance, become a Senior Legal Counsel for Corporate & Transactions Law and grow together with us in an international environment. Provide legal support for joint venture and M&A transactions, project finance as well as for corporate law matters with a focus on Offshore Wind projects. About the role Act as one of the key legal advisors for international offshore wind transactions, with a particular focus on joint ventures, M&A transactions and project finance, as well as on the management of related corporate matters. Advise and support the business in drafting, reviewing and negotiating all relevant transaction documentation. Work across RWE's international Offshore Wind business, collaborating closely with colleagues in the global Offshore Legal Team and engaging with other business functions to provide a holistic, streamlined legal service. Manage complex organizational and coordination tasks, including process optimization, and exercise independent professional judgement, particularly in relation to project finance, asset/share acquisitions, due diligence, JV services and ongoing joint venture management. Advise the business on day to day legal matters, including financing topics, operation and governance of joint venture partnerships, and post acquisition integration. Coordinate and supervise external legal advisors where required, ensuring high quality and cost efficient legal support. Support and manage dispute related matters, including liaising with external counsel in pre litigation and dispute resolution processes. Job requirements and experience Qualified as solicitor in the UK (or a similar common law jurisdiction and registered as a foreign lawyer) Several years of relevant working experience in joint ventures and M&A transactions, project finance and corporate law in an international law firm or company, with a focus on renewables (and ideally Offshore Wind) matters Feel comfortable handling multiple tasks, taking on new responsibilities and setting task priorities in a deadline intensive environment Good commercial, technical and strategic understanding and analytical skills Solution oriented mindset that allows you to find the right legal and business solutions also in complex scenarios Strong customer orientation and established negotiation skills High level of engagement and flexibility, able to work and communicate professionally and accurately in a time sensitive setting Experience in employing (legal) AI tools in daily work and driving AI use cases for transactions Enjoy working in an international team and open for occasional travel Advantageous but not essential The capability of conducting negotiations in a further EU language An offer of employment in this role may require holding active or ability to pass National Security vetting to SC level. Failure to obtain and or maintain National Security Vetting to SC may result in the removal of job offers and or existing employment. We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity.
Healix
Provider Network Manager
Healix Bristol, Somerset
About Healix Health: Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier. About The Role As Provider Network Manager , you'll manage the interface between Healix Health and consultants, specialists and practitioners operating within the private healthcare sector. You'll play a key role in ensuring the Healix brand is well represented across the provider marketplace, and that providers understand and meet our expectations for delivering high-quality, safe and cost-effective care. This role combines relationship management, clinical insight, commercial awareness and data-driven decision-making. What you'll be doing: Provider relationship management: Build Healix Health brand awareness across consultants, specialists and practitioners Act as the primary point of contact for provider escalations and partnership discussions Develop credible, trusted relationships with senior clinical professionals Performance & quality management: Work closely with clinical governance teams to address quality or performance issues Engage directly with clinicians where issues are identified Attend relevant industry working groups and share insight internally on changes to clinical coding and practice Commercial & contractual oversight: Lead the ongoing review of the Healix Reasonable & Customary fee schedule Support negotiation, renewal and management of provider agreements and fee structures Assist the clinical team with ad-hoc negotiations for complex or non-standard procedures Identify opportunities to optimise the provider network, reduce unwarranted variation and improve patient value Implement and manage group practice contracts and performance of key specialist networks Operational coordination: Support the delivery of clinical pathways and service development initiatives Data & insight: Analyse activity, financial and quality data to influence provider behaviour Produce reports, dashboards and insight summaries for senior stakeholders Identify trends, risks and opportunities within the provider network Project & stakeholder management: Lead or support projects related to network expansion, service transformation or pathway development Collaborate with clinical, commercial, operations, marketing and finance teams Represent provider management in cross-functional workstreams and external forums About you: Essential experience & skills: Experience in provider or network management within private healthcare, NHS or medical services Strong understanding of acute care environments and consultant/surgeon workflows Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Strong organisational and problem-solving skills Clear, confident written and verbal communication Desirable: Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Understanding of value-based healthcare or pathway optimisation Required Criteria Experience in provider or network management within private healthcare, NHS or medical services Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Desired Criteria Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed
Apr 23, 2026
Full time
About Healix Health: Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier. About The Role As Provider Network Manager , you'll manage the interface between Healix Health and consultants, specialists and practitioners operating within the private healthcare sector. You'll play a key role in ensuring the Healix brand is well represented across the provider marketplace, and that providers understand and meet our expectations for delivering high-quality, safe and cost-effective care. This role combines relationship management, clinical insight, commercial awareness and data-driven decision-making. What you'll be doing: Provider relationship management: Build Healix Health brand awareness across consultants, specialists and practitioners Act as the primary point of contact for provider escalations and partnership discussions Develop credible, trusted relationships with senior clinical professionals Performance & quality management: Work closely with clinical governance teams to address quality or performance issues Engage directly with clinicians where issues are identified Attend relevant industry working groups and share insight internally on changes to clinical coding and practice Commercial & contractual oversight: Lead the ongoing review of the Healix Reasonable & Customary fee schedule Support negotiation, renewal and management of provider agreements and fee structures Assist the clinical team with ad-hoc negotiations for complex or non-standard procedures Identify opportunities to optimise the provider network, reduce unwarranted variation and improve patient value Implement and manage group practice contracts and performance of key specialist networks Operational coordination: Support the delivery of clinical pathways and service development initiatives Data & insight: Analyse activity, financial and quality data to influence provider behaviour Produce reports, dashboards and insight summaries for senior stakeholders Identify trends, risks and opportunities within the provider network Project & stakeholder management: Lead or support projects related to network expansion, service transformation or pathway development Collaborate with clinical, commercial, operations, marketing and finance teams Represent provider management in cross-functional workstreams and external forums About you: Essential experience & skills: Experience in provider or network management within private healthcare, NHS or medical services Strong understanding of acute care environments and consultant/surgeon workflows Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Strong organisational and problem-solving skills Clear, confident written and verbal communication Desirable: Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Understanding of value-based healthcare or pathway optimisation Required Criteria Experience in provider or network management within private healthcare, NHS or medical services Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Desired Criteria Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed
Adecco
Contact Centre Advisor - Hybrid
Adecco Kirkby, Lancashire
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortanutely Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 23, 2026
Contractor
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortanutely Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
SKY
Contact Centre Sales Advisor - Livingston
SKY Dunfermline, Fife
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 23, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
ACS Automotive Recruitment
Car Dealership Service Advisor
ACS Automotive Recruitment Maidstone, Kent
Service Advisor Car Dealership Maidstone £32,000 - £34,000 basic + bonus Full-time Permanent Mon Fri (8am 6pm) + 1 in 3 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Maidstone. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £32,000 - £34,000 basic + bonus scheme Training and career progression with a franchised dealership Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Maidstone as a Service Advisor . Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives. For further details on this Service Advisor job and other automotive jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
Apr 23, 2026
Full time
Service Advisor Car Dealership Maidstone £32,000 - £34,000 basic + bonus Full-time Permanent Mon Fri (8am 6pm) + 1 in 3 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Maidstone. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £32,000 - £34,000 basic + bonus scheme Training and career progression with a franchised dealership Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Maidstone as a Service Advisor . Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives. For further details on this Service Advisor job and other automotive jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
Joshua Robert Recruitment
Customer Service Advisor
Joshua Robert Recruitment
