Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Customer Coordinator to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission/Utilities knowledge (Preferred) Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 22, 2026
Contractor
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Customer Coordinator to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission/Utilities knowledge (Preferred) Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role Purpose: To assist in the assessment of incoming streetworks permit applications, review the potential impact and coordinate the works , to minimise disruption and reduce congestion on the public highway in accordance with the legislative requirements of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), in association with the requirements of the South East Permit Scheme. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The role of the Network and Asset Management Group's is to develop and deliver asset management and flood risk strategies, manage highway networks and set local policies. The group also provides a directorate wide business and consultancy function. The group works jointly with a range of partner organisations to identify and deliver planned maintenance improvements and leads on several statutory duties including network management and safety and flood management. Based at the County Council's Network Management Information Centre (NMIC) in Leatherhead, the Traffic & Streetworks Team helps Surrey fulfill its Network Management Duty under the Traffic Management Act by Coordinating and Inspecting works in progress on the road network and designing/maintaining Surrey's Traffic Systems assets. The post holder is required to assist in the assessment of incoming streetworks permit applications supporting prompt and effective coordination of activities across the road network, to Council policies and National Streetworks Legislation and Guidance documents, advising on appropriate traffic management requirements for works sites considering the need for operative and public safety, and maintaining the expeditious movement of traffic, The post holder will be required to work on site and be part of the rota and stand-by arrangements for making use of the systems available at the NMIC to respond to congestion or incidents on the network when they occur. A full valid driving licence is desirable in order to travel around the County to meet the requirements of the role. Line management responsibility: No direct line Management Responsibility. Coach and help develop skills/knowledge of Network Coordination Administrators. Budget responsibility: Contributes towards the recovery of Street Works revenue income budget of approx 2 million pa, including: Income from Section 74 charges, SEPS permit fees and Fixed Penalty Notices by ensuring that all incoming permit applications are assessed within correct timelines and that appropriate conditions are placed on granted permit applications. Role Summary: Roles at this level typically provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines. There will be minimal day-to-day supervision, but clear guidance will be available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require more specialist knowledge or experience. Graduate trainees start at this level Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 22, 2026
Seasonal
Role Purpose: To assist in the assessment of incoming streetworks permit applications, review the potential impact and coordinate the works , to minimise disruption and reduce congestion on the public highway in accordance with the legislative requirements of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), in association with the requirements of the South East Permit Scheme. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The role of the Network and Asset Management Group's is to develop and deliver asset management and flood risk strategies, manage highway networks and set local policies. The group also provides a directorate wide business and consultancy function. The group works jointly with a range of partner organisations to identify and deliver planned maintenance improvements and leads on several statutory duties including network management and safety and flood management. Based at the County Council's Network Management Information Centre (NMIC) in Leatherhead, the Traffic & Streetworks Team helps Surrey fulfill its Network Management Duty under the Traffic Management Act by Coordinating and Inspecting works in progress on the road network and designing/maintaining Surrey's Traffic Systems assets. The post holder is required to assist in the assessment of incoming streetworks permit applications supporting prompt and effective coordination of activities across the road network, to Council policies and National Streetworks Legislation and Guidance documents, advising on appropriate traffic management requirements for works sites considering the need for operative and public safety, and maintaining the expeditious movement of traffic, The post holder will be required to work on site and be part of the rota and stand-by arrangements for making use of the systems available at the NMIC to respond to congestion or incidents on the network when they occur. A full valid driving licence is desirable in order to travel around the County to meet the requirements of the role. Line management responsibility: No direct line Management Responsibility. Coach and help develop skills/knowledge of Network Coordination Administrators. Budget responsibility: Contributes towards the recovery of Street Works revenue income budget of approx 2 million pa, including: Income from Section 74 charges, SEPS permit fees and Fixed Penalty Notices by ensuring that all incoming permit applications are assessed within correct timelines and that appropriate conditions are placed on granted permit applications. Role