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homelessness reviews officer
Gap Personnel
Housing & Support Officer
Gap Personnel
Job Title: Housing & Support Officer (Level 1 / Level 2) Location: Swindon Hours: (Apply online only) or (Apply online only) Salary: £27,000 per annum Job Overview We are currently recruiting for a compassionate and motivated Housing & Support Officer to support vulnerable individuals facing multiple and complex needs. This rewarding role involves helping clients sustain accommodation, improve independence, and overcome barriers such as homelessness, mental health challenges, substance misuse, offending behaviour, and unemployment. You will work closely with internal teams and external agencies to deliver person-centred support, housing management, and resettlement services that empower individuals to make positive long-term changes. This position requires flexibility, excellent communication skills, and a genuine commitment to improving lives. Participation in an on-call rota may be required. Key Responsibilities Provide housing management, tenancy sustainment, and resettlement support to clients. Process referrals and complete assessments to determine suitability for services. Manage an allocated caseload effectively, ensuring timely support and accurate records. Develop personalised support plans focused on housing goals, independence, and wellbeing. Carry out regular reviews and monitor progress against agreed outcomes. Support clients with accessing benefits, budgeting, charitable grants, and income maximisation. Liaise with landlords, housing providers, support agencies, and statutory services. Advocate on behalf of clients to access appropriate services and opportunities. Manage breaches of tenancy/licence agreements in line with procedures. Maintain accurate case notes, records, and database systems. Assist in reducing void periods and ensuring properties are occupied promptly. Conduct health & safety checks on properties and report repairs or maintenance issues. Support rent recovery processes and work with relevant teams regarding arrears. Attend client meetings, case reviews, and multi-agency meetings as required. Provide reports, statistical information, and case studies when needed. Contribute to team meetings, training, and continuous service improvement. Provide cover for colleagues during absence when required. Work occasional evenings or weekends where service delivery requires it. Requirements Essential Skills & Experience Experience working in housing, homelessness, support work, social care, or a related field. Strong understanding of the challenges faced by vulnerable adults. Excellent communication skills, both written and verbal. Ability to build professional relationships and motivate clients positively. Good organisational skills with the ability to manage a busy caseload. Strong IT skills including Microsoft Office and case management systems. High levels of confidentiality, professionalism, and attention to detail. Ability to work independently and as part of a team. Flexible and adaptable approach to work. Full UK driving licence and access to a vehicle is essential. Benefits Mileage paid at 45p per mile for business travel. Ongoing training and development opportunities. Supportive team environment. Career progression opportunities. Competitive salary and benefits package. Compliance Requirements Enhanced DBS check required. Right to work in the UK. Willingness to work within safeguarding, confidentiality, equality, diversity, and health & safety policies. Apply Now If you are a serious applicant who meets the above criteria and is looking to join a successful and growing team, we want to hear from you. This role offers an excellent opportunity for career progression and the chance to become a valued permanent member of staff. Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don t have a CV? Call the office on (phone number removed) and the team will help you with your registration. Gap Personnel is acting as an employment business.
May 01, 2026
Full time
Job Title: Housing & Support Officer (Level 1 / Level 2) Location: Swindon Hours: (Apply online only) or (Apply online only) Salary: £27,000 per annum Job Overview We are currently recruiting for a compassionate and motivated Housing & Support Officer to support vulnerable individuals facing multiple and complex needs. This rewarding role involves helping clients sustain accommodation, improve independence, and overcome barriers such as homelessness, mental health challenges, substance misuse, offending behaviour, and unemployment. You will work closely with internal teams and external agencies to deliver person-centred support, housing management, and resettlement services that empower individuals to make positive long-term changes. This position requires flexibility, excellent communication skills, and a genuine commitment to improving lives. Participation in an on-call rota may be required. Key Responsibilities Provide housing management, tenancy sustainment, and resettlement support to clients. Process referrals and complete assessments to determine suitability for services. Manage an allocated caseload effectively, ensuring timely support and accurate records. Develop personalised support plans focused on housing goals, independence, and wellbeing. Carry out regular reviews and monitor progress against agreed outcomes. Support clients with accessing benefits, budgeting, charitable grants, and income maximisation. Liaise with landlords, housing providers, support agencies, and statutory services. Advocate on behalf of clients to access appropriate services and opportunities. Manage breaches of tenancy/licence agreements in line with procedures. Maintain accurate case notes, records, and database systems. Assist in reducing void periods and ensuring properties are occupied promptly. Conduct health & safety checks on properties and report repairs or maintenance issues. Support rent recovery processes and work with relevant teams regarding arrears. Attend client meetings, case reviews, and multi-agency meetings as required. Provide reports, statistical information, and case studies when needed. Contribute to team meetings, training, and continuous service improvement. Provide cover for colleagues during absence when required. Work occasional evenings or weekends where service delivery requires it. Requirements Essential Skills & Experience Experience working in housing, homelessness, support work, social care, or a related field. Strong understanding of the challenges faced by vulnerable adults. Excellent communication skills, both written and verbal. Ability to build professional relationships and motivate clients positively. Good organisational skills with the ability to manage a busy caseload. Strong IT skills including Microsoft Office and case management systems. High levels of confidentiality, professionalism, and attention to detail. Ability to work independently and as part of a team. Flexible and adaptable approach to work. Full UK driving licence and access to a vehicle is essential. Benefits Mileage paid at 45p per mile for business travel. Ongoing training and development opportunities. Supportive team environment. Career progression opportunities. Competitive salary and benefits package. Compliance Requirements Enhanced DBS check required. Right to work in the UK. Willingness to work within safeguarding, confidentiality, equality, diversity, and health & safety policies. Apply Now If you are a serious applicant who meets the above criteria and is looking to join a successful and growing team, we want to hear from you. This role offers an excellent opportunity for career progression and the chance to become a valued permanent member of staff. Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don t have a CV? Call the office on (phone number removed) and the team will help you with your registration. Gap Personnel is acting as an employment business.
Oscar Underhill Recruitment Solutions Ltd
Support Worker
Oscar Underhill Recruitment Solutions Ltd Exeter, Devon
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oct 03, 2025
Full time
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oscar Underhill Recruitment Solutions Ltd
Mental Health Team Leader
Oscar Underhill Recruitment Solutions Ltd
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
Oct 03, 2025
Full time
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
Adecco
Temporary Accommodation Officer
Adecco South Croydon, Surrey
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 03, 2025
Contractor
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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