Customer Coordinator (6-Month Temporary Contract) £17.14 per hour Hybrid Working (2 days from home) Full-Time 35 hours per week Monday Friday (9:00am 5:00pm) An exciting opportunity has arisen for a Customer Coordinator to join a well-established and highly respected organisation within the financial services sector. This is a fantastic role for someone who thrives in a fast-paced, customer-focused environment and takes pride in delivering exceptional service. Working as part of a small but high-performing team, you will play a key role in supporting customers throughout the lifecycle of their finance agreements, ensuring a seamless and professional experience at every touchpoint. The Role As a Customer Coordinator, you will be responsible for managing a variety of customer interactions, often in sensitive or complex situations. You will balance customer needs with business requirements, ensuring agreements are managed accurately and compliantly. This is a role suited to a resilient, empathetic individual who enjoys building relationships and working to high standards. Key Responsibilities Handling inbound and outbound calls with customers and dealerships to a high standard Responding professionally to customer emails and written correspondence Maintaining accurate and up-to-date customer records and case notes Supporting customers experiencing financial difficulty or vulnerable circumstances with empathy and care Ensuring compliance with internal policies and relevant financial regulations Liaising with external partners regarding arrears management and asset returns Identifying and escalating potential fraud cases or gone away customers Meeting quality assurance standards across all customer interactions Working Pattern & Flexibility 35 hours per week, Monday to Friday (9:00am 5:00pm) Option to compress lunch breaks across 4 days for a 2:00pm finish on the fifth day (subject to team coverage) Hybrid working: opportunity to work from home 2 days per week (business needs dependent) Requirement to work 1 in every 3 4 Saturdays 1 2 bank holidays per year , with time off in lieu provided About You Previous experience within customer service and/or motor finance Strong communication skills with the ability to build rapport and trust Empathetic and professional, particularly when handling sensitive situations Highly organised with the ability to multitask and prioritise effectively Comfortable working under pressure in a busy environment A collaborative team player with a proactive approach Awareness of FCA regulations and Consumer Duty Additional Information This role is subject to satisfactory DBS and financial checks , as well as references Experience within the motor finance sector is advantageous but not essential Why Apply? Competitive hourly rate of £17.14 Hybrid working and flexible hours Opportunity to gain experience within a reputable financial services environment Supportive and collaborative team culture
Apr 25, 2026
Contractor
Customer Coordinator (6-Month Temporary Contract) £17.14 per hour Hybrid Working (2 days from home) Full-Time 35 hours per week Monday Friday (9:00am 5:00pm) An exciting opportunity has arisen for a Customer Coordinator to join a well-established and highly respected organisation within the financial services sector. This is a fantastic role for someone who thrives in a fast-paced, customer-focused environment and takes pride in delivering exceptional service. Working as part of a small but high-performing team, you will play a key role in supporting customers throughout the lifecycle of their finance agreements, ensuring a seamless and professional experience at every touchpoint. The Role As a Customer Coordinator, you will be responsible for managing a variety of customer interactions, often in sensitive or complex situations. You will balance customer needs with business requirements, ensuring agreements are managed accurately and compliantly. This is a role suited to a resilient, empathetic individual who enjoys building relationships and working to high standards. Key Responsibilities Handling inbound and outbound calls with customers and dealerships to a high standard Responding professionally to customer emails and written correspondence Maintaining accurate and up-to-date customer records and case notes Supporting customers experiencing financial difficulty or vulnerable circumstances with empathy and care Ensuring compliance with internal policies and relevant financial regulations Liaising with external partners regarding arrears management and asset returns Identifying and escalating potential fraud cases or gone away customers Meeting quality assurance standards across all customer interactions Working Pattern & Flexibility 35 hours per week, Monday to Friday (9:00am 5:00pm) Option to compress lunch breaks across 4 days for a 2:00pm finish on the fifth day (subject to team coverage) Hybrid working: opportunity to work from home 2 days per week (business needs dependent) Requirement to work 1 in every 3 4 Saturdays 1 2 bank holidays per year , with time off in lieu provided About You Previous experience within customer service and/or motor finance Strong communication skills with the ability to build rapport and trust Empathetic and professional, particularly when handling sensitive situations Highly organised with the ability to multitask and prioritise effectively Comfortable working under pressure in a busy environment A collaborative team player with a proactive approach Awareness of FCA regulations and Consumer Duty Additional Information This role is subject to satisfactory DBS and financial checks , as well as references Experience within the motor finance sector is advantageous but not essential Why Apply? Competitive hourly rate of £17.14 Hybrid working and flexible hours Opportunity to gain experience within a reputable financial services environment Supportive and collaborative team culture
Fareham, Hampshire, United Kingdom (On-site) Job Description Job title: Talent Acquisition Coordinator - 12 Month FTC Department: HR, Talent Acquisition Location: Fareham, UK - moving to our new facility in Nursling, Southampton mid September 2026 GLS: P01 Working hours: Mon - Fri, 37.5 hours per week A brighter future awaits you. CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It's more than making contact lenses, it's about giving lens wearers freedom and confidence to move about their daily lives. We're all about bright futures - for our people and those who wear our contact lenses. Job Summary The Talent Acquisition Coordinator will contribute to the overall success of the Talent Acquisition team by providing a high level of customer service, administrative support, and coordination throughout the talent acquisition process. Focused on delivering an efficient process to our hiring managers across the business and also ensuring a best-in-class experience at each stage for all candidates. This position will primarily support with entry level recruitment, across UK operations, as well as providing ad-hoc coordination support across entry level EMEA vacancies. With a strong focus on efficiency, collaboration, and continuous improvement, this position plays a critical role in enabling a high-performing Talent Acquisition team. Essential Functions & Accountabilities Talent Acquisition Operations & Coordination Support recruiting activities including posting jobs internally and externally for advertising, scheduling interviews, completing phone screenings, delivering feedback to external candidates and processing offers. Work alongside our Global People Services team to ensure a smooth offer process. Being the first point of contact for candidates / hiring manager and HRBP queries for assigned roles. Optimize the candidate experience throughout the recruitment lifecycle. Support the wider EMEA Talent Acquisition team with entry level resourcing needs, using job boards/LinkedIn. Responsible for managing the shared recruitment mailbox. Support with the coordination of recruitment assessment centre's and administer testing for allocated roles. Championing CooperVision as an Employer of Choice through social media platforms. Actively participate in continuous improvement initiatives and projects as needed. Continuously work towards both individual and team KPIs (Key Performance Indicators) that contribute to the wider business goals. Stakeholder Communication & Coordination Maintain a high level of communication through the full end-to-end recruitment process with your Talent Acquisition colleagues, Hiring Managers, and the wider HR team. Responsible for creating and issuing the weekly vacancy list across UK&I employees. Communicate regularly with external agencies for relevant roles. Experience/Education Previous Recruitment/TA experience within either an internal recruitment team or agency is preferred. A minimum of 2 years being in a fast-paced administrative role. Previous experience of being in a customer-facing role is highly preferred. Experience of using Microsoft packages including Outlook, Teams and Excel. Knowledge of ATS (Applicant Tracking System) and/or HRIS platforms would be desirable. Experience supporting cross-functional teams within a large matrix organization is preferred. Knowledge, Skills and Abilities Must have excellent administration skills and attention to detail. Highly developed communication skills, both verbal and written. Able to work in alignment with internal values and branding. Be able to build strong relationships across the business at all levels. Ability to work under pressure and deliver within specified timelines. Highly organized with excellent time management and organizational skills. Proactive and positive attitude with a focus on collaboration and working as part of a team. Willing to contribute ideas and improvements to the overall team and challenge ways of working with new ideas and efficiencies. What we offer You'll receive competitive compensation and a fantastic benefits package including health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we'll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision. What you can expect As a CooperVision employee, you'll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. All suitably qualified applicants will receive equal consideration and opportunities from CooperVision. Please view our careers page at to view all other opportunities.
