Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture International Organization for Migration Organizational Context and Scope In support of the Embassy and Consulate of the Republic of Korea (ROK) in Berlin, Germany, IOM will be providing administrative visa-related services among Korea Visa Application Centres (KVAC) in Europe, aimed at making the visa application process more timely and convenient. Under the overall supervision of IOM London, UK Project Coordinator and operational supervision of the KVAC Team Leader in Berlin, Germany, the Incumbent will provide administrative support for day-to-day operations of the KVAC operated by IOM. For more details about the role and how to apply, please visit our career page:
May 15, 2026
Full time
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture International Organization for Migration Organizational Context and Scope In support of the Embassy and Consulate of the Republic of Korea (ROK) in Berlin, Germany, IOM will be providing administrative visa-related services among Korea Visa Application Centres (KVAC) in Europe, aimed at making the visa application process more timely and convenient. Under the overall supervision of IOM London, UK Project Coordinator and operational supervision of the KVAC Team Leader in Berlin, Germany, the Incumbent will provide administrative support for day-to-day operations of the KVAC operated by IOM. For more details about the role and how to apply, please visit our career page:
Location: Highland, Hybrid - home and fixed office base, driving license required in order to travel for work and training purposes Salary: £36636-£40,968 per year Duration: 6 months with the option to extend, fixed term contract Hours: 35 hours per week Job title: Communications and Social Media Officer Immediate start preferred Job Purpose: The Highland Council / NHS Highland Models of Integration Review The Highland Council and NHS Highland are jointly reviewing the model under which health and social care services for adults and children are planned and delivered across the region. Highland currently operates a Lead Agency model, the only partnership of its kind in Scotland. They are now examining whether to enhance that model or transition to an Integration Joint Board (Body Corporate), bringing Highland in line with the rest of Scotland's health and social care partnerships. Both options are being taken forward for full engagement and consultation. No decision has been made. The purpose of this process is to hear from the people it affects, staff, communities and partners, before any recommendation is reached. A governance decision is expected in Autumn 2026. Responsibilities This is a role for a genuine wordsmith, someone who finds the human story inside a governance paper, who can write a social media caption that stops a thumb mid-scroll, and who understands that the same message needs to land differently for a parent in Portree, a carer in Wick, and a community councillor in Fort William. You will be producing content across the full communications mix: social media, digital graphics, video, news releases, web copy and event promotion. You will not be waiting to be briefed on what to say, you will be the one shaping it. Design matters here too. You will have a confident eye for visual content and the skills to create material that looks considered and purposeful not like a committee approved it. Whether that is a graphic for Instagram, a short video for Facebook, or a printed flyer for a community event in a village hall with no wi-fi, you will know how to make it work for the audience and the platform. The goal behind all of it is simple: to get people to the table. The Models of Integration review will only be as good as the conversations it generates, and those conversations depend on people understanding why it matters to them and feeling invited to take part. Across a region this size and this varied, that takes creativity, persistence, and a communicator who genuinely cares about reaching the people who are easiest to miss. You will report into the Engagement Coordinator. You will understand the requirements of political neutrality in a public sector setting and know how to communicate about a live review in a way that informs rather than steers. You will also be comfortable responding to media enquiries as the programme becomes increasingly public-facing. If you are a creative, confident communicator with strong design and social media skills and the rare ability to make complicated things feel simple and worth caring about, this is the role for you. How to apply Please contact to discuss the role in more detail. We will have a conversation outlining the requirements for the role and understanding your skills suitable to the role. I can share the full role outlines, including key responsibilities and person specification. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
May 15, 2026
Full time
Location: Highland, Hybrid - home and fixed office base, driving license required in order to travel for work and training purposes Salary: £36636-£40,968 per year Duration: 6 months with the option to extend, fixed term contract Hours: 35 hours per week Job title: Communications and Social Media Officer Immediate start preferred Job Purpose: The Highland Council / NHS Highland Models of Integration Review The Highland Council and NHS Highland are jointly reviewing the model under which health and social care services for adults and children are planned and delivered across the region. Highland currently operates a Lead Agency model, the only partnership of its kind in Scotland. They are now examining whether to enhance that model or transition to an Integration Joint Board (Body Corporate), bringing Highland in line with the rest of Scotland's health and social care partnerships. Both options are being taken forward for full engagement and consultation. No decision has been made. The purpose of this process is to hear from the people it affects, staff, communities and partners, before any recommendation is reached. A governance decision is expected in Autumn 2026. Responsibilities This is a role for a genuine wordsmith, someone who finds the human story inside a governance paper, who can write a social media caption that stops a thumb mid-scroll, and who understands that the same message needs to land differently for a parent in Portree, a carer in Wick, and a community councillor in Fort William. You will be producing content across the full communications mix: social media, digital graphics, video, news releases, web copy and event promotion. You will not be waiting to be briefed on what to say, you will be the one shaping it. Design matters here too. You will have a confident eye for visual content and the skills to create material that looks considered and purposeful not like a committee approved it. Whether that is a graphic for Instagram, a short video for Facebook, or a printed flyer for a community event in a village hall with no wi-fi, you will know how to make it work for the audience and the platform. The goal behind all of it is simple: to get people to the table. The Models of Integration review will only be as good as the conversations it generates, and those conversations depend on people understanding why it matters to them and feeling invited to take part. Across a region this size and this varied, that takes creativity, persistence, and a communicator who genuinely cares about reaching the people who are easiest to miss. You will report into the Engagement Coordinator. You will understand the requirements of political neutrality in a public sector setting and know how to communicate about a live review in a way that informs rather than steers. You will also be comfortable responding to media enquiries as the programme becomes increasingly public-facing. If you are a creative, confident communicator with strong design and social media skills and the rare ability to make complicated things feel simple and worth caring about, this is the role for you. How to apply Please contact to discuss the role in more detail. We will have a conversation outlining the requirements for the role and understanding your skills suitable to the role. I can share the full role outlines, including key responsibilities and person specification. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you'll be the first point of contact for young people facing homelessness-assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East . If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest's stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard
May 15, 2026
Full time
Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you'll be the first point of contact for young people facing homelessness-assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East . If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest's stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing E-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have/Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 15, 2026
Full time
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing E-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have/Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
May 15, 2026
Seasonal
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
Introduction to Reset Reset is a bold new incubation designed to dramatically change the lives of some of the most vulnerable children in England today for the better. Reset exists for children who are on, or at risk of being placed on Deprivation of Liberty orders due to the high risks they face from themselves or others, their complex and intersecting needs, and due to the lack of effective support available. The children Reset will support are likely to be aged 12 to 18 and face complex challenges that often stem from the impact of traumatic childhood experiences, such as mental ill-health, self-harming, being sexually and/or criminally exploited and getting caught in harmful risk-taking behaviours including the use of harmful substances such as drugs and alcohol. Reset is determined to ensure that, wherever possible, children are able to thrive back within their own families and/or communities. About the role We are looking for a highly organised, proactive and thoughtful coordinator to support the Chief Executive and founding team during this exciting early stage of Reset s development. Alongside executive support, this role offers exposure to the breadth of work at Reset, from operations to communications, philanthropy and wider organisational work. To thrive in the role, you will be highly organised, proactive, detail-oriented and keen to contribute across a small and ambitious team where no two days will be the same. You will enjoy working flexibly and collaboratively, building relationships, and helping things run smoothly for the team and partners around us. This role will play an important part in helping shape Reset s culture, systems and ways of working during this early stage of development. With a strong commitment to your growth, we offer support to help you excel professionally and advance your career, as well as a flexible working culture that champions both impact and balance. We provide in-office collaboration time with genuine flexibility to support your wellbeing, personal commitments, and life outside work. Job Description The role: Reset s Coordinator will provide high-quality organisational and administrative support to the Chief Executive and wider founding team, enabling them to work efficiently and to maximum effect. You will play an important role in keeping the organisation running smoothly day-to-day while driving key projects and priorities across the organisation. As part of a small, high-impact team, you will gain broad exposure to a wide range of work, take on real responsibility and play a vital role in helping Reset establish itself successfully. This role would suit someone who is highly organised, eager to learn and energised by a fast-moving and mission-driven environment where priorities shift and no two days are the same. Key responsibilities Executive Support Proactively manage complex diaries, scheduling and meeting coordination for the Chief Executive and senior team Anticipate the needs of the senior team by keeping on top of key priorities Coordinate travel, accommodation and logistics Prepare meeting agendas, papers and briefing documents Take notes, track and follow through on actions from meetings where required Draft emails, presentations and other documents Support preparation for external meetings, events and presentations Coordination and Administration Support the delivery of organisational priorities and projects Maintain clear systems, records and filing processes Facilitate internal meetings and team logistics Assist with office management and operational administration Support governance processes, including preparing papers for board meetings Stakeholder Support Act as a professional and welcoming point of contact for external partners and stakeholders Manage meeting logistics and support ongoing communications Support follow-up actions and relationship management Wider team support Contribute to building a positive, organised and collaborative team culture Proactively contribute to improving systems, processes and ways of working across Reset Support ad hoc projects and tasks across the organisation Take initiative and help solve problems as they arise Support research, briefing and background preparation across organisational priorities where needed Who we are looking for We are looking for someone who is organised, proactive and keen to learn and who is comfortable in a small, evolving organisation where priorities may change quickly. You do not need extensive experience, but you do need strong judgement, attention to detail and a willingness to take ownership. Essential skills, experience, and attributes Passionate about creating a fairer society where all young people thrive Previous administrative, operations or coordination experience, ideally supporting senior level staff or small teams Excellent organisational, time management and planning skills with the ability to manage multiple priorities and work independently Strong interpersonal and communication skills, both written and verbal, with the ability to build positive working relationships at all levels Proactive, adaptable and solution-focused, with the willingness to take initiative in a start-up environment A commitment to implementing and improving systems, processes and ways of working as the organisation grows High level of attention to detail and accuracy in managing information, schedules and documentation The ability to exercise good judgement Strong IT skills, including confidence using Microsoft Office / Google Workspace Ability to work with discretion, professionalism and confidentiality, including working with confidential documentation and information Right to work in the UK Desirable experience Experience working in a charity, education, public service or start-up environment Experience organising meetings, events or projects Interest in social impact, children s services or systems change Development Opportunity This role offers an excellent opportunity to learn and grow within a fast-moving, mission-driven organisation. The successful candidate will work closely with experienced senior leaders and gain broad exposure across how a new organisation is built and run, including operations, partnerships and organisational development. Over time, there will be opportunities to take on greater responsibility depending on your strengths and interests. Incubation by Purposeful Ventures Reset will be incubated by Purposeful Ventures. About Purposeful Ventures Our vision is of a fairer society where all young people thrive. Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years. We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change. We are working with a wide range of organisations across the following portfolio areas to build and strengthen outstanding organisations that deliver systemic impact. The vision of Purposeful Ventures is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential. To date, Purposeful has provided Reset with expertise and funding to complete an 18-month research, feasibility and development phase to enable the ground to be laid to establish the initial Reset Practice in Autumn 2026. By launching Reset as an incubation, Reset benefits from the oversight, governance, expertise, operations (HR, finance, and IT) and network of the Purposeful team while being able to focus on the delivery of creating Reset as an organisation that can have immediate impact and flourish in the future. We are excited to begin the search for Reset s Coordinator. We have secured initial funding and are actively securing funding for the full two-year pilot, which includes funds for these roles. We appreciate that candidates are likely to need clarity around timing, funding and transitions, and we will have open discussions with candidates about fundraising milestones during the interview process.
