Sales Executive (Telesales) Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you've also worked in the following roles, we'd also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am - 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive (Telesales) with proven B2B sales, lead generation and client acquisition experience within a target-driven environment. As a Sales Executive (Telesales) you will focus on outbound sales activity, researching prospects, building relationships and managing a structured sales pipeline using CRM systems. Working in a supportive and professional environment, the Sales Executive (Telesales) will identify new business opportunities, engage decision-makers and contribute to business growth through effective communication and negotiation. This is an excellent opportunity to develop a long-term career in sales, offering ongoing support, uncapped commission and the chance to build valuable client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Executive (Telesales) include: Outbound Sales Calls: Proactively contact businesses across the UK to generate new leads and identify sales opportunities Lead Generation: Develop and qualify prospects, directing relevant opportunities to the field sales team Pipeline Management: Build, manage and maintain a robust sales pipeline using the CRM system Revenue Target Achievement: Work towards and exceed monthly sales and activity targets Customer Relationship Management: Follow up warm leads and existing customers to secure repeat business and long-term partnerships Client Record Keeping: Accurately record all activity, conversations and bookings on internal systems Market Research: Use social media platforms such as LinkedIn and industry news to identify new business opportunities Professional Communication: Deliver exceptional customer service at every stage of the sales process CANDIDATE REQUIREMENTS Proven experience in B2B sales, telesales or customer service within a target-driven environment Experience with outbound calling, lead generation and closing deals Strong communication and negotiation skills with the ability to build lasting customer relationships Experience using CRM systems and managing sales pipeline activity A resilient, self-motivated and results-driven approach Strong commercial awareness and IT proficiency Ability to work independently and manage time effectively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14663 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Apr 30, 2026
Full time
Sales Executive (Telesales) Drive B2B sales growth in a phone-based telesales role generating leads, managing pipeline activity and closing deals. Ideal for a motivated sales professional seeking uncapped commission and strong earning potential in a supportive, target-driven environment. If you've also worked in the following roles, we'd also like to hear from you: Sales Advisor, Sales Development Representative / SDR, Inside Sales Executive, Account Executive, Lead Generation Executive, Sales Agent, New Business Development Executive, Outbound Sales Executive, Telemarketing Executive SALARY: £25,000 per annum / £35,000 OTE (uncapped) (includes basic salary) LOCATION: Mansfield, Nottinghamshire, East Midlands / Hybrid Working Considered JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am - 4pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Sales Executive (Telesales) with proven B2B sales, lead generation and client acquisition experience within a target-driven environment. As a Sales Executive (Telesales) you will focus on outbound sales activity, researching prospects, building relationships and managing a structured sales pipeline using CRM systems. Working in a supportive and professional environment, the Sales Executive (Telesales) will identify new business opportunities, engage decision-makers and contribute to business growth through effective communication and negotiation. This is an excellent opportunity to develop a long-term career in sales, offering ongoing support, uncapped commission and the chance to build valuable client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Sales Executive (Telesales) include: Outbound Sales Calls: Proactively contact businesses across the UK to generate new leads and identify sales opportunities Lead Generation: Develop and qualify prospects, directing relevant opportunities to the field sales team Pipeline Management: Build, manage and maintain a robust sales pipeline using the CRM system Revenue Target Achievement: Work towards and exceed monthly sales and activity targets Customer Relationship Management: Follow up warm leads and existing customers to secure repeat business and long-term partnerships Client Record Keeping: Accurately record all activity, conversations and bookings on internal systems Market Research: Use social media platforms such as LinkedIn and industry news to identify new business opportunities Professional Communication: Deliver exceptional customer service at every stage of the sales process CANDIDATE REQUIREMENTS Proven experience in B2B sales, telesales or customer service within a target-driven environment Experience with outbound calling, lead generation and closing deals Strong communication and negotiation skills with the ability to build lasting customer relationships Experience using CRM systems and managing sales pipeline activity A resilient, self-motivated and results-driven approach Strong commercial awareness and IT proficiency Ability to work independently and manage time effectively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14663 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
A leading commercial vehicle dealer located in Oldham is seeking a Service Advisor who excels in customer service and communication. In this role, you will manage service and MOT bookings, liaise with customers on vehicle status, and ensure exceptional service delivery. If you are enthusiastic, flexible, and have a flair for IT, we want to hear from you. The company values its colleagues as its greatest asset, promoting an inclusive workplace with ample progression opportunities.
