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customer support representative
Randstad Technologies Recruitment
Customer Service Representative
Randstad Technologies Recruitment Newcastle Upon Tyne, Tyne And Wear
Customer Service Newcastle - onsite 6 Months Contract + Extension 15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. 15.54 per hour Newcastle Based NE27 0by onsite 6 Months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 24, 2026
Contractor
Customer Service Newcastle - onsite 6 Months Contract + Extension 15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. 15.54 per hour Newcastle Based NE27 0by onsite 6 Months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Generator Specialist TFA
Arabellesolutions
Generator Specialist TFA page is loaded Generator Specialist TFAlocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102314At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world. We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger.The Generator Specialist Technical Field Advisor (TFA) travels to customer sites in the UK and Overseas to support our customers with their installation, maintenance, retrofits and warranty work on Nuclear power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.The Generator Specialist TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures. Location: UK & Overseas Essential Function & Responsibilities Perform on-site Generator inspection, rewinds, installation, ongoing preventive maintenance, repair after installation. Perform inspection and testing of the generator field and stator utilising the latest technology. Direct and perform repair or inspection procedures utilising the latest electronic communication, references and documentation technologies. Strong knowledge and experience with AC and DC Motors / Generators. Working knowledge of basic electrical circuits and electrical troubleshooting. Working knowledge of prints/print reading, such as manufacturing drawings, P&IDs and schematic drawings. Pre-outage planning, possibly recommending and administering policies and procedures as part of the planning process, Lead execution of projects, including: generator field and stator rewinds, general generator repairs, and inspections. Respond to requests for emergency repairs and services to troublesome equipment Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites Perform administrative functions such as: writing and amending as required Risk Assessments & Method statements, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers. Signs off on all changes implemented. Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge. Drive customer satisfaction through commitment to quality. Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions, customers and legislative safety standards. Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs. Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages. Ensure all parts needed for the job are shipped to the site and checked before installation. Participate as a Service Team member dedicated to Safety metrics. Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work. Provide Supervision of team as required to execute the job when needed. Perform aftermarket upgrades that need to be performed at the site level. Perform other duties as assigned Qualifications /Requirements Technical/University degree or qualifying experience OR a High School Diploma / GED with extensive experience in a Field Services role Strong experience in a field services or power generation equipment maintenance position Technical competence in reading measuring equipment. Extensive travel to and from projects and various field assignments will be required, UK & Overseas. High Level of Computer Literacy required. Fluent in English language. Desired Characteristics High Experienced level, has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Some Winding knowledge and background to perform inspections with non diagnostic or electrical intervention. Demonstrates mentor and team lead skills. Experience and training on Alstom, Siemens or other OEM equipment is preferred Extensive Field Engineering Services experience is required Strong organizational skills Strong project management skills Strong oral and written communication skills Strong interpersonal and leadership skills Strong business acumen and ability to sell Arabelle Solutions products to the customer when required.Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.At Arabelle Solutions, we know diversity makes teams and business stronger.Arabelle Solutions believes that investing in employee development is key to our success. Our culture of learning focuses on developing our people and promoting the skills for the future. Thrive in a supportive work culture that is committed to continuous learning. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match !
Apr 24, 2026
Full time
Generator Specialist TFA page is loaded Generator Specialist TFAlocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102314At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world. We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger.The Generator Specialist Technical Field Advisor (TFA) travels to customer sites in the UK and Overseas to support our customers with their installation, maintenance, retrofits and warranty work on Nuclear power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.The Generator Specialist TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures. Location: UK & Overseas Essential Function & Responsibilities Perform on-site Generator inspection, rewinds, installation, ongoing preventive maintenance, repair after installation. Perform inspection and testing of the generator field and stator utilising the latest technology. Direct and perform repair or inspection procedures utilising the latest electronic communication, references and documentation technologies. Strong knowledge and experience with AC and DC Motors / Generators. Working knowledge of basic electrical circuits and electrical troubleshooting. Working knowledge of prints/print reading, such as manufacturing drawings, P&IDs and schematic drawings. Pre-outage planning, possibly recommending and administering policies and procedures as part of the planning process, Lead execution of projects, including: generator field and stator rewinds, general generator repairs, and inspections. Respond to requests for emergency repairs and services to troublesome equipment Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites Perform administrative functions such as: writing and amending as required Risk Assessments & Method statements, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers. Signs off on all changes implemented. Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge. Drive customer satisfaction through commitment to quality. Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions, customers and legislative safety standards. Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs. Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages. Ensure all parts needed for the job are shipped to the site and checked before installation. Participate as a Service Team member dedicated to Safety metrics. Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work. Provide Supervision of team as required to execute the job when needed. Perform aftermarket upgrades that need to be performed at the site level. Perform other duties as assigned Qualifications /Requirements Technical/University degree or qualifying experience OR a High School Diploma / GED with extensive experience in a Field Services role Strong experience in a field services or power generation equipment maintenance position Technical competence in reading measuring equipment. Extensive travel to and from projects and various field assignments will be required, UK & Overseas. High Level of Computer Literacy required. Fluent in English language. Desired Characteristics High Experienced level, has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Some Winding knowledge and background to perform inspections with non diagnostic or electrical intervention. Demonstrates mentor and team lead skills. Experience and training on Alstom, Siemens or other OEM equipment is preferred Extensive Field Engineering Services experience is required Strong organizational skills Strong project management skills Strong oral and written communication skills Strong interpersonal and leadership skills Strong business acumen and ability to sell Arabelle Solutions products to the customer when required.Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.At Arabelle Solutions, we know diversity makes teams and business stronger.Arabelle Solutions believes that investing in employee development is key to our success. Our culture of learning focuses on developing our people and promoting the skills for the future. Thrive in a supportive work culture that is committed to continuous learning. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match !
