Enjoy generous annual leave plus bank holidays, a company vehicle and a generous pension scheme in a rewarding role as an Assistant Site Manager. You'll be joining a respected consultancy in the West Midlands, that values high-quality service delivery and invests in its people. I'd love to see CV's from anyone who has worked as an Assistant Site Manager, Supervisor, Site Manager or Foreman! As an Assistant Site Manager you will be: Monitoring health & safety compliance and promote a safe working environment Coordinate materials, labour, and equipment on site Conduct site inspections and quality checks Support project scheduling and progress reporting I'd love to speak to anyone who has: SMSTS or equivalent Evidence of working on occupied properties Planned works experience Social housing experience The Assistant Site Manager role is offering the following benefits: Generous annual leave plus bank holidays Private healthcare scheme Company Car Generous pension scheme This role is offering 35,000- 40,000 plus a company car Location and travel: This role is based in Nuneaton and requires someone to be on site 5 days a week. There is no real office presence needed within this role. If this Assistant Site Manager role sounds like your next career move, apply now, or contact Kyle on (phone number removed) or email me on (url removed)
Apr 23, 2026
Full time
Enjoy generous annual leave plus bank holidays, a company vehicle and a generous pension scheme in a rewarding role as an Assistant Site Manager. You'll be joining a respected consultancy in the West Midlands, that values high-quality service delivery and invests in its people. I'd love to see CV's from anyone who has worked as an Assistant Site Manager, Supervisor, Site Manager or Foreman! As an Assistant Site Manager you will be: Monitoring health & safety compliance and promote a safe working environment Coordinate materials, labour, and equipment on site Conduct site inspections and quality checks Support project scheduling and progress reporting I'd love to speak to anyone who has: SMSTS or equivalent Evidence of working on occupied properties Planned works experience Social housing experience The Assistant Site Manager role is offering the following benefits: Generous annual leave plus bank holidays Private healthcare scheme Company Car Generous pension scheme This role is offering 35,000- 40,000 plus a company car Location and travel: This role is based in Nuneaton and requires someone to be on site 5 days a week. There is no real office presence needed within this role. If this Assistant Site Manager role sounds like your next career move, apply now, or contact Kyle on (phone number removed) or email me on (url removed)
UK RESIDENTIAL ACTIVITY LEADER Title: Activity Leader (Residential) Job Type: Residential, Full Time Reports to: Centre Director / Activity Manager Dates: 27th June - 1st August 2026 (possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full day and half day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. Position Overview Responsible for the activity and excursion programme for international students. Full time summer role available from mid June - mid August Represent MLA values 6 days per week 1 day off per week Residential employment available from 27th June to 1st August 2026 (Possibility of extension in some centres (starting in June and/or finishing mid August An MLA Activity Leader goes beyond just ensuring safety and well being and promoting the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your role is about fostering a sense of excitement and connection among our diverse group of international students. Your days will be filled with creativity as you design and lead engaging activities and excursions, from walking tours to evening dance parties, ensuring every moment is brimming with energy and enthusiasm. Working hours are variable and will be organised according to a rota in the centre. MLA programmes are hard work and you might exceptionally be requested to assist outside your working hours. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references. Desirable Summer School experience in the UK or in Ireland. First Aid certificate. Sports/Coaching training. Volunteering experience. Involvement in active groups (e.g. scouts, trekking, sports, etc). Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining professional boundaries. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Positive outlook. Enthusiasm and creativity. Excellent organisational and interpersonal skills. Ability to work long hours in a high pressure environment. Passion for working with youth. Flexibility and adaptability. Schedule As an Activity Leader, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week distributed Monday to Sunday with one full day off per week. Your day off will be decided based on centre needs. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Ensure adequate preparation and set up for on/offsite activities and excursions. Ensure you have read and are adhere to all risk assessments. Review itineraries and become knowledgeable about attractions. Complete your Safeguarding and Prevent Training Level 1 and adhere to MLA Safeguarding Policy. Lead, supervise, motivate and engage students on activities and excursions. Pro actively encourage the students to take part in planned activities both during the day and in the evenings. Assist in the organisation and preparation of a wide range of activities, excursions and pastoral care. Brief Group Leaders and Students accurately about activities, excursion rules, meeting locations and times, and communicate all necessary information effectively to ensure safety at all times. Assist in airport transfers and welcome Group Leaders and Students to the MLA Programme. Lead campus tours and assist in the organisation of accommodation. Training & CPD Complete all required pre employment training. Attend the in person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Experienced Activity Leaders should be open to provide guidance and actively help peers seeking professional development. Administrative Support our Group Leaders with their needs and questions. Monitor and be active in communication channels. Assist the centre administration in making photocopies, running errands, preparing activities, etc. Collect registers from the office and return them accurately filled in timely. Safeguarding & Welfare Promoting the welfare of students and adhere to and comply with the MLA Safeguarding Policy. Provide safety and welfare assistance to students. Be vigilant for possible welfare problems of students. Inform your Centre Director/Welfare Manager of any absences immediately. Report any issues which may be affecting students' safety, wellbeing and academic performance. Be aware of relevant fire, health and safety issues in the classroom and around the centre. Compensation Residential Activity Leaders GBP 540 weekly. Holiday Pay (12.07%) will be added to rates. Inclusive of holiday pay up to GBP 605 weekly. Housing deduction of GBP 9.10 per day will be applied for residential positions. Paid training and induction. Work as part of a strong team and gain experience. Opportunities for professional development e.g. appraisals, opportunities for promotion. Regular Training sessions to run activities/excursions/risk assessment. Returning Activity Leaders will receive a bonus of GBP 150 after completing their full 4 week contract. Please note that due to the logistics of the employment, you may be required to move to another centre where extra staff are required. Only in this case will we cover all the travel expenses that may be incurred. MLA Reputation & Code of Conduct MLA Staff Code of Conduct. Actively support MLA in its mission to provide top quality programmes. Support and enable the students during the programme to realise their potential and achieve their targets. Comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner. Wear your MLA uniform while on duty at all times and keep it clean and presentable. Start on time, if this is not possible you must inform your manager as early as possible. Develop a good rapport with the students and Group Leaders and avoid absences as much as possible. Follow the code of conduct specifically detailed in your Handbook. MLA Equality Statement MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non job related criteria.
