A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Team Lead - Shipping page is loaded Team Lead - Shippinglocations: Surrey, BCtime type: Tiempo completoposted on: Publicado hoyjob requisition id: JR127226WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company(R)-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Shipping Team Lead is responsible for supporting the Shipping teamr in ensuring all outbound shipments meet customer, carrier, transportation, and retail compliance requirements. This role oversees critical shipping activities including order staging, load accuracy, trailer loading, shipping documentation, and adherence to carrier schedules and cut-off times to ensure on-time, in-full delivery. Working in close collaboration with the Shipping Supervisor and Transportation partners, the Team Lead drives daily outbound throughput by coordinating labor, equipment, and dock workflow across Shipping, Processing, Replenishment, and Transportation. Through enforcement of standardized shipping procedures and proactive communication with Transportation, this role helps protect the business from chargebacks, shipment errors, delays, and rework. Acting as a key point of execution and subject-matter support for outbound operations, the Shipping Team Lead promotes operational efficiency, effective labor utilization, and safe dock practices while supporting scalable growth as shipping volumes increase. The Team Lead serves as a frontline accountability partner for shipment accuracy, quality, and shipment readiness, ensuring alignment between dock execution and transportation plans. This position may be assigned to support multiple shipping-related areas within the DC, including order consolidation, staging, loading, and carrier coordination. As such, responsibilities may vary based on operational requirements within the DC.WHAT YOU WILL DO:Leadership, Team Support & Development Provide day-to-day guidance to assigned team members to support safe, accurate, and productive execution of tasks. Train new hires and cross-train existing associates on standard operating procedures, Prescribed Work Methods (PWMs), equipment, and workflow expectations. Offer real-time coaching and support to reinforce accuracy, quality, and productivity; escalate ongoing performance concerns to Supervisors. Identify skill gaps or training needs through observation and recommend targeted development opportunities. Foster a culture of teamwork, communication, and continuous improvement; act as a point of contact for questions and problem-solving on the floor. Maintain consistent messaging by ensuring team members understand priorities, updates, and shift expectations.Performance Execution & Workflow Coordination Execute and assist in driving the daily operating plan, ensuring orders and tasks are completed within established timelines. Use Warehouse Management Systems (WMS) and RF technology to release, track, and monitor work, ensuring accurate and timely processing. Coordinate the flow of work for assigned areas, prioritizing tasks such as replenishment, putaway, picking, packing, stock rotation, and inventory accuracy. Support product restock, slotting, and inventory maintenance to achieve service levels and minimize stock-outs or misplacements. Assist in identifying and resolving minor operating issues, escalating more complex problems to Supervisors promptly. Prepare end-of-shift updates to ensure seamless handoff of departmental status to the next shift Team Lead or Supervisor.Quality, Accuracy & Continuous Improvement Monitor adherence to quality standards; ensure product handling follows established guidelines to minimize damages and maintain product integrity. Participate in root-cause analysis and corrective actions when quality issues or process gaps are identified. Review work for accuracy and completeness; flag discrepancies and support investigation of inventory variances. Contribute to process improvement by identifying inefficiencies and recommending enhancements to Supervisors.Collaboration & Communication Maintain strong communication with Supervisors, peers, and cross-functional partners to support operational alignment and problem resolution. Communicate key performance indicators (KPIs), workflow updates, and operational issues to team members in a clear and timely manner. Serve as a liaison between hourly associates and leadership, ensuring information flows effectively in both directions. Support coordination across functional areas to enable smooth end-to-end processes (e.g., replenishment to picking, inbound to putaway).Safety, Compliance & Maintenance Model safe work behavior and ensure all team members follow safety policies, PWMs, and compliance requirements. Maintain a clean, organized, and hazard-free work area; ensure equipment is used properly and safely. Address unsafe behaviors immediately through coaching and escalate repeated violations or safety concerns to Supervisors. Support reporting of incidents, near misses, and equipment issues following established procedures.ADDITIONAL RESPONSIBILITIES: Assist with equipment operation as certified and required. Perform other duties to support DC operations as directed by Supervisors or Management.JOB REQUIREMENTS- Onsite at the Distribution Centre. 