We're looking for a Product Manager to take full ownership of a recently implemented finance system and drive its ongoing optimisation and evolution. This is a high-impact, standalone role where you'll shape the product roadmap, influence senior stakeholders, and ensure the system delivers maximum value across the business. The Role Following a major finance system implementation the focus now shifts to optimisation, continuous improvement, and future feature rollouts based on business needs. You'll act as the central point of ownership, working closely with senior leadership, end users, and external vendors to refine and enhance the platform.This role requires someone confident operating at a senior level, comfortable working autonomously, and capable of bridging the gap between business and technology. Key Responsibilities Own and drive the finance system product roadmap and long-term strategy, experience with any major finance system is desirable Lead ongoing optimisation and enhancement initiatives Gather and prioritise user requirements to inform future feature development Engage and influence senior stakeholders internally and via external Vendor Act as the key liaison between finance, technology, and business teams Requirements Strong Product Manager or Tech BA background, with experience working with finance systems such as Aderant, Sage, Xero or similar Experience owning and evolving complex systems post-implementation Confident working in a standalone role with high visibility Strong stakeholder management skills, including engagement at senior level Commercially aware with a focus on driving value and efficiency Please apply to this advert or email your CV direct to
Apr 28, 2026
Full time
We're looking for a Product Manager to take full ownership of a recently implemented finance system and drive its ongoing optimisation and evolution. This is a high-impact, standalone role where you'll shape the product roadmap, influence senior stakeholders, and ensure the system delivers maximum value across the business. The Role Following a major finance system implementation the focus now shifts to optimisation, continuous improvement, and future feature rollouts based on business needs. You'll act as the central point of ownership, working closely with senior leadership, end users, and external vendors to refine and enhance the platform.This role requires someone confident operating at a senior level, comfortable working autonomously, and capable of bridging the gap between business and technology. Key Responsibilities Own and drive the finance system product roadmap and long-term strategy, experience with any major finance system is desirable Lead ongoing optimisation and enhancement initiatives Gather and prioritise user requirements to inform future feature development Engage and influence senior stakeholders internally and via external Vendor Act as the key liaison between finance, technology, and business teams Requirements Strong Product Manager or Tech BA background, with experience working with finance systems such as Aderant, Sage, Xero or similar Experience owning and evolving complex systems post-implementation Confident working in a standalone role with high visibility Strong stakeholder management skills, including engagement at senior level Commercially aware with a focus on driving value and efficiency Please apply to this advert or email your CV direct to
Company Overview Facilities Services Provider Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination. Essential Duties & Responsibilities To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation. Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions. Ensuring our client s Permits system associated with all our works/our contractors works are accurate & up to date. Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client. Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times. Managing the engineers shift rotation programme to ensure the site adequate cover. Reviewing the engineers timesheets to make sure they are correct and complaint. Engage with clients internal departments to ensure the expected service levels are being delivered. Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager. Skills & Qualifications Required Previous management experience of engineering teams, service partners & personnel. Experience in the FM industry. To be highly flexible in accordance with the challenging demands of a World-Class Retail & Leisure destination. Salary is circa £36,000 plus benefits 25 days holiday plus bank holidays
Apr 28, 2026
Full time
Company Overview Facilities Services Provider Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination. Essential Duties & Responsibilities To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation. Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions. Ensuring our client s Permits system associated with all our works/our contractors works are accurate & up to date. Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client. Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times. Managing the engineers shift rotation programme to ensure the site adequate cover. Reviewing the engineers timesheets to make sure they are correct and complaint. Engage with clients internal departments to ensure the expected service levels are being delivered. Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager. Skills & Qualifications Required Previous management experience of engineering teams, service partners & personnel. Experience in the FM industry. To be highly flexible in accordance with the challenging demands of a World-Class Retail & Leisure destination. Salary is circa £36,000 plus benefits 25 days holiday plus bank holidays
Job Title: Senior Town Planner Location: Stourbridge Penguin Recruitment is delighted to be supporting a respected and well-established planning consultancy in the appointment of a Town Planner/Senior Town Planner. This role presents an excellent opportunity for an experienced planning professional to join a growing team and work on a varied portfolio of projects across residential, commercial, and mixed-use developments. The Role The successful Town Planner will: Prepare and manage planning applications, appeals, and site appraisals Provide clear and commercially focused planning advice to clients Manage projects from inception through to determination Liaise with local authorities, consultants, and key stakeholders Support and mentor junior members of the planning team Assist with client relationship management and business development Requirements Candidates should have: A degree in Town Planning or a related discipline MRTPI status or be working towards chartership Experience within a consultancy or local authority planning environment Strong knowledge of the UK planning system Excellent written and verbal communication skills The ability to manage multiple projects with minimal supervision What's on Offer Competitive salary and benefits package Hybrid and flexible working arrangements Clear career progression opportunities Exposure to a diverse range of planning projects Ongoing professional development and CPD support Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Apr 28, 2026
Full time
Job Title: Senior Town Planner Location: Stourbridge Penguin Recruitment is delighted to be supporting a respected and well-established planning consultancy in the appointment of a Town Planner/Senior Town Planner. This role presents an excellent opportunity for an experienced planning professional to join a growing team and work on a varied portfolio of projects across residential, commercial, and mixed-use developments. The Role The successful Town Planner will: Prepare and manage planning applications, appeals, and site appraisals Provide clear and commercially focused planning advice to clients Manage projects from inception through to determination Liaise with local authorities, consultants, and key stakeholders Support and mentor junior members of the planning team Assist with client relationship management and business development Requirements Candidates should have: A degree in Town Planning or a related discipline MRTPI status or be working towards chartership Experience within a consultancy or local authority planning environment Strong knowledge of the UK planning system Excellent written and verbal communication skills The ability to manage multiple projects with minimal supervision What's on Offer Competitive salary and benefits package Hybrid and flexible working arrangements Clear career progression opportunities Exposure to a diverse range of planning projects Ongoing professional development and CPD support Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Job Title: Senior / Associate Town Planner Location: Reading Penguin Recruitment is delighted to be supporting a market-leading, multi-disciplinary property and planning consultancy in their search for a Senior / Associate Planner to join their Central Planning team in Reading. This is an excellent opportunity for an experienced planning professional to join a dynamic and growing team, working across a varied pipeline of high-profile residential, commercial and infrastructure projects across the Thames Valley and beyond. The successful candidate will be proactive, commercially aware and confident managing projects and client relationships. The Role: You will be involved in land promotion, planning appraisals, planning applications and appeals, as well as supporting the growth of targeted development sectors. The role will also involve mentoring junior colleagues and contributing to wider team objectives and business development. Key responsibilities include: Providing planning consultancy advice to clients and colleagues Preparing planning appraisals, applications, statements and supporting documentation Undertaking research, analysis and report writing Liaising and negotiating with planning authorities, consultees and third parties Supporting Local Plan representations and site promotion strategies Managing projects from inception through to completion Developing and maintaining strong client and professional relationships Contributing to business development and market awareness About the Team: You will join a vibrant team of planners delivering major residential, commercial, renewable energy, infrastructure and mixed-use projects, as well as smaller rural developments. The wider planning division operates nationally across multiple offices, offering significant opportunity for collaboration and career progression. About You: MRTPI (or MRICS with planning experience) Minimum 5 years' post-qualification experience Strong communication, numerical and report writing skills Commercially aware, proactive and client-focused A collaborative team player with strong interpersonal and influencing skills Strategic and analytical approach to problem-solving Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 28, 2026
Full time