Apr 23, 2026
Full time
UK RESIDENTIAL ACTIVITY LEADER Title: Activity Leader (Residential) Job Type: Residential, Full Time Reports to: Centre Director / Activity Manager Dates: 27th June - 1st August 2026 (possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full day and half day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. Position Overview Responsible for the activity and excursion programme for international students. Full time summer role available from mid June - mid August Represent MLA values 6 days per week 1 day off per week Residential employment available from 27th June to 1st August 2026 (Possibility of extension in some centres (starting in June and/or finishing mid August An MLA Activity Leader goes beyond just ensuring safety and well being and promoting the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your role is about fostering a sense of excitement and connection among our diverse group of international students. Your days will be filled with creativity as you design and lead engaging activities and excursions, from walking tours to evening dance parties, ensuring every moment is brimming with energy and enthusiasm. Working hours are variable and will be organised according to a rota in the centre. MLA programmes are hard work and you might exceptionally be requested to assist outside your working hours. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references. Desirable Summer School experience in the UK or in Ireland. First Aid certificate. Sports/Coaching training. Volunteering experience. Involvement in active groups (e.g. scouts, trekking, sports, etc). Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining professional boundaries. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Positive outlook. Enthusiasm and creativity. Excellent organisational and interpersonal skills. Ability to work long hours in a high pressure environment. Passion for working with youth. Flexibility and adaptability. Schedule As an Activity Leader, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week distributed Monday to Sunday with one full day off per week. Your day off will be decided based on centre needs. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Key Position Accountabilities Ensure adequate preparation and set up for on/offsite activities and excursions. Ensure you have read and are adhere to all risk assessments. Review itineraries and become knowledgeable about attractions. Complete your Safeguarding and Prevent Training Level 1 and adhere to MLA Safeguarding Policy. Lead, supervise, motivate and engage students on activities and excursions. Pro actively encourage the students to take part in planned activities both during the day and in the evenings. Assist in the organisation and preparation of a wide range of activities, excursions and pastoral care. Brief Group Leaders and Students accurately about activities, excursion rules, meeting locations and times, and communicate all necessary information effectively to ensure safety at all times. Assist in airport transfers and welcome Group Leaders and Students to the MLA Programme. Lead campus tours and assist in the organisation of accommodation. Training & CPD Complete all required pre employment training. Attend the in person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Experienced Activity Leaders should be open to provide guidance and actively help peers seeking professional development. Administrative Support our Group Leaders with their needs and questions. Monitor and be active in communication channels. Assist the centre administration in making photocopies, running errands, preparing activities, etc. Collect registers from the office and return them accurately filled in timely. Safeguarding & Welfare Promoting the welfare of students and adhere to and comply with the MLA Safeguarding Policy. Provide safety and welfare assistance to students. Be vigilant for possible welfare problems of students. Inform your Centre Director/Welfare Manager of any absences immediately. Report any issues which may be affecting students' safety, wellbeing and academic performance. Be aware of relevant fire, health and safety issues in the classroom and around the centre. Compensation Residential Activity Leaders GBP 540 weekly. Holiday Pay (12.07%) will be added to rates. Inclusive of holiday pay up to GBP 605 weekly. Housing deduction of GBP 9.10 per day will be applied for residential positions. Paid training and induction. Work as part of a strong team and gain experience. Opportunities for professional development e.g. appraisals, opportunities for promotion. Regular Training sessions to run activities/excursions/risk assessment. Returning Activity Leaders will receive a bonus of GBP 150 after completing their full 4 week contract. Please note that due to the logistics of the employment, you may be required to move to another centre where extra staff are required. Only in this case will we cover all the travel expenses that may be incurred. MLA Reputation & Code of Conduct MLA Staff Code of Conduct. Actively support MLA in its mission to provide top quality programmes. Support and enable the students during the programme to realise their potential and achieve their targets. Comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner. Wear your MLA uniform while on duty at all times and keep it clean and presentable. Start on time, if this is not possible you must inform your manager as early as possible. Develop a good rapport with the students and Group Leaders and avoid absences as much as possible. Follow the code of conduct specifically detailed in your Handbook. MLA Equality Statement MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non job related criteria.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 23, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Are you a qualified finance leader ready to take ownership of reporting in a complex, evolving organisation? Do you enjoy improving processes, leading teams, and delivering high-quality, insightful financial information? We're recruiting a highly remote Senior Finance Manager - Reporting to play a pivotal role in leading and transforming the management accounting and reporting function. The Role You will take full ownership of the management accounting and reporting cycle, ensuring outputs are accurate, timely, and truly add value to the business. This is a hands-on leadership role where you will drive improvements, enhance reporting quality, and bring structure to a function with real opportunity for development. Key responsibilities include: Leading and developing a team of 4 Owning the end-to-end management accounts process, including consolidated reporting Improving the quality, accuracy, and timeliness of reporting outputs Delivering clear, insightful commentary, KPIs, and performance analysis Driving improvements across budgeting and forecasting processes Working closely with business partners and senior stakeholders to strengthen financial insight Supporting statutory reporting and regulatory returns Identifying and implementing process and systems improvements, including automation opportunities Deputising for the Director of Accounting and Reporting when required This role offers the chance to make a visible and lasting impact, helping to shape a more effective and forward-looking finance function. About You We're looking for a confident, capable finance professional who can combine technical expertise with leadership and a proactive mindset. You will: Be a fully qualified accountant (ACA / ACCA / CIMA / CIPFA or equivalent) - essential Have strong experience across management accounting and reporting Demonstrate team leadership experience, with the ability to motivate and develop others Have operated in complex organisations, managing large datasets and group reporting Bring experience of improving processes, systems, or reporting quality Be confident engaging with and influencing senior stakeholders Must have housing sector experience and knowledge of Housing SORP Apply Now This is a key hire, with interviews taking place on a rolling basis. Early applications are encouraged.
