Job Title: Gas Engineer Contract Type: Permanent Salary: £43,767.08 Working Hours: Full time - 40 Hours Working Pattern: Monday to Friday Location: London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client's personnel and Riverside employees from any potential danger associated with gas. About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the above Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services's Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1's, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway - to provide updated estimates of time to complete, if requested by planner or
Apr 24, 2026
Full time
Job Title: Gas Engineer Contract Type: Permanent Salary: £43,767.08 Working Hours: Full time - 40 Hours Working Pattern: Monday to Friday Location: London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client's personnel and Riverside employees from any potential danger associated with gas. About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the above Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services's Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1's, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway - to provide updated estimates of time to complete, if requested by planner or
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, work click apply for full job details
Apr 24, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, work click apply for full job details
Have you worked in a role with a focus on scheduling and planning, possibly engineers but possibly in other areas such as transport? Are you looking for an employer that promotes from within and offers superb career prospects? Are you highly organised with excellent people skills? If so, this is just the role for you. The role comes with a salary of up to 30,000, and a benefits package including holidays that increase to 30 days plus bank holidays over time, free parking, a pension, life insurance, cycle to work scheme and brilliant career prospects. What will I be doing as a Service Planner? Working as part of a team, you will be scheduling work for maintenance with high profile customers across a region of the UK, developing strong relationships with your customers. Duties will include: Managing a team of field-based engineers, planning and maintaining their diaries Scheduling planned maintenance jobs and ad hoc urgent breakdowns Prioritising urgent repairs and submitting for invoicing Completing quotes and invoices Processing engineer job sheets Identifying opportunities for new equipment or services, and advising the relevant departments We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar role scheduling or co-ordinating engineers or possibly in another sector such as transport planning or even waste route management A good grasp of general UK geography Comfortable using Word, Excel and Outlook Simpro experience would be beneficial but is not essential Able to work in a focused team Highly organised Superb eye for detail What's in it for me as a Service Planner? A salary of 28,000 to 30,000 depending on experience 20 days holiday plus bank holidays, rising to 30 days plus bank holidays over time Free onsite car parking Pension scheme Life insurance Cycle to work scheme If this sounds like a Planning role you will LOVE, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Apr 24, 2026
Full time
Have you worked in a role with a focus on scheduling and planning, possibly engineers but possibly in other areas such as transport? Are you looking for an employer that promotes from within and offers superb career prospects? Are you highly organised with excellent people skills? If so, this is just the role for you. The role comes with a salary of up to 30,000, and a benefits package including holidays that increase to 30 days plus bank holidays over time, free parking, a pension, life insurance, cycle to work scheme and brilliant career prospects. What will I be doing as a Service Planner? Working as part of a team, you will be scheduling work for maintenance with high profile customers across a region of the UK, developing strong relationships with your customers. Duties will include: Managing a team of field-based engineers, planning and maintaining their diaries Scheduling planned maintenance jobs and ad hoc urgent breakdowns Prioritising urgent repairs and submitting for invoicing Completing quotes and invoices Processing engineer job sheets Identifying opportunities for new equipment or services, and advising the relevant departments We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar role scheduling or co-ordinating engineers or possibly in another sector such as transport planning or even waste route management A good grasp of general UK geography Comfortable using Word, Excel and Outlook Simpro experience would be beneficial but is not essential Able to work in a focused team Highly organised Superb eye for detail What's in it for me as a Service Planner? A salary of 28,000 to 30,000 depending on experience 20 days holiday plus bank holidays, rising to 30 days plus bank holidays over time Free onsite car parking Pension scheme Life insurance Cycle to work scheme If this sounds like a Planning role you will LOVE, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors. May occasionally oversee work of an apprentice and work as part of a team or alone. Working with some vulnerable service users / groups. Managing expectations of client and service users. Effective management of operative diaries and resource. Correct priority target assigned to work. Person specification Essential Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Team working Communication skills Organisational skills Decision making and problem solving. Negotiating skills People Management
Apr 23, 2026
Full time
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors. May occasionally oversee work of an apprentice and work as part of a team or alone. Working with some vulnerable service users / groups. Managing expectations of client and service users. Effective management of operative diaries and resource. Correct priority target assigned to work. Person specification Essential Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Team working Communication skills Organisational skills Decision making and problem solving. Negotiating skills People Management
Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford 34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service delivery Key Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experience What's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environment This is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online!
