We're looking for a Senior Product Manager to join our Distribution Product Team, with primary responsibility for our Agent Tools product suite - the tools that allow B2B Partners to search and book journeys efficiently at scale - while partnering on the direction and growth of the wider Distribution portfolio. Responsibilities Own the vision, strategy, and roadmap for Distribution Agent Tools, aligning with Trainline Partner Solutions and company priorities. Develop a deep understanding of partner needs (e.g., TMCs, OBTs, distribution partners), identifying opportunities to simplify workflows, improve reliability, and enhance servicing experiences. Build strong, collaborative relationships with partners and stakeholders, co-creating solutions that deliver meaningful, measurable value. Define and drive OKRs and KPIs, using data and insights to guide decisions and track performance against business outcomes. Lead end-to-end product development- from discovery through delivery-working cross-functionally with engineering, design, data, and commercial teams. Support and empower a multidisciplinary squad, fostering an inclusive, high performing environment focused on delivering great partner and traveller experiences. Balance long term strategy with near term impact, ensuring continued differentiation in the B2B travel ecosystem. Stay close to the market and collaborate across teams to ensure aligned, high quality rail content, capabilities, and experiences across partners and markets. Qualifications Experience working in Product Management roles in fast paced environments (e.g., eCommerce, travel, marketplaces, or tech), contributing to products used at scale. A track record of improving products or experiences in complex or technical areas, with a focus on delivering better outcomes for customers. Experience working with B2B customers or partners, helping shape solutions that deliver meaningful business value and strengthen relationships. Strong product judgement, with the ability to prioritise, navigate trade offs, and focus on high impact opportunities. Comfortable working collaboratively with cross functional teams (e.g., engineering, design, data, commercial) to deliver cohesive experiences. Confidence using data and insights (both qualitative and quantitative) to inform decisions and measure success. Familiarity with technical products or environments (e.g., APIs), and the ability to work closely with engineering teams. Experience working in Agile or iterative delivery environments, contributing to discovery, delivery, and continuous improvement. Benefits Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28 day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Apr 27, 2026
Full time
We're looking for a Senior Product Manager to join our Distribution Product Team, with primary responsibility for our Agent Tools product suite - the tools that allow B2B Partners to search and book journeys efficiently at scale - while partnering on the direction and growth of the wider Distribution portfolio. Responsibilities Own the vision, strategy, and roadmap for Distribution Agent Tools, aligning with Trainline Partner Solutions and company priorities. Develop a deep understanding of partner needs (e.g., TMCs, OBTs, distribution partners), identifying opportunities to simplify workflows, improve reliability, and enhance servicing experiences. Build strong, collaborative relationships with partners and stakeholders, co-creating solutions that deliver meaningful, measurable value. Define and drive OKRs and KPIs, using data and insights to guide decisions and track performance against business outcomes. Lead end-to-end product development- from discovery through delivery-working cross-functionally with engineering, design, data, and commercial teams. Support and empower a multidisciplinary squad, fostering an inclusive, high performing environment focused on delivering great partner and traveller experiences. Balance long term strategy with near term impact, ensuring continued differentiation in the B2B travel ecosystem. Stay close to the market and collaborate across teams to ensure aligned, high quality rail content, capabilities, and experiences across partners and markets. Qualifications Experience working in Product Management roles in fast paced environments (e.g., eCommerce, travel, marketplaces, or tech), contributing to products used at scale. A track record of improving products or experiences in complex or technical areas, with a focus on delivering better outcomes for customers. Experience working with B2B customers or partners, helping shape solutions that deliver meaningful business value and strengthen relationships. Strong product judgement, with the ability to prioritise, navigate trade offs, and focus on high impact opportunities. Comfortable working collaboratively with cross functional teams (e.g., engineering, design, data, commercial) to deliver cohesive experiences. Confidence using data and insights (both qualitative and quantitative) to inform decisions and measure success. Familiarity with technical products or environments (e.g., APIs), and the ability to work closely with engineering teams. Experience working in Agile or iterative delivery environments, contributing to discovery, delivery, and continuous improvement. Benefits Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28 day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Job Title: Service Designer Rate: £500 (Outside IR35) Duration: 6 months Location: Remote Clearance: BPSS Stages: 1 Stage Key Responsibilities Design end-to-end services across multiple touchpoints (digital, phone, paper, in-person) Map and improve user journeys , identifying pain points and opportunities Facilitate service design workshops with stakeholders across policy, operations, and technology Use evidence and user research insights to inform design decisions Create and maintain: Service blueprints Journey maps Ecosystem maps Collaborate closely with: User Researchers Interaction Designers Content Designers Delivery Managers Ensure alignment with GDS Service Standard and accessibility requirements Support service assessments (Alpha, beta, live) Contribute to continuous improvement and iteration of live services Essential Skills & Experience Proven experience as a Service Designer in government or public sector Strong understanding of GDS principles and service standards Experience working in agile, multidisciplinary teams Ability to design for complex, policy-driven environments Skilled in mapping tools (eg Miro, Lucidchart, FigJam) Strong stakeholder management and facilitation skills Ability to translate complex systems into clear, actionable designs
Apr 27, 2026
Contractor
Job Title: Service Designer Rate: £500 (Outside IR35) Duration: 6 months Location: Remote Clearance: BPSS Stages: 1 Stage Key Responsibilities Design end-to-end services across multiple touchpoints (digital, phone, paper, in-person) Map and improve user journeys , identifying pain points and opportunities Facilitate service design workshops with stakeholders across policy, operations, and technology Use evidence and user research insights to inform design decisions Create and maintain: Service blueprints Journey maps Ecosystem maps Collaborate closely with: User Researchers Interaction Designers Content Designers Delivery Managers Ensure alignment with GDS Service Standard and accessibility requirements Support service assessments (Alpha, beta, live) Contribute to continuous improvement and iteration of live services Essential Skills & Experience Proven experience as a Service Designer in government or public sector Strong understanding of GDS principles and service standards Experience working in agile, multidisciplinary teams Ability to design for complex, policy-driven environments Skilled in mapping tools (eg Miro, Lucidchart, FigJam) Strong stakeholder management and facilitation skills Ability to translate complex systems into clear, actionable designs
THE ARTS THEATRE CAMBRIDGE
Cambridge, Cambridgeshire
JOB DESCRIPTION DEVELOPMENT & COMMUNICATIONS ASSISTANT Reporting to: Nicky Hupe, Head of Communications Day-to-day work directed by: Luke Dell, Membership Manager ROLE SUMMARY We are seeking an ambitious early-career professional with excellent organisational skills and a strong interest in fundraising and communications. As Development & Communications Assistant, you will contribute to both our fundraising activity and our communications work. You will support our work with individual supporters, corporate partners, and trusts and foundations, helping to deliver excellent stewardship and well-run cultivation events. Alongside this, you will play a key role in helping with the creation and scheduling of organisational messaging, and ensuring communications are consistent with our brand identity. This is an opportunity to gain broad, practical experience within a small but ambitious team. You will develop skills in fundraising, financial processing, and event coordination, while also building experience in written and visual communications, and brand management. Through working closely with other staff across the organisation, you will grow your understanding and experience of a producing and receiving theatre and the charity sector. This role would suit someone passionate about the arts and culture sector, particularly the performing arts, who is looking for a first or early step into a career in arts fundraising or communications. It offers a strong foundation of transferable skills and experience that could act as a springboard into a wide range of future roles. KEY RESPONSIBILITIES Fundraising: Support fundraising through trusts and foundations undertaking research tasks, and collating information for applications and funders reports. Maintain the application and reporting schedules for all funders and supporters. Support the department in looking after current and potential major supporters. Arrange ticket bookings for supporters and prospective donors using Tessitura - our Box Office and Fundraising database/CRM. Track the team's financial processing and records, across all income streams, in close liaison with the Finance department. Use Tessitura to enter all donations, financial information, and relevant communications, assisting the team in prospecting and records maintenance. Responsible for paperwork for Gift Aid and manage our regular Gift Aid claim process with Tessitura, HMRC and the Finance department. Research potential supporters and funders, and produce meeting briefings and supporter biographies. Ensure crediting for supporters is correct and up to date. Ensure support pages on the Theatre's website are dynamic and up to date. Support the team in preparing updates and reports for Trustees and funders. Be the primary entry point of contact for supporters. Communications: Support the Head of Communications in developing and delivering activity that raises the profile of the Theatre and strengthens its reputation. Coordinate the scheduling of external communications, working with other teams to ensure messages are aligned and go out at the right time. Draft, edit and proofread copy for a range of channels, including website, newsletters, press releases, social media and printed materials. Update and maintain content on the Theatre's website Work closely with the Marketing team on the Theatre's social media channels, including monitoring activity and reporting. Help ensure consistent use of the Theatre's brand, tone of voice and visual identity across all communications. Support the design and creation of visual content using existing templates and brand guidelines. Work with designers, photographers, and other creatives to brief, adapt and deliver visual materials. Organise content libraries, ensuring images, copy and digital assets are organised, up-to-date, and correctly credited. Track, log and report on press and media coverage. Events: Supported closely by the team, lead on the planning and delivery of fundraising events, working with the Executive, Production and Front of House teams. Attend events as a representative of The Arts Theatre, supporting the work of developing and maintaining relationships. The following generic responsibilities apply to all Arts Theatre staff: Attend meetings and events as required Deputise for Box Office and Front of House staff as required Assist other departments as required Contribute to achieving the aims and targets of the organisation as a whole and assist with other projects and activities as required Carry out administrative work generated by the above activities Have a flexible approach to working hours Maintain a clean and tidy working environment Be presentable, well-organised and have good timekeeping Comply with The Arts Theatre's Equal Opportunities, Health and Safety and other policies at all times The list of responsibilities is not exhaustive, and you may be required to perform duties outside of this list as operationally required and at the direction of your line managers. PERSON SPECIFICATION Experience and Knowledge (transferable skills welcome): Experience of working in administrative roles, ideally in fundraising, communications, or a charity. Experience of planning or delivering events. Customer service experience with donors or customers, building relationships, handling enquiries and problem-solving. Experience of working closely with colleagues and other departments to deliver projects. Some knowledge of the arts, charitable fundraising or the charity sector. Skills and Approach: Ambition to develop fundraising and communications skills. Excellent written and verbal communication skills with a personable and professional approach. A very sharp eye for detail with strong problem-solving skills. Confident but highly discreet, able to read a room and react professionally. Strong relationship building and interpersonal skills. The ability to work as part of a team as well as independently. Self-starter with strong project management and organisational competencies with a demonstrated aptitude for multitasking, attention to detail, and meeting competing and overlapping deadlines. Good general IT skills, including Microsoft Office. Experience of Adobe InDesign and Photoshop, and experience of a fundraising CRM, preferably Tessitura or Spektrix, would be desirable but not essential. An interest in theatre and an affinity with The Arts Theatre Cambridge's mission and purpose. TERMS & CONDITIONS Salary: £28,000 per annum Hours of Work: This is a full-time role, 40 hours per week including a 1-hour unpaid lunch break. This role will also include some evening work for Theatre events and press nights. Holiday entitlement: 33 days per annum (pro rata) including statutory bank holidays. Employees are eligible to receive time off in lieu (TOIL) for approved additional hours or bank holidays worked. Probationary Period: 3 months Notice Period: Following the completion of a successful probationary period, the notice period is one month. Pension: The Arts Theatre offers an auto-enrolment pension scheme. Equality We're committed to an inclusive recruitment process. If you have any specific requirements or suggestions to support your application, please share them with us and we'll consider how we can help. How to Apply Please send a cover email detailing your suitability for the role, of no more than 400 words, and your CV to Nicky Hupe via the button below. If this role has caught your interest but you are unsure whether to apply, or the timings don't quite work, please don't hesitate to get in touch. We'd be delighted to talk things through, answer any questions, and can be flexible - our priority is finding the right person. Deadline for applications: Wednesday 6 May, 12noon.