Apr 25, 2026
Full time
Fareham, Hampshire, United Kingdom (On-site) Job Description Job title: Talent Acquisition Coordinator - 12 Month FTC Department: HR, Talent Acquisition Location: Fareham, UK - moving to our new facility in Nursling, Southampton mid September 2026 GLS: P01 Working hours: Mon - Fri, 37.5 hours per week A brighter future awaits you. CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It's more than making contact lenses, it's about giving lens wearers freedom and confidence to move about their daily lives. We're all about bright futures - for our people and those who wear our contact lenses. Job Summary The Talent Acquisition Coordinator will contribute to the overall success of the Talent Acquisition team by providing a high level of customer service, administrative support, and coordination throughout the talent acquisition process. Focused on delivering an efficient process to our hiring managers across the business and also ensuring a best-in-class experience at each stage for all candidates. This position will primarily support with entry level recruitment, across UK operations, as well as providing ad-hoc coordination support across entry level EMEA vacancies. With a strong focus on efficiency, collaboration, and continuous improvement, this position plays a critical role in enabling a high-performing Talent Acquisition team. Essential Functions & Accountabilities Talent Acquisition Operations & Coordination Support recruiting activities including posting jobs internally and externally for advertising, scheduling interviews, completing phone screenings, delivering feedback to external candidates and processing offers. Work alongside our Global People Services team to ensure a smooth offer process. Being the first point of contact for candidates / hiring manager and HRBP queries for assigned roles. Optimize the candidate experience throughout the recruitment lifecycle. Support the wider EMEA Talent Acquisition team with entry level resourcing needs, using job boards/LinkedIn. Responsible for managing the shared recruitment mailbox. Support with the coordination of recruitment assessment centre's and administer testing for allocated roles. Championing CooperVision as an Employer of Choice through social media platforms. Actively participate in continuous improvement initiatives and projects as needed. Continuously work towards both individual and team KPIs (Key Performance Indicators) that contribute to the wider business goals. Stakeholder Communication & Coordination Maintain a high level of communication through the full end-to-end recruitment process with your Talent Acquisition colleagues, Hiring Managers, and the wider HR team. Responsible for creating and issuing the weekly vacancy list across UK&I employees. Communicate regularly with external agencies for relevant roles. Experience/Education Previous Recruitment/TA experience within either an internal recruitment team or agency is preferred. A minimum of 2 years being in a fast-paced administrative role. Previous experience of being in a customer-facing role is highly preferred. Experience of using Microsoft packages including Outlook, Teams and Excel. Knowledge of ATS (Applicant Tracking System) and/or HRIS platforms would be desirable. Experience supporting cross-functional teams within a large matrix organization is preferred. Knowledge, Skills and Abilities Must have excellent administration skills and attention to detail. Highly developed communication skills, both verbal and written. Able to work in alignment with internal values and branding. Be able to build strong relationships across the business at all levels. Ability to work under pressure and deliver within specified timelines. Highly organized with excellent time management and organizational skills. Proactive and positive attitude with a focus on collaboration and working as part of a team. Willing to contribute ideas and improvements to the overall team and challenge ways of working with new ideas and efficiencies. What we offer You'll receive competitive compensation and a fantastic benefits package including health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we'll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision. What you can expect As a CooperVision employee, you'll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. All suitably qualified applicants will receive equal consideration and opportunities from CooperVision. Please view our careers page at to view all other opportunities.
Service Coordinator Annual Salary: £28,000 Location: Dewsbury Job Type: Full-time, Permanent Working hours: Monday to Friday, 8am - 4.30pm or 8.30am - 5pm Reed is recruiting on behalf of a long-established and respected client based in Dewsbury. An exciting opportunity has arisen for a self-motivated, ambitious, and driven Service Coordinator to join their friendly team on a permanent basis. This role is ideal for an enthusiastic and motivated Service Administrator who is keen to proactively promote services and coordinate maintenance and breakdown call-outs for both new and existing clients across Yorkshire and Humberside. Day-to-day of the role: Maintain good relationships and retain existing customers by ensuring all service bookings are scheduled and customers are notified Proactively phone new and existing customers to capture and secure repair quotes Monitor and manage bookings of Service in a geographic & economic manner Liaise with customers to prioritise profitability and workload accordingly Handle inbound calls, reporting breakdown/service calls/field, and direct calls to parts, accounts, and hire Resolve any customer service issues and maintain up-to-date knowledge of engineer location, commitments, and availability Work closely with both the Parts Department and customers to appoint work onto the diary Required Skills & Qualifications: Previous experience in outbound Aftersales & Client relationships Target driven with the ability to work towards weekly and monthly KPIs Highly articulate, organised, detail-oriented, and capable of multitasking effectively Excellent communication, negotiation, and persuasion skills 'Can Do' attitude and strong work ethic Ability to think on your feet and work on your own initiative Well-organised, methodical, and ambitious Good at managing own workload and able to cope with pressure Professional image - trustworthy, punctual, and polite Benefits: Company pension upon completion of a 6-month probation Private healthcare plan upon completion of a 6-month probation On-site parking
Apr 25, 2026
Full time
Service Coordinator Annual Salary: £28,000 Location: Dewsbury Job Type: Full-time, Permanent Working hours: Monday to Friday, 8am - 4.30pm or 8.30am - 5pm Reed is recruiting on behalf of a long-established and respected client based in Dewsbury. An exciting opportunity has arisen for a self-motivated, ambitious, and driven Service Coordinator to join their friendly team on a permanent basis. This role is ideal for an enthusiastic and motivated Service Administrator who is keen to proactively promote services and coordinate maintenance and breakdown call-outs for both new and existing clients across Yorkshire and Humberside. Day-to-day of the role: Maintain good relationships and retain existing customers by ensuring all service bookings are scheduled and customers are notified Proactively phone new and existing customers to capture and secure repair quotes Monitor and manage bookings of Service in a geographic & economic manner Liaise with customers to prioritise profitability and workload accordingly Handle inbound calls, reporting breakdown/service calls/field, and direct calls to parts, accounts, and hire Resolve any customer service issues and maintain up-to-date knowledge of engineer location, commitments, and availability Work closely with both the Parts Department and customers to appoint work onto the diary Required Skills & Qualifications: Previous experience in outbound Aftersales & Client relationships Target driven with the ability to work towards weekly and monthly KPIs Highly articulate, organised, detail-oriented, and capable of multitasking effectively Excellent communication, negotiation, and persuasion skills 'Can Do' attitude and strong work ethic Ability to think on your feet and work on your own initiative Well-organised, methodical, and ambitious Good at managing own workload and able to cope with pressure Professional image - trustworthy, punctual, and polite Benefits: Company pension upon completion of a 6-month probation Private healthcare plan upon completion of a 6-month probation On-site parking
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 25, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Westray Recruitment Consultants Ltd
Washington, Tyne And Wear