Elizabeth Michael Associates Ltd
Sales Support Coordinator
Elizabeth Michael Associates Ltd Bulwell, Nottinghamshire
Sales Support Coordinator NG8, Nottingham 8:00am 5:00pm Monday Friday £29,000 - £32,000 Looking for someone to start asap Job Purpose To provide efficient and accurate quotation, order processing and customer support within an engineering sales environment, ensuring a high standard of service delivery from enquiry through to order fulfilment. The role is responsible for preparing timely and commercially sound quotations aligned with customer requirements and company pricing strategies, while maintaining strong communication with customers, internal teams and external sales representatives. The position plays a key part in converting enquiries into confirmed orders. A core focus is to maintain strong customer relationships by delivering clear communication, resolving queries promptly and providing reliable updates on order and quote status. In addition, the role contributes to continuous improvement of quoting and order processes, ensuring efficiency, accuracy and profitability targets are met. Job Responsibilities Prepare accurate and detailed quotes for products and services based on customer requirements and specifications, and update the stock card accordingly Work with other departments to gather information needed for complex or customised quotes Respond to all sales inbox enquiries within one hour to confirm receipt and request any additional information needed to prepare the quote Complete all quotes as quickly as possible while maintaining both customer and company standards Ensure all quoted prices follow current customer-specific pricing, discount structures and profit margin targets Convert quotations into sales orders accurately and promptly, ensuring smooth progression from order to delivery and always adding one additional day to the expected delivery date Communicate directly with customers by phone or email when needed to confirm requirements or provide information such as lead times Resolve customer issues where possible and escalate unresolved matters to the appropriate department Support the external sales team with quote requests, status updates and clarifications Communicate clearly with external sales to fully understand customer needs and ensure quotes meet agreed requirements Maintain accurate records of all quote requests, specifications, revisions and approvals Track and document follow ups and feedback on quotes and use this information to improve future quoting accuracy and processes Take part in regular reviews of quoting procedures to identify improvements in accuracy and efficiency Skills Required Strong written and verbal communication skills Excellent organisation and time management High attention to detail and accuracy Proficient in Microsoft Office (especially Excel) Good customer service skills Ability to work under pressure and prioritise tasks Problem-solving skills Team player with a proactive approach EMA25
Apr 23, 2026
Full time
Sales Support Coordinator NG8, Nottingham 8:00am 5:00pm Monday Friday £29,000 - £32,000 Looking for someone to start asap Job Purpose To provide efficient and accurate quotation, order processing and customer support within an engineering sales environment, ensuring a high standard of service delivery from enquiry through to order fulfilment. The role is responsible for preparing timely and commercially sound quotations aligned with customer requirements and company pricing strategies, while maintaining strong communication with customers, internal teams and external sales representatives. The position plays a key part in converting enquiries into confirmed orders. A core focus is to maintain strong customer relationships by delivering clear communication, resolving queries promptly and providing reliable updates on order and quote status. In addition, the role contributes to continuous improvement of quoting and order processes, ensuring efficiency, accuracy and profitability targets are met. Job Responsibilities Prepare accurate and detailed quotes for products and services based on customer requirements and specifications, and update the stock card accordingly Work with other departments to gather information needed for complex or customised quotes Respond to all sales inbox enquiries within one hour to confirm receipt and request any additional information needed to prepare the quote Complete all quotes as quickly as possible while maintaining both customer and company standards Ensure all quoted prices follow current customer-specific pricing, discount structures and profit margin targets Convert quotations into sales orders accurately and promptly, ensuring smooth progression from order to delivery and always adding one additional day to the expected delivery date Communicate directly with customers by phone or email when needed to confirm requirements or provide information such as lead times Resolve customer issues where possible and escalate unresolved matters to the appropriate department Support the external sales team with quote requests, status updates and clarifications Communicate clearly with external sales to fully understand customer needs and ensure quotes meet agreed requirements Maintain accurate records of all quote requests, specifications, revisions and approvals Track and document follow ups and feedback on quotes and use this information to improve future quoting accuracy and processes Take part in regular reviews of quoting procedures to identify improvements in accuracy and efficiency Skills Required Strong written and verbal communication skills Excellent organisation and time management High attention to detail and accuracy Proficient in Microsoft Office (especially Excel) Good customer service skills Ability to work under pressure and prioritise tasks Problem-solving skills Team player with a proactive approach EMA25
RK Accountancy
Bid Coordinator
RK Accountancy Skelmersdale, Lancashire
Bid Coordinator role £27k dep in experience Based full time in Skelmersdale Are you a recent graduate (or starting out in your career) with strong admin skills and a positive, ambitious mindset? We re looking for someone who is: - Organised and detail-oriented - Confident using Microsoft Outlook, Excel & Office tools - Eager to learn, grow, and build a long-term career No experience? No problem. You ll receive full training and ongoing support to help you succeed from day one. This is more than just a starting role - after 12 months, there s a clear pathway to progress into a Sales Representative position. If you re ready to kickstart your career and grow with a supportive team, we d love to hear from you. Duties and Responsibilities: • Reviewing tender notice alerts. • Searching for new opportunities. • Checking emails and managing the team inbox. • Putting together a brief overview of new opportunities for circulation. • Supporting the bid / no bid process. • Expression of Interest registration. • Updating the tender register. • Updating opportunity folders. • Collating technical queries as part of the submission process. • Working with the bid management team to ensure timely submissions. • Client portal management. • Client and competitor research. • Updating Customer Engagement system. • Completion of supplier approval questionnaires. • Working with the wider team to maintain and up to date internal communications list. • Supporting the wider bid team with the bid governance process. • Creation and circulation of weekly reports. Skills and Experience: • A passion for working in bid and proposals. • Strong organisational and project management skills with the ability to work under pressure and adhere to strict deadlines. • Excellent organisational skills are essential. • Self-motivated and able to work without constant direction and guidance. • Ability to support several concurrent activities. • Excellent listening skills. • Excellent time management. • Microsoft office package; including Word, PowerPoint and Visio. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Apr 23, 2026
Full time
Bid Coordinator role £27k dep in experience Based full time in Skelmersdale Are you a recent graduate (or starting out in your career) with strong admin skills and a positive, ambitious mindset? We re looking for someone who is: - Organised and detail-oriented - Confident using Microsoft Outlook, Excel & Office tools - Eager to learn, grow, and build a long-term career No experience? No problem. You ll receive full training and ongoing support to help you succeed from day one. This is more than just a starting role - after 12 months, there s a clear pathway to progress into a Sales Representative position. If you re ready to kickstart your career and grow with a supportive team, we d love to hear from you. Duties and Responsibilities: • Reviewing tender notice alerts. • Searching for new opportunities. • Checking emails and managing the team inbox. • Putting together a brief overview of new opportunities for circulation. • Supporting the bid / no bid process. • Expression of Interest registration. • Updating the tender register. • Updating opportunity folders. • Collating technical queries as part of the submission process. • Working with the bid management team to ensure timely submissions. • Client portal management. • Client and competitor research. • Updating Customer Engagement system. • Completion of supplier approval questionnaires. • Working with the wider team to maintain and up to date internal communications list. • Supporting the wider bid team with the bid governance process. • Creation and circulation of weekly reports. Skills and Experience: • A passion for working in bid and proposals. • Strong organisational and project management skills with the ability to work under pressure and adhere to strict deadlines. • Excellent organisational skills are essential. • Self-motivated and able to work without constant direction and guidance. • Ability to support several concurrent activities. • Excellent listening skills. • Excellent time management. • Microsoft office package; including Word, PowerPoint and Visio. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Beth Spearman-Oxx