2+ years of experience in a Distribution Centre or warehouse environment. Proficiency in WMS, RF scanners, and related DC technology platforms. Strong understanding of inbound/outbound logistics flow and warehouse processes. Ability to use Microsoft Office tools (Excel, Word, Outlook) for basic reporting and communication. Knowledge of health and safety practices; adherence to OHS standards. Strong communication skills and ability to motivate team members. Ability to perform basic math calculations. Capacity to lift 20-50 lbs and perform physical tasks including standing, walking, reaching, bending, kneeling. Valid MHE certification or willingness to obtain. OFA Level 2 certification is an assetStarting: $25.00/ Hour About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment. Reasonable Accommodation I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job. Puestos similares (1)locations: Surrey, BCtime type: Tiempo completoposted on: Publicado hace 7 días
May 17, 2026
Full time
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Team Lead - Shipping page is loaded Team Lead - Shippinglocations: Surrey, BCtime type: Tiempo completoposted on: Publicado hoyjob requisition id: JR127226WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company(R)-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Shipping Team Lead is responsible for supporting the Shipping teamr in ensuring all outbound shipments meet customer, carrier, transportation, and retail compliance requirements. This role oversees critical shipping activities including order staging, load accuracy, trailer loading, shipping documentation, and adherence to carrier schedules and cut-off times to ensure on-time, in-full delivery. Working in close collaboration with the Shipping Supervisor and Transportation partners, the Team Lead drives daily outbound throughput by coordinating labor, equipment, and dock workflow across Shipping, Processing, Replenishment, and Transportation. Through enforcement of standardized shipping procedures and proactive communication with Transportation, this role helps protect the business from chargebacks, shipment errors, delays, and rework. Acting as a key point of execution and subject-matter support for outbound operations, the Shipping Team Lead promotes operational efficiency, effective labor utilization, and safe dock practices while supporting scalable growth as shipping volumes increase. The Team Lead serves as a frontline accountability partner for shipment accuracy, quality, and shipment readiness, ensuring alignment between dock execution and transportation plans. This position may be assigned to support multiple shipping-related areas within the DC, including order consolidation, staging, loading, and carrier coordination. As such, responsibilities may vary based on operational requirements within the DC.WHAT YOU WILL DO:Leadership, Team Support & Development Provide day-to-day guidance to assigned team members to support safe, accurate, and productive execution of tasks. Train new hires and cross-train existing associates on standard operating procedures, Prescribed Work Methods (PWMs), equipment, and workflow expectations. Offer real-time coaching and support to reinforce accuracy, quality, and productivity; escalate ongoing performance concerns to Supervisors. Identify skill gaps or training needs through observation and recommend targeted development opportunities. Foster a culture of teamwork, communication, and continuous improvement; act as a point of contact for questions and problem-solving on the floor. Maintain consistent messaging by ensuring team members understand priorities, updates, and shift expectations.Performance Execution & Workflow Coordination Execute and assist in driving the daily operating plan, ensuring orders and tasks are completed within established timelines. Use Warehouse Management Systems (WMS) and RF technology to release, track, and monitor work, ensuring accurate and timely processing. Coordinate the flow of work for assigned areas, prioritizing tasks such as replenishment, putaway, picking, packing, stock rotation, and inventory accuracy. Support product restock, slotting, and inventory maintenance to achieve service levels and minimize stock-outs or misplacements. Assist in identifying and resolving minor operating issues, escalating more complex problems to Supervisors promptly. Prepare end-of-shift updates to ensure seamless handoff of departmental status to the next shift Team Lead or Supervisor.Quality, Accuracy & Continuous Improvement Monitor adherence to quality standards; ensure product handling follows established guidelines to minimize damages and maintain product integrity. Participate