May 15, 2026
Full time
Introduction to Reset Reset is a bold new incubation designed to dramatically change the lives of some of the most vulnerable children in England today for the better. Reset exists for children who are on, or at risk of being placed on Deprivation of Liberty orders due to the high risks they face from themselves or others, their complex and intersecting needs, and due to the lack of effective support available. The children Reset will support are likely to be aged 12 to 18 and face complex challenges that often stem from the impact of traumatic childhood experiences, such as mental ill-health, self-harming, being sexually and/or criminally exploited and getting caught in harmful risk-taking behaviours including the use of harmful substances such as drugs and alcohol. Reset is determined to ensure that, wherever possible, children are able to thrive back within their own families and/or communities. About the role We are looking for a highly organised, proactive and thoughtful coordinator to support the Chief Executive and founding team during this exciting early stage of Reset s development. Alongside executive support, this role offers exposure to the breadth of work at Reset, from operations to communications, philanthropy and wider organisational work. To thrive in the role, you will be highly organised, proactive, detail-oriented and keen to contribute across a small and ambitious team where no two days will be the same. You will enjoy working flexibly and collaboratively, building relationships, and helping things run smoothly for the team and partners around us. This role will play an important part in helping shape Reset s culture, systems and ways of working during this early stage of development. With a strong commitment to your growth, we offer support to help you excel professionally and advance your career, as well as a flexible working culture that champions both impact and balance. We provide in-office collaboration time with genuine flexibility to support your wellbeing, personal commitments, and life outside work. Job Description The role: Reset s Coordinator will provide high-quality organisational and administrative support to the Chief Executive and wider founding team, enabling them to work efficiently and to maximum effect. You will play an important role in keeping the organisation running smoothly day-to-day while driving key projects and priorities across the organisation. As part of a small, high-impact team, you will gain broad exposure to a wide range of work, take on real responsibility and play a vital role in helping Reset establish itself successfully. This role would suit someone who is highly organised, eager to learn and energised by a fast-moving and mission-driven environment where priorities shift and no two days are the same. Key responsibilities Executive Support Proactively manage complex diaries, scheduling and meeting coordination for the Chief Executive and senior team Anticipate the needs of the senior team by keeping on top of key priorities Coordinate travel, accommodation and logistics Prepare meeting agendas, papers and briefing documents Take notes, track and follow through on actions from meetings where required Draft emails, presentations and other documents Support preparation for external meetings, events and presentations Coordination and Administration Support the delivery of organisational priorities and projects Maintain clear systems, records and filing processes Facilitate internal meetings and team logistics Assist with office management and operational administration Support governance processes, including preparing papers for board meetings Stakeholder Support Act as a professional and welcoming point of contact for external partners and stakeholders Manage meeting logistics and support ongoing communications Support follow-up actions and relationship management Wider team support Contribute to building a positive, organised and collaborative team culture Proactively contribute to improving systems, processes and ways of working across Reset Support ad hoc projects and tasks across the organisation Take initiative and help solve problems as they arise Support research, briefing and background preparation across organisational priorities where needed Who we are looking for We are looking for someone who is organised, proactive and keen to learn and who is comfortable in a small, evolving organisation where priorities may change quickly. You do not need extensive experience, but you do need strong judgement, attention to detail and a willingness to take ownership. Essential skills, experience, and attributes Passionate about creating a fairer society where all young people thrive Previous administrative, operations or coordination experience, ideally supporting senior level staff or small teams Excellent organisational, time management and planning skills with the ability to manage multiple priorities and work independently Strong interpersonal and communication skills, both written and verbal, with the ability to build positive working relationships at all levels Proactive, adaptable and solution-focused, with the willingness to take initiative in a start-up environment A commitment to implementing and improving systems, processes and ways of working as the organisation grows High level of attention to detail and accuracy in managing information, schedules and documentation The ability to exercise good judgement Strong IT skills, including confidence using Microsoft Office / Google Workspace Ability to work with discretion, professionalism and confidentiality, including working with confidential documentation and information Right to work in the UK Desirable experience Experience working in a charity, education, public service or start-up environment Experience organising meetings, events or projects Interest in social impact, children s services or systems change Development Opportunity This role offers an excellent opportunity to learn and grow within a fast-moving, mission-driven organisation. The successful candidate will work closely with experienced senior leaders and gain broad exposure across how a new organisation is built and run, including operations, partnerships and organisational development. Over time, there will be opportunities to take on greater responsibility depending on your strengths and interests. Incubation by Purposeful Ventures Reset will be incubated by Purposeful Ventures. About Purposeful Ventures Our vision is of a fairer society where all young people thrive. Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years. We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change. We are working with a wide range of organisations across the following portfolio areas to build and strengthen outstanding organisations that deliver systemic impact. The vision of Purposeful Ventures is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential. To date, Purposeful has provided Reset with expertise and funding to complete an 18-month research, feasibility and development phase to enable the ground to be laid to establish the initial Reset Practice in Autumn 2026. By launching Reset as an incubation, Reset benefits from the oversight, governance, expertise, operations (HR, finance, and IT) and network of the Purposeful team while being able to focus on the delivery of creating Reset as an organisation that can have immediate impact and flourish in the future. We are excited to begin the search for Reset s Coordinator. We have secured initial funding and are actively securing funding for the full two-year pilot, which includes funds for these roles. We appreciate that candidates are likely to need clarity around timing, funding and transitions, and we will have open discussions with candidates about fundraising milestones during the interview process.