Job Title: Senior / Associate Town Planner Location: Reading Penguin Recruitment is delighted to be supporting a market-leading, multi-disciplinary property and planning consultancy in their search for a Senior / Associate Planner to join their Central Planning team in Reading. This is an excellent opportunity for an experienced planning professional to join a dynamic and growing team, working across a varied pipeline of high-profile residential, commercial and infrastructure projects across the Thames Valley and beyond. The successful candidate will be proactive, commercially aware and confident managing projects and client relationships. The Role: You will be involved in land promotion, planning appraisals, planning applications and appeals, as well as supporting the growth of targeted development sectors. The role will also involve mentoring junior colleagues and contributing to wider team objectives and business development. Key responsibilities include: Providing planning consultancy advice to clients and colleagues Preparing planning appraisals, applications, statements and supporting documentation Undertaking research, analysis and report writing Liaising and negotiating with planning authorities, consultees and third parties Supporting Local Plan representations and site promotion strategies Managing projects from inception through to completion Developing and maintaining strong client and professional relationships Contributing to business development and market awareness About the Team: You will join a vibrant team of planners delivering major residential, commercial, renewable energy, infrastructure and mixed-use projects, as well as smaller rural developments. The wider planning division operates nationally across multiple offices, offering significant opportunity for collaboration and career progression. About You: MRTPI (or MRICS with planning experience) Minimum 5 years' post-qualification experience Strong communication, numerical and report writing skills Commercially aware, proactive and client-focused A collaborative team player with strong interpersonal and influencing skills Strategic and analytical approach to problem-solving Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Penguin Recruitment
Sutton Coldfield, West Midlands
Job title: Senior / Principal Town Planner Location: Sutton Coldfield (Hybrid Working) Penguin Recruitment is delighted to be supporting a well-established and highly respected planning consultancy in their search for a Senior or Principal Town Planner to join their Sutton Coldfield office. This is an exciting opportunity for an experienced MRTPI-qualified planner to work on a diverse portfolio of major residential-led schemes for national and regional housebuilders, alongside a supportive and growing team. The Role The successful candidate will play a key role in delivering complex planning applications and advising clients on strategic planning matters. Responsibilities will include: Preparing high-quality planning statements, Statements of Community Involvement and supporting documentation for a wide range of planning applications with minimal supervision. Assisting with major planning applications (outline, full and reserved matters) for residential and mixed-use developments. Attending planning committees to present and defend proposals and respond to committee questions. Organising and managing public consultation events (online and in person) and engaging with stakeholders and the wider public. Undertaking site appraisals and advising clients on development potential and planning strategy. Developing innovative and commercially focused planning strategies to challenge established planning positions and unlock site potential. Managing and supporting planning appeals, including written representations, hearings and Public Inquiries, with potential expert witness involvement. Preparing representations to emerging Local Plans and participating in the Examination in Public process. Mentoring and supporting junior planners within the team. Candidate Requirements MRTPI qualified with a minimum of 5 years' experience in the private sector, with some experience in a local authority setting. Strong knowledge of the development management process and plan-making system. Proven ability to manage complex planning projects and work with minimal supervision. Excellent written and verbal communication skills. Commercial awareness and the ability to think creatively to solve planning challenges. Full UK driving licence and access to a car (preferred). What's on Offer Highly competitive salary (dependent on experience). Hybrid working (currently 3 days per week in the office). Dedicated car parking space. NEST pension scheme. 25 days annual leave plus bank holidays, plus a Christmas-New Year office shutdown. Ongoing CPD and training support. Quarterly staff social events. A developing benefits package, expected to include private healthcare, enhanced pension and salary sacrifice options. Genuine long-term career progression opportunities with support for additional training and professional development. This is a fantastic opportunity for a motivated planner looking to take the next step in their career within a dynamic and supportive consultancy environment. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 28, 2026
Full time
Job title: Senior / Principal Town Planner Location: Sutton Coldfield (Hybrid Working) Penguin Recruitment is delighted to be supporting a well-established and highly respected planning consultancy in their search for a Senior or Principal Town Planner to join their Sutton Coldfield office. This is an exciting opportunity for an experienced MRTPI-qualified planner to work on a diverse portfolio of major residential-led schemes for national and regional housebuilders, alongside a supportive and growing team. The Role The successful candidate will play a key role in delivering complex planning applications and advising clients on strategic planning matters. Responsibilities will include: Preparing high-quality planning statements, Statements of Community Involvement and supporting documentation for a wide range of planning applications with minimal supervision. Assisting with major planning applications (outline, full and reserved matters) for residential and mixed-use developments. Attending planning committees to present and defend proposals and respond to committee questions. Organising and managing public consultation events (online and in person) and engaging with stakeholders and the wider public. Undertaking site appraisals and advising clients on development potential and planning strategy. Developing innovative and commercially focused planning strategies to challenge established planning positions and unlock site potential. Managing and supporting planning appeals, including written representations, hearings and Public Inquiries, with potential expert witness involvement. Preparing representations to emerging Local Plans and participating in the Examination in Public process. Mentoring and supporting junior planners within the team. Candidate Requirements MRTPI qualified with a minimum of 5 years' experience in the private sector, with some experience in a local authority setting. Strong knowledge of the development management process and plan-making system. Proven ability to manage complex planning projects and work with minimal supervision. Excellent written and verbal communication skills. Commercial awareness and the ability to think creatively to solve planning challenges. Full UK driving licence and access to a car (preferred). What's on Offer Highly competitive salary (dependent on experience). Hybrid working (currently 3 days per week in the office). Dedicated car parking space. NEST pension scheme. 25 days annual leave plus bank holidays, plus a Christmas-New Year office shutdown. Ongoing CPD and training support. Quarterly staff social events. A developing benefits package, expected to include private healthcare, enhanced pension and salary sacrifice options. Genuine long-term career progression opportunities with support for additional training and professional development. This is a fantastic opportunity for a motivated planner looking to take the next step in their career within a dynamic and supportive consultancy environment. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected - Leeds & Edinburgh) You'll be someone with: A commercial mind Analytical skills ACA/ACCA/CIMA qualified The ability to handle/process confidential information in sensitive manner. Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation. Strong leadership and influencing skills to enable proactive relationships with business leaders. Capable of contributing to the strategic agenda with strong operational skills Partnership experience desirable At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected - Leeds & Edinburgh) You'll be someone with: A commercial mind Analytical skills ACA/ACCA/CIMA qualified The ability to handle/process confidential information in sensitive manner. Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation. Strong leadership and influencing skills to enable proactive relationships with business leaders. Capable of contributing to the strategic agenda with strong operational skills Partnership experience desirable At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Head of Operations - Catering & Hospitality Salary: £55,500 per annum Start Date: ImmediateContract Length - 3 months potential to extend Location: Manchester We are seeking an experienced and driven Head of Operations to lead and oversee our catering and hospitality operations across multiple sites. This is a senior leadership role requiring strong operational expertise, commercial awareness, and the ability to lead and develop high-performing teams in a fast-paced hospitality environment. Key Responsibilities Provide strategic and hands-on leadership across all catering and hospitality sites Oversee daily operations, ensuring exceptional service delivery and consistency Lead, manage, and develop site managers and operational teams. Drive performance against KPIs, budgets, and compliance standards Ensure all sites meet food safety, health & safety, and hospitality best practices Manage staffing levels, rota planning, and workforce performance Identify opportunities for operational improvement, efficiency, and growth Act as a senior operational contact for internal and external stakeholders Essential Requirements Proven multi-site operations experience within catering and hospitality Strong team management and leadership experience at a senior level Demonstrable operational management experience in a hospitality-led environment Recognised hospitality and/or catering qualifications or certifications Solid understanding of food safety, compliance, and service standards Commercially minded with strong organisational and communication skills Ability to work at pace and manage multiple priorities. What We Offer Competitive salary of £55,500 per annum Immediate start available Opportunity to lead and shape a growing, dynamic operation A senior leadership role with real autonomy and impact Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 28, 2026
Seasonal
Head of Operations - Catering & Hospitality Salary: £55,500 per annum Start Date: ImmediateContract Length - 3 months potential to extend Location: Manchester We are seeking an experienced and driven Head of Operations to lead and oversee our catering and hospitality operations across multiple sites. This is a senior leadership role requiring strong operational expertise, commercial awareness, and the ability to lead and develop high-performing teams in a fast-paced hospitality environment. Key Responsibilities Provide strategic and hands-on leadership across all catering and hospitality sites Oversee daily operations, ensuring exceptional service delivery and consistency Lead, manage, and develop site managers and operational teams. Drive performance against KPIs, budgets, and compliance standards Ensure all sites meet food safety, health & safety, and hospitality best practices Manage staffing levels, rota planning, and workforce performance Identify opportunities for operational improvement, efficiency, and growth Act as a senior operational contact for internal and external stakeholders Essential Requirements Proven multi-site operations experience within catering and hospitality Strong team management and leadership experience at a senior level Demonstrable operational management experience in a hospitality-led environment Recognised hospitality and/or catering qualifications or certifications Solid understanding of food safety, compliance, and service standards Commercially minded with strong organisational and communication skills Ability to work at pace and manage multiple priorities. What We Offer Competitive salary of £55,500 per annum Immediate start available Opportunity to lead and shape a growing, dynamic operation A senior leadership role with real autonomy and impact Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Premier Technical Recruitment