Apr 27, 2026
Full time
JOB DESCRIPTION DEVELOPMENT & COMMUNICATIONS ASSISTANT Reporting to: Nicky Hupe, Head of Communications Day-to-day work directed by: Luke Dell, Membership Manager ROLE SUMMARY We are seeking an ambitious early-career professional with excellent organisational skills and a strong interest in fundraising and communications. As Development & Communications Assistant, you will contribute to both our fundraising activity and our communications work. You will support our work with individual supporters, corporate partners, and trusts and foundations, helping to deliver excellent stewardship and well-run cultivation events. Alongside this, you will play a key role in helping with the creation and scheduling of organisational messaging, and ensuring communications are consistent with our brand identity. This is an opportunity to gain broad, practical experience within a small but ambitious team. You will develop skills in fundraising, financial processing, and event coordination, while also building experience in written and visual communications, and brand management. Through working closely with other staff across the organisation, you will grow your understanding and experience of a producing and receiving theatre and the charity sector. This role would suit someone passionate about the arts and culture sector, particularly the performing arts, who is looking for a first or early step into a career in arts fundraising or communications. It offers a strong foundation of transferable skills and experience that could act as a springboard into a wide range of future roles. KEY RESPONSIBILITIES Fundraising: Support fundraising through trusts and foundations undertaking research tasks, and collating information for applications and funders reports. Maintain the application and reporting schedules for all funders and supporters. Support the department in looking after current and potential major supporters. Arrange ticket bookings for supporters and prospective donors using Tessitura - our Box Office and Fundraising database/CRM. Track the team's financial processing and records, across all income streams, in close liaison with the Finance department. Use Tessitura to enter all donations, financial information, and relevant communications, assisting the team in prospecting and records maintenance. Responsible for paperwork for Gift Aid and manage our regular Gift Aid claim process with Tessitura, HMRC and the Finance department. Research potential supporters and funders, and produce meeting briefings and supporter biographies. Ensure crediting for supporters is correct and up to date. Ensure support pages on the Theatre's website are dynamic and up to date. Support the team in preparing updates and reports for Trustees and funders. Be the primary entry point of contact for supporters. Communications: Support the Head of Communications in developing and delivering activity that raises the profile of the Theatre and strengthens its reputation. Coordinate the scheduling of external communications, working with other teams to ensure messages are aligned and go out at the right time. Draft, edit and proofread copy for a range of channels, including website, newsletters, press releases, social media and printed materials. Update and maintain content on the Theatre's website Work closely with the Marketing team on the Theatre's social media channels, including monitoring activity and reporting. Help ensure consistent use of the Theatre's brand, tone of voice and visual identity across all communications. Support the design and creation of visual content using existing templates and brand guidelines. Work with designers, photographers, and other creatives to brief, adapt and deliver visual materials. Organise content libraries, ensuring images, copy and digital assets are organised, up-to-date, and correctly credited. Track, log and report on press and media coverage. Events: Supported closely by the team, lead on the planning and delivery of fundraising events, working with the Executive, Production and Front of House teams. Attend events as a representative of The Arts Theatre, supporting the work of developing and maintaining relationships. The following generic responsibilities apply to all Arts Theatre staff: Attend meetings and events as required Deputise for Box Office and Front of House staff as required Assist other departments as required Contribute to achieving the aims and targets of the organisation as a whole and assist with other projects and activities as required Carry out administrative work generated by the above activities Have a flexible approach to working hours Maintain a clean and tidy working environment Be presentable, well-organised and have good timekeeping Comply with The Arts Theatre's Equal Opportunities, Health and Safety and other policies at all times The list of responsibilities is not exhaustive, and you may be required to perform duties outside of this list as operationally required and at the direction of your line managers. PERSON SPECIFICATION Experience and Knowledge (transferable skills welcome): Experience of working in administrative roles, ideally in fundraising, communications, or a charity. Experience of planning or delivering events. Customer service experience with donors or customers, building relationships, handling enquiries and problem-solving. Experience of working closely with colleagues and other departments to deliver projects. Some knowledge of the arts, charitable fundraising or the charity sector. Skills and Approach: Ambition to develop fundraising and communications skills. Excellent written and verbal communication skills with a personable and professional approach. A very sharp eye for detail with strong problem-solving skills. Confident but highly discreet, able to read a room and react professionally. Strong relationship building and interpersonal skills. The ability to work as part of a team as well as independently. Self-starter with strong project management and organisational competencies with a demonstrated aptitude for multitasking, attention to detail, and meeting competing and overlapping deadlines. Good general IT skills, including Microsoft Office. Experience of Adobe InDesign and Photoshop, and experience of a fundraising CRM, preferably Tessitura or Spektrix, would be desirable but not essential. An interest in theatre and an affinity with The Arts Theatre Cambridge's mission and purpose. TERMS & CONDITIONS Salary: £28,000 per annum Hours of Work: This is a full-time role, 40 hours per week including a 1-hour unpaid lunch break. This role will also include some evening work for Theatre events and press nights. Holiday entitlement: 33 days per annum (pro rata) including statutory bank holidays. Employees are eligible to receive time off in lieu (TOIL) for approved additional hours or bank holidays worked. Probationary Period: 3 months Notice Period: Following the completion of a successful probationary period, the notice period is one month. Pension: The Arts Theatre offers an auto-enrolment pension scheme. Equality We're committed to an inclusive recruitment process. If you have any specific requirements or suggestions to support your application, please share them with us and we'll consider how we can help. How to Apply Please send a cover email detailing your suitability for the role, of no more than 400 words, and your CV to Nicky Hupe via the button below. If this role has caught your interest but you are unsure whether to apply, or the timings don't quite work, please don't hesitate to get in touch. We'd be delighted to talk things through, answer any questions, and can be flexible - our priority is finding the right person. Deadline for applications: Wednesday 6 May, 12noon.
