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Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm.The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike.The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice.Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently.This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: Oversee the day-to-day running of the firm's offices and ensure efficient administrative operations. Manage HR functions including staff recruitment, onboarding, training, and performance reviews. Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR. Liaise with accountants and manage office finances, budgets, and cost control measures. Maintain and update office policies and procedures. Provide leadership and support to fee earners and support staff. Coordinate IT systems and liaise with third-party providers as needed. Support partners with strategic planning and business development initiatives. Assist in managing insurance renewals, premises, and office supplies. Requirements for this Legal Practice Manager role: Proven experience as a Practice Manager within a legal environment. Strong knowledge of SRA compliance, financial management, and HR processes. Excellent organisational, communication, and problem-solving skills. Ability to manage multiple responsibilities across two office locations. A proactive mindset with a strong focus on continuous improvement. For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Job Title: Lettings Manager Contract Type: Permanent Salary: £51,887.16 (£57,177.14 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday- Hybrid Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Lettings Manager You will be responsible for scoping, delivering, implementing and embedding change to the Group approach to the management of voids and lettings processes in order to deliver sustainable and successful tenancies. You will also develop delivery plans for improvement actions that support our overarching business-wide Customer Experience and Empty Homes Improvement Plans.You will support the Head of Lettings to lead and manage the delivery of quality, effective, national lettings service for social housing, working closely with colleagues from Asset Services and Housing Services to ensure that homes are let quickly and appropriately, at the required standard. You will own and maintain related procedures to ensure that they reflect legislative requirements and best practice. You will monitor CORE submissions and other reporting (internal and external) relating to our lettings performance, and our compliance with nomination agreements. You will manage operational relationships with CBL partnerships, ensuring we fulfil any contractual requirements in our mission to end homelessness. You will role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. You will drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value for money. About you We are looking for someone with:• Demonstrable commitment to the Riverside Values • Proven ability to lead and motivate teams, and manage performance• Experience of managing a team responsible for allocations & lettings• A strong customer focus, with excellent communication and influencing skills. • Experience of successfully developing, implementing and monitoring project and service improvement plans. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays• Flexible working options available• Investment in your learning, personal development and technology• A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Lead the Lettings Service to deliver end to end management of empty homes, ensuring excellent cross functional working to constantly drive down rent loss. Build constructive relationships with colleagues in Asset Services and Housing Services, collaborating to deliver reductions in re-let times.• Take ownership and accountability of the delivery of the improvement of the end-to-end process for property lettings and having efficient management of new build handovers. Ensure appropriate service standards, process and workflows are defined and created.• Champion the customer and lead by example, role modelling our Riverside values, to create a strong customer focused culture. Lead the team to achieve high levels of satisfaction with the lettings process to establish a positive relationship with new customers at the start of their tenancy.• Be accountable for void management data and tenancy data as input by the team at the start of tenancies. • Work collaboratively across the organisation ensuring that services meet the needs of our diverse customers, and the communities in which we work. • Manage relationships and / or contracts with CBL partnerships, achieving value for money and continually reviewing how we can improve outcomes. • Proactively manage and motivate a highly skilled and adaptive team. Provide clear

We're looking for a kind, compassionate and resilient Head of Risk and Assurance located at our Head Office in Islington. £60,000.00 - £65,000.00 (depending on experience) per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Working with the senior leadership team, Board and CEO office functions to ensure that the organisation has a high standard of compliance with regulatory and legal frameworks, risk management and assurance. This role will also deputise for the Director of Governance and Assurance and Company Secretary. Act as an advisor to the Senior Leadership Team, Audit and Risk Committee and Board, providing clear, evidence-based assurance and constructive professional challenge on risk, control and compliance matters. Lead the continued development and embedding of a mature, proactive risk culture across the organisation, ensuring risk considerations are integrated into strategic decision-making and operational delivery. What you'll do: Manage and