Gloucester, Gloucestershire
Technical Sales Engineer / Key Account Manager Tewkesbury / Gloucester / Surrounding area To c 55k + car allowance + generous benefits Our client has been established for almost half a century and specialise in the provision of precision engineered components and solutions for supply across a diverse range of industry sectors worldwide. They are now seeking to recruit an experienced and proactive Technical Sales Engineer / Key Account Manager to complement their professional Sales and Business Development team, and both identify and develop profitable new business streams as well as maintain and maximise results from existing customer relationships in line with the required targets of the business. Based near Gloucester and reporting to the Head of Sales and Business Development, the successful Technical Sales Engineer will be an exceptional communicator and skilled relationship builder at all levels, able to negotiate and influence both internal and external customers to ensure service levels achieve and exceed world class levels. Tasked with all aspects of successful sales and business development activities from customer contact and relationship building, managing your pipeline and delivering the highest levels of quality and customer satisfaction, you will develop a comprehensive understanding of the needs of your clients in order to deliver solutions and align with their own business objectives and demands. Core duties for this varied and challenging role will include (but not be limited to): Reviewing incoming business opportunities and outgoing quotation cases to ensure accurate and profitable solutions align with business KPI's Assisting with development of the business strategy for market opportunities Liaise with all other departments to ensure requirements can be met - or negotiate alternatives with the customer as required Customer liaison at all levels including site visits and trade fair attendance Converting opportunities into successful purchase orders and providing a comprehensive introduction of new contracts to colleagues to ensure all contractual / specification / quality aspects are captured and implemented Reporting to the senior management on Business Development activity, quotations and win rate CRM Management Knowledge and experience to make Bid/no Bid decisions It is envisaged that the successful Technical Sales Engineer candidate will realistically be qualified to at least HNC level or above in a relevant Production Engineering, Sales and Marketing or Project Management discipline and essentially demonstrate extensive knowledge of modern CNC manufacturing methods for producing high precision parts from 3mm to 3m in size, and expertise in materials, processes, treatments, and quality requirements associated with high-compliance industry sectors. You will be based near Tewkesbury and possess excellent negotiating skills at all levels and demonstrable commercial acumen along with a proven successful track record of winning new business in compliance-led technical and engineering industries and in a senior role bidding for high-compliance work packages, with knowledge of CNC machining and quotations / contracts activity proving distinctly advantageous. Contact the Sales Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Apr 28, 2026
Full time
Technical Sales Engineer / Key Account Manager Tewkesbury / Gloucester / Surrounding area To c 55k + car allowance + generous benefits Our client has been established for almost half a century and specialise in the provision of precision engineered components and solutions for supply across a diverse range of industry sectors worldwide. They are now seeking to recruit an experienced and proactive Technical Sales Engineer / Key Account Manager to complement their professional Sales and Business Development team, and both identify and develop profitable new business streams as well as maintain and maximise results from existing customer relationships in line with the required targets of the business. Based near Gloucester and reporting to the Head of Sales and Business Development, the successful Technical Sales Engineer will be an exceptional communicator and skilled relationship builder at all levels, able to negotiate and influence both internal and external customers to ensure service levels achieve and exceed world class levels. Tasked with all aspects of successful sales and business development activities from customer contact and relationship building, managing your pipeline and delivering the highest levels of quality and customer satisfaction, you will develop a comprehensive understanding of the needs of your clients in order to deliver solutions and align with their own business objectives and demands. Core duties for this varied and challenging role will include (but not be limited to): Reviewing incoming business opportunities and outgoing quotation cases to ensure accurate and profitable solutions align with business KPI's Assisting with development of the business strategy for market opportunities Liaise with all other departments to ensure requirements can be met - or negotiate alternatives with the customer as required Customer liaison at all levels including site visits and trade fair attendance Converting opportunities into successful purchase orders and providing a comprehensive introduction of new contracts to colleagues to ensure all contractual / specification / quality aspects are captured and implemented Reporting to the senior management on Business Development activity, quotations and win rate CRM Management Knowledge and experience to make Bid/no Bid decisions It is envisaged that the successful Technical Sales Engineer candidate will realistically be qualified to at least HNC level or above in a relevant Production Engineering, Sales and Marketing or Project Management discipline and essentially demonstrate extensive knowledge of modern CNC manufacturing methods for producing high precision parts from 3mm to 3m in size, and expertise in materials, processes, treatments, and quality requirements associated with high-compliance industry sectors. You will be based near Tewkesbury and possess excellent negotiating skills at all levels and demonstrable commercial acumen along with a proven successful track record of winning new business in compliance-led technical and engineering industries and in a senior role bidding for high-compliance work packages, with knowledge of CNC machining and quotations / contracts activity proving distinctly advantageous. Contact the Sales Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Apr 28, 2026
Full time
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Are you ready to lead utilities and services at scale - galvanising a high-performing team to deliver safer, more reliable and efficient operations at a major production site? You'll own our utilities and services agenda-from safety and compliance to asset care and digitalisation-driving reliability, energy performance and long-term value. How You Will Make an Impact In this days-based role (Monday-Friday, 37.5 hours), you will lead the Site Utilities & Services function at Stourton Dairy, shaping the strategy and day-to-day execution that keeps our site safe, compliant and reliable. You will build team capability, develop best-practice maintenance strategies, and drive transformational change across critical utilities and services. Champion safety and culture; own team service and performance (safety, compliance, quality, cost, delivery, motivation, plant) Implement best-practice maintenance strategies and asset care plans (internal and 3rd party) in line with statutory/technical regulations (e.g., PSSR, LEV, LOLER, L8, ATEX/DSEAR) Lead utilities and services across ammonia refrigeration, air handling, compressed air, site water/drainage, effluent plants, cooling water/towers, steam boilers, CHP engines, buildings/offices/grounds Drive value through robust routines risk management, prioritisation, resource optimisation, cost control and efficiency Set a 3-year roadmap aligned to site ambition and factory strategic plans; own risk, compliance, reliability and energy performance, with clear short/medium/long-term ownership This role sits at Arla's global strategic site, contributing to the Maintenance & Engineering community and reporting within the site leadership structure. What Will Make You Successful You will bring a HND/Bachelor's/Diploma/Master's in an engineering discipline (mechanical or electrical), with 5+ years' leadership and management experience in a large, complex, fast-paced manufacturing environment owning site utilities and services. You will ideally add 5+ years in engineering (projects or maintenance), including system/asset ownership, commercial contracts and tenders, contractor management, and CAPEX/OPEX improvements. You will demonstrate comprehensive knowledge of mechanical and electrical safety compliance and regulations, ideally with FMCG/food experience including quality audits, HSE and retailer standards. You will be proficient with Microsoft 365 (Word, Excel, PowerPoint), Power BI and SAP, and communicate confidently at senior level-leading teams through change. Personally, you will be a visionary, hands-on leader who builds culture and talent, drives reliability and energy improvements, and embraces digitalisation and enabling technologies to deliver world-class utility management. We work closely together and promise you a steep learning curve, meaningful responsibility and colleagues around you to cheer, support and challenge you every day. What Do We Offer? You'll join a market leader with a collaborative, high-performance culture and strong commitment to development and internal progression - making things better for our customers, the farmers who own us and the whole world
Apr 28, 2026
Full time
