BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Company Description At Raising Canes Chicken Fingers, we serve only the most craveable chicken finger meals its our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Canes is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States click apply for full job details
Apr 24, 2026
Full time
Company Description At Raising Canes Chicken Fingers, we serve only the most craveable chicken finger meals its our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Canes is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States click apply for full job details
RG Consultancy are delighted to be partnering with an excellent, well-established business who are looking for an experienced Senior Finance Manager to oversee the EMEA region. This role will be based in Irlam and offers 1 day a week from home. Reporting to the Global Finance Director, this Senior Finance Manager role would be responsible for overseeing a team and be responsible for the month and quarter end activities. Duties include: Leading and developing a team across the UK and EU entities Responsible for general ledger accounting and implementing controls Leading on month-end close activities - ensure timely and accurate closing of ledgers Monthly reports with review and analysis Detailed balance sheet review Ensure compliance with SOX controls and liaise with external SOX auditors as required Liaise with shared service centre managers as required Answer accounting queries Drive continuous process and system improvements This Senior Finance Manager role would be ideal for someone with strong technical knowledge and a history of leadership experience. Experience in a global company with knowledge of US GAAP and SOX controls would be a great advantage. They offer: Hybrid working - 1 day a week from home Early finish Fridays 10% bonus Private medical and dental cover EV Car scheme Enhanced company pension
Apr 24, 2026
Full time
RG Consultancy are delighted to be partnering with an excellent, well-established business who are looking for an experienced Senior Finance Manager to oversee the EMEA region. This role will be based in Irlam and offers 1 day a week from home. Reporting to the Global Finance Director, this Senior Finance Manager role would be responsible for overseeing a team and be responsible for the month and quarter end activities. Duties include: Leading and developing a team across the UK and EU entities Responsible for general ledger accounting and implementing controls Leading on month-end close activities - ensure timely and accurate closing of ledgers Monthly reports with review and analysis Detailed balance sheet review Ensure compliance with SOX controls and liaise with external SOX auditors as required Liaise with shared service centre managers as required Answer accounting queries Drive continuous process and system improvements This Senior Finance Manager role would be ideal for someone with strong technical knowledge and a history of leadership experience. Experience in a global company with knowledge of US GAAP and SOX controls would be a great advantage. They offer: Hybrid working - 1 day a week from home Early finish Fridays 10% bonus Private medical and dental cover EV Car scheme Enhanced company pension
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 24, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Claims Manager - Corporate & Commercial page is loaded Claims Manager - Corporate & Commerciallocations: Birmingham Central - 45 Church Streettime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.At Howden Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We guide our clients through the complexities of commercial risk with confidence and clarity. From large corporates to emerging ventures, we understand the diverse needs of modern businesses and craft bespoke solutions that empower them to navigate uncertainty and achieve sustainable growth. Our deep expertise allows us to protect our clients' assets and fuel their progress. When they succeed, we celebrate with them; when challenges arise, we stand firmly by their side.Join us and become part of a team committed to delivering exceptional service. We champion personal and professional development, and we offer a full time, permanent role with the flexibility to work two days per week from our Birmingham office. The Opportunity We are seeking an experienced Claims Manager to lead a dynamic and ambitious team within our Claims Division. In this pivotal role, you will provide first line supervision, coaching, and mentoring to help your team realise their potential. You will also play a key part in encouraging a positive, inclusive, and high performing team culture. Key Duties & Responsibilities Support and implement operational strategy, policies, and procedures to optimise the Claims service. Identify process bottlenecks and collaborate with the Claims Operations and Business Performance Manager to drive effective resolutions. Lead all aspects of day to day operations of the Claims team, collaborating closely with HR, L&D, and Broking teams as required. Foster a culture of excellence, accountability, and continuous improvement-leading by example. Build strong internal and external relationships to enhance claims service delivery and support your team's development. Conduct regular 1 2 1s, performance reviews, Balanced Scorecard/Objectives reviews, skills gap analyses, and audits, using outcomes to ensure compliance with internal and regulatory standards and to drive improvements. Produce regular performance reports for Claims Operations, utilising available tools including data dashboards. Manage and resolve client complaints, working with Compliance where necessary. Work closely with the Client Servicing team to capture feedback and improve client service delivery. Lead on Performance Improvement Plans, apprenticeship performance management, and recruitment activities within the Claims team. Experience & Professional Qualifications Minimum of 3 years' experience in a team leader or managerial role within the specialist commercial claims insurance market. Qualified to at least Cert CII. Proven track record of delivering results and meeting or exceeding targets while maintaining a strong client focus. Background in insurance broking with commercial lines experience. Fully proficient in Microsoft Office applications. Knowledge Requirements Strong understanding of general and legal principles of insurance. Knowledge of relevant regulatory and legal frameworks within the commercial insurance sector.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Apr 24, 2026