Apr 23, 2026
Full time
Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford 34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service delivery Key Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experience What's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environment This is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online!
As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.
Apr 23, 2026
Seasonal
As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.
A property management company in St Helens is looking for a Works Planner (Scheduler) to provide professional scheduling and administrative support across various property management activities. The role involves managing appointments for repairs, maintenance, and compliance-related activities while ensuring excellent customer service. Candidates should have relevant qualifications and significant experience in a business support environment. The position offers a full-time, two-year fixed-term contract with generous annual leave and various benefits.
Apr 22, 2026
Full time
A property management company in St Helens is looking for a Works Planner (Scheduler) to provide professional scheduling and administrative support across various property management activities. The role involves managing appointments for repairs, maintenance, and compliance-related activities while ensuring excellent customer service. Candidates should have relevant qualifications and significant experience in a business support environment. The position offers a full-time, two-year fixed-term contract with generous annual leave and various benefits.
Electrician £40,101.08 per annum, plus On Call Payments (approx. £4000) Manchester, Greater Manchester Permanent, Full Time 39 hours per week (Mon-Thurs 08:00 - 16:30, Fri 08:00-15:30) Closing date: 4th May 2026 Interview date: 5th May 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carrying out all aspects of electrical works in customers' homes and empty properties. Repairing/replacing electrical fittings and diagnose and rectify electrical faults. Completing relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers' homes. Update your PDA in real time on a job's status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, General maintenance/repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Apr 22, 2026
Full time
Electrician £40,101.08 per annum, plus On Call Payments (approx. £4000) Manchester, Greater Manchester Permanent, Full Time 39 hours per week (Mon-Thurs 08:00 - 16:30, Fri 08:00-15:30) Closing date: 4th May 2026 Interview date: 5th May 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carrying out all aspects of electrical works in customers' homes and empty properties. Repairing/replacing electrical fittings and diagnose and rectify electrical faults. Completing relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers' homes. Update your PDA in real time on a job's status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, General maintenance/repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Plumbing and Heating Engineer Salary: £46,000 per annum Contract: Permanent Hours: 42 hours per week Location: Kent (field-based with an office base in West Kent) Driving licence: Required (company van provided) The Role An established housing and property organisation is seeking a skilled and customer-focused Plumbing and Heating Engineer to join its in-house repairs and maintenance team. The role focuses on delivering safe, compliant and high-quality gas, heating and plumbing services across residential properties and associated sites. You will be responsible for fault diagnosis, servicing, repairs and installations of gas and wet heating systems, alongside general plumbing works. Safety, first-time fix, and excellent customer service are core expectations of the role. Key Responsibilities Carry out gas servicing, breakdowns, repairs and new installations Undertake plumbing repairs and fault diagnosis Work in full compliance with Gas Safe regulations, health and safety legislation, and industry best practice Deliver a positive customer experience at every visit Maintain high first-time completion rates through effective van stock management Accurately complete job records using mobile technology Liaise effectively with planners, managers and colleagues to resolve service issues Keep qualifications, certifications and technical knowledge up to date Take ownership of personal performance, productivity and continuous improvement Performance