IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
Apr 25, 2026
Seasonal
IT Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today!
QHSE role in Doncaster at a metals assembly & manufacturing business. With a quality bias but an all-round QHSE responsibility this role is definitely not one to miss. Client Details My client is a highly successful Doncaster based manufacturer who design, manufacture and supply a range of products to a stable and growing customer base. With continued year on year growth this is a brilliant time to join the business. They are looking for a strong QHSE Manager, preferably with a quality bias, and a hands-on approach. Description The QHSE Manager will have full responsibility for all QHSE activities across the site. With a small team of quality and HSE professionals reporting into this role the position would be ideal for a QHSE Advisor, Officer or Engineer looking to take a step up, or an existing hands-on QHSE Manager. Responsibilities will include: Ensuring compliance with industry standards Promoting a safety first culture Proactively driving continuous improvements across all manufacturing operations Developing the QHSE management systems across the business Ensuring the company maintains its accreditations (ISO9001 and ISO45001) and supporting the implementation of ISO14001 Working with your team and across the wider business to embed safety and quality into everything the company does Profile Successful candidates will have a strong manufacturing background and a proven ability in both quality and HSE. You will also: Be a hands-on, shop-floor based manager who is able to truly influence the team and business culture Be proactive and seek out opportunities for development Have experience with ISO9001, 14001 or 45001 management systems Hold a good understanding of both quality and H&S - ideally with a quality bias Be comfortable managing a small team, and developing upcoming talent Job Offer c. 55k 4.5 day working week Wider benefits package including salary sacrifice pension, private healthcare and long service reward schemes Opportunity to build your own team around growing needs of the business
Apr 25, 2026
Full time
QHSE role in Doncaster at a metals assembly & manufacturing business. With a quality bias but an all-round QHSE responsibility this role is definitely not one to miss. Client Details My client is a highly successful Doncaster based manufacturer who design, manufacture and supply a range of products to a stable and growing customer base. With continued year on year growth this is a brilliant time to join the business. They are looking for a strong QHSE Manager, preferably with a quality bias, and a hands-on approach. Description The QHSE Manager will have full responsibility for all QHSE activities across the site. With a small team of quality and HSE professionals reporting into this role the position would be ideal for a QHSE Advisor, Officer or Engineer looking to take a step up, or an existing hands-on QHSE Manager. Responsibilities will include: Ensuring compliance with industry standards Promoting a safety first culture Proactively driving continuous improvements across all manufacturing operations Developing the QHSE management systems across the business Ensuring the company maintains its accreditations (ISO9001 and ISO45001) and supporting the implementation of ISO14001 Working with your team and across the wider business to embed safety and quality into everything the company does Profile Successful candidates will have a strong manufacturing background and a proven ability in both quality and HSE. You will also: Be a hands-on, shop-floor based manager who is able to truly influence the team and business culture Be proactive and seek out opportunities for development Have experience with ISO9001, 14001 or 45001 management systems Hold a good understanding of both quality and H&S - ideally with a quality bias Be comfortable managing a small team, and developing upcoming talent Job Offer c. 55k 4.5 day working week Wider benefits package including salary sacrifice pension, private healthcare and long service reward schemes Opportunity to build your own team around growing needs of the business