Full time
Claims Manager - Corporate & Commercial page is loaded Claims Manager - Corporate & Commerciallocations: Birmingham Central - 45 Church Streettime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.At Howden Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We guide our clients through the complexities of commercial risk with confidence and clarity. From large corporates to emerging ventures, we understand the diverse needs of modern businesses and craft bespoke solutions that empower them to navigate uncertainty and achieve sustainable growth. Our deep expertise allows us to protect our clients' assets and fuel their progress. When they succeed, we celebrate with them; when challenges arise, we stand firmly by their side.Join us and become part of a team committed to delivering exceptional service. We champion personal and professional development, and we offer a full time, permanent role with the flexibility to work two days per week from our Birmingham office. The Opportunity We are seeking an experienced Claims Manager to lead a dynamic and ambitious team within our Claims Division. In this pivotal role, you will provide first line supervision, coaching, and mentoring to help your team realise their potential. You will also play a key part in encouraging a positive, inclusive, and high performing team culture. Key Duties & Responsibilities Support and implement operational strategy, policies, and procedures to optimise the Claims service. Identify process bottlenecks and collaborate with the Claims Operations and Business Performance Manager to drive effective resolutions. Lead all aspects of day to day operations of the Claims team, collaborating closely with HR, L&D, and Broking teams as required. Foster a culture of excellence, accountability, and continuous improvement-leading by example. Build strong internal and external relationships to enhance claims service delivery and support your team's development. Conduct regular 1 2 1s, performance reviews, Balanced Scorecard/Objectives reviews, skills gap analyses, and audits, using outcomes to ensure compliance with internal and regulatory standards and to drive improvements. Produce regular performance reports for Claims Operations, utilising available tools including data dashboards. Manage and resolve client complaints, working with Compliance where necessary. Work closely with the Client Servicing team to capture feedback and improve client service delivery. Lead on Performance Improvement Plans, apprenticeship performance management, and recruitment activities within the Claims team. Experience & Professional Qualifications Minimum of 3 years' experience in a team leader or managerial role within the specialist commercial claims insurance market. Qualified to at least Cert CII. Proven track record of delivering results and meeting or exceeding targets while maintaining a strong client focus. Background in insurance broking with commercial lines experience. Fully proficient in Microsoft Office applications. Knowledge Requirements Strong understanding of general and legal principles of insurance. Knowledge of relevant regulatory and legal frameworks within the commercial insurance sector.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0148 Human Resources Business Partner Location: London/hybrid (office based until after probation period) Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract: One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 30/04/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of the charity. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 24, 2026
Full time
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0148 Human Resources Business Partner Location: London/hybrid (office based until after probation period) Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract: One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 30/04/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of the charity. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Apr 24, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
We are looking to strengthen our SHEQ Team with a Health and safety Manager based at either Hattersley, Preston or one of our Major Projects with hybrid working available. You will report directly to the Regional Head of SHEQ and your role will cover United Utilities Region. Key Responsibilities Provide leadership and support to management teams on the implementation of HSE guidance and best practice. Promote exceptional health and safety standards to direct and subcontracted workforce. Promote a positive health and safety culture where employees are encouraged to report unsafe acts, behaviour and near misses. Ensure that all work is carried out in accordance with the Enterprise and MWHT Policies and Procedures and also any applicable Health and Safety Legislation. Advise and support Managers and Supervisors to discharge their responsibilities for the H&S of employees and others to whom they have a duty as defined by Legislation and Company Procedures. Ensure management controls are in place so that all personnel are aware of their statutory duties and responsibilities, and to provide advice as and when required. Carry out systematic audits and inspections of construction sites, mobile workplaces, offices and other workplaces to verify compliance with the legislative requirements and compliance with the requirements of the health and safety management systems. Develop and deliver audit regime in line with both project and business requirements. Report the findings of assessments to site management and jointly agree any actions required and timescales for completion. Monitor the satisfactory resolution of health and safety issues. Liaise with Operations to ensure actions arising are closed out in a timely manner and feed back into management review meetings. Assist with the on going development and maintenance of the UU Enterprise MWHT SHEQ Strategy in line with corporate practices and contractual obligations. Work alongside the Quality Manager in the development and maintenance of health and safety related documentation within the IMS, acting as a subject matter H&S expert. Manage H&S Senior Advisors and H&S Advisors and provide a mentoring and coaching role, ensuring that they are appropriately trained, competent and motivated to carry out their responsibilities to the required standards and set personal development plans and objectives. Lead, partake and oversee