Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting At least 4 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Payscheme Head Office Internships Striper AmbassadorProgramme Development Opportunities Address The Arndale Centre City Manchester State/Province UK Postal Code M4 3AB
Apr 25, 2026
Full time
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting At least 4 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Payscheme Head Office Internships Striper AmbassadorProgramme Development Opportunities Address The Arndale Centre City Manchester State/Province UK Postal Code M4 3AB
A leading supermarket chain is seeking a Convenience Store Manager in Wirral. You'll oversee store operations, leading a team to ensure excellent customer service and compliance with safety standards. Your role includes strategic planning for trades and managing team performance. Applicants should have experience in a similar role and a proven record of achieving customer and financial outcomes. Benefits include private healthcare, bonus schemes, and discounts.
Apr 24, 2026
Full time
A leading supermarket chain is seeking a Convenience Store Manager in Wirral. You'll oversee store operations, leading a team to ensure excellent customer service and compliance with safety standards. Your role includes strategic planning for trades and managing team performance. Applicants should have experience in a similar role and a proven record of achieving customer and financial outcomes. Benefits include private healthcare, bonus schemes, and discounts.
Join us as an assistant store manager in our Vision Express Witney store and play a crucial role in delivering outstanding customer care within a thriving optical retail environment. This joint venture store brings together a skilled team consisting of one dispensing optician and five optical assistants, giving the assistant store manager the opportunity to lead, support, and develop a closeknit group. As an assistant store manager, you'll work closely with the joint venture partner to support daytoday store operations while acting as a handson leader on the shop floor. You'll help drive performance, maintain exceptional service standards, and ensure every customer enjoys a firstclass experience. People management will be a key part of your responsibilities - the assistant store manager will coach, develop, and motivate colleagues to help them reach their full potential. This role is ideal for a natural problemsolver. As an assistant store manager, you'll be calm under pressure, able to make confident decisions, and ready to guide the team through everyday challenges. From supporting colleagues with queries to resolving customer issues and ensuring smooth store operations, you'll help create a positive, collaborative, and highperforming environment. If you're passionate about leading teams, enjoy solving problems, and want to grow your career as an assistant store manager within a supportive and rewarding optical retail setting, we'd love to hear from you. Benefits •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £350 plus uncapped commission •Family and friends discount of up to 75% with free eye tests •33 days annual leave with the opportunity to buy or sell holiday •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Skills and experience we value •Solving complex problems for colleagues and customers •Being customerobsessed and delivering exceptional service •Influencing others with a positive attitude •Active listening and showing empathy towards customer and colleague needs •Staying calm and supportive in challenging moments •Working as part of a team to achieve store targets •Bringing positive energy and representing the brand with confidence Why Vision Express? At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and elevate your career. We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.
Apr 24, 2026
Full time
Join us as an assistant store manager in our Vision Express Witney store and play a crucial role in delivering outstanding customer care within a thriving optical retail environment. This joint venture store brings together a skilled team consisting of one dispensing optician and five optical assistants, giving the assistant store manager the opportunity to lead, support, and develop a closeknit group. As an assistant store manager, you'll work closely with the joint venture partner to support daytoday store operations while acting as a handson leader on the shop floor. You'll help drive performance, maintain exceptional service standards, and ensure every customer enjoys a firstclass experience. People management will be a key part of your responsibilities - the assistant store manager will coach, develop, and motivate colleagues to help them reach their full potential. This role is ideal for a natural problemsolver. As an assistant store manager, you'll be calm under pressure, able to make confident decisions, and ready to guide the team through everyday challenges. From supporting colleagues with queries to resolving customer issues and ensuring smooth store operations, you'll help create a positive, collaborative, and highperforming environment. If you're passionate about leading teams, enjoy solving problems, and want to grow your career as an assistant store manager within a supportive and rewarding optical retail setting, we'd love to hear from you. Benefits •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £350 plus uncapped commission •Family and friends discount of up to 75% with free eye tests •33 days annual leave with the opportunity to buy or sell holiday •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Skills and experience we value •Solving complex problems for colleagues and customers •Being customerobsessed and delivering exceptional service •Influencing others with a positive attitude •Active listening and showing empathy towards customer and colleague needs •Staying calm and supportive in challenging moments •Working as part of a team to achieve store targets •Bringing positive energy and representing the brand with confidence Why Vision Express? At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and elevate your career. We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.
A leading luxury brand in Bristol is seeking a Store Manager to lead and develop the team in delivering exceptional customer experiences and achieving sales goals. The ideal candidate will have over 3 years of experience in the retail industry, demonstrating excellent leadership, coaching skills, and digital proficiency. You will oversee store operations, manage customer relations, and contribute to the brand's success. A comprehensive benefits package including a generous staff discount and career development opportunities is offered.
Apr 24, 2026
Full time
A leading luxury brand in Bristol is seeking a Store Manager to lead and develop the team in delivering exceptional customer experiences and achieving sales goals. The ideal candidate will have over 3 years of experience in the retail industry, demonstrating excellent leadership, coaching skills, and digital proficiency. You will oversee store operations, manage customer relations, and contribute to the brand's success. A comprehensive benefits package including a generous staff discount and career development opportunities is offered.
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Apr 23, 2026
Full time
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
A leading retail brand in England is seeking an Assistant Store Manager for their Bicester Village location. In this role, you'll partner with the Store Manager to inspire and develop your team, ensuring exceptional customer service while handling daily operations, training, and inventory management. Ideal candidates will have prior experience in retail management, excellent communication and organizational skills, and a proactive approach to problem-solving. Benefits include significant employee discounts and growth development opportunities.