Remote Sales Advisor - Work From Home 25,506 + 700+ Monthly Commission Looking to boost your sales career in 2026? Have call centre experience and want a fully remote sales job with great commission, strong training, and career progression? This could be the perfect role for you. Location: Fully Remote - Work from Home Contract: Permanent, Full Time Salary: 25,506 base salary plus average 700+ monthly commission Hours: 37.5 per week Shifts: Outbound Roles: Monday to Friday only. Shifts between 10.30am to 7pm Monday to Thursday, and 9am to 5.30pm on Fridays. Inbound Roles: Various shifts available Monday to Sunday between 8am and 8pm. If you have at least 12 months of sales and call centre experience, this is a great opportunity to join a blue-chip company that offers excellent commission, strong progression, and impressive employee benefits. What does the Remote Sales Advisor role involve? Inbound or outbound sales calls to new, existing, and previous customers Promoting product protection plans Building rapport and closing sales The more you sell, the more commission you earn What do we need from you as a Remote Sales Advisor? Minimum 12 months inbound, outbound or call centre sales experience Confident communicator with strong rapport-building skills Enthusiastic, driven, and target-focused Positive attitude and passion for sales What you will receive as a Remote Sales Advisor: Monthly commission and regular incentives with excellent prizes 33 days holiday including bank holidays Free annual protection plan plus discounts for friends and family Life assurance at 4x your basic salary Health and wellbeing support including discounted gym membership and help with healthcare costs Excellent pension scheme with up to 5% employer match Employee discounts across major retailers and restaurants Fully remote working with full training and support If you're keen to work from home and enjoy a fast-paced call centre sales environment, apply now for this Remote Sales Advisor role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 25, 2026
Full time
Remote Sales Advisor - Work From Home 25,506 + 700+ Monthly Commission Looking to boost your sales career in 2026? Have call centre experience and want a fully remote sales job with great commission, strong training, and career progression? This could be the perfect role for you. Location: Fully Remote - Work from Home Contract: Permanent, Full Time Salary: 25,506 base salary plus average 700+ monthly commission Hours: 37.5 per week Shifts: Outbound Roles: Monday to Friday only. Shifts between 10.30am to 7pm Monday to Thursday, and 9am to 5.30pm on Fridays. Inbound Roles: Various shifts available Monday to Sunday between 8am and 8pm. If you have at least 12 months of sales and call centre experience, this is a great opportunity to join a blue-chip company that offers excellent commission, strong progression, and impressive employee benefits. What does the Remote Sales Advisor role involve? Inbound or outbound sales calls to new, existing, and previous customers Promoting product protection plans Building rapport and closing sales The more you sell, the more commission you earn What do we need from you as a Remote Sales Advisor? Minimum 12 months inbound, outbound or call centre sales experience Confident communicator with strong rapport-building skills Enthusiastic, driven, and target-focused Positive attitude and passion for sales What you will receive as a Remote Sales Advisor: Monthly commission and regular incentives with excellent prizes 33 days holiday including bank holidays Free annual protection plan plus discounts for friends and family Life assurance at 4x your basic salary Health and wellbeing support including discounted gym membership and help with healthcare costs Excellent pension scheme with up to 5% employer match Employee discounts across major retailers and restaurants Fully remote working with full training and support If you're keen to work from home and enjoy a fast-paced call centre sales environment, apply now for this Remote Sales Advisor role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
German Speaking Customer Service Advisor Salary: 35,000 per annum Location: Edinburgh or Glasgow Contract: Permanent, Full Time We're currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment. The Role As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally. Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with internal teams to escalate and resolve complex issues Ensuring a positive customer experience at every touchpoint About You We're looking for someone who is confident, organised, and customer focused. You will ideally have: Fluent German and English (spoken and written) Previous experience in customer service, contact centre, or customer support roles Strong communication and problem solving skills Ability to work calmly in a fast paced environment Good IT skills and attention to detail What's on Offer 35,000 salary Permanent, secure role with long term progression Office based role in Edinburgh or Glasgow Supportive team environment and structured onboarding Opportunity to work within an international, multilingual setting If you're a German speaker looking for a stable role where you can truly make an impact, we'd love to hear from you. Apply now or contact us for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 25, 2026