accident/incident investigations in accordance with the Company procedure and, analysing all data, making recommendations to avoid any reoccurrences. Work alongside the Quality Manager to manage, collate & review H&S data and submit to the Head of SHEQ for reporting purposes. Oversee and, where required, be involved in the preparation & review of H&S documents including those of 3rd parties. Manage & provide support to Project teams in the development of H&S Plans and monitor compliance. Provide reports, presentations and information as directed by the Business / H&S function. Support the Business / H&S function in the delivery of the Group Audit Programme. Providing input and review of pre qualification, tender and H&S award submissions. Participate in working groups / forums as required. Work alongside the Quality Manager in the dissemination of information issued by the H&S function to relevant employees. Assist the regional management teams and employees with the preparation of risk assessments and identification of suitable control measures, as and when required. Liaise with clients, HSE Inspectors and external assessors. Liaise with subcontractors and conduct assessments of suppliers and sub contractor's safety arrangements, as required. Liaise with client representatives to ensure all parties' interests are being fulfilled and portray MWHT's professional image at all times. Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role. Essential Qualifications 6 years' experience in a senior H&S Role NEBOSH Diploma / NVQ Level 4 / Degree qualified Membership of IOSH (GradIOSH as minimum) Strong background in safety management and experience in a similar role Experience of the Utilities/Construction Industry Experience of managing safety advisors Ability to set SMART objectives and monitor the implementation of these objectives Solid understanding of the requirements of BS OHSAS 18001 / ISO 45001 Desirable Qualifications CSCS/SHEQ Water Card EUSR Water Hygiene
Apr 24, 2026
Full time
We are looking to strengthen our SHEQ Team with a Health and safety Manager based at either Hattersley, Preston or one of our Major Projects with hybrid working available. You will report directly to the Regional Head of SHEQ and your role will cover United Utilities Region. Key Responsibilities Provide leadership and support to management teams on the implementation of HSE guidance and best practice. Promote exceptional health and safety standards to direct and subcontracted workforce. Promote a positive health and safety culture where employees are encouraged to report unsafe acts, behaviour and near misses. Ensure that all work is carried out in accordance with the Enterprise and MWHT Policies and Procedures and also any applicable Health and Safety Legislation. Advise and support Managers and Supervisors to discharge their responsibilities for the H&S of employees and others to whom they have a duty as defined by Legislation and Company Procedures. Ensure management controls are in place so that all personnel are aware of their statutory duties and responsibilities, and to provide advice as and when required. Carry out systematic audits and inspections of construction sites, mobile workplaces, offices and other workplaces to verify compliance with the legislative requirements and compliance with the requirements of the health and safety management systems. Develop and deliver audit regime in line with both project and business requirements. Report the findings of assessments to site management and jointly agree any actions required and timescales for completion. Monitor the satisfactory resolution of health and safety issues. Liaise with Operations to ensure actions arising are closed out in a timely manner and feed back into management review meetings. Assist with the on going development and maintenance of the UU Enterprise MWHT SHEQ Strategy in line with corporate practices and contractual obligations. Work alongside the Quality Manager in the development and maintenance of health and safety related documentation within the IMS, acting as a subject matter H&S expert. Manage H&S Senior Advisors and H&S Advisors and provide a mentoring and coaching role, ensuring that they are appropriately trained, competent and motivated to carry out their responsibilities to the required standards and set personal development plans and objectives. Lead, partake and oversee accident/incident investigations in accordance with the Company procedure and, analysing all data, making recommendations to avoid any reoccurrences. Work alongside the Quality Manager to manage, collate & review H&S data and submit to the Head of SHEQ for reporting purposes. Oversee and, where required, be involved in the preparation & review of H&S documents including those of 3rd parties. Manage & provide support to Project teams in the development of H&S Plans and monitor compliance. Provide reports, presentations and information as directed by the Business / H&S function. Support the Business / H&S function in the delivery of the Group Audit Programme. Providing input and review of pre qualification, tender and H&S award submissions. Participate in working groups / forums as required. Work alongside the Quality Manager in the dissemination of information issued by the H&S function to relevant employees. Assist the regional management teams and employees with the preparation of risk assessments and identification of suitable control measures, as and when required. Liaise with clients, HSE Inspectors and external assessors. Liaise with subcontractors and conduct assessments of suppliers and sub contractor's safety arrangements, as required. Liaise with client representatives to ensure all parties' interests are being fulfilled and portray MWHT's professional image at all times. Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role. Essential Qualifications 6 years' experience in a senior H&S Role NEBOSH Diploma / NVQ Level 4 / Degree qualified Membership of IOSH (GradIOSH as minimum) Strong background in safety management and experience in a similar role Experience of the Utilities/Construction Industry Experience of managing safety advisors Ability to set SMART objectives and monitor the implementation of these objectives Solid understanding of the requirements of BS OHSAS 18001 / ISO 45001 Desirable Qualifications CSCS/SHEQ Water Card EUSR Water Hygiene