Apr 23, 2026
Full time
A leading retail brand in England is seeking an Assistant Store Manager for their Bicester Village location. In this role, you'll partner with the Store Manager to inspire and develop your team, ensuring exceptional customer service while handling daily operations, training, and inventory management. Ideal candidates will have prior experience in retail management, excellent communication and organizational skills, and a proactive approach to problem-solving. Benefits include significant employee discounts and growth development opportunities.
Are you interested in becoming a Joint Venture Partner at Vision Express, part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses? Our Petersfield store in Hampshire, is currently looking for its next Joint Venture Partner. This store is available as a full purchase and would be an ideal opportunity for an Optometrist looking for their first investment. The store comprises of 2 testing rooms with a small team of 4 well trained retail colleagues including an Assistant Store Manager. As a Joint Venture Partner at Vision Express, you'll become a shareholder in your store. You will lead the culture of your store, have access to our Essilor Luxottica product range and support services and you will have the opportunity to make a difference to customers as a custodian of the Vision Express brand. To be successful in this application process, you must have financial capital to invest in a store purchase and be able to develop a clear business plan to ensure that you will receive a return on your investment. Benefits •Profit share based on store performance •Central support from our Stores Support Centre •Field support from a dedicated Business Operations Manager •Private medical cover for you and your family •Free eyewear and benefits for your friends and family •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some attributes you might have: •Experience of managing an optical business. •Strong business acumen and financial understanding. •Passion for eyecare and the Vision Express brand. •Excellent communication skills with customers and colleagues. •Ability to remain delivery focused throughout challenging times. •Leading, selecting and developing your own team, with support from our HR business partners. •Displaying a positive attitude that has influenced others to commit to a cause. •Being customer obsessed and fostering a culture of exceptional customer service. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Apr 22, 2026
Full time
Are you interested in becoming a Joint Venture Partner at Vision Express, part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses? Our Petersfield store in Hampshire, is currently looking for its next Joint Venture Partner. This store is available as a full purchase and would be an ideal opportunity for an Optometrist looking for their first investment. The store comprises of 2 testing rooms with a small team of 4 well trained retail colleagues including an Assistant Store Manager. As a Joint Venture Partner at Vision Express, you'll become a shareholder in your store. You will lead the culture of your store, have access to our Essilor Luxottica product range and support services and you will have the opportunity to make a difference to customers as a custodian of the Vision Express brand. To be successful in this application process, you must have financial capital to invest in a store purchase and be able to develop a clear business plan to ensure that you will receive a return on your investment. Benefits •Profit share based on store performance •Central support from our Stores Support Centre •Field support from a dedicated Business Operations Manager •Private medical cover for you and your family •Free eyewear and benefits for your friends and family •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some attributes you might have: •Experience of managing an optical business. •Strong business acumen and financial understanding. •Passion for eyecare and the Vision Express brand. •Excellent communication skills with customers and colleagues. •Ability to remain delivery focused throughout challenging times. •Leading, selecting and developing your own team, with support from our HR business partners. •Displaying a positive attitude that has influenced others to commit to a cause. •Being customer obsessed and fostering a culture of exceptional customer service. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Are you interested in becoming a Joint Venture Partner at Vision Express, part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses? Our Westwood Cross store in Broadstairs , Kent is currently looking for its next Joint Venture Partner. This store could be available as a full or partial investment depending on your situation. The store comprises of 2 testing rooms and is due to expand to 3 and has a small team of 6 employed retail colleagues including an Assistant Store Manager and Dispensing Optician. As a Joint Venture Partner at Vision Express, you'll become a shareholder in your store. You will lead the culture of your store, have access to our Essilor Luxottica product range and support services and you will have the opportunity to make a difference to customers as a custodian of the Vision Express brand. To be successful in this application process, you must have financial capital to invest in a store purchase and be able to develop a clear business plan to ensure that you will receive a return on your investment. Benefits •Profit share based on store performance •Central support from our Stores Support Centre •Field support from a dedicated Business Operations Manager •Private medical cover for you and your family •Free eyewear and benefits for your friends and family •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some attributes you might have: •Experience of managing an optical business. •Strong business acumen and financial understanding. •Passion for eyecare and the Vision Express brand. •Excellent communication skills with customers and colleagues. •Ability to remain delivery focused throughout challenging times. •Leading, selecting and developing your own team, with support from our HR business partners. •Displaying a positive attitude that has influenced others to commit to a cause. •Being customer obsessed and fostering a culture of exceptional customer service. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Apr 22, 2026
Full time
Are you interested in becoming a Joint Venture Partner at Vision Express, part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses? Our Westwood Cross store in Broadstairs , Kent is currently looking for its next Joint Venture Partner. This store could be available as a full or partial investment depending on your situation. The store comprises of 2 testing rooms and is due to expand to 3 and has a small team of 6 employed retail colleagues including an Assistant Store Manager and Dispensing Optician. As a Joint Venture Partner at Vision Express, you'll become a shareholder in your store. You will lead the culture of your store, have access to our Essilor Luxottica product range and support services and you will have the opportunity to make a difference to customers as a custodian of the Vision Express brand. To be successful in this application process, you must have financial capital to invest in a store purchase and be able to develop a clear business plan to ensure that you will receive a return on your investment. Benefits •Profit share based on store performance •Central support from our Stores Support Centre •Field support from a dedicated Business Operations Manager •Private medical cover for you and your family •Free eyewear and benefits for your friends and family •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some attributes you might have: •Experience of managing an optical business. •Strong business acumen and financial understanding. •Passion for eyecare and the Vision Express brand. •Excellent communication skills with customers and colleagues. •Ability to remain delivery focused throughout challenging times. •Leading, selecting and developing your own team, with support from our HR business partners. •Displaying a positive attitude that has influenced others to commit to a cause. •Being customer obsessed and fostering a culture of exceptional customer service. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Are you ready to take the next step in your career and join one of the UK's leading optical retailers? Vision Express is looking for a Store Manager Designate to lead and inspire teams across our London stores. This is a fantastic opportunity for a customer-focused leader who's passionate about delivering outstanding eye care and service. As a Store Manager Designate, you'll work across several stores in London, gaining experience in different environments while preparing to take on your own store. You'll lead skilled and experienced teams, drive performance, and ensure every customer leaves feeling valued and cared for. This role is perfect for someone ready for their first store management position or looking to broaden their leadership experience in optical retail. If you're passionate about people, love building connections, and want a rewarding leadership role with career progression, we'd love to hear from you. Benefits •Free eyewear up to £550 annually with immediate eligibility •On-target bonuses of up to £8,280, depending on store performance •Stretch target bonuses of up to £16,560, depending on store performance •Family and friends discount of 75%, 50%, and 25% plus a free eye test •33 days annual leave with the option to buy or sell holiday •Employee Assistance Program offering confidential wellbeing support •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some Experiences That Will Help You Succeed •Previous experience developing a store improvement plan •Managing resources to meet demand and maximise sales •Solving complex problems for colleagues and customers •Remaining delivery-focused during challenging times •Being customer-obsessed and providing exceptional service •Showing emotional intelligence to support colleagues and customers •Working as part of a winning team and learning from mistakes •Managing a team, selecting and developing colleagues, and working with HR •Displaying a positive attitude that inspires others to commit to a cause Why Vision Express? Working at Vision Express means being part of something bigger. With over 550 stores across the UK and Ireland, you'll have the opportunity to share knowledge, elevate your career, and reach your potential. We believe diversity and inclusion are key to success, and we strive for a culture of mutual trust that enables us to achieve results together.
Apr 22, 2026
Full time
Are you ready to take the next step in your career and join one of the UK's leading optical retailers? Vision Express is looking for a Store Manager Designate to lead and inspire teams across our London stores. This is a fantastic opportunity for a customer-focused leader who's passionate about delivering outstanding eye care and service. As a Store Manager Designate, you'll work across several stores in London, gaining experience in different environments while preparing to take on your own store. You'll lead skilled and experienced teams, drive performance, and ensure every customer leaves feeling valued and cared for. This role is perfect for someone ready for their first store management position or looking to broaden their leadership experience in optical retail. If you're passionate about people, love building connections, and want a rewarding leadership role with career progression, we'd love to hear from you. Benefits •Free eyewear up to £550 annually with immediate eligibility •On-target bonuses of up to £8,280, depending on store performance •Stretch target bonuses of up to £16,560, depending on store performance •Family and friends discount of 75%, 50%, and 25% plus a free eye test •33 days annual leave with the option to buy or sell holiday •Employee Assistance Program offering confidential wellbeing support •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some Experiences That Will Help You Succeed •Previous experience developing a store improvement plan •Managing resources to meet demand and maximise sales •Solving complex problems for colleagues and customers •Remaining delivery-focused during challenging times •Being customer-obsessed and providing exceptional service •Showing emotional intelligence to support colleagues and customers •Working as part of a winning team and learning from mistakes •Managing a team, selecting and developing colleagues, and working with HR •Displaying a positive attitude that inspires others to commit to a cause Why Vision Express? Working at Vision Express means being part of something bigger. With over 550 stores across the UK and Ireland, you'll have the opportunity to share knowledge, elevate your career, and reach your potential. We believe diversity and inclusion are key to success, and we strive for a culture of mutual trust that enables us to achieve results together.
Are you an energetic, passionate retail leader who cares about people and wants to make a meaningful impact? We're looking for a store manager to lead our fantastic team in Dover, which is a busy Tesco store with strong footfall and a great reputation. This is a 12-month fixed term contract to cover maternity leave, with real potential to progress into a store manager designate role beyond the initial contract length for the right candidate. It's the perfect opportunity for someone who wants to grow, develop, and shape the future of a thriving store. You'll begin your journey with a generous 3-month induction at our Bluewater Shopping Centre store. This will give you the best opportunity to learn, develop, and strengthen your leadership capability in a high performing environment before transitioning to Dover, where you'll step in fully as the store manager. You'll be leading a team of five, who are proud of their store, love working with their customers, and support each other every day. We're looking for a store manager who shares that same enthusiasm and cares deeply about delivering brilliant results for both people and the business. To thrive here, you'll need to show that you're a store manager who builds trust, champions teamwork, and inspires those around you. Benefits •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £1,030 •75% friends & family discount, including free eye tests •33 days annual leave, with the ability to buy or sell holiday •Access to our Employee Assistance Programme for confidential wellbeing support •Opportunities to support the OneSight EssilorLuxottica Foundation Skills and experience we value •Experience creating and delivering a store improvement plan •Ability to manage resources effectively to meet demand and maximise sales •Strong problem-solving skills for both colleagues and customers •A consistent, delivery focused approach, even during challenging periods •A passion for customer experience, always putting the customer first •High levels of emotional intelligence, supporting yourself and others with empathy •A team orientated mindset - someone who learns from challenges and celebrates wins •Confidence in managing, developing, and supporting a team, including HR processes •A positive, influential attitude that inspires others to commit and perform Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Apr 22, 2026
Full time
Are you an energetic, passionate retail leader who cares about people and wants to make a meaningful impact? We're looking for a store manager to lead our fantastic team in Dover, which is a busy Tesco store with strong footfall and a great reputation. This is a 12-month fixed term contract to cover maternity leave, with real potential to progress into a store manager designate role beyond the initial contract length for the right candidate. It's the perfect opportunity for someone who wants to grow, develop, and shape the future of a thriving store. You'll begin your journey with a generous 3-month induction at our Bluewater Shopping Centre store. This will give you the best opportunity to learn, develop, and strengthen your leadership capability in a high performing environment before transitioning to Dover, where you'll step in fully as the store manager. You'll be leading a team of five, who are proud of their store, love working with their customers, and support each other every day. We're looking for a store manager who shares that same enthusiasm and cares deeply about delivering brilliant results for both people and the business. To thrive here, you'll need to show that you're a store manager who builds trust, champions teamwork, and inspires those around you. Benefits •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £1,030 •75% friends & family discount, including free eye tests •33 days annual leave, with the ability to buy or sell holiday •Access to our Employee Assistance Programme for confidential wellbeing support •Opportunities to support the OneSight EssilorLuxottica Foundation