Expectations Jobs completed on time and within service targets Productivity equivalent to approximately eight jobs per day Qualifications maintained and compliant at all times Essential Experience & Skills Minimum 3 years' experience in gas servicing, breakdowns or installation (training included) Plumbing experience (minimum Level 2 or equivalent) Strong fault-finding and diagnostic capability Confident using tablets and mobile job-management systems Ability to work accurately, methodically and under pressure Excellent communication skills, both face-to-face and by phone Strong understanding of health & safety and dynamic risk assessments Customer-focused approach with a commitment to equality and diversity Essential Qualifications Current Gas Safe registration , including: CCN1 - Core Gas Safety CPA1 - Combustion Analysis CKR1 - Cookers HTR1 - Space Heaters CEN1 - Central Heating Unvented Hot Water (DHWSS) NVQ Level 2 in Plumbing (or equivalent) Full UK driving licence Basic DBS check required
Apr 22, 2026
Full time
Plumbing and Heating Engineer Salary: £46,000 per annum Contract: Permanent Hours: 42 hours per week Location: Kent (field-based with an office base in West Kent) Driving licence: Required (company van provided) The Role An established housing and property organisation is seeking a skilled and customer-focused Plumbing and Heating Engineer to join its in-house repairs and maintenance team. The role focuses on delivering safe, compliant and high-quality gas, heating and plumbing services across residential properties and associated sites. You will be responsible for fault diagnosis, servicing, repairs and installations of gas and wet heating systems, alongside general plumbing works. Safety, first-time fix, and excellent customer service are core expectations of the role. Key Responsibilities Carry out gas servicing, breakdowns, repairs and new installations Undertake plumbing repairs and fault diagnosis Work in full compliance with Gas Safe regulations, health and safety legislation, and industry best practice Deliver a positive customer experience at every visit Maintain high first-time completion rates through effective van stock management Accurately complete job records using mobile technology Liaise effectively with planners, managers and colleagues to resolve service issues Keep qualifications, certifications and technical knowledge up to date Take ownership of personal performance, productivity and continuous improvement Performance Expectations Jobs completed on time and within service targets Productivity equivalent to approximately eight jobs per day Qualifications maintained and compliant at all times Essential Experience & Skills Minimum 3 years' experience in gas servicing, breakdowns or installation (training included) Plumbing experience (minimum Level 2 or equivalent) Strong fault-finding and diagnostic capability Confident using tablets and mobile job-management systems Ability to work accurately, methodically and under pressure Excellent communication skills, both face-to-face and by phone Strong understanding of health & safety and dynamic risk assessments Customer-focused approach with a commitment to equality and diversity Essential Qualifications Current Gas Safe registration , including: CCN1 - Core Gas Safety CPA1 - Combustion Analysis CKR1 - Cookers HTR1 - Space Heaters CEN1 - Central Heating Unvented Hot Water (DHWSS) NVQ Level 2 in Plumbing (or equivalent) Full UK driving licence Basic DBS check required
A leading UK housing organization seeks a Temporary Area Planner to coordinate efficient scheduling for operatives in Exeter. This role involves planning diaries, managing maintenance schedules, and ensuring effective communication with stakeholders. Applicants should have strong communication skills, experience in customer service, and proficiency in Microsoft Office. The position is a fixed-term contract for 4 months, offering valuable experience in a supportive team environment that impacts communities.
Apr 22, 2026
Full time
A leading UK housing organization seeks a Temporary Area Planner to coordinate efficient scheduling for operatives in Exeter. This role involves planning diaries, managing maintenance schedules, and ensuring effective communication with stakeholders. Applicants should have strong communication skills, experience in customer service, and proficiency in Microsoft Office. The position is a fixed-term contract for 4 months, offering valuable experience in a supportive team environment that impacts communities.