Employee Relations Business Partner - EMEA page is loaded Employee Relations Business Partner - EMEAlocations: Salfords, Surreytime type: Full timeposted on: Posted Todayjob requisition id: REQ\_48569# Business Unit: Cubic Corporation Company Details: # When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on The EMEA Employee Relations Business Partner is responsible for leading and overseeing all employee relations case management across multiple countries in the EMEA & UK region that includes, but is not limited to: Ireland, Germany, Sweden, France, etc. This is in addition to a deep understanding across all HR disciplines. Responsible for maintaining employee relations records, project management including developing trainings, policies, procedures and interpretation of data analytics. This position works under the supervision and direction of the Global Employee Relations Manager but will regularly exercise discretion and independent decision-making authority for the EMEA & UK region. This position will also act as a backup and escalation point to other ER team members as needed.# Job Details: Effective case management of all people related issues and adverse employment actions to include, but not limited to, investigations, disciplinary, performance management, grievance, redundancies/reduction in force, leave of absence adverse actions, flagged new hire background checks, and reasonable accommodations through to conclusion. This work will be carried out independently but may include partnership with HR, Legal, H&S, compliance teams or other COEs. Coach and guide managers on all matters relating to complex ER matters by applying regulatory expertise, and broad understanding on HR policies and procedures across all disciplines. Ability to work through complex ER matters and problem solve risk mitigation strategies directly correlated with limiting legal exposure. Ability to assess risk through applying expert knowledge on regulations, policies and practices to drive solutions. Undertake investigations, prepare reports and documentation, and development of discplinary action or memos in support of cases ensuring compliance with local law and regulations. May be required to support legal cases preparation. Maintain up-to-date employee relations records electronically written and held on the HRIS system. Responsible for ensuring compliance with data privacy regulation and other record keeping compliance. Monitor trends, collate and analyze data, prepare presentations to enable business insights and pro-active solutions. Responsible for the development of policies, procedures, trainings, SOP guidelines, templates, and other tools/resources as identified for the EMEA & UK region. Promote a positive employee relations culture within the business, through enabling a fair and consistent approach to policies and procedures. May provide training to both employee and managers in support. Support or lead regional change programs and special projects as directed that will impact the EMEA & UK region as a subject matter expert and provide direction to HR, business leaders and COEs. This includes the ability to influence risk management outcomes that will impact the EMEA & UK region with potential to impact Cubic globally based on decision making guidance. Participates in other employee relations activities as dictated by the geographical market. Act as a backup and escalation point to other ER team members as needed. Completes additional special projects in accordance with assigned deadlines. Minimum Job Requirements: Four-year (4) college degree in Human Resources, Business, or related field (advanced degree preferred), plus eight (8)- twelve (12) years' experience in Employee Relations. Extensive understanding of employment/industrial & labor law in Germany & UK required; with experience in Sweden, France, etc. preferred. Significant knowledge of HR processes, policies, and best practices across all disciplines with the aptitude to research, learn and apply knowledge to adhere to regulatory requirements. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies within the EMEA & UK region to include, but not limited to, Ireland, Germany, Sweden, France, etc., in support of complex matters and problem-solving solutions directly correlated with risk mitigation. Prior experience managing investigations and other adverse employment actions is required to include disciplinary and grievances, performance improvement, redundancies/reduction in force, leave of absence adverse actions, flagged new hire background checks, and reasonable accommodations. Experience in data analysis, delivering training or training program development, general project management experience and policy/procedure development is required. Excellent communication skills, both verbal and written with the ability to communicate effectively and discretely with employees at all levels including executives. Must be detail-oriented and able to perform duties with high degree of accuracy. Must be able to work independently, professionally and calmly, in a time-sensitive, sometimes stressful environment. Proficient MS Office skills, including Word, Excel and PowerPoint. Experience managing employee records, written and using HRIS systems, prior Workday experience preferred. Ability to protect and handle confidential personnel information. Ability to organize, prioritize and complete multiple tasks under deadlines and shifting priorities. Some travel may be required; mostly domestic. description provided above is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Duties, responsibilities, and requirements may change over time and according to business need.# Worker Type: Employee
Apr 24, 2026
Full time
Employee Relations Business Partner - EMEA page is loaded Employee Relations Business Partner - EMEAlocations: Salfords, Surreytime type: Full timeposted on: Posted Todayjob requisition id: REQ\_48569# Business Unit: Cubic Corporation Company Details: # When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on The EMEA Employee Relations Business Partner is responsible for leading and overseeing all employee relations case management across multiple countries in the EMEA & UK region that includes, but is not limited to: Ireland, Germany, Sweden, France, etc. This is in addition to a deep understanding across all HR disciplines. Responsible for maintaining employee relations records, project management including developing trainings, policies, procedures and interpretation of data analytics. This position works under the supervision and direction of the Global Employee Relations Manager but will regularly exercise discretion and independent decision-making authority for the EMEA & UK region. This position will also act as a backup and escalation point to other ER team members as needed.