Skills and experience we value •Experience creating and delivering a store improvement plan •Ability to manage resources effectively to meet demand and maximise sales •Strong problem-solving skills for both colleagues and customers •A consistent, delivery focused approach, even during challenging periods •A passion for customer experience, always putting the customer first •High levels of emotional intelligence, supporting yourself and others with empathy •A team orientated mindset - someone who learns from challenges and celebrates wins •Confidence in managing, developing, and supporting a team, including HR processes •A positive, influential attitude that inspires others to commit and perform Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Role Overview Are you interested in becoming a Joint Venture Partner at Vision Express, part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses? As a Joint Venture Partner at Vision Express, you'll become a shareholder in your store. You will lead the culture of your store, have access to our Essilor Luxottica product range and support services and you will have the opportunity to make a difference to customers as a custodian of the Vision Express brand. To be successful in this application process, you must have financial capital to invest in a store purchase and be able to develop a clear business plan to ensure that you will receive a return on your investment. Benefits •Profit share based on store performance •Central support from our Stores Support Centre •Field support from a dedicated Business Operations Manager •Private medical cover for you and your family •Free eyewear and benefits for your friends and family •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some attributes you might have: •Experience of managing an optical business. •Strong business acumen and financial understanding. •Passion for eyecare and the Vision Express brand. •Excellent communication skills with customers and colleagues. •Ability to remain delivery focused throughout challenging times. •Leading, selecting and developing your own team, with support from our HR business partners. •Displaying a positive attitude that has influenced others to commit to a cause. •Being customer obsessed and fostering a culture of exceptional customer service. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Apr 22, 2026
Full time
Role Overview Are you interested in becoming a Joint Venture Partner at Vision Express, part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses? As a Joint Venture Partner at Vision Express, you'll become a shareholder in your store. You will lead the culture of your store, have access to our Essilor Luxottica product range and support services and you will have the opportunity to make a difference to customers as a custodian of the Vision Express brand. To be successful in this application process, you must have financial capital to invest in a store purchase and be able to develop a clear business plan to ensure that you will receive a return on your investment. Benefits •Profit share based on store performance •Central support from our Stores Support Centre •Field support from a dedicated Business Operations Manager •Private medical cover for you and your family •Free eyewear and benefits for your friends and family •Employee Assistance Program offering confidential support for your wellbeing •Opportunities to get involved in the OneSight EssilorLuxottica Foundation Some attributes you might have: •Experience of managing an optical business. •Strong business acumen and financial understanding. •Passion for eyecare and the Vision Express brand. •Excellent communication skills with customers and colleagues. •Ability to remain delivery focused throughout challenging times. •Leading, selecting and developing your own team, with support from our HR business partners. •Displaying a positive attitude that has influenced others to commit to a cause. •Being customer obsessed and fostering a culture of exceptional customer service. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Store Manager Amazing Lifestyle Retailer Competitive Salary We have an exceptional opportunity for a motivated and driven Store Manager to lead a renowned lifestyle brand celebrated for its wide range of merchandise, quality products, and effortless styles. This is an ideal role for a confident retail leader who thrives in an inspiring environment and is passionate about delivering an elevated, brand-led customer experience. What You'll Do as a Store Manager: Take full ownership of the store, leading, inspiring, and developing a high-performing team. Set the standard for exceptional, personalised customer service that embodies the brand's ethos. Drive sales performance, KPIs, and profitability, consistently achieving and exceeding targets. Ensure impeccable visual merchandising and operational standards, with strong attention to detail. Manage all aspects of store operations including stock control, rotas, health & safety, and compliance. Recruit, coach, and develop talent, fostering a culture of pride, professionalism, and positivity. Act as a brand ambassador, representing the values and aesthetic of the business at all times. About our new Store Manager: You are a confident and polished retail leader with proven experience as a Store Manager or strong Assistant Manager ready to step up. Passionate about premium lifestyle retail, interiors, fashion, or design, you understand how to create an inspiring store environment and a memorable customer journey. You lead by example, motivate others naturally, and take pride in delivering excellence. Why Join as a Store Manager: This is a rare opportunity to progress your career with a brand synonymous with elegance, quality, and modern living. You'll receive a competitive salary, generous bonus structure, staff discount, and genuine opportunities for development within a respected and growing business. Apply now to take the next step in your career as a Store Manager with a lifestyle brand that embodies sophistication, creativity and a premium service. BH35612
Apr 22, 2026
Full time
Store Manager Amazing Lifestyle Retailer Competitive Salary We have an exceptional opportunity for a motivated and driven Store Manager to lead a renowned lifestyle brand celebrated for its wide range of merchandise, quality products, and effortless styles. This is an ideal role for a confident retail leader who thrives in an inspiring environment and is passionate about delivering an elevated, brand-led customer experience. What You'll Do as a Store Manager: Take full ownership of the store, leading, inspiring, and developing a high-performing team. Set the standard for exceptional, personalised customer service that embodies the brand's ethos. Drive sales performance, KPIs, and profitability, consistently achieving and exceeding targets. Ensure impeccable visual merchandising and operational standards, with strong attention to detail. Manage all aspects of store operations including stock control, rotas, health & safety, and compliance. Recruit, coach, and develop talent, fostering a culture of pride, professionalism, and positivity. Act as a brand ambassador, representing the values and aesthetic of the business at all times. About our new Store Manager: You are a confident and polished retail leader with proven experience as a Store Manager or strong Assistant Manager ready to step up. Passionate about premium lifestyle retail, interiors, fashion, or design, you understand how to create an inspiring store environment and a memorable customer journey. You lead by example, motivate others naturally, and take pride in delivering excellence. Why Join as a Store Manager: This is a rare opportunity to progress your career with a brand synonymous with elegance, quality, and modern living. You'll receive a competitive salary, generous bonus structure, staff discount, and genuine opportunities for development within a respected and growing business. Apply now to take the next step in your career as a Store Manager with a lifestyle brand that embodies sophistication, creativity and a premium service. BH35612
A prominent health retailer in the United Kingdom is seeking a Retail Store Manager to lead and develop teams, ensuring a customer-first approach while driving commercial success. The role involves recruiting and coaching talent, managing sales and operations, and maintaining stock accuracy and presentation standards. Ideal candidates should be passionate about health and have proven leadership skills in a retail environment.