develop, as appropriate, systems for identifying, checking and demonstrating effective controls and compliance with all legal and regulatory responsibilities relating to the governance and management of Look Ahead's services, including health and safety, data protection and security, and financial and regulatory reporting. Be Look Ahead's expert on compliance and business assurance, working collaboratively with Directors and Senior Managers to provide support and advice. Keep up to date with legislative, regulatory, and best practice requirements and changes, assessing the risks and potential impact on Look Ahead and advising staff and Board members as appropriate. Lead and maintain Look Ahead's Risk Registers and Risk Maps and conduct the regular review and development of those registers/maps. Ensure risk registers are dynamic, forward-looking and aligned to the Corporate Plan, risk appetite and business planning assumptions. Monitor emerging regulatory, financial and operational risks and sector developments, advising SLT and Board on potential impact and mitigation strategies. Work closely with the Senior Leadership Team to ensure clear ownership of strategic and operational risks, supporting risk owners in the identification, assessment and mitigation of risks. Provide appropriate challenge and escalate significant, emerging or unmanaged risk to the Executive Team and the Audit and Risk Committee where necessary. Drive and support the further development of appropriate controls to manage and, where appropriate, minimise risk to Look Ahead's operations and viability (including risk of theft and fraud). Develop Look Ahead's business assurance framework to demonstrate appropriate first, second- and third-line assurance on all key risks. Develop and maintain a structured approach to control self-assessment, providing evidence of control effectiveness across key operational, financial and regulatory risk areas. Provide assurance over the design and operating effectiveness of key controls, ensuring timely remediation where gaps are identified. Support the annual review of the Operational Plan and support the Senior Leadership Team in monitoring the delivery of the Plan. Work with external advisers, consultants, regulators, commissioners, inspectors etc., where necessary, to improve controls and compliance and to demonstrate third party oversight and assurance Promote and support an appropriate culture within Look Ahead to identify, assess and manage compliance Share relevant lesson learnt and good practice across the organisation. Provide briefings, guidance and training on compliance and business assurance. Prepare and present reports to managers, committees, and the Board, as required. Ensure reporting clearly articulates risk exposure, movement in risk profile, control effectiveness and any areas of concern requiring Board and Committee attention. Deputise for the Director of Governance and Assurance & Company Secretary when required. Lead the co-ordination and delivery of the Internal Audit programme, including development of the risk-based annual audit plan in conjunction with the Director of Governance and Assurance. Liaise with internal auditors to ensure high-quality, value-for-money assurance, and lead the monitoring and delivery of internal audit actions, ensuring clear ownership, robust tracking against agreed deadlines, and timely implementation of recommendations. Lead the annual insurance renewal process, ensuring timely co-ordination of inputs from all Directorates and Executive Team members, with clear ownership of risk disclosures and adherence to agreed deadlines. Ensure that all relevant operational, financial and property risks are accurately captured and reflected in submissions to brokers and insurers, and that the organisation maintains appropriate and cost-effective cover. Escalate overdue or high-risk actions to the Senior Leadership Team and Audit and Risk Committee, providing clear reporting on progress, risks and barriers to delivery. To carry out other duties at the request of the Chief Executive or Director of Governance & Assurance & Company Secretary. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Lead, in conjunction with the Director of Governance and Assurance, the development and maintenance of Look Ahead's Business Continuity and organisational resilience framework, ensuring plans are up to date, regularly tested and aligned to key strategic and operational risks. Promote Look Ahead's Business Continuity organisational learning following incidents and near misses, embedding improvements and strengthening resilience. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Positive and proactive approach with a friendly, flexible and approachable manner. Diplomatic and works co-operatively with others to get things done, willingly giving help and advice to colleagues Able to work on own initiative and as a member of a team Professional and consistent approach to work and maintenance of standards Able to perform under pressure Treats people fairly, with respect and dignity, dealing with them regardless of their background or circumstances Able to work outside normal office hours if required and to attend evening meetings. What you'll bring: Essential: Qualifications Educated to degree level Good knowledge of compliance and business assurance processes Knowledge and Skills Demonstrable experience of advising senior leaders and non-executive directors within a regulated environment Knowledge of the housing sector and its statutory and regulatory environment Experience of embedding risk management frameworks, driving cultural change, managing or working with a risk and assurance function Understanding of business continuity and organisational resilience frameworks Strong communication and presentation skills, with the ability to interpret and present complex data The ability to develop good working relationships with a wide range of people. Ability to research and prepare succinct briefings and reports appropriate to the identified audience Ability to influence and challenge appropriately High level written skills Good organisational skills Calm under pressure and comfortable working in a busy environment High levels of IT literacy including Word, Excel, and bespoke reporting databases Strong attention to detail Experience Compliance and business assurance, or related experience such as business improvement, internal audit or legal Experience of working in a regulated environment Working and communicating with a wide range of stakeholders Working in a Housing or Supported Housing organisation Desirable: Relevant professional qualification in risk, audit . click apply for full job details