Apr 30, 2026
Full time
A leading commercial vehicle dealer located in Oldham is seeking a Service Advisor who excels in customer service and communication. In this role, you will manage service and MOT bookings, liaise with customers on vehicle status, and ensure exceptional service delivery. If you are enthusiastic, flexible, and have a flair for IT, we want to hear from you. The company values its colleagues as its greatest asset, promoting an inclusive workplace with ample progression opportunities.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 30, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Client Manager £34,000 - £42,000Gloucestershire A growing and modern accountancy practice is looking to recruit a Client Manager join its expanding team. The practice works primarily with owner-managed businesses, providing proactive accounting, tax and advisory support. As the client base continues to grow, they are looking to add an accountant who enjoys building relationships and delivering a high-quality service. The Role You will manage a varied portfolio of clients while supporting them with their ongoing accounting and tax requirements. Responsibilities include: Managing and developing strong client relationships Attending and supporting client meetings Preparing and reviewing year-end statutory accounts Preparing corporation tax and self-assessment tax returns Completing VAT returns and property capital gains tax reports Supporting payroll submissions and P11D preparation where required Assisting clients with cloud accounting software including Xero and FreeAgent Liaising with HMRC and Companies House on client matters Supporting internal projects and wider practice initiatives About You The ideal candidate will have experience working within an accountancy practice environment and be comfortable managing client relationships. You will likely have: At least 3 years' experience within an accountancy practice Experience preparing accounts and tax returns for SME clients AAT qualified, ACCA part-qualified, or studying towards ACCA Ability to manage multiple deadlines and priorities A positive and proactive approach to client service Apply now or get in touch to explore this exciting opportunity. If this sounds like the right opportunity for you, click Apply to upload your CV for consideration. Alternatively, contact Valentina Williams on or for a confidential discussion. If this role isn't quite right for you but you're exploring new opportunities in Accountancy & Finance, we'd love to have a chat about your next step.
Apr 30, 2026
Full time
Client Manager £34,000 - £42,000Gloucestershire A growing and modern accountancy practice is looking to recruit a Client Manager join its expanding team. The practice works primarily with owner-managed businesses, providing proactive accounting, tax and advisory support. As the client base continues to grow, they are looking to add an accountant who enjoys building relationships and delivering a high-quality service. The Role You will manage a varied portfolio of clients while supporting them with their ongoing accounting and tax requirements. Responsibilities include: Managing and developing strong client relationships Attending and supporting client meetings Preparing and reviewing year-end statutory accounts Preparing corporation tax and self-assessment tax returns Completing VAT returns and property capital gains tax reports Supporting payroll submissions and P11D preparation where required Assisting clients with cloud accounting software including Xero and FreeAgent Liaising with HMRC and Companies House on client matters Supporting internal projects and wider practice initiatives About You The ideal candidate will have experience working within an accountancy practice environment and be comfortable managing client relationships. You will likely have: At least 3 years' experience within an accountancy practice Experience preparing accounts and tax returns for SME clients AAT qualified, ACCA part-qualified, or studying towards ACCA Ability to manage multiple deadlines and priorities A positive and proactive approach to client service Apply now or get in touch to explore this exciting opportunity. If this sounds like the right opportunity for you, click Apply to upload your CV for consideration. Alternatively, contact Valentina Williams on or for a confidential discussion. If this role isn't quite right for you but you're exploring new opportunities in Accountancy & Finance, we'd love to have a chat about your next step.
Job Title: Assistant Manager Luxury Retail Location: Plymouth, Devon Salary: Competitive, discussed at interview Job Type: Full-time Assistant Manager Family-Owned Boutique Jeweller Plymouth Are you a retail supervisor, senior sales advisor, or assistant manager looking to step into a premium, consultative retail environment? We are seeking an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a rare opportunity to work in a supportive, hands-on environment where your sales, leadership, and customer service skills will make a real impact. Full JET Jewellery Training is provided, making this ideal for candidates looking to develop a career in luxury jewellery. Key Responsibilities As an Assistant Manager, your responsibilities will include: Supporting the Store Manager in daily operations and decision-making Leading by example on the shop floor and driving both personal and team sales Coaching, motivating, and developing staff to achieve sales targets and KPIs Delivering exceptional, relationship-led customer service to build long-term client loyalty Maintaining high visual merchandising and operational standards Assisting with stock control, security, and accurate stock management Supporting rota planning, including weekend cover Person Specification What we are looking for: Previous experience as an Assistant Manager, Supervisor, or Senior Sales Advisor Background in retail, preferably in luxury, premium fashion, beauty, accessories, or jewellery Proven personal sales record and experience meeting or exceeding KPIs Confidence leading by example and motivating a team A hands-on, professional, and customer-focused approach Passion for delivering exceptional customer service and developing team members Candidates moving into jewellery from other premium retail sectors are encouraged to apply, your leadership and sales experience are highly valued. Why This Role Is Different Competitive salary plus annual performance-related bonus (discussed at interview) Full JET Jewellery Training (industry-recognised qualification) 29 days holiday including bank holidays Work in a supportive, boutique, family-owned environment with genuine career progression Opportunity to be involved in the creative side of the business and build lasting client relationships Salary expectations will be discussed early in the recruitment process. Working Hours Monday to Saturday: 8:45am 6:00pm Thursday: early/late shift rota (up to 8:00pm) Sunday: 10:15am 4:30pm Includes one full weekend off and one additional weekend off roughly every 6 weeks