Apr 22, 2026
Full time
A prominent health retailer in the United Kingdom is seeking a Retail Store Manager to lead and develop teams, ensuring a customer-first approach while driving commercial success. The role involves recruiting and coaching talent, managing sales and operations, and maintaining stock accuracy and presentation standards. Ideal candidates should be passionate about health and have proven leadership skills in a retail environment.
Head of Marketing page is loaded Head of Marketinglocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR452Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. MAIN PURPOSE AND SCOPE OF THE JOB Diptyque is a luxury fragrance house, a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. We are recruiting an experienced Head of Marketing. This role will be responsible for driving 360 marketing plans for the UK&I market. Taking the Global HQ strategy and adapting to local specificities for our UK subsidiary. Be the true Ambassador for the Brand strategies by enhancing the elevation of the brand to luxury standards for internal and external stakeholders. Reporting to MD, the remit will encompass the right level of seniority to display leadership and luxury awareness across the different disciplines to drive the brand growth. JOB TITLE: Head of Marketing UK&I REPORTS TO: Managing Director UK&I, this role will work closely with the Paris HQ team LOCATION: Central London Main Responsibilities Marketing & Communication Strategies Creation and implementation of the local UK&I Brand strategy, aligned to HQ vision and guidelines, meeting local objectives. Work closely with the Ecommerce & Digital Manager to ensure an omni channel approach across retail, wholesale and ecommerce. Build robust 360 plans to support all strategic and tactical animations and other local moments, such as store openings, KCPs and animating the Maison (ephemeral space and workshops). Create and execute tailored marketing plans per retailer in-line with UK and retailer specific objectives and the UK marketing budget. Create and manage the UK marketing budget in-line with the UK marketing & communications strategy, with a strong focus on ROI. Work closely with HQ for VM Strategy and implementations in the UK. Be resourceful in finding creative ways to express the voice of the Brand in the UK, blending the HQ vision, Diptyque brand's equity and UK cultural relevancy. Collaborate with the Managing Director and CFO on budget reporting and adaptation of expenses versus sales. Work with the HQ Pricing team and UK MD & Finance team to manage UK price increases strategy and implementation. Reporting decks for HQ, Board presentation, Maison London , Retailers and local needs. Retailer trade marketing & communication strategy, negotiation and agreements, approvals from HQ. Responsible for Maison Ephemeral space budget in line with HQ requirements. Lead the product launches in all locations (Retail and Retailers). Local OCDs agreement with HQ. Follow and analyze competitors to ensure local strategy are impactful to maintain competitiveness. Product Management: Oversee product launches end-to-end, monitor portfolio performance, conduct in-depth assortment and catalog analysis, and define actionable plans to optimise the product lifecycle and commercial impact. Client Animation (vs CEX):Design and execute client activation initiatives to enhance engagement, drive repeat business, and strengthen the brand experience across touchpoints. Leadership and Team Management Manage the UK marketing team across all marketing functions (Visual Merchandising VM, Customer Experience CEX, Training, PR & Communications), ensuring the team remain in-line with UK strategy and budget and HQ vision. Ensure that all disciplines are executed at luxury level for a strong impact on brand desirability. Strong collaboration with all the Marketing and communications functions in HQ to ensure the Brand positioning is aligned and elevated as per Global Strategies. Cross-functional collaboration, particularly with the Commercial & Digital teams. Drive a positive & inspiring company culture as member of the leadership team. Work closely with HR to ensure the team has all the development and tools to support the function. Brand & Partnerships Collaborate with and manage the UK PR agency to create and execute the UK PR strategy. Guide the UK marketing team & PR agency with objectives and priorities to ensure that KPIs are reached. Inspirational leadership of the UK marketing team and PR agency to deliver excellence across all marketing disciplines, with a focus on luxury client experience. Drive brand awareness and desirability and support sales through creative, cost-efficient initiatives that reflect the brand's luxury positioning. Collaborate with the Corporate Manager to build local partnerships across key sectors, such as art, culture and hospitality, to strengthen brand visibility and desirability. Key Profile Requirements Minimum of 15 years of experience in luxury retail and fragrance/lifestyle industry. A bachelor's degree in Marketing, Psychology, Communications, Advertising, or a Business Management related subject. Experience planning and managing both small and large-scale events, including the budget. Strong brand acumen and creativity are pivotal to drive the Marketing success. Understanding the balance between brand and commercial opportunities, ensuring building brand for the future. Exceptional interpersonal, verbal, and written communication skills, including outstanding Excel, PowerPoint and presentation skills. Proactive, agile and flexible with innovative problem-solving skills that translate into a significant impact for the UK subsidiary. Strong organizational and Interpersonal skills and precise attention to detail for the executions at luxury standards. Experience and passion to lead and develop teams. Strong knowledge of digital marketing tools. A genuine passion for the brand and industry with solid knowledge of London and UK cultural moments. Strong understanding of retail and retailer ecosystems Strong analytical skills, with the ability to translate data into actionable insightsDiptyque is committed to diversity in all its forms and considers each application carefully.