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
May 15, 2026
Full time
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment. Client Details The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients. Description Respond promptly and professionally to customer inquiries via phone and email. Process customer orders accurately and efficiently using internal systems. Coordinate with internal departments to ensure timely delivery of products and services. Maintain detailed and accurate records of customer interactions and transactions. Resolve customer issues by identifying solutions and escalating when necessary. Support the sales team by providing relevant customer information and updates. Monitor and manage stock levels to meet customer demands effectively. Contribute to continuous improvement initiatives within the customer service function. Profile A successful Customer Service Coordinator should have: Strong communication and interpersonal skills to build positive relationships with customers. Proficiency in using customer relationship management (CRM) systems and Microsoft Office tools. Excellent organisational skills with a keen eye for detail. Ability to work collaboratively within a team and independently when required. Experience in a customer service role, ideally within the industrial or manufacturing sector. A proactive approach to problem-solving and a commitment to customer satisfaction. Job Offer Competitive salary ranging from £26,000 to £29,000 per year. Hybrid working options to support work-life balance. Free on-site parking for added convenience. Opportunity to work in a permanent role within a supportive company culture. If you're a motivated individual seeking a career in customer service within the industrial and manufacturing industry, apply now to join the team in Leeds. Customer Service Coordinator
May 15, 2026
Full time
This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment. Client Details The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients. Description Respond promptly and professionally to customer inquiries via phone and email. Process customer orders accurately and efficiently using internal systems. Coordinate with internal departments to ensure timely delivery of products and services. Maintain detailed and accurate records of customer interactions and transactions. Resolve customer issues by identifying solutions and escalating when necessary. Support the sales team by providing relevant customer information and updates. Monitor and manage stock levels to meet customer demands effectively. Contribute to continuous improvement initiatives within the customer service function. Profile A successful Customer Service Coordinator should have: Strong communication and interpersonal skills to build positive relationships with customers. Proficiency in using customer relationship management (CRM) systems and Microsoft Office tools. Excellent organisational skills with a keen eye for detail. Ability to work collaboratively within a team and independently when required. Experience in a customer service role, ideally within the industrial or manufacturing sector. A proactive approach to problem-solving and a commitment to customer satisfaction. Job Offer Competitive salary ranging from £26,000 to £29,000 per year. Hybrid working options to support work-life balance. Free on-site parking for added convenience. Opportunity to work in a permanent role within a supportive company culture. If you're a motivated individual seeking a career in customer service within the industrial and manufacturing industry, apply now to join the team in Leeds. Customer Service Coordinator
Project Coordinator/Manager (Part-Time) Hours: 3 days a week (21+ hours) Salary: 30,000 - 35,000 pro rata We're looking for an organised and people-focused Coordinator to support a professional services team working with a key client. This role suits someone who enjoys coordination, communication, and being a central point of contact. Key Responsibilities Act as first point of contact for staff supporting the client Coordinate meetings, diaries, and 1-to-1s across teams and time zones Arrange UK and international travel (flights, hotels, transport) Hold 1-1's with team, happy to have those diffcult conversations Send regular team communications and support engagement activities Support senior stakeholders with meeting preparation and updates Assist with invoicing, travel costs, and general administration Skills & Experience Strong organisation and communication skills Confident handling confidential and sensitive matters Experience coordinating travel, meetings, or projects Comfortable working independently Previous coordination or people-support experience beneficial Full, clean UK driving licence required Benefits 25+ days holiday plus bank holidays Flexible working Private medical cover & health cash plan Gym discount, cycle scheme, EV scheme Paid charity day & free parking INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 15, 2026
Full time
Project Coordinator/Manager (Part-Time) Hours: 3 days a week (21+ hours) Salary: 30,000 - 35,000 pro rata We're looking for an organised and people-focused Coordinator to support a professional services team working with a key client. This role suits someone who enjoys coordination, communication, and being a central point of contact. Key Responsibilities Act as first point of contact for staff supporting the client Coordinate meetings, diaries, and 1-to-1s across teams and time zones Arrange UK and international travel (flights, hotels, transport) Hold 1-1's with team, happy to have those diffcult conversations Send regular team communications and support engagement activities Support senior stakeholders with meeting preparation and updates Assist with invoicing, travel costs, and general administration Skills & Experience Strong organisation and communication skills Confident handling confidential and sensitive matters Experience coordinating travel, meetings, or projects Comfortable working independently Previous coordination or people-support experience beneficial Full, clean UK driving licence required Benefits 25+ days holiday plus bank holidays Flexible working Private medical cover & health cash plan Gym discount, cycle scheme, EV scheme Paid charity day & free parking INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Michael Page Property and Construction
Leeds, Yorkshire
The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!