Job Title: Data Protection Lead Rate: 33.16 per hour (Umbrella) Contract: 3-month rolling Location: Hybrid - 1 day per week in Camden office, 4 days remote Overview We are seeking an experienced Data Protection Lead to join a Housing Association on a temporary basis. Acting as a subject matter expert, you will support the Data Protection Manager and collaborate with other Leads to ensure compliance with data protection legislation while enabling business objectives. Key Responsibilities Lead work to meet upcoming data protection complaint requirements (June deadline), including reviewing policies, procedures, and hybrid complaint handling processes Drive improvements and efficiencies in incident and breach management, including reporting and use of a privacy management platform Lead the review and update of privacy notices across multiple websites and services Support assurance activities to ensure policies, procedures, and notices remain compliant and up to date About You Strong knowledge of UK data protection and privacy legislation Proven experience applying data protection principles in an operational environment Experience within Housing or a similar regulated sector is desirable Ability to work collaboratively with stakeholders and influence best practice Additional Information Hybrid working: 1 day per week in Camden office Subject to Basic Criminal Record Check If you're a proactive Data Protection professional looking to make an immediate impact, we'd love to hear from you. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Diamond Search Recruitment is proud to be representing our client in the search for an experienced and driven Buying & Warehouse Manager The Opportunity Our client is seeking a highly capable Buying & Warehouse Manager to lead purchasing, negotiation, stock control and warehousing operations. This is a key management role responsible for ensuring continuity of supply, cost efficiency and operational excellence across the business. The successful candidate will play a critical role in sourcing goods and services, managing supplier relationships, overseeing stock control and warehouse functions, and supporting continuous improvement initiatives across the organisation. Key Responsibilities Purchasing & Procurement Source, negotiate and purchase goods, materials, components and services in line with cost, quality and delivery targets Prepare and raise purchase orders and manage order schedules Build, maintain and manage professional supplier relationships Ensure compliance with company purchasing policies and procedures Conduct research to identify new suppliers and components Monitor supplier performance and compile evaluation data Resolve supplier issues relating to price, quality, delivery or invoices Negotiate rebate structures and drive cost reduction initiatives Monitor market trends and competitor activity Provide cost analysis and support cost-saving programmes Identify risks and opportunities within the supply chain Warehouse & Stock Control Ensure the smooth and efficient running of the warehouse Maintain adequate stock levels to support operational continuity Balance stock levels and purchasing activity to protect company cash flow Manage Goods In, Despatch and warehouse operations Lead and develop Buying and Warehouse teams Operational & Compliance Liaise with Operations, Technical, Sales and Engineering teams to ensure business efficiency Ensure adherence to health, safety, environmental and quality standards Support continuous improvement and business enhancement initiatives Prepare reports and updates as required Knowledge & Experience Relevant experience in a senior or management role Previous experience within a purchasing team, food manufacturing sector Strong understanding of purchasing processes, negotiation and commercial cost breakdown Sound knowledge of documented policies and procedures Understanding of Quality Management systems Working knowledge of Food Hygiene policies Basic knowledge of Health & Safety procedures Strong planning and organisational skills Ability to work independently and as part of a team Skills & Key Attributes Excellent negotiation and influencing skills Strong problem-solving ability Resilient and results-driven Able to build productive working relationships at all levels Effective communicator with strong interpersonal skills Strong commercial awareness with a focus on cost reduction and value-add Highly organised with strong time management skills Advanced Excel skills essential; working knowledge of SAP preferred Qualifications CIPS (Chartered Institute of Procurement & Supply) qualification or similar desirable This is an excellent opportunity for a commercially astute and operationally strong professional to join a well-established organisation and make a tangible impact. To apply or for a confidential discussion, please contact Diamond Search Recruitment . Diamond Search Recruitment is acting as an employment agency regarding this vacancy.

Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities

The role is to strategically manage a number of high value contracts within the Home Maintenance Services department, predominantly our Stores and Fleets contracts, to support the delivery of an efficient and customer focused home maintenance and compliance services. Client Details My client is one of the leading housing providers in the West Midlands providing over 11000 properties in local authority areas such as Walsall, Telford, Wolverhampton, Worcestershire and Staffordshire amongst others. Description Strategically manage a number of high value contracts, namely the Stores, Fleet and Waste provisions. Ensure contracts are managed and delivered in line with overall business goals and objectives and our wider Corporate Plan. Lead and deliver on operational measurements that support strategic goals, ensuring that the department has adequate information and analysis to support and deliver strong performance management. Lead the development and management of Stores, Fleet and Waste provision, using a robust partnering relationship to provide the service required by our maintenance and compliance services by making available the highest level of quality products and services. Lead in procuring new contracts with direct technical and operational support from the procurement function. Lead on the development of solutions, which drive business effectiveness, improve services, increase efficiency and value for money. Ensure that external contract providers meet KPI's and that contracts are effectively monitored, managed and challenged. Ensure set performance measures are in line with strategy and a Corporate Plan. Ensure value for money, business benefits are realised and satisfy all legal and environmental requirements. Prepare and deliver reports, presentations and ad hoc information to the Executive, Board, Committees and colleagues as required. Profile Recent and relevant experience of high value (c 3- 5mil) contracts management, including managing multiple contracts at one time. Thorough commercial understanding and the ability to plan and forecast demand. Experience of leading and developing a team. Proficient in developing and identifying efficiencies and improvements. Strong contract management skills, with the ability to act assertively and challenge performance, when necessary. A legal understanding of contractual agreements. Experience of contract procurement and tendering, including knowledge of the Procurement Act. Excellent relational skills, able to build and maintain beneficial partnerships with key stakeholders, both internal and external. Excellent organisational and leadership skills. Strong communication skills with the ability to appropriately make challenges. Strong interpersonal skills with the ability to negotiate. Excellent written and verbal communication skills. Public Sector experience is desirable. Job Offer Compeittive salary Agile working Initial 12 Month contract with potential to become permanent

Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Are you a Planned Maintenance Manager, seeking a new challenge in the Social Housing Sector? My client has an immediate opportunity for a passionate individual to join their Property Services Team on a permanent basis. The successful applicant will be responsible for a budget of circa £23m, delivering all planned and cyclical works programmes for the housing stock, utilising a team of managers and trades. Responsibilities: Responsible for the management and leadership of the Planned Delivery Teams, promoting and developing a cohesive and team-based approach to achieving operational objectives to deliver the annual internal and external programme of works. To have complete accountability and control for an annual budget of circa £23M. Working with the FBP and Directors on the forecasting and reconciliation of the budgets/ trading accounts of the planned delivery work streams. Ensure appropriate resources are in place to identify, procure, programme and deliver required planned and cyclical programmes currently and in the future. Evaluating and implementing contracts in a cost-effective manner to maximise trades utilisation. Monitor performance, budgets and programmes to ensure value, quantity and quality is achieved in all operational activities. Evaluate work specifications seeking to deliver cost saving and performance improvement opportunities. Ensure the organisation complies with its statutory obligations including Leaseholders, Financial Regulations, Asbestos, Fire Safety, Legionella, Electrical and Local Authority Planning Building Regulator & Building Control regulations implementing measures to mitigate risk to the business. Analysing reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Implement a robust reporting process throughout the team which promotes individual accountability and recognises achievement. Requirements: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Broad knowledge of building related issues with the ability to provide technical support and advice To apply, please attach a copy of your CV

Job Title: Financial Assessment Manager Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate 28.60 - 32.03 PAYE / 38.19 - 42.84 Umbrella per hour (depending on experience) Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking an experienced Financial Assessment Manager to lead and develop a large, specialist team responsible for delivering high-quality financial assessments across the council. This includes Housing Benefit, Council Tax Reduction, Local Welfare Assistance and wider financial assessment functions. This is a senior leadership role with responsibility for service delivery, compliance with complex legislation, performance management and continuous improvement. You will work closely with internal and external partners to ensure accurate assessments, protect council funds and support residents-particularly vulnerable customers. The role operates on a career grade (12-14), dependent on skills, experience and the level of strategic responsibility undertaken. Key Responsibilities Lead and manage Financial Assessment teams, ensuring accurate and timely assessments in line with legislative, subsidy and financial requirements Drive service improvement by testing and implementing new systems, processes and digital solutions Monitor performance, quality, budgets and risk, implementing corrective actions where required Manage complex financial assessment cases, enquiries and complaints, including Ombudsman, MPs and stakeholder correspondence Interpret and apply complex government legislation, ensuring policies and procedures remain legally compliant Lead on innovation, projects and welfare reform mitigation in partnership with ICT, Finance and other services Compile and submit management information, government returns and statutory reports Build effective relationships with stakeholders including DWP, DLUHC, GLA, tribunals, agents and voluntary organisations Deputise for the Head of Service as required, representing the council at senior meetings, tribunals and court