in root-cause analysis and corrective actions when quality issues or process gaps are identified. Review work for accuracy and completeness; flag discrepancies and support investigation of inventory variances. Contribute to process improvement by identifying inefficiencies and recommending enhancements to Supervisors.Collaboration & Communication Maintain strong communication with Supervisors, peers, and cross-functional partners to support operational alignment and problem resolution. Communicate key performance indicators (KPIs), workflow updates, and operational issues to team members in a clear and timely manner. Serve as a liaison between hourly associates and leadership, ensuring information flows effectively in both directions. Support coordination across functional areas to enable smooth end-to-end processes (e.g., replenishment to picking, inbound to putaway).Safety, Compliance & Maintenance Model safe work behavior and ensure all team members follow safety policies, PWMs, and compliance requirements. Maintain a clean, organized, and hazard-free work area; ensure equipment is used properly and safely. Address unsafe behaviors immediately through coaching and escalate repeated violations or safety concerns to Supervisors. Support reporting of incidents, near misses, and equipment issues following established procedures.ADDITIONAL RESPONSIBILITIES: Assist with equipment operation as certified and required. Perform other duties to support DC operations as directed by Supervisors or Management.JOB REQUIREMENTS- Onsite at the Distribution Centre. 2+ years of experience in a Distribution Centre or warehouse environment. Proficiency in WMS, RF scanners, and related DC technology platforms. Strong understanding of inbound/outbound logistics flow and warehouse processes. Ability to use Microsoft Office tools (Excel, Word, Outlook) for basic reporting and communication. Knowledge of health and safety practices; adherence to OHS standards. Strong communication skills and ability to motivate team members. Ability to perform basic math calculations. Capacity to lift 20-50 lbs and perform physical tasks including standing, walking, reaching, bending, kneeling. Valid MHE certification or willingness to obtain. OFA Level 2 certification is an assetStarting: $25.00/ Hour About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment. Reasonable Accommodation I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job. Puestos similares (1)locations: Surrey, BCtime type: Tiempo completoposted on: Publicado hace 7 días
Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets, revenue goals, and key performance indicators (KPIs). Customer Relations: Build strong, lasting relationships with our customers by understanding and addressing their needs. Operational Excellence: Oversee all aspects of contact centre operations, ensuring high service levels and efficient issue resolution. What We're Looking For: A Contact Centre Manager who is not just a number-cruncher but a motivator! If you thrive in a fast-paced environment and can inspire your team to achieve greatness, you'll be a perfect fit. Here are the key skills and experiences we're seeking: Proven experience in call centre, sales, or customer service management with a hands-on approach. Strong leadership, motivational, and organizational skills. Excellent communication and interpersonal abilities. A knack for problem-solving and decision-making. Why Join our Client? This is more than just a job; it's an opportunity to lead a high-performing sales team and make a tangible impact to their customers. You'll enjoy: A permanent contract with competitive benefits. A vibrant, supportive work environment where your contributions truly matter. Opportunities for professional development and career growth. Success in This Role Looks Like: Consistent achievement of sales and revenue targets. Enhanced conversion rates and improved customer retention. A high-performing, engaged sales team that feels valued and motivated. Streamlined, responsive contact centre operations that exceed customer expectations. Ready to Make Your Mark? If you're enthusiastic about driving sales success and want to lead a talented team in a thriving sector, we want to hear from you! Apply now to join our client as a Contact Centre Manager and help shape the future of their customer engagement! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets, revenue goals, and key performance indicators (KPIs). Customer Relations: Build strong, lasting relationships with our customers by understanding and addressing their needs. Operational Excellence: Oversee all aspects of contact centre operations, ensuring high service levels and efficient issue resolution. What We're Looking For: A Contact Centre Manager who is not just a number-cruncher but a motivator! If you thrive in a fast-paced environment and can inspire your team to achieve greatness, you'll be a perfect fit. Here are the key skills and experiences we're seeking: Proven experience in call centre, sales, or customer service management with a hands-on approach. Strong leadership, motivational, and organizational skills. Excellent communication and interpersonal abilities. A knack for problem-solving and decision-making. Why Join our Client? This is more than just a job; it's an opportunity to lead a high-performing sales team and make a tangible impact to their customers. You'll enjoy: A permanent contract with competitive benefits. A vibrant, supportive work environment where your contributions truly matter. Opportunities for professional development and career growth. Success in This Role Looks Like: Consistent achievement of sales and revenue targets. Enhanced conversion rates and improved customer retention. A high-performing, engaged sales team that feels valued and motivated. Streamlined, responsive contact centre operations that exceed customer expectations. Ready to Make Your Mark? If you're enthusiastic about driving sales success and want to lead a talented team in a thriving sector, we want to hear from you! Apply now to join our client as a Contact Centre Manager and help shape the future of their customer engagement! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
MTrec's new career opportunity Our client are specialists in their industry sector, they are now looking to recruit a Logistics Warehouse Leader on a permanent basis. The job you'll do To lead a team of warehouse operators in a dedicated warehouse. This includes ensuring HS&E, warehouse and quality requirements are maintained on a shift by shift basis, hourly performance monitoring and shift reports feeding into Operations KPI's. The role will focus on Safety, Goods Inbound, Line Feeding & Outbound. Promote and exercise high standards of HSE awareness. Participate in accident investigations, H&S Inspections, 5S Activities. Responsible for the leadership of warehouse operators of around 3 - 6 operators. Support training of warehouse operators' team, including generating and maintenance of training documents and ILU matrix. Cover for operators during absence or assist in warehouse activities to ensure targets are achieved. Including material movements as necessary. Delivery of the inbound & outbound plan, reporting adherence or non adherence and countermeasure. Ensure start of shift and changeovers are controlled according to standards: All processes are correctly prepared and start up checks (CCS) are complete Ensure correct process, quality, and material documentation is available Ensure correct materials are available for each process and identification and storage standards are maintained for each process Ensure operators understand and achieve demands using correct procedures. (SOP, 1st off's, Control of Non-conforming product, etc) Monitor team performance on hourly basis (as a minimum). Escalate as required. Generate warehouse reports and handover reports on a shift basis. Support Supervisor in managing holidays and overtime cover. Provide stand in cover for Supervisor when required (holidays / absence etc). Shift briefings, problem solving, identifying potential issues, route cause analysis. Training new warehouse operators to SOP's. On call weekend when on early shift to cover short notice delivery to site/despatch loads. Ensure IT systems and processes are rigorously followed. Ensure 5S standards are maintained and improved at all times. Promote 5S philosophy through warehouse team. Identify and implement cost reduction, process improvement opportunities with support from supervisor and KPS team. Develop personal KPS techniques and promote / deliver / advise to warehouse team. Ensure responsible team carries out first off quality checks and SPC checks according to standard. Ensure required records are maintained and problems escalated in a timely manner. Observe and promote control of non-conforming products. Part identification, and containment actions when problems are identified. Ensure customer (Internal & external) are protected at all times. Ensure production team adhere to SOP's at all times by way of hourly checks and SOP confirmation auditing. Covering work content and cycle times. Support quality team in identification, and quantifying scrap. About You Be willing to work a 3 shift system. Experience in a similar role within automotive environment. Leadership and motivation skills. Working mainly unsupervised and manage own time. Good numeracy skills. Ideally educated to GCSE grade A-C. Good IT skills. A team player with the ability to positively influence others. Should be able to communicate effectively within a team and internally at all levels, both written and verbally. Must have the ability to coach others and foster a teamwork culture. The Rewards and the Benefits Competitive pay. 26 days holiday + bank holidays. Pension scheme. Free on-site parking. Career development opportunities. Death in service benefit. Employee Assistance Programme. A supportive and friendly team culture.