Apr 30, 2026
Full time
Job Title: Assistant Manager Luxury Retail Location: Plymouth, Devon Salary: Competitive, discussed at interview Job Type: Full-time Assistant Manager Family-Owned Boutique Jeweller Plymouth Are you a retail supervisor, senior sales advisor, or assistant manager looking to step into a premium, consultative retail environment? We are seeking an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a rare opportunity to work in a supportive, hands-on environment where your sales, leadership, and customer service skills will make a real impact. Full JET Jewellery Training is provided, making this ideal for candidates looking to develop a career in luxury jewellery. Key Responsibilities As an Assistant Manager, your responsibilities will include: Supporting the Store Manager in daily operations and decision-making Leading by example on the shop floor and driving both personal and team sales Coaching, motivating, and developing staff to achieve sales targets and KPIs Delivering exceptional, relationship-led customer service to build long-term client loyalty Maintaining high visual merchandising and operational standards Assisting with stock control, security, and accurate stock management Supporting rota planning, including weekend cover Person Specification What we are looking for: Previous experience as an Assistant Manager, Supervisor, or Senior Sales Advisor Background in retail, preferably in luxury, premium fashion, beauty, accessories, or jewellery Proven personal sales record and experience meeting or exceeding KPIs Confidence leading by example and motivating a team A hands-on, professional, and customer-focused approach Passion for delivering exceptional customer service and developing team members Candidates moving into jewellery from other premium retail sectors are encouraged to apply, your leadership and sales experience are highly valued. Why This Role Is Different Competitive salary plus annual performance-related bonus (discussed at interview) Full JET Jewellery Training (industry-recognised qualification) 29 days holiday including bank holidays Work in a supportive, boutique, family-owned environment with genuine career progression Opportunity to be involved in the creative side of the business and build lasting client relationships Salary expectations will be discussed early in the recruitment process. Working Hours Monday to Saturday: 8:45am 6:00pm Thursday: early/late shift rota (up to 8:00pm) Sunday: 10:15am 4:30pm Includes one full weekend off and one additional weekend off roughly every 6 weeks
Customer Success Advisor Location: Hybrid/Fort Dunlop 1 day per week (Tuesday) Salary: £26,500 per annum + excellent benefits! Contract Type: 12 month FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because you are someone who thrives on connection, communication, and creating outstanding customer experiences. At Wilmington Plc, we are building a high-performing Customer Success team that sits at the heart of our Customer Experience Function. We need people who love speaking with customers, enjoy solving problems, and take pride in turning every interaction into a positive outcome. As a Customer Success Advisor, you will play a vital role in driving customer growth, strengthening retention, and reducing churn by ensuring every customer feels supported, understood, and valued. You will be the Trusted Advisor our customers rely on throughout their journey with us. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Responding promptly and professionally to global public enquiries across phone, email, web chat, and Teams, qualifying customer needs and recommending suitable learning or membership solutions. • Managing the full sales journey from initial enquiry through to conversion, meeting individual sales targets and KPIs. • Proactively engage high-potential leads using multi-channel outreach, nurturing pipeline activity and maximising conversion opportunities. • Supporting marketing campaigns and events to drive engagement and generate new leads, while promoting upcoming courses and memberships. • Delivering an excellent ongoing service to members, building strong relationships that drive loyalty and long-term retention. • Managing renewals through proactive engagement, identifying upsell and cross-sell opportunities to maximise customer value. • Processing onboarding materials, fulfilment requests, and member communications accurately and on time. • Handling cancellations, refunds, invoicing, and payment queries in line with company policy and compliance requirements. • Maintaining accurate customer records across CRM and e-commerce systems, including completing regulatory and sanctions checks. • Collaborating closely with the onboarding team to ensure a seamless end-to-end customer experience. What s the Best Thing About This Role You are at the centre of the customer journey every call, email, and conversation is an opportunity to make a real impact. You ll see the direct results of your work in customer satisfaction, renewals, and long-term relationships, all while developing your sales, communication, and customer success expertise in a supportive, high-energy team. What s the Most Challenging Thing About This Role You ll be working in a fast-paced, high-volume environment where priorities can shift quickly. Success comes from staying organised, resilient, and consistently delivering a high level of service while balancing inbound queries, outbound activity, and retention goals all at once. What We re Looking For To be successful in this role, you must have / be: • Experience handling a high volume of inbound and outbound customer communications in a sales, call centre, or customer service environment. • Proven ability to work to sales targets and service level expectations. • Strong communication skills with the ability to build rapport quickly and confidently. • Excellent organisational skills with the ability to manage multiple priorities under pressure. • High attention to detail and a consistent, accurate approach to work. • Confident, reliable, and a strong team player. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies united by a simple purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses help organisations and professionals perform better through high-quality, relevant, and reliable knowledge. We collaborate across the Group, share success, and remain relentlessly focused on delivering value for our customers. Join us and do Work That Means Something At Wilmington plc, we help customers do the right business in the right way providing data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll enjoy the flexibility of hybrid working alongside a broad range of learning, career, and development opportunities. Whether you re returning to work, taking your next step, or looking to make a bigger impact, you ll be doing work with real meaning. Join us and make a real difference. Click APPLY today.