Shop Volunteer - Allestree
Beth Spearman-Oxx Derby, Derbyshire
Here's 5 reasons you'll love to volunteer in our shops: It's fun It's flexible You'll learn and share skills You'll be making a difference You'll work with a great team We're passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Volunteering in the shop Our Allestree Shop Volunteers are in the middle of it all, and there's plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised. It's up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you've applied. Why volunteer with Save the Children? In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. Skills and experiences we seek We welcome applications from people with a wide range of skills and experiences. You don't need any retail or shop experience as full training will be provided. What's important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you. What happens next? After you've filled in an application, we will invite you for an informal trial shift. It's a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it's for you. We also ask for a couple of references (these don't have to be formal workplace ones, just someone who has known you for over 6 months and isn't related). How to apply Express your interest on email via the apply button. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Apr 23, 2026
Full time
Here's 5 reasons you'll love to volunteer in our shops: It's fun It's flexible You'll learn and share skills You'll be making a difference You'll work with a great team We're passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Volunteering in the shop Our Allestree Shop Volunteers are in the middle of it all, and there's plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised. It's up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you've applied. Why volunteer with Save the Children? In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. Skills and experiences we seek We welcome applications from people with a wide range of skills and experiences. You don't need any retail or shop experience as full training will be provided. What's important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you. What happens next? After you've filled in an application, we will invite you for an informal trial shift. It's a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it's for you. We also ask for a couple of references (these don't have to be formal workplace ones, just someone who has known you for over 6 months and isn't related). How to apply Express your interest on email via the apply button. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Legal Counsel Regulatory
Abound
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
Apr 23, 2026
Full time
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
Gordon Murray Group
Sales Specialist
Gordon Murray Group Windlesham, Surrey
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.At Gordon Murray Automotive, customer interactions are treated with the highest level of importance. As a Sales Specialist, you will contribute directly to elevating the customer journey -from initial vehicle previews through to final handover and ongoing ownership. This position is ideally suited to a driven, ambitious self-starter with experience in a dealer or OEM environment who is ready to thrive in a fast-paced, high-performance automotive brand. The Sales team also oversees all Gordon Murray Special Vehicle purchases, automobiles positioned at the highest tier of the automotive world and therefore requiring an exceptionally prestigious, meticulously delivered customer experience. Key Responsibilities Act as a confident, customer-facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level. Support and enhance the GMA Customer Journey by providing high-quality administrative and operational support throughout the full ownership lifecycle. Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad-hoc event support, and overseeing aftersales order management. Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience. This includes preparing show cars and the customer experience centre, coordinating catering, and managing all logistical arrangements for both our custodians and internal teams on site. Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries. Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience. Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range. With proven success, this responsibility may extend to working directly with customers to guide them through their specification choices. Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public. Take responsibility for issuing, approving, and archiving physical colour and trim samples. Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date. Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction. Skills, Knowledge and Expertise Experience and/or demonstratable passion for the luxury automotive industry is desirable at a retailer/ dealer or OEM level preferred Exceptional eye for detail and the ability to communicate clearly with others Able to use a variety of IT Packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI at an advanced standard. Customer facing and interpersonal skills delivered with a strong level of confidence to support a best-in-class customer journey. Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities, against tight deadlines, whilst maintaining strong attention to detail. Benefits As well as the opportunity to work with a fantastic team, the position comes with: Competitive Base Salary Private Medical Scheme Life Assurance Holiday Loyalty Bonus Scheme Enhanced Personal Pension Plan Enhanced Maternity & Paternity Pay Cycle to Work Scheme Salary Sacrifice Car Lease Scheme Parking Onsite Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.
Apr 23, 2026
Full time
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.At Gordon Murray Automotive, customer interactions are treated with the highest level of importance. As a Sales Specialist, you will contribute directly to elevating the customer journey -from initial vehicle previews through to final handover and ongoing ownership. This position is ideally suited to a driven, ambitious self-starter with experience in a dealer or OEM environment who is ready to thrive in a fast-paced, high-performance automotive brand. The Sales team also oversees all Gordon Murray Special Vehicle purchases, automobiles positioned at the highest tier of the automotive world and therefore requiring an exceptionally prestigious, meticulously delivered customer experience. Key Responsibilities Act as a confident, customer-facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level. Support and enhance the GMA Customer Journey by providing high-quality administrative and operational support throughout the full ownership lifecycle. Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad-hoc event support, and overseeing aftersales order management. Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience. This includes preparing show cars and the customer experience centre, coordinating catering, and managing all logistical arrangements for both our custodians and internal teams on site. Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries. Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience. Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range. With proven success, this responsibility may extend to working directly with customers to guide them through their specification choices. Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public. Take responsibility for issuing, approving, and archiving physical colour and trim samples. Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date. Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction. Skills, Knowledge and Expertise Experience and/or demonstratable passion for the luxury automotive industry is desirable at a retailer/ dealer or OEM level preferred Exceptional eye for detail and the ability to communicate clearly with others Able to use a variety of IT Packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI at an advanced standard. Customer facing and interpersonal skills delivered with a strong level of confidence to support a best-in-class customer journey. Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities, against tight deadlines, whilst maintaining strong attention to detail. Benefits As well as the opportunity to work with a fantastic team, the position comes with: Competitive Base Salary Private Medical Scheme Life Assurance Holiday Loyalty Bonus Scheme Enhanced Personal Pension Plan Enhanced Maternity & Paternity Pay Cycle to Work Scheme Salary Sacrifice Car Lease Scheme Parking Onsite Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.
