THE ROLE
We are looking for a confident and hands on Assistant General Manager to support the delivery of catering and hospitality services at the Royal College of Nursing. This role is ideal for someone who enjoys working closely with a small team, taking ownership of day to day operations, and maintaining high standards across all aspects of service.
You will work closely with the General Manager to oversee a small but busy catering operation, supporting both kitchen and front of house teams. This is a varied role where no two days are the same, requiring strong organisation, attention to detail, and a calm, practical approach.
At Green & Fortune, we focus on quality, consistency, and creating a positive experience for every guest. You will be part of a supportive team where your input matters and where you can make a real impact.
KEY RESPONSIBILITIES
- Support the General Manager in the day to day running of catering and hospitality operations
- Lead and support a small team, ensuring clear communication and a positive working environment
- Oversee the delivery of food service across meetings, events, and daily hospitality
- Work closely with the kitchen to ensure food is prepared and delivered to a high standard
- Maintain high standards of food safety, health and hygiene, ensuring compliance at all times
- Assist with planning and coordinating hospitality services, including staffing and service flow
- Support stock control, ordering, and supplier communication
- Act as a point of contact for clients, ensuring a professional and responsive service
- Train and support team members, helping to build a capable and engaged team
- Lead by example during service, remaining calm and organised in busy periods
WHAT DO WE OFFER IN RETURN?
- Aviva DigiCare+ - Health checks, mental health & nutrition support, GP consultations, second medical opinions, legal & bereavement assistance, fitness programmes
- ️ Life Assurance - 2x your annual salary
- Company Sick Pay - Up to 5 days after 1 year of service
- ️ Staff Discounts - 50% off in our restaurant and 25% off at our cafés
- Holiday Allowance - Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
- Volunteer Day - One paid day off each year to support a community or charity of your choice
- ️ Hospitality Essentials - Benefit Hub - Discounts on retail, groceries, gyms, and more
- Cycle to Work Scheme
- Refer a Friend Scheme - £150 for hourly paid employees, £350 for managerial positions
- Learning & Development - Access to our portal and further education through apprenticeship programmes
- G&F Support Scheme
- ️ Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
Green & Fortune is committed to fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds and fully support candidates with disabilities throughout the recruitment process. If you require any adjustments, please contact our People team at .