Full time
German Speaking Customer Service Advisor Salary: 35,000 per annum Location: Edinburgh or Glasgow Contract: Permanent, Full Time We're currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment. The Role As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally. Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with internal teams to escalate and resolve complex issues Ensuring a positive customer experience at every touchpoint About You We're looking for someone who is confident, organised, and customer focused. You will ideally have: Fluent German and English (spoken and written) Previous experience in customer service, contact centre, or customer support roles Strong communication and problem solving skills Ability to work calmly in a fast paced environment Good IT skills and attention to detail What's on Offer 35,000 salary Permanent, secure role with long term progression Office based role in Edinburgh or Glasgow Supportive team environment and structured onboarding Opportunity to work within an international, multilingual setting If you're a German speaker looking for a stable role where you can truly make an impact, we'd love to hear from you. Apply now or contact us for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
Apr 25, 2026
Full time
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
Role: Insurance Advisor Location: Brighton Hours: Full-time or Part-time Pay: 35,000 - 45,000 per annum + Commission An excellent opportunity has arisen for an Insurance Advisor to join one of our clients, an established and growing Mortgage and Protection consultancy. This role sits within the Mortgage and Protection team and offers the opportunity to work closely with clients, providing tailored protection solutions. Benefits: Competitive salary and commission structure Ongoing training, mentoring, and professional development Supportive and collaborative team culture Career progression opportunities within a growing business The Requirements: Experience working as an Insurance Advisor or within a similar role Strong customer-focused approach Motivated with the ability to build relationships with clients Ability to understand client needs and provide suitable protection solutions The Role: Work closely with clients to understand their needs and provide protection solutions including life insurance, critical illness, and income protection Receive and manage leads from regulated mortgage advisors Utilise access to an existing client bank across regulated and commercial teams Build and maintain strong client relationships Deliver a high level of customer service throughout the client journey If you're keen to join an exceptional team who can offer ongoing development and career progression within a growing business, then please apply to this Insurance Advisor role below or contact Jamie Watson on (phone number removed) between 9:00am - 5:30pm.
Apr 25, 2026
Full time
Role: Insurance Advisor Location: Brighton Hours: Full-time or Part-time Pay: 35,000 - 45,000 per annum + Commission An excellent opportunity has arisen for an Insurance Advisor to join one of our clients, an established and growing Mortgage and Protection consultancy. This role sits within the Mortgage and Protection team and offers the opportunity to work closely with clients, providing tailored protection solutions. Benefits: Competitive salary and commission structure Ongoing training, mentoring, and professional development Supportive and collaborative team culture Career progression opportunities within a growing business The Requirements: Experience working as an Insurance Advisor or within a similar role Strong customer-focused approach Motivated with the ability to build relationships with clients Ability to understand client needs and provide suitable protection solutions The Role: Work closely with clients to understand their needs and provide protection solutions including life insurance, critical illness, and income protection Receive and manage leads from regulated mortgage advisors Utilise access to an existing client bank across regulated and commercial teams Build and maintain strong client relationships Deliver a high level of customer service throughout the client journey If you're keen to join an exceptional team who can offer ongoing development and career progression within a growing business, then please apply to this Insurance Advisor role below or contact Jamie Watson on (phone number removed) between 9:00am - 5:30pm.