Overview An excellent opportunity has arisen for a Quality, Health & Safety Co-ordinator to join a global manufacturing business based in Washington. This role is ideal for someone looking to build a career in quality assurance and continuous improvement, with exposure to health and safety responsibilities. While the role includes some H&S duties, the primary focus is on quality processes, supplier performance, and customer satisfaction, offering strong development opportunities within a quality-driven environment. What s in It for You Permanent, full-time position Monday Friday, 08 00 (3pm finish on Fridays) Salary: £26,000-£28,000 depending on experience) 20 Days Holiday - increases to 22 Days in 2ndyear and then 1 day per year up to 25 days Free onsite parking Company pension scheme Clear progression and development opportunities within Quality Department The Business Westray Recruitment Group are supporting an international logistics and distribution organisation with a strong reputation for quality, efficiency, and customer delivery. Due to continued growth, they are seeking a motivated individual to support and develop their quality function, ensuring high standards are maintained across warehousing operations, customer fulfilment, and supplier relationships The Role (Quality-Focused Responsibilities) Ensure all inspection and measurement equipment is calibrated and compliant with required standards Manage and control non-conforming (quarantined) parts, ensuring proper documentation and resolution Act as a key contact for customer quality issues, including complaints, rejections, and improvement initiatives Liaise with suppliers to address quality concerns, drive improvements, and support supplier development Communicate quality-related information across departments to ensure consistent handling and compliance Support new product introduction, including assessing quality requirements and supplier capability Compile and submit quality documentation (e.g. PPAP, ISO-related documents) for customer approval Participate in internal and supplier audits, contributing to continuous improvement activities Assist in maintaining and improving the company s Quality Management System (QMS) Health & Safety (Supporting Responsibilities) Support the implementation and maintenance of H&S policies in line with current legislation Assist in promoting a positive safety culture across the business Contribute to risk assessments, training coordination, and monitoring of H&S activities Provide basic H&S guidance to managers and support key role holders (e.g. First Aiders, Fire Marshals) Assist in maintaining and improving the company s Environmental Management System (EMS) The Person Strong attention to detail with a proactive approach to problem-solving Keen interest in quality, manufacturing processes, and continuous improvement Willingness to learn and develop within a quality-focused role Good communication skills, with the ability to work cross-functionally Organised, with the ability to manage multiple priorities effectively Competent in Microsoft Office and general IT systems Able to reliably commute to Washington and EU as and when required. To apply to apply for this role please send your CV to (url removed)
Apr 25, 2026
Full time
Overview An excellent opportunity has arisen for a Quality, Health & Safety Co-ordinator to join a global manufacturing business based in Washington. This role is ideal for someone looking to build a career in quality assurance and continuous improvement, with exposure to health and safety responsibilities. While the role includes some H&S duties, the primary focus is on quality processes, supplier performance, and customer satisfaction, offering strong development opportunities within a quality-driven environment. What s in It for You Permanent, full-time position Monday Friday, 08 00 (3pm finish on Fridays) Salary: £26,000-£28,000 depending on experience) 20 Days Holiday - increases to 22 Days in 2ndyear and then 1 day per year up to 25 days Free onsite parking Company pension scheme Clear progression and development opportunities within Quality Department The Business Westray Recruitment Group are supporting an international logistics and distribution organisation with a strong reputation for quality, efficiency, and customer delivery. Due to continued growth, they are seeking a motivated individual to support and develop their quality function, ensuring high standards are maintained across warehousing operations, customer fulfilment, and supplier relationships The Role (Quality-Focused Responsibilities) Ensure all inspection and measurement equipment is calibrated and compliant with required standards Manage and control non-conforming (quarantined) parts, ensuring proper documentation and resolution Act as a key contact for customer quality issues, including complaints, rejections, and improvement initiatives Liaise with suppliers to address quality concerns, drive improvements, and support supplier development Communicate quality-related information across departments to ensure consistent handling and compliance Support new product introduction, including assessing quality requirements and supplier capability Compile and submit quality documentation (e.g. PPAP, ISO-related documents) for customer approval Participate in internal and supplier audits, contributing to continuous improvement activities Assist in maintaining and improving the company s Quality Management System (QMS) Health & Safety (Supporting Responsibilities) Support the implementation and maintenance of H&S policies in line with current legislation Assist in promoting a positive safety culture across the business Contribute to risk assessments, training coordination, and monitoring of H&S activities Provide basic H&S guidance to managers and support key role holders (e.g. First Aiders, Fire Marshals) Assist in maintaining and improving the company s Environmental Management System (EMS) The Person Strong attention to detail with a proactive approach to problem-solving Keen interest in quality, manufacturing processes, and continuous improvement Willingness to learn and develop within a quality-focused role Good communication skills, with the ability to work cross-functionally Organised, with the ability to manage multiple priorities effectively Competent in Microsoft Office and general IT systems Able to reliably commute to Washington and EU as and when required. To apply to apply for this role please send your CV to (url removed)
Job Title: Logistics Driver Location: Newcastle Salary: £20/hr Job Type: Freelance, Part Time About us: Fresh Food, Happy Dogs. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That's why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you're joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction. We've come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won't stop until we're feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. About the role: We are on the look out for a hard-working and efficient (Newcastle based) logistics driver with good attention to detail and time management. You will become an integral part of our department, ensuring that the business is set up for success at every event we attend by looking our best. This is a practical job, with a lot of time spent driving to each event ensuring our set ups are delivered on time, in full and on brand to maximise our sales potential. We want someone who is dedicated and determined with an eye for detail to make our stands look excellent and ensure that equipment is well-looked after, with incredible communication. This will sometimes involve early mornings and late nights, so you need to be up for this too! Your main responsibilities will be: Setting up and breaking down our gazebo(s), pop-ups, Shopping centres or shell schemes to the highest standard on a weekly basis. Ensuring the safety and security of our equipment and stands at each event. Taking responsibility for the care of our equipment, from handling stock at the storage unit to placing it at each set up. Reporting to the Logistics Coordinator for approval of each set up and break down you are responsible for. Building relationships with event organisers as the in-field face of Butternut Box and Marro. Completing training in order to understand each set up and complete to the best of your ability. Communicating any logistics issues to the Logistics Coordinator; e.g damages, unforeseen issues at an event, late arrivals. Regular visits to the local storage unit in Newcastle for equipment checks and collection/drop off. In this role, you can expect: Mainly weekend work with a variety of hours (must be adaptable and flexible), but a lot of setups fall on Thursdays and Fridays too. You have the ability to decline work. 1-4 days in the field setting up and breaking down events, with the busiest day being a Sunday afternoon/evening. What we're looking for: Full driving license with no more than 3 points A van to fit multiple setups and breakdowns at once Highly organised with great time management Excellent communication skills Efficient in the use of WhatsApp and Google Sheets Able to download the 'Driversnote App' on your smart phone Able to take great care of equipment Eye for detail Our benefits: £20/hr plus £.50/mile (route to each event carefully planned with the assistance of the events team). A Butternut Box or Marro employee discount (if you own a dog or cat). Incentives & bonuses for top tier stands Important things to note: We recommend getting your application in as soon as possible. We reserve the right to close the role early. We're a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we're flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications. For this specific role, we're unable to offer visa sponsorship, so you'll need the right to work in the UK. We believe in a seat at the table for everyone. Butternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We're not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career. Please click APPLY to submit your cv for this role. Candidates with experience or relevant job titles of; Logistics Driving Operative, Distribution Operative, Logistics, Production Driver, Driver, Van Driver, LGV Driver, Multi-drop Driver, Class 1 Driver, Driver, Heavy Goods Vehicle Driver may also be considered for this role.