Are you ready to lead utilities and services at scale - galvanising a high-performing team to deliver safer, more reliable and efficient operations at a major production site? You'll own our utilities and services agenda-from safety and compliance to asset care and digitalisation-driving reliability, energy performance and long-term value. How You Will Make an Impact In this days-based role (Monday-Friday, 37.5 hours), you will lead the Site Utilities & Services function at Stourton Dairy, shaping the strategy and day-to-day execution that keeps our site safe, compliant and reliable. You will build team capability, develop best-practice maintenance strategies, and drive transformational change across critical utilities and services. Champion safety and culture; own team service and performance (safety, compliance, quality, cost, delivery, motivation, plant) Implement best-practice maintenance strategies and asset care plans (internal and 3rd party) in line with statutory/technical regulations (e.g., PSSR, LEV, LOLER, L8, ATEX/DSEAR) Lead utilities and services across ammonia refrigeration, air handling, compressed air, site water/drainage, effluent plants, cooling water/towers, steam boilers, CHP engines, buildings/offices/grounds Drive value through robust routines risk management, prioritisation, resource optimisation, cost control and efficiency Set a 3-year roadmap aligned to site ambition and factory strategic plans; own risk, compliance, reliability and energy performance, with clear short/medium/long-term ownership This role sits at Arla's global strategic site, contributing to the Maintenance & Engineering community and reporting within the site leadership structure. What Will Make You Successful You will bring a HND/Bachelor's/Diploma/Master's in an engineering discipline (mechanical or electrical), with 5+ years' leadership and management experience in a large, complex, fast-paced manufacturing environment owning site utilities and services. You will ideally add 5+ years in engineering (projects or maintenance), including system/asset ownership, commercial contracts and tenders, contractor management, and CAPEX/OPEX improvements. You will demonstrate comprehensive knowledge of mechanical and electrical safety compliance and regulations, ideally with FMCG/food experience including quality audits, HSE and retailer standards. You will be proficient with Microsoft 365 (Word, Excel, PowerPoint), Power BI and SAP, and communicate confidently at senior level-leading teams through change. Personally, you will be a visionary, hands-on leader who builds culture and talent, drives reliability and energy improvements, and embraces digitalisation and enabling technologies to deliver world-class utility management. We work closely together and promise you a steep learning curve, meaningful responsibility and colleagues around you to cheer, support and challenge you every day. What Do We Offer? You'll join a market leader with a collaborative, high-performance culture and strong commitment to development and internal progression - making things better for our customers, the farmers who own us and the whole world
CRM & Retention ManagerLocation: NI or ROI Type: Full-Time Hybrid WorkingA leading multi-channel entertainment and gaming business is hiring a CRM & Retention Manager to take ownership of omni-channel customer engagement across both retail venues and online platforms.This is a hands-on, commercially accountable role for someone who builds, launches, measures, and optimises CRM initiatives themselves. You'll sit at the centre of a deeply integrated retail and digital ecosystem, shaping lifecycle journeys that drive measurable revenue impact.The OpportunityYou will own CRM activity end-to-end - from segmentation and targeting through to automation logic, launch, measurement, and optimisation.This is not a strategy-only role. You will define direction, prioritise initiatives, and execute with precision. You'll work closely with senior retention leadership while collaborating across retail operations, digital teams, and data functions.There is significant scope to shape and mature omni-channel CRM capability across a growing organisation.Key ResponsibilitiesOwn CRM campaigns end-to-end across retail and online channelsDesign and manage automated lifecycle journeys (triggers, exclusions, control groups)Define and evolve customer segmentation frameworksDrive cross-channel engagement strategies using unified customer dataPartner with venue managers to ensure real-world campaign executionEstablish clear measurement frameworks using incrementality and holdout testingPrioritise initiatives based on commercial impactWhat You'll Work WithUnified customer data across retail and onlineLoyalty and in-venue engagement systemsAutomated CRM journey toolsCross-channel rewards and promotional mechanicsData-driven performance trackingWhat We're Looking ForProven hands-on experience building and launching CRM campaignsStrong understanding of lifecycle marketing and automationExperience working in gaming, betting, or a regulated digital environmentCommercially minded with experience measuring incrementalityConfident collaborating cross-functionally across operations, digital and senior stakeholdersComfortable making decisions with incomplete informationWhat's Not a FitPurely strategic CRM leadership with no executionCandidates who rely on large teams to deliverKPI focus on activity rather than commercial outcomesWhat's On OfferCompetitive compensationHybrid and flexible workingHigh ownership and visible impactOpportunity to shape omni-channel CRM in a growing businessTo speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Apr 28, 2026
Full time
CRM & Retention ManagerLocation: NI or ROI Type: Full-Time Hybrid WorkingA leading multi-channel entertainment and gaming business is hiring a CRM & Retention Manager to take ownership of omni-channel customer engagement across both retail venues and online platforms.This is a hands-on, commercially accountable role for someone who builds, launches, measures, and optimises CRM initiatives themselves. You'll sit at the centre of a deeply integrated retail and digital ecosystem, shaping lifecycle journeys that drive measurable revenue impact.The OpportunityYou will own CRM activity end-to-end - from segmentation and targeting through to automation logic, launch, measurement, and optimisation.This is not a strategy-only role. You will define direction, prioritise initiatives, and execute with precision. You'll work closely with senior retention leadership while collaborating across retail operations, digital teams, and data functions.There is significant scope to shape and mature omni-channel CRM capability across a growing organisation.Key ResponsibilitiesOwn CRM campaigns end-to-end across retail and online channelsDesign and manage automated lifecycle journeys (triggers, exclusions, control groups)Define and evolve customer segmentation frameworksDrive cross-channel engagement strategies using unified customer dataPartner with venue managers to ensure real-world campaign executionEstablish clear measurement frameworks using incrementality and holdout testingPrioritise initiatives based on commercial impactWhat You'll Work WithUnified customer data across retail and onlineLoyalty and in-venue engagement systemsAutomated CRM journey toolsCross-channel rewards and promotional mechanicsData-driven performance trackingWhat We're Looking ForProven hands-on experience building and launching CRM campaignsStrong understanding of lifecycle marketing and automationExperience working in gaming, betting, or a regulated digital environmentCommercially minded with experience measuring incrementalityConfident collaborating cross-functionally across operations, digital and senior stakeholdersComfortable making decisions with incomplete informationWhat's Not a FitPurely strategic CRM leadership with no executionCandidates who rely on large teams to deliverKPI focus on activity rather than commercial outcomesWhat's On OfferCompetitive compensationHybrid and flexible workingHigh ownership and visible impactOpportunity to shape omni-channel CRM in a growing businessTo speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Mission The Project Associate provides essential project delivery support to the Project Manager across complex projects delivering on behalf of TEKEVER to Defence / Security customers. Working as part of a multi-disciplinary team, the role supports planning, governance, reporting, risk management, and stakeholder coordination to ensure the project delivers capability safely, on time, and within approved cost and performance parameters. This role is ideal for someone developing their project delivery career within Defence and seeking exposure to a high-profile, technically complex project. What will be your responsibilities Project Support & Coordination Support the development and maintenance of project documentation, including the Programme Management Plan (PMP), Contract Master Schedule (CMS), Contract Work Breakdown Structure (CWBS) and reporting packs. Assist the PM in tracking progress against cost, schedule, performance, and risk baselines. Coordinate inputs from engineering, commercial, finance, ILS/TLS, and safety teams. Maintain action logs, decision records, and programme documentation under configuration control. Governance & Reporting Prepare materials for Programme Boards, Working Groups, and assurance reviews. Support the Project Manager in producing accurate, timely reports for senior stakeholders. Ensure governance processes are followed in line with DE&S and MOD policy. Risk, Opportunity & Issue Management Maintain the programme's risk, opportunity, and issue registers in accordance with JSP 892 on behalf of the PM. Support risk workshops, update mitigation actions, and track progress. Escalate emerging risks or issues to the Project Manager as required. Stakeholder Engagement Coordinate meetings, workshops, and reviews with internal and external stakeholders. Support communication between DE&S, industry partners, and other Defence organisations. Ensure clear, consistent information flow across the programme. Commercial & Supplier Support Assist with contract administration, supplier performance tracking, and deliverable management. Support the preparation of Statements of Work, contract amendments, and commercial documentation. Data & Information Management Maintain accurate project data, ensuring compliance with TEKEVER information management policy. Support the use of project management tools and systems (e.g., scheduling, risk management, document repositories). Profile and requirements Experience supporting projects or programmes in Defence, government, or a regulated technical environment. Strong organisational skills with the ability to manage multiple tasks and priorities. Good communication and stakeholder engagement skills. Familiarity with project delivery disciplines (planning, risk, reporting, governance). Competent with Microsoft Office and project management tools. Ability to work collaboratively within a multi-disciplinary team. Desirable Qualifications APM PFQ or equivalent project management training. Experience working within DE&S or wider MOD. Understanding of CADMID/CADMIT and MOD acquisition processes. Knowledge of engineering, digital systems, or supportability disciplines. Security clearance (or ability to obtain). Behaviours (Civil Service Success Profiles) Collaboration Delivering at Pace Communicating and Influencing Managing a Quality Service Making Effective Decisions Personal Attributes Proactive, reliable, and detail-focused. Comfortable working in a fast-paced, complex environment. Keen to learn and develop within Defence project delivery. Able to build strong working relationships across diverse teams. What we have to offer you At TEKEVER, we offer a comprehensive package designed to reward, support, and develop our people. This includes a highly competitive salary with a discretionary annual bonus and a company pension contribution match of up to 10%. To support your wellbeing, we provide 25 days annual leave plus Bank Holidays, Private Medical Insurance (with optional family cover), Private Dental care, and an Employee Assistance Programme. We are deeply committed to investing in future talent; our scale allows us to provide clear career development opportunities and dedicated initiatives to boost your skill sets, ensuring you remain future-ready for the evolving workplace. Furthermore, our team enjoys a flexible hybrid working model, typically three days a week at our core UK sites like Bristol, and access to a bespoke rewards platform featuring a variety of high street discounts and salary sacrifice schemes, including Electric Car, Cycle to Work, and Technology options.