Customer Service Advisor Location: Office-based (Newcastle City) Hours: 37 hours per week Location : Tyne and Wear Working Pattern: Monday - Friday, 8:30am - 4:30pm (initially up to 12 weeks) Pay Rate: £13.69 per hour (PAYE) About the Role We are looking for a passionate and customer-focused Customer Service Advisor to join our team. This role involves handling calls from residents across Newcastle City, delivering high-quality service, and resolving enquiries at the first point of contact wherever possible. While previous call centre experience is desirable, it is not essential we are looking for individuals with a strong commitment to excellent customer service. Key Responsibilities Deliver outstanding customer service via telephone and face-to-face interactions Build rapport with customers to understand their needs and provide appropriate solutions Handle and resolve challenging or sensitive situations calmly and effectively Accurately record customer interactions and update systems, including CRM Work towards achieving customer service, quality, and operational KPIs Manage calls from a life-critical Telecare Service (Ostara) and support dispatch processes Develop strong working relationships with internal and external stakeholders Contribute to a positive, performance-driven team culture Represent the organisation professionally across various channels, including reception Follow all business processes, policies, and regulatory requirements Support organisational, departmental, and team objectives Remain flexible, including supporting a 24/7, 365-day service where required Undertake additional duties as needed to support service delivery Skills & Experience Passion for delivering excellent customer service Strong communication and interpersonal skills Ability to remain calm and make decisions in a fast-paced environment Problem-solving skills with a customer-first approach Ability to work towards targets and performance indicators Good IT skills and attention to detail when recording information Previous call centre experience is desirable but not essential What We're Looking For We're seeking motivated individuals who: Are committed to personal and professional development Thrive in a team environment Align with organisational values and standards Take pride in delivering a high-quality customer experience
Apr 23, 2026
Seasonal
Customer Service Advisor Location: Office-based (Newcastle City) Hours: 37 hours per week Location : Tyne and Wear Working Pattern: Monday - Friday, 8:30am - 4:30pm (initially up to 12 weeks) Pay Rate: £13.69 per hour (PAYE) About the Role We are looking for a passionate and customer-focused Customer Service Advisor to join our team. This role involves handling calls from residents across Newcastle City, delivering high-quality service, and resolving enquiries at the first point of contact wherever possible. While previous call centre experience is desirable, it is not essential we are looking for individuals with a strong commitment to excellent customer service. Key Responsibilities Deliver outstanding customer service via telephone and face-to-face interactions Build rapport with customers to understand their needs and provide appropriate solutions Handle and resolve challenging or sensitive situations calmly and effectively Accurately record customer interactions and update systems, including CRM Work towards achieving customer service, quality, and operational KPIs Manage calls from a life-critical Telecare Service (Ostara) and support dispatch processes Develop strong working relationships with internal and external stakeholders Contribute to a positive, performance-driven team culture Represent the organisation professionally across various channels, including reception Follow all business processes, policies, and regulatory requirements Support organisational, departmental, and team objectives Remain flexible, including supporting a 24/7, 365-day service where required Undertake additional duties as needed to support service delivery Skills & Experience Passion for delivering excellent customer service Strong communication and interpersonal skills Ability to remain calm and make decisions in a fast-paced environment Problem-solving skills with a customer-first approach Ability to work towards targets and performance indicators Good IT skills and attention to detail when recording information Previous call centre experience is desirable but not essential What We're Looking For We're seeking motivated individuals who: Are committed to personal and professional development Thrive in a team environment Align with organisational values and standards Take pride in delivering a high-quality customer experience
Specsavers
Optical Assistant
Specsavers Ringwood, Hampshire
Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. We'd love for the right candidate to join us and progress, with support, into Management too! What's on offer Our busy and welcoming Ringwood store is a wonderful place to work, with a freindly and professional team and all the equipment you need to ensure you can do your job to the best of your abilities. As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to £13.50 per hour depending on experience/qualifications 40 hours a week (one day of the weekend each week) Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) Working for a certified Great Place to Work company: Working at Specsavers Great Place to Work UK (our Ringwood store scored 100%!) Find out more If you're ready and raring to join our team and drive our practice forward, we can't wait to hear from you. You just need to have some previous Optical Experience , be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what we're looking for? Head to our website to learn more about the role and apply today.
Apr 23, 2026
Full time
Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. We'd love for the right candidate to join us and progress, with support, into Management too! What's on offer Our busy and welcoming Ringwood store is a wonderful place to work, with a freindly and professional team and all the equipment you need to ensure you can do your job to the best of your abilities. As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to £13.50 per hour depending on experience/qualifications 40 hours a week (one day of the weekend each week) Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) Working for a certified Great Place to Work company: Working at Specsavers Great Place to Work UK (our Ringwood store scored 100%!) Find out more If you're ready and raring to join our team and drive our practice forward, we can't wait to hear from you. You just need to have some previous Optical Experience , be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what we're looking for? Head to our website to learn more about the role and apply today.