Apr 25, 2026
Contractor
Job Title: Logistics Driver Location: Newcastle Salary: £20/hr Job Type: Freelance, Part Time About us: Fresh Food, Happy Dogs. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That's why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you're joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction. We've come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won't stop until we're feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us. About the role: We are on the look out for a hard-working and efficient (Newcastle based) logistics driver with good attention to detail and time management. You will become an integral part of our department, ensuring that the business is set up for success at every event we attend by looking our best. This is a practical job, with a lot of time spent driving to each event ensuring our set ups are delivered on time, in full and on brand to maximise our sales potential. We want someone who is dedicated and determined with an eye for detail to make our stands look excellent and ensure that equipment is well-looked after, with incredible communication. This will sometimes involve early mornings and late nights, so you need to be up for this too! Your main responsibilities will be: Setting up and breaking down our gazebo(s), pop-ups, Shopping centres or shell schemes to the highest standard on a weekly basis. Ensuring the safety and security of our equipment and stands at each event. Taking responsibility for the care of our equipment, from handling stock at the storage unit to placing it at each set up. Reporting to the Logistics Coordinator for approval of each set up and break down you are responsible for. Building relationships with event organisers as the in-field face of Butternut Box and Marro. Completing training in order to understand each set up and complete to the best of your ability. Communicating any logistics issues to the Logistics Coordinator; e.g damages, unforeseen issues at an event, late arrivals. Regular visits to the local storage unit in Newcastle for equipment checks and collection/drop off. In this role, you can expect: Mainly weekend work with a variety of hours (must be adaptable and flexible), but a lot of setups fall on Thursdays and Fridays too. You have the ability to decline work. 1-4 days in the field setting up and breaking down events, with the busiest day being a Sunday afternoon/evening. What we're looking for: Full driving license with no more than 3 points A van to fit multiple setups and breakdowns at once Highly organised with great time management Excellent communication skills Efficient in the use of WhatsApp and Google Sheets Able to download the 'Driversnote App' on your smart phone Able to take great care of equipment Eye for detail Our benefits: £20/hr plus £.50/mile (route to each event carefully planned with the assistance of the events team). A Butternut Box or Marro employee discount (if you own a dog or cat). Incentives & bonuses for top tier stands Important things to note: We recommend getting your application in as soon as possible. We reserve the right to close the role early. We're a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we're flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications. For this specific role, we're unable to offer visa sponsorship, so you'll need the right to work in the UK. We believe in a seat at the table for everyone. Butternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We're not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career. Please click APPLY to submit your cv for this role. Candidates with experience or relevant job titles of; Logistics Driving Operative, Distribution Operative, Logistics, Production Driver, Driver, Van Driver, LGV Driver, Multi-drop Driver, Class 1 Driver, Driver, Heavy Goods Vehicle Driver may also be considered for this role.
Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR5 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 25, 2026
Full time
Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR5 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 25, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Smurfit Westrock Diss are looking for a Sales Team Coordinator to join their internal sales team. Reporting to the Customer Service Manager, this is a full-time post working 8.30am to 5pm each day. The successful candidate will need to be driven to provide a comprehensive front-line service to deal with customer enquiries in a responsive and professional manner to provide the best possible customer service and represent the Company positively. Key responsibilities will include: Dealing with customer calls as the first point of contact, ensuring the best possible customer service is always provided. The provision of quotations to match customer enquiries. Commercial decision making and negotiations with customer to secure new business within Company guidelines. Retaining business related technical knowledge relating to machine routing and machine capabilities. Understanding of technical drawings, measuring of boxes and allowances. Managing shared mailboxes. Notification of service-related issues to customers. Administration of master data and invoicing. Processing customer orders in a timely manner in line with key performance indicators. Management and ordering of tooling associated to new products. Processing customer complaints in line with business processes and ensuring customers are kept up to date. Developing strong professional relationships with customers and colleagues alike Identifying opportunities to enhance the customer experience by making service improvement recommendations. Working proactively with customers/potential customers to generate leads and enquiries in conjunction with the Business Development Managers Manage stocks against agreed levels to ensure balance between OTIF levels, Production Capacity and Aged stock. Compliance with Company s Health and Safety requirements Work with other departments to develop efficient delivery of customer service requirements. Follow up and provision of feedback in relation to quotation provided to customer. To be successful in this role, candidates will need to demonstrate: Excellent communication skills both oral and written communication skills with a high level of numeracy A passion for customer care, developing good, productive working relationships with internal and external customers. Being able to work as part of a team as well as on their own initiative. Good organisational skills and an understanding of process and procedures throughout other departments encompassing the full product lifecycle. High levels of accuracy with data entry Good understanding of computer systems including Microsoft Excel and other Office products An ability to make decisions in line with current business processes. An ability to act with integrity and take ownership of customer service issues through to resolution.Able to remain calm under pressure and be confident in challenging situations. Ability to challenge existing processes for the benefit of Smurfit Westrock and the customer and where feasible implementation solutions. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Apr 25, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Smurfit Westrock Diss are looking for a Sales Team Coordinator to join their internal sales team. Reporting to the Customer Service Manager, this is a full-time post working 8.30am to 5pm each day. The successful candidate will need to be driven to provide a comprehensive front-line service to deal with customer enquiries in a responsive and professional manner to provide the best possible customer service and represent the Company positively. Key responsibilities will include: Dealing with customer calls as the first point of contact, ensuring the best possible customer service is always provided. The provision of quotations to match customer enquiries. Commercial decision making and negotiations with customer to secure new business within Company guidelines. Retaining business related technical knowledge relating to machine routing and machine capabilities. Understanding of technical drawings, measuring of boxes and allowances. Managing shared mailboxes. Notification of service-related issues to customers. Administration of master data and invoicing. Processing customer orders in a timely manner in line with key performance indicators. Management and ordering of tooling associated to new products. Processing customer complaints in line with business processes and ensuring customers are kept up to date. Developing strong professional relationships with customers and colleagues alike Identifying opportunities to enhance the customer experience by making service improvement recommendations. Working proactively with customers/potential customers to generate leads and enquiries in conjunction with the Business Development Managers Manage stocks against agreed levels to ensure balance between OTIF levels, Production Capacity and Aged stock. Compliance with Company s Health and Safety requirements Work with other departments to develop efficient delivery of customer service requirements. Follow up and provision of feedback in relation to quotation provided to customer. To be successful in this role, candidates will need to demonstrate: Excellent communication skills both oral and written communication skills with a high level of numeracy A passion for customer care, developing good, productive working relationships with internal and external customers. Being able to work as part of a team as well as on their own initiative. Good organisational skills and an understanding of process and procedures throughout other departments encompassing the full product lifecycle. High levels of accuracy with data entry Good understanding of computer systems including Microsoft Excel and other Office products An ability to make decisions in line with current business processes. An ability to act with integrity and take ownership of customer service issues through to resolution.Able to remain calm under pressure and be confident in challenging situations. Ability to challenge existing processes for the benefit of Smurfit Westrock and the customer and where feasible implementation solutions. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday Friday role, £30,000 £35,000 salary, great benefits and career stability. The company: We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
Apr 25, 2026
Full time
Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday Friday role, £30,000 £35,000 salary, great benefits and career stability. The company: We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
Project Coordinator Contract - 6 Months South Nottinghamshire 30,000- 35,000 This is an exciting opportunity to join a forward-thinking, values-led organisation known for its strong culture, commitment to customer excellence, and drive for high performance. In this role, you'll work as part of a collaborative team, supporting project delivery and maintaining strong relationships with both customers and external partners. You'll play a key role in ensuring projects run smoothly from initial engagement through to completion. Description of the role: Collaborating with cross-functional teams to support project activity Assisting with customer interactions across the full project lifecycle Maintaining accurate and up-to-date system records Providing updates and ensuring clear communication throughout project delivery Managing multiple priorities in a fast-paced environment Contributing to ongoing improvements in processes and ways of working About you: Previous experience in a project support or coordination role Strong attention to detail and organisational skills Good commercial awareness Confident communication skills, with the ability to engage a range of stakeholders A proactive and adaptable approach Familiarity with ERP systems would be beneficial If you're looking to be part of a values-driven business where you can make an impact and support a range of customer projects, apply now!