May 15, 2026
Full time
The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + Benefits Permanent Our client is seeking an outgoing, quick-thinking Service Dispatch Coordinator to join a busy, fast-paced service operations team based in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes. You will act as the vital link between customers, engineers, and internal teams. Service Administrator - experience required: Proven experience in service coordination/administration OR scheduling Ideally, experience scheduling engineers within a reactive service or engineering environment Previous experience working in a fast-paced environment is essential Resilient, with the ability to manage a high workload effectively Adaptable and responsive to change Able to use own initiative and work independently Confident communicator, both with internal teams and customers Motivated, proactive, and organised Service Administrator - key Responsibilities: Dispatching engineers in line with SLAs, including urgent and reactive jobs Managing work orders, service contracts, and invoicing Coordinating maintenance, installations, and reactive callouts Supporting billing, parts ordering, and system updates (e.g. ServiceMax/SAP) Monitoring schedules to maximise engineer utilisation Service Administrator - what s on Offer: Hybrid working (3 days office / 2 days home) 25 days holiday + birthday leave Private healthcare & dental Pension scheme Please apply now if you have relevant experience aligned to the above requirements. Thank you and good luck!
May 15, 2026
Full time
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + Benefits Permanent Our client is seeking an outgoing, quick-thinking Service Dispatch Coordinator to join a busy, fast-paced service operations team based in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes. You will act as the vital link between customers, engineers, and internal teams. Service Administrator - experience required: Proven experience in service coordination/administration OR scheduling Ideally, experience scheduling engineers within a reactive service or engineering environment Previous experience working in a fast-paced environment is essential Resilient, with the ability to manage a high workload effectively Adaptable and responsive to change Able to use own initiative and work independently Confident communicator, both with internal teams and customers Motivated, proactive, and organised Service Administrator - key Responsibilities: Dispatching engineers in line with SLAs, including urgent and reactive jobs Managing work orders, service contracts, and invoicing Coordinating maintenance, installations, and reactive callouts Supporting billing, parts ordering, and system updates (e.g. ServiceMax/SAP) Monitoring schedules to maximise engineer utilisation Service Administrator - what s on Offer: Hybrid working (3 days office / 2 days home) 25 days holiday + birthday leave Private healthcare & dental Pension scheme Please apply now if you have relevant experience aligned to the above requirements. Thank you and good luck!
Customer Service Coordinator Nights Shift £30,332 + up to £4,800 uplift on call out rota Gravesend Permanent position /Tuesday - Friday / 6pm - 6am available & Monday - Thursday 6pm - 6am available 1 in 4 weeks Call out working from home (Saturday and Sunday) Have you got experience working in a fast-paced environment? Are you familiar with scheduling engineers? We are a leading commercial drainage company in the UK, seeking an organised Customer Service Coordinator to support the help desk and liaising with our engineers as part of our Rapid Response team, in a night shift role. We are recruiting a Customer Service Coordinator for a night shift position. In return, we are offering a salary of £30332. Your responsibilities will include: Answering the telephone calls from our engineers, customers, and colleagues Loading new job requests onto our internal job management system and client portals Planning and allocating new job requests, working within SLA timescales and responding to emergency jobs Provide assistance to engineers when they are on site Advising clients on best course of action for issues Dealing with customer queries Closing jobs on the system once they've been successfully completed Supporting other departments over night with additional admin tasks as required by the business The ideal candidate: Previous experience working on a busy helpdesk, scheduling engineers or in a pressurised customer service focused role Effective communication and organisational skills Computer literate - a good working knowledge of Word and Excel A team player who also has the ability to use their own initiative and meet deadlines
May 15, 2026
Full time
Customer Service Coordinator Nights Shift £30,332 + up to £4,800 uplift on call out rota Gravesend Permanent position /Tuesday - Friday / 6pm - 6am available & Monday - Thursday 6pm - 6am available 1 in 4 weeks Call out working from home (Saturday and Sunday) Have you got experience working in a fast-paced environment? Are you familiar with scheduling engineers? We are a leading commercial drainage company in the UK, seeking an organised Customer Service Coordinator to support the help desk and liaising with our engineers as part of our Rapid Response team, in a night shift role. We are recruiting a Customer Service Coordinator for a night shift position. In return, we are offering a salary of £30332. Your responsibilities will include: Answering the telephone calls from our engineers, customers, and colleagues Loading new job requests onto our internal job management system and client portals Planning and allocating new job requests, working within SLA timescales and responding to emergency jobs Provide assistance to engineers when they are on site Advising clients on best course of action for issues Dealing with customer queries Closing jobs on the system once they've been successfully completed Supporting other departments over night with additional admin tasks as required by the business The ideal candidate: Previous experience working on a busy helpdesk, scheduling engineers or in a pressurised customer service focused role Effective communication and organisational skills Computer literate - a good working knowledge of Word and Excel A team player who also has the ability to use their own initiative and meet deadlines
A specialist engineering business in the West of England is seeking a Service Engineer Coordinator to support and coordinate their Service & Validation function. The successful candidate will have strong organisational skills to manage field engineers' schedules and communications with clients. You'll assist in service delivery and compliance, offering a clear pathway for progression within a growing team. The position includes benefits like pension and private healthcare, with ongoing training opportunities.