Apr 30, 2026
Contractor
Customer Success Advisor Location: Hybrid/Fort Dunlop 1 day per week (Tuesday) Salary: £26,500 per annum + excellent benefits! Contract Type: 12 month FTC What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because you are someone who thrives on connection, communication, and creating outstanding customer experiences. At Wilmington Plc, we are building a high-performing Customer Success team that sits at the heart of our Customer Experience Function. We need people who love speaking with customers, enjoy solving problems, and take pride in turning every interaction into a positive outcome. As a Customer Success Advisor, you will play a vital role in driving customer growth, strengthening retention, and reducing churn by ensuring every customer feels supported, understood, and valued. You will be the Trusted Advisor our customers rely on throughout their journey with us. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Responding promptly and professionally to global public enquiries across phone, email, web chat, and Teams, qualifying customer needs and recommending suitable learning or membership solutions. • Managing the full sales journey from initial enquiry through to conversion, meeting individual sales targets and KPIs. • Proactively engage high-potential leads using multi-channel outreach, nurturing pipeline activity and maximising conversion opportunities. • Supporting marketing campaigns and events to drive engagement and generate new leads, while promoting upcoming courses and memberships. • Delivering an excellent ongoing service to members, building strong relationships that drive loyalty and long-term retention. • Managing renewals through proactive engagement, identifying upsell and cross-sell opportunities to maximise customer value. • Processing onboarding materials, fulfilment requests, and member communications accurately and on time. • Handling cancellations, refunds, invoicing, and payment queries in line with company policy and compliance requirements. • Maintaining accurate customer records across CRM and e-commerce systems, including completing regulatory and sanctions checks. • Collaborating closely with the onboarding team to ensure a seamless end-to-end customer experience. What s the Best Thing About This Role You are at the centre of the customer journey every call, email, and conversation is an opportunity to make a real impact. You ll see the direct results of your work in customer satisfaction, renewals, and long-term relationships, all while developing your sales, communication, and customer success expertise in a supportive, high-energy team. What s the Most Challenging Thing About This Role You ll be working in a fast-paced, high-volume environment where priorities can shift quickly. Success comes from staying organised, resilient, and consistently delivering a high level of service while balancing inbound queries, outbound activity, and retention goals all at once. What We re Looking For To be successful in this role, you must have / be: • Experience handling a high volume of inbound and outbound customer communications in a sales, call centre, or customer service environment. • Proven ability to work to sales targets and service level expectations. • Strong communication skills with the ability to build rapport quickly and confidently. • Excellent organisational skills with the ability to manage multiple priorities under pressure. • High attention to detail and a consistent, accurate approach to work. • Confident, reliable, and a strong team player. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies united by a simple purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses help organisations and professionals perform better through high-quality, relevant, and reliable knowledge. We collaborate across the Group, share success, and remain relentlessly focused on delivering value for our customers. Join us and do Work That Means Something At Wilmington plc, we help customers do the right business in the right way providing data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll enjoy the flexibility of hybrid working alongside a broad range of learning, career, and development opportunities. Whether you re returning to work, taking your next step, or looking to make a bigger impact, you ll be doing work with real meaning. Join us and make a real difference. Click APPLY today.
A major automotive group in Scotland seeks an enthusiastic individual to join as a full-time Service Advisor based in Perth. This role involves providing administrative support, processing paperwork, and delivering outstanding customer service. Ideal candidates should possess strong communication skills, attention to detail, and proficiency in Microsoft Office. Join us to gain access to competitive benefits, including a Company Pension Scheme and industry discounts, while pursuing development and career progression opportunities.