Apr 25, 2026
Contractor
Project Coordinator Contract - 6 Months South Nottinghamshire 30,000- 35,000 This is an exciting opportunity to join a forward-thinking, values-led organisation known for its strong culture, commitment to customer excellence, and drive for high performance. In this role, you'll work as part of a collaborative team, supporting project delivery and maintaining strong relationships with both customers and external partners. You'll play a key role in ensuring projects run smoothly from initial engagement through to completion. Description of the role: Collaborating with cross-functional teams to support project activity Assisting with customer interactions across the full project lifecycle Maintaining accurate and up-to-date system records Providing updates and ensuring clear communication throughout project delivery Managing multiple priorities in a fast-paced environment Contributing to ongoing improvements in processes and ways of working About you: Previous experience in a project support or coordination role Strong attention to detail and organisational skills Good commercial awareness Confident communication skills, with the ability to engage a range of stakeholders A proactive and adaptable approach Familiarity with ERP systems would be beneficial If you're looking to be part of a values-driven business where you can make an impact and support a range of customer projects, apply now!
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: 28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed) . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2026
Contractor
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: 28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed) . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Role Overview This role blends Office coordination and HR administration with executive level support to our Executive Vice President, Sales, EMEA to deliver a world class experience for customers, partners, and employees, while ensuring the UK office operates smoothly and efficiently. The role would suit candidates with prior experience across some or all of these areas, or candidates looking to take the next step in their career who can clearly demonstrate where they are ready to operate independently and where they are seeking development. As AHEAD continues to grow, there will be real scope to specialise in one of the defined areas, depending on the individual's strengths and career ambitions. To be considered for this role, you must have the right to work in the UK. Visa sponsorship is not available for this role. Key Responsibilities Executive Support (25%) and Executive Briefing Centre (EBC) Coordination (25%) Provide proactive executive level support to the Executive Vice President, Sales, EMEA. Manage complex, fast changing calendar including internal and external meetings, client briefings, travel, and key deadlines, anticipating and resolving conflicts. Prepare, format and edit correspondence, presentations, reports and briefing materials, ensuring accuracy, consistency and professionalism. Coordinate domestic and international travel, including itineraries, accommodation, ground transportation and any last minute changes. Manage, track and process expenses and related documentation in line with company policies. Support the Executive Briefing Program, in delivering a world class customer experience for briefings hosted in the UK (in person, virtual and hybrid). Coordinate briefing logistics, including room bookings, catering, hospitality and visitor arrangements. Ensuring to liaise with internal IT for onsite IT/AV support for all events. Liaise with EVP and/or internal stakeholders to bring together agreed agendas, briefing packs, attendee lists, speakers, demo and follow up materials using existing templates and content. Help capture and track feedback, outcomes and follow up actions from briefings, feeding into continuous improvement of the program. Office Coordination including HR Administrative Support (50%) Act as the primary point of contact for UK office operations. Ensure the office environment is professional, and welcoming, maintaining meeting rooms, shared spaces, and workstations to a high standard. Support office systems and processes (e.g. access control, visitor management, local vendor relationships) and recommend improvements where needed. Coordinate internal meetings, town halls, and UK events. Arrange business travel for UK based employees in line with company policy. Provide HR administrative support, including onboarding/off boarding and recruitment coordination. Help coordinate local employee engagement, learning, and wellbeing initiatives. Provide a visible, approachable point of contact for day to day employee queries related to the office environment, local events, and basic HR processes, escalating to People & Culture where appropriate. Skills & Experience Essential Experience across at least two of the following: office coordination, executive support, event/briefing coordination, or HR administration. Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. Excellent communication and stakeholder management skills, including interaction with senior leaders and clients. Proven ability to coordinate events, meetings, or customer experiences end to end. High level of professionalism, discretion, and attention to detail. Proactive, solutions focused mindset with strong problem solving ability. Comfortable working independently and making decisions with minimal supervision. Proficiency in Microsoft Office 365. Experience in a fast paced, growth oriented or technology environment. Typically, 3-5 years' relevant experience. Desirable Experience with CRM tools (e.g. ). Exposure to HR/recruitment administration Experience supporting executive briefings, corporate hospitality, or B2B events. Qualifications Good general education (e.g. GCSEs and/or A levels (or equivalent). Relevant qualifications in business administration, events management, or similar would be beneficial but not essential. Additional professional training (e.g. Microsoft Office, HR admin, project coordination) would be advantageous. Working Hours & Flexibility Monday to Friday, 9.30 am - 5.30 pm Primarily onsite with occasional hybrid flexibility. Occasional flexibility is required to support events and global time zones. £35,000 - £50,000 a year The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
Apr 25, 2026
Full time
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Role Overview This role blends Office coordination and HR administration with executive level support to our Executive Vice President, Sales, EMEA to deliver a world class experience for customers, partners, and employees, while ensuring the UK office operates smoothly and efficiently. The role would suit candidates with prior experience across some or all of these areas, or candidates looking to take the next step in their career who can clearly demonstrate where they are ready to operate independently and where they are seeking development. As AHEAD continues to grow, there will be real scope to specialise in one of the defined areas, depending on the individual's strengths and career ambitions. To be considered for this role, you must have the right to work in the UK. Visa sponsorship is not available for this role. Key Responsibilities Executive Support (25%) and Executive Briefing Centre (EBC) Coordination (25%) Provide proactive executive level support to the Executive Vice President, Sales, EMEA. Manage complex, fast changing calendar including internal and external meetings, client briefings, travel, and key deadlines, anticipating and resolving conflicts. Prepare, format and edit correspondence, presentations, reports and briefing materials, ensuring accuracy, consistency and professionalism. Coordinate domestic and international travel, including itineraries, accommodation, ground transportation and any last minute changes. Manage, track and process expenses and related documentation in line with company policies. Support the Executive Briefing Program, in delivering a world class customer experience for briefings hosted in the UK (in person, virtual and hybrid). Coordinate briefing logistics, including room bookings, catering, hospitality and visitor arrangements. Ensuring to liaise with internal IT for onsite IT/AV support for all events. Liaise with EVP and/or internal stakeholders to bring together agreed agendas, briefing packs, attendee lists, speakers, demo and follow up materials using existing templates and content. Help capture and track feedback, outcomes and follow up actions from briefings, feeding into continuous improvement of the program. Office Coordination including HR Administrative Support (50%) Act as the primary point of contact for UK office operations. Ensure the office environment is professional, and welcoming, maintaining meeting rooms, shared spaces, and workstations to a high standard. Support office systems and processes (e.g. access control, visitor management, local vendor relationships) and recommend improvements where needed. Coordinate internal meetings, town halls, and UK events. Arrange business travel for UK based employees in line with company policy. Provide HR administrative support, including onboarding/off boarding and recruitment coordination. Help coordinate local employee engagement, learning, and wellbeing initiatives. Provide a visible, approachable point of contact for day to day employee queries related to the office environment, local events, and basic HR processes, escalating to People & Culture where appropriate. Skills & Experience Essential Experience across at least two of the following: office coordination, executive support, event/briefing coordination, or HR administration. Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. Excellent communication and stakeholder management skills, including interaction with senior leaders and clients. Proven ability to coordinate events, meetings, or customer experiences end to end. High level of professionalism, discretion, and attention to detail. Proactive, solutions focused mindset with strong problem solving ability. Comfortable working independently and making decisions with minimal supervision. Proficiency in Microsoft Office 365. Experience in a fast paced, growth oriented or technology environment. Typically, 3-5 years' relevant experience. Desirable Experience with CRM tools (e.g. ). Exposure to HR/recruitment administration Experience supporting executive briefings, corporate hospitality, or B2B events. Qualifications Good general education (e.g. GCSEs and/or A levels (or equivalent). Relevant qualifications in business administration, events management, or similar would be beneficial but not essential. Additional professional training (e.g. Microsoft Office, HR admin, project coordination) would be advantageous. Working Hours & Flexibility Monday to Friday, 9.30 am - 5.30 pm Primarily onsite with occasional hybrid flexibility. Occasional flexibility is required to support events and global time zones. £35,000 - £50,000 a year The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
We re looking for a passionate and organised pet Foster Coordinator to join our Rehoming & Fostering team in Southampton. This is a rewarding opportunity to play a vital role in helping pets find safe, loving homes while they wait for their forever families. Our fostering service is central to our mission, supporting more pets by providing temporary homes through a dedicated network of volunteer fosterers. In this role, you ll help grow and support that network, ensuring both pets and people have the best possible experience. More about the role As a Foster Coordinator, you ll recruit, support, and manage a diverse network of volunteer fosterers across your local area. Working closely with the Adoptions Coordinator, you ll monitor foster capacity, match pets to suitable homes, and ensure a smooth and effective fostering journey. You ll also build strong relationships within local communities and with partner organisations, promoting fostering opportunities and attracting new volunteers. Alongside maintaining a high-performing fostering service, you ll ensure fosterers feel valued, supported, and confident in their role. This is a full-time position, working Monday to Friday, 8:30am 5:00pm, plus one in three weekends (with two days off in lieu during the week). About you You re a confident communicator with strong interpersonal skills and the ability to build relationships with people from all backgrounds. You ll have experience managing or supporting volunteers, particularly in remote or community-based settings and understand how to motivate and guide them effectively. You re collaborative, proactive, and solutions-focused, with a genuine passion for helping others succeed in their roles. You re comfortable working in a fast-paced, sometimes emotionally challenging environment, and bring resilience, empathy, and sound judgement to your work. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers. Experience of having worked in an animal welfare environment. Good experience of running and marketing recruitment campaigns for volunteer roles. Experience of working with local communities and promoting volunteer opportunities Experience managing or supervising volunteers Experience working in an animal welfare environment Proven ability to plan and deliver volunteer recruitment campaigns Experience engaging with local communities and promoting opportunities Strong interviewing and selection skills Ability to work independently and manage a varied workload Experience managing relationships with volunteers, clients, or stakeholders Background in a customer-focused environment delivering high standards of service Experience supporting or implementing change initiatives Excellent written, verbal, and numerical communication skills Strong organisational, administrative, and analytical skills Confident using computerised systems Full UK driving licence Desirable (but not essential) Knowledge of animal behaviour and rescue environments Understanding of relevant animal welfare legislation Experience working collaboratively across teams Strong influencing and stakeholder engagement skills Awareness of safeguarding principles Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Thursday 29th April 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
Apr 25, 2026
Full time
We re looking for a passionate and organised pet Foster Coordinator to join our Rehoming & Fostering team in Southampton. This is a rewarding opportunity to play a vital role in helping pets find safe, loving homes while they wait for their forever families. Our fostering service is central to our mission, supporting more pets by providing temporary homes through a dedicated network of volunteer fosterers. In this role, you ll help grow and support that network, ensuring both pets and people have the best possible experience. More about the role As a Foster Coordinator, you ll recruit, support, and manage a diverse network of volunteer fosterers across your local area. Working closely with the Adoptions Coordinator, you ll monitor foster capacity, match pets to suitable homes, and ensure a smooth and effective fostering journey. You ll also build strong relationships within local communities and with partner organisations, promoting fostering opportunities and attracting new volunteers. Alongside maintaining a high-performing fostering service, you ll ensure fosterers feel valued, supported, and confident in their role. This is a full-time position, working Monday to Friday, 8:30am 5:00pm, plus one in three weekends (with two days off in lieu during the week). About you You re a confident communicator with strong interpersonal skills and the ability to build relationships with people from all backgrounds. You ll have experience managing or supporting volunteers, particularly in remote or community-based settings and understand how to motivate and guide them effectively. You re collaborative, proactive, and solutions-focused, with a genuine passion for helping others succeed in their roles. You re comfortable working in a fast-paced, sometimes emotionally challenging environment, and bring resilience, empathy, and sound judgement to your work. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers. Experience of having worked in an animal welfare environment. Good experience of running and marketing recruitment campaigns for volunteer roles. Experience of working with local communities and promoting volunteer opportunities Experience managing or supervising volunteers Experience working in an animal welfare environment Proven ability to plan and deliver volunteer recruitment campaigns Experience engaging with local communities and promoting opportunities Strong interviewing and selection skills Ability to work independently and manage a varied workload Experience managing relationships with volunteers, clients, or stakeholders Background in a customer-focused environment delivering high standards of service Experience supporting or implementing change initiatives Excellent written, verbal, and numerical communication skills Strong organisational, administrative, and analytical skills Confident using computerised systems Full UK driving licence Desirable (but not essential) Knowledge of animal behaviour and rescue environments Understanding of relevant animal welfare legislation Experience working collaboratively across teams Strong influencing and stakeholder engagement skills Awareness of safeguarding principles Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Thursday 29th April 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We're looking for a Data & Insights Coordinator who will work with our team to generate the evidence which is a core part of Khulisa's strategy and informs crucial strategic decisions. About Khulisa Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. About the role Khulisa has invested heavily in the development of its monitoring and evaluation framework, alongside augmenting its evaluation capacity and capability through innovation. At Khulisa, we're committed to making a difference in the lives of young people. We're a dynamic organization with a strong focus on evidence and impact. We use our evidence to inform future programme design and to influence policy and practice. This role will involve: Managing and developing the CRM (Salesforce) to ensure we collect high quality data at scale. Extracting meaningful insights to inform decision making, strategy development, and support the development of effective policies within the justice and education sectors. Ensuring the day-to-day operating of Khulisa s data recording, processing and reporting processes. Continually refining and improving Khulisa s internal MEL capacity including our evaluation systems; organisational and programme Theories of Change; evaluation indicators; data collection tools and define system improvements. Supporting the scoping and design of new programmes by providing data from past programmes, insights