Apr 28, 2026
Full time
Mission The Project Associate provides essential project delivery support to the Project Manager across complex projects delivering on behalf of TEKEVER to Defence / Security customers. Working as part of a multi-disciplinary team, the role supports planning, governance, reporting, risk management, and stakeholder coordination to ensure the project delivers capability safely, on time, and within approved cost and performance parameters. This role is ideal for someone developing their project delivery career within Defence and seeking exposure to a high-profile, technically complex project. What will be your responsibilities Project Support & Coordination Support the development and maintenance of project documentation, including the Programme Management Plan (PMP), Contract Master Schedule (CMS), Contract Work Breakdown Structure (CWBS) and reporting packs. Assist the PM in tracking progress against cost, schedule, performance, and risk baselines. Coordinate inputs from engineering, commercial, finance, ILS/TLS, and safety teams. Maintain action logs, decision records, and programme documentation under configuration control. Governance & Reporting Prepare materials for Programme Boards, Working Groups, and assurance reviews. Support the Project Manager in producing accurate, timely reports for senior stakeholders. Ensure governance processes are followed in line with DE&S and MOD policy. Risk, Opportunity & Issue Management Maintain the programme's risk, opportunity, and issue registers in accordance with JSP 892 on behalf of the PM. Support risk workshops, update mitigation actions, and track progress. Escalate emerging risks or issues to the Project Manager as required. Stakeholder Engagement Coordinate meetings, workshops, and reviews with internal and external stakeholders. Support communication between DE&S, industry partners, and other Defence organisations. Ensure clear, consistent information flow across the programme. Commercial & Supplier Support Assist with contract administration, supplier performance tracking, and deliverable management. Support the preparation of Statements of Work, contract amendments, and commercial documentation. Data & Information Management Maintain accurate project data, ensuring compliance with TEKEVER information management policy. Support the use of project management tools and systems (e.g., scheduling, risk management, document repositories). Profile and requirements Experience supporting projects or programmes in Defence, government, or a regulated technical environment. Strong organisational skills with the ability to manage multiple tasks and priorities. Good communication and stakeholder engagement skills. Familiarity with project delivery disciplines (planning, risk, reporting, governance). Competent with Microsoft Office and project management tools. Ability to work collaboratively within a multi-disciplinary team. Desirable Qualifications APM PFQ or equivalent project management training. Experience working within DE&S or wider MOD. Understanding of CADMID/CADMIT and MOD acquisition processes. Knowledge of engineering, digital systems, or supportability disciplines. Security clearance (or ability to obtain). Behaviours (Civil Service Success Profiles) Collaboration Delivering at Pace Communicating and Influencing Managing a Quality Service Making Effective Decisions Personal Attributes Proactive, reliable, and detail-focused. Comfortable working in a fast-paced, complex environment. Keen to learn and develop within Defence project delivery. Able to build strong working relationships across diverse teams. What we have to offer you At TEKEVER, we offer a comprehensive package designed to reward, support, and develop our people. This includes a highly competitive salary with a discretionary annual bonus and a company pension contribution match of up to 10%. To support your wellbeing, we provide 25 days annual leave plus Bank Holidays, Private Medical Insurance (with optional family cover), Private Dental care, and an Employee Assistance Programme. We are deeply committed to investing in future talent; our scale allows us to provide clear career development opportunities and dedicated initiatives to boost your skill sets, ensuring you remain future-ready for the evolving workplace. Furthermore, our team enjoys a flexible hybrid working model, typically three days a week at our core UK sites like Bristol, and access to a bespoke rewards platform featuring a variety of high street discounts and salary sacrifice schemes, including Electric Car, Cycle to Work, and Technology options.
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
Apr 28, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
Job Title: Senior Building Surveyor - Prime Central London Location: Prime Central London / Hybrid Working Salary: £80,000 - £95,000 base Working Pattern: Hybrid / Work from Home Flexibility The Opportunity My client has built a genuinely differentiated Prime Central London platform spanning brokerage, valuation and advisory across high-value residential property. Operating across homes valued between £1m and £60m, the business combines deep market penetration with a relationship-led, technology-enabled model. With strong access to PCL agents, wealth managers, private family offices, banks and solicitors, the platform is built around speed, commercial awareness and trusted advisory capability. The next stage of growth requires the appointment of a senior Building Surveyor who can deliver full Level 3 survey capability while operating as a strategic partner within the business. This is not a corporate box-ticking role. It is an opportunity to sit alongside the founder, shape standards, influence growth and build something meaningful in Prime Central London. The Role You will: Undertake Level 3 building surveys across Prime and Super Prime residential property Carry out condition reports, pre-purchase surveys and defect investigations Diagnose complex building pathology issues and provide clear, commercially sound remedial advice Produce high-quality, client-focused reports tailored to UHNW clients Advise on Building Regulations, statutory compliance and risk Manage instructions from inception to completion with pace and precision Liaise with agents, solicitors, banks, wealth managers and private clients Support lease enfranchisement work before properties transition into high-value sales and advisory Help shape internal processes, reporting standards and quality assurance Contribute to the long-term evolution of service lines as the platform expands You will be client-facing from day one and expected to represent the business with confidence, discretion and authority. Candidate Profile Essential MRICS (Building Surveying pathway) 6-12 years PQE Strong Prime Central London residential focus Proven Level 3 survey capability Excellent technical knowledge of construction, defects and building pathology Confident advising high-end private clients Highly Desirable Red Book valuation exposure Experience dealing with UHNW clients and complex transactions Existing network across agents, solicitors, private banks or family offices Technology-literate and comfortable with modern surveying tools Personal Attributes Technical competence is a given. What will differentiate you is mindset. You will be: Commercially aware and solutions-led Comfortable operating with autonomy Energetic and aligned with a founder-led environment Relationship-driven rather than process-bound Motivated by building and scaling something rather than hiding inside a corporate structure Clear, articulate and polished in written and verbal communication Discreet, professional and calm under pressure This role suits someone who wants visibility, influence and long-term alignment - not bureaucracy. What's On Offer £80,000 - £95,000 base salary Hybrid working with genuine flexibility High-quality Prime Central London instructions (£1m-£60m homes) Direct exposure to high-net-worth and ultra-high-net-worth clients The opportunity to shape standards, processes and growth strategy Long-term progression potential within a growing Prime platform This is a rare opportunity for a commercially astute Building Surveyor to step into a senior, high-trust role within a fast-growing Prime Central London advisory platform.