# Job Details: Effective case management of all people related issues and adverse employment actions to include, but not limited to, investigations, disciplinary, performance management, grievance, redundancies/reduction in force, leave of absence adverse actions, flagged new hire background checks, and reasonable accommodations through to conclusion. This work will be carried out independently but may include partnership with HR, Legal, H&S, compliance teams or other COEs. Coach and guide managers on all matters relating to complex ER matters by applying regulatory expertise, and broad understanding on HR policies and procedures across all disciplines. Ability to work through complex ER matters and problem solve risk mitigation strategies directly correlated with limiting legal exposure. Ability to assess risk through applying expert knowledge on regulations, policies and practices to drive solutions. Undertake investigations, prepare reports and documentation, and development of discplinary action or memos in support of cases ensuring compliance with local law and regulations. May be required to support legal cases preparation. Maintain up-to-date employee relations records electronically written and held on the HRIS system. Responsible for ensuring compliance with data privacy regulation and other record keeping compliance. Monitor trends, collate and analyze data, prepare presentations to enable business insights and pro-active solutions. Responsible for the development of policies, procedures, trainings, SOP guidelines, templates, and other tools/resources as identified for the EMEA & UK region. Promote a positive employee relations culture within the business, through enabling a fair and consistent approach to policies and procedures. May provide training to both employee and managers in support. Support or lead regional change programs and special projects as directed that will impact the EMEA & UK region as a subject matter expert and provide direction to HR, business leaders and COEs. This includes the ability to influence risk management outcomes that will impact the EMEA & UK region with potential to impact Cubic globally based on decision making guidance. Participates in other employee relations activities as dictated by the geographical market. Act as a backup and escalation point to other ER team members as needed. Completes additional special projects in accordance with assigned deadlines. Minimum Job Requirements: Four-year (4) college degree in Human Resources, Business, or related field (advanced degree preferred), plus eight (8)- twelve (12) years' experience in Employee Relations. Extensive understanding of employment/industrial & labor law in Germany & UK required; with experience in Sweden, France, etc. preferred. Significant knowledge of HR processes, policies, and best practices across all disciplines with the aptitude to research, learn and apply knowledge to adhere to regulatory requirements. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies within the EMEA & UK region to include, but not limited to, Ireland, Germany, Sweden, France, etc., in support of complex matters and problem-solving solutions directly correlated with risk mitigation. Prior experience managing investigations and other adverse employment actions is required to include disciplinary and grievances, performance improvement, redundancies/reduction in force, leave of absence adverse actions, flagged new hire background checks, and reasonable accommodations. Experience in data analysis, delivering training or training program development, general project management experience and policy/procedure development is required. Excellent communication skills, both verbal and written with the ability to communicate effectively and discretely with employees at all levels including executives. Must be detail-oriented and able to perform duties with high degree of accuracy. Must be able to work independently, professionally and calmly, in a time-sensitive, sometimes stressful environment. Proficient MS Office skills, including Word, Excel and PowerPoint. Experience managing employee records, written and using HRIS systems, prior Workday experience preferred. Ability to protect and handle confidential personnel information. Ability to organize, prioritize and complete multiple tasks under deadlines and shifting priorities. Some travel may be required; mostly domestic. description provided above is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Duties, responsibilities, and requirements may change over time and according to business need.# Worker Type: Employee
Company Description At Raising Canes Chicken Fingers, we serve only the most craveable chicken finger meals its our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Canes is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States click apply for full job details
Apr 24, 2026
Full time
Company Description At Raising Canes Chicken Fingers, we serve only the most craveable chicken finger meals its our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Canes is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States click apply for full job details
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Due to approaching retirement of our progressive Farm Manager; family owned & operated arable unit (1,100 ha), seeks to appoint knowledgeable, experienced, full-time successor. Reporting directly to the Directors, you will have day to day responsibility for a team, growing cereals, Oilseeds, Beet & potatoes (with irrigation) alongside farm diversification enterprises. Key requirements Good communication skills; able to work alongside / invigorate the employee team - ensuring high operational standards Organisational and planning skills - to oversee all general farm, field and mechanical operations. An understanding of soils, cultivations and crop inputs Methodical approach to record keeping, H & S, liaise with agronomists Keen to develop new techniques & technology to meet future industry challenges Proactive approach to budgets and resources Full Driver's Licence essential. In return we offer A very competitive salary based on experience with discretionary bonus scheme Contribution towards pension scheme Company vehicle, mobile phone & laptop 28 days annual leave Accommodation may be provided if required. In the first instance, please send your CV and covering letter to; You can also apply for this role by clicking the Apply Button.