Aspire Recruitment
Customer Service Representative
Aspire Recruitment
Customer Service Representative Permanent Job £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join this successful technology based company known for its innovation and positive impact on the community and environment. With a supportive work culture, this is an exciting opportunity to join the customer service team permanently due to expansion. You would be working with a team of five where collaboration and resilience are valued. You will be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers from onboarding to technical support and equipment returns. Diagnose and resolve software, hardware, and connectivity queries using remote tools. Check device data for accuracy and provide insightful reports. Liaise with internal teams to resolve complex technical issues. Maintain accurate records in a CRM system (experience with HubSpot is a plus!). Represent and promote company values in every interaction. Provide professional and timely responses to customers. What We re Looking For: Strong customer service skills You ll be handling most customer interactions over the phone. Resilient and adaptable nature Problem-solving is second nature to you. Technical understanding Prior tech experience is great and your ability to explain information clearly matters. Detail-oriented and organised Comfortable prioritising multiple tasks effectively. Team player You thrive in a collaborative environment and take pride in your work. Why Join Us? Supportive and close-knit team. A structured onboarding process to set you up for success with continuous training. Office-based to start, transitioning to hybrid after settling in. Annual performance bonus (up to 10% of salary). 25 days holiday plus bank holidays, plus an extra day for your birthday. Simply Health cover. Nest Pension with matched contributions up to 3%. Life assurance (3x salary). Enhanced maternity and paternity pay. Regular staff incentives. If you re ready to make a real difference in customer experiences and technical support, we d love to hear from you! To find out more and see a full job spec then please contact Ruth today on (phone number removed) or email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Apr 23, 2026
Full time
Customer Service Representative Permanent Job £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join this successful technology based company known for its innovation and positive impact on the community and environment. With a supportive work culture, this is an exciting opportunity to join the customer service team permanently due to expansion. You would be working with a team of five where collaboration and resilience are valued. You will be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers from onboarding to technical support and equipment returns. Diagnose and resolve software, hardware, and connectivity queries using remote tools. Check device data for accuracy and provide insightful reports. Liaise with internal teams to resolve complex technical issues. Maintain accurate records in a CRM system (experience with HubSpot is a plus!). Represent and promote company values in every interaction. Provide professional and timely responses to customers. What We re Looking For: Strong customer service skills You ll be handling most customer interactions over the phone. Resilient and adaptable nature Problem-solving is second nature to you. Technical understanding Prior tech experience is great and your ability to explain information clearly matters. Detail-oriented and organised Comfortable prioritising multiple tasks effectively. Team player You thrive in a collaborative environment and take pride in your work. Why Join Us? Supportive and close-knit team. A structured onboarding process to set you up for success with continuous training. Office-based to start, transitioning to hybrid after settling in. Annual performance bonus (up to 10% of salary). 25 days holiday plus bank holidays, plus an extra day for your birthday. Simply Health cover. Nest Pension with matched contributions up to 3%. Life assurance (3x salary). Enhanced maternity and paternity pay. Regular staff incentives. If you re ready to make a real difference in customer experiences and technical support, we d love to hear from you! To find out more and see a full job spec then please contact Ruth today on (phone number removed) or email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Large Store Manager - West Dorset Area/Salisbury Area
Marks and Spencer Plc Southampton, Hampshire
As a Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Benefits: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation. Competitive holiday allowance with the option to buy more. Discretionary bonus schemes linked to your performance and ours. Strong pension and life assurance to help plan for the future. Tailored induction and training to support your development from day one. Exclusive perks and savings through our M&S Choices portal. Market leading family policies, including parental, adoption and neonatal leave. 24/7 wellbeing support, including virtual GP access and mental health services. One paid volunteer day a year to support a cause that matters to you. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Apr 23, 2026
Full time
As a Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Benefits: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation. Competitive holiday allowance with the option to buy more. Discretionary bonus schemes linked to your performance and ours. Strong pension and life assurance to help plan for the future. Tailored induction and training to support your development from day one. Exclusive perks and savings through our M&S Choices portal. Market leading family policies, including parental, adoption and neonatal leave. 24/7 wellbeing support, including virtual GP access and mental health services. One paid volunteer day a year to support a cause that matters to you. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Beth Spearman-Oxx
Shop Volunteer - Holywood, Belfast
Beth Spearman-Oxx City, Belfast
Here's 5 reasons you'll love to volunteer in our shops: It's fun It's flexible You'll learn and share skills You'll be making a difference You'll work with a great team We're passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Volunteering in the shop Our Holywood, Belfast Shop Volunteers are in the middle of it all, and there's plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised. It's up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you've applied. Why volunteer with Save the Children? In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. Skills and experiences we seek We welcome applications from people with a wide range of skills and experiences. You don't need any retail or shop experience as full training will be provided. What's important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you. What happens next? After you've filled in an application, we will invite you for an informal trial shift. It's a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it's for you. We also ask for a couple of references (these don't have to be formal workplace ones, just someone who has known you for over 6 months and isn't related). How to apply Express your interest on email via the apply button. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Apr 23, 2026
Full time
Here's 5 reasons you'll love to volunteer in our shops: It's fun It's flexible You'll learn and share skills You'll be making a difference You'll work with a great team We're passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Volunteering in the shop Our Holywood, Belfast Shop Volunteers are in the middle of it all, and there's plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised. It's up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you've applied. Why volunteer with Save the Children? In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. Skills and experiences we seek We welcome applications from people with a wide range of skills and experiences. You don't need any retail or shop experience as full training will be provided. What's important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you. What happens next? After you've filled in an application, we will invite you for an informal trial shift. It's a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it's for you. We also ask for a couple of references (these don't have to be formal workplace ones, just someone who has known you for over 6 months and isn't related). How to apply Express your interest on email via the apply button. Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Bid Writer - Salford
Legends Global Salford, Manchester
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. The Role The Bid Writer / Copywriter will play a hands on role in writing and delivering competitive bids and tenders, supporting the Legends Global Business Development team to win new business and drive growth by producing high-quality written submissions-personally drafting, rewriting and refining bids, proposals and sales collateral in response to formal procurement processes. The role has a strong emphasis on writing substantial sections of long form tender responses, translating technical and operational content into clear, compelling narratives that align to our win themes, client priorities and published evaluation criteria. You will be responsible for core bid-writing activity, helping to maintain and continuously improve our bid library, templates and case studies to increase speed, quality and consistency across submissions. You will also support document control and version management via SharePoint, build polished presentation materials in PowerPoint, and assist with CRM hygiene and pipeline tracking as part of an end to end bid lifecycle. We're seeking a positive, energetic and commercially aware professional with proven, hands on experience writing competitive bids or tenders and proven experience in a bid role. This role is not a general marketing or creative copywriting position; it requires an organised, detail-driven writer with excellent judgement, able to work confidently with subject matter experts and stakeholders to deliver fully compliant, submission ready bids under tight deadlines. Key Responsibilities: Draft, write and edit fully compliant tender responses, EOIs, proposals and capability statements-turning complex/technical inputs into clear, persuasive client-facing copy against published scoring criteria. Work with subject matter experts to gather