Apr 23, 2026
Full time
Are you a qualified finance leader ready to take ownership of reporting in a complex, evolving organisation? Do you enjoy improving processes, leading teams, and delivering high-quality, insightful financial information? We're recruiting a highly remote Senior Finance Manager - Reporting to play a pivotal role in leading and transforming the management accounting and reporting function. The Role You will take full ownership of the management accounting and reporting cycle, ensuring outputs are accurate, timely, and truly add value to the business. This is a hands-on leadership role where you will drive improvements, enhance reporting quality, and bring structure to a function with real opportunity for development. Key responsibilities include: Leading and developing a team of 4 Owning the end-to-end management accounts process, including consolidated reporting Improving the quality, accuracy, and timeliness of reporting outputs Delivering clear, insightful commentary, KPIs, and performance analysis Driving improvements across budgeting and forecasting processes Working closely with business partners and senior stakeholders to strengthen financial insight Supporting statutory reporting and regulatory returns Identifying and implementing process and systems improvements, including automation opportunities Deputising for the Director of Accounting and Reporting when required This role offers the chance to make a visible and lasting impact, helping to shape a more effective and forward-looking finance function. About You We're looking for a confident, capable finance professional who can combine technical expertise with leadership and a proactive mindset. You will: Be a fully qualified accountant (ACA / ACCA / CIMA / CIPFA or equivalent) - essential Have strong experience across management accounting and reporting Demonstrate team leadership experience, with the ability to motivate and develop others Have operated in complex organisations, managing large datasets and group reporting Bring experience of improving processes, systems, or reporting quality Be confident engaging with and influencing senior stakeholders Must have housing sector experience and knowledge of Housing SORP Apply Now This is a key hire, with interviews taking place on a rolling basis. Early applications are encouraged.
About the Role I am working with a leading housing provider delivering a programme of fire safety works , including fire doors, windows and associated upgrades across their housing stock. They are looking for a Resident Liaison Officer to act as the key link between residents and operational teams, ensuring works are delivered smoothly while maintaining a high level of resident satisfaction. This is a customer-facing role where communication, organisation and empathy are key, particularly when managing residents through potentially disruptive works. Key Responsibilities: Act as the main point of contact for residents throughout fire safety works programmes Communicate clearly with residents regarding upcoming works, timelines and access requirements Coordinate access arrangements to ensure contractors can complete works efficiently Support delivery of programmes including fire door replacements, window installations and associated safety works Manage resident queries, concerns and complaints, ensuring timely and professional resolution Carry out resident visits where required to provide reassurance and resolve issues on-site Work closely with site teams, contractors and project managers to ensure smooth delivery of works Maintain accurate records of resident interactions, access attempts and programme updates Support vulnerable residents and ensure appropriate adjustments are in place Monitor customer satisfaction and contribute to improving resident experience throughout the programme About You: Previous experience working as a Resident Liaison Officer or in a similar customer-facing housing role Experience working on planned works or fire safety programmes (desirable) Strong communication and interpersonal skills, with the ability to build trust with residents Organised and able to manage multiple priorities in a fast-paced environment Confident handling complaints and resolving issues effectively Able to work on-site and engage directly with residents and contractors
Apr 23, 2026
Contractor
About the Role I am working with a leading housing provider delivering a programme of fire safety works , including fire doors, windows and associated upgrades across their housing stock. They are looking for a Resident Liaison Officer to act as the key link between residents and operational teams, ensuring works are delivered smoothly while maintaining a high level of resident satisfaction. This is a customer-facing role where communication, organisation and empathy are key, particularly when managing residents through potentially disruptive works. Key Responsibilities: Act as the main point of contact for residents throughout fire safety works programmes Communicate clearly with residents regarding upcoming works, timelines and access requirements Coordinate access arrangements to ensure contractors can complete works efficiently Support delivery of programmes including fire door replacements, window installations and associated safety works Manage resident queries, concerns and complaints, ensuring timely and professional resolution Carry out resident visits where required to provide reassurance and resolve issues on-site Work closely with site teams, contractors and project managers to ensure smooth delivery of works Maintain accurate records of resident interactions, access attempts and programme updates Support vulnerable residents and ensure appropriate adjustments are in place Monitor customer satisfaction and contribute to improving resident experience throughout the programme About You: Previous experience working as a Resident Liaison Officer or in a similar customer-facing housing role Experience working on planned works or fire safety programmes (desirable) Strong communication and interpersonal skills, with the ability to build trust with residents Organised and able to manage multiple priorities in a fast-paced environment Confident handling complaints and resolving issues effectively Able to work on-site and engage directly with residents and contractors
Site Manager - Essex FRA and External Works - Social Housing Up to £55,000 plus package Our Client, a leading construction contractor are currently looking for a Site Manager to join their planned works division. Projects that are being delivered will be a mixture of FRA and external plan maintenance projects to street properties in the Essex area click apply for full job details
Apr 23, 2026
Full time
Site Manager - Essex FRA and External Works - Social Housing Up to £55,000 plus package Our Client, a leading construction contractor are currently looking for a Site Manager to join their planned works division. Projects that are being delivered will be a mixture of FRA and external plan maintenance projects to street properties in the Essex area click apply for full job details
Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We're looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You'll Be Doing Tenancy Management Overseeing the full tenancy lifecycle-from sign-ups to end-of-tenancy Ensuring residents understand and comply with tenancy conditions Investigating tenancy breaches and taking proportionate enforcement action Income & Arrears Management Maximising rental income through effective rent collection Managing arrears with early intervention and tailored support Preventing escalation to legal action wherever possible Anti-Social Behaviour (ASB) Responding to ASB reports and conducting investigations Working with partners like Police & Community Safety teams Taking balanced action including mediation, warnings, and legal steps Estate & Community Management Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns Liaising with contractors and Estate Services to maintain excellent standards Building positive relationships with residents and community groups Safeguarding & Supporting Vulnerable Residents Identifying vulnerable tenants and making appropriate referrals Using a person-centred approach while balancing enforcement duties Applying strong lone-working awareness and safety protocols Void & Lettings Management Overseeing void turnaround to reduce re-let times Minimising rental loss by ensuring efficient property processes Legal & Compliance Preparing documentation for legal proceedings when required Ensuring work aligns with legislation, policy, and regulatory frameworks Your Impact As an Area Tenancy Manager, you'll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council's housing assets and reputation You will be the key link between tenants and the Council-balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We're Looking For Experience in social housing / tenancy management Confident lone-working & managing vulnerable residents Strong communication, investigation, and problem-solving skills Ability to manage challenging situations with professionalism Knowledge of housing law (desirable but not essential) Additional Details Start Date: ASAP DBS: Basic check required Contract: Ongoing temp Pay: £22.41/hr PAYE £29.51/hr via Ltd/Umbrella Location: Hybrid with 2-3 days in the office Ready to make a difference? Apply now and help shape stronger, safer communities!
Apr 23, 2026
Seasonal
Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We're looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You'll Be Doing Tenancy Management Overseeing the full tenancy lifecycle-from sign-ups to end-of-tenancy Ensuring residents understand and comply with tenancy conditions Investigating tenancy breaches and taking proportionate enforcement action Income & Arrears Management Maximising rental income through effective rent collection Managing arrears with early intervention and tailored support Preventing escalation to legal action wherever possible Anti-Social Behaviour (ASB) Responding to ASB reports and conducting investigations Working with partners like Police & Community Safety teams Taking balanced action including mediation, warnings, and legal steps Estate & Community Management Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns Liaising with contractors and Estate Services to maintain excellent standards Building positive relationships with residents and community groups Safeguarding & Supporting Vulnerable Residents Identifying vulnerable tenants and making appropriate referrals Using a person-centred approach while balancing enforcement duties Applying strong lone-working awareness and safety protocols Void & Lettings Management Overseeing void turnaround to reduce re-let times Minimising rental loss by ensuring efficient property processes Legal & Compliance Preparing documentation for legal proceedings when required Ensuring work aligns with legislation, policy, and regulatory frameworks Your Impact As an Area Tenancy Manager, you'll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council's housing assets and reputation You will be the key link between tenants and the Council-balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We're Looking For Experience in social housing / tenancy management Confident lone-working & managing vulnerable residents Strong communication, investigation, and problem-solving skills Ability to manage challenging situations with professionalism Knowledge of housing law (desirable but not essential) Additional Details Start Date: ASAP DBS: Basic check required Contract: Ongoing temp Pay: £22.41/hr PAYE £29.51/hr via Ltd/Umbrella Location: Hybrid with 2-3 days in the office Ready to make a difference? Apply now and help shape stronger, safer communities!
We are recruiting on behalf of a housing association in Birmingham for a temporary Housing Manager to oversee housing management delivery for a small portfolio of community-based housing associations. This is an interim-to-temporary role with potential for future opportunities. About the Role The Housing Manager will manage the day-to-day delivery of housing management services for a small portfolio of community-based housing clients. The role involves strong stakeholder management, producing monthly performance reports, and presenting updates at committee meetings. Key Responsibilities of a Housing Manager: Oversee delivery of housing management services for a portfolio of community housing associations Build and maintain effective working relationships with client organisations Produce monthly performance reports for the portfolio Present reports at monthly committee meetings. Ensure high standards of service delivery and compliance with contractual requirements Support improvements in housing management operations across client portfolios Ideal Candidate Experience in housing management and client/stakeholder relationship management Strong partnership-working and communication skills Comfortable attending and presenting at evening committee meetings Contract management experience desirable Experience working with managing agents or community housing providers is highly welcomed Organised, proactive, and able to work independently We would love to hear from candidates who have worked with managing agents or community housing providers and are looking to make a real impact in this housing sector. If this Housing Manager role is of interest please apply or contact (url removed)
Apr 23, 2026
Contractor
We are recruiting on behalf of a housing association in Birmingham for a temporary Housing Manager to oversee housing management delivery for a small portfolio of community-based housing associations. This is an interim-to-temporary role with potential for future opportunities. About the Role The Housing Manager will manage the day-to-day delivery of housing management services for a small portfolio of community-based housing clients. The role involves strong stakeholder management, producing monthly performance reports, and presenting updates at committee meetings. Key Responsibilities of a Housing Manager: Oversee delivery of housing management services for a portfolio of community housing associations Build and maintain effective working relationships with client organisations Produce monthly performance reports for the portfolio Present reports at monthly committee meetings. Ensure high standards of service delivery and compliance with contractual requirements Support improvements in housing management operations across client portfolios Ideal Candidate Experience in housing management and client/stakeholder relationship management Strong partnership-working and communication skills Comfortable attending and presenting at evening committee meetings Contract management experience desirable Experience working with managing agents or community housing providers is highly welcomed Organised, proactive, and able to work independently We would love to hear from candidates who have worked with managing agents or community housing providers and are looking to make a real impact in this housing sector. If this Housing Manager role is of interest please apply or contact (url removed)