Apr 24, 2026
Full time
Due to approaching retirement of our progressive Farm Manager; family owned & operated arable unit (1,100 ha), seeks to appoint knowledgeable, experienced, full-time successor. Reporting directly to the Directors, you will have day to day responsibility for a team, growing cereals, Oilseeds, Beet & potatoes (with irrigation) alongside farm diversification enterprises. Key requirements Good communication skills; able to work alongside / invigorate the employee team - ensuring high operational standards Organisational and planning skills - to oversee all general farm, field and mechanical operations. An understanding of soils, cultivations and crop inputs Methodical approach to record keeping, H & S, liaise with agronomists Keen to develop new techniques & technology to meet future industry challenges Proactive approach to budgets and resources Full Driver's Licence essential. In return we offer A very competitive salary based on experience with discretionary bonus scheme Contribution towards pension scheme Company vehicle, mobile phone & laptop 28 days annual leave Accommodation may be provided if required. In the first instance, please send your CV and covering letter to; You can also apply for this role by clicking the Apply Button.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Apr 24, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Assistant Sales and Marketing Manager Japanese Speaking Euro London Appointments is delighted to be supporting one of our long-standing clients, a global trading specialist, as they expand their sales and marketing team. We placed a fantastic candidate with them last year, and thanks to continued growth, they are now creating an additional Assistant Sales and Marketing Manager role. This is an excellent opportunity for experienced Account Managers or Sales professionals ready to take the next step in their career. Reporting to the General Manager and Sales Managers, you will play a key role in driving new business development and nurturing existing client accounts. If you want to build on your sales experience in a close-knit, collaborative environment while using your Japanese language skills, this could be the perfect role for you. Key Responsibilities: Act as the main liaison between Japan-based clients and European suppliers, coordinating with the Managing Director, other directors, and subsidiaries in Japan and the USA. Meet and exceed sales targets while monitoring sales activities and managing budgets. Manage administrative tasks such as translating product materials, preparing quotes, processing orders, and handling export documentation. Lead project management efforts, providing support to customers and suppliers on product specifications. Attend occasional business trips to suppliers, customers, and industry defence shows. The Ideal Candidate Will Have: Fluency in both Japanese and English (essential). 2 3 years experience in sales or account management. Excellent communication skills in both languages, capable of engaging with all levels of seniority. Strong organisational skills and ability to prioritise effectively. A proactive, positive attitude with the ability to work independently and meet deadlines. A valid UK driving licence. What Our Client Offers: International exposure with opportunities to travel to Japan and across Europe. A close-knit and collaborative working environment. Competitive salary, car allowance, and benefits package. Annual salary reviews. Clear progression path to a Sales Manager role within the company. This role requires candidates to be fully office-based during the initial probation period. A generous car allowance is available. If you re ready to make an impact and help grow international markets with a dynamic company, we want to hear from you! Contact us today to apply or find out more! Please be advised that all CVs will be treated in the strictest confidence and your application will not be forwarded without your permission. We aim to respond promptly; however, due to the high volume of applications, we are only able to contact candidates whose experience closely matches our client s requirements. For more opportunities, please visit our website.
Apr 24, 2026
Full time
Assistant Sales and Marketing Manager Japanese Speaking Euro London Appointments is delighted to be supporting one of our long-standing clients, a global trading specialist, as they expand their sales and marketing team. We placed a fantastic candidate with them last year, and thanks to continued growth, they are now creating an additional Assistant Sales and Marketing Manager role. This is an excellent opportunity for experienced Account Managers or Sales professionals ready to take the next step in their career. Reporting to the General Manager and Sales Managers, you will play a key role in driving new business development and nurturing existing client accounts. If you want to build on your sales experience in a close-knit, collaborative environment while using your Japanese language skills, this could be the perfect role for you. Key Responsibilities: Act as the main liaison between Japan-based clients and European suppliers, coordinating with the Managing Director, other directors, and subsidiaries in Japan and the USA. Meet and exceed sales targets while monitoring sales activities and managing budgets. Manage administrative tasks such as translating product materials, preparing quotes, processing orders, and handling export documentation. Lead project management efforts, providing support to customers and suppliers on product specifications. Attend occasional business trips to suppliers, customers, and industry defence shows. The Ideal Candidate Will Have: Fluency in both Japanese and English (essential). 2 3 years experience in sales or account management. Excellent communication skills in both languages, capable of engaging with all levels of seniority. Strong organisational skills and ability to prioritise effectively. A proactive, positive attitude with the ability to work independently and meet deadlines. A valid UK driving licence. What Our Client Offers: International exposure with opportunities to travel to Japan and across Europe. A close-knit and collaborative working environment. Competitive salary, car allowance, and benefits package. Annual salary reviews. Clear progression path to a Sales Manager role within the company. This role requires candidates to be fully office-based during the initial probation period. A generous car allowance is available. If you re ready to make an impact and help grow international markets with a dynamic company, we want to hear from you! Contact us today to apply or find out more! Please be advised that all CVs will be treated in the strictest confidence and your application will not be forwarded without your permission. We aim to respond promptly; however, due to the high volume of applications, we are only able to contact candidates whose experience closely matches our client s requirements. For more opportunities, please visit our website.