Randstad Construction & Property
Slough, Berkshire
We are recruiting for an experienced Bid Manager for an established Tier 1 contractor operating across the M3 and M4 corridors on schemes up to 90 million. The business are an established business across the UK and have a brilliant reputation with clients for honesty and quality of delivery and are trusted by supply chain and suppliers as someone they want to work with out of choice. They work solely on framework and negotiated schemes in the Education, Care, NHS, MOD, MOJ and local authority worlds ranging from 20 to 90 million and are on 2 stage basis. The role of Bid Manager is join an existing preconstruction team where you will get involved at in initial stages with selection of which bids to target - they are a selective business and will only work on bids that will benefit the business and they are confident they can deliver for the client. From there you will start to work with the wider precon team to devise, strategise and build up the best possible bid you can produce at 1st stage. You will then help present the bid and if succesful then take through the 2nd stage process working with the estimating and design teams as well as being the client point of contact for all enquiries. You will have experience of managing large, complex bids and experience within 2 stage schemes would be an advantage but be able to understand technical queries and be confident in writing and producing detailed bids and creating quality, detailed and rechincal content including the initial PQQ for clients. Its a great place to work with inspired people and teams who will be able to provide help and support in the initial stages of your career and they have a range of systems and procedures that have been hugely successful but are also looking for new ideas and people to challenge how they do things. They offer a competitive salary, excellent benefits packages and an annual bonus based on your performance and the performance of the region. If the role is of interest please apply on line or give me a call for more details on (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 27, 2026
Full time
We are recruiting for an experienced Bid Manager for an established Tier 1 contractor operating across the M3 and M4 corridors on schemes up to 90 million. The business are an established business across the UK and have a brilliant reputation with clients for honesty and quality of delivery and are trusted by supply chain and suppliers as someone they want to work with out of choice. They work solely on framework and negotiated schemes in the Education, Care, NHS, MOD, MOJ and local authority worlds ranging from 20 to 90 million and are on 2 stage basis. The role of Bid Manager is join an existing preconstruction team where you will get involved at in initial stages with selection of which bids to target - they are a selective business and will only work on bids that will benefit the business and they are confident they can deliver for the client. From there you will start to work with the wider precon team to devise, strategise and build up the best possible bid you can produce at 1st stage. You will then help present the bid and if succesful then take through the 2nd stage process working with the estimating and design teams as well as being the client point of contact for all enquiries. You will have experience of managing large, complex bids and experience within 2 stage schemes would be an advantage but be able to understand technical queries and be confident in writing and producing detailed bids and creating quality, detailed and rechincal content including the initial PQQ for clients. Its a great place to work with inspired people and teams who will be able to provide help and support in the initial stages of your career and they have a range of systems and procedures that have been hugely successful but are also looking for new ideas and people to challenge how they do things. They offer a competitive salary, excellent benefits packages and an annual bonus based on your performance and the performance of the region. If the role is of interest please apply on line or give me a call for more details on (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Digital Marketing Executive - Office Based, 21 hrs a week (7 hours per day, 3 days per week ) 14 - 21 per hour DOE Benefits Company Discounts Overview Our client is looking for a proactive and creative Digital Marketing Executive to support and drive their online marketing activity. This role will play a key part in driving online customer acquisition through strategic content creation, SEO, website management, paid advertising campaigns, and coordination with an external SEO agency. The ideal candidate will be hands-on, data-driven and passionate about digital marketing trends, with a strong desire to learn and grow within a fast-paced environment. They will be responsible for creating compelling, keyword-optimised content across multiple platforms and managing Google Ads campaigns to deliver measurable results. Key Responsibilities : Plan, execute, and optimise digital marketing campaigns across email, social media, paid media, and website channels Create, write, and publish engaging, SEO-optimised blog and website content that educates and informs target audiences Manage and regularly update a WordPress website, ensuring content is fresh, user-friendly, and optimised for performance Support and deliver SEO activity, including keyword research, on-page optimisation, and implementation of recommendations from an external SEO agency Act as the primary point of contact for the external SEO agency, providing content, implementing guidance, and reporting on progress Develop, manage, and optimise Google Ads and PPC campaigns, monitoring performance, controlling spend, and maximising ROI Conduct keyword research to identify high-intent search terms and shape content and campaign strategies Manage and deliver email marketing campaigns and newsletters, including list management, content creation, design, and performance tracking Monitor, analyse, and report on digital performance using tools such as Google Analytics, Search Console, and advertising platform insights Prepare regular reports on traffic, conversions, acquisition costs, and SEO performance Work closely with the internal social media executive, to ensure consistent messaging and coordinated campaign launches Stay up to date with digital marketing trends, tools, and best practices Ensure brand consistency across all digital channels and compliance with relevant regulatory and professional standards Required Skills & Experience: Previous experience in a digital marketing role (or relevant internship/placement) Understanding of key digital marketing channels including social media, email, SEO, and paid advertising Experience using analytics tools such as Google Analytics, Meta Ads Manager, or similar platforms Experience designing and writing email newsletters using platforms such as Omnisend, Klaviyo, or similar is essential. Strong written communication and content creation skills Highly organised with strong attention to detail Ability to manage multiple projects and deadlines simultaneously Knowledge of B2C digital marketing strategies Personal Attributes Creative and enthusiastic with a positive, can-do attitude Analytical mindset with a focus on performance and results Willingness to learn and develop new skills Strong team player with the ability to work independently If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Apr 27, 2026
Full time
Digital Marketing Executive - Office Based, 21 hrs a week (7 hours per day, 3 days per week ) 14 - 21 per hour DOE Benefits Company Discounts Overview Our client is looking for a proactive and creative Digital Marketing Executive to support and drive their online marketing activity. This role will play a key part in driving online customer acquisition through strategic content creation, SEO, website management, paid advertising campaigns, and coordination with an external SEO agency. The ideal candidate will be hands-on, data-driven and passionate about digital marketing trends, with a strong desire to learn and grow within a fast-paced environment. They will be responsible for creating compelling, keyword-optimised content across multiple platforms and managing Google Ads campaigns to deliver measurable results. Key Responsibilities : Plan, execute, and optimise digital marketing campaigns across email, social media, paid media, and website channels Create, write, and publish engaging, SEO-optimised blog and website content that educates and informs target audiences Manage and regularly update a WordPress website, ensuring content is fresh, user-friendly, and optimised for performance Support and deliver SEO activity, including keyword research, on-page optimisation, and implementation of recommendations from an external SEO agency Act as the primary point of contact for the external SEO agency, providing content, implementing guidance, and reporting on progress Develop, manage, and optimise Google Ads and PPC campaigns, monitoring performance, controlling spend, and maximising ROI Conduct keyword research to identify high-intent search terms and shape content and campaign strategies Manage and deliver email marketing campaigns and newsletters, including list management, content creation, design, and performance tracking Monitor, analyse, and report on digital performance using tools such as Google Analytics, Search Console, and advertising platform insights Prepare regular reports on traffic, conversions, acquisition costs, and SEO performance Work closely with the internal social media executive, to ensure consistent messaging and coordinated campaign launches Stay up to date with digital marketing trends, tools, and best practices Ensure brand consistency across all digital channels and compliance with relevant regulatory and professional standards Required Skills & Experience: Previous experience in a digital marketing role (or relevant internship/placement) Understanding of key digital marketing channels including social media, email, SEO, and paid advertising Experience using analytics tools such as Google Analytics, Meta Ads Manager, or similar platforms Experience designing and writing email newsletters using platforms such as Omnisend, Klaviyo, or similar is essential. Strong written communication and content creation skills Highly organised with strong attention to detail Ability to manage multiple projects and deadlines simultaneously Knowledge of B2C digital marketing strategies Personal Attributes Creative and enthusiastic with a positive, can-do attitude Analytical mindset with a focus on performance and results Willingness to learn and develop new skills Strong team player with the ability to work independently If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
The Content and Communications Manager will take ownership of creating and delivering high-quality content across multiple channels. This includes producing compelling case studies and managing project photography to ensure strong visual storytelling. Client Details Luxury B2B Manufacturer based in Kent. Description The Content and Communications Manager will take ownership of creating and delivering high-quality content across multiple channels. This includes producing compelling case studies and managing project photography to ensure strong visual storytelling. You will write engaging copy for the website, email campaigns, and marketing collateral, as well as execute targeted email campaigns. You will also be responsible for generating consistent weekly social media content, developing brand-led campaign assets, and maintaining and updating website content to keep it fresh and relevant. In addition, you will support exhibitions, PR activity, and wider brand initiatives to ensure a consistent and cohesive presence across all touchpoints. What You'll Achieve A distinctive, elevated brand presence across all channels A library of crafted case studies that inspire and support specification Campaigns that feel cohesive, intelligent, and visually compelling Consistently high standards on quality and detail Visual storytelling that captures attention and builds long-term brand value Profile A successful Content and Communications Manager will have: Experience in a design-led, brand environment Experience delivering content-led campaigns Exceptional copywriting with a strong sense of tone Experience commissioning and curating photography Proficiency in WordPress (or similar CMS), Adobe Creative Suite, and Microsoft 365 Naturally detail-driven with high standards Calm, organised, and able to manage multiple creative outputs simultaneously Self-directed and proactive, with a strong sense of ownership Curious and open to new tools, including AI, to enhance creativity and efficiency Job Offer The role offers a competitive salary of circa 45,000, along with a flexible hybrid working arrangement and annual company bonus. You'll be provided with a company laptop and benefit from 20 days' annual leave plus a Christmas closure period. A dedicated training budget is in place to support your ongoing development, alongside practical perks including free parking and close to a train station.
Apr 27, 2026
Full time
The Content and Communications Manager will take ownership of creating and delivering high-quality content across multiple channels. This includes producing compelling case studies and managing project photography to ensure strong visual storytelling. Client Details Luxury B2B Manufacturer based in Kent. Description The Content and Communications Manager will take ownership of creating and delivering high-quality content across multiple channels. This includes producing compelling case studies and managing project photography to ensure strong visual storytelling. You will write engaging copy for the website, email campaigns, and marketing collateral, as well as execute targeted email campaigns. You will also be responsible for generating consistent weekly social media content, developing brand-led campaign assets, and maintaining and updating website content to keep it fresh and relevant. In addition, you will support exhibitions, PR activity, and wider brand initiatives to ensure a consistent and cohesive presence across all touchpoints. What You'll Achieve A distinctive, elevated brand presence across all channels A library of crafted case studies that inspire and support specification Campaigns that feel cohesive, intelligent, and visually compelling Consistently high standards on quality and detail Visual storytelling that captures attention and builds long-term brand value Profile A successful Content and Communications Manager will have: Experience in a design-led, brand environment Experience delivering content-led campaigns Exceptional copywriting with a strong sense of tone Experience commissioning and curating photography Proficiency in WordPress (or similar CMS), Adobe Creative Suite, and Microsoft 365 Naturally detail-driven with high standards Calm, organised, and able to manage multiple creative outputs simultaneously Self-directed and proactive, with a strong sense of ownership Curious and open to new tools, including AI, to enhance creativity and efficiency Job Offer The role offers a competitive salary of circa 45,000, along with a flexible hybrid working arrangement and annual company bonus. You'll be provided with a company laptop and benefit from 20 days' annual leave plus a Christmas closure period. A dedicated training budget is in place to support your ongoing development, alongside practical perks including free parking and close to a train station.