Summary: Roles at this level typically provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines. There will be minimal day-to-day supervision, but clear guidance will be available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require more specialist knowledge or experience. Graduate trainees start at this level Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Job Title: Project Manager Location: West London or Central London Company: Tier 2 Contractor Employment Type: Full-Time, Permanent Salary: £85k to £100k plus 2x performance bonuses per year Reporting To: Contracts Manager / Construction Director About Us We are a well-established Tier 2 construction contractor known for delivering high-quality projects nationwide in sectors including Industrial and Retail. With a strong pipeline of secured work and a commitment to excellence, collaboration, and innovation, we're focused on building trusted relationships and delivering lasting value to our clients. The Role We are seeking an experienced Project Manager to lead the successful delivery of one or more construction projects from pre-construction through to handover. You will be responsible for the safe, timely, and cost-effective execution of projects, working closely with site teams, consultants, and clients to ensure that all works meet the highest standards of quality and compliance.This role requires excellent leadership, commercial awareness, and communication skills, along with a proven ability to manage complex construction programmes and multi-disciplinary teams. Key Responsibilities Lead the full project lifecycle from mobilisation to completion Develop and manage project programmes, budgets, and resource plans Coordinate site teams, subcontractors, consultants, and supply chain partners Ensure all health, safety, quality, and environmental standards are met and exceeded Manage client and stakeholder relationships, acting as primary point of contact Review and approve RAMS, design documentation, and construction methodologies Oversee project reporting, progress updates, and risk management processes Chair site and progress meetings, driving accountability and resolution of issues Work with commercial teams to manage variations, valuations, and project costs Ensure quality control processes are maintained and oversee snagging and close-out Support and mentor Site Managers and Assistant Site Managers as required Requirements Essential: Proven experience as a Project Manager for a main contractor (Tier 1 or 2) Track record of delivering projects from start to finish across relevant sectors Strong commercial, contractual, and technical knowledge Excellent planning, leadership, and communication skills SMSTS certification CSCS card (Black - Management level) First Aid at Work Full UK driving licence Desirable: HNC/HND or Degree in Construction Management, Civil Engineering, or similar Experience with NEC or JCT contracts Temporary Works Coordinator (TWC) or Awareness certification NVQ Level 6/7 in Construction Project Management Fire Marshall, Asbestos Awareness, and other relevant certifications What We Offer Opportunity to deliver varied and high-profile projects across your region A supportive, dynamic working environment Clear career progression and development opportunities Ongoing training and CPD Competitive salary and benefits package Long-term career stability with a reputable contractor
Oct 06, 2025
Full time
Job Title: Project Manager Location: West London or Central London Company: Tier 2 Contractor Employment Type: Full-Time, Permanent Salary: £85k to £100k plus 2x performance bonuses per year Reporting To: Contracts Manager / Construction Director About Us We are a well-established Tier 2 construction contractor known for delivering high-quality projects nationwide in sectors including Industrial and Retail. With a strong pipeline of secured work and a commitment to excellence, collaboration, and innovation, we're focused on building trusted relationships and delivering lasting value to our clients. The Role We are seeking an experienced Project Manager to lead the successful delivery of one or more construction projects from pre-construction through to handover. You will be responsible for the safe, timely, and cost-effective execution of projects, working closely with site teams, consultants, and clients to ensure that all works meet the highest standards of quality and compliance.This role requires excellent leadership, commercial awareness, and communication skills, along with a proven ability to manage complex construction programmes and multi-disciplinary teams. Key Responsibilities Lead the full project lifecycle from mobilisation to completion Develop and manage project programmes, budgets, and resource plans Coordinate site teams, subcontractors, consultants, and supply chain partners Ensure all health, safety, quality, and environmental standards are met and exceeded Manage client and stakeholder relationships, acting as primary point of contact Review and approve RAMS, design documentation, and construction methodologies Oversee project reporting, progress updates, and risk management processes Chair site and progress meetings, driving accountability and resolution of issues Work with commercial teams to manage variations, valuations, and project costs Ensure quality control processes are maintained and oversee snagging and close-out Support and mentor Site Managers and Assistant Site Managers as required Requirements Essential: Proven experience as a Project Manager for a main contractor (Tier 1 or 2) Track record of delivering projects from start to finish across relevant sectors Strong commercial, contractual, and technical knowledge Excellent planning, leadership, and communication skills SMSTS certification CSCS card (Black - Management level) First Aid at Work Full UK driving licence Desirable: HNC/HND or Degree in Construction Management, Civil Engineering, or similar Experience with NEC or JCT contracts Temporary Works Coordinator (TWC) or Awareness certification NVQ Level 6/7 in Construction Project Management Fire Marshall, Asbestos Awareness, and other relevant certifications What We Offer Opportunity to deliver varied and high-profile projects across your region A supportive, dynamic working environment Clear career progression and development opportunities Ongoing training and CPD Competitive salary and benefits package Long-term career stability with a reputable contractor