content, conduct structured interviews, and shape win themes, storyboards and key messages across sections in line with bid strategies and evaluation models. Manage bid coordination fundamentals: response matrices, compliance checks, formatting, file naming, approvals routing, portal submissions and deadline management. Maintain and curate the bid library in SharePoint-reusable content, templates, boilerplate responses, CVs, project sheets and case studies-ensuring version control and easy retrieval. Produce and refresh PowerPoint pitch decks and proposal presentations, ensuring strong narrative flow, brand consistency and high-quality visual communication. Quality assurance across submissions: proof-read for grammar, clarity and consistency; validate evidence, metrics and case studies; ensure tone of voice aligns to the Legends Global brand. Support CRM and pipeline hygiene-update opportunities, contacts and notes; track bid stages and outcomes; generate weekly pursuit activity and status reports when required. Drive continuous improvement through post-submission lessons learned, debrief notes and content updates to strengthen future bids and improve speed-to-market and win rates. Candidate Profile: To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Formal education in communications, marketing, business, journalism or a related discipline (or equivalent professional experience). Proven, demonstrable experience writing and managing competitive bids, tenders or RFP responses within a medium to large scale organisation. Direct experience of working within formal procurement or regulated bidding environments (public sector, concessions, facilities, infrastructure, sport/entertainment, or comparable sectors preferred). Full professional fluency in English is required, with exceptional written skills and a strong eye for detail, specifically within long-form, structured bid responses. Ability to thrive in a fast-paced environment, manage multiple priorities, and deliver high-quality work to tight deadlines. Strong stakeholder management skills-able to collaborate with technical teams and senior leaders to capture content and drive review cycles. Confident working with templates and brand guidelines, and comfortable handling sensitive/confidential information, including commercially sensitive bid data. Advanced proficiency in Microsoft Word (long-form formatting, styles, layouts) and strong capability in PowerPoint; proficient in SharePoint and working with CRM databases and bid portals (plus Excel and other Office tools). Recruitment Process Outlined: 1st Stage - Introduction call with Business Development team 2nd Stage - Interview and Presentation with EVP of Business Development Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 23, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. The Role The Bid Writer / Copywriter will play a hands on role in writing and delivering competitive bids and tenders, supporting the Legends Global Business Development team to win new business and drive growth by producing high-quality written submissions-personally drafting, rewriting and refining bids, proposals and sales collateral in response to formal procurement processes. The role has a strong emphasis on writing substantial sections of long form tender responses, translating technical and operational content into clear, compelling narratives that align to our win themes, client priorities and published evaluation criteria. You will be responsible for core bid-writing activity, helping to maintain and continuously improve our bid library, templates and case studies to increase speed, quality and consistency across submissions. You will also support document control and version management via SharePoint, build polished presentation materials in PowerPoint, and assist with CRM hygiene and pipeline tracking as part of an end to end bid lifecycle. We're seeking a positive, energetic and commercially aware professional with proven, hands on experience writing competitive bids or tenders and proven experience in a bid role. This role is not a general marketing or creative copywriting position; it requires an organised, detail-driven writer with excellent judgement, able to work confidently with subject matter experts and stakeholders to deliver fully compliant, submission ready bids under tight deadlines. Key Responsibilities: Draft, write and edit fully compliant tender responses, EOIs, proposals and capability statements-turning complex/technical inputs into clear, persuasive client-facing copy against published scoring criteria. Work with subject matter experts to gather content, conduct structured interviews, and shape win themes, storyboards and key messages across sections in line with bid strategies and evaluation models. Manage bid coordination fundamentals: response matrices, compliance checks, formatting, file naming, approvals routing, portal submissions and deadline management. Maintain and curate the bid library in SharePoint-reusable content, templates, boilerplate responses, CVs, project sheets and case studies-ensuring version control and easy retrieval. Produce and refresh PowerPoint pitch decks and proposal presentations, ensuring strong narrative flow, brand consistency and high-quality visual communication. Quality assurance across submissions: proof-read for grammar, clarity and consistency; validate evidence, metrics and case studies; ensure tone of voice aligns to the Legends Global brand. Support CRM and pipeline hygiene-update opportunities, contacts and notes; track bid stages and outcomes; generate weekly pursuit activity and status reports when required. Drive continuous improvement through post-submission lessons learned, debrief notes and content updates to strengthen future bids and improve speed-to-market and win rates. Candidate Profile: To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Formal education in communications, marketing, business, journalism or a related discipline (or equivalent professional experience). Proven, demonstrable experience writing and managing competitive bids, tenders or RFP responses within a medium to large scale organisation. Direct experience of working within formal procurement or regulated bidding environments (public sector, concessions, facilities, infrastructure, sport/entertainment, or comparable sectors preferred). Full professional fluency in English is required, with exceptional written skills and a strong eye for detail, specifically within long-form, structured bid responses. Ability to thrive in a fast-paced environment, manage multiple priorities, and deliver high-quality work to tight deadlines. Strong stakeholder management skills-able to collaborate with technical teams and senior leaders to capture content and drive review cycles. Confident working with templates and brand guidelines, and comfortable handling sensitive/confidential information, including commercially sensitive bid data. Advanced proficiency in Microsoft Word (long-form formatting, styles, layouts) and strong capability in PowerPoint; proficient in SharePoint and working with CRM databases and bid portals (plus Excel and other Office tools). Recruitment Process Outlined: 1st Stage - Introduction call with Business Development team 2nd Stage - Interview and Presentation with EVP of Business Development Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Terminal Manager - Belfast
Impala Terminals Group City, Belfast
Terminal Manager - Belfast page is loaded Terminal Manager - Belfastlocations: Belfast, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (30+ days left to apply)job requisition id: R-017669 Main Purpose: We are seeking to hire a highly qualified and experienced professional to manage our Oil Storage Terminal at Belfast. The successful candidate will lead the resources of the Terminal, implement business objectives in collaboration with senior management, and ensure the Terminal's financial results, safety, and environmental performance. The successful candidate will develop and implement strategies to improve overall Terminal performance. Key Responsibilities:Coordinate day-to-day operations of the Terminal, preparing and controlling revenue budgets while minimising operating costs and ensuring compliance with UK safety and environmental legislation.Safety Critical Responsibilities (MAH - Major Accident Hazards)Ensure that all subordinates are fully briefed on the Major Accident Prevention Policy (MAPP), including clear definitions and understanding of their roles in MAH or equivalent experience.Support the team to ensure individuals and groups achieve their potential, setting ambitious yet achievable objectives aligned with business goals.Ensure approved procedures for the safe operation of the Terminal are accessible, applied, and regularly tested.Provide continuity across shifts in implementing plans and routines.Monitor adherence to plans, making changes or recommending further investigation as necessary.Take ownership of the Management of Change Procedure for the Terminal.Monitor Process Safety performance and act to ensure deviations from good practice are accurate.Ensure staff proficiency is appropriate for assigned tasks.Control processes within defined safe operating limits, identifying and reporting any excursions.Perform duties as part of the Emergency Management Team and coordinate team emergency preparedness as detailed within the Emergency Response Plan.Prepare and monitor financial forecasts to ensure departmental objectives align with budgets.Develop and implement plans to enhance Terminal equipment availability, improving efficiency, analysing problems, developing solutions, and reducing costs.Implement programs for continuous improvement in Safety and Environmental matters.Facilitate effective communication through regular briefing sessions with Supervisors and employee group representatives.Participate in daily scheduling meetings to review Terminal Operations.Chair technical investigations and provide specialist knowledge in formal reviews following major incidents and accidents.Chair HAZOP and Safety reviews to ensure company policy is understood by all department personnel.Represent company interests in local Marine Operations forums.Direct and lead subordinates, managing performance, communication, counselling, motivation, and training to maintain efficiency and effectiveness within cost constraints.Ensure the implementation of company safety policies, including training, and ensure these policies are understood by Supervisors and all operational personnel in conjunction with the HSEC Manager.Maintain and promote the use of Management Systems to ensure ISO9001, 14001 and 45001 Management System requirements are always met. Knowledge, Skills and Abilities: 10 years Oil Terminal/Industry experience. Proven business knowledge. Outstanding supervisory and leadership skills. Strong numeric and analytical skills. Proficiency in computer skills, particularly MS Office and Excel. Key Relationships: Internal - All Managers, Business Support Team, all terminal operations staff.External - Harbour Commission, Anti-Oil Pollution Committee, Harbormasters' Working Party, Competent Authority, Insurers, HM Customs & Excise, Suppliers, and Contractors. (blob:) WHO WE ARE At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively.We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on. WHAT WE DO At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia.We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently.Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third party customers, and consider them all as partners with whom we look to build long-lasting relationships.Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura's activities and third party trade flows in the Americas, Europe, the Middle East and Africa.Visit our website to find out more about where we operate: HOW WE WORK Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities.Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for.Find our more about our commitments and performance in our Sustainability Report:
Apr 23, 2026
Full time
Terminal Manager - Belfast page is loaded Terminal Manager - Belfastlocations: Belfast, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (30+ days left to apply)job requisition id: R-017669 Main Purpose: We are seeking to hire a highly qualified and experienced professional to manage our Oil Storage Terminal at Belfast. The successful candidate will lead the resources of the Terminal, implement business objectives in collaboration with senior management, and ensure the Terminal's financial results, safety, and environmental performance. The successful candidate will develop and implement strategies to improve overall Terminal performance. Key Responsibilities:Coordinate day-to-day operations of the Terminal, preparing and controlling revenue budgets while minimising operating costs and ensuring compliance with UK safety and environmental legislation.Safety Critical Responsibilities (MAH - Major Accident Hazards)Ensure that all subordinates are fully briefed on the Major Accident Prevention Policy (MAPP), including clear definitions and understanding of their roles in MAH or equivalent experience.Support the team to ensure individuals and groups achieve their potential, setting ambitious yet achievable objectives aligned with business goals.Ensure approved procedures for the safe operation of the Terminal are accessible, applied, and regularly tested.Provide continuity across shifts in implementing plans and routines.Monitor adherence to plans, making changes or recommending further investigation as necessary.Take ownership of the Management of Change Procedure for the Terminal.Monitor Process Safety performance and act to ensure deviations from good practice are accurate.Ensure staff proficiency is appropriate for assigned tasks.Control processes within defined safe operating limits, identifying and reporting any excursions.Perform duties as part of the Emergency Management Team and coordinate team emergency preparedness as detailed within the Emergency Response Plan.Prepare and monitor financial forecasts to ensure departmental objectives align with budgets.Develop and implement plans to enhance Terminal equipment availability, improving efficiency, analysing problems, developing solutions, and reducing costs.Implement programs for continuous improvement in Safety and Environmental matters.Facilitate effective communication through regular briefing sessions with Supervisors and employee group representatives.Participate in daily scheduling meetings to review Terminal Operations.Chair technical investigations and provide specialist knowledge in formal reviews following major incidents and accidents.Chair HAZOP and Safety reviews to ensure company policy is understood by all department personnel.Represent company interests in local Marine Operations forums.Direct and lead subordinates, managing performance, communication, counselling, motivation, and training to maintain efficiency and effectiveness within cost constraints.Ensure the implementation of company safety policies, including training, and ensure these policies are understood by Supervisors and all operational personnel in conjunction with the HSEC Manager.Maintain and promote the use of Management Systems to ensure ISO9001, 14001 and 45001 Management System requirements are always met. Knowledge, Skills and Abilities: 10 years Oil Terminal/Industry experience. Proven business knowledge. Outstanding supervisory and leadership skills. Strong numeric and analytical skills. Proficiency in computer skills, particularly MS Office and Excel. Key Relationships: Internal - All Managers, Business Support Team, all terminal operations staff.External - Harbour Commission, Anti-Oil Pollution Committee, Harbormasters' Working Party, Competent Authority, Insurers, HM Customs & Excise, Suppliers, and Contractors. (blob:) WHO WE ARE At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively.We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on. WHAT WE DO At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia.We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently.Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third party customers, and consider them all as partners with whom we look to build long-lasting relationships.Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura's activities and third party trade flows in the Americas, Europe, the Middle East and Africa.Visit our website to find out more about where we operate: HOW WE WORK Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities.Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for.Find our more about our commitments and performance in our Sustainability Report:
The Recruitment Solution
Parts Advisor
The Recruitment Solution
Parts Advisors, Would you like an attractive salary package with the opportunity of earning £35,000 pa? Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a market leading brand? The Recruitment Solution are working directly with a dealer group, for one of there dealerships based in the Basingstoke area. They are looking to bring someone into this varied parts role that will expose you to all aspects of the dealership, allowing you to make a genuine contribution to its success. Why Apply for this Parts Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who provide you with excellent support • Market leading £35,000+ OTE Parts Advisor Requirements • The successful candidate must have previous experience in an automotive parts environment, with good knowledge of electronic parts catalogues • You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop • You will need to have the ability to work under pressure when required • Experience working within a busy environment where you must possess a mature attitude and be a team player. Apply today sending your CV to (url removed) or call us on (phone number removed) or call Daniel directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 23, 2026
Full time
Parts Advisors, Would you like an attractive salary package with the opportunity of earning £35,000 pa? Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a market leading brand? The Recruitment Solution are working directly with a dealer group, for one of there dealerships based in the Basingstoke area. They are looking to bring someone into this varied parts role that will expose you to all aspects of the dealership, allowing you to make a genuine contribution to its success. Why Apply for this Parts Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who provide you with excellent support • Market leading £35,000+ OTE Parts Advisor Requirements • The successful candidate must have previous experience in an automotive parts environment, with good knowledge of electronic parts catalogues • You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop • You will need to have the ability to work under pressure when required • Experience working within a busy environment where you must possess a mature attitude and be a team player. Apply today sending your CV to (url removed) or call us on (phone number removed) or call Daniel directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Recruitment South East
Mechanical Service Engineer
Recruitment South East Hailsham, Sussex
Mechanical Service Engineer Location: Near Polegate, East Sussex (with regular travel to France & Germany) An opportunity has arisen for a skilled Mechanical Service Engineer to join a precision engineering environment. This is a hands-on, field-based role combining mechanical inspection, fault finding, supplier quality, and production support. You will be responsible for inspecting complex components against engineering drawings, working to tight tolerances, and using metrology equipment such as Faro Arm and CMM. The role involves diagnosing and resolving mechanical and quality issues both on-site and at supplier locations across Europe, acting as a key technical representative for the business. Working closely with suppliers, customers, and internal teams, you will manage non-conformances, carry out root cause analysis, and support corrective actions to ensure high quality standards are maintained. You will also contribute to production planning, maintain accurate documentation, and support continuous improvement initiatives across the supply chain. The role requires strong experience within a precision engineering or manufacturing environment, with the ability to read complex drawings and apply GD&T principles. Knowledge of quality systems such as ISO 9001, along with experience in supplier quality and problem solving, is essential. Familiarity with ERP systems and quality tools such as AQL and SPC would be beneficial. You will be a confident and professional communicator, able to build strong relationships and work independently while travelling internationally, often at short notice. A proactive approach, strong attention to detail, and a commitment to quality are key. This is an ideal role for a mechanically focused engineer who enjoys problem solving in a dynamic, international environment and wants to play a key role in ensuring product quality and performance.