Apr 21, 2026
Full time
Head of Marketing page is loaded Head of Marketinglocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR452Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. MAIN PURPOSE AND SCOPE OF THE JOB Diptyque is a luxury fragrance house, a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. We are recruiting an experienced Head of Marketing. This role will be responsible for driving 360 marketing plans for the UK&I market. Taking the Global HQ strategy and adapting to local specificities for our UK subsidiary. Be the true Ambassador for the Brand strategies by enhancing the elevation of the brand to luxury standards for internal and external stakeholders. Reporting to MD, the remit will encompass the right level of seniority to display leadership and luxury awareness across the different disciplines to drive the brand growth. JOB TITLE: Head of Marketing UK&I REPORTS TO: Managing Director UK&I, this role will work closely with the Paris HQ team LOCATION: Central London Main Responsibilities Marketing & Communication Strategies Creation and implementation of the local UK&I Brand strategy, aligned to HQ vision and guidelines, meeting local objectives. Work closely with the Ecommerce & Digital Manager to ensure an omni channel approach across retail, wholesale and ecommerce. Build robust 360 plans to support all strategic and tactical animations and other local moments, such as store openings, KCPs and animating the Maison (ephemeral space and workshops). Create and execute tailored marketing plans per retailer in-line with UK and retailer specific objectives and the UK marketing budget. Create and manage the UK marketing budget in-line with the UK marketing & communications strategy, with a strong focus on ROI. Work closely with HQ for VM Strategy and implementations in the UK. Be resourceful in finding creative ways to express the voice of the Brand in the UK, blending the HQ vision, Diptyque brand's equity and UK cultural relevancy. Collaborate with the Managing Director and CFO on budget reporting and adaptation of expenses versus sales. Work with the HQ Pricing team and UK MD & Finance team to manage UK price increases strategy and implementation. Reporting decks for HQ, Board presentation, Maison London , Retailers and local needs. Retailer trade marketing & communication strategy, negotiation and agreements, approvals from HQ. Responsible for Maison Ephemeral space budget in line with HQ requirements. Lead the product launches in all locations (Retail and Retailers). Local OCDs agreement with HQ. Follow and analyze competitors to ensure local strategy are impactful to maintain competitiveness. Product Management: Oversee product launches end-to-end, monitor portfolio performance, conduct in-depth assortment and catalog analysis, and define actionable plans to optimise the product lifecycle and commercial impact. Client Animation (vs CEX):Design and execute client activation initiatives to enhance engagement, drive repeat business, and strengthen the brand experience across touchpoints. Leadership and Team Management Manage the UK marketing team across all marketing functions (Visual Merchandising VM, Customer Experience CEX, Training, PR & Communications), ensuring the team remain in-line with UK strategy and budget and HQ vision. Ensure that all disciplines are executed at luxury level for a strong impact on brand desirability. Strong collaboration with all the Marketing and communications functions in HQ to ensure the Brand positioning is aligned and elevated as per Global Strategies. Cross-functional collaboration, particularly with the Commercial & Digital teams. Drive a positive & inspiring company culture as member of the leadership team. Work closely with HR to ensure the team has all the development and tools to support the function. Brand & Partnerships Collaborate with and manage the UK PR agency to create and execute the UK PR strategy. Guide the UK marketing team & PR agency with objectives and priorities to ensure that KPIs are reached. Inspirational leadership of the UK marketing team and PR agency to deliver excellence across all marketing disciplines, with a focus on luxury client experience. Drive brand awareness and desirability and support sales through creative, cost-efficient initiatives that reflect the brand's luxury positioning. Collaborate with the Corporate Manager to build local partnerships across key sectors, such as art, culture and hospitality, to strengthen brand visibility and desirability. Key Profile Requirements Minimum of 15 years of experience in luxury retail and fragrance/lifestyle industry. A bachelor's degree in Marketing, Psychology, Communications, Advertising, or a Business Management related subject. Experience planning and managing both small and large-scale events, including the budget. Strong brand acumen and creativity are pivotal to drive the Marketing success. Understanding the balance between brand and commercial opportunities, ensuring building brand for the future. Exceptional interpersonal, verbal, and written communication skills, including outstanding Excel, PowerPoint and presentation skills. Proactive, agile and flexible with innovative problem-solving skills that translate into a significant impact for the UK subsidiary. Strong organizational and Interpersonal skills and precise attention to detail for the executions at luxury standards. Experience and passion to lead and develop teams. Strong knowledge of digital marketing tools. A genuine passion for the brand and industry with solid knowledge of London and UK cultural moments. Strong understanding of retail and retailer ecosystems Strong analytical skills, with the ability to translate data into actionable insightsDiptyque is committed to diversity in all its forms and considers each application carefully.