May 14, 2026
Full time
MTrec's new career opportunity Our client are specialists in their industry sector, they are now looking to recruit a Logistics Warehouse Leader on a permanent basis. The job you'll do To lead a team of warehouse operators in a dedicated warehouse. This includes ensuring HS&E, warehouse and quality requirements are maintained on a shift by shift basis, hourly performance monitoring and shift reports feeding into Operations KPI's. The role will focus on Safety, Goods Inbound, Line Feeding & Outbound. Promote and exercise high standards of HSE awareness. Participate in accident investigations, H&S Inspections, 5S Activities. Responsible for the leadership of warehouse operators of around 3 - 6 operators. Support training of warehouse operators' team, including generating and maintenance of training documents and ILU matrix. Cover for operators during absence or assist in warehouse activities to ensure targets are achieved. Including material movements as necessary. Delivery of the inbound & outbound plan, reporting adherence or non adherence and countermeasure. Ensure start of shift and changeovers are controlled according to standards: All processes are correctly prepared and start up checks (CCS) are complete Ensure correct process, quality, and material documentation is available Ensure correct materials are available for each process and identification and storage standards are maintained for each process Ensure operators understand and achieve demands using correct procedures. (SOP, 1st off's, Control of Non-conforming product, etc) Monitor team performance on hourly basis (as a minimum). Escalate as required. Generate warehouse reports and handover reports on a shift basis. Support Supervisor in managing holidays and overtime cover. Provide stand in cover for Supervisor when required (holidays / absence etc). Shift briefings, problem solving, identifying potential issues, route cause analysis. Training new warehouse operators to SOP's. On call weekend when on early shift to cover short notice delivery to site/despatch loads. Ensure IT systems and processes are rigorously followed. Ensure 5S standards are maintained and improved at all times. Promote 5S philosophy through warehouse team. Identify and implement cost reduction, process improvement opportunities with support from supervisor and KPS team. Develop personal KPS techniques and promote / deliver / advise to warehouse team. Ensure responsible team carries out first off quality checks and SPC checks according to standard. Ensure required records are maintained and problems escalated in a timely manner. Observe and promote control of non-conforming products. Part identification, and containment actions when problems are identified. Ensure customer (Internal & external) are protected at all times. Ensure production team adhere to SOP's at all times by way of hourly checks and SOP confirmation auditing. Covering work content and cycle times. Support quality team in identification, and quantifying scrap. About You Be willing to work a 3 shift system. Experience in a similar role within automotive environment. Leadership and motivation skills. Working mainly unsupervised and manage own time. Good numeracy skills. Ideally educated to GCSE grade A-C. Good IT skills. A team player with the ability to positively influence others. Should be able to communicate effectively within a team and internally at all levels, both written and verbally. Must have the ability to coach others and foster a teamwork culture. The Rewards and the Benefits Competitive pay. 26 days holiday + bank holidays. Pension scheme. Free on-site parking. Career development opportunities. Death in service benefit. Employee Assistance Programme. A supportive and friendly team culture.
RS Components Holdings Limited
North Ferriby, North Humberside
Warehouse Operations Manager Melton (Nr Hull) Full-time, Permanent We have an exciting opportunity; to join our now expanding Warehouse facility in Melton, this role would suit an individual who has operational management experience within Warehouse/Distribution or Logistics This role involves leading an experienced warehouse team to deliver the warehouse operation, meeting all customer service requirements while continually improving cost efficiency and quality of service in line with our goals and targets. This role ensures that our customers specific needs are met and our service levels do not falter. This role also plays a pivotal role in encouraging and supporting others with the PPE Business unit in developing synergies and our culture within the RS group. What you can expect to be doing: Day to day management and planning of the inbound, outbound and distribution operation, ensuring the relevant levels of resource are in place, and all stock is received, booked in, and orders despatched within cut-off times. Work in partnership with the transport manager to ensure all deliveries are made on time and in full Manage the daily operational requirements of the warehouse, ensuring all procedures are implemented, utilising continuous improvement skills where required. Maintain health and safety standards, completing accident / incident investigations and ensuring SSOWs are implemented and updated as required. Provide coaching and mentoring to Warehouse TL's to ensure that all people related activities are completed within the required timeframes including but not limited to Colleague induction; Personal Development Planning; Mandatory Training; Attendance / absence management; pay reviews; goal setting. Maintain