from beneficiaries and service-users, research into best practice and offer ongoing guidance on establishing best practice MEL systems and processes. For a full list of duties and responsibilities, please see the attached job description when you click the apply button. This is a hybrid role, with the post holder required to work mostly from home but with access to desk space in our London office. Travel to various locations in London and the North-West of England may also be necessary to fulfil the requirements of the role. What we're looking for Abilities/Experiences Developed experience of analysing data (ideally customer and audience data) and delivering insights to inform decision making. Experience in using data visualisation tools to create dashboards that improve efficiency and enable self serve insight. Excellent presentation skills and ability to write reports both verbally and in writing clearly and confidently to a range of internal and external stakeholders. Solution focussed and able to respond effectively to challenges and changes that emerge in research/evaluation projects and in the wider organisation. Ability to work collaboratively and build strong relationships with a diverse range of internal and external stakeholders. Comfortable working with stakeholders from non analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches. Proven ability to effectively plan, manage, and implement projects and initiatives. Demonstrated skill in prioritising tasks, managing conflicting demands, and ensuring high quality outcomes for both individual and team deliverables. Strong communication skills to influence and persuade at all levels, translating complex ideas into accessible formats. Experience of working with a range of CRM and evaluation software including Excel, Salesforce, PowerBI and others. Knowledge/Skills Excellent quantitative and qualitative research skills; Ability to work at pace and to tight deadlines; Excellent analysis, interpretation and storytelling skills; Outstanding eye for detail in all work; Outstanding written and editing skills; Skilled in using insight, evidence and impact evaluation data to influence internal and external audiences; Creative thinker with the ability to identify new approaches to deliver our learning needs; Solutions focused and able to respond effectively to challenges and changes that emerge in research/evaluation projects and in the wider organisation; Strong project management skills (from project initiation, project delivery, updating colleagues, driving a process, completing and learning); Experience in coaching others on a range of skills; Outstanding communication skills; Excellent collaboration, partnership and influencing skills; Flexibility and ability to embrace change, supporting colleagues to do the same. Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
Apr 24, 2026
Full time
We're looking for a Data & Insights Coordinator who will work with our team to generate the evidence which is a core part of Khulisa's strategy and informs crucial strategic decisions. About Khulisa Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. About the role Khulisa has invested heavily in the development of its monitoring and evaluation framework, alongside augmenting its evaluation capacity and capability through innovation. At Khulisa, we're committed to making a difference in the lives of young people. We're a dynamic organization with a strong focus on evidence and impact. We use our evidence to inform future programme design and to influence policy and practice. This role will involve: Managing and developing the CRM (Salesforce) to ensure we collect high quality data at scale. Extracting meaningful insights to inform decision making, strategy development, and support the development of effective policies within the justice and education sectors. Ensuring the day-to-day operating of Khulisa s data recording, processing and reporting processes. Continually refining and improving Khulisa s internal MEL capacity including our evaluation systems; organisational and programme Theories of Change; evaluation indicators; data collection tools and define system improvements. Supporting the scoping and design of new programmes by providing data from past programmes, insights from beneficiaries and service-users, research into best practice and offer ongoing guidance on establishing best practice MEL systems and processes. For a full list of duties and responsibilities, please see the attached job description when you click the apply button. This is a hybrid role, with the post holder required to work mostly from home but with access to desk space in our London office. Travel to various locations in London and the North-West of England may also be necessary to fulfil the requirements of the role. What we're looking for Abilities/Experiences Developed experience of analysing data (ideally customer and audience data) and delivering insights to inform decision making. Experience in using data visualisation tools to create dashboards that improve efficiency and enable self serve insight. Excellent presentation skills and ability to write reports both verbally and in writing clearly and confidently to a range of internal and external stakeholders. Solution focussed and able to respond effectively to challenges and changes that emerge in research/evaluation projects and in the wider organisation. Ability to work collaboratively and build strong relationships with a diverse range of internal and external stakeholders. Comfortable working with stakeholders from non analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches. Proven ability to effectively plan, manage, and implement projects and initiatives. Demonstrated skill in prioritising tasks, managing conflicting demands, and ensuring high quality outcomes for both individual and team deliverables. Strong communication skills to influence and persuade at all levels, translating complex ideas into accessible formats. Experience of working with a range of CRM and evaluation software including Excel, Salesforce, PowerBI and others. Knowledge/Skills Excellent quantitative and qualitative research skills; Ability to work at pace and to tight deadlines; Excellent analysis, interpretation and storytelling skills; Outstanding eye for detail in all work; Outstanding written and editing skills; Skilled in using insight, evidence and impact evaluation data to influence internal and external audiences; Creative thinker with the ability to identify new approaches to deliver our learning needs; Solutions focused and able to respond effectively to challenges and changes that emerge in research/evaluation projects and in the wider organisation; Strong project management skills (from project initiation, project delivery, updating colleagues, driving a process, completing and learning); Experience in coaching others on a range of skills; Outstanding communication skills; Excellent collaboration, partnership and influencing skills; Flexibility and ability to embrace change, supporting colleagues to do the same. Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
A fantastic opportunity has arisen for a Customer Support Coordinator to join a leading manufacturing business that is well established within its specialist market. You will be working in a fast-paced, dynamic environment as part of a warm and friendly team, where collaboration and customer focus are key. This is an exciting role offering variety, responsibility, and the chance to make a real impact. Job Description: Manage and service customer accounts to ensure efficient and effective delivery. Handle customer enquiries and complaints promptly, ensuring responses within agreed timeframe and in line with company procedures. Process sales orders, prepare quotations, and support breakdown/service requests accurately. Attend and contribute to internal and external meetings, including customer site visits. Provide excellent customer service while representing the company professionally at all times. Collaborate with internal teams and maintain strong working relationships across departments. Follow company procedures, ensure compliance with policies and quality standards, and support continuous improvement. Candidate Requirements: Previous experience within a customer focused role is essential Previous experience working within a manufacturing, engineering environment would be highly preferred Excel (basic - intermediate) Strong administrative skills Exceptional verbal and written communication is essential Excellent attention to detail Exceptional telephone manner with the ability to communicate on all levels Highly organised with the ability to work to strict deadlines This role is commutable from: Stoke on Trent, Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: Sales Administrator, sales administration, sales order processor, sales support Hours: Monday Friday 9:00 am 5:00 pm Salary: TBC Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Apr 24, 2026
Full time