New Opportunity Alert! Parts Administrator Mon to Fri 31 Days Holiday (Incl. Bank Holidays) Salary: £28k - £30k Join a market-leading manufacturer near Crawley as a Parts Administrator! Step into a dynamic role where you'll provide exceptional office support and customer service to our amazing team. Don't miss out on this exciting chance to elevate your career! Apply now! Benefits: End of year bonus Life assusrance/Mental health package Monday to Friday working hours 23 days holiday + bank holidays Regular fun team outings/social events Permanent position Pension Scheme Role of the Parts Administrator: You will be placing orders with existing suppliers and maintaining good working relationships Taking delivery of incoming stock Checking delivered items against orders and delivery documentation Customer Service - advising on parts and additional items required. Outgoing calls to offer certain promotions. Stores re-organisation and Stock management. Provide administrative support to the hire desk, workshop manager and company directors Minimize losses, as a parts advisor this will be key Increase sales and profits across all departments The Ideal Parts Administrator will have the following attributes: Strong administration skills ideally within a sales and plant hire environment for at least 2 years Ability to manage your priorities Excellent communication skills - this role requires an exceptional telephone manner Computer literate -Microsoft Office with advanced skills in Excel Excellent team player Strong planning, time management and attention to detail Ability to adapt your approach and priorities in line with company requirements Due to our client's success and growth within the plant hire/construction industry, they are looking for a versatile and adaptable parts administrator who has previous experience working within this sector. Apply for this exciting Parts Administrator role today!
Apr 21, 2026
Full time
New Opportunity Alert! Parts Administrator Mon to Fri 31 Days Holiday (Incl. Bank Holidays) Salary: £28k - £30k Join a market-leading manufacturer near Crawley as a Parts Administrator! Step into a dynamic role where you'll provide exceptional office support and customer service to our amazing team. Don't miss out on this exciting chance to elevate your career! Apply now! Benefits: End of year bonus Life assusrance/Mental health package Monday to Friday working hours 23 days holiday + bank holidays Regular fun team outings/social events Permanent position Pension Scheme Role of the Parts Administrator: You will be placing orders with existing suppliers and maintaining good working relationships Taking delivery of incoming stock Checking delivered items against orders and delivery documentation Customer Service - advising on parts and additional items required. Outgoing calls to offer certain promotions. Stores re-organisation and Stock management. Provide administrative support to the hire desk, workshop manager and company directors Minimize losses, as a parts advisor this will be key Increase sales and profits across all departments The Ideal Parts Administrator will have the following attributes: Strong administration skills ideally within a sales and plant hire environment for at least 2 years Ability to manage your priorities Excellent communication skills - this role requires an exceptional telephone manner Computer literate -Microsoft Office with advanced skills in Excel Excellent team player Strong planning, time management and attention to detail Ability to adapt your approach and priorities in line with company requirements Due to our client's success and growth within the plant hire/construction industry, they are looking for a versatile and adaptable parts administrator who has previous experience working within this sector. Apply for this exciting Parts Administrator role today!
Showroom Manager Full-time - St James Quarter, Edinburgh IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are delighted to share an amazing opportunity! We are excited to be recruiting for an experienced Retail Manager to join our incredible Edinburgh St James team, in the heart of Edinburgh City Centre. Our Retail Manager will lead our Edinburgh community, bringing both commercial acumen and genuine optical expertise to every aspect of the role. What you'll do Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence - drawing on your optical knowledge to elevate the quality of every customer interaction. Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day. Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same. Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life. Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements. Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eye wear. Be the local community face of IOLLA, representing the brand and playing a key role in growing our Edinburgh city centre community - including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience. Contribute to brand development by providing local market insights, customer trends, and product feedback. Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard. Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements. Join our team because: You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team. Optical retail experience is preferred but not essential. You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level. You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets You are self motivated and understand the importance of leading by example You have a passion for style and keeping up to date on key seasonal trends You have a spectacular ability to build great working relationships both internally and externally You can drive performance and results and are organised and strategic in your approach. You thrive working in a team and can work independently, too You take ownership for your own learning and embrace new challenges with a growth mindset. What you'll get: A competitive salary. Excellent training, including all things optics Discretionary reward and bonus each month Enhanced annual leave with service Annual leave purchase scheme Private healthcare Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others! Complimentary eyewear A generous friends and family discount To work for a brand who are proud to be a Real Living Wage employer We can't wait to hear your story and look forward to meeting you!
Apr 21, 2026
Full time
Showroom Manager Full-time - St James Quarter, Edinburgh IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are delighted to share an amazing opportunity! We are excited to be recruiting for an experienced Retail Manager to join our incredible Edinburgh St James team, in the heart of Edinburgh City Centre. Our Retail Manager will lead our Edinburgh community, bringing both commercial acumen and genuine optical expertise to every aspect of the role. What you'll do Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence - drawing on your optical knowledge to elevate the quality of every customer interaction. Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day. Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same. Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life. Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements. Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eye wear. Be the local community face of IOLLA, representing the brand and playing a key role in growing our Edinburgh city centre community - including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience. Contribute to brand development by providing local market insights, customer trends, and product feedback. Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard. Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements. Join our team because: You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team. Optical retail experience is preferred but not essential. You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level. You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets You are self motivated and understand the importance of leading by example You have a passion for style and keeping up to date on key seasonal trends You have a spectacular ability to build great working relationships both internally and externally You can drive performance and results and are organised and strategic in your approach. You thrive working in a team and can work independently, too You take ownership for your own learning and embrace new challenges with a growth mindset. What you'll get: A competitive salary. Excellent training, including all things optics Discretionary reward and bonus each month Enhanced annual leave with service Annual leave purchase scheme Private healthcare Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others! Complimentary eyewear A generous friends and family discount To work for a brand who are proud to be a Real Living Wage employer We can't wait to hear your story and look forward to meeting you!
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
Apr 21, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
A retail company is seeking an experienced Assistant Store Manager for their Newark location. Key responsibilities include supporting the Store Manager, creating a customer-focused atmosphere, and leading the team effectively. The role requires strong leadership and communication skills, with an emphasis on delivering exceptional service. Benefits include significant discounts on products, health services, and a supportive working environment. Candidates must be eligible to work in the UK before employment can start.