Internal Communications Lead Salary: up to 42,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid Working - London Head office N1 9 JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Stakeholder leadership and influence Build credible and effective working relationships with stakeholders across the business, including senior colleagues, acting as the day-to-day internal communications lead for delivery planning, implementation and advice. Provide informed guidance on process, timelines, requirements, risks and communications approach, while managing expectations and maintaining momentum. Trusted communications support Operate as a reliable and knowledgeable internal communications contact for stakeholders, working in partnership with them to identify the most effective ways to communicate with colleagues and support business goals. Use sound judgement to challenge requests where needed and guide stakeholders towards practical, audience-focused solutions. Leadership without direct line management Lead the coordination of activity across the Internal Communications team and relevant contributors, ensuring ownership is clear, deadlines are met and dependencies are actively managed. Hold stakeholders and contributors to account in a constructive and professional manner to keep delivery on track. Deputising and representation Represent the Internal Communications team in meetings where required, including in the absence of the Internal Communications Manager. Lead discussions on project status, next steps, risks, actions and delivery requirements with stakeholders at varying levels of seniority. Team enablement Support the Internal Communications Manager and Head of Internal Communications by improving visibility of workload, forward planning, team capacity and project status, enabling better prioritisation and resource allocation across the function. End-to-end ownership of intake and triage Own the internal communications intake process for the team, reviewing briefs, challenging where information is incomplete or unclear, and determining the most effective route for delivery in line with business priorities, communications principles and agreed service levels. Operational leadership of delivery Lead the set-up and coordination of internal communications projects and campaigns from brief through to delivery, ensuring activity is appropriately planned, scheduled, tracked and completed. This includes aligning stakeholders, channel owners and creative support around agreed deliverables and timings. Advisory support to stakeholders Provide practical internal communications advice to stakeholders on delivery approach, sequencing, audience considerations, timings, dependencies and risks. Use informed expertise to identify where requests need refinement, reprioritisation or escalation, and to support best practice in communications planning and execution. Supporting business goals through data Work with internal customers to ensure communications activity supports business priorities, employee What we're looking for: Essential: Proven experience in a communications role with significant project management and operational coordination responsibilities, ideally within a complex or matrix organisation. Strong project management skills, with a track record of managing multiple workstreams simultaneously in a fast-paced environment. High attention to detail, strong organisation and a proactive approach to chasing actions, managing dependencies and meeting deadlines. Excellent stakeholder management skills, with the confidence to work with a wide range of colleagues, including senior stakeholders, and to keep work on track. Strong written English skills, with the ability to draft, edit and proofread content to a high standard. High confidence working with spreadsheets, data and reporting, with the ability to gather insights and present information clearly. Experience using project management tools, ideally Smartsheet, or the ability to learn quickly and champion best practice use of the tool. A collaborative mindset and a calm, solutions-focused approach when handling competing priorities and time-sensitive requests. Desirable: Experience coordinating communications across multiple channels including the intranet, newsletters, email and video. Experience supporting measurement and evaluation, including compiling analytics and feedback to inform future work. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 25, 2026
Full time
Internal Communications Lead Salary: up to 42,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid Working - London Head office N1 9 JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Stakeholder leadership and influence Build credible and effective working relationships with stakeholders across the business, including senior colleagues, acting as the day-to-day internal communications lead for delivery planning, implementation and advice. Provide informed guidance on process, timelines, requirements, risks and communications approach, while managing expectations and maintaining momentum. Trusted communications support Operate as a reliable and knowledgeable internal communications contact for stakeholders, working in partnership with them to identify the most effective ways to communicate with colleagues and support business goals. Use sound judgement to challenge requests where needed and guide stakeholders towards practical, audience-focused solutions. Leadership without direct line management Lead the coordination of activity across the Internal Communications team and relevant contributors, ensuring ownership is clear, deadlines are met and dependencies are actively managed. Hold stakeholders and contributors to account in a constructive and professional manner to keep delivery on track. Deputising and representation Represent the Internal Communications team in meetings where required, including in the absence of the Internal Communications Manager. Lead discussions on project status, next steps, risks, actions and delivery requirements with stakeholders at varying levels of seniority. Team enablement Support the Internal Communications Manager and Head of Internal Communications by improving visibility of workload, forward planning, team capacity and project status, enabling better prioritisation and resource allocation across the function. End-to-end ownership of intake and triage Own the internal communications intake process for the team, reviewing briefs, challenging where information is incomplete or unclear, and determining the most effective route for delivery in line with business priorities, communications principles and agreed service levels. Operational leadership of delivery Lead the set-up and coordination of internal communications projects and campaigns from brief through to delivery, ensuring activity is appropriately planned, scheduled, tracked and completed. This includes aligning stakeholders, channel owners and creative support around agreed deliverables and timings. Advisory support to stakeholders Provide practical internal communications advice to stakeholders on delivery approach, sequencing, audience considerations, timings, dependencies and risks. Use informed expertise to identify where requests need refinement, reprioritisation or escalation, and to support best practice in communications planning and execution. Supporting business goals through data Work with internal customers to ensure communications activity supports business priorities, employee What we're looking for: Essential: Proven experience in a communications role with significant project management and operational coordination responsibilities, ideally within a complex or matrix organisation. Strong project management skills, with a track record of managing multiple workstreams simultaneously in a fast-paced environment. High attention to detail, strong organisation and a proactive approach to chasing actions, managing dependencies and meeting deadlines. Excellent stakeholder management skills, with the confidence to work with a wide range of colleagues, including senior stakeholders, and to keep work on track. Strong written English skills, with the ability to draft, edit and proofread content to a high standard. High confidence working with spreadsheets, data and reporting, with the ability to gather insights and present information clearly. Experience using project management tools, ideally Smartsheet, or the ability to learn quickly and champion best practice use of the tool. A collaborative mindset and a calm, solutions-focused approach when handling competing priorities and time-sensitive requests. Desirable: Experience coordinating communications across multiple channels including the intranet, newsletters, email and video. Experience supporting measurement and evaluation, including compiling analytics and feedback to inform future work. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Apr 25, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Due to continued growth, our market-leading, award-winning Estate Agency client is seeking Experienced Mortgage Advisors to join their successful team. They have permanent opportunities available in both their Gloucester and Stroud offices. This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers click apply for full job details
Apr 25, 2026
Full time
Due to continued growth, our market-leading, award-winning Estate Agency client is seeking Experienced Mortgage Advisors to join their successful team. They have permanent opportunities available in both their Gloucester and Stroud offices. This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers click apply for full job details
Remote Inbound Sales Advisor - Work From Home 25,506 + 700+ Monthly Commission Looking to boost your sales career in 2026? Have call centre experience and want a fully remote sales job with great commission, strong training, and career progression? This could be the perfect role for you. Location: Fully Remote - Work from Home Contract: Permanent, Full Time Salary: 25,506 base salary plus average 700+ monthly commission Hours: 37.5 per week Shifts: Inbound Roles: Various shifts available Monday to Sunday between 8am and 8pm. If you have at least 12 months of sales and call centre experience, this is a great opportunity to join a blue-chip company that offers excellent commission, strong progression, and impressive employee benefits. What does the Remote Inbound Sales Advisor role involve? Inbound or outbound sales calls to new, existing, and previous customers Promoting product protection plans Building rapport and closing sales The more you sell, the more commission you earn What do we need from you as a Remote Inbound Sales Advisor? Minimum 12 months inbound, outbound or call centre sales experience Confident communicator with strong rapport-building skills Enthusiastic, driven, and target-focused Positive attitude and passion for sales What you will receive as a Remote Inbound Sales Advisor: Monthly commission and regular incentives with excellent prizes 33 days holiday including bank holidays Free annual protection plan plus discounts for friends and family Life assurance at 4x your basic salary Health and wellbeing support including discounted gym membership and help with healthcare costs Excellent pension scheme with up to 5% employer match Employee discounts across major retailers and restaurants Fully remote working with full training and support If you're keen to work from home and enjoy a fast-paced call centre sales environment, apply now for this Remote Inbound Sales Advisor role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 25, 2026
Full time
Remote Inbound Sales Advisor - Work From Home 25,506 + 700+ Monthly Commission Looking to boost your sales career in 2026? Have call centre experience and want a fully remote sales job with great commission, strong training, and career progression? This could be the perfect role for you. Location: Fully Remote - Work from Home Contract: Permanent, Full Time Salary: 25,506 base salary plus average 700+ monthly commission Hours: 37.5 per week Shifts: Inbound Roles: Various shifts available Monday to Sunday between 8am and 8pm. If you have at least 12 months of sales and call centre experience, this is a great opportunity to join a blue-chip company that offers excellent commission, strong progression, and impressive employee benefits. What does the Remote Inbound Sales Advisor role involve? Inbound or outbound sales calls to new, existing, and previous customers Promoting product protection plans Building rapport and closing sales The more you sell, the more commission you earn What do we need from you as a Remote Inbound Sales Advisor? Minimum 12 months inbound, outbound or call centre sales experience Confident communicator with strong rapport-building skills Enthusiastic, driven, and target-focused Positive attitude and passion for sales What you will receive as a Remote Inbound Sales Advisor: Monthly commission and regular incentives with excellent prizes 33 days holiday including bank holidays Free annual protection plan plus discounts for friends and family Life assurance at 4x your basic salary Health and wellbeing support including discounted gym membership and help with healthcare costs Excellent pension scheme with up to 5% employer match Employee discounts across major retailers and restaurants Fully remote working with full training and support If you're keen to work from home and enjoy a fast-paced call centre sales environment, apply now for this Remote Inbound Sales Advisor role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Sheffield. As a Sytner Service Advisor you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you We want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 25, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Sheffield. As a Sytner Service Advisor you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you We want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
People Business Partner At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. Now we're looking for an experienced People Business Partner to join our growing team. Location This role will be based at our Milton Keynes office, with a hybrid working pattern of two days per week in the office. The Role Reporting to the Chief People Officer, you'll play a pivotal role in delivering both strategic and operational HR support across your assigned business area. You'll focus on enhancing employee engagement by supporting key moments that matter across the employee lifecycle, while partnering with senior stakeholders to drive performance, reduce turnover and manage absence through data-driven insights. Your day-to-day will include: Acting as a trusted advisor to senior leaders and managers Using HR metrics and dashboards to provide meaningful, data-driven insights Developing and implementing employee engagement initiatives Supporting succession planning and workforce planning strategies Ensuring HR policies, procedures and programmes remain compliant, innovative and fit for purpose Coaching and supporting managers on people-related matters Working proactively to enhance the overall employee experience You'll work closely with stakeholders across the business to ensure a commercially focused, forward-thinking people approach that supports operational success. What We're Looking For We're looking for a proactive, commercially minded People Business Partner who thrives in a fast-paced environment. You'll need: CIPD Level 5 qualification and/or equivalent proven experience Experience in a HR Business Partner / People Business Partner role Happy being Hands on with ER casework Experience working in a fast-paced, multi-site and/or highly regulated environment Strong knowledge of UK Employment Law, including worker status and IR35 Experience implementing HRIS systems and supporting organisational change Ability to analyse HR metrics and translate data into meaningful business insight Commercial acumen and the ability to align people strategy with business objectives Experience improving and streamlining HR processes Good understanding of GDPR and handling confidential information appropriately What You'll Get We believe in looking after our people. Here's what's on offer: 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Apr 25, 2026
Full time
People Business Partner At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. Now we're looking for an experienced People Business Partner to join our growing team. Location This role will be based at our Milton Keynes office, with a hybrid working pattern of two days per week in the office. The Role Reporting to the Chief People Officer, you'll play a pivotal role in delivering both strategic and operational HR support across your assigned business area. You'll focus on enhancing employee engagement by supporting key moments that matter across the employee lifecycle, while partnering with senior stakeholders to drive performance, reduce turnover and manage absence through data-driven insights. Your day-to-day will include: Acting as a trusted advisor to senior leaders and managers Using HR metrics and dashboards to provide meaningful, data-driven insights Developing and implementing employee engagement initiatives Supporting succession planning and workforce planning strategies Ensuring HR policies, procedures and programmes remain compliant, innovative and fit for purpose Coaching and supporting managers on people-related matters Working proactively to enhance the overall employee experience You'll work closely with stakeholders across the business to ensure a commercially focused, forward-thinking people approach that supports operational success. What We're Looking For We're looking for a proactive, commercially minded People Business Partner who thrives in a fast-paced environment. You'll need: CIPD Level 5 qualification and/or equivalent proven experience Experience in a HR Business Partner / People Business Partner role Happy being Hands on with ER casework Experience working in a fast-paced, multi-site and/or highly regulated environment Strong knowledge of UK Employment Law, including worker status and IR35 Experience implementing HRIS systems and supporting organisational change Ability to analyse HR metrics and translate data into meaningful business insight Commercial acumen and the ability to align people strategy with business objectives Experience improving and streamlining HR processes Good understanding of GDPR and handling confidential information appropriately What You'll Get We believe in looking after our people. Here's what's on offer: 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Pro Class Recruitment currently have a Service Advisor vacancy with a busy main dealership based in Yeovil. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 28,000 basic salary OTE 36,000 Training and progression Monday - Friday 1 in 3 Saturday Mornings Pension If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Apr 25, 2026
Full time
Pro Class Recruitment currently have a Service Advisor vacancy with a busy main dealership based in Yeovil. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 28,000 basic salary OTE 36,000 Training and progression Monday - Friday 1 in 3 Saturday Mornings Pension If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance. Benefits: Competitive basic salary of 30,000 per annum OTE of approximately 35,000 through commission and bonuses Opportunities for long-term career progression within a well-established dealership Stable employment with growth potential Supportive, family-run atmosphere fostering teamwork and collaboration Working hours from Monday to Friday, 8:30 am to 5:30 pm Saturday mornings on a rota, 8:30 am to 12:30 pm Duties: Liaise with customers to understand their vehicle service needs and provide expert advice Book and schedule vehicle services and repairs efficiently as a Service Advisor Deliver exceptional customer service, building strong client relationships Upsell additional services and parts to optimise workshop revenue as a Service Advisor Maintain accurate service records and update customers on vehicle progress Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs Requirements: Proven experience as a Service Advisor within the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Knowledge of automotive services, repairs, and workshop processes Ability to work effectively within a team environment Motivated to develop a long-term career in the motor trade If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this Service Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apr 25, 2026
Full time
Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance. Benefits: Competitive basic salary of 30,000 per annum OTE of approximately 35,000 through commission and bonuses Opportunities for long-term career progression within a well-established dealership Stable employment with growth potential Supportive, family-run atmosphere fostering teamwork and collaboration Working hours from Monday to Friday, 8:30 am to 5:30 pm Saturday mornings on a rota, 8:30 am to 12:30 pm Duties: Liaise with customers to understand their vehicle service needs and provide expert advice Book and schedule vehicle services and repairs efficiently as a Service Advisor Deliver exceptional customer service, building strong client relationships Upsell additional services and parts to optimise workshop revenue as a Service Advisor Maintain accurate service records and update customers on vehicle progress Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs Requirements: Proven experience as a Service Advisor within the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Knowledge of automotive services, repairs, and workshop processes Ability to work effectively within a team environment Motivated to develop a long-term career in the motor trade If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you. Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this Service Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Service Advisor Location - Bicester Salary - £28.000 to £34,000 DOE 44.5 hours per week across 3 alternating shifts Monday to Friday. 07:00am to 16:00pm 08:00am to 17:00pm 09:00am to 18:00pm 1 in 3 Saturday Mornings 08:00am to 12 Midday Location - Bicester My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Bicester Depot. Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Skills and Qualifications of a Service Advisor Excellent communication skills Second to none Customer Service skills Enthusiasm and is hard working Self-motivated and a team player Previous Technical / Mechanical background would be a clear advantage Motor trade experience is essential Please contact Russ Skills or send CV to (url removed) Tel: (phone number removed) (mobile Friendly) (phone number removed)
Apr 25, 2026
Full time
Service Advisor Location - Bicester Salary - £28.000 to £34,000 DOE 44.5 hours per week across 3 alternating shifts Monday to Friday. 07:00am to 16:00pm 08:00am to 17:00pm 09:00am to 18:00pm 1 in 3 Saturday Mornings 08:00am to 12 Midday Location - Bicester My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Bicester Depot. Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Skills and Qualifications of a Service Advisor Excellent communication skills Second to none Customer Service skills Enthusiasm and is hard working Self-motivated and a team player Previous Technical / Mechanical background would be a clear advantage Motor trade experience is essential Please contact Russ Skills or send CV to (url removed) Tel: (phone number removed) (mobile Friendly) (phone number removed)
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Warwick. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 25, 2026
Full time
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Warwick. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
Apr 25, 2026
Full time
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours : 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Customer Contact Advisor to deliver a Porsche experience to match our product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will be responsible for building relationships with everyone associated with the brand and delivering a professional level of service tailored to each individual customer s needs. Customer Contact Advisor Key Accountabilities Office • Receive calls and correspondence which may be requests for information, booking requests, or amendments. • Handle all calls and correspondence from both internal & external customers professionally. • Fulfil outbound call activity as required ensuring that business and customer requirements are met. • Accurately update the Porsche Customer database email address removed as required. • Treat every contact as an opportunity to cleanse and update the PCGB customer database. • Process payments via an online system. • Process and fulfil customer invitations following their purchase of a Porsche model. • Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy. Customer Contact Advisor Key Accountabilities Reception (required for 1 week in every 5) • Conduct PEC reception duties by providing a high standard of face-to-face customer interaction. • Meet and greet guests as they enter the building. • Record the arrival of guests and issue passes as required. • Contact any guests who have not arrived. • Notify person(s) being visited of the arrival of their guests. • Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required. • Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival. • Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions. • Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times. • Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low. In order to be successful in this role you must have / be: • Ability to demonstrate experience of working within a Customer Service environment • Ability to provide excellent customer service both over the telephone or face to face • PC literate and excellent VDU/keyboard skills • The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Apr 25, 2026
Full time
Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours : 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Customer Contact Advisor to deliver a Porsche experience to match our product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision. You will be responsible for building relationships with everyone associated with the brand and delivering a professional level of service tailored to each individual customer s needs. Customer Contact Advisor Key Accountabilities Office • Receive calls and correspondence which may be requests for information, booking requests, or amendments. • Handle all calls and correspondence from both internal & external customers professionally. • Fulfil outbound call activity as required ensuring that business and customer requirements are met. • Accurately update the Porsche Customer database email address removed as required. • Treat every contact as an opportunity to cleanse and update the PCGB customer database. • Process payments via an online system. • Process and fulfil customer invitations following their purchase of a Porsche model. • Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy. Customer Contact Advisor Key Accountabilities Reception (required for 1 week in every 5) • Conduct PEC reception duties by providing a high standard of face-to-face customer interaction. • Meet and greet guests as they enter the building. • Record the arrival of guests and issue passes as required. • Contact any guests who have not arrived. • Notify person(s) being visited of the arrival of their guests. • Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required. • Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival. • Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions. • Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times. • Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low. In order to be successful in this role you must have / be: • Ability to demonstrate experience of working within a Customer Service environment • Ability to provide excellent customer service both over the telephone or face to face • PC literate and excellent VDU/keyboard skills • The aptitude and desire to gain good all-round product knowledge If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! No agencies please.
Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.
Apr 25, 2026
Full time
Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.
Pro Class Recruitment currently have a Service Advisor vacancy with a well established independent garage based in Chard. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 26,000 - 29,000 basic - dependant on experience Training and progression Monday - Friday Every other Saturay Morning Pension Free Parking on site If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
Apr 25, 2026
Full time
Pro Class Recruitment currently have a Service Advisor vacancy with a well established independent garage based in Chard. This role entails booking light vehicles in for servicing and repairs. Arranging customer pick ups and updating customers on their vehicles progress and also providing excellent customer service for any queeries they have. Salary of 26,000 - 29,000 basic - dependant on experience Training and progression Monday - Friday Every other Saturay Morning Pension Free Parking on site If you are interested in this position, please APPLY and I will be in touch to discuss the opportunity further with you. Please note, Pro Class Recruitment are acting as an agency on behalf of our client. Sam Taylor Director Pro Class Recruitment