Job Title: Project Manager Location: West London or Central London Company: Tier 2 Contractor Employment Type: Full-Time, Permanent Salary: £85k to £100k plus 2x performance bonuses per year Reporting To: Contracts Manager / Construction Director About Us We are a well-established Tier 2 construction contractor known for delivering high-quality projects nationwide in sectors including Industrial and Retail. With a strong pipeline of secured work and a commitment to excellence, collaboration, and innovation, we re focused on building trusted relationships and delivering lasting value to our clients. The Role We are seeking an experienced Project Manager to lead the successful delivery of one or more construction projects from pre-construction through to handover. You will be responsible for the safe, timely, and cost-effective execution of projects, working closely with site teams, consultants, and clients to ensure that all works meet the highest standards of quality and compliance. This role requires excellent leadership, commercial awareness, and communication skills, along with a proven ability to manage complex construction programmes and multi-disciplinary teams. Key Responsibilities Lead the full project lifecycle from mobilisation to completion Develop and manage project programmes, budgets, and resource plans Coordinate site teams, subcontractors, consultants, and supply chain partners Ensure all health, safety, quality, and environmental standards are met and exceeded Manage client and stakeholder relationships, acting as primary point of contact Review and approve RAMS, design documentation, and construction methodologies Oversee project reporting, progress updates, and risk management processes Chair site and progress meetings, driving accountability and resolution of issues Work with commercial teams to manage variations, valuations, and project costs Ensure quality control processes are maintained and oversee snagging and close-out Support and mentor Site Managers and Assistant Site Managers as required Requirements Essential: Proven experience as a Project Manager for a main contractor (Tier 1 or 2) Track record of delivering projects from start to finish across relevant sectors Strong commercial, contractual, and technical knowledge Excellent planning, leadership, and communication skills SMSTS certification CSCS card (Black Management level) First Aid at Work Full UK driving licence Desirable: HNC/HND or Degree in Construction Management, Civil Engineering, or similar Experience with NEC or JCT contracts Temporary Works Coordinator (TWC) or Awareness certification NVQ Level 6/7 in Construction Project Management Fire Marshall, Asbestos Awareness, and other relevant certifications What We Offer Opportunity to deliver varied and high-profile projects across your region A supportive, dynamic working environment Clear career progression and development opportunities Ongoing training and CPD Competitive salary and benefits package Long-term career stability with a reputable contractor
Oct 04, 2025
Full time
Job Title: Project Manager Location: West London or Central London Company: Tier 2 Contractor Employment Type: Full-Time, Permanent Salary: £85k to £100k plus 2x performance bonuses per year Reporting To: Contracts Manager / Construction Director About Us We are a well-established Tier 2 construction contractor known for delivering high-quality projects nationwide in sectors including Industrial and Retail. With a strong pipeline of secured work and a commitment to excellence, collaboration, and innovation, we re focused on building trusted relationships and delivering lasting value to our clients. The Role We are seeking an experienced Project Manager to lead the successful delivery of one or more construction projects from pre-construction through to handover. You will be responsible for the safe, timely, and cost-effective execution of projects, working closely with site teams, consultants, and clients to ensure that all works meet the highest standards of quality and compliance. This role requires excellent leadership, commercial awareness, and communication skills, along with a proven ability to manage complex construction programmes and multi-disciplinary teams. Key Responsibilities Lead the full project lifecycle from mobilisation to completion Develop and manage project programmes, budgets, and resource plans Coordinate site teams, subcontractors, consultants, and supply chain partners Ensure all health, safety, quality, and environmental standards are met and exceeded Manage client and stakeholder relationships, acting as primary point of contact Review and approve RAMS, design documentation, and construction methodologies Oversee project reporting, progress updates, and risk management processes Chair site and progress meetings, driving accountability and resolution of issues Work with commercial teams to manage variations, valuations, and project costs Ensure quality control processes are maintained and oversee snagging and close-out Support and mentor Site Managers and Assistant Site Managers as required Requirements Essential: Proven experience as a Project Manager for a main contractor (Tier 1 or 2) Track record of delivering projects from start to finish across relevant sectors Strong commercial, contractual, and technical knowledge Excellent planning, leadership, and communication skills SMSTS certification CSCS card (Black Management level) First Aid at Work Full UK driving licence Desirable: HNC/HND or Degree in Construction Management, Civil Engineering, or similar Experience with NEC or JCT contracts Temporary Works Coordinator (TWC) or Awareness certification NVQ Level 6/7 in Construction Project Management Fire Marshall, Asbestos Awareness, and other relevant certifications What We Offer Opportunity to deliver varied and high-profile projects across your region A supportive, dynamic working environment Clear career progression and development opportunities Ongoing training and CPD Competitive salary and benefits package Long-term career stability with a reputable contractor