We are recruiting on behalf of a housing association in Birmingham for an Interim Housing Performance Manager . This is an immediate-start, temporary role focused on driving improvements across housing performance, particularly within allocations, lettings, and voids management. About the Organisation An established housing provider delivering housing management services, currently undergoing a period of change aimed at improving service delivery and financial performance. The organisation also provides managed housing services to a small portfolio of external community-based housing providers, including performance reporting and stakeholder engagement. Role Overview The Housing Performance Manager will review current processes, identify operational gaps, and support the management of the team to improve outcomes. A key focus will be reducing income loss linked to allocations, lettings, and the voids process. Key Responsibilities of a Housing Performance Manager: Review housing performance with an initial focus on allocations and lettings Diagnose underperformance within allocations/lettings and identify root causes Support day-to-day management of the team delivering allocations/lettings activity Identify process gaps and implement improvements to close them Reduce income loss by strengthening the voids process and improving allocations/lettings outcomes Provide performance reporting and support management decision-making Ideal Candidate Strong housing management experience with a track record of improving service performance Experience reviewing underperforming functions and implementing operational improvements Knowledge of allocations, lettings, and voids processes Understanding of income leakage and void loss mitigation Confident people manager, able to lead and support teams through change and process improvements Strong analytical and problem-solving skills, with a focus on operational efficiency If this Housing Performance Manager role is of interest and you wish to discuss further please apply or contact (url removed)
Apr 23, 2026
Contractor
We are recruiting on behalf of a housing association in Birmingham for an Interim Housing Performance Manager . This is an immediate-start, temporary role focused on driving improvements across housing performance, particularly within allocations, lettings, and voids management. About the Organisation An established housing provider delivering housing management services, currently undergoing a period of change aimed at improving service delivery and financial performance. The organisation also provides managed housing services to a small portfolio of external community-based housing providers, including performance reporting and stakeholder engagement. Role Overview The Housing Performance Manager will review current processes, identify operational gaps, and support the management of the team to improve outcomes. A key focus will be reducing income loss linked to allocations, lettings, and the voids process. Key Responsibilities of a Housing Performance Manager: Review housing performance with an initial focus on allocations and lettings Diagnose underperformance within allocations/lettings and identify root causes Support day-to-day management of the team delivering allocations/lettings activity Identify process gaps and implement improvements to close them Reduce income loss by strengthening the voids process and improving allocations/lettings outcomes Provide performance reporting and support management decision-making Ideal Candidate Strong housing management experience with a track record of improving service performance Experience reviewing underperforming functions and implementing operational improvements Knowledge of allocations, lettings, and voids processes Understanding of income leakage and void loss mitigation Confident people manager, able to lead and support teams through change and process improvements Strong analytical and problem-solving skills, with a focus on operational efficiency If this Housing Performance Manager role is of interest and you wish to discuss further please apply or contact (url removed)
Job Title: London Operations Manager Location: London & South Salary: £45,000 £53,000 per annum (DOE) Hours: 08 30, Monday to Friday (on-call 1 week in 8) About City Group Security City Group Security is a privately owned provider of integrated security and facilities management services, delivering flexible and scalable solutions across sectors including education, healthcare, corporate environments, logistics, social housing, utilities, and retail. The Role We are seeking an experienced Operations Manager to oversee the delivery of security services across a portfolio of sites in London. Reporting to the Director of Operations, you will lead site teams, foster a proven ability to build strong client relationships that drive trust, satisfaction, and long-term success, and ensure services are delivered in line with contractual, regulatory, and organisational requirements. You will also have experience in site mobilisation , bringing new contracts and sites into operation smoothly, and be confident working to KPIs to monitor and drive team performance. Key Responsibilities Manage day-to-day security operations across multiple sites Lead, support, and develop site-based teams Conduct audits, compliance checks, and welfare visits Build and maintain strong client relationships, ensuring satisfaction and service excellence Oversee rostering, resourcing, and cost control Lead incident management and provide performance reporting Support the mobilisation of new sites and contracts, ensuring a smooth transition Monitor performance against KPIs and implement improvement initiatives where needed Requirements Proven experience in a multi-site security management role Strong knowledge of SIA regulations, Health & Safety, and GDPR Experience in site mobilisation and working to KPIs Excellent leadership, communication, and organisational skills Ability to manage budgets and operational performance Valid SIA licence (DS or SG) Desirable Experience with electronic security systems (CCTV, access control) IOSH, NEBOSH, or security management qualifications This is a fantastic opportunity to join a growing organisation and play a key role in delivering high-quality security services across a diverse London portfolio.
Apr 22, 2026
Full time
Job Title: London Operations Manager Location: London & South Salary: £45,000 £53,000 per annum (DOE) Hours: 08 30, Monday to Friday (on-call 1 week in 8) About City Group Security City Group Security is a privately owned provider of integrated security and facilities management services, delivering flexible and scalable solutions across sectors including education, healthcare, corporate environments, logistics, social housing, utilities, and retail. The Role We are seeking an experienced Operations Manager to oversee the delivery of security services across a portfolio of sites in London. Reporting to the Director of Operations, you will lead site teams, foster a proven ability to build strong client relationships that drive trust, satisfaction, and long-term success, and ensure services are delivered in line with contractual, regulatory, and organisational requirements. You will also have experience in site mobilisation , bringing new contracts and sites into operation smoothly, and be confident working to KPIs to monitor and drive team performance. Key Responsibilities Manage day-to-day security operations across multiple sites Lead, support, and develop site-based teams Conduct audits, compliance checks, and welfare visits Build and maintain strong client relationships, ensuring satisfaction and service excellence Oversee rostering, resourcing, and cost control Lead incident management and provide performance reporting Support the mobilisation of new sites and contracts, ensuring a smooth transition Monitor performance against KPIs and implement improvement initiatives where needed Requirements Proven experience in a multi-site security management role Strong knowledge of SIA regulations, Health & Safety, and GDPR Experience in site mobilisation and working to KPIs Excellent leadership, communication, and organisational skills Ability to manage budgets and operational performance Valid SIA licence (DS or SG) Desirable Experience with electronic security systems (CCTV, access control) IOSH, NEBOSH, or security management qualifications This is a fantastic opportunity to join a growing organisation and play a key role in delivering high-quality security services across a diverse London portfolio.