Apr 20, 2026
Full time
A retail company is seeking an experienced Assistant Store Manager for their Newark location. Key responsibilities include supporting the Store Manager, creating a customer-focused atmosphere, and leading the team effectively. The role requires strong leadership and communication skills, with an emphasis on delivering exceptional service. Benefits include significant discounts on products, health services, and a supportive working environment. Candidates must be eligible to work in the UK before employment can start.
JD Sports- 1514 Swindon, Unit D1 Orbital Shopping Park, SWINDON, Swindon, United Kingdom Job Description Posted Thursday 19 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of sports fashion, outdoors and gymwear across multiple markets worldwide. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE 100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry, and to be part of this successful company you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation that provides operational excellence while identifying new areas of growth. We're fast paced, fearless and unapologetically ambitious. We celebrate authenticity, thrive on collaboration and never stop pushing forward. If you're ready to bring your energy, ideas and personality to a team that values them, this is your moment. This is your moment. This is JD. Are you in? Role Overview As an Assistant Manager at JD Sports, you are a key force behind your store's success. You support from the front-motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards and move the store toward ambitious sales targets and operational excellence. This role is all about confident leadership, strong commercial awareness and the ability to elevate your team so the store achieves outstanding success together. Key Responsibilities Support the Store Manager with daily store operations to help achieve sales targets and core KPIs. Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery and maintaining JD standards throughout the day. Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager. Maintain JD's high presentation and operational standards, including availability, pricing accuracy, tidy displays and a safe environment. Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits and opening/closing routines-escalating issues appropriately. Skills & Experience Required Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership. Strong leadership skills with the ability to guide, develop and motivate staff while reinforcing store priorities. Confident interpreting KPI and sales data to support commercial decision making and shift focus. Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions. Proven success driving sales performance and contributing to KPI achievement in a retail environment. Desirable Attributes Passion for retail, sport, fashion and representing the JD brand. Professional, proactive leader with a solutions driven mindset. Resilient, adaptable and able to remain composed under pressure. Customer centric with a strong focus on delivering the premium JD experience. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate diversity and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully. As part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, spearheading digital innovation, staying attuned to our customers and pursuing operational excellence. We are always exploring new avenues for growth and welcome individuals who are passionate about making a positive impact every day. Benefits Incremental Holiday Allowance Staff discount on qualifying purchases across Group retail stores and online Exclusive colleague bike discount scheme Discounted gym membership Personal development opportunities to learn and develop at work Access to apprenticeships and accredited qualifications About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni channel retailer in sports fashion, outdoors and gymwear. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. List on the London Stock Exchange since 1996 and a proud member of the FTSE 100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence and possibility. Our vision is to become the world's most trusted and dynamic omni channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people first, customer centric organisation and are motivated by continuous growth and operational excellence, we'd love to hear from you.
Apr 20, 2026
Full time
JD Sports- 1514 Swindon, Unit D1 Orbital Shopping Park, SWINDON, Swindon, United Kingdom Job Description Posted Thursday 19 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of sports fashion, outdoors and gymwear across multiple markets worldwide. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE 100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry, and to be part of this successful company you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation that provides operational excellence while identifying new areas of growth. We're fast paced, fearless and unapologetically ambitious. We celebrate authenticity, thrive on collaboration and never stop pushing forward. If you're ready to bring your energy, ideas and personality to a team that values them, this is your moment. This is your moment. This is JD. Are you in? Role Overview As an Assistant Manager at JD Sports, you are a key force behind your store's success. You support from the front-motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards and move the store toward ambitious sales targets and operational excellence. This role is all about confident leadership, strong commercial awareness and the ability to elevate your team so the store achieves outstanding success together. Key Responsibilities Support the Store Manager with daily store operations to help achieve sales targets and core KPIs. Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery and maintaining JD standards throughout the day. Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager. Maintain JD's high presentation and operational standards, including availability, pricing accuracy, tidy displays and a safe environment. Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits and opening/closing routines-escalating issues appropriately. Skills & Experience Required Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership. Strong leadership skills with the ability to guide, develop and motivate staff while reinforcing store priorities. Confident interpreting KPI and sales data to support commercial decision making and shift focus. Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions. Proven success driving sales performance and contributing to KPI achievement in a retail environment. Desirable Attributes Passion for retail, sport, fashion and representing the JD brand. Professional, proactive leader with a solutions driven mindset. Resilient, adaptable and able to remain composed under pressure. Customer centric with a strong focus on delivering the premium JD experience. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate diversity and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully. As part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, spearheading digital innovation, staying attuned to our customers and pursuing operational excellence. We are always exploring new avenues for growth and welcome individuals who are passionate about making a positive impact every day. Benefits Incremental Holiday Allowance Staff discount on qualifying purchases across Group retail stores and online Exclusive colleague bike discount scheme Discounted gym membership Personal development opportunities to learn and develop at work Access to apprenticeships and accredited qualifications About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni channel retailer in sports fashion, outdoors and gymwear. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. List on the London Stock Exchange since 1996 and a proud member of the FTSE 100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence and possibility. Our vision is to become the world's most trusted and dynamic omni channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people first, customer centric organisation and are motivated by continuous growth and operational excellence, we'd love to hear from you.
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As aStore Managerat SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing You'll lead the store across strategy, service, people and operations, including: Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring You'll be a strategic, inspiring and commercially minded leader who thrives in a dynamic retail environment. You will also bring: Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Apr 19, 2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As aStore Managerat SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing You'll lead the store across strategy, service, people and operations, including: Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring You'll be a strategic, inspiring and commercially minded leader who thrives in a dynamic retail environment. You will also bring: Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