high quality standards within the warehouse and participate in continuous improvement across the safety solutions business. Maintain stock integrity and stock counting to ensure all inventory control measures are maintained. Manage the external facilities provision for the site, working with external companies as required to ensure that the overall maintenance is completed per site schedules Ensure any non-conformance or quality issues are investigated to find the root cause and put measures in place to limit recurrence Pro actively manage all elements within the warehouse to maintain BRCGS (Brand, Reptation and Compliance Global Standard) standards and accreditation What we're looking for: A proven track record in supervisory experience within a warehouse operation, demonstrating a results focus, an ability to solve problems and to drive sustainable continuous improvements. Demonstrated strong people management skills within their roles, with experience of coaching, mentoring and team motivation. Strong commercial, analytical and communication skills, with ability to explain tasks both efficiently and effectively Self-motivation, and flexibility with regards to working hours. Results orientated focus and a proven ability to work well under pressure. We are RS Group At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', turning customer challenges into achievements. ? ? Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. Together, we have one purpose: To make amazing happen for a better world - and have fun doing it. ? It won't always be easy, but we'll make every day better. It's in the DNA of our people to do the right thing and deliver brilliant results. We'll invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. ? ? Join over 7,000 colleagues worldwide. Together, we can make great things happen. Aim for amazing and beyond. Are you ready to explore the possibilities?
May 12, 2026
Full time
Warehouse Operations Manager Melton (Nr Hull) Full-time, Permanent We have an exciting opportunity; to join our now expanding Warehouse facility in Melton, this role would suit an individual who has operational management experience within Warehouse/Distribution or Logistics This role involves leading an experienced warehouse team to deliver the warehouse operation, meeting all customer service requirements while continually improving cost efficiency and quality of service in line with our goals and targets. This role ensures that our customers specific needs are met and our service levels do not falter. This role also plays a pivotal role in encouraging and supporting others with the PPE Business unit in developing synergies and our culture within the RS group. What you can expect to be doing: Day to day management and planning of the inbound, outbound and distribution operation, ensuring the relevant levels of resource are in place, and all stock is received, booked in, and orders despatched within cut-off times. Work in partnership with the transport manager to ensure all deliveries are made on time and in full Manage the daily operational requirements of the warehouse, ensuring all procedures are implemented, utilising continuous improvement skills where required. Maintain health and safety standards, completing accident / incident investigations and ensuring SSOWs are implemented and updated as required. Provide coaching and mentoring to Warehouse TL's to ensure that all people related activities are completed within the required timeframes including but not limited to Colleague induction; Personal Development Planning; Mandatory Training; Attendance / absence management; pay reviews; goal setting. Maintain high quality standards within the warehouse and participate in continuous improvement across the safety solutions business. Maintain stock integrity and stock counting to ensure all inventory control measures are maintained. Manage the external facilities provision for the site, working with external companies as required to ensure that the overall maintenance is completed per site schedules Ensure any non-conformance or quality issues are investigated to find the root cause and put measures in place to limit recurrence Pro actively manage all elements within the warehouse to maintain BRCGS (Brand, Reptation and Compliance Global Standard) standards and accreditation What we're looking for: A proven track record in supervisory experience within a warehouse operation, demonstrating a results focus, an ability to solve problems and to drive sustainable continuous improvements. Demonstrated strong people management skills within their roles, with experience of coaching, mentoring and team motivation. Strong commercial, analytical and communication skills, with ability to explain tasks both efficiently and effectively Self-motivation, and flexibility with regards to working hours. Results orientated focus and a proven ability to work well under pressure. We are RS Group At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', turning customer challenges into achievements. ? ? Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. Together, we have one purpose: To make amazing happen for a better world - and have fun doing it. ? It won't always be easy, but we'll make every day better. It's in the DNA of our people to do the right thing and deliver brilliant results. We'll invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. ? ? Join over 7,000 colleagues worldwide. Together, we can make great things happen. Aim for amazing and beyond. Are you ready to explore the possibilities?