Mosaic System Trainer (Adults, Children's & Finance) - Contract (Outside IR35) Rate: £400-£425 (Outside IR35) IR35: Outside Duration: Initial 3 months (training period pre go-live) Location: Hybrid, remote for material development + 3-4 days per week on-site for delivery (negotiable) Panoramic Associates are supporting a Local Authority with their search for an experienced Mosaic Trainer to support the delivery and adoption of Mosaic across Adults', Children's and Finance directorates. This is a specialist interim requirement for someone who knows Mosaic inside and out and has trained users during an implementation , not just in BAU environments. Key priorities Deep, entrenched Mosaic knowledge (hands-on, end-to-end understanding) Proven experience delivering Mosaic training across Adults' and Children's services Ability to create bespoke training materials aligned to the council's workflows and recording models Strong interpersonal/change engagement skills (not "stand in front of a script" delivery) Role responsibilities Design and deliver tailored Mosaic training to users at all levels across Adults, Children's and Finance Create training packs, user guides, quick reference materials and E-learning content Conduct training needs analysis across service areas to inform rollout plans Support a train-the-trainer approach to upskill internal teams post go-live Provide support to UAT/early adopters via walkthroughs, drop-ins and practical guidance Maintain and iterate training content based on feedback and evolving system design Help drive adoption and bring teams on the change journey as new ways of working land Skills & experience Strong track record delivering Mosaic training as part of an implementation/transformation programme Experience building both classroom and digital learning content (including E-learning) Confident translating complex processes into clear, accessible guidance Strong stakeholder engagement and facilitation style with a focus on user adoption Public sector/local authority experience Start: ASAP (client moving quickly) Interview process: Teams interview with the Project Manager and SMEs, 1 stage Pop an application through if you'd like to learn more!
Apr 27, 2026
Contractor
Mosaic System Trainer (Adults, Children's & Finance) - Contract (Outside IR35) Rate: £400-£425 (Outside IR35) IR35: Outside Duration: Initial 3 months (training period pre go-live) Location: Hybrid, remote for material development + 3-4 days per week on-site for delivery (negotiable) Panoramic Associates are supporting a Local Authority with their search for an experienced Mosaic Trainer to support the delivery and adoption of Mosaic across Adults', Children's and Finance directorates. This is a specialist interim requirement for someone who knows Mosaic inside and out and has trained users during an implementation , not just in BAU environments. Key priorities Deep, entrenched Mosaic knowledge (hands-on, end-to-end understanding) Proven experience delivering Mosaic training across Adults' and Children's services Ability to create bespoke training materials aligned to the council's workflows and recording models Strong interpersonal/change engagement skills (not "stand in front of a script" delivery) Role responsibilities Design and deliver tailored Mosaic training to users at all levels across Adults, Children's and Finance Create training packs, user guides, quick reference materials and E-learning content Conduct training needs analysis across service areas to inform rollout plans Support a train-the-trainer approach to upskill internal teams post go-live Provide support to UAT/early adopters via walkthroughs, drop-ins and practical guidance Maintain and iterate training content based on feedback and evolving system design Help drive adoption and bring teams on the change journey as new ways of working land Skills & experience Strong track record delivering Mosaic training as part of an implementation/transformation programme Experience building both classroom and digital learning content (including E-learning) Confident translating complex processes into clear, accessible guidance Strong stakeholder engagement and facilitation style with a focus on user adoption Public sector/local authority experience Start: ASAP (client moving quickly) Interview process: Teams interview with the Project Manager and SMEs, 1 stage Pop an application through if you'd like to learn more!
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 27, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Interviews: There will be a two-stage process comprising of an onlineinterview and an in-person. Online interview: w/c 20th April In-person interview: 30th April 2026 Closing date for applications: 12th April 2026 The UK Dementia Research Institute (UK DRI) is a globally leading multidisciplinary research institute with a community of c. 1000 researchers investigating the spectrum of neurodegenerative conditions causing dementia, driving a step change in our understanding of neurodegeneration, and accelerating the discovery, development and delivery of interventions that will help diagnose, treat, and ultimately prevent dementia. As our Science Communications Manager , you will play a defining role at this tipping point - bringing our science to life, supercharging our community, and demonstrating the real-world impact of our work. You'll sit at the intersection of science storytelling and digital innovation, shaping how groundbreaking research is understood, shared and discovered globally. In this role you will: Lead the development and delivery of high-impact science communications that elevate the UK DRI's profile nationally and internationally Own and evolve our digital ecosystem - website, SEO, analytics and emerging AI discoverability - ensuring our science is visible, authoritative and future-ready Translate complex neuroscience and dementia research into compelling, accessible content for diverse audiences - from world-leading researchers from different fields to people living with dementia, policymakers and the public Drive the creation of standout, multi-format content including articles, case studies, reports, newsletters, video, social media and digital campaigns that showcase the impact of our science, initiatives and partners Partner closely with researchers, senior leadership and collaborators to identify powerful stories, shape narratives and align communications with key scientific milestones Build and nurture relationships across the research ecosystem, working collaboratively with academic, industry and funding partners Use data and insight to continuously optimise content performance, reach and engagement Act as an ambassador for the Institute - championing our mission and strengthening our national and global community About You You are a confident and creative science communicator who thrives on turning complexity into clarity and impact. You're as comfortable shaping narratives as you are creating hands-on content, and you bring a strong digital reach mindset to everything you do. Proven experience in science communications, with a strong portfolio of engaging, high-quality content Exceptional writing, editing and storytelling skills, with the ability to adapt tone and style for different audiences and platforms Strong digital expertise, including web design, content, SEO, analytics and social media, with an eye on emerging trends including AI-driven discoverability Ability to quickly understand and translate complex scientific concepts into clear, compelling narratives A proactive, self-starting mindset with the drive to spot opportunities and make things happen Excellent stakeholder management skills, with experience working collaboratively across scientific, academic or policy environments Highly organised, with the ability to manage multiple projects and deliver to tight deadlines A genuine passion for science communication and a commitment to improving lives through research This is a rare opportunity to help shape how world-leading dementia research is communicated at a moment of real momentum - connecting science with people, amplifying impact, and contributing to a future of healthy brain ageing for all. What we offer We believe in rewarding our team with more than just a competitive base salary and an opportunity to make a difference. Here's what you can look forward to: Salary £50,000 - £60,000 : Depending on skills and experience. Work-Life Balance Generous holiday allowance : 27 days of annual leave (plus UK Bank Holidays) to recharge and explore. Flexible holiday scheme : Buy or sell up to 5 days of annual leave to suit your lifestyle. Business closure days : Enjoy up to 6 additional days off each year. Health & Wellbeing Private medical cover : Single medical insurance to support your health and peace of mind. Group Life Assurance : Protection for your loved ones with coverage up to 4x your base salary. Income Protection & Critical Illness Cover : Financial security when you need it most. Employee Assistance Programme : Confidential support for your mental and emotional wellbeing. Family-Friendly Support Enhanced maternity, paternity, neonatal and adoption pay : Because family matters. Financial Perks Season Ticket Loan : Save on your commute with an interest-free loan. Generous pension scheme : Contribute 6.1% as an employee, with an employer contribution of 15.9% helping you build a secure future. Plus Voluntary benefits programme : Access a wide range of discounts and perks tailored to your lifestyle. Hybrid working: We embrace a hybrid working model, with the majority of your time spent in our collaborative modern office environment in London. We offer the flexibility to work remotely for up to 1-2 days per week. About the UK DRI Today, over 1M people in the UK are living with dementia and related neurodegenerative conditions such as Alzheimer's, Parkinson's, and motor neuron disease (MND). The impact of these incurable and progressive conditions on individuals and their families is devastating. Societal costs are staggering and growing as the population ages. Due to major advances in our understanding of the biology of these disorders the field is at an inflection point with the next decade promising to deliver transformative breakthroughs in therapies and a new era of predictive, preventative, and precision medicine. The UK is well placed to play a leading role in this revolution due to its strengths in science required for discovery and delivery, led by the UK DRI working with our world-class university-based centres. To find out more about the UK's leading biomedical research institute dedicated to neurodegenerative conditions, visit. UK Dementia Research Institute. To apply Please submit your CV and covering letter detailing why you wish to join the UK DRI, your current salary, availability,and your experience for this role. No agencies please. By applying to this role, you understand and agree that your information will be shared within the UK DRI People & Culture team and/or any team members who will be part of the hiring process. UK DRI is committed to equal opportunities. The UK DRI embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition.