Apr 30, 2026
Full time
A major automotive group in Scotland seeks an enthusiastic individual to join as a full-time Service Advisor based in Perth. This role involves providing administrative support, processing paperwork, and delivering outstanding customer service. Ideal candidates should possess strong communication skills, attention to detail, and proficiency in Microsoft Office. Join us to gain access to competitive benefits, including a Company Pension Scheme and industry discounts, while pursuing development and career progression opportunities.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Senior Customer Advisor job based in Cobham paying up to £32,000 plus excellent benefits Your new company You will be working for a widely recognised leader in the industry who are well renowned as an employer of choice in the area. Your new role You will be working as part of a busy team of customer advisors. You will be communicating with customers, supporting them and providing product information. You will be experienced at liaising with high net worth individuals and be keen to deliver excellent administration and customer service. You will have a growth mindset and be keen to take on training that will support you in your career and knowledge growth. What you'll need to succeed You will have previous customer service experience and be looking to progress your career utilising your administration and customer service experience. You will be keen to progress your career and undertake supported learning to grow your knowledge and experience. Ideally, you will have some financial services experience or some experience working with high-net worth individuals. You will be keen to work on a hybrid basis after bedding into the role. What you'll get in return You will be working as part of a busy and friendly team. You will be offered structured training to progress your career and grow your experience. You will work on a hybrid basis 3 in office, 2 work from home and there is a great benefits list - available on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Full time
Senior Customer Advisor job based in Cobham paying up to £32,000 plus excellent benefits Your new company You will be working for a widely recognised leader in the industry who are well renowned as an employer of choice in the area. Your new role You will be working as part of a busy team of customer advisors. You will be communicating with customers, supporting them and providing product information. You will be experienced at liaising with high net worth individuals and be keen to deliver excellent administration and customer service. You will have a growth mindset and be keen to take on training that will support you in your career and knowledge growth. What you'll need to succeed You will have previous customer service experience and be looking to progress your career utilising your administration and customer service experience. You will be keen to progress your career and undertake supported learning to grow your knowledge and experience. Ideally, you will have some financial services experience or some experience working with high-net worth individuals. You will be keen to work on a hybrid basis after bedding into the role. What you'll get in return You will be working as part of a busy and friendly team. You will be offered structured training to progress your career and grow your experience. You will work on a hybrid basis 3 in office, 2 work from home and there is a great benefits list - available on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Field Sales Advisor- Energy (Door to Door Sales) Location: Swindon / Bristol / London & Croydon Salary: £27,976 basic plus uncapped commission Our top performers typically earn an additional £1,200 per week on top of their basic salary! Hours: We welcome applications for all working patterns Are you ready to use your sales talent to make a genuine difference for customers' wallets and the planet? At Utilita, we're all about helping people stay in control of their energy, with smart tools that are kinder to the environment and kinder to their budget. As the UK's largest prepayment energy supplier, we combine innovative tech with practical, everyday support. As the friendly face of Utilita, you'll help existing customers and welcome new ones, showing them how our Pro Plant, Pro Pocket approach makes energy easier, greener, and more affordable. This is sales with purpose, supporting customers while promoting smarter, more sustainable energy use. Day to day, you will; Bring energy to life by showing customers how Utilita helps them save money, cut waste, and stay in complete control of their usage. Get hands-on with quick meter reads and keeping customer details refreshed and accurate. Kick-starting smarter living by booking smart meter installations that help households use less and save more. Have conversations that matter, building trust, solving problems, and offering real support that makes a genuine difference every day. Our USP - When the product and service speaks for itself, your job gets a whole lot easier You'll be sharing tools people genuinely appreciate: Friendly credit that gives families breathing space Power Ups & extra support when times are tough No contracts, just choice and transparency An award-winning app that reduces stress and cuts waste A company committed to fairness and lowering energy costs Who We're Looking For (to be successful in this role you will be required to pass a security vetting process). We're after someone who's not just driven, but genuinely enjoys getting out there, meeting people, and making a positive difference from day one. To thrive in this role, you'll bring: Confident communication skills. You're comfortable approaching anyone, asking the right questions, handling objections with ease, and explaining things clearly. Great listening skills. Because understanding what a customer really needs is often the key to earning their trust. Resilience and self-motivation. Field sales can be fast-paced and varied, and you bring the energy to keep going, stay positive, and hit your goals. A natural ability to build rapport. You can make people feel at ease and create a genuine connection in just a few minutes. The ability to use a tablet or handheld device confidently. Whether it's updating details, capturing leads, or showing customers how our tools work. A proactive, can-do attitude. You don't wait for opportunities, you create them. If you love meeting new people, enjoy being on the move, and are motivated by making an impact, you'll fit right in. Setting You Up for Success From day one, we give you everything you need to hit the ground running: Guaranteed basic salary + uncapped commission (£25 per live fuel; 15 a week = £375) £200 minimum commission in your first four weeks (T&Cs apply) Fast virtual induction, quick onboarding and ongoing development All essentials provided - branded uniform, ID badge, and company tablet You'll also enjoy: 25 days' holiday + bank holidays Smart pension: 5% from you, 4% from us Event perks including tickets to gigs, festivals and shows Healthcare support: dental, eye care, treatments, diagnostics, and consultations Death-in-service benefit (3 salary) 24/7 wellbeing support including counselling, GP access, legal and financial advice One paid volunteering day each year Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Apr 30, 2026