May 15, 2026
Full time
A specialist engineering business in the West of England is seeking a Service Engineer Coordinator to support and coordinate their Service & Validation function. The successful candidate will have strong organisational skills to manage field engineers' schedules and communications with clients. You'll assist in service delivery and compliance, offering a clear pathway for progression within a growing team. The position includes benefits like pension and private healthcare, with ongoing training opportunities.
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 15, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: £42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: £42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Role: Principal Regulatory Policy Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: Hybrid, attending an office location in Westminster, London Salary: Up to £86,212 and Civil Service Pension + up to Zones 1-6 London oyster card (or a daily contribution to travel of up to £16.30) + 30 days holiday and bank holidays Closing Date: 18 May Interviews planned for: week commencing 1June Working pattern: Full-time - The SSRO welcomes flexible working arrangements. Principal Regulatory Policy Manager This is an opportunity to join the Single Source Regulations Office (SSRO) as a Principal Regulatory Policy Manager, contributing toward the success of procurement and delivery of key non-competitive defence equipment capabilities such as the new Dreadnought class of nuclear submarines, Type 26 frigates and Skynet military satellites. We have over £115bn of contracts regulated through the regulatory framework. This is an exciting and challenging time for defence with a fast-evolving threat environment, and the Government's Strategic Defence Review and Defence Industrial Strategy now published and being implemented. The SSRO is playing an active role in these vital developments looking at how our regulatory regime can best play a part in incentivising a faster pace of delivery while protecting taxpayer value for money and ensuring fair prices to contractors that allow them to thrive. As a Principal Regulatory Policy Manager in the SSRO you will be at the heart of our thinking on how to evolve the single source regime in line with the Government's objectives. You will work with a wide range of stakeholders across the defence establishment both in the MOD and the defence industry. You will be an important part of a dynamic organisation enhancing the SSRO's reputation as an independent expert body and thought leader. The SSRO is an executive non-departmental public body that plays a central role in the regulation of the UK government's non-competitive procurement of military capabilities. The framework places controls on the prices of qualifying defence contracts and imposes transparency obligations on defence contractors. Amongst other things we establish the baseline profit rate for contracts under the single source regime, hold and analyse a wide range of contract and supplier data, publish guidance on what costs are allowable, give opinions and determinations on areas of disagreement between MOD and contractors and constantly look for ways to improve and strengthen the regime. This is a full-time role, and we would be happy to consider flexible working arrangements for the successful candidate. What will I be doing? Responsibilities Provide high-level policy expertise and advice to develop and deliver aspects of the SSRO's vision, objectives, strategies, policies and plans, including: Horizon-scanning and foresight work to inform the SSRO's future planning and strategic priorities. Keeping up to date with significant public sector, regulatory policy and parliamentary developments and disseminating this intelligence within the SSRO. Developing a strong understanding of qualifying defence contracts including key statistics and details about those the SSRO regulates. Lead the SSRO Support function including the helpdesk which primarily deals with queries about the contracting, pricing and reporting provisions of the regulatory framework, ensuring MOD and industry stakeholders are satisfied with the support services they receive. This includes: Ensuring helpdesk queries are responded to in a timely manner and within expected timescales. Ensuring onboarding sessions (which induct contractors new to the regulatory framework) and training sessions are delivered effectively and stakeholders are satisfied. Disseminating within the SSRO intelligence and information derived from support engagement so as to inform our other work. Effective line management of the Stakeholder Support Manager and the Stakeholder Support Coordinator inspiring them to deliver their best. Lead complex projects and activities, taking responsibility for delivering high quality, timely outputs. Examples of such projects/activities include: Leading the SSRO's international engagement with partner organisations and ensure that the organisation continues to be a contributing member of the International Community of Practice (ICOP). Reviewing the Act and the Regulations that govern the SSRO's activities to identify potential improvements that will make the single source regulatory framework more effective and formulate recommendations to the Secretary of State. Improving pricing and reporting under the regulatory framework. Developing the Corporate Plan, the Internal Business Plan and other strategies as required. Providing guidance to stakeholders about the operation of the regulatory framework, supporting them to implement the framework effectively and efficiently, and responding to their questions. Collaborate with staff across the SSRO and work successfully in multi-disciplinary teams, including project teams drawn from across other established teams. Share knowledge with colleagues where this will assist their work. Manage and lead such teams as required. Engage effectively with stakeholders across the defence community (both public and private sector) and wider Government and regulators. Manage public consultations and other appropriate channels of engagement. Communicate the SSRO's work with influence, including preparing high quality documents. Draft in a language and style that conveys technical information in a way that is easy for non-technical audiences to comprehend. Give presentations to a wide range of internal and external audiences. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Investigate and make best use of available technology, including exploring how artificial intelligence can contribute new and innovative ways to deliver our work that improve quality and efficiency. Be a role model for the SSRO's values and behaviours and an active participant in the SSRO's corporate life. Undertake such other duties as the SSRO may require, in line with business need. Person specification Essential Educated to degree level, or equivalent professional qualification or experience. Experience of working within the defence sector. Strong critical thinking abilities to challenge and consider alternatives when looking at issues. Able to master the detail, to interpret and interrogate data and derive insights from it to inform our choices, whilst not losing the bigger picture. Flexibility in thinking and ability to deal with ambiguity and change. Ability to understand complex ideas/issues and develop policies and processes that work in a defence and regulatory setting both for Government and industry. Able to take high level steers from senior staff and translate into options that are implementable for our regulatory regime, including development of ideas emerging from reviews of the legislation which governs our work. A self-starter, practical and pragmatic, with a high level of project, time and resource management skills, who demonstrates a flexible 'can do' attitude, takes on challenges and has the tenacity to actively challenge processes. Experience of planning and delivering research projects or policy reviews, with a demonstrated ability to present complex data in a clear and easy-to-understand format including both written and oral presentations for a variety of audiences. Proven ability to work collaboratively including over organisational boundaries, build relationships and engage with internal and external stakeholders while maintaining credibility and professionalism. Friendly, customer-centric approach to engaging with stakeholders and dealing with the pressures of enquiries. Conveys confidence and authority in a complex environment. Acts with integrity and consideration for others. A proficient user of MS Office packages particularly Excel, PowerPoint and Word or equivalent. Desirable A good understanding of defence or public procurement, especially commercial contracting from either an MOD and/or defence industry perspective Experience of handling sensitive data (e.g. commercial, political, intelligence, military, health, personal data or justice). Experience of developing standards or guidance, for example running consultations, development of exposure drafts and policy papers, running working groups or technical discussion panels. A good understanding of commercial economics and economic regulation in the UK. Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance but is not a reserved role and is therefore open to foreign or dual nationals. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined in the person specification, using appropriate examples; and Your CV, setting out your qualifications and experience . click apply for full job details
May 15, 2026
Full time
Role: Principal Regulatory Policy Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: Hybrid, attending an office location in Westminster, London Salary: Up to £86,212 and Civil Service Pension + up to Zones 1-6 London oyster card (or a daily contribution to travel of up to £16.30) + 30 days holiday and bank holidays Closing Date: 18 May Interviews planned for: week commencing 1June Working pattern: Full-time - The SSRO welcomes flexible working arrangements. Principal Regulatory Policy Manager This is an opportunity to join the Single Source Regulations Office (SSRO) as a Principal Regulatory Policy Manager, contributing toward the success of procurement and delivery of key non-competitive defence equipment capabilities such as the new Dreadnought class of nuclear submarines, Type 26 frigates and Skynet military satellites. We have over £115bn of contracts regulated through the regulatory framework. This is an exciting and challenging time for defence with a fast-evolving threat environment, and the Government's Strategic Defence Review and Defence Industrial Strategy now published and being implemented. The SSRO is playing an active role in these vital developments looking at how our regulatory regime can best play a part in incentivising a faster pace of delivery while protecting taxpayer value for money and ensuring fair prices to contractors that allow them to thrive. As a Principal Regulatory Policy Manager in the SSRO you will be at the heart of our thinking on how to evolve the single source regime in line with the Government's objectives. You will work with a wide range of stakeholders across the defence establishment both in the MOD and the defence industry. You will be an important part of a dynamic organisation enhancing the SSRO's reputation as an independent expert body and thought leader. The SSRO is an executive non-departmental public body that plays a central role in the regulation of the UK government's non-competitive procurement of military capabilities. The framework places controls on the prices of qualifying defence contracts and imposes transparency obligations on defence contractors. Amongst other things we establish the baseline profit rate for contracts under the single source regime, hold and analyse a wide range of contract and supplier data, publish guidance on what costs are allowable, give opinions and determinations on areas of disagreement between MOD and contractors and constantly look for ways to improve and strengthen the regime. This is a full-time role, and we would be happy to consider flexible working arrangements for the successful candidate. What will I be doing? Responsibilities Provide high-level policy expertise and advice to develop and deliver aspects of the SSRO's vision, objectives, strategies, policies and plans, including: Horizon-scanning and foresight work to inform the SSRO's future planning and strategic priorities. Keeping up to date with significant public sector, regulatory policy and parliamentary developments and disseminating this intelligence within the SSRO. Developing a strong understanding of qualifying defence contracts including key statistics and details about those the SSRO regulates. Lead the SSRO Support function including the helpdesk which primarily deals with queries about the contracting, pricing and reporting provisions of the regulatory framework, ensuring MOD and industry stakeholders are satisfied with the support services they receive. This includes: Ensuring helpdesk queries are responded to in a timely manner and within expected timescales. Ensuring onboarding sessions (which induct contractors new to the regulatory framework) and training sessions are delivered effectively and stakeholders are satisfied. Disseminating within the SSRO intelligence and information derived from support engagement so as to inform our other work. Effective line management of the Stakeholder Support Manager and the Stakeholder Support Coordinator inspiring them to deliver their best. Lead complex projects and activities, taking responsibility for delivering high quality, timely outputs. Examples of such projects/activities include: Leading the SSRO's international engagement with partner organisations and ensure that the organisation continues to be a contributing member of the International Community of Practice (ICOP). Reviewing the Act and the Regulations that govern the SSRO's activities to identify potential improvements that will make the single source regulatory framework more effective and formulate recommendations to the Secretary of State. Improving pricing and reporting under the regulatory framework. Developing the Corporate Plan, the Internal Business Plan and other strategies as required. Providing guidance to stakeholders about the operation of the regulatory framework, supporting them to implement the framework effectively and efficiently, and responding to their questions. Collaborate with staff across the SSRO and work successfully in multi-disciplinary teams, including project teams drawn from across other established teams. Share knowledge with colleagues where this will assist their work. Manage and lead such teams as required. Engage effectively with stakeholders across the defence community (both public and private sector) and wider Government and regulators. Manage public consultations and other appropriate channels of engagement. Communicate the SSRO's work with influence, including preparing high quality documents. Draft in a language and style that conveys technical information in a way that is easy for non-technical audiences to comprehend. Give presentations to a wide range of internal and external audiences. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Investigate and make best use of available technology, including exploring how artificial intelligence can contribute new and innovative ways to deliver our work that improve quality and efficiency. Be a role model for the SSRO's values and behaviours and an active participant in the SSRO's corporate life. Undertake such other duties as the SSRO may require, in line with business need. Person specification Essential Educated to degree level, or equivalent professional qualification or experience. Experience of working within the defence sector. Strong critical thinking abilities to challenge and consider alternatives when looking at issues. Able to master the detail, to interpret and interrogate data and derive insights from it to inform our choices, whilst not losing the bigger picture. Flexibility in thinking and ability to deal with ambiguity and change. Ability to understand complex ideas/issues and develop policies and processes that work in a defence and regulatory setting both for Government and industry. Able to take high level steers from senior staff and translate into options that are implementable for our regulatory regime, including development of ideas emerging from reviews of the legislation which governs our work. A self-starter, practical and pragmatic, with a high level of project, time and resource management skills, who demonstrates a flexible 'can do' attitude, takes on challenges and has the tenacity to actively challenge processes. Experience of planning and delivering research projects or policy reviews, with a demonstrated ability to present complex data in a clear and easy-to-understand format including both written and oral presentations for a variety of audiences. Proven ability to work collaboratively including over organisational boundaries, build relationships and engage with internal and external stakeholders while maintaining credibility and professionalism. Friendly, customer-centric approach to engaging with stakeholders and dealing with the pressures of enquiries. Conveys confidence and authority in a complex environment. Acts with integrity and consideration for others. A proficient user of MS Office packages particularly Excel, PowerPoint and Word or equivalent. Desirable A good understanding of defence or public procurement, especially commercial contracting from either an MOD and/or defence industry perspective Experience of handling sensitive data (e.g. commercial, political, intelligence, military, health, personal data or justice). Experience of developing standards or guidance, for example running consultations, development of exposure drafts and policy papers, running working groups or technical discussion panels. A good understanding of commercial economics and economic regulation in the UK. Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance but is not a reserved role and is therefore open to foreign or dual nationals. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined in the person specification, using appropriate examples; and Your CV, setting out your qualifications and experience . click apply for full job details
ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0854
May 15, 2026
Full time
ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 0854
About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you re a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.
May 15, 2026
Full time
About the Employer This organisation operates within the financial services sector, specialising in protection and insurance solutions designed to support individuals and families with long-term planning. With a strong emphasis on ethical practices and customer care, they provide tailored guidance to help clients make informed decisions about their financial future. Financial Services Sales Coordinator Banbury An exciting opportunity has arisen for a motivated and customer-focused professional to join a growing financial services team. This dynamic, phone-based sales role centres on guiding new customers through the process of creating a will, while delivering an exceptional customer experience. You will play a key role in building relationships, identifying client needs, and introducing additional protection services where appropriate. This position is ideal for someone who thrives in a target-driven environment, enjoys speaking with people, and is looking to build a long-term career within the financial services industry. Excellent commission/bonus opportunities in addition to basic salary. Duties & Responsibilities Guide customers through the process of creating a free Will via telephone Deliver consistently high levels of customer service and support Identify opportunities to introduce and promote protection services Book qualified appointments for customers with Protection Advisors Maintain accurate and detailed customer records Build rapport and trust through clear, professional communication Handle objections confidently and effectively Work towards individual and team performance targets Education & Skills Required Excellent communication and interpersonal skills Strong spoken and written English Confident and professional telephone manner Ability to manage customer conversations effectively Highly organised with strong attention to detail Previous experience in customer service, sales, call handling, or appointment setting is a key requirement If you re a driven and personable individual looking to develop your career in financial services, this is a fantastic opportunity to join a supportive and growing team. Apply today to take the next step in your professional journey.
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 15, 2026
Full time
Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Brandand (Brand&) has over 20 years' experience creating merchandise collections for clients across many sectors. We provide a complete service, covering design, production and quality control, through to supporting sales and marketing activity and distributing products worldwide. With strong roots in motorsport as a subsidiary of Prodrive, we are known for distinctive design and high production st click apply for full job details
May 15, 2026
Full time
Brandand (Brand&) has over 20 years' experience creating merchandise collections for clients across many sectors. We provide a complete service, covering design, production and quality control, through to supporting sales and marketing activity and distributing products worldwide. With strong roots in motorsport as a subsidiary of Prodrive, we are known for distinctive design and high production st click apply for full job details