SKY
Inbound Customer Sales Agent - Livingston
SKY Falkirk, Stirlingshire
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 23, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 8th June 2026 Salary: £26,428 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £26, 428 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Project Manager - Civils
Jones Lang LaSalle Incorporated Bristol, Gloucestershire
Senior Project Manager - Civils page is loaded Senior Project Manager - Civilsremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ500467 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: Responsible for the safe execution of a portfolio of concurrent civil engineering projects for the Rolls-Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of civils projects with potential values between £50k to £15m, across the Rolls-Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the building/construction/building service industries (essential). Experience of working in occupied buildings/campuses (essential). Experience of working in a live manufacturing environment (essential) Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience of multiple stakeholder experience (essential) Ability to translate client needs into detailed plans (essential) Detailed understanding of the RIBA design stages (essential) Experience of working in a live manufacturing environment (essential) Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential) Demonstrable pre-construction experience (essential) Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential) Able to read/interpret Arch/Struct/MEP drawings (essential) Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note : You will be required to have a DBS check as part of your role at JLL. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information
Apr 23, 2026
Full time
Senior Project Manager - Civils page is loaded Senior Project Manager - Civilsremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ500467 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: Responsible for the safe execution of a portfolio of concurrent civil engineering projects for the Rolls-Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of civils projects with potential values between £50k to £15m, across the Rolls-Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the building/construction/building service industries (essential). Experience of working in occupied buildings/campuses (essential). Experience of working in a live manufacturing environment (essential) Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience of multiple stakeholder experience (essential) Ability to translate client needs into detailed plans (essential) Detailed understanding of the RIBA design stages (essential) Experience of working in a live manufacturing environment (essential) Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential) Demonstrable pre-construction experience (essential) Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential) Able to read/interpret Arch/Struct/MEP drawings (essential) Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note : You will be required to have a DBS check as part of your role at JLL. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information
KPI People Ltd
Service Advisor
KPI People Ltd Southampton, Hampshire
Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!
Apr 23, 2026
Full time
Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!
Auto Skills UK
Service Advisor
Auto Skills UK Taunton, Somerset
Service Advisor Location: Taunton Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52447
Apr 23, 2026
Full time
Service Advisor Location: Taunton Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52447
Auto Skills UK
Service Advisor
Auto Skills UK Chislehurst, Kent
Service Advisor - Chislehurst Basic Salary: £31,000 OTE: £38,000 Hours: Monday-Friday, 8am-6pm Are you a proactive, customer-focused Service Advisor with a passion for delivering exceptional service? Do you thrive in a busy dealership environment and enjoy working as part of a supportive, high-performing team? If so, this could be the perfect next step in your career! What You'll Be Doing Managing and arranging Service Department bookings with efficiency and care. Ensuring smooth and effective workshop loading while maintaining the highest level of customer satisfaction. Proactively upselling additional work, services, and Service Plans to enhance the customer experience and support department performance. What We're Looking For Previous experience as a Service Advisor within the automotive industry. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. Confidence and competency in up selling products or services. A full manual UK driving licence (subject to standard driver checks). Interested? If this Service Advisor position sounds like the right fit for you, get in touch with Kelsey at Auto Skills and quote Job Number: 52881.
Apr 23, 2026
Full time
Service Advisor - Chislehurst Basic Salary: £31,000 OTE: £38,000 Hours: Monday-Friday, 8am-6pm Are you a proactive, customer-focused Service Advisor with a passion for delivering exceptional service? Do you thrive in a busy dealership environment and enjoy working as part of a supportive, high-performing team? If so, this could be the perfect next step in your career! What You'll Be Doing Managing and arranging Service Department bookings with efficiency and care. Ensuring smooth and effective workshop loading while maintaining the highest level of customer satisfaction. Proactively upselling additional work, services, and Service Plans to enhance the customer experience and support department performance. What We're Looking For Previous experience as a Service Advisor within the automotive industry. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. Confidence and competency in up selling products or services. A full manual UK driving licence (subject to standard driver checks). Interested? If this Service Advisor position sounds like the right fit for you, get in touch with Kelsey at Auto Skills and quote Job Number: 52881.
Clearline Recruitment Ltd
French Customer Service Advisors
Clearline Recruitment Ltd Brighton, Sussex
Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: 26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm .
Apr 23, 2026
Full time
Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: 26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm .
First Recruitment Services
Service Advisor
First Recruitment Services Haywards Heath, Sussex
We are delighted be partnered with our very established and successful motor industry based client as they seek to recruit two full time permanent Service Advisors (one Haywards Heath site and one Worthing site), to join their experienced and friendly teams. This is an excellent opportunity to join a highly thought of and longstanding business Service Advisor Haywards Heath - with free parking available on site Full time permanent role Hours: Monday - Friday (Apply online only) and 1 Saturday morning in 4 Salary £28000 per year plus commission / bonus, which will take earnings up to around £32000 per year. Benefits include - good pension scheme, 22 days holiday plus all UK bank holidays My client would prefer someone who has motor industry sector experience but this is not essential The role - Service Advisor You will be the first point of contact for the Service Department and will need to have excellent levels of customer service and communication skills. Duties will include Booking customers vehicles into the Service Department both over the phone and face to face. You will be responsible for explaining and selling the repair process and cost breakdown whilst building customer relations and delivering fantastic levels of Customer Service. Experience, competencies and knowledge required: Good organisational skills Good computer literacy levels Strong customer service skills Previous experience in the motor sector preferred - not essential. For more information regarding these new and exciting Service Advisor opportunities, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Apr 23, 2026
Full time
We are delighted be partnered with our very established and successful motor industry based client as they seek to recruit two full time permanent Service Advisors (one Haywards Heath site and one Worthing site), to join their experienced and friendly teams. This is an excellent opportunity to join a highly thought of and longstanding business Service Advisor Haywards Heath - with free parking available on site Full time permanent role Hours: Monday - Friday (Apply online only) and 1 Saturday morning in 4 Salary £28000 per year plus commission / bonus, which will take earnings up to around £32000 per year. Benefits include - good pension scheme, 22 days holiday plus all UK bank holidays My client would prefer someone who has motor industry sector experience but this is not essential The role - Service Advisor You will be the first point of contact for the Service Department and will need to have excellent levels of customer service and communication skills. Duties will include Booking customers vehicles into the Service Department both over the phone and face to face. You will be responsible for explaining and selling the repair process and cost breakdown whilst building customer relations and delivering fantastic levels of Customer Service. Experience, competencies and knowledge required: Good organisational skills Good computer literacy levels Strong customer service skills Previous experience in the motor sector preferred - not essential. For more information regarding these new and exciting Service Advisor opportunities, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
First Recruitment Services
Service Advisor
First Recruitment Services Worthing, Sussex
We are delighted be partnered with our very established and successful motor industry based client as they seek to recruit two full time permanent Service Advisors (one Haywards Heath site and one Worthing site), to join their experienced and friendly teams. This is an excellent opportunity to join a highly thought of and longstanding business Service Advisor Worthing - with free parking available on site Full time permanent role Hours: Monday - Friday (Apply online only) and 1 Saturday morning in 4 Salary £28000 per year plus commission / bonus, which will take earnings up to around £32000 per year. Benefits include - good pension scheme, 22 days holiday plus all UK bank holidays My client would prefer someone who has motor industry sector experience but this is not essential The role - Service Advisor You will be the first point of contact for the Service Department and will need to have excellent levels of customer service and communication skills. Duties will include Booking customers vehicles into the Service Department both over the phone and face to face. You will be responsible for explaining and selling the repair process and cost breakdown whilst building customer relations and delivering fantastic levels of Customer Service. Experience, competencies and knowledge required: Good organisational skills Good computer literacy levels Strong customer service skills Previous experience in the motor sector preferred - not essential. For more information regarding these new and exciting Service Advisor opportunities, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Apr 23, 2026
Full time
We are delighted be partnered with our very established and successful motor industry based client as they seek to recruit two full time permanent Service Advisors (one Haywards Heath site and one Worthing site), to join their experienced and friendly teams. This is an excellent opportunity to join a highly thought of and longstanding business Service Advisor Worthing - with free parking available on site Full time permanent role Hours: Monday - Friday (Apply online only) and 1 Saturday morning in 4 Salary £28000 per year plus commission / bonus, which will take earnings up to around £32000 per year. Benefits include - good pension scheme, 22 days holiday plus all UK bank holidays My client would prefer someone who has motor industry sector experience but this is not essential The role - Service Advisor You will be the first point of contact for the Service Department and will need to have excellent levels of customer service and communication skills. Duties will include Booking customers vehicles into the Service Department both over the phone and face to face. You will be responsible for explaining and selling the repair process and cost breakdown whilst building customer relations and delivering fantastic levels of Customer Service. Experience, competencies and knowledge required: Good organisational skills Good computer literacy levels Strong customer service skills Previous experience in the motor sector preferred - not essential. For more information regarding these new and exciting Service Advisor opportunities, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Global Process Program Manager (Travel & Events)
Jones Lang LaSalle Incorporated
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Apr 23, 2026
Full time
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined

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