where appropriate About You You will be an experienced manager within a Financial Assessment or Welfare Benefits environment , bringing strong leadership skills and in-depth legislative knowledge. Essential criteria include: Significant experience managing staff in a Financial Assessment / Welfare Benefits service Expert knowledge of relevant legislation and case law (e.g. Housing Benefit, Council Tax Reduction, Local Welfare or Adult Financial Assessments) Proven ability to manage performance, budgets and service risk Experience of leading change, reviewing policies and improving processes Strong communication skills with the ability to explain complex matters clearly to a wide range of audiences Confidence representing the organisation with senior stakeholders and external bodies Management experience in a comparable Financial Assessment environment At higher career grades, you will also demonstrate experience in strategic leadership, project management, data analysis and representing the council at court or tribunals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Buyer - New Homes (Fixed-Term Contract) Cannock Up to 50,000 + Car Allowance A reputable House Builder with offices located in the West Midlands are seeking a Fixed-term Buyer, will also consider a competent Assistant or even a Senior. Salary is up to 50K. There may also be a potential for this role to go permanent, dependent on the Candidate but there is business growth. Working closely with the Commercial Team you will be running live housing sites and responsible for bulk buying to contribute to the procurement of quality materials and services essential to the successful delivery of construction projects. Job Duties Source, evaluate and negotiate with suppliers to secure the best possible terms for materials and services required for construction projects. Manage purchase orders and contracts, ensuring compliance with company policies and regulatory requirements. Maintain accurate records of procurement activities and supplier performance for reporting purposes. Work closely with project managers and site teams to forecast material requirements and ensure timely delivery to meet project schedules. Identify opportunities for cost savings and process improvements within the procurement function. Monitor market trends and supplier capabilities to mitigate risks associated with supply chain disruptions. Ensure all purchased materials meet quality standards and specifications in line with project requirements. Required Qualifications Valid driving licence No formal degree required; however, relevant qualifications or training in procurement, supply chain management, or construction materials are advantageous. Experience Proven experience in material buying within the new build housing sector. Demonstrable track record of managing supplier relationships and negotiating favourable terms. Knowledge and Skills Strong understanding of construction materials, their applications and quality standards. Excellent negotiation and communication skills. Ability to analyse market conditions and supplier performance to inform purchasing decisions. Proficiency in procurement software and Microsoft Office applications. Organised with strong attention to detail and the ability to manage multiple priorities.

Senior Performance Improvement Manager Location : Home based with frequent travel across the Midlands, Southern England, South Coast sites and regular meetings at Birmingham office locations Salary : 60,000 - 70,000 plus bonus, 5,200 car allowance and benefits Role Overview An established organisation supporting Service Family accommodation across the UK is seeking a Senior Performance Improvement Manager to help drive service improvement, operational efficiency and innovation across a large and complex contract portfolio. This is a high-impact role focused on identifying smarter ways of working, improving customer outcomes and helping operational teams deliver a better overall service. Working closely with the Continuous Improvement Lead and teams across housing, facilities management and home insurance, you will play a key role in shaping new ways of working and identifying opportunities for change. The role requires someone who is naturally curious, analytical and comfortable challenging existing processes in order to drive better outcomes. This is not a people management role, but it does require someone who can work independently, build strong relationships and bring energy, enthusiasm and fresh thinking into the business. You will use data, operational insight and research to identify opportunities for improvement, recommend new technologies and support the development of more effective ways of working. The successful candidate will be someone who enjoys problem solving, is highly comfortable with numbers and reporting, and has the confidence to work closely with stakeholders across all levels of the business. Attitude is key here. The business is looking for someone dynamic, forward-thinking and keen to learn, with the ability to spot opportunities that others may miss. Key Responsibilities Identify, develop and deliver performance improvement initiatives across housing, FM, home insurance and operational service delivery functions Analyse KPI performance, operational data, customer feedback and service trends to identify areas for improvement Investigate root causes of underperformance and identify sustainable, long-term solutions Use data and numerical analysis to prioritise opportunities based on operational impact, customer benefit and commercial value Research, identify and recommend new technologies, systems, reporting tools and innovative approaches to improve service delivery Support the introduction of new processes, systems and ways of working that improve efficiency and customer outcomes Work closely with the Continuous Improvement Lead and operational teams to shape and deliver improvement plans Develop business cases for change, clearly outlining the rationale, expected benefits and return on investment Facilitate workshops, improvement sessions and problem-solving meetings with operational stakeholders Challenge existing ways of working constructively and encourage teams to think differently about service delivery and performance Improve data visibility, reporting capability and performance tracking across the business Produce clear and detailed reports, presentations and dashboards for senior stakeholders Use Microsoft Excel and other Microsoft 365 tools to analyse performance data and present findings Support the development and refinement of KPIs, service measures and reporting frameworks Monitor the success of improvement initiatives, ensuring that changes are embedded and benefits are sustained over time Build strong relationships across operational teams, support functions and senior leadership groups Represent the function at meetings, providing clear updates, recommendations and insight-led reporting Maintain a positive and professional image with key external stakeholders and client representatives Essential Requirements Proven experience within