Warehouse Operative We are looking to welcome a new member to join our warehouse team. This person will need to be physically able for the manual handling of unpacking containers and computer literate to complete administration tasks. Working Hours: Monday - Friday or (1 hour lunch break) Overtime / Weekend work available during peak times 3 Month probation period - Once passed probation candidate is enrolled into company bonus scheme. 23 days holiday offered plus bank holidays. Basic understanding of ETSF operations would be helpful but not essential. A current counterbalance forklift license is desirable but not essential. Applicant will need access to either a bike or car due to location. DBS checks will be carried out on the successful candidate. Devanning Containers: • Moving pallets (with pallet trucks and if licences, PPT, counterbalance truck and reach truck) • Booking stock onto the WMS system with barcodes during devan • Building pallets to customer spec's • Wrapping pallets both by hand and on wrap machine • Labelling pallets correctly • Putting pallets away into racking and recording their locations correctly • Completing put away notes • Banksman duties if applicable Key Activities: • Cost control within department • Completion of end-to-end warehousing activities as the individual role requires • Follow strict and time sensitive SOP's/KPI's to ensure compliance • Use of Cargowise/WMS/SMS/MS office as requested • Use any scanners/IT equipment provided by the company as appropriate to the task • Assist Supervisors and line managers where required including all tasks as requested • Ensure all reports including internal and customer specific are completed within the deadline • Complete warehouse administration as appropriate • Ensure Best Practice models are adopted • Operate within companies Quality Management and Food Safety systems • Always remain customs, BRC and H&S compliant • Safe unloading and loading of vehicles • Counting and confirming inventory • Communicating discrepancy issues to relevant parties • Mark / label incoming stock as required / instructed • Storing stock / inventory in a safe manner • Ensure all picks are completed and are accurate • Completing all paperwork as instructed and per company policies • Loading and wrapping stock on pallets • General housekeeping, ensuring cleanliness, hygiene, tidiness, and safety of work environment. This includes removal of rubbish, sweeping and general cleaning of work areas. • Carrying out safety checks on vehicles and recording checks as required • Help to train and guide any new staff to make their transition into the company smooth • Report any damages in warehouse to management team • Racking / site checks in accordance with H&S compliance • Taking photos of inbound inventory / containers and outbound loads and uploading photos and documentation onto CargowiseEdocs • Always wear correct PPE • Any other tasks as directed by their supervisor or line manager Technical Experience: • Educated to GCSE/O' level standard or equivalent. • Good operational knowledge • A high level of customer service skills • Driving and forklift licence desirable Behavioural Competencies: • Problem solving skills • Customer service driven • Result-oriented and driven to achieve goals and meet targets • Profitability and result-oriented and always looking for improvement in our business processes • Team oriented • Well organised • Quality focus and engaged in continuous improvement • Willingness to work flexible hours as the business requires • Self-motivation and drive to succeed
Oct 03, 2025
Full time
Warehouse Operative We are looking to welcome a new member to join our warehouse team. This person will need to be physically able for the manual handling of unpacking containers and computer literate to complete administration tasks. Working Hours: Monday - Friday or (1 hour lunch break) Overtime / Weekend work available during peak times 3 Month probation period - Once passed probation candidate is enrolled into company bonus scheme. 23 days holiday offered plus bank holidays. Basic understanding of ETSF operations would be helpful but not essential. A current counterbalance forklift license is desirable but not essential. Applicant will need access to either a bike or car due to location. DBS checks will be carried out on the successful candidate. Devanning Containers: • Moving pallets (with pallet trucks and if licences, PPT, counterbalance truck and reach truck) • Booking stock onto the WMS system with barcodes during devan • Building pallets to customer spec's • Wrapping pallets both by hand and on wrap machine • Labelling pallets correctly • Putting pallets away into racking and recording their locations correctly • Completing put away notes • Banksman duties if applicable Key Activities: • Cost control within department • Completion of end-to-end warehousing activities as the individual role requires • Follow strict and time sensitive SOP's/KPI's to ensure compliance • Use of Cargowise/WMS/SMS/MS office as requested • Use any scanners/IT equipment provided by the company as appropriate to the task • Assist Supervisors