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Apr 24, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Be part of driving positive change as a Health & Safety Manager. Monday to Friday - 37.5 hours per week. You will be based in Edmonton - North London. A quick look at the role. Support the Site Managers in growing a profitable recovery and treatment operation, ensuring compliance with SHEQ standards and permit conditions. Oversee daily plant operations, working with internal teams and third parties to maintain safe and efficient performance. Help drive a positive safety culture and prepare the business for future growth. Your core responsibilities. Working at our Edmonton site in north London. Reporting into the Head of MRFs SE. Undertake regular health and safety inspections, audits, and promote a positive safety culture across the site. Deliver health and safety training and provide mentorship to staff to ensure effective policy implementation. Act as a key member of the management team, leading by example and supporting high safety standards. Monitor and audit compliance with site health and safety policies and procedures, analysing data to identify trends and maintain robust safeguards. Liaise with the central SHQ team to manage hazard and near miss reporting, audits, behavioural surveys, and conduct thorough incident reviews. Serve as the site's fire safety lead, ensuring all statutory inspections and fire prevention plans are completed and up to date. Induct visitors, new starters, and contractors, verifying that contractor risk assessments and method statements (RAMs) are suitable and sufficient. Oversee site traffic management plans and collaborate with environmental and facilities teams to ensure compliance with statutory inspections and smooth operational delivery. Our essential requirements. NEBOSH General Certificate qualification as a minimum is essential. Previous experience in a Health and Safety role, preferably within the waste industry. Proven management experience with strong analytical skills, able to work in a fast-paced environment. Proficient in Microsoft Office and computer literate. Excellent communication skills, organised with the ability to prioritise workloads and remain calm under pressure. Full UK driving licence and availability for on-call emergencies required. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Competitive salary. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Apr 24, 2026
Full time
Be part of driving positive change as a Health & Safety Manager. Monday to Friday - 37.5 hours per week. You will be based in Edmonton - North London. A quick look at the role. Support the Site Managers in growing a profitable recovery and treatment operation, ensuring compliance with SHEQ standards and permit conditions. Oversee daily plant operations, working with internal teams and third parties to maintain safe and efficient performance. Help drive a positive safety culture and prepare the business for future growth. Your core responsibilities. Working at our Edmonton site in north London. Reporting into the Head of MRFs SE. Undertake regular health and safety inspections, audits, and promote a positive safety culture across the site. Deliver health and safety training and provide mentorship to staff to ensure effective policy implementation. Act as a key member of the management team, leading by example and supporting high safety standards. Monitor and audit compliance with site health and safety policies and procedures, analysing data to identify trends and maintain robust safeguards. Liaise with the central SHQ team to manage hazard and near miss reporting, audits, behavioural surveys, and conduct thorough incident reviews. Serve as the site's fire safety lead, ensuring all statutory inspections and fire prevention plans are completed and up to date. Induct visitors, new starters, and contractors, verifying that contractor risk assessments and method statements (RAMs) are suitable and sufficient. Oversee site traffic management plans and collaborate with environmental and facilities teams to ensure compliance with statutory inspections and smooth operational delivery. Our essential requirements. NEBOSH General Certificate qualification as a minimum is essential. Previous experience in a Health and Safety role, preferably within the waste industry. Proven management experience with strong analytical skills, able to work in a fast-paced environment. Proficient in Microsoft Office and computer literate. Excellent communication skills, organised with the ability to prioritise workloads and remain calm under pressure. Full UK driving licence and availability for on-call emergencies required. And here's why you'll love it at Biffa. Ongoing career development, training and coaching - Because if you don't grow, we don't grow. Competitive salary. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Role Overview As a member of our Operations Team, you will oversee the branch operations for community care across a designated region. You will manage a team of registered branch managers and drive the growth and success of the region. We are seeking someone who can deliver KPIs through effective business planning, performance management, championing operational excellence and maintaining strong relationships with internal support functions and external stakeholders. Area Performance Metrics Oversee the branch performance and effectively manage the P&L within allocated budget in order to affect a profitable performance for the region Ensure that the teams drive performance to its full potential and deliver outcomes in line with agreed targets Monitor competitor activity within the area and liaise with the Operations Team throughout, making recommendations and agreeing appropriate actions Identify opportunities for new Nurse Plus offices in their area (based on their local understanding of client demand and recruitment opportunity) and making recommendations to the Managing Director Improve standards of customer service throughout the region to ensure our client experience is of a high standard Leadership and Management Conduct regular visits to all branches in your region to support teams in following best practice Clearly and concisely communicate business and area objectives to your branch managers so that they remain well informed of Company Vision and Strategy Motivate, encourage and support branch managers to inspire them and their teams to achieve company and branch targets Identify underperforming branches and develop a business plan to address and manage issues effectively Plan for succession in the region through the identification of individuals with potential for development and growth Create a positive environment achieving stable retention and low levels of attrition Ensure your region is aligned with our values and culture Provide management cover at branches to support the team at busy times and during periods of holiday and sickness, where necessary Growth Encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward Take a hands-on approach in winning and delivering business to the branches as well as assisting branches with winning new business Act as a role model in encouraging and developing active business development in branches Formulate growth strategies to ensure long-term