Apr 26, 2026
Full time
Interviews: There will be a two-stage process comprising of an onlineinterview and an in-person. Online interview: w/c 20th April In-person interview: 30th April 2026 Closing date for applications: 12th April 2026 The UK Dementia Research Institute (UK DRI) is a globally leading multidisciplinary research institute with a community of c. 1000 researchers investigating the spectrum of neurodegenerative conditions causing dementia, driving a step change in our understanding of neurodegeneration, and accelerating the discovery, development and delivery of interventions that will help diagnose, treat, and ultimately prevent dementia. As our Science Communications Manager , you will play a defining role at this tipping point - bringing our science to life, supercharging our community, and demonstrating the real-world impact of our work. You'll sit at the intersection of science storytelling and digital innovation, shaping how groundbreaking research is understood, shared and discovered globally. In this role you will: Lead the development and delivery of high-impact science communications that elevate the UK DRI's profile nationally and internationally Own and evolve our digital ecosystem - website, SEO, analytics and emerging AI discoverability - ensuring our science is visible, authoritative and future-ready Translate complex neuroscience and dementia research into compelling, accessible content for diverse audiences - from world-leading researchers from different fields to people living with dementia, policymakers and the public Drive the creation of standout, multi-format content including articles, case studies, reports, newsletters, video, social media and digital campaigns that showcase the impact of our science, initiatives and partners Partner closely with researchers, senior leadership and collaborators to identify powerful stories, shape narratives and align communications with key scientific milestones Build and nurture relationships across the research ecosystem, working collaboratively with academic, industry and funding partners Use data and insight to continuously optimise content performance, reach and engagement Act as an ambassador for the Institute - championing our mission and strengthening our national and global community About You You are a confident and creative science communicator who thrives on turning complexity into clarity and impact. You're as comfortable shaping narratives as you are creating hands-on content, and you bring a strong digital reach mindset to everything you do. Proven experience in science communications, with a strong portfolio of engaging, high-quality content Exceptional writing, editing and storytelling skills, with the ability to adapt tone and style for different audiences and platforms Strong digital expertise, including web design, content, SEO, analytics and social media, with an eye on emerging trends including AI-driven discoverability Ability to quickly understand and translate complex scientific concepts into clear, compelling narratives A proactive, self-starting mindset with the drive to spot opportunities and make things happen Excellent stakeholder management skills, with experience working collaboratively across scientific, academic or policy environments Highly organised, with the ability to manage multiple projects and deliver to tight deadlines A genuine passion for science communication and a commitment to improving lives through research This is a rare opportunity to help shape how world-leading dementia research is communicated at a moment of real momentum - connecting science with people, amplifying impact, and contributing to a future of healthy brain ageing for all. What we offer We believe in rewarding our team with more than just a competitive base salary and an opportunity to make a difference. Here's what you can look forward to: Salary £50,000 - £60,000 : Depending on skills and experience. Work-Life Balance Generous holiday allowance : 27 days of annual leave (plus UK Bank Holidays) to recharge and explore. Flexible holiday scheme : Buy or sell up to 5 days of annual leave to suit your lifestyle. Business closure days : Enjoy up to 6 additional days off each year. Health & Wellbeing Private medical cover : Single medical insurance to support your health and peace of mind. Group Life Assurance : Protection for your loved ones with coverage up to 4x your base salary. Income Protection & Critical Illness Cover : Financial security when you need it most. Employee Assistance Programme : Confidential support for your mental and emotional wellbeing. Family-Friendly Support Enhanced maternity, paternity, neonatal and adoption pay : Because family matters. Financial Perks Season Ticket Loan : Save on your commute with an interest-free loan. Generous pension scheme : Contribute 6.1% as an employee, with an employer contribution of 15.9% helping you build a secure future. Plus Voluntary benefits programme : Access a wide range of discounts and perks tailored to your lifestyle. Hybrid working: We embrace a hybrid working model, with the majority of your time spent in our collaborative modern office environment in London. We offer the flexibility to work remotely for up to 1-2 days per week. About the UK DRI Today, over 1M people in the UK are living with dementia and related neurodegenerative conditions such as Alzheimer's, Parkinson's, and motor neuron disease (MND). The impact of these incurable and progressive conditions on individuals and their families is devastating. Societal costs are staggering and growing as the population ages. Due to major advances in our understanding of the biology of these disorders the field is at an inflection point with the next decade promising to deliver transformative breakthroughs in therapies and a new era of predictive, preventative, and precision medicine. The UK is well placed to play a leading role in this revolution due to its strengths in science required for discovery and delivery, led by the UK DRI working with our world-class university-based centres. To find out more about the UK's leading biomedical research institute dedicated to neurodegenerative conditions, visit. UK Dementia Research Institute. To apply Please submit your CV and covering letter detailing why you wish to join the UK DRI, your current salary, availability,and your experience for this role. No agencies please. By applying to this role, you understand and agree that your information will be shared within the UK DRI People & Culture team and/or any team members who will be part of the hiring process. UK DRI is committed to equal opportunities. The UK DRI embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition.
Position titleBUSINESS DEVELOPMENT OFFICERDescriptionBristol Park Hospital is a licensed healthcare provider that has been in the business for over 17 years offering quality and affordable healthcare services in Nairobi, Kajiado, and Machakos counties. Our vision is to be a world-class provider of quality, innovative, and accessible Healthcare Solutions. Our institution is seeking to recruit a highly talented and dynamic professionals to fill the position of Business Development Officer. We are seeking to recruit a highly skilled, experienced, and dynamic professional to join our team as Business Development Officer. Reporting to the Business Development Manager, the incumbent will be responsible for implementing marketing activities for a range of target audiences, assisting in internal and external campaigns, supporting services, promoting the business, supporting with lead generation, content production and brand awareness.ResponsibilitiesKey Responsibilities • Assisting in improving the visibility and brand image of the company. • Assisting in the administration of Search Engine Optimization (SEO) work. • Ensuring all branches have all the required marketing materials. • Organizing medical camps and performing outreach programs. • Responsible in creating content for the campaigns. • Responsible for conducting market intelligence. • Carrying out internal feedback from all clients. • Offering customer service trainings to the in-house team. • Contributing to internal and external meetings from a marketing perspective. • Carrying out all social media activities for the organization. • Maintaining awareness of competitor activity and general healthcare updates. • Ensuring effective, branded marketing communications including the company website, social media, print communication, and advertising.EducationKey Qualifications, Experience, Skills, and Competencies • Bachelor's Degree or Diploma in Sales and Marketing or a Business-related field from a recognized institution. • Minimum of 2 years of relevant experience in a busy marketing environment, preferably within a hospital setting. • Proven ability to prioritize tasks and work independently to meet key objectives. • Knowledge of graphic design will be an added advantage.Interested and qualified candidates are requested to forward their updated CV and academic qualifications stating the subject heading BUSINESS DEVELOPMENT OFFICER on or before 7th November, 2025. Only shortlisted candidates will be contacted.Job Location
Apr 26, 2026
Full time
Position titleBUSINESS DEVELOPMENT OFFICERDescriptionBristol Park Hospital is a licensed healthcare provider that has been in the business for over 17 years offering quality and affordable healthcare services in Nairobi, Kajiado, and Machakos counties. Our vision is to be a world-class provider of quality, innovative, and accessible Healthcare Solutions. Our institution is seeking to recruit a highly talented and dynamic professionals to fill the position of Business Development Officer. We are seeking to recruit a highly skilled, experienced, and dynamic professional to join our team as Business Development Officer. Reporting to the Business Development Manager, the incumbent will be responsible for implementing marketing activities for a range of target audiences, assisting in internal and external campaigns, supporting services, promoting the business, supporting with lead generation, content production and brand awareness.ResponsibilitiesKey Responsibilities • Assisting in improving the visibility and brand image of the company. • Assisting in the administration of Search Engine Optimization (SEO) work. • Ensuring all branches have all the required marketing materials. • Organizing medical camps and performing outreach programs. • Responsible in creating content for the campaigns. • Responsible for conducting market intelligence. • Carrying out internal feedback from all clients. • Offering customer service trainings to the in-house team. • Contributing to internal and external meetings from a marketing perspective. • Carrying out all social media activities for the organization. • Maintaining awareness of competitor activity and general healthcare updates. • Ensuring effective, branded marketing communications including the company website, social media, print communication, and advertising.EducationKey Qualifications, Experience, Skills, and Competencies • Bachelor's Degree or Diploma in Sales and Marketing or a Business-related field from a recognized institution. • Minimum of 2 years of relevant experience in a busy marketing environment, preferably within a hospital setting. • Proven ability to prioritize tasks and work independently to meet key objectives. • Knowledge of graphic design will be an added advantage.Interested and qualified candidates are requested to forward their updated CV and academic qualifications stating the subject heading BUSINESS DEVELOPMENT OFFICER on or before 7th November, 2025. Only shortlisted candidates will be contacted.Job Location
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 26, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Apr 26, 2026
Full time
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We're obsessed with impact- it's foundational to who we are, why we're successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We are a fully distributed company with team members located across North America, Latin America, and Europe. Come join us and help us create the best content, everywhere that matters. We are looking for a data-driven Recruiter who is passionate about scaling teams and excited about having a large impact on company culture and employee experiences. You have proven time management skills, value attention to detail, and have the ability to effectively prioritize and multitask. This is a fully remote job opportunity. Basic Qualifications Previous experience (5 years +) working in or recruiting for technical and non-technical positions in a corporate environment. Verbal and written fluency in English. Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness. Experience hiring a wide variety of roles across both tech and non-tech, as well as a broad scope of role seniority. A data-driven approach to problem-solving. Experience with data reporting. Plus: digital marketing and technical recruiting experience. Job Tasks Create and track weekly and monthly recruiting metrics. Own and manage recruitment data infrastructure, ensuring accuracy and integrity of all Talent Acquisition data across the hiring funnel. Design and maintain HR and recruiting dashboards that provide real-time visibility into key hiring metrics, pipeline health, and team performance. Leverage HR analytics to identify trends, surface insights, and drive data-informed decisions across the recruiting function, serving as the go-to resource for Talent Acquisition reporting and operational excellence. Create fantastic job postings. Develop a network with passive candidates. Help establish and map the full recruitment cycle. Setting up interviews and coordinating with recruiters, hiring managers, and candidates. Following up with all interviewed candidates. Assists with scheduling and conducting phone pre-screens for selected qualified candidates. Partner with hiring managers and build out and improve new and existing processes. Work closely with hiring managers to prioritize hiring needs and build a seamless interview process that helps us bring the best candidates to our team. Develop strategic plans for sourcing candidates with diverse backgrounds for each of your roles. How We'll Help Process As Needed: We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes the same way we develop products - through iteration, measurement, and continuous improvement. Autonomy: We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward, and own decisions and outcomes. Flexible Work Environment: Everyone's optimal work style is unique. We operate as a distributed team across the US, Canada, Latin America and Europe. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual. Compensation: We want to work with the best people in the World and compensate accordingly. Vacation & Time Off: In order to be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it. Benefits: We will ensure you have quality healthcare coverage and opportunities to further your education. Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
Apr 25, 2026
Full time
Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We're obsessed with impact- it's foundational to who we are, why we're successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We are a fully distributed company with team members located across North America, Latin America, and Europe. Come join us and help us create the best content, everywhere that matters. We are looking for a data-driven Recruiter who is passionate about scaling teams and excited about having a large impact on company culture and employee experiences. You have proven time management skills, value attention to detail, and have the ability to effectively prioritize and multitask. This is a fully remote job opportunity. Basic Qualifications Previous experience (5 years +) working in or recruiting for technical and non-technical positions in a corporate environment. Verbal and written fluency in English. Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness. Experience hiring a wide variety of roles across both tech and non-tech, as well as a broad scope of role seniority. A data-driven approach to problem-solving. Experience with data reporting. Plus: digital marketing and technical recruiting experience. Job Tasks Create and track weekly and monthly recruiting metrics. Own and manage recruitment data infrastructure, ensuring accuracy and integrity of all Talent Acquisition data across the hiring funnel. Design and maintain HR and recruiting dashboards that provide real-time visibility into key hiring metrics, pipeline health, and team performance. Leverage HR analytics to identify trends, surface insights, and drive data-informed decisions across the recruiting function, serving as the go-to resource for Talent Acquisition reporting and operational excellence. Create fantastic job postings. Develop a network with passive candidates. Help establish and map the full recruitment cycle. Setting up interviews and coordinating with recruiters, hiring managers, and candidates. Following up with all interviewed candidates. Assists with scheduling and conducting phone pre-screens for selected qualified candidates. Partner with hiring managers and build out and improve new and existing processes. Work closely with hiring managers to prioritize hiring needs and build a seamless interview process that helps us bring the best candidates to our team. Develop strategic plans for sourcing candidates with diverse backgrounds for each of your roles. How We'll Help Process As Needed: We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes the same way we develop products - through iteration, measurement, and continuous improvement. Autonomy: We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward, and own decisions and outcomes. Flexible Work Environment: Everyone's optimal work style is unique. We operate as a distributed team across the US, Canada, Latin America and Europe. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual. Compensation: We want to work with the best people in the World and compensate accordingly. Vacation & Time Off: In order to be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it. Benefits: We will ensure you have quality healthcare coverage and opportunities to further your education. Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
I am seeking a commercially driven Business Development Manager to support the growth of activities across the UK power and energy infrastructure sector. The role will focus on identifying and securing new business opportunities across a diverse portfolio including power systems automation (protection, control, SCADA and telecoms), electrical substation design, grid compliance studies, and panel build projects. This is a key role within the business, working closely with technical and commercial teams to develop long-term client relationships and convert opportunities into profitable work. Key Responsibilities: Deliver against agreed sales and growth targets across defined markets and service lines. Identify, develop, and secure new business opportunities within DNOs, ICPs, EPC contractors, and renewable energy developers (including BESS, solar, and wind). Build and maintain strong relationships with key clients, partners, and industry stakeholders. Support the preparation of bids, tenders, PQQs, and proposal submissions in collaboration with engineering and commercial teams. Monitor market activity, frameworks, and procurement portals to identify upcoming opportunities. Maintain a healthy and active sales pipeline aligned with company growth objectives. Prepare and update capability statements, presentations, and supporting bid documentation. Work with senior leadership to support commercial strategy, pricing approaches, and partnership development. Represent the company at industry events, conferences, and networking opportunities. Support marketing and business development initiatives, including digital content and LinkedIn engagement. Provide regular reporting on pipeline activity, wins/losses, forecasts, and market intelligence. Manage and develop relationships with OEM partners as UK channel representatives, including performance reporting and forecasting. Travel within the UK and occasionally internationally for client meetings, site visits, and industry engagement. Be flexible in working hours where required to meet client and project demands. Minimum Requirements: Education: Degree in Electrical Engineering, Business, or a related discipline (preferred). Experience: 5+ years in business development, commercial, or sales roles within the UK/European energy, utilities, or engineering sectors. Proven track record of achieving and exceeding sales targets. Strong understanding of UK energy infrastructure markets, including DNOs, ICPs, and data centre frameworks. Skills & Attributes: Strong client-facing and relationship management skills. Excellent negotiation and presentation abilities. Strong written and verbal communication skills. Commercially aware with the ability to interpret financial and tender documentation. Proficient in MS Office, CRM systems, and LinkedIn for professional networking. Ability to work collaboratively across technical and commercial teams. Experience managing or mentoring team members is desirable. Other Requirements: Must be eligible to work in the UK. Full UK driving licence required. Willingness to travel as required across the UK and occasionally overseas. This is an opportunity to join a growing and ambitious organisation operating at the forefront of UK energy infrastructure, where your contribution will directly shape future growth and success. The salary is 50,000 to 70,000 plus benefits including bonus.
Apr 25, 2026
Full time
I am seeking a commercially driven Business Development Manager to support the growth of activities across the UK power and energy infrastructure sector. The role will focus on identifying and securing new business opportunities across a diverse portfolio including power systems automation (protection, control, SCADA and telecoms), electrical substation design, grid compliance studies, and panel build projects. This is a key role within the business, working closely with technical and commercial teams to develop long-term client relationships and convert opportunities into profitable work. Key Responsibilities: Deliver against agreed sales and growth targets across defined markets and service lines. Identify, develop, and secure new business opportunities within DNOs, ICPs, EPC contractors, and renewable energy developers (including BESS, solar, and wind). Build and maintain strong relationships with key clients, partners, and industry stakeholders. Support the preparation of bids, tenders, PQQs, and proposal submissions in collaboration with engineering and commercial teams. Monitor market activity, frameworks, and procurement portals to identify upcoming opportunities. Maintain a healthy and active sales pipeline aligned with company growth objectives. Prepare and update capability statements, presentations, and supporting bid documentation. Work with senior leadership to support commercial strategy, pricing approaches, and partnership development. Represent the company at industry events, conferences, and networking opportunities. Support marketing and business development initiatives, including digital content and LinkedIn engagement. Provide regular reporting on pipeline activity, wins/losses, forecasts, and market intelligence. Manage and develop relationships with OEM partners as UK channel representatives, including performance reporting and forecasting. Travel within the UK and occasionally internationally for client meetings, site visits, and industry engagement. Be flexible in working hours where required to meet client and project demands. Minimum Requirements: Education: Degree in Electrical Engineering, Business, or a related discipline (preferred). Experience: 5+ years in business development, commercial, or sales roles within the UK/European energy, utilities, or engineering sectors. Proven track record of achieving and exceeding sales targets. Strong understanding of UK energy infrastructure markets, including DNOs, ICPs, and data centre frameworks. Skills & Attributes: Strong client-facing and relationship management skills. Excellent negotiation and presentation abilities. Strong written and verbal communication skills. Commercially aware with the ability to interpret financial and tender documentation. Proficient in MS Office, CRM systems, and LinkedIn for professional networking. Ability to work collaboratively across technical and commercial teams. Experience managing or mentoring team members is desirable. Other Requirements: Must be eligible to work in the UK. Full UK driving licence required. Willingness to travel as required across the UK and occasionally overseas. This is an opportunity to join a growing and ambitious organisation operating at the forefront of UK energy infrastructure, where your contribution will directly shape future growth and success. The salary is 50,000 to 70,000 plus benefits including bonus.
We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We're looking for an experienced Employee Relations Manager to design and elevate our global ER approach. This role is ideal for someone who thrives in building frameworks from the ground up and someone who can take existing ER foundations, strengthen them, and enable our People team to confidently handle ER matters at scale. This is not a full-time case-handling role. Instead, you will focus on building the systems, tools, policies, and capabilities that enable our People teams and managers to manage ER situations effectively. You will also act as a backup subject matter expert for complex or sensitive cases when needed. We are looking for someone who combines deep ER expertise with strong commercial judgment, an ability to simplify complex situations, and a mindset oriented toward scalable design. They will modernise how we approach ER globally, leveraging process redesign, technology, and AI, while striking the right balance between legal compliance and pragmatic business outcomes. Build & Enhance Employee Relations Capability Develop a clear ER strategy and operating model that aligns with our business structure, risk appetite, and future scale. Create modern, user-friendly frameworks, playbooks, and toolkits that equip People Partners and managers to independently navigate ER issues (grievances, disciplinaries, performance management, redundancies, sickness absence management, etc.). Design decision trees, case categorisation models, escalation pathways, and quality standards that reinforce consistency, speed, and commercial decision making. Introduce mechanisms that reduce dependency on ER specialists while improving capability across the People Partner and leadership populations. Training & Capability Uplift Develop and deliver structured training for People Partners, managers, and leaders on ER best practices, investigations, performance management, and policy application. Provide live, on-the-job coaching and case mentorship to build capability and reduce escalations. Build digital self-service content and learning modules that empower employees and decrease reliance on ER experts. Facilitate quarterly ER simulation training using real Checkout case patterns to build confidence and decision making ability. Policy Ownership & Expansion Audit and benchmark existing ER policies, identifying opportunities for simplification, clarity, and alignment to our culture, legal standards, and commercial needs. Draft and implement updated and new ER-related policies (conduct, grievances, investigations, performance management, etc.) that are globally consistent but locally adaptable. Build a global ER policy architecture that supports scale, transparency, and ease of application by non-experts. Process Redesign (Including AI Integration) Assess and strengthen Employee Relations case management practices by identifying opportunities where tooling could add value, and designing and embedding effective internal processes, frameworks, and guidance to enable consistent, efficient case management and reporting. Redesign ER processes end-to-end to make them scalable, efficient, data-driven, and globally consistent. Identify opportunities to embed AI in workflows (case intake, document drafting, triage tools, early risk detection, theme identification, etc.) to improve speed, accuracy, and decision consistency. Define governance, controls, and safe use practices for AI supported ER tools in partnership with Legal, Tech, and Compliance. Lead implementation of new systems, workflows, and tooling that modernise the ER experience for People Partners, managers, and employees. Constantly identify friction points and redesign processes that balance compliance with pragmatic, commercially sound outcomes. Advisory & Escalation Support Act as a strategic advisor for complex and sensitive cases, balancing legal risk, culture, commercial impacts, and reputational considerations. Provide high-quality support for high-risk or high complexity cases, including sensitive conduct issues. Drive consistency and fairness across decisions by supporting calibration, case reviews, and cross team alignment discussions. Serve as the primary escalation point for ER appeals and critical decision reviews. Risk Management & Culture Use ER data, insights, and trends to identify behavioural themes, systemic risks, and opportunities for proactive intervention. Partner with People, Legal, and business leaders to design interventions that strengthen trust, fairness, accountability, and performance discipline. Ensure the ER approach reinforces positive employee experience, organisational values, and an environment where good performance and good conduct are expected and managed consistently. Continuously scan for external developments in ER, AI, legal changes, and people risk-and translate them into actionable improvements at Checkout. About You A minimum of 6 years experience in a dedicated ER role, such as an ER Manager role or ER CoE role. Experience must include designing and implementing ER frameworks, policy and tooling. Proven track record operating in a global business with employees across multiple regions. Proven ability to build policy, processes, and training from scratch or in a rapidly evolving environment. Strong investigative skills and a deep understanding of employment law across multiple regions. Experience integrating AI tools or technology into HR/ER processes (or strong appetite to develop this skill). Excellent communication, coaching, and influencing skills High integrity, sound judgment, discretion, and a balanced, pragmatic approach.