Site Manager Social Housing (Refurbishment Schemes) Prosper Recruitment are working in partnership with one of the UKs largest providers of residential retrofitting for decarbonisation. Due to growth and new contracts won they are seeking a Site Manager for North London. This is to work with one of this Main Contractors clients, a Housing Association where the scope of work can include: EWI, IWI, click apply for full job details
Apr 22, 2026
Full time
Site Manager Social Housing (Refurbishment Schemes) Prosper Recruitment are working in partnership with one of the UKs largest providers of residential retrofitting for decarbonisation. Due to growth and new contracts won they are seeking a Site Manager for North London. This is to work with one of this Main Contractors clients, a Housing Association where the scope of work can include: EWI, IWI, click apply for full job details
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Apr 22, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
Apr 22, 2026
Full time
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 22, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Peabody is looking for a dedicated Team Manager to join our Outreach service where you ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career. Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected. About the role The Outreach service supports individuals with long term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you ll guide the team s day to day operations, oversee casework, strengthen partnerships, and champion continuous improvement. You ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time. This is a meaningful, people focused role where you ll directly shape how support is delivered and see the impact of your work every day. What you ll do Lead, motivate and support a team of Outreach staff to deliver exceptional, customer focused support. Overseeing high quality case management, assessments and risk processes Build productive relationships with external agencies and partners to maximise resources and opportunities for customers. Ensuring smooth service delivery, accurate reporting and effective data management Facilitate effective team communications through meetings, feedback, coaching and development. Supporting complex cases and promoting a positive, collaborative team culture Driving service improvements and contributing to new policies and processes Acting as a positive ambassador for Peabody at forums, meetings and events What you ll need Experience supervising or managing staff, ideally in a support, housing or community based setting. Strong organisational skills and the ability to prioritise a varied workload. Excellent verbal and written communication skills. Confident communicating with customers, staff and partner organisations Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people Ability to handle difficult situations and use de escalation and risk assessment techniques. IT literacy and experience with record keeping systems. A collaborative, approachable leadership style and a positive, can do attitude. Passionate about empowering others and delivering excellent service A full driving licence with access to your own vehicle is essential. Why Join Us? When you join Peabody, you re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What we offer: 25 days annual holiday, plus bank holidays. Two additional paid volunteering days each year. Flexible benefits scheme, including family-friendly options and access to a discount portal. 4 x salary life assurance. Up to 10% pension contribution. Opportunities for professional development and growth. Please read before applying: This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service. This is a part time role of 30 hours per week, to work across Monday to Friday. (Working hours TBD). You will also be part of an on-call rota, which is once a quarter. If this sounds like we are right for you and you d love to be part of Peabody, we d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you re the perfect fit for this role. Closing date: 6th May 2026 at midnight. Interviews will take place in person at our Arcola Street (E8 2DJ) office no later than 23rd May 2026. Please note: Peabody is not a licensed UK sponsor, so we re unable to offer visa sponsorship for this role.
Apr 22, 2026
Full time
Peabody is looking for a dedicated Team Manager to join our Outreach service where you ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career. Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected. About the role The Outreach service supports individuals with long term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you ll guide the team s day to day operations, oversee casework, strengthen partnerships, and champion continuous improvement. You ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time. This is a meaningful, people focused role where you ll directly shape how support is delivered and see the impact of your work every day. What you ll do Lead, motivate and support a team of Outreach staff to deliver exceptional, customer focused support. Overseeing high quality case management, assessments and risk processes Build productive relationships with external agencies and partners to maximise resources and opportunities for customers. Ensuring smooth service delivery, accurate reporting and effective data management Facilitate effective team communications through meetings, feedback, coaching and development. Supporting complex cases and promoting a positive, collaborative team culture Driving service improvements and contributing to new policies and processes Acting as a positive ambassador for Peabody at forums, meetings and events What you ll need Experience supervising or managing staff, ideally in a support, housing or community based setting. Strong organisational skills and the ability to prioritise a varied workload. Excellent verbal and written communication skills. Confident communicating with customers, staff and partner organisations Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people Ability to handle difficult situations and use de escalation and risk assessment techniques. IT literacy and experience with record keeping systems. A collaborative, approachable leadership style and a positive, can do attitude. Passionate about empowering others and delivering excellent service A full driving licence with access to your own vehicle is essential. Why Join Us? When you join Peabody, you re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What we offer: 25 days annual holiday, plus bank holidays. Two additional paid volunteering days each year. Flexible benefits scheme, including family-friendly options and access to a discount portal. 4 x salary life assurance. Up to 10% pension contribution. Opportunities for professional development and growth. Please read before applying: This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service. This is a part time role of 30 hours per week, to work across Monday to Friday. (Working hours TBD). You will also be part of an on-call rota, which is once a quarter. If this sounds like we are right for you and you d love to be part of Peabody, we d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you re the perfect fit for this role. Closing date: 6th May 2026 at midnight. Interviews will take place in person at our Arcola Street (E8 2DJ) office no later than 23rd May 2026. Please note: Peabody is not a licensed UK sponsor, so we re unable to offer visa sponsorship for this role.