success across the area branch network Attend industry events, conferences, and networking opportunities to build relationships and increase the company s profile in the homecare sector Quality Assurance Ensure that all branches operate legally, safely and efficiently and adhere to the Nurseplus policies and procedures at all times Promote equal opportunities in recruitment, placement and training of branch employees Deal professionally and with empathy with HR issues as they arise, and seeking advice from the HR team as required General Build collaborative working relationships with the other operators, key members of the senior team and internal and external stakeholders Work flexibly, as required, at any site or external premises Successfully complete necessary training or re-training to fulfil the requirements of the role Undertake other duties that Nurseplus may, from time to time, reasonably require, commensurate with the position Act as a role model, demonstrating confidentiality, a positive attitude and sense of perspective Skills/Experience Knowledge of the care sector, in particular community care Strong leadership and communication skills with the ability to build relationships at all levels Solutions focused with the ability to make decisions Strong influencing and negotiation skills Excellent organisational, and time management skills Demonstrates a can-do attitude advocating and championing change Previous multi-site operational leadership and management experience Business acumen with experience of analysing data and insight to develop commercial decisions Current UK driving license and a willingness to travel Benefits of working with Nurseplus Performance related bonus scheme Generous annual leave entitlement, plus an extra day for every year of service (up to five) Career development pathway with clear progression opportunities Company healthcare scheme for your peace of mind Contributory pension scheme High street and online discounts via the Blue Light Card Your birthday off to celebrate your special day Two charitable giving days to support your charity of choice Cycle to work scheme to support healthy commuting Generous maternity and paternity benefits Discounted health club membership Wellbeing support, including online GP access, digital physiotherapy, and face-to-face counselling Routine dental and optical cover INDPRM
Apr 24, 2026
Full time
Role Overview As a member of our Operations Team, you will oversee the branch operations for community care across a designated region. You will manage a team of registered branch managers and drive the growth and success of the region. We are seeking someone who can deliver KPIs through effective business planning, performance management, championing operational excellence and maintaining strong relationships with internal support functions and external stakeholders. Area Performance Metrics Oversee the branch performance and effectively manage the P&L within allocated budget in order to affect a profitable performance for the region Ensure that the teams drive performance to its full potential and deliver outcomes in line with agreed targets Monitor competitor activity within the area and liaise with the Operations Team throughout, making recommendations and agreeing appropriate actions Identify opportunities for new Nurse Plus offices in their area (based on their local understanding of client demand and recruitment opportunity) and making recommendations to the Managing Director Improve standards of customer service throughout the region to ensure our client experience is of a high standard Leadership and Management Conduct regular visits to all branches in your region to support teams in following best practice Clearly and concisely communicate business and area objectives to your branch managers so that they remain well informed of Company Vision and Strategy Motivate, encourage and support branch managers to inspire them and their teams to achieve company and branch targets Identify underperforming branches and develop a business plan to address and manage issues effectively Plan for succession in the region through the identification of individuals with potential for development and growth Create a positive environment achieving stable retention and low levels of attrition Ensure your region is aligned with our values and culture Provide management cover at branches to support the team at busy times and during periods of holiday and sickness, where necessary Growth Encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward Take a hands-on approach in winning and delivering business to the branches as well as assisting branches with winning new business Act as a role model in encouraging and developing active business development in branches Formulate growth strategies to ensure long-term success across the area branch network Attend industry events, conferences, and networking opportunities to build relationships and increase the company s profile in the homecare sector Quality Assurance Ensure that all branches operate legally, safely and efficiently and adhere to the Nurseplus policies and procedures at all times Promote equal opportunities in recruitment, placement and training of branch employees Deal professionally and with empathy with HR issues as they arise, and seeking advice from the HR team as required General Build collaborative working relationships with the other operators, key members of the senior team and internal and external stakeholders Work flexibly, as required, at any site or external premises Successfully complete necessary training or re-training to fulfil the requirements of the role Undertake other duties that Nurseplus may, from time to time, reasonably require, commensurate with the position Act as a role model, demonstrating confidentiality, a positive attitude and sense of perspective Skills/Experience Knowledge of the care sector, in particular community care Strong leadership and communication skills with the ability to build relationships at all levels Solutions focused with the ability to make decisions Strong influencing and negotiation skills Excellent organisational, and time management skills Demonstrates a can-do attitude advocating and championing change Previous multi-site operational leadership and management experience Business acumen with experience of analysing data and insight to develop commercial decisions Current UK driving license and a willingness to travel Benefits of working with Nurseplus Performance related bonus scheme Generous annual leave entitlement, plus an extra day for every year of service (up to five) Career development pathway with clear progression opportunities Company healthcare scheme for your peace of mind Contributory pension scheme High street and online discounts via the Blue Light Card Your birthday off to celebrate your special day Two charitable giving days to support your charity of choice Cycle to work scheme to support healthy commuting Generous maternity and paternity benefits Discounted health club membership Wellbeing support, including online GP access, digital physiotherapy, and face-to-face counselling Routine dental and optical cover INDPRM