Apr 25, 2026
Full time
We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We're looking for an experienced Employee Relations Manager to design and elevate our global ER approach. This role is ideal for someone who thrives in building frameworks from the ground up and someone who can take existing ER foundations, strengthen them, and enable our People team to confidently handle ER matters at scale. This is not a full-time case-handling role. Instead, you will focus on building the systems, tools, policies, and capabilities that enable our People teams and managers to manage ER situations effectively. You will also act as a backup subject matter expert for complex or sensitive cases when needed. We are looking for someone who combines deep ER expertise with strong commercial judgment, an ability to simplify complex situations, and a mindset oriented toward scalable design. They will modernise how we approach ER globally, leveraging process redesign, technology, and AI, while striking the right balance between legal compliance and pragmatic business outcomes. Build & Enhance Employee Relations Capability Develop a clear ER strategy and operating model that aligns with our business structure, risk appetite, and future scale. Create modern, user-friendly frameworks, playbooks, and toolkits that equip People Partners and managers to independently navigate ER issues (grievances, disciplinaries, performance management, redundancies, sickness absence management, etc.). Design decision trees, case categorisation models, escalation pathways, and quality standards that reinforce consistency, speed, and commercial decision making. Introduce mechanisms that reduce dependency on ER specialists while improving capability across the People Partner and leadership populations. Training & Capability Uplift Develop and deliver structured training for People Partners, managers, and leaders on ER best practices, investigations, performance management, and policy application. Provide live, on-the-job coaching and case mentorship to build capability and reduce escalations. Build digital self-service content and learning modules that empower employees and decrease reliance on ER experts. Facilitate quarterly ER simulation training using real Checkout case patterns to build confidence and decision making ability. Policy Ownership & Expansion Audit and benchmark existing ER policies, identifying opportunities for simplification, clarity, and alignment to our culture, legal standards, and commercial needs. Draft and implement updated and new ER-related policies (conduct, grievances, investigations, performance management, etc.) that are globally consistent but locally adaptable. Build a global ER policy architecture that supports scale, transparency, and ease of application by non-experts. Process Redesign (Including AI Integration) Assess and strengthen Employee Relations case management practices by identifying opportunities where tooling could add value, and designing and embedding effective internal processes, frameworks, and guidance to enable consistent, efficient case management and reporting. Redesign ER processes end-to-end to make them scalable, efficient, data-driven, and globally consistent. Identify opportunities to embed AI in workflows (case intake, document drafting, triage tools, early risk detection, theme identification, etc.) to improve speed, accuracy, and decision consistency. Define governance, controls, and safe use practices for AI supported ER tools in partnership with Legal, Tech, and Compliance. Lead implementation of new systems, workflows, and tooling that modernise the ER experience for People Partners, managers, and employees. Constantly identify friction points and redesign processes that balance compliance with pragmatic, commercially sound outcomes. Advisory & Escalation Support Act as a strategic advisor for complex and sensitive cases, balancing legal risk, culture, commercial impacts, and reputational considerations. Provide high-quality support for high-risk or high complexity cases, including sensitive conduct issues. Drive consistency and fairness across decisions by supporting calibration, case reviews, and cross team alignment discussions. Serve as the primary escalation point for ER appeals and critical decision reviews. Risk Management & Culture Use ER data, insights, and trends to identify behavioural themes, systemic risks, and opportunities for proactive intervention. Partner with People, Legal, and business leaders to design interventions that strengthen trust, fairness, accountability, and performance discipline. Ensure the ER approach reinforces positive employee experience, organisational values, and an environment where good performance and good conduct are expected and managed consistently. Continuously scan for external developments in ER, AI, legal changes, and people risk-and translate them into actionable improvements at Checkout. About You A minimum of 6 years experience in a dedicated ER role, such as an ER Manager role or ER CoE role. Experience must include designing and implementing ER frameworks, policy and tooling. Proven track record operating in a global business with employees across multiple regions. Proven ability to build policy, processes, and training from scratch or in a rapidly evolving environment. Strong investigative skills and a deep understanding of employment law across multiple regions. Experience integrating AI tools or technology into HR/ER processes (or strong appetite to develop this skill). Excellent communication, coaching, and influencing skills High integrity, sound judgment, discretion, and a balanced, pragmatic approach.
Senior Digital Performance Marketing Manager, OnTheMarket - London Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is included in the S&P 500 Index and the NASDAQ 100. CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The company has over 35 years of experience and continues to innovate to deliver a world class user experience through superior content, imagery, design and functionality. In December 2023, CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number one residential property portal. Role Description Join our fast paced marketing team in a senior role where you'll work with multimillion pound budgets to drive key digital performance goals. Responsibilities Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation. Oversee the management of social media and retargeting campaigns. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates. Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data driven decisions. Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimise click through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as CPC, CPA, conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets. Lead on other digital focused projects and initiatives as required by the business. Manage, coach and develop three marketing executives. Qualifications Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing. Proven experience managing end to end paid media campaigns across platforms such as Google, Bing Ads and social media advertising platforms (Meta Ads, etc.). Hands on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for lead generation, conversion optimisation, and ROI driven results. Comprehensive understanding of digital marketing principles, strategies and tactics including paid social media, PPC advertising, SEM, display advertising, remarketing and CRO. Knowledge of SEO principles, keyword research and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Bing Ads, Meta Insights and data visualisation tools to track, measure and analyse PPC campaign performance metrics, KPIs and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis and competitor analysis to identify high performing keywords, negative keywords and long tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions and ad extensions that drive clicks, conversions and engagement. Strong analytical and problem solving skills to identify campaign performance issues, troubleshoot technical issues and implement solutions for optimisation and ROI improvement. Excellent communication skills to effectively communicate paid media strategies, campaign performance insights and optimisation recommendations to stakeholders, marketing teams and senior management. Ability to collaborate with cross functional teams including marketing, sales, product owners, designers and developers to align campaigns with overall marketing initiatives and business objectives. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We recognise the positive value of diversity and promote equality. Applications are welcome from all backgrounds, including women, disabled and BAME candidates, and people of all ages, sexual orientations, nationalities, religions and beliefs.
Apr 25, 2026
Full time
Senior Digital Performance Marketing Manager, OnTheMarket - London Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is included in the S&P 500 Index and the NASDAQ 100. CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The company has over 35 years of experience and continues to innovate to deliver a world class user experience through superior content, imagery, design and functionality. In December 2023, CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number one residential property portal. Role Description Join our fast paced marketing team in a senior role where you'll work with multimillion pound budgets to drive key digital performance goals. Responsibilities Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation. Oversee the management of social media and retargeting campaigns. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates. Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data driven decisions. Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimise click through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as CPC, CPA, conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets. Lead on other digital focused projects and initiatives as required by the business. Manage, coach and develop three marketing executives. Qualifications Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing. Proven experience managing end to end paid media campaigns across platforms such as Google, Bing Ads and social media advertising platforms (Meta Ads, etc.). Hands on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for lead generation, conversion optimisation, and ROI driven results. Comprehensive understanding of digital marketing principles, strategies and tactics including paid social media, PPC advertising, SEM, display advertising, remarketing and CRO. Knowledge of SEO principles, keyword research and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Bing Ads, Meta Insights and data visualisation tools to track, measure and analyse PPC campaign performance metrics, KPIs and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis and competitor analysis to identify high performing keywords, negative keywords and long tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions and ad extensions that drive clicks, conversions and engagement. Strong analytical and problem solving skills to identify campaign performance issues, troubleshoot technical issues and implement solutions for optimisation and ROI improvement. Excellent communication skills to effectively communicate paid media strategies, campaign performance insights and optimisation recommendations to stakeholders, marketing teams and senior management. Ability to collaborate with cross functional teams including marketing, sales, product owners, designers and developers to align campaigns with overall marketing initiatives and business objectives. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We recognise the positive value of diversity and promote equality. Applications are welcome from all backgrounds, including women, disabled and BAME candidates, and people of all ages, sexual orientations, nationalities, religions and beliefs.