Repairs Planner initial 3-4 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 18.48 ph umbrella / 37 hrs per week The role: Schedule surveyor appointments with customers for the purposes of conducting Stock Condition Surveys and EPC Assessments, manage surveyors' calendars for this purpose. Review and validate completed Stock Surveys Use initiative to identify issues that are reportable under Awaab's Law and Decent Homes Standard, record in relevant systems and refer customers to other departments where required. Maintain Housing Management system ensuring all contact with customers is recorded and all contact details are accurate, in accordance with GDPR. Provision of administrative support as directed e.g. Customer Feedback, provision and updating of work instructions, mail merging of letters, word processing, filing and responding to resident enquiries over the phone, as required. Manage, signpost customer emails or telephone enquires accordingly. Support in data collection for Customer Complaints Raise orders for works as requested by authorized persons Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Experience of data collection and analysis Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 21, 2026
Contractor
Repairs Planner initial 3-4 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 18.48 ph umbrella / 37 hrs per week The role: Schedule surveyor appointments with customers for the purposes of conducting Stock Condition Surveys and EPC Assessments, manage surveyors' calendars for this purpose. Review and validate completed Stock Surveys Use initiative to identify issues that are reportable under Awaab's Law and Decent Homes Standard, record in relevant systems and refer customers to other departments where required. Maintain Housing Management system ensuring all contact with customers is recorded and all contact details are accurate, in accordance with GDPR. Provision of administrative support as directed e.g. Customer Feedback, provision and updating of work instructions, mail merging of letters, word processing, filing and responding to resident enquiries over the phone, as required. Manage, signpost customer emails or telephone enquires accordingly. Support in data collection for Customer Complaints Raise orders for works as requested by authorized persons Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Experience of data collection and analysis Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Role Duties: The Planner is responsible for scheduling, coordinating, and monitoring maintenance and repair works across social housing properties. The role ensures that operatives and contractors are efficiently deployed, appointments are met, and customers receive a high standard of service. Responsibilities: Plan and allocate works orders and appointments for maintenance and repair operatives. Manage and optimise daily schedules using job management systems. Monitor progress of ongoing jobs, ensuring timely completion and compliance with service level agreements (SLAs). Communicate effectively with residents to arrange and confirm appointments. Liaise with operatives, supervisors, and contractors to ensure resources and materials are available. Identify and respond to emergency repair needs promptly. Update and maintain accurate records of work orders, schedules, and tenant communications. Support the repairs and maintenance team with data reporting and analysis. Handle tenant queries and complaints in a professional and empathetic manner. Assist in performance monitoring and reporting for operational improvement. You Will Need: Experience in a planning, scheduling, or coordination role, ideally in housing, construction, or maintenance. Strong administrative and organisational skills. Proficient in the use of IT systems (e.g., Microsoft Office, job management or scheduling software). Excellent communication and customer service skills. Ability to manage a high workload and respond effectively to changing priorities. If you are interested in this role or would like to find out more, please apply or email me (url removed) Thanks RG Setsquare is acting as an Employment Business in relation to this vacancy.
Apr 21, 2026
Contractor
Role Duties: The Planner is responsible for scheduling, coordinating, and monitoring maintenance and repair works across social housing properties. The role ensures that operatives and contractors are efficiently deployed, appointments are met, and customers receive a high standard of service. Responsibilities: Plan and allocate works orders and appointments for maintenance and repair operatives. Manage and optimise daily schedules using job management systems. Monitor progress of ongoing jobs, ensuring timely completion and compliance with service level agreements (SLAs). Communicate effectively with residents to arrange and confirm appointments. Liaise with operatives, supervisors, and contractors to ensure resources and materials are available. Identify and respond to emergency repair needs promptly. Update and maintain accurate records of work orders, schedules, and tenant communications. Support the repairs and maintenance team with data reporting and analysis. Handle tenant queries and complaints in a professional and empathetic manner. Assist in performance monitoring and reporting for operational improvement. You Will Need: Experience in a planning, scheduling, or coordination role, ideally in housing, construction, or maintenance. Strong administrative and organisational skills. Proficient in the use of IT systems (e.g., Microsoft Office, job management or scheduling software). Excellent communication and customer service skills. Ability to manage a high workload and respond effectively to changing priorities. If you are interested in this role or would like to find out more, please apply or email me (url removed) Thanks RG Setsquare is acting as an Employment Business in relation to this vacancy.
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)!
Apr 21, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)!
