Customer Experience Specialist (In-Branch & Digital)

  • Nationwide
  • Apr 23, 2026
Full time Call Centre / CustomerService

Job Description

A leading financial institution is seeking a Customer Representative in Darlington, England. You'll provide first-class service to customers across various channels, including in-person and online. Responsibilities include managing transactions, supporting product applications digitally, and educating customers about services. Benefits include private medical insurance, competitive pension, and training opportunities. This is a permanent, full-time role requiring up to 35 hours per week and a commitment to customer-first behaviours.