Full time
Job Title: Field Sales Advisor- Energy (Door to Door Sales) Location: Swindon / Bristol / London & Croydon Salary: £27,976 basic plus uncapped commission Our top performers typically earn an additional £1,200 per week on top of their basic salary! Hours: We welcome applications for all working patterns Are you ready to use your sales talent to make a genuine difference for customers' wallets and the planet? At Utilita, we're all about helping people stay in control of their energy, with smart tools that are kinder to the environment and kinder to their budget. As the UK's largest prepayment energy supplier, we combine innovative tech with practical, everyday support. As the friendly face of Utilita, you'll help existing customers and welcome new ones, showing them how our Pro Plant, Pro Pocket approach makes energy easier, greener, and more affordable. This is sales with purpose, supporting customers while promoting smarter, more sustainable energy use. Day to day, you will; Bring energy to life by showing customers how Utilita helps them save money, cut waste, and stay in complete control of their usage. Get hands-on with quick meter reads and keeping customer details refreshed and accurate. Kick-starting smarter living by booking smart meter installations that help households use less and save more. Have conversations that matter, building trust, solving problems, and offering real support that makes a genuine difference every day. Our USP - When the product and service speaks for itself, your job gets a whole lot easier You'll be sharing tools people genuinely appreciate: Friendly credit that gives families breathing space Power Ups & extra support when times are tough No contracts, just choice and transparency An award-winning app that reduces stress and cuts waste A company committed to fairness and lowering energy costs Who We're Looking For (to be successful in this role you will be required to pass a security vetting process). We're after someone who's not just driven, but genuinely enjoys getting out there, meeting people, and making a positive difference from day one. To thrive in this role, you'll bring: Confident communication skills. You're comfortable approaching anyone, asking the right questions, handling objections with ease, and explaining things clearly. Great listening skills. Because understanding what a customer really needs is often the key to earning their trust. Resilience and self-motivation. Field sales can be fast-paced and varied, and you bring the energy to keep going, stay positive, and hit your goals. A natural ability to build rapport. You can make people feel at ease and create a genuine connection in just a few minutes. The ability to use a tablet or handheld device confidently. Whether it's updating details, capturing leads, or showing customers how our tools work. A proactive, can-do attitude. You don't wait for opportunities, you create them. If you love meeting new people, enjoy being on the move, and are motivated by making an impact, you'll fit right in. Setting You Up for Success From day one, we give you everything you need to hit the ground running: Guaranteed basic salary + uncapped commission (£25 per live fuel; 15 a week = £375) £200 minimum commission in your first four weeks (T&Cs apply) Fast virtual induction, quick onboarding and ongoing development All essentials provided - branded uniform, ID badge, and company tablet You'll also enjoy: 25 days' holiday + bank holidays Smart pension: 5% from you, 4% from us Event perks including tickets to gigs, festivals and shows Healthcare support: dental, eye care, treatments, diagnostics, and consultations Death-in-service benefit (3 salary) 24/7 wellbeing support including counselling, GP access, legal and financial advice One paid volunteering day each year Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
Apr 30, 2026
Full time
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
Senior Consultant - Insurance Technology Transformation, TC FS Location: London Overview The commercial insurance and reinsurance market is on an exciting, complex, and fast moving transformation journey, where incumbent and new market participants are responding to the rapid emergence of new technologies, market cycle volatility, market wide modernisation, and evolving regulatory requirements to drive competitive advantage. Our Insurance Technology Transformation team is at the centre of this modernisation agenda, helping clients make more informed decisions on how to optimise their businesses, drive growth, realise efficiencies and improve their customer journeys. This could be re designing or simplifying operating models, improving processes, implementing data and technology driven solutions often guiding a client through the lifecycle of their transformation programme. Drawing on its reputation for providing deep industry experience and leading consulting services to the Insurance market, EY is now expanding its Insurance Technology Transformation team. The team's purpose is to create a lasting, positive impact on the Insurance industry through an inclusive, diverse, and connected team of driven individuals, with the courage to lead and inspire those around them. To enable this purpose, we are seeking exceptional, passionate individuals with proven experience in Specialty and / or General Insurance markets to join our team. Whether you're an experienced consultant or an ambitious industry professional interested in being part of a growing team where your contribution is valued and your work makes a difference, we want to hear from you. Key Responsibilities Working as part of a team to support the design and delivery of complex, strategic end to end technology transformation projects. Engaging with client stakeholders on a daily basis to understand the challenges their businesses are facing, and helping to tailor solutions to address these. Analysing and owning complex information and data to translate into simple and clear analysis, delivering impactful presentations and supporting the production of client deliverables. Supporting the development of market wide propositions, proposals and bids for new