Join a well-established Social Housing contractor in a fast-paced and rewarding part-time Repairs Planner role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This RepairsPlanner position offers the opportunity to support a busy repairs team in Birmingham, helping to deliver high-quality maintenance services across a Social Housing portfolio. This is a part-time, office-based Planner role (14-15 hours per week) offered on an initial 3-6 month temporary contract, providing consistent and stable work within a supportive team environment. You'll be responsible for scheduling and coordinating repairs, managing inbox queries, and ensuring operatives are deployed effectively. This is a great opportunity for an experienced Repairs Planner who enjoys working in a dynamic environment and takes pride in delivering excellent customer service to residents. We'd love to hear from anyone with experience as a Planner, Repairs Scheduler, Maintenance Coordinator, Works Planner, or Repairs Administrator, specifically within Social Housing or a similar repairs environment. As a Repairs Planner, you will be: Scheduling responsive and planned maintenance works for operatives Managing inbox queries and prioritising repair requests Raising and allocating repair jobs on internal systems Coordinating diaries and managing repair appointments efficiently Communicating with residents to confirm appointments and provide updates Liaising with contractors, operatives, and internal teams to ensure works are completed on time Updating housing management systems with accurate job and appointment details Ensuring repairs are scheduled in line with service level agreements and priorities I'd love to speak to any Repairs Planner who has: Current or recent experience working as a Planner within Social Housing (essential) Strong organisational and coordination skills Excellent communication skills when dealing with residents and contractors Experience using housing or repairs management systems The ability to work effectively in a fast paced environment and manage multiple tasks Key requirements for this Repairs Planner role: Must have current or previous experience working as a Planner within Social Housing Experience scheduling repairs or maintenance works Strong customer service skills when dealing with residents Good IT skills and ability to update internal systems Ability to work effectively within a team environment Able to work in an office-based, part-time role in Birmingham The role is offering the following benefits: Part time Repairs Planner role (14-15 hours per week) Flexible working pattern: 5 hours on Wednesday, Thursday, and Friday, or 7 hours on Thursday and Friday 3-6 month temporary contract Opportunity to work with a well-established Social Housing contractor Supportive and collaborative team environment Valuable experience within a busy repairs and maintenance setting Travel & Location This RepairsPlanner role is based in Birmingham, supporting housing repairs and maintenance services across the local area. The role is fully office based, so candidates must be able to commute for their allocated part time hours. If this RepairsPlanner role sounds like your next opportunity, please apply now or contact Ryan Stewart at or on for further information.
Apr 21, 2026
Full time
Join a well-established Social Housing contractor in a fast-paced and rewarding part-time Repairs Planner role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This RepairsPlanner position offers the opportunity to support a busy repairs team in Birmingham, helping to deliver high-quality maintenance services across a Social Housing portfolio. This is a part-time, office-based Planner role (14-15 hours per week) offered on an initial 3-6 month temporary contract, providing consistent and stable work within a supportive team environment. You'll be responsible for scheduling and coordinating repairs, managing inbox queries, and ensuring operatives are deployed effectively. This is a great opportunity for an experienced Repairs Planner who enjoys working in a dynamic environment and takes pride in delivering excellent customer service to residents. We'd love to hear from anyone with experience as a Planner, Repairs Scheduler, Maintenance Coordinator, Works Planner, or Repairs Administrator, specifically within Social Housing or a similar repairs environment. As a Repairs Planner, you will be: Scheduling responsive and planned maintenance works for operatives Managing inbox queries and prioritising repair requests Raising and allocating repair jobs on internal systems Coordinating diaries and managing repair appointments efficiently Communicating with residents to confirm appointments and provide updates Liaising with contractors, operatives, and internal teams to ensure works are completed on time Updating housing management systems with accurate job and appointment details Ensuring repairs are scheduled in line with service level agreements and priorities I'd love to speak to any Repairs Planner who has: Current or recent experience working as a Planner within Social Housing (essential) Strong organisational and coordination skills Excellent communication skills when dealing with residents and contractors Experience using housing or repairs management systems The ability to work effectively in a fast paced environment and manage multiple tasks Key requirements for this Repairs Planner role: Must have current or previous experience working as a Planner within Social Housing Experience scheduling repairs or maintenance works Strong customer service skills when dealing with residents Good IT skills and ability to update internal systems Ability to work effectively within a team environment Able to work in an office-based, part-time role in Birmingham The role is offering the following benefits: Part time Repairs Planner role (14-15 hours per week) Flexible working pattern: 5 hours on Wednesday, Thursday, and Friday, or 7 hours on Thursday and Friday 3-6 month temporary contract Opportunity to work with a well-established Social Housing contractor Supportive and collaborative team environment Valuable experience within a busy repairs and maintenance setting Travel & Location This RepairsPlanner role is based in Birmingham, supporting housing repairs and maintenance services across the local area. The role is fully office based, so candidates must be able to commute for their allocated part time hours. If this RepairsPlanner role sounds like your next opportunity, please apply now or contact Ryan Stewart at or on for further information.