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
Apr 22, 2026
Full time
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
An established organisation operating within the social infrastructure and property sector is seeking an experienced Interim Finance Lead to support a period of financial reset and stabilisation. This is a hands-on leadership role suited to a senior finance professional who is comfortable stepping into environments that require structure, credibility, and delivery at pace. The Opportunity This assignment sits at a critical point for the organisation. The finance function has undergone significant change and now requires an experienced individual who can confidently establish robust financial controls, improve data integrity, and provide clear financial insight to senior stakeholders. You will be given autonomy to rebuild and shape key financial processes, supported by an engaged executive team and strong external partners. There is a genuine opportunity for the role to become permanent, should the interim period prove successful. Key Responsibilities Lead day-to-day financial operations with a highly practical, detail-focused approach Re-establish core financial controls, reconciliations, and reporting frameworks Oversee and develop a relatively new finance team, providing clear direction and assurance Deliver accurate management accounts, budgets, and forecasts Support business planning, treasury management, and cashflow modelling Provide financial insight across rent, service charges, and scheme viability Act as a senior finance point of contact for external bodies, partners, and advisors Ensure compliance with relevant accounting standards and sector regulations Candidate Profile Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience within housing, property, or regulated asset-based organisations Proven track record in stabilising or rebuilding finance functions Comfortable working in ambiguous environments and creating clarity from complexity Experienced people manager able to coach and support developing teams Strong technical accounting knowledge, including statutory reporting and regulatory returns Systems-literate, with experience working in modern cloud-based finance platforms Why This Role? High-impact interim assignment with strategic visibility Opportunity to genuinely shape how the finance function operates Financially stable organisation with long-term backing Strong likelihood of long-term or permanent engagement for the right individual Contract Details Start: Immediate / short notice preferred Location: Hybrid working (1 day a week in the office) Duration: Interim (with potential to extend or convert) Rate / Salary: Negotiable based on experience (Outside IR35) Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.
Apr 22, 2026
Seasonal
An established organisation operating within the social infrastructure and property sector is seeking an experienced Interim Finance Lead to support a period of financial reset and stabilisation. This is a hands-on leadership role suited to a senior finance professional who is comfortable stepping into environments that require structure, credibility, and delivery at pace. The Opportunity This assignment sits at a critical point for the organisation. The finance function has undergone significant change and now requires an experienced individual who can confidently establish robust financial controls, improve data integrity, and provide clear financial insight to senior stakeholders. You will be given autonomy to rebuild and shape key financial processes, supported by an engaged executive team and strong external partners. There is a genuine opportunity for the role to become permanent, should the interim period prove successful. Key Responsibilities Lead day-to-day financial operations with a highly practical, detail-focused approach Re-establish core financial controls, reconciliations, and reporting frameworks Oversee and develop a relatively new finance team, providing clear direction and assurance Deliver accurate management accounts, budgets, and forecasts Support business planning, treasury management, and cashflow modelling Provide financial insight across rent, service charges, and scheme viability Act as a senior finance point of contact for external bodies, partners, and advisors Ensure compliance with relevant accounting standards and sector regulations Candidate Profile Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience within housing, property, or regulated asset-based organisations Proven track record in stabilising or rebuilding finance functions Comfortable working in ambiguous environments and creating clarity from complexity Experienced people manager able to coach and support developing teams Strong technical accounting knowledge, including statutory reporting and regulatory returns Systems-literate, with experience working in modern cloud-based finance platforms Why This Role? High-impact interim assignment with strategic visibility Opportunity to genuinely shape how the finance function operates Financially stable organisation with long-term backing Strong likelihood of long-term or permanent engagement for the right individual Contract Details Start: Immediate / short notice preferred Location: Hybrid working (1 day a week in the office) Duration: Interim (with potential to extend or convert) Rate / Salary: Negotiable based on experience (Outside IR35) Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.
Housing Options Officer Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role. Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Safeguarding and risk management Equality Act 2010: Public sector equality duty Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include: Interviewing and assessing homeless people Preventing homelessness by promoting housing options and providing effective advice Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended. Participating in a duty rota system with other Housing Options Officers Effectively managing a caseload, within the constraints of the HRA Utilising and updating the HOPE/Orchard housing management systems. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.
Apr 22, 2026
Seasonal
Housing Options Officer Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role. Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Safeguarding and risk management Equality Act 2010: Public sector equality duty Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include: Interviewing and assessing homeless people Preventing homelessness by promoting housing options and providing effective advice Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended. Participating in a duty rota system with other Housing Options Officers Effectively managing a caseload, within the constraints of the HRA Utilising and updating the HOPE/Orchard housing management systems. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.