Your new companyA leading UK housebuilder is offering an exciting opportunity for an Assistant Technical Coordinator to join their Technical Team based in Takeley, Essex. Known for delivering high-quality residential developments, the company is committed to innovation, collaboration, and sustainability across all aspects of its operations.Your new roleAs Assistant Technical Coordinator, you'll play a key role in supporting the delivery of new build housing projects from inception through to completion. You'll be responsible for coordinating design information, managing external consultants, and liaising with local authorities and internal departments including site teams.Key responsibilities include: Assisting in the management of external consultants to deliver working drawings to agreed programmes and scopes Supporting the Engineering Manager, Technical Manager, and Technical Coordinators Attending design team and site progress meetings Overseeing site investigation and civil/structural design work Responding to site queries and resolving technical/construction issues Reviewing and issuing drawings and coordinating project documentation Supporting departmental objectives and identifying opportunities for improvement What you'll need to succeedYou'll bring proven experience in a similar technical role within the residential construction sector, along with strong organisational and communication skills. A proactive approach and the ability to manage multiple tasks effectively will be key.Essential skills and experience: IT literate (Office 365) Full UK Driving Licence Strong problem-solving and decision-making skills Excellent planning, organisational and communication abilities Ability to work with accuracy and remain calm under pressure Team-oriented with a collaborative mindset Desirable: Working towards or holding a construction/design-related qualification (HNC/HND/Degree) Proficient in AutoCAD/REVIT What you'll get in returnYou'll be part of a collaborative and forward-thinking team that values in-person interaction while supporting flexible working arrangements. The company offers a comprehensive benefits package including: Competitive salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme Up to 33 days annual leave plus bank holidays (rising with service) 2 volunteering days per year Private medical insurance Enhanced maternity, paternity and adoption leave Competitive pension scheme Life assurance (4x salary) Share save and incentive schemes Employee rewards portal What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 23, 2025
Full time
Your new companyA leading UK housebuilder is offering an exciting opportunity for an Assistant Technical Coordinator to join their Technical Team based in Takeley, Essex. Known for delivering high-quality residential developments, the company is committed to innovation, collaboration, and sustainability across all aspects of its operations.Your new roleAs Assistant Technical Coordinator, you'll play a key role in supporting the delivery of new build housing projects from inception through to completion. You'll be responsible for coordinating design information, managing external consultants, and liaising with local authorities and internal departments including site teams.Key responsibilities include: Assisting in the management of external consultants to deliver working drawings to agreed programmes and scopes Supporting the Engineering Manager, Technical Manager, and Technical Coordinators Attending design team and site progress meetings Overseeing site investigation and civil/structural design work Responding to site queries and resolving technical/construction issues Reviewing and issuing drawings and coordinating project documentation Supporting departmental objectives and identifying opportunities for improvement What you'll need to succeedYou'll bring proven experience in a similar technical role within the residential construction sector, along with strong organisational and communication skills. A proactive approach and the ability to manage multiple tasks effectively will be key.Essential skills and experience: IT literate (Office 365) Full UK Driving Licence Strong problem-solving and decision-making skills Excellent planning, organisational and communication abilities Ability to work with accuracy and remain calm under pressure Team-oriented with a collaborative mindset Desirable: Working towards or holding a construction/design-related qualification (HNC/HND/Degree) Proficient in AutoCAD/REVIT What you'll get in returnYou'll be part of a collaborative and forward-thinking team that values in-person interaction while supporting flexible working arrangements. The company offers a comprehensive benefits package including: Competitive salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme Up to 33 days annual leave plus bank holidays (rising with service) 2 volunteering days per year Private medical insurance Enhanced maternity, paternity and adoption leave Competitive pension scheme Life assurance (4x salary) Share save and incentive schemes Employee rewards portal What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