Housing Maintenance Administration Officer required! Salary: 15.31ph Location: Cambridge, CB4 Hours: Monday - Friday 9am - 5pm 37hs a week Till October 2026 We are seeking a motivated Housing Maintenance Administration Officer to provide vital administrative and customer service support, helping us deliver efficient, high-quality housing services for our residents. The purpose of this role is: Provide comprehensive administrative support to the Homes and Properties team to ensure the service meets the council's standards in the provision of safe, clean and accessible homes, advocating for our tenants and leaseholders with a high-quality customer experience. In this role you will: 1. Provide comprehensive administrative support to the housing maintenance and repairs team and work planners and building maintenance surveyors within the Delivery Assurance team. 2. Act as a primary liaison between the housing tenancy and lettings teams, customer contact centre, tenants and leaseholders, and the operations team to ensure the delivery of quality services and effective resolution of issues. 3. Complaints, disrepair and ombudsman: Support the wider service with case investigation tasks and activity to enable prompt and accurate responses, analysing themes and issues and reporting findings to management. 4. Damp, condensation and mould (DCM): Manage the DCM inbox, raising and prioritising inspections and follow-on works, including liaison with key stakeholders across the service as well as tenants and leaseholders until works are completed. Essential Experience: Substantive experience of working in a similar role within a Social Housing environment (ideally min. 2 years). A background in Customer Service with the ability to approach tenants/clients. Significant experience in using IT applications and systems. Excellent record keeping skills (ability to accurately & clearly record information as well as maintain organised and efficient systems). Excellent customer care skills and handling complaints. Providing statistical information and reports. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 20, 2026
Seasonal
Housing Maintenance Administration Officer required! Salary: 15.31ph Location: Cambridge, CB4 Hours: Monday - Friday 9am - 5pm 37hs a week Till October 2026 We are seeking a motivated Housing Maintenance Administration Officer to provide vital administrative and customer service support, helping us deliver efficient, high-quality housing services for our residents. The purpose of this role is: Provide comprehensive administrative support to the Homes and Properties team to ensure the service meets the council's standards in the provision of safe, clean and accessible homes, advocating for our tenants and leaseholders with a high-quality customer experience. In this role you will: 1. Provide comprehensive administrative support to the housing maintenance and repairs team and work planners and building maintenance surveyors within the Delivery Assurance team. 2. Act as a primary liaison between the housing tenancy and lettings teams, customer contact centre, tenants and leaseholders, and the operations team to ensure the delivery of quality services and effective resolution of issues. 3. Complaints, disrepair and ombudsman: Support the wider service with case investigation tasks and activity to enable prompt and accurate responses, analysing themes and issues and reporting findings to management. 4. Damp, condensation and mould (DCM): Manage the DCM inbox, raising and prioritising inspections and follow-on works, including liaison with key stakeholders across the service as well as tenants and leaseholders until works are completed. Essential Experience: Substantive experience of working in a similar role within a Social Housing environment (ideally min. 2 years). A background in Customer Service with the ability to approach tenants/clients. Significant experience in using IT applications and systems. Excellent record keeping skills (ability to accurately & clearly record information as well as maintain organised and efficient systems). Excellent customer care skills and handling complaints. Providing statistical information and reports. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Temporary Repairs Service Planner Location: Hitchin, Hertfordshire Contract Type: Temporary Assignment Duration: 17/04/2026 to 10/05/2026 (approx. 3-4 weeks) Working Hours: Monday to Friday, 8:00am - 4:30pm Job Category: Planning Region: Hertfordshire The Role We are currently recruiting for a Temporary Repairs Service Planner to support the scheduling and deployment of trade operatives to tenant properties. This is a full-time, office-based position located in Hitchin. This is a short-term temporary assignment , expected to run from 17th April to 10th May 2026 . The Client This role supports a newly launched contract with Cambridge Housing Society, commencing on 1st April. This is a long-term partnership covering approximately 3,000 residential properties across Cambridgeshire, from Wisbech to Haverhill, with the majority located in central Cambridge. The service includes: Responsive repairs Voids Cyclical works Planned maintenance Key Responsibilities Work within the Repairs and Maintenance Planning team to deliver an effective service and identify improvements Review daily schedules and implement adjustments where required Allocate repairs and maintenance tasks to appropriate operatives Liaise with operatives, tenants, and the client to ensure high levels of customer service Coordinate the completion of daily work orders Monitor and track jobs through to completion to ensure a first-time fix Reschedule and update appointments using planning systems as required Review the previous day's schedule to ensure all jobs are completed and closed Work towards individual and client KPIs Ensure trade skill sets and geographic planning are used effectively Requirements Strong customer service experience