a performance improvement, business improvement, continuous improvement or operational excellence role Strong analytical capability with the ability to interpret large volumes of data and identify trends, risks and opportunities Advanced Microsoft Excel skills and strong understanding of Microsoft 365 tools Experience using data, reporting and numerical analysis to support business decisions and prioritise improvement activity Comfortable researching and identifying new technologies, systems and innovative ways of working Ability to develop business cases, reports and presentations for senior stakeholders Experience facilitating workshops, problem-solving sessions and improvement meetings Strong communication skills with the ability to influence, challenge and engage stakeholders at all levels Highly organised with the ability to manage multiple projects and priorities simultaneously Self-motivated, proactive and able to work independently without the need for direct supervision Strong commercial awareness and the ability to balance customer, operational and financial priorities Degree educated or able to demonstrate a similar level of academic capability Full UK driving licence and willingness to travel frequently across Southern England and to Birmingham office locations Ability to obtain and maintain SC Clearance Desirable Background Experience within housing, facilities management, property services, insurance or customer-focused operational environments Experience using Power BI or similar reporting and visualisation tools Knowledge of continuous improvement methodologies such as Lean, Six Sigma or process mapping Experience working within complex, multi-site or contract-led environments Previous exposure to public sector, defence or accommodation-related contracts Benefits Bonus 5,200 car allowance 25 days annual leave 6% matched pension contribution Private medical cover for self and partner Life assurance at 2x annual salary One professional subscription paid per year

Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive, to recruit a Project Manager (Construction Procurement) on an ongoing temporary contract basis to work from their office in Belfast city centre. Your new role You will support the Senior Project Manager (Construction Procurement) in delivering an effective procurement of construction works / building services and construction related professional services contracts that represent the most cost-effective and technically feasible solution for the Housing Executive's Asset Management division. This will include: Proactively leading construction procurement exercises, liaising with the client and Corporate Procurement Unit to deliver the Housing Executive's procurement programme, ensuring contract documentation for tenders are completed in a timely and efficient manner. Working collaboratively with the client to draft and review tender and contract documentation to ensure compliance with public procurement policy, legislation and best practice, whilst closely liaising with procurement colleagues. Liaising with the client department and/ or consultants to formulate procurement requirements, providing financial input ensuring that tender specification and contract documentation complies with all relevant legislation, best practice methodologies, Northern Ireland Housing Executive (NIHE) specifications, policies and procedures. Preparing and analysing costings for pre-tender estimates, contract cost models, benchmarking, along with completing tender evaluations. Drafting documentation for the NEC 3 and 4 suite of contracts, for construction works, building services and construction related professional services contracts, ensuring delivery of tender exercises. Ensuring delivery of procurement exercises, including conducting initiation and handover of contract meetings with clients, contract mobilisation, and ensuring Post Project Evaluations are completed and improvements, inclusive of Lessons Learned, are incorporated into future procurements. What you'll need to succeed To be considered for this position, you must meet at least one of the following criteria: Possess a Bachelor's Degree (or equivalent level 6 qualification) in Quantity Surveying or in another relevant Building/Construction discipline with at least 2 years' relevantexperience working within a Building/Construction function, or; Possess a BTEC Higher National Certificate/Diploma (or equivalent Level 5 qualification) in Quantity Surveying or in another relevant Technical/Construction related discipline PLUS at least 3 years' relevant experience working within a Building/Construction function. What you'll get in return This position offers an immediate start with the opportunity to work with Northern Ireland's largest social landlord. You will be paid via Hays on a weekly basis. It is our understanding that this role will be recruited on a permanent basis in due course - the initial temporary contract post could provide useful experience in advance of this process. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive, to recruit two Maintenance Officers on a temporary contract basis to work from their regional offices in Antrim and Newtownabbey. Your new role Both positions are temporary contracts for a duration of c. 6 months.Reporting to the Area Maintenance Manager, you will ensure that maintenance repairs to Housing Executive homes are carried out to exacting cost, quality and time standards in accordance with the terms of contracts. Your main duties will include: To carry out inspections of properties to a set timetable in order to authorise the Housing Executive's Contractors to carry out necessary maintenance work; To conduct inspections of properties, again to a set timetable, in order that works done are of an acceptable standard and that payment for such work can be authorised; To advise tenants of maintenance policies and their responsibilities for the maintenance of some items in their homes or to provide information on the progress of works on their homes or the timeframes for such works to be done; To draw deficiencies in the delivery of an effective maintenance service to the attention of the Contractor in the first instance in order that remedial action can be taken; To liaise with other Housing Executive staff, particularly those involved in the allocation of homes, to ensure that houses vacated on changes of tenancy have the necessary work done so that they can be re-let as soon as possible. What you'll need to succeed To be considered for this position, you must meet at least one of the following criteria: Time served within a construction trade and a minimum of 4 years relevant experience. A degree in Building Studies (or equivalent) with 1 year relevant experience; A BTEC Higher Diploma in Building Studies (or equivalent) with 2 years relevant experience; Relevant experience will be considered as working on the design, improvement or maintenance of domestic properties. What you'll get in return This position offers an immediate start with the opportunity to work with Northern Ireland's largest social landlord. You will