Apr 23, 2026
Full time
Mechanical Service Engineer Location: Near Polegate, East Sussex (with regular travel to France & Germany) An opportunity has arisen for a skilled Mechanical Service Engineer to join a precision engineering environment. This is a hands-on, field-based role combining mechanical inspection, fault finding, supplier quality, and production support. You will be responsible for inspecting complex components against engineering drawings, working to tight tolerances, and using metrology equipment such as Faro Arm and CMM. The role involves diagnosing and resolving mechanical and quality issues both on-site and at supplier locations across Europe, acting as a key technical representative for the business. Working closely with suppliers, customers, and internal teams, you will manage non-conformances, carry out root cause analysis, and support corrective actions to ensure high quality standards are maintained. You will also contribute to production planning, maintain accurate documentation, and support continuous improvement initiatives across the supply chain. The role requires strong experience within a precision engineering or manufacturing environment, with the ability to read complex drawings and apply GD&T principles. Knowledge of quality systems such as ISO 9001, along with experience in supplier quality and problem solving, is essential. Familiarity with ERP systems and quality tools such as AQL and SPC would be beneficial. You will be a confident and professional communicator, able to build strong relationships and work independently while travelling internationally, often at short notice. A proactive approach, strong attention to detail, and a commitment to quality are key. This is an ideal role for a mechanically focused engineer who enjoys problem solving in a dynamic, international environment and wants to play a key role in ensuring product quality and performance.
RG Setsquare
Multi Trader- Reactive Repairs
RG Setsquare Morden, Surrey
As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.
Apr 23, 2026
Seasonal
As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.
Nationwide
Customer Experience Specialist (In-Branch & Digital)
Nationwide
A leading financial institution is seeking a Customer Representative in Darlington, England. You'll provide first-class service to customers across various channels, including in-person and online. Responsibilities include managing transactions, supporting product applications digitally, and educating customers about services. Benefits include private medical insurance, competitive pension, and training opportunities. This is a permanent, full-time role requiring up to 35 hours per week and a commitment to customer-first behaviours.
Apr 23, 2026
Full time
A leading financial institution is seeking a Customer Representative in Darlington, England. You'll provide first-class service to customers across various channels, including in-person and online. Responsibilities include managing transactions, supporting product applications digitally, and educating customers about services. Benefits include private medical insurance, competitive pension, and training opportunities. This is a permanent, full-time role requiring up to 35 hours per week and a commitment to customer-first behaviours.
The Recruitment Solution
Service Advisor
The Recruitment Solution
Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group.working with a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who will provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 23, 2026
Full time
Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group.working with a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who will provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Essco Group
Field Sales Representative
Essco Group
Field Sales Representative £45,000 - £48,000 pa basic salary 20% bonus scheme Company car / car allowance Nationwide role (base location in Midlands ideally) Are you a proactive, motivated and results-driven Field Sales Representative, with experience working within the HVAC industry? Overview We are a growing valves and control specialist supplying the HVAC market and are seeking an experienced and motivated Field Sales Representative to join our expanding team. This home-based role covers the UK and focuses on developing business through our distribution network while professionally representing and promoting our brand and product portfolio. Key Responsibilities Develop and grow sales opportunities across the UK within the HVAC market Build, maintain, and strengthen long-term relationships with distributors, customers, and key stakeholders Represent the business professionally and act as a trusted ambassador for the Company Promote the Company s valves and controls product range to distributors, consultants, and contractors Identify, negotiate, and convert new business opportunities to drive national growth Work collaboratively with internal sales, technical, and management teams Operate effectively within a fast-paced, performance-driven sales environment Skills & Experience Proven B2B experience within the HVAC industry Experience in business development, field sales, or account management with national distributors and trade counters Excellent communication, presentation, and influencing skills Self-motivated with the ability to manage a home-based, regional role Effective at prioritising and managing time effectively. Willingness to learn, develop, and grow within a rapidly expanding business What We Offer Up to £48,000 pa basic salary Bonus scheme 25 days holiday (plus bank holidays) Birthday holiday Company car / car allowance Home-based working Opportunity to join a growing business with clear career progression Supportive, dynamic, and fast-paced sales culture This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking and growing company. Apply today to be considered for the role. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 23, 2026
Full time
Field Sales Representative £45,000 - £48,000 pa basic salary 20% bonus scheme Company car / car allowance Nationwide role (base location in Midlands ideally) Are you a proactive, motivated and results-driven Field Sales Representative, with experience working within the HVAC industry? Overview We are a growing valves and control specialist supplying the HVAC market and are seeking an experienced and motivated Field Sales Representative to join our expanding team. This home-based role covers the UK and focuses on developing business through our distribution network while professionally representing and promoting our brand and product portfolio. Key Responsibilities Develop and grow sales opportunities across the UK within the HVAC market Build, maintain, and strengthen long-term relationships with distributors, customers, and key stakeholders Represent the business professionally and act as a trusted ambassador for the Company Promote the Company s valves and controls product range to distributors, consultants, and contractors Identify, negotiate, and convert new business opportunities to drive national growth Work collaboratively with internal sales, technical, and management teams Operate effectively within a fast-paced, performance-driven sales environment Skills & Experience Proven B2B experience within the HVAC industry Experience in business development, field sales, or account management with national distributors and trade counters Excellent communication, presentation, and influencing skills Self-motivated with the ability to manage a home-based, regional role Effective at prioritising and managing time effectively. Willingness to learn, develop, and grow within a rapidly expanding business What We Offer Up to £48,000 pa basic salary Bonus scheme 25 days holiday (plus bank holidays) Birthday holiday Company car / car allowance Home-based working Opportunity to join a growing business with clear career progression Supportive, dynamic, and fast-paced sales culture This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking and growing company. Apply today to be considered for the role. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Matchtech
Senior Structural Engineer
Matchtech Southampton, Hampshire