clients and projects. Contributing to the growth of our practice through learning & development and supporting graduates and industry placement students who are seconded into the team on a rotational basis. Qualifications Demonstrable experience of working within Specialty and / or General Insurance markets, whether in a provider's business or external advisory role. An understanding of how market trends and business challenges are affecting insurers, reinsurers, brokers and other market participants within Specialty or General Insurance markets. Experience in supporting change and transformation initiatives and an understanding of end to end business driven change through the full lifecycle (discovery, business requirements definition, design and implementation). Excellent client stakeholder management skills and the ability to build relationships. A team player attitude; openly supporting, encouraging and sharing knowledge with colleagues. The ability to coach and mentor junior colleagues and provide on the job training. A commitment to actively engaging with our DE&I agenda and championing social purpose driven change. A strong interest and commitment to developing and delivering leading edge solutions to insurance industry clients. A willingness to contribute towards the development of our internal practice. Benefits We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
Apr 30, 2026
Full time
Senior Consultant - Insurance Technology Transformation, TC FS Location: London Overview The commercial insurance and reinsurance market is on an exciting, complex, and fast moving transformation journey, where incumbent and new market participants are responding to the rapid emergence of new technologies, market cycle volatility, market wide modernisation, and evolving regulatory requirements to drive competitive advantage. Our Insurance Technology Transformation team is at the centre of this modernisation agenda, helping clients make more informed decisions on how to optimise their businesses, drive growth, realise efficiencies and improve their customer journeys. This could be re designing or simplifying operating models, improving processes, implementing data and technology driven solutions often guiding a client through the lifecycle of their transformation programme. Drawing on its reputation for providing deep industry experience and leading consulting services to the Insurance market, EY is now expanding its Insurance Technology Transformation team. The team's purpose is to create a lasting, positive impact on the Insurance industry through an inclusive, diverse, and connected team of driven individuals, with the courage to lead and inspire those around them. To enable this purpose, we are seeking exceptional, passionate individuals with proven experience in Specialty and / or General Insurance markets to join our team. Whether you're an experienced consultant or an ambitious industry professional interested in being part of a growing team where your contribution is valued and your work makes a difference, we want to hear from you. Key Responsibilities Working as part of a team to support the design and delivery of complex, strategic end to end technology transformation projects. Engaging with client stakeholders on a daily basis to understand the challenges their businesses are facing, and helping to tailor solutions to address these. Analysing and owning complex information and data to translate into simple and clear analysis, delivering impactful presentations and supporting the production of client deliverables. Supporting the development of market wide propositions, proposals and bids for new clients and projects. Contributing to the growth of our practice through learning & development and supporting graduates and industry placement students who are seconded into the team on a rotational basis. Qualifications Demonstrable experience of working within Specialty and / or General Insurance markets, whether in a provider's business or external advisory role. An understanding of how market trends and business challenges are affecting insurers, reinsurers, brokers and other market participants within Specialty or General Insurance markets. Experience in supporting change and transformation initiatives and an understanding of end to end business driven change through the full lifecycle (discovery, business requirements definition, design and implementation). Excellent client stakeholder management skills and the ability to build relationships. A team player attitude; openly supporting, encouraging and sharing knowledge with colleagues. The ability to coach and mentor junior colleagues and provide on the job training. A commitment to actively engaging with our DE&I agenda and championing social purpose driven change. A strong interest and commitment to developing and delivering leading edge solutions to insurance industry clients. A willingness to contribute towards the development of our internal practice. Benefits We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
About the role We are seeking a growth minded Finance Lead to take full ownership of our financial ecosystem. This isn't just a role for someone to "do the books", we need a builder. You will be the architect of our financial infrastructure as we scale from c. 100 people today toward our next major milestones. As our first full-time Finance Lead, you will bridge the gap between meticulous operational execution (bookkeeping, payroll, and compliance) and high-level strategic partnership. You will be a key advisor to the leadership team, ensuring our unit economics are robust, our growth is sustainable, and our data is investor ready at all times. What you'll be doing Strategic Financial Partnership: Act as an adviser to senior management, providing deep dive analysis into margins, CAC/LTV, business unit budget performance, and runway to inform critical business decisions. Operational Excellence: Manage the end to end financial operations, including bookkeeping, management and statutory accounts preparation, supplier payments, invoicing, and payroll for our c.100 person team. System Building: Evaluate, implement, and optimise a modern "finance stack" (ERP, expenses, payroll) that can handle the complexity of a rapidly scaling business. Fundraising & Investor Relations: Maintain a "clean" cap table and lead the preparation of financial due diligence for future capital raises and board reporting. Budgeting & Forecasting: Own the company's rolling financial model, providing proactive scenario based forecasting. Compliance & Audit: Ensure we remain fully compliant with UK regulations, managing the annual audit process and tax matters (including R&D tax credits, EIS & EMI compliance). Qualifications Qualified Professional: You are ACA, ACCA, or CIMA