Apr 20, 2026
Seasonal
Temporary Repairs Service Planner Location: Hitchin, Hertfordshire Contract Type: Temporary Assignment Duration: 17/04/2026 to 10/05/2026 (approx. 3-4 weeks) Working Hours: Monday to Friday, 8:00am - 4:30pm Job Category: Planning Region: Hertfordshire The Role We are currently recruiting for a Temporary Repairs Service Planner to support the scheduling and deployment of trade operatives to tenant properties. This is a full-time, office-based position located in Hitchin. This is a short-term temporary assignment , expected to run from 17th April to 10th May 2026 . The Client This role supports a newly launched contract with Cambridge Housing Society, commencing on 1st April. This is a long-term partnership covering approximately 3,000 residential properties across Cambridgeshire, from Wisbech to Haverhill, with the majority located in central Cambridge. The service includes: Responsive repairs Voids Cyclical works Planned maintenance Key Responsibilities Work within the Repairs and Maintenance Planning team to deliver an effective service and identify improvements Review daily schedules and implement adjustments where required Allocate repairs and maintenance tasks to appropriate operatives Liaise with operatives, tenants, and the client to ensure high levels of customer service Coordinate the completion of daily work orders Monitor and track jobs through to completion to ensure a first-time fix Reschedule and update appointments using planning systems as required Review the previous day's schedule to ensure all jobs are completed and closed Work towards individual and client KPIs Ensure trade skill sets and geographic planning are used effectively Requirements Strong customer service experience
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin 14 - 15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 4 weeks), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Apr 20, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin 14 - 15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 4 weeks), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Job Title: Site Supervisor Location: West London Contract: Temporary on going Rate: 27 Hour / Umbrella We are currently recruiting for an experienced Site Supervisor to join a leading social housing contractor delivering reactive maintenance and day-to-day repairs across West London. This is a fast-paced, hands-on role overseeing works within occupied properties, requiring strong organisation, communication, and a solid understanding of social housing environments. About the Role: As a Site Supervisor, you will be responsible for managing operatives and subcontractors carrying out reactive repairs and maintenance works across multiple properties. You will play a key role in ensuring all jobs are completed efficiently, safely, and to client standards. This role will involve a mix of on-site supervision, tenant interaction, and coordination with internal teams to ensure smooth delivery of works. Key Responsibilities: Supervise day-to-day reactive maintenance and general repairs within occupied social housing properties Manage and coordinate a team of operatives and subcontractors across multiple sites Ensure all works are completed in line with agreed SLAs and KPIs Carry out pre-inspections and post-inspections where required Monitor quality of work and ensure high standards are consistently met Ensure compliance with all health & safety regulations and company procedures Act as the main point of contact for tenants, addressing queries and ensuring a high level of customer service Liaise with planners, schedulers, and senior management to ensure efficient workflow Identify and resolve on-site issues quickly and effectively Maintain accurate records, reports, and documentation of works carried out What's on Offer: Competitive rate of 27 per hour (Umbrella) Company van and fuel card provided Ongoing temporary contract with consistent workload Immediate start available Opportunity to work with a well-established and reputable contractor Potential for long-term opportunities based on performance Certifications (Essential): SSSTS (Site Supervisor Safety Training Scheme) SMSTS (Site Management Safety Training Scheme) Asbestos Awareness certification
Apr 19, 2026
Contractor