This is an exciting opportunity for you as an experienced Senior Structural Engineer to join a growing team at my client a globally renowned Naval Architects. You will be responsible for providing a skilled contribution to the design work, maintaining the technical requirements and the standard of deliverable required within the discipline. Using your experience to provide support and guidance to colleagues across all disciplines and where appropriate for the coordination and technical supervision of colleagues working within their discipline. You will take an active coordination role when required, overseeing a team of engineers and design engineers for assigned projects, whilst also maintaining the primary role. Supporting and developing new ideas, designs and ways of working as part of the company's ongoing investment in R&D and continuous improvement will be an important part of your role My client provides complete engineering expertise to the Marine industry, from project conception to delivery, operation, and refit. There core competency is engineering, but it's unique focus is on meaningful innovation to enable vessels that meet the demands of today's owners and those of the future. They believe that meaningful innovation starts with asking new questions. Responsibilities & tasks overview: Responsible for engineering design calculations for specific projects. Ensuring that classification society and/or national authority standards named in the specification for an assigned project are met. Actively managing the quality of project work produced, the appropriate level of detail, the adequate checking prior to release, and the completion of assigned tasks in a timely and transparent manner. Liaising with the customer or their representatives, subcontractors and suppliers where appropriate, and with classification societies and national authorities, to ensure that relevant information is available, and queries are answered in a timely fashion. Responsible for managing your own workload across multiple projects, following the priorities set and proposing solutions for any conflicting time requirements in coordination with their Discipline Lead. Responsible for the review of project work to identify potential areas of technical risk and discuss these with the Technical Project Manager. About you: Typically a minimum of 8 years relevant experience in the marine industry. Self-motivation, time planning & management skills to meet agreed targets and deliverable deadlines, including feedback to support in the definition of resource requirements. Proven ability to process technical problems and effectively seek out the correct technical solution using sound engineering judgement. The ability to produce clear and well-presented drawings, plans and technical reports to a suitable quality and standard. Commercial awareness, with the ability to ensure that works are being carried out and completed to an appropriate standard and level of detail, measured against the contracted deliverables and tracked against the agreed budget Please get in touch in the first instance with your CV stating rate expectation
Apr 23, 2026
Full time
This is an exciting opportunity for you as an experienced Senior Structural Engineer to join a growing team at my client a globally renowned Naval Architects. You will be responsible for providing a skilled contribution to the design work, maintaining the technical requirements and the standard of deliverable required within the discipline. Using your experience to provide support and guidance to colleagues across all disciplines and where appropriate for the coordination and technical supervision of colleagues working within their discipline. You will take an active coordination role when required, overseeing a team of engineers and design engineers for assigned projects, whilst also maintaining the primary role. Supporting and developing new ideas, designs and ways of working as part of the company's ongoing investment in R&D and continuous improvement will be an important part of your role My client provides complete engineering expertise to the Marine industry, from project conception to delivery, operation, and refit. There core competency is engineering, but it's unique focus is on meaningful innovation to enable vessels that meet the demands of today's owners and those of the future. They believe that meaningful innovation starts with asking new questions. Responsibilities & tasks overview: Responsible for engineering design calculations for specific projects. Ensuring that classification society and/or national authority standards named in the specification for an assigned project are met. Actively managing the quality of project work produced, the appropriate level of detail, the adequate checking prior to release, and the completion of assigned tasks in a timely and transparent manner. Liaising with the customer or their representatives, subcontractors and suppliers where appropriate, and with classification societies and national authorities, to ensure that relevant information is available, and queries are answered in a timely fashion. Responsible for managing your own workload across multiple projects, following the priorities set and proposing solutions for any conflicting time requirements in coordination with their Discipline Lead. Responsible for the review of project work to identify potential areas of technical risk and discuss these with the Technical Project Manager. About you: Typically a minimum of 8 years relevant experience in the marine industry. Self-motivation, time planning & management skills to meet agreed targets and deliverable deadlines, including feedback to support in the definition of resource requirements. Proven ability to process technical problems and effectively seek out the correct technical solution using sound engineering judgement. The ability to produce clear and well-presented drawings, plans and technical reports to a suitable quality and standard. Commercial awareness, with the ability to ensure that works are being carried out and completed to an appropriate standard and level of detail, measured against the contracted deliverables and tracked against the agreed budget Please get in touch in the first instance with your CV stating rate expectation
The Business Connection Group
Customer Service Advisor (hybrid)
The Business Connection Group
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years industry leading experience. Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities. Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 6pm Monday to Friday. The role will involve liaising with clients to effectively and consistently resolve queries, providing the highest standard of customer care and always aiming for excellence. The Customer Service Representative will provide a first call resolution and work closely with internal teams to ensure continuity of service. RESPONSIBILITIES: Answer telephone queries which range in urgency and complexity Liaise with other teams to provide a satisfactory response to all queries or complaints Accurately update the internal database to track and record all customer communications Organise call backs at requested times Maintain a weekly/monthly call log system Undertake training as required and take part in team meetings to share learning and improve processes SKILLS AND EXERIENCE: A minimum of 2 years phone-based customer service experience A customer driven approach to all tasks, aiming for a first call resolution every time Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively Team support skills with the ability to work collaboratively as well as independently Results-driven with a focus on achieving goals and objectives Take ownership of a query and deliver on promises made IT skills in MS Office particularly Excel and Word Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years industry leading experience. Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities. Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 6pm Monday to Friday. The role will involve liaising with clients to effectively and consistently resolve queries, providing the highest standard of customer care and always aiming for excellence. The Customer Service Representative will provide a first call resolution and work closely with internal teams to ensure continuity of service. RESPONSIBILITIES: Answer telephone queries which range in urgency and complexity Liaise with other teams to provide a satisfactory response to all queries or complaints Accurately update the internal database to track and record all customer communications Organise call backs at requested times Maintain a weekly/monthly call log system Undertake training as required and take part in team meetings to share learning and improve processes SKILLS AND EXERIENCE: A minimum of 2 years phone-based customer service experience A customer driven approach to all tasks, aiming for a first call resolution every time Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively Team support skills with the ability to work collaboratively as well as independently Results-driven with a focus on achieving goals and objectives Take ownership of a query and deliver on promises made IT skills in MS Office particularly Excel and Word Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

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