qualified with significant post qualified experience, ideally within a high growth startup or scale up environment. The "Full-Stack" Mindset: You are equally comfortable getting your hands dirty in the ledger as you are presenting a 3 year strategic plan to the Board. Data Driven: Advanced Excel/Google Sheets skills are a given, but you also have the ability to translate "noise" into actionable insights. Process Obsessed: You hate manual entry. You are constantly looking for ways to automate workflows and tighten internal controls. Communication: You can explain complex financial concepts to non finance stakeholders without using jargon. Attention to Detail: High level of accuracy and attention to detail in financial reporting and data analysis. Adaptability and Problem solving: Ability to work in a fast paced, dynamic environment and solve complex financial challenges. Ethical Conduct: Demonstrated commitment to ethical conduct and high standards of integrity in financial management. Team player: Ability to collaborate effectively with cross functional teams and build strong working relationships. Desirable Capital Raise Experience: You have previously navigated a Series A/B funding round or worked within a business that has successfully raised external capital. Benefits Competitive salary + benefits (bonus, pension, private medical, income protection, death in service) Potential to get equity in the company in the future Access to Wellness / mental health support (Headspace App + mental health support through private medical) Budget for additional learning / cost of exams Electric vehicle leasing through salary sacrifice / cycle to work scheme Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street Exceptionally open and diverse, multinational team Entrepreneurial, creative environment Join a firm with genuine purpose and impact on our customers, along with a strong moral code
Apr 30, 2026
Full time
About the role We are seeking a growth minded Finance Lead to take full ownership of our financial ecosystem. This isn't just a role for someone to "do the books", we need a builder. You will be the architect of our financial infrastructure as we scale from c. 100 people today toward our next major milestones. As our first full-time Finance Lead, you will bridge the gap between meticulous operational execution (bookkeeping, payroll, and compliance) and high-level strategic partnership. You will be a key advisor to the leadership team, ensuring our unit economics are robust, our growth is sustainable, and our data is investor ready at all times. What you'll be doing Strategic Financial Partnership: Act as an adviser to senior management, providing deep dive analysis into margins, CAC/LTV, business unit budget performance, and runway to inform critical business decisions. Operational Excellence: Manage the end to end financial operations, including bookkeeping, management and statutory accounts preparation, supplier payments, invoicing, and payroll for our c.100 person team. System Building: Evaluate, implement, and optimise a modern "finance stack" (ERP, expenses, payroll) that can handle the complexity of a rapidly scaling business. Fundraising & Investor Relations: Maintain a "clean" cap table and lead the preparation of financial due diligence for future capital raises and board reporting. Budgeting & Forecasting: Own the company's rolling financial model, providing proactive scenario based forecasting. Compliance & Audit: Ensure we remain fully compliant with UK regulations, managing the annual audit process and tax matters (including R&D tax credits, EIS & EMI compliance). Qualifications Qualified Professional: You are ACA, ACCA, or CIMA qualified with significant post qualified experience, ideally within a high growth startup or scale up environment. The "Full-Stack" Mindset: You are equally comfortable getting your hands dirty in the ledger as you are presenting a 3 year strategic plan to the Board. Data Driven: Advanced Excel/Google Sheets skills are a given, but you also have the ability to translate "noise" into actionable insights. Process Obsessed: You hate manual entry. You are constantly looking for ways to automate workflows and tighten internal controls. Communication: You can explain complex financial concepts to non finance stakeholders without using jargon. Attention to Detail: High level of accuracy and attention to detail in financial reporting and data analysis. Adaptability and Problem solving: Ability to work in a fast paced, dynamic environment and solve complex financial challenges. Ethical Conduct: Demonstrated commitment to ethical conduct and high standards of integrity in financial management. Team player: Ability to collaborate effectively with cross functional teams and build strong working relationships. Desirable Capital Raise Experience: You have previously navigated a Series A/B funding round or worked within a business that has successfully raised external capital. Benefits Competitive salary + benefits (bonus, pension, private medical, income protection, death in service) Potential to get equity in the company in the future Access to Wellness / mental health support (Headspace App + mental health support through private medical) Budget for additional learning / cost of exams Electric vehicle leasing through salary sacrifice / cycle to work scheme Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street Exceptionally open and diverse, multinational team Entrepreneurial, creative environment Join a firm with genuine purpose and impact on our customers, along with a strong moral code
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: Various dates from May 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Role Purpose The After Sales & Parts Advisor plays a key role in supporting the aftersales function by delivering excellent customer service, managing parts enquiries, and ensuring the efficient supply of automotive parts. This position acts as a bridge between customers, service teams, and suppliers to maximise customer satisfaction and departmental profitability click apply for full job details
Apr 30, 2026
Full time
Role Purpose The After Sales & Parts Advisor plays a key role in supporting the aftersales function by delivering excellent customer service, managing parts enquiries, and ensuring the efficient supply of automotive parts. This position acts as a bridge between customers, service teams, and suppliers to maximise customer satisfaction and departmental profitability click apply for full job details
Service Advisor Location: Epsom Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53324
Apr 30, 2026
Full time
Service Advisor Location: Epsom Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53324
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.