Remote Mid Market Customer Experience Manager

  • Oman Shell
  • Milton Keynes, Buckinghamshire
  • Apr 22, 2026
Full time Call Centre / CustomerService

Job Description

A leading energy company is seeking a Customer Experience Account Manager in Milton Keynes. This role involves managing a portfolio of Mid-Market customers, developing relationships, and optimizing customer journeys. Candidates should have proven B2B account management experience in the utilities sector, strong communication skills, and the ability to adapt to customer needs. The position offers the chance to thrive in a collaborative team while contributing to the company's commitment to cleaner energy solutions.