Job Title: Junior Urban Designer Location: London Penguin Recruitment is delighted to be supporting a well-established, design-led architectural and urbanism practice in their search for a Junior Urban Designer to join their growing multidisciplinary team. This is an excellent opportunity for a recent graduate with a passion for urban design, masterplanning, and contextual architecture to develop their career within a collaborative and highly respected practice. The Role You will support a dynamic urban design team on a wide range of projects, contributing to masterplanning and speculative housing schemes of varying scales. From early concept through to detailed planning stages, you will gain hands-on experience across the full project lifecycle. This role offers the chance to work on bespoke homes, mixed-use developments, and large-scale masterplans, while developing your understanding of design coding and long-term placemaking strategies. Key Responsibilities Design & Technical Assist in the preparation of vision statements and masterplans Support the development of design codes and planning documentation Produce sketches, CAD drawings, and presentation material Contribute to feasibility studies, layouts, and planning applications Attend site visits, surveys, and project meetings Refine designs in response to client briefs and site context Collaboration & Communication Work closely with the wider urbanism and design teams Participate in internal and external meetings Support public and stakeholder engagement activities Deliver clear visual and verbal presentations Key Requirements Degree in Architecture, Urban Design, or related discipline Strong design skills, both hand-drawn and digital Awareness of site analysis, urban form, and character assessment Working knowledge of CAD (ArchiCAD beneficial, training provided) Excellent communication and organisational skills Self-motivated with the ability to work both independently and in a team Willingness to travel within the UK Desirable Interest in traditional and contextual urbanism Understanding of masterplanning processes Experience preparing Design & Access Statements (academic or professional) What's on Offer Structured support and career development opportunities Exposure to a diverse and high-quality project portfolio Collaborative and supportive studio environment Opportunity to work alongside leading professionals in urban design and architecture Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 22, 2026
Full time
Job Title: Junior Urban Designer Location: London Penguin Recruitment is delighted to be supporting a well-established, design-led architectural and urbanism practice in their search for a Junior Urban Designer to join their growing multidisciplinary team. This is an excellent opportunity for a recent graduate with a passion for urban design, masterplanning, and contextual architecture to develop their career within a collaborative and highly respected practice. The Role You will support a dynamic urban design team on a wide range of projects, contributing to masterplanning and speculative housing schemes of varying scales. From early concept through to detailed planning stages, you will gain hands-on experience across the full project lifecycle. This role offers the chance to work on bespoke homes, mixed-use developments, and large-scale masterplans, while developing your understanding of design coding and long-term placemaking strategies. Key Responsibilities Design & Technical Assist in the preparation of vision statements and masterplans Support the development of design codes and planning documentation Produce sketches, CAD drawings, and presentation material Contribute to feasibility studies, layouts, and planning applications Attend site visits, surveys, and project meetings Refine designs in response to client briefs and site context Collaboration & Communication Work closely with the wider urbanism and design teams Participate in internal and external meetings Support public and stakeholder engagement activities Deliver clear visual and verbal presentations Key Requirements Degree in Architecture, Urban Design, or related discipline Strong design skills, both hand-drawn and digital Awareness of site analysis, urban form, and character assessment Working knowledge of CAD (ArchiCAD beneficial, training provided) Excellent communication and organisational skills Self-motivated with the ability to work both independently and in a team Willingness to travel within the UK Desirable Interest in traditional and contextual urbanism Understanding of masterplanning processes Experience preparing Design & Access Statements (academic or professional) What's on Offer Structured support and career development opportunities Exposure to a diverse and high-quality project portfolio Collaborative and supportive studio environment Opportunity to work alongside leading professionals in urban design and architecture Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
We're recruiting an experienced Housing Manager to join a local authority on a 12-month contract, stepping into a key leadership position within the housing service. This is an urgent requirement due to a departing manager and offers the opportunity to take ownership of a high-performing team, managing both operational delivery and strategic oversight across housing management functions. This is a community-based role with a strong on-site presence. The Role Lead and manage housing management services across tenancy, estates and resident services, ensuring effective and compliant service delivery. Manage complex tenancy issues including escalations, breaches, ASB cases and enforcement action in line with legislation and policy. Handle formal complaints and ensure timely, professional and customer-focused responses. Provide day-to-day leadership, guidance and support to frontline housing staff, driving performance and consistency. Oversee rent collection and income-related activity, supporting teams to manage arrears effectively. Manage estates services including grounds maintenance and contractor performance. Develop, manage and monitor Service Level Agreements and contracts to drive service improvement. Lead on tenancy fraud investigations and ensure appropriate action is taken. Monitor service performance, identify areas for improvement and implement solutions to enhance delivery. Ensure all services are delivered in line with organisational objectives, housing legislation and best practice. Key Requirements Strong experience within housing management at a senior or managerial level. Proven experience managing complex tenancy issues, ASB and complaints. Ability to operate both strategically and operationally within a housing service. Strong leadership skills with experience supporting and developing teams. Excellent communication and stakeholder management skills. Experience managing estates services and contractor performance. Experience developing and managing SLAs and driving service improvements. Full UK driving licence and access to a vehicle. CIH Level 4 (or equivalent) or demonstrable equivalent experience. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Managers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 22, 2026
Contractor
We're recruiting an experienced Housing Manager to join a local authority on a 12-month contract, stepping into a key leadership position within the housing service. This is an urgent requirement due to a departing manager and offers the opportunity to take ownership of a high-performing team, managing both operational delivery and strategic oversight across housing management functions. This is a community-based role with a strong on-site presence. The Role Lead and manage housing management services across tenancy, estates and resident services, ensuring effective and compliant service delivery. Manage complex tenancy issues including escalations, breaches, ASB cases and enforcement action in line with legislation and policy. Handle formal complaints and ensure timely, professional and customer-focused responses. Provide day-to-day leadership, guidance and support to frontline housing staff, driving performance and consistency. Oversee rent collection and income-related activity, supporting teams to manage arrears effectively. Manage estates services including grounds maintenance and contractor performance. Develop, manage and monitor Service Level Agreements and contracts to drive service improvement. Lead on tenancy fraud investigations and ensure appropriate action is taken. Monitor service performance, identify areas for improvement and implement solutions to enhance delivery. Ensure all services are delivered in line with organisational objectives, housing legislation and best practice. Key Requirements Strong experience within housing management at a senior or managerial level. Proven experience managing complex tenancy issues, ASB and complaints. Ability to operate both strategically and operationally within a housing service. Strong leadership skills with experience supporting and developing teams. Excellent communication and stakeholder management skills. Experience managing estates services and contractor performance. Experience developing and managing SLAs and driving service improvements. Full UK driving licence and access to a vehicle. CIH Level 4 (or equivalent) or demonstrable equivalent experience. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Managers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