A fantastic opportunity has arisen for a Customer Support Coordinator to join a leading manufacturing business that is well established within its specialist market. You will be working in a fast-paced, dynamic environment as part of a warm and friendly team, where collaboration and customer focus are key. This is an exciting role offering variety, responsibility, and the chance to make a real impact. Job Description: Manage and service customer accounts to ensure efficient and effective delivery. Handle customer enquiries and complaints promptly, ensuring responses within agreed timeframe and in line with company procedures. Process sales orders, prepare quotations, and support breakdown/service requests accurately. Attend and contribute to internal and external meetings, including customer site visits. Provide excellent customer service while representing the company professionally at all times. Collaborate with internal teams and maintain strong working relationships across departments. Follow company procedures, ensure compliance with policies and quality standards, and support continuous improvement. Candidate Requirements: Previous experience within a customer focused role is essential Previous experience working within a manufacturing, engineering environment would be highly preferred Excel (basic - intermediate) Strong administrative skills Exceptional verbal and written communication is essential Excellent attention to detail Exceptional telephone manner with the ability to communicate on all levels Highly organised with the ability to work to strict deadlines This role is commutable from: Stoke on Trent, Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: Sales Administrator, sales administration, sales order processor, sales support Hours: Monday Friday 9:00 am 5:00 pm Salary: TBC Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
We are committed to improving diversity and inclusion across our organisation. Don t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you re excited about the role but your experience or qualifications don t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions. The role: Shakespeare's Globe is seeking a Learning Coordinator to join the Learning team which focuses on delivering a range of projects for young people, schools and teachers. This team is responsible for coordinating the delivery of the ground breaking annual Playing Shakespeare with Deutsche Bank project; daily Lively Action workshops which bring Shakespeare to life for students from across the globe; high quality CPD for teachers, and a vast range of other projects, both revenue-generating and funded. The Learning Coordinator will be responsible for planning and delivering day-to-day and project-based Learning activity. This is essentially a project management role that offers the opportunity to work with a positive and inspiring team of permanent colleagues and freelance creatives, and to have a wide-ranging impact on young people across the UK and beyond. In the Learning team, we work with a diverse community of students from across London, the UK, and around the world. We want our team to reflect the breadth of perspectives and experiences within that community. We are committed to building an inclusive recruitment process that attracts and supports talented people from a wide range of backgrounds, particularly those who are currently underrepresented in our team, including those from a global majority background. Our aim is to ensure that the people we work with can see themselves and their potential reflected in who we are. We are looking for someone who is open to learning and is passionate about having an impact on young people s learning and lives. If you feel that you do not meet all of the criteria, but could contribute to the team and the experience of the young people we engage with, we want to hear from you! For principal responsibilities, please see the job description (downloadable from our website) Work pattern: Full time, Monday-Friday, 9am-5pm, working from home 1 day per week. The skills: A working knowledge of how schools and teachers function. A growth mindset - the belief that setbacks are learning opportunities that can help us improve. The ability to pick up new processes quickly, manage them independently and improve them further. Effective interpersonal skills with the ability to communicate diplomatically with a wide range of people at all levels from within and outside of the organisation. Strong organisational skills with proven ability to plan and prioritise a varied workload. Customer-focused with a professional approach to tasks. A supportive team member and good team worker. Strong attention to detail. Enthusiasm and willingness to learn. Excellent administrative skills with a good working knowledge of Windows-based software (particularly Excel); some familiarity with digital meeting platforms (e.g. Zoom or Teams) and customer relationship management (CRM) systems. This post is subject to an Enhanced DBS check Applications: For more information, please download the job description from our main jobs page. To apply, please complete the online application form (on our main jobs page) by 10:00am on Monday 11 May 2026. Tips for your cover letter (supporting info section of the application form): Be concise - no more than 2 pages, please! Focus on evidencing statements about your approach to work. If you are a team player, give us an example. If you are a problem-solver, give us an example. Remember, the main qualities we are looking for in this role are a growth mindset (see above), the ability to learn, and strong interpersonal skills. Examples of you demonstrating these qualities are what we are most interested in from your cover letter. If you have any questions on the recruitment process or the online application form, please via our main jobs page.
Apr 24, 2026
Full time
We are committed to improving diversity and inclusion across our organisation. Don t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you re excited about the role but your experience or qualifications don t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions. The role: Shakespeare's Globe is seeking a Learning Coordinator to join the Learning team which focuses on delivering a range of projects for young people, schools and teachers. This team is responsible for coordinating the delivery of the ground breaking annual Playing Shakespeare with Deutsche Bank project; daily Lively Action workshops which bring Shakespeare to life for students from across the globe; high quality CPD for teachers, and a vast range of other projects, both revenue-generating and funded. The Learning Coordinator will be responsible for planning and delivering day-to-day and project-based Learning activity. This is essentially a project management role that offers the opportunity to work with a positive and inspiring team of permanent colleagues and freelance creatives, and to have a wide-ranging impact on young people across the UK and beyond. In the Learning team, we work with a diverse community of students from across London, the UK, and around the world. We want our team to reflect the breadth of perspectives and experiences within that community. We are committed to building an inclusive recruitment process that attracts and supports talented people from a wide range of backgrounds, particularly those who are currently underrepresented in our team, including those from a global majority background. Our aim is to ensure that the people we work with can see themselves and their potential reflected in who we are. We are looking for someone who is open to learning and is passionate about having an impact on young people s learning and lives. If you feel that you do not meet all of the criteria, but could contribute to the team and the experience of the young people we engage with, we want to hear from you! For principal responsibilities, please see the job description (downloadable from our website) Work pattern: Full time, Monday-Friday, 9am-5pm, working from home 1 day per week. The skills: A working knowledge of how schools and teachers function. A growth mindset - the belief that setbacks are learning opportunities that can help us improve. The ability to pick up new processes quickly, manage them independently and improve them further. Effective interpersonal skills with the ability to communicate diplomatically with a wide range of people at all levels from within and outside of the organisation. Strong organisational skills with proven ability to plan and prioritise a varied workload. Customer-focused with a professional approach to tasks. A supportive team member and good team worker. Strong attention to detail. Enthusiasm and willingness to learn. Excellent administrative skills with a good working knowledge of Windows-based software (particularly Excel); some familiarity with digital meeting platforms (e.g. Zoom or Teams) and customer relationship management (CRM) systems. This post is subject to an Enhanced DBS check Applications: For more information, please download the job description from our main jobs page. To apply, please complete the online application form (on our main jobs page) by 10:00am on Monday 11 May 2026. Tips for your cover letter (supporting info section of the application form): Be concise - no more than 2 pages, please! Focus on evidencing statements about your approach to work. If you are a team player, give us an example. If you are a problem-solver, give us an example. Remember, the main qualities we are looking for in this role are a growth mindset (see above), the ability to learn, and strong interpersonal skills. Examples of you demonstrating these qualities are what we are most interested in from your cover letter. If you have any questions on the recruitment process or the online application form, please via our main jobs page.
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Apr 24, 2026
Full time
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Apr 24, 2026
Full time
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