be paid via Hays on a weekly basis.The hourly rate ranges from £16.90 - £18.85. (£32,597 - £36,363) The hours of work are Monday to Friday, 37 hours per week. Flexible start and finish times can be arranged. Hybrid working with laptop computer and equipment are all provided. You will also get 35 days paid annual leave, including stat days. Business mileage paid at 45p per mile. What you need to do now If you're interested in this role, contact Michael Dickson on or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Finance & Commercial Manager Milton Keynes Location: Milton Keynes (with potential travel to additional regional sites) Working Pattern: Hybrid 3 4 days on-site, 1 2 days remote Salary: Competitive salary and Benefits Contract Type: Permanent, Full-Time The Opportunity A growing organisation within the housing and property services sector is seeking a Finance & Commercial Manager to join its expanding team. This is a key strategic role where you will partner closely with operational leaders, providing commercial and financial guidance to drive performance, improve profitability, and support contract delivery. You will play a central role in ensuring stakeholders understand financial outcomes and take ownership of achieving business targets. About the Role Reporting to senior leadership, you will act as a trusted advisor to branch and operational teams, combining strong financial expertise with commercial insight. You will be responsible for interpreting financial data, identifying trends, and translating this into clear, actionable recommendations. A core part of the role will involve challenging performance, managing risk, and ensuring alignment with contractual and financial objectives. Key Responsibilities Build strong partnerships with operational teams, gaining a deep understanding of service delivery and commercial drivers Take ownership of financial performance, ensuring targets are met and variances are actively managed Deliver timely and accurate financial reporting, including monthly performance reviews with insightful analysis Identify risks and opportunities, providing clear recommendations to improve outcomes Lead budgeting and forecasting processes, ensuring alignment with operational plans Support commercial activities such as pricing reviews, contract changes, and tender submissions Communicate complex financial information clearly to non-finance stakeholders Strengthen financial controls and support continuous improvement initiatives About You You will be an experienced finance professional with strong commercial awareness and a proven ability to influence stakeholders in an operational environment. You will bring: Experience in financial business partnering within a contract-driven setting Strong analytical skills and confidence working with complex financial data The ability to challenge and support stakeholders to improve performance Excellent communication skills, with the ability to simplify complex information A proactive, hands-on approach with strong ownership of responsibilities Advanced Excel and financial modelling capability Strong time management and organisational skills Desirable Experience Background in housing, property services, or maintenance environments Understanding of pricing structures such as schedule of rates, subcontractor costing, and job-level profitability Benefits £4,500 Car Allowance plus mileage reimbursement Enhanced pension scheme Generous annual leave entitlement Enhanced sick pay Family-friendly policies, including enhanced parental leave Employee referral incentives Savings and share schemes Eye care vouchers Access to counselling and wellbeing services Employee recognition and reward programmes Opportunities for volunteering and community engagement Additional Information Applicants must have the right to work in the UK (no sponsorship available) A full driving licence is required for travel between locations Employment is subject to background and security checks This organisation is committed to fostering an inclusive workplace and welcomes applications from individuals of all backgrounds. Support is also offered to those transitioning from military service into civilian careers.

Our client is looking for an experienced Site Manager to lead the delivery of social housing planned works. As Senior Site Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities

Yolk Recruitment are proud to be supporting a valued-driven, community-based Housing Association in Cardiff in the search for a Senior Procurement Officer to join their ICT & Procurement team on a 12-month maternity cover contract. This is a pivotal role within the organisation, working closely with the Head of ICT & Procurement and key stakeholders across the business to manage and deliver end-to-end procurement activity for goods, works and services. You will play a central role in ensuring compliance with procurement legislation, maintaining the Association's contracts register, and driving value for money across all procurement activity. The Role As Senior Procurement Officer, you will lead on procurement exercises across the association, supporting teams to ensure processes align with best practice, internal policies, and all relevant legislation. You will also take responsibility for maintaining and improving procurement and contract management processes, including supplier registers, KPI monitoring, benchmarking, and supporting dispute resolution. Key Responsibilities Lead and manage procurement exercises from initiation to contract award Provide expert procurement guidance across the organisation Ensure compliance with Public Procurement Regulations and financial frameworks Maintain and manage the contracts register and approved supplier list Carry out market testing, benchmarking and supplier performance reviews Support contract managers with contract packs, KPI development and monitoring Coordinate contract dispute resolution and contractor onboarding compliance checks Deliver procurement and contract management training to internal stakeholders Support delivery of social value and community benefits within procurement Horizon scan for changes in procurement legislation and implement improvements Review and update procurement strategy, audit trails and internal processes What we're looking for: Professional procurement qualification (CIPS) Proven experience running tenders in line with Public Procurement Regulations / OJEU Strong knowledge of tendering and contracting processes, including construction procurement Experience of supplier and contract management, KPI monitoring and dispute resolution Understanding of procurement within the housing sector Strong analytical and financial skills with high attention to detail Confident communicator able to engage with a wide range of stakeholders Ability to manage multiple priorities and work under pressure to deadlines Experience working with frameworks and consortia arrangements Knowledge of GDPR and data sharing agreements Benefits Annual leave is initially 27 days plus 8 bank holidays per year. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.

Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.

Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!

Lead Project Manager Northampton - Sustainable Distribution Centre (NN7 2FR) Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a Lead Project Manager to join the team at Yusen Logistics. The role is a hybrid position based in Northampton, with the opportunity to work up to 3 days remotely per week (subject to business requirements) and some UK site-based travel as per project specifications. Responsibilities Provide specialist professional support and guidance to ensure projects are correctly scoped and defined, with clear objectives, appropriate workstreams and activities Create project plans and resource teams, ensuring alignment between both the project activity and the wider business need Manage projects to cost, quality and time, exercising delegated authority for budgets while adhering to the Yusen project management methodology and implementing the agreed framework and governance into each project Coordinate internal workstreams/resources and third party vendors in line with defined project deliverables Apply critical thinking to resolve any roadblocks that arise and participate in budget setting through analysis of current and planned performance Conduct rigorous assessment of project risks, taking responsibility for the acts and omissions of project staff until closure or handover Establish collaborative relationships and provide specialist professional advice to internal stakeholders, customers and suppliers Facilitate high level project meetings and steering committees, preparing expert materials that support the decisions made that impact the company for up to a year Ensure that the PMO and key stakeholders receive strategic updates based on a professional or academic understanding of project performance and specialist standards Proactively escalates issues to the Project Sponsor or steering group, taking full responsibility for the acts and omissions of the project team Manage and monitor performance levels through the annual PDR process, objective setting, and other appropriate mechanisms (i.e. professional or academic qualifications) Identify critical skills required within the project team and provide proper mentoring and support to ensure the team meet medium term business objectives Ensure the team knows key business outcomes, processes, and expectations, consistently and promptly delivers all company communications, and provides appropriate feedback Support business investigations and disciplinary and grievance processes across the organisation Document and communicate "lessons learned" to promote continuous improvement, ensuring that insights contribute to the medium term direction of the company Ensure all company procedures, including absence, performance, holiday, etc., are managed and adhered to Ensure strict compliance with company procedures and policies for self and the wider team, making decisions that impact the company for up to 1 year Ensure due attention is provided to employee welfare, identifying and signposting areas of support where necessary, and ensuring functional arrangements are in place to protect the well being of all employees Successfully manage customer relationships with a focus on medium term direction, ensuring service levels meet professional standards Remove any obstacles, enabling the team to build and sustain a customer focused environment that protects the service reputation of the company Foster a culture of cooperation and collaboration between teams and across functions, ensuring the operation and management of the department aligns with planned performance Benefits Salary of £55,000 - £60,000 per annum (DOE) Car allowance of £6,000 per annumBonus (up to 12%) Health Cash Plan (comprehensive private family health cover) Pension scheme - 6% matched employer contribution Permanent health insurance cover (40% of salary cover) 25 days' holiday (excluding bank holidays) plus five days of Volunteer Leave per year Opportunity for unpaid leave and up to 10 days of international remote working Free online fitness platform, including Pilates, yoga, mindfulness and meditation Free eye tests, up to 25% off gym membership, and high street vouchers Free access to 24/7 online GP, mental health support services, life events counselling, and a care concierge service Tailored development and career opportunities Healthcare Cash Plan Qualifications High school qualifications (A-levels / NVQ) - Bachelor's Degree or equivalent qualification is highly desirable Significant proven experience in project and change management with a record of leading major implementations that impact the medium term direction of the company Leadership experience is essential Extensive practical experience managing projects to implement new business or start up operations, with a strong focus on budget management and expenditure control Demonstrable experience working across a variety of functions, cultures and geographies, providing professional guidance while managing complex high stakes projects Proven specialist and professional knowledge of logistics/3PL through academic, professional qualifications or extensive practical experience Excellent communication skills to enable discussion and presentation of complex issues and solutions Open, honest and transparent leadership style with the ability to motivate and support others in meeting challenging deadlines Proficiency in developing budgets and controlling expenditure for departments, contracts or sites, ensuring financial and service reputation is maintained Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. DISABILITY CONFIDENT. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can thrive and grow their potential. Yusen Logistics are proud to be a Disability Confident Committed employer.