Job Title: Site Supervisor Location: West London Contract: Temporary on going Rate: 27 Hour / Umbrella We are currently recruiting for an experienced Site Supervisor to join a leading social housing contractor delivering reactive maintenance and day-to-day repairs across West London. This is a fast-paced, hands-on role overseeing works within occupied properties, requiring strong organisation, communication, and a solid understanding of social housing environments. About the Role: As a Site Supervisor, you will be responsible for managing operatives and subcontractors carrying out reactive repairs and maintenance works across multiple properties. You will play a key role in ensuring all jobs are completed efficiently, safely, and to client standards. This role will involve a mix of on-site supervision, tenant interaction, and coordination with internal teams to ensure smooth delivery of works. Key Responsibilities: Supervise day-to-day reactive maintenance and general repairs within occupied social housing properties Manage and coordinate a team of operatives and subcontractors across multiple sites Ensure all works are completed in line with agreed SLAs and KPIs Carry out pre-inspections and post-inspections where required Monitor quality of work and ensure high standards are consistently met Ensure compliance with all health & safety regulations and company procedures Act as the main point of contact for tenants, addressing queries and ensuring a high level of customer service Liaise with planners, schedulers, and senior management to ensure efficient workflow Identify and resolve on-site issues quickly and effectively Maintain accurate records, reports, and documentation of works carried out What's on Offer: Competitive rate of 27 per hour (Umbrella) Company van and fuel card provided Ongoing temporary contract with consistent workload Immediate start available Opportunity to work with a well-established and reputable contractor Potential for long-term opportunities based on performance Certifications (Essential): SSSTS (Site Supervisor Safety Training Scheme) SMSTS (Site Management Safety Training Scheme) Asbestos Awareness certification
A UK-based maintenance provider is seeking an organized Planner for their Croydon team. The successful candidate will ensure efficient scheduling of repairs and manage communication between residents and operatives. This full-time position requires previous planning experience, strong IT skills, and a commitment to customer service. The company offers a salary up to £33,040 and benefits including 25 days of annual leave, a leading pension scheme, and support for volunteering activities.
Apr 19, 2026
Full time
A UK-based maintenance provider is seeking an organized Planner for their Croydon team. The successful candidate will ensure efficient scheduling of repairs and manage communication between residents and operatives. This full-time position requires previous planning experience, strong IT skills, and a commitment to customer service. The company offers a salary up to £33,040 and benefits including 25 days of annual leave, a leading pension scheme, and support for volunteering activities.
Job Title: RMS Administrator / Planner - Electrical Location: Newham Contract Type: Temporary initially 3 months Rate : 18.33 PAYE Are you a detail-oriented individual with a passion for providing exceptional customer service? Our client is looking for a dynamic Repairs Maintenance Service (RMS) Administrator / Planner to join their team in the Planned and Cyclical Repairs service area! Key Responsibilities: Provide vital administrative support to the Planned & Cyclical Contracts Manager and operational team. Manage job allocations and ensure timely, efficient handling of inquiries and requests. Maintain and update repairs computer systems, ensuring accurate information is available for all stakeholders. Handle customer complaints and Members Enquiries with professionalism and care. What We're Looking For: Strong interpersonal and communication skills, able to connect with residents and staff alike. Previous experience in a similar administrative role is a plus! A proactive approach to problem-solving and an ability to adapt to changing environments. A commitment to upholding health and safety standards. experience in electrical planned works If you're ready to make a positive impact while advancing your career, we want to hear from you! Apply now to be part of a dedicated team making a difference every day. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 08, 2025
Seasonal
Job Title: RMS Administrator / Planner - Electrical Location: Newham Contract Type: Temporary initially 3 months Rate : 18.33 PAYE Are you a detail-oriented individual with a passion for providing exceptional customer service? Our client is looking for a dynamic Repairs Maintenance Service (RMS) Administrator / Planner to join their team in the Planned and Cyclical Repairs service area! Key Responsibilities: Provide vital administrative support to the Planned & Cyclical Contracts Manager and operational team. Manage job allocations and ensure timely, efficient handling of inquiries and requests. Maintain and update repairs computer systems, ensuring accurate information is available for all stakeholders. Handle customer complaints and Members Enquiries with professionalism and care. What We're Looking For: Strong interpersonal and communication skills, able to connect with residents and staff alike. Previous experience in a similar administrative role is a plus! A proactive approach to problem-solving and an ability to adapt to changing environments. A commitment to upholding health and safety standards. experience in electrical planned works If you're ready to make a positive impact while advancing your career, we want to hear from you! Apply now to be part of a dedicated team making a difference every day. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