and line managers where required including all tasks as requested • Ensure all reports including internal and customer specific are completed within the deadline • Complete warehouse administration as appropriate • Ensure Best Practice models are adopted • Operate within companies Quality Management and Food Safety systems • Always remain customs, BRC and H&S compliant • Safe unloading and loading of vehicles • Counting and confirming inventory • Communicating discrepancy issues to relevant parties • Mark / label incoming stock as required / instructed • Storing stock / inventory in a safe manner • Ensure all picks are completed and are accurate • Completing all paperwork as instructed and per company policies • Loading and wrapping stock on pallets • General housekeeping, ensuring cleanliness, hygiene, tidiness, and safety of work environment. This includes removal of rubbish, sweeping and general cleaning of work areas. • Carrying out safety checks on vehicles and recording checks as required • Help to train and guide any new staff to make their transition into the company smooth • Report any damages in warehouse to management team • Racking / site checks in accordance with H&S compliance • Taking photos of inbound inventory / containers and outbound loads and uploading photos and documentation onto CargowiseEdocs • Always wear correct PPE • Any other tasks as directed by their supervisor or line manager Technical Experience: • Educated to GCSE/O' level standard or equivalent. • Good operational knowledge • A high level of customer service skills • Driving and forklift licence desirable Behavioural Competencies: • Problem solving skills • Customer service driven • Result-oriented and driven to achieve goals and meet targets • Profitability and result-oriented and always looking for improvement in our business processes • Team oriented • Well organised • Quality focus and engaged in continuous improvement • Willingness to work flexible hours as the business requires • Self-motivation and drive to succeed
12 Months Fixed Term Contract, Full Time (37.5 hours per week) Monday to Friday (8am - 5pm) At GCH, we're more than just a housing provider we're a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you'll be empowered to grow, contribute meaningfully, and help shape a better future for customers across Gloucestershire. We re now seeking a Senior Customer Relationship Advisor to support the Customer Experience Manager in leading the Customer Experience team. You ll lead your team to champion exceptional customer experiences by resolving queries with empathy, care, and a commitment to understanding customer needs. Ensuring the team delivers a great customer experience and that the Customer Relationship Advisors deliver resolution of customer enquiries at the first point of contact, you ll take ownership of customer issues, be it via telephone, social media, email or the GCH website and provide a great customer experience to all customers, that is focused on listening and exercising autonomy to find suitable solutions. You ll develop relationships with the Customer Experience team and other colleagues across GCH to facilitate knowledge transfer and achieve positive outcomes for customers, as well as manage a caseload of planned work, including pro-active outbound communication campaigns and support with core housing management activities. Responsible for resolving, wherever possible, customer enquiries relating to all common aspects of the customer lifecycle (lettings, tenancy enquiries, rents, and low level anti-social behaviour), you ll provide advice and signposting to information as appropriate. We d like you to Hold a relevant technical housing qualification, such as a level 3 diploma in Housing Management, together with a line management qualification equivalent to ILM 3. Have experience at Team Leader/Supervisor level, successfully leading, coaching, and motivating staff within a customer-facing business. Have experience of the Social Housing sector, delivering core housing management services with a focus on continuous service improvement. Have a good understanding of housing and property management, especially relating to tenancy, repairs, and neighbourhood management. Have experience of complaints resolution, diagnosing issues and facilitating solutions. Have experience of problem solving and complaints resolution together with making informed decisions when assisting and supporting staff in dealing with complex or challenging cases. Be computer literate, comfortable using Microsoft Office packages, housing, and CRM systems as well as call handling software. Closing Date: 9th October 2025. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Sep 24, 2025
Contractor
12 Months Fixed Term Contract, Full Time (37.5 hours per week) Monday to Friday (8am - 5pm) At GCH, we're more than just a housing provider we're a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you'll be empowered to grow, contribute meaningfully, and help shape a better future for customers across Gloucestershire. We re now seeking a Senior Customer Relationship Advisor to support the Customer