Apr 28, 2026
Full time
Job Title: Senior Building Surveyor - Prime Central London Location: Prime Central London / Hybrid Working Salary: £80,000 - £95,000 base Working Pattern: Hybrid / Work from Home Flexibility The Opportunity My client has built a genuinely differentiated Prime Central London platform spanning brokerage, valuation and advisory across high-value residential property. Operating across homes valued between £1m and £60m, the business combines deep market penetration with a relationship-led, technology-enabled model. With strong access to PCL agents, wealth managers, private family offices, banks and solicitors, the platform is built around speed, commercial awareness and trusted advisory capability. The next stage of growth requires the appointment of a senior Building Surveyor who can deliver full Level 3 survey capability while operating as a strategic partner within the business. This is not a corporate box-ticking role. It is an opportunity to sit alongside the founder, shape standards, influence growth and build something meaningful in Prime Central London. The Role You will: Undertake Level 3 building surveys across Prime and Super Prime residential property Carry out condition reports, pre-purchase surveys and defect investigations Diagnose complex building pathology issues and provide clear, commercially sound remedial advice Produce high-quality, client-focused reports tailored to UHNW clients Advise on Building Regulations, statutory compliance and risk Manage instructions from inception to completion with pace and precision Liaise with agents, solicitors, banks, wealth managers and private clients Support lease enfranchisement work before properties transition into high-value sales and advisory Help shape internal processes, reporting standards and quality assurance Contribute to the long-term evolution of service lines as the platform expands You will be client-facing from day one and expected to represent the business with confidence, discretion and authority. Candidate Profile Essential MRICS (Building Surveying pathway) 6-12 years PQE Strong Prime Central London residential focus Proven Level 3 survey capability Excellent technical knowledge of construction, defects and building pathology Confident advising high-end private clients Highly Desirable Red Book valuation exposure Experience dealing with UHNW clients and complex transactions Existing network across agents, solicitors, private banks or family offices Technology-literate and comfortable with modern surveying tools Personal Attributes Technical competence is a given. What will differentiate you is mindset. You will be: Commercially aware and solutions-led Comfortable operating with autonomy Energetic and aligned with a founder-led environment Relationship-driven rather than process-bound Motivated by building and scaling something rather than hiding inside a corporate structure Clear, articulate and polished in written and verbal communication Discreet, professional and calm under pressure This role suits someone who wants visibility, influence and long-term alignment - not bureaucracy. What's On Offer £80,000 - £95,000 base salary Hybrid working with genuine flexibility High-quality Prime Central London instructions (£1m-£60m homes) Direct exposure to high-net-worth and ultra-high-net-worth clients The opportunity to shape standards, processes and growth strategy Long-term progression potential within a growing Prime platform This is a rare opportunity for a commercially astute Building Surveyor to step into a senior, high-trust role within a fast-growing Prime Central London advisory platform.
We are seeking a highly motivated and experienced Senior CRM & DTC Manager to join our dynamic marketing team within the L'Oréal Dermatological Beauty Division, working across our four brands: La Roche-Posay,SkinCeuticals, CeraVe, and Vichy. This highly strategic role is crucial in driving Market Share by leading a team of 3 to drive a best-in-class DTC strategy, and utilising 1P Data for hyper-personalised and effective owned and paid journeys. The ideal candidate will be a strategic thinker with an extremely analytical mindset, confident in developing and driving strategy and communicating effectively with other senior stakeholders. You will be a leader within the Chief Digital Office (CDO) team, and leading a tribe including CRM Manager, Assistant DTC Manager and CRM Executive, reporting directly to the Chief Digital Officer. You Will As the Senior DTC & Data Manager, you will be a pivotal leader within the CDO (Chief Digital Office) Leadership Team. You are responsible for defining and executing the strategic roadmap for our Direct-to-Consumer (DTC) ecosystems, editorial platforms, and the 1P data strategy for the division. You will lead a high-performing team to accelerate digital growth for two major DTC brands (SkinCeuticals & La Roche-Posay), drive 1P data excellence, and pioneer innovative B2B2C journeys for healthcare professionals. This role requires a blend of commercial acumen, data-driven precision, and stakeholder management at a senior level. A DAY IN THE LIFE Strategic Leadership & Stakeholder Management Own the strategic frame for DTC and Data Activation reporting directly to the Chief Digital Officer and presenting performance updates to senior stakeholders. Sit on the CDO Leadership Team, contributing to the broader digital transformation of the UK Dermatological Beauty landscape. Line manage and develop a team of three, ensuring excellence in execution across CRM and DTC operations. Performance Accountability:Alongside the Commercial Lead, drive the P&L and Revenue growth for our flagship DTC sites SkinCeuticals & La Roche-Posay, with a particular ambition to more than double SkinCeuticals DTC growth in the next 3 years. Retention & Loyalty:Improve Retention Rates, while increasing Customer Lifetime Value (CLTV) by 7-8% across both brands. Content Strategy:Oversee two editorial websites to ensure they serve as high-converting top-of-funnel assets. Database Growth:Lead the strategy to hit 18% UK penetration through aggressive acquisition and proactive anonymisation mitigation Advanced Activation:In close partnership with the Media tribe, pivot from traditional owned-channel CRM to 1P-driven media activation, aiming for 30% of total media spend to be powered by 1P data Insight-Led Campaigns:Deliver 3x AMC (Amazon Marketing Cloud) insight-driven campaigns and 2x 2P CRM (Retailer-focused) campaigns to drive value beyond our owned platforms. Healthcare Professionals B2B & Innovation Medical Strategy:Partner with the Medical team to pioneer digital journeys for Healthcare Professionals (HCPs). Drive penetration of 15% of UK GPs through strategic Performance Media and CR initiatives. Innovation Pilot:Act as the UK LDB testbed for 3P initiatives Hyper-personalisation:In partnership with the Media Tribe, onboard and lead the pilot for a new vendor focused on cross-channel skin pathology hyper-personalisation. Technical & Professional Competencies Commercial Mindset:Proven track record of driving Traffic/CVR/AOV Strategic Influencer:Ability to simplify complex data topics for senior stakeholders Agile Leader:Experience managing and upskilling a multi-layered team Collaborative:Ability to work cross-functionally with Brand, Medical, Media, Content, Regional & Global team. YOU HAVE Proven experience in a data focused role, preferably within the beauty, retail, or consumer goods industry. Experience with direct line management Demonstrably data-driven in approach, with an ability to leverage insights for optimization and decision-making. Proficiencyin data analysis and reporting, coupled with the confidence to use data to tell compelling stories and influence stakeholders. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including media, commercial, and technical stakeholders. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.' As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Apr 28, 2026
Full time
We are seeking a highly motivated and experienced Senior CRM & DTC Manager to join our dynamic marketing team within the L'Oréal Dermatological Beauty Division, working across our four brands: La Roche-Posay,SkinCeuticals, CeraVe, and Vichy. This highly strategic role is crucial in driving Market Share by leading a team of 3 to drive a best-in-class DTC strategy, and utilising 1P Data for hyper-personalised and effective owned and paid journeys. The ideal candidate will be a strategic thinker with an extremely analytical mindset, confident in developing and driving strategy and communicating effectively with other senior stakeholders. You will be a leader within the Chief Digital Office (CDO) team, and leading a tribe including CRM Manager, Assistant DTC Manager and CRM Executive, reporting directly to the Chief Digital Officer. You Will As the Senior DTC & Data Manager, you will be a pivotal leader within the CDO (Chief Digital Office) Leadership Team. You are responsible for defining and executing the strategic roadmap for our Direct-to-Consumer (DTC) ecosystems, editorial platforms, and the 1P data strategy for the division. You will lead a high-performing team to accelerate digital growth for two major DTC brands (SkinCeuticals & La Roche-Posay), drive 1P data excellence, and pioneer innovative B2B2C journeys for healthcare professionals. This role requires a blend of commercial acumen, data-driven precision, and stakeholder management at a senior level. A DAY IN THE LIFE Strategic Leadership & Stakeholder Management Own the strategic frame for DTC and Data Activation reporting directly to the Chief Digital Officer and presenting performance updates to senior stakeholders. Sit on the CDO Leadership Team, contributing to the broader digital transformation of the UK Dermatological Beauty landscape. Line manage and develop a team of three, ensuring excellence in execution across CRM and DTC operations. Performance Accountability:Alongside the Commercial Lead, drive the P&L and Revenue growth for our flagship DTC sites SkinCeuticals & La Roche-Posay, with a particular ambition to more than double SkinCeuticals DTC growth in the next 3 years. Retention & Loyalty:Improve Retention Rates, while increasing Customer Lifetime Value (CLTV) by 7-8% across both brands. Content Strategy:Oversee two editorial websites to ensure they serve as high-converting top-of-funnel assets. Database Growth:Lead the strategy to hit 18% UK penetration through aggressive acquisition and proactive anonymisation mitigation Advanced Activation:In close partnership with the Media tribe, pivot from traditional owned-channel CRM to 1P-driven media activation, aiming for 30% of total media spend to be powered by 1P data Insight-Led Campaigns:Deliver 3x AMC (Amazon Marketing Cloud) insight-driven campaigns and 2x 2P CRM (Retailer-focused) campaigns to drive value beyond our owned platforms. Healthcare Professionals B2B & Innovation Medical Strategy:Partner with the Medical team to pioneer digital journeys for Healthcare Professionals (HCPs). Drive penetration of 15% of UK GPs through strategic Performance Media and CR initiatives. Innovation Pilot:Act as the UK LDB testbed for 3P initiatives Hyper-personalisation:In partnership with the Media Tribe, onboard and lead the pilot for a new vendor focused on cross-channel skin pathology hyper-personalisation. Technical & Professional Competencies Commercial Mindset:Proven track record of driving Traffic/CVR/AOV Strategic Influencer:Ability to simplify complex data topics for senior stakeholders Agile Leader:Experience managing and upskilling a multi-layered team Collaborative:Ability to work cross-functionally with Brand, Medical, Media, Content, Regional & Global team. YOU HAVE Proven experience in a data focused role, preferably within the beauty, retail, or consumer goods industry. Experience with direct line management Demonstrably data-driven in approach, with an ability to leverage insights for optimization and decision-making. Proficiencyin data analysis and reporting, coupled with the confidence to use data to tell compelling stories and influence stakeholders. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including media, commercial, and technical stakeholders. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.' As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges. Some are from scratch on brownfield sites; others see us adapting existing buildings, like old factories or disused hospitals. We need people who can bring us fresh ideas and imagination on one hand, and the commercial ability to manage people, budgets and costs on the other. It is testament to the professionalism of our construction teams that since 2004, Site Managers have won more NHBC Pride in the Job Awards than any other housebuilder. Responsible to the Contracts Manager you will manage the construction of a development, including all associated pre and post housebuilding works, ensuring that targets are met regarding health and safety, delivery to build programme quality, customer care, and cost. You will be expected to: Ensuring compliance on site at all times to the company health and safety standards and processes, NHBC standards, building regulations, and overall quality standards. Co-ordinating labour and resources on site to deliver the build programme on larger developments, and to proactively schedule in trades to ensure optimum delivery. Manage material levels on larger site to ensure the minimum amount of stock, but enough to ensure the site programme is met and all labour is efficiently employed. Ensuring that all plots are built to the highest standard of quality, complying with the NHBC Standards, Building Regulations, range specifications, and best practice. Undertaking company directed quality control procedures and inspections at the correct timings, and rectifying any defects so as not to incur additional cost, time delays to the programme, or reduction in the final quality. Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate. Initiating and attending plot inspections with the Local Building Inspector or NHBC, taking corrective action to ensure a minimum of RI's/BRI's. Carrying out toolbox talks or similar on-site briefings to influence, gain commitment, and to drive best practice. To have regularly displayed a proactive approach to mitigating risk, to build sequencing, and to overall quality on site. Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved. Working with sales through regular sales/build meetings to ensure a smooth and controlled delivery of homes for customers. To deliver a high standard of site presentation at all times. Carrying out New Home Tour with the Sales Advisor and customer(s) to give a good demonstration of the home, answering any questions, and rectifying any issues before Legal Completion. With the support of the Contracts Manager, ensure that the on-site Construction team is fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these in terms of communication, training and development, and the organisation of the site's workload and resources. Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism. To be successful in the role, we are looking for: Extensive experience of working to an established build programme and managing key priorities on some challenging sites. Proven ability to consistently deliver weekly targets through proactive organisation of the labour force, and promoting a team working ethic. Excellent communicator and influencer of people to gain commitment and compliance, and to drive delivery. Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site. Ability to prioritise tasks proactively to anticipate and meet changing business needs. Ability to demonstrate a strong problem-solving ethic, and the ability to get to the route cause of a problem. A member of the Chartered Institute of Builders and/or qualified to NVQ level 5 in Construction Management, or a time served tradesman with considerable experience of the full range of construction trades. In depth knowledge of all aspects of construction and housebuilding, and the relevant legislative requirements e.g. health and safety, NHBC requirements and Building Regulations. A thorough knowledge and well-rounded experience of dealing with customers and potential customers in all aspects, such as the giving of information and advice, resolving any customer issues, confirming company procedures etc. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First-class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About Bristol We're proud to create homes that are built to last and help bring to life a brighter future for modern families. Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design. That's why we've been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
Apr 28, 2026
Full time
Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges. Some are from scratch on brownfield sites; others see us adapting existing buildings, like old factories or disused hospitals. We need people who can bring us fresh ideas and imagination on one hand, and the commercial ability to manage people, budgets and costs on the other. It is testament to the professionalism of our construction teams that since 2004, Site Managers have won more NHBC Pride in the Job Awards than any other housebuilder. Responsible to the Contracts Manager you will manage the construction of a development, including all associated pre and post housebuilding works, ensuring that targets are met regarding health and safety, delivery to build programme quality, customer care, and cost. You will be expected to: Ensuring compliance on site at all times to the company health and safety standards and processes, NHBC standards, building regulations, and overall quality standards. Co-ordinating labour and resources on site to deliver the build programme on larger developments, and to proactively schedule in trades to ensure optimum delivery. Manage material levels on larger site to ensure the minimum amount of stock, but enough to ensure the site programme is met and all labour is efficiently employed. Ensuring that all plots are built to the highest standard of quality, complying with the NHBC Standards, Building Regulations, range specifications, and best practice. Undertaking company directed quality control procedures and inspections at the correct timings, and rectifying any defects so as not to incur additional cost, time delays to the programme, or reduction in the final quality. Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate. Initiating and attending plot inspections with the Local Building Inspector or NHBC, taking corrective action to ensure a minimum of RI's/BRI's. Carrying out toolbox talks or similar on-site briefings to influence, gain commitment, and to drive best practice. To have regularly displayed a proactive approach to mitigating risk, to build sequencing, and to overall quality on site. Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved. Working with sales through regular sales/build meetings to ensure a smooth and controlled delivery of homes for customers. To deliver a high standard of site presentation at all times. Carrying out New Home Tour with the Sales Advisor and customer(s) to give a good demonstration of the home, answering any questions, and rectifying any issues before Legal Completion. With the support of the Contracts Manager, ensure that the on-site Construction team is fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these in terms of communication, training and development, and the organisation of the site's workload and resources. Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism. To be successful in the role, we are looking for: Extensive experience of working to an established build programme and managing key priorities on some challenging sites. Proven ability to consistently deliver weekly targets through proactive organisation of the labour force, and promoting a team working ethic. Excellent communicator and influencer of people to gain commitment and compliance, and to drive delivery. Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site. Ability to prioritise tasks proactively to anticipate and meet changing business needs. Ability to demonstrate a strong problem-solving ethic, and the ability to get to the route cause of a problem. A member of the Chartered Institute of Builders and/or qualified to NVQ level 5 in Construction Management, or a time served tradesman with considerable experience of the full range of construction trades. In depth knowledge of all aspects of construction and housebuilding, and the relevant legislative requirements e.g. health and safety, NHBC requirements and Building Regulations. A thorough knowledge and well-rounded experience of dealing with customers and potential customers in all aspects, such as the giving of information and advice, resolving any customer issues, confirming company procedures etc. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First-class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About Bristol We're proud to create homes that are built to last and help bring to life a brighter future for modern families. Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design. That's why we've been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
Creative Artworker - Digital Agency - Home Based (but a monthly office day to be with the team in Warwickshire) Salary banding of 25k - 28k and ideally someone full time. We're looking to bring in an additional person within an already established design team, an experienced Creative Artworker. Role title: Creative Artworker Reports to: Designer Works closely with: Designer, Account Manager, Motion Designers, Social Media Manager Role Purpose The Creative Artworker is responsible for both the creation and production of high-quality design assets across projects and formats. Operating within the creative frameworks set by the Creative Director and Designers, they bring concepts to life while also ensuring all outputs are technically accurate and production ready. This role combines hands-on design capability with strong artwork execution . The Creative Artworker will design and build assets such as case studies, brochures, flyers and marketing materials, as well as roll out and adapt existing concepts across multiple formats. They are expected to work independently on a range of tasks, from initial layout design through to final delivery, while maintaining consistency, quality and efficiency across both print and digital outputs. While they contribute creatively, they do not own overall creative direction, client relationships or delivery decisions. Their role is to interpret, create and execute to a high standard . Design & Asset Creation Design and produce marketing collateral including case studies, brochures, presentations and campaign assets Translate briefs into strong visual layouts aligned with brand guidelines Apply creative judgement to typography, layout and composition Work from both existing concepts and loose briefs to create polished outputs Artwork Production & Rollout Roll out approved design concepts across multiple formats and sizes with minimal supervision Prepare artwork for both print and digital outputs Adapt, resize and reformat assets to meet platform and media specifications Ensure consistency across all versions and formats Manage multiple artwork tasks efficiently across projects Amends & Updates Handle day-to-day amends and updates accurately and at pace Implement text, data and image changes with strong attention to detail Update and version existing artwork in line with feedback Interpret and apply feedback with minimal clarification required Technical Accuracy & Pre-Press Run thorough artwork checks (spelling, layout, image resolution, specs) Prepare print-ready files including correct bleed, crop marks and colour settings Ensure files meet supplier and platform requirements Confidently manage standard production requirements, escalating more complex issues Studio Support & Collaboration Work closely with Designers to ensure creative intent is preserved in final outputs Support the wider studio with both design and production tasks Maintain organised files, naming conventions and version control Contribute to improving workflow efficiency and consistency Accountability The Creative Artworker is accountable for: Quality and consistency of both designed and produced assets Accuracy and technical execution of all artwork Timely delivery of design and production tasks Ensuring all files are correctly prepared for output The Creative Artworker Does Not This role explicitly does not: Own overarching creative concepts or campaign direction Own client relationships Make scope, pricing or timeline decisions Control project delivery or schedules Absorb operational or delivery risk They contribute creatively, but within defined direction. Authority & Decision-Making The Creative Artworker is empowered to: Make decisions on layout, composition and standard design execution Interpret briefs and suggest visual approaches within brand guidelines Query unclear briefs or specifications Suggest improvements to templates, layouts and workflows Escalate complex creative or technical issues appropriately Success Measures Success in this role looks like: Design work is visually strong, on-brand and commercially effective Artwork is consistently accurate and production-ready Amends are delivered quickly with minimal errors Rollout work is consistent across all formats and channels Minimal rework required from senior team members The studio can rely on both creative thinking and execution A high-performing Creative Artworker that has: Detail-oriented but creatively capable Efficient and comfortable working at pace Confident designing from brief, not just executing Reliable and consistent in delivery Pragmatic and solutions-focused Collaborative and easy to work with Calm under pressure with a strong sense of ownership Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 28, 2026
Full time
Creative Artworker - Digital Agency - Home Based (but a monthly office day to be with the team in Warwickshire) Salary banding of 25k - 28k and ideally someone full time. We're looking to bring in an additional person within an already established design team, an experienced Creative Artworker. Role title: Creative Artworker Reports to: Designer Works closely with: Designer, Account Manager, Motion Designers, Social Media Manager Role Purpose The Creative Artworker is responsible for both the creation and production of high-quality design assets across projects and formats. Operating within the creative frameworks set by the Creative Director and Designers, they bring concepts to life while also ensuring all outputs are technically accurate and production ready. This role combines hands-on design capability with strong artwork execution . The Creative Artworker will design and build assets such as case studies, brochures, flyers and marketing materials, as well as roll out and adapt existing concepts across multiple formats. They are expected to work independently on a range of tasks, from initial layout design through to final delivery, while maintaining consistency, quality and efficiency across both print and digital outputs. While they contribute creatively, they do not own overall creative direction, client relationships or delivery decisions. Their role is to interpret, create and execute to a high standard . Design & Asset Creation Design and produce marketing collateral including case studies, brochures, presentations and campaign assets Translate briefs into strong visual layouts aligned with brand guidelines Apply creative judgement to typography, layout and composition Work from both existing concepts and loose briefs to create polished outputs Artwork Production & Rollout Roll out approved design concepts across multiple formats and sizes with minimal supervision Prepare artwork for both print and digital outputs Adapt, resize and reformat assets to meet platform and media specifications Ensure consistency across all versions and formats Manage multiple artwork tasks efficiently across projects Amends & Updates Handle day-to-day amends and updates accurately and at pace Implement text, data and image changes with strong attention to detail Update and version existing artwork in line with feedback Interpret and apply feedback with minimal clarification required Technical Accuracy & Pre-Press Run thorough artwork checks (spelling, layout, image resolution, specs) Prepare print-ready files including correct bleed, crop marks and colour settings Ensure files meet supplier and platform requirements Confidently manage standard production requirements, escalating more complex issues Studio Support & Collaboration Work closely with Designers to ensure creative intent is preserved in final outputs Support the wider studio with both design and production tasks Maintain organised files, naming conventions and version control Contribute to improving workflow efficiency and consistency Accountability The Creative Artworker is accountable for: Quality and consistency of both designed and produced assets Accuracy and technical execution of all artwork Timely delivery of design and production tasks Ensuring all files are correctly prepared for output The Creative Artworker Does Not This role explicitly does not: Own overarching creative concepts or campaign direction Own client relationships Make scope, pricing or timeline decisions Control project delivery or schedules Absorb operational or delivery risk They contribute creatively, but within defined direction. Authority & Decision-Making The Creative Artworker is empowered to: Make decisions on layout, composition and standard design execution Interpret briefs and suggest visual approaches within brand guidelines Query unclear briefs or specifications Suggest improvements to templates, layouts and workflows Escalate complex creative or technical issues appropriately Success Measures Success in this role looks like: Design work is visually strong, on-brand and commercially effective Artwork is consistently accurate and production-ready Amends are delivered quickly with minimal errors Rollout work is consistent across all formats and channels Minimal rework required from senior team members The studio can rely on both creative thinking and execution A high-performing Creative Artworker that has: Detail-oriented but creatively capable Efficient and comfortable working at pace Confident designing from brief, not just executing Reliable and consistent in delivery Pragmatic and solutions-focused Collaborative and easy to work with Calm under pressure with a strong sense of ownership Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
HR Business Partner Ruislip (NW London)- Fully Office Based with UK wide Travel up to 60,000 + Benefits Are you a commercially minded HR professional who thrives in a fast-paced, people-focused environment? We're supporting a well-established, growing organisation in the restaurant sector to find an experienced HR Business Partner to help shape high-performing teams and drive impactful people strategies. This is a fantastic opportunity to partner closely with Operations and senior leaders, influencing change and making a real difference across a multisite business. This is a full time, permanent role which is fully office based. What you'll be doing: Partnering with the Business You'll work closely with Regional and District Managers, delivering key HR initiatives while coaching and developing leadership capability. You'll play an important role in organisational design, talent planning, and succession. Employee Relations Expertise You'll lead on complex ER cases, providing expert employment law advice and, where required, liaising with external legal partners. You'll support managers across performance, conduct, and absence matters. Talent & Employee Experience Supporting the full employee lifecycle, you'll help identify and develop talent while driving a positive and engaging employee experience. Training & Development You'll deliver training programmes, identify skills gaps, and ensure learning interventions are effective and aligned to business needs. Insight & Change You'll analyse HR data to identify trends and risks, providing valuable insights to support decision-making. You'll also support engagement initiatives, surveys, and wider people projects. What we're looking for: Proven experience in an HR Business Partner or similar role Strong employee relations and employment law knowledge Confident influencing and coaching managers at all levels A proactive, solutions-focused mindset CIPD level 5 or equivalent Experience in multi-site, retail, or hospitality environments (desirable) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 27, 2026
Full time
HR Business Partner Ruislip (NW London)- Fully Office Based with UK wide Travel up to 60,000 + Benefits Are you a commercially minded HR professional who thrives in a fast-paced, people-focused environment? We're supporting a well-established, growing organisation in the restaurant sector to find an experienced HR Business Partner to help shape high-performing teams and drive impactful people strategies. This is a fantastic opportunity to partner closely with Operations and senior leaders, influencing change and making a real difference across a multisite business. This is a full time, permanent role which is fully office based. What you'll be doing: Partnering with the Business You'll work closely with Regional and District Managers, delivering key HR initiatives while coaching and developing leadership capability. You'll play an important role in organisational design, talent planning, and succession. Employee Relations Expertise You'll lead on complex ER cases, providing expert employment law advice and, where required, liaising with external legal partners. You'll support managers across performance, conduct, and absence matters. Talent & Employee Experience Supporting the full employee lifecycle, you'll help identify and develop talent while driving a positive and engaging employee experience. Training & Development You'll deliver training programmes, identify skills gaps, and ensure learning interventions are effective and aligned to business needs. Insight & Change You'll analyse HR data to identify trends and risks, providing valuable insights to support decision-making. You'll also support engagement initiatives, surveys, and wider people projects. What we're looking for: Proven experience in an HR Business Partner or similar role Strong employee relations and employment law knowledge Confident influencing and coaching managers at all levels A proactive, solutions-focused mindset CIPD level 5 or equivalent Experience in multi-site, retail, or hospitality environments (desirable) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