EasyWebRecruitment.com
High Wycombe, Buckinghamshire
Our client exists to give everybody within their community the best chance of surviving and recovering from an emergency. They are here for you and your loved ones. Whoever you are. Wherever and whenever you need them. In Berkshire, Buckinghamshire, and Oxfordshire. What they are looking for: They're looking for a passionate and driven Design and Multimedia Assistant to join their growing Engagement team and work closely with their Design and Multimedia Content Manager. This is an exciting opportunity for someone who wants to make a real impact by helping to shape and deliver compelling communications that champion their lifesaving work. Your role You ll play a key part in bringing their brand to life across digital and print channels. From supporting campaign delivery to managing their multimedia library, you ll ensure their visual identity is applied consistently and creatively. You ll also work closely with colleagues across the organisation, helping them communicate effectively and confidently through strong design and multimedia content You ll be responsible for: Creating design and multimedia assets for campaigns and day to day briefs, ensuring everything aligns with their brand Supporting colleagues to apply brand guidelines and contributing to resources that keep their visual identity consistent Managing their Digital Asset Management System and photo archive, including accurate tagging and consent records Assisting with photography needs, coordinating external creatives, and collaborating on reels and graphic content Providing wider support to the Communications team through planning, admin tasks, and championing their brand Representing the charity at events and supporting additional projects as needed, including occasional out of hours work About you You re a creative thinker with a keen eye for detail and a passion for visual storytelling. You enjoy working collaboratively, juggling multiple projects, and bringing ideas to life through engaging design and multimedia content. You re organised, proactive, and excited by the opportunity to support a mission driven charity making a real difference. They're looking for someone who: Has experience using Adobe Creative Suite to produce high quality design and multimedia assets Brings creativity and originality to visual content across digital and print channels Has strong organisational skills and can manage multiple deadlines with confidence Communicates clearly and works well with colleagues across different teams Is comfortable maintaining systems and processes, including digital asset libraries and consent records Is eager to learn, develop, and contribute to a supportive and collaborative Communications team Is passionate about using design to support meaningful, impactful work Why join them? You ll be part of a dynamic, compassionate, and forward-thinking organisation. They're proud of their culture, collaborative, inclusive, and committed to personal development. They care deeply about the wellbeing of their team and offer flexible working arrangements to support a healthy work-life balance. If this role sounds like it s for you, they would love you to apply! In return they offer a competitive salary and great staff benefits such as. 25 Days holiday / 187.5 Hours Holiday Hybrid Working (minimum 2 days in office) Holiday Trading Free annual Flu Vaccination Blue Light Card (Option to purchase) Employee Assistance Programme Company Pension Scheme Simply Health Medical cash back scheme Disability Confident Employer Their values They live by their values every day: They care no matter what for their patients, their families, and each other. They go above and beyond in the care they provide and the work they do. They do the right thing in how they act and the decisions they make. Together they are who they are because together, they save lives. Diversity and inclusion They're committed to building a diverse and inclusive workforce that reflects the communities they serve. They welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding They follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of their staff, volunteers, and the people they support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete their online application form and tell them why you re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as they are unable to offer sponsorship. Vacancy Closing Date: 7 May 2026 This post may close early due to high numbers of applications, so you are advised to apply promptly Our client is a Disability Confident employer. They are committed to discussing and implementing adjustments to support you during your application process and beyond. REF-
Apr 25, 2026
Full time
Our client exists to give everybody within their community the best chance of surviving and recovering from an emergency. They are here for you and your loved ones. Whoever you are. Wherever and whenever you need them. In Berkshire, Buckinghamshire, and Oxfordshire. What they are looking for: They're looking for a passionate and driven Design and Multimedia Assistant to join their growing Engagement team and work closely with their Design and Multimedia Content Manager. This is an exciting opportunity for someone who wants to make a real impact by helping to shape and deliver compelling communications that champion their lifesaving work. Your role You ll play a key part in bringing their brand to life across digital and print channels. From supporting campaign delivery to managing their multimedia library, you ll ensure their visual identity is applied consistently and creatively. You ll also work closely with colleagues across the organisation, helping them communicate effectively and confidently through strong design and multimedia content You ll be responsible for: Creating design and multimedia assets for campaigns and day to day briefs, ensuring everything aligns with their brand Supporting colleagues to apply brand guidelines and contributing to resources that keep their visual identity consistent Managing their Digital Asset Management System and photo archive, including accurate tagging and consent records Assisting with photography needs, coordinating external creatives, and collaborating on reels and graphic content Providing wider support to the Communications team through planning, admin tasks, and championing their brand Representing the charity at events and supporting additional projects as needed, including occasional out of hours work About you You re a creative thinker with a keen eye for detail and a passion for visual storytelling. You enjoy working collaboratively, juggling multiple projects, and bringing ideas to life through engaging design and multimedia content. You re organised, proactive, and excited by the opportunity to support a mission driven charity making a real difference. They're looking for someone who: Has experience using Adobe Creative Suite to produce high quality design and multimedia assets Brings creativity and originality to visual content across digital and print channels Has strong organisational skills and can manage multiple deadlines with confidence Communicates clearly and works well with colleagues across different teams Is comfortable maintaining systems and processes, including digital asset libraries and consent records Is eager to learn, develop, and contribute to a supportive and collaborative Communications team Is passionate about using design to support meaningful, impactful work Why join them? You ll be part of a dynamic, compassionate, and forward-thinking organisation. They're proud of their culture, collaborative, inclusive, and committed to personal development. They care deeply about the wellbeing of their team and offer flexible working arrangements to support a healthy work-life balance. If this role sounds like it s for you, they would love you to apply! In return they offer a competitive salary and great staff benefits such as. 25 Days holiday / 187.5 Hours Holiday Hybrid Working (minimum 2 days in office) Holiday Trading Free annual Flu Vaccination Blue Light Card (Option to purchase) Employee Assistance Programme Company Pension Scheme Simply Health Medical cash back scheme Disability Confident Employer Their values They live by their values every day: They care no matter what for their patients, their families, and each other. They go above and beyond in the care they provide and the work they do. They do the right thing in how they act and the decisions they make. Together they are who they are because together, they save lives. Diversity and inclusion They're committed to building a diverse and inclusive workforce that reflects the communities they serve. They welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding They follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of their staff, volunteers, and the people they support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete their online application form and tell them why you re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as they are unable to offer sponsorship. Vacancy Closing Date: 7 May 2026 This post may close early due to high numbers of applications, so you are advised to apply promptly Our client is a Disability Confident employer. They are committed to discussing and implementing adjustments to support you during your application process and beyond. REF-
Are you an Order Management Specialist looking to join a leading organisation and make a significant impact? Our client is seeking a Senior Order Management Specialist to act as the strategic architect of their revenue stream. In this high-impact role, you will move beyond simple processing to take full ownership of the contract-to-cash lifecycle for their most sophisticated, high-value projects. The Impact You Will Make: Take full ownership of the sales order lifecycle, translating complex contracts into ERP projects with accurate invoicing and revenue recognition profiles. Proactively trigger invoice requests and revenue milestones-whether at contract signature, monthly intervals, or project completion-ensuring compliance with accounting policies. Act as a key advisor to Business Unit Directors and Project Managers, providing the reporting and analysis needed to track project health and contract spend against PO values. Design and maintain sophisticated Excel tracking files for high-value, multi-site, and long-term projects. Support our business growth by identifying opportunities to enhance operational procedures and system effectiveness. About You: H ave at least 2 years of experience booking contracts into an ERP system (experience with Focal Point or Access Dimensions is a plus). Possess strong analytical skills and advanced Excel proficiency for setting up complex invoice profiles and budget files. Confident communicator, skilled at negotiating issues and building strong relationships with stakeholders across different departments. Excellent attention to detail and the ability to manage multiple priorities independently. Requirements: Minimum 2 years' experience in a similar project-based finance or contract administration role. Proven finance experience in budgeting, forecasting, and reviewing contract status vs. value. Minimum GCSE English and Maths (A-Level or higher preferred). A proactive approach to personal growth and a professional demeanor at all times. On applying you agree to receive finance specific content from our Randstad Finance & Accounting community () Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Apr 25, 2026
Full time
Are you an Order Management Specialist looking to join a leading organisation and make a significant impact? Our client is seeking a Senior Order Management Specialist to act as the strategic architect of their revenue stream. In this high-impact role, you will move beyond simple processing to take full ownership of the contract-to-cash lifecycle for their most sophisticated, high-value projects. The Impact You Will Make: Take full ownership of the sales order lifecycle, translating complex contracts into ERP projects with accurate invoicing and revenue recognition profiles. Proactively trigger invoice requests and revenue milestones-whether at contract signature, monthly intervals, or project completion-ensuring compliance with accounting policies. Act as a key advisor to Business Unit Directors and Project Managers, providing the reporting and analysis needed to track project health and contract spend against PO values. Design and maintain sophisticated Excel tracking files for high-value, multi-site, and long-term projects. Support our business growth by identifying opportunities to enhance operational procedures and system effectiveness. About You: H ave at least 2 years of experience booking contracts into an ERP system (experience with Focal Point or Access Dimensions is a plus). Possess strong analytical skills and advanced Excel proficiency for setting up complex invoice profiles and budget files. Confident communicator, skilled at negotiating issues and building strong relationships with stakeholders across different departments. Excellent attention to detail and the ability to manage multiple priorities independently. Requirements: Minimum 2 years' experience in a similar project-based finance or contract administration role. Proven finance experience in budgeting, forecasting, and reviewing contract status vs. value. Minimum GCSE English and Maths (A-Level or higher preferred). A proactive approach to personal growth and a professional demeanor at all times. On applying you agree to receive finance specific content from our Randstad Finance & Accounting community () Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough. Location This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office. Salary Up to £35,000 DOE Employment Type Permanent Team Communications team About you We are looking for someone who can demonstrate the following: Significant experience in a communications role, including experience with copywriting and content creation. Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms. Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English. The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories. Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. About the role The responsibilities of this role include: Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement. Support effective communications with stakeholders across sectors including community, health, education and local organisations. Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. About us Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five. Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. About our benefits Pension contributions We will contribute 3% and you can contribute 5% towards your pension through NEST. 25 annual leave days per year plus bank holidays. £100 contribution towards your professional body membership. Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.
Apr 24, 2026
Full time
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough. Location This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office. Salary Up to £35,000 DOE Employment Type Permanent Team Communications team About you We are looking for someone who can demonstrate the following: Significant experience in a communications role, including experience with copywriting and content creation. Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms. Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English. The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories. Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. About the role The responsibilities of this role include: Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement. Support effective communications with stakeholders across sectors including community, health, education and local organisations. Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. About us Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five. Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. About our benefits Pension contributions We will contribute 3% and you can contribute 5% towards your pension through NEST. 25 annual leave days per year plus bank holidays. £100 contribution towards your professional body membership. Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.
