Customer Service

  • Element enterprise
  • Manchester, Lancashire
  • Apr 22, 2026
Full time Call Centre / CustomerService

Job Description

We are currently expanding our Manchester team and are looking for friendly, motivated individuals to join us as Customer Service Assistants.

This is an entry-level opportunity ideal for people who enjoy working with others, want to build confidence, and are looking for a role with development and progression. No previous experience is required, as full training is provided.

This role is ideal for those from retail, hospitality, or customer-facing backgrounds, as well as anyone looking to gain new skills in a people-focused role.

Duties and responsibilities

As a Customer Service Assistant, you will:

  • Communicate with customers and provide a positive experience
  • Answer questions and provide clear information about services
  • Represent clients in a professional and approachable manner
  • Support customer engagement and brand awareness activities
  • Work as part of a supportive and fast-paced team
Experience and qualifications

  • Friendly and positive attitude
  • Good communication skills
  • Comfortable interacting with people
  • Reliable and willing to learn
  • Right to work in the UK without restrictions

Benefits
  • Full training and ongoing support
  • Development opportunities and clear progression
  • Supportive team environment
  • Performance-based pay structure
  • Immediate start available

Company culture
  • Teamwork and communication are valued daily
  • Effort and attitude are recognised and rewarded
  • Individuals are supported through ongoing training and mentorship
  • A positive, energetic atmosphere makes coming to work enjoyable
  • This role is ideal for those from retail, hospitality, or customer-facing backgrounds, as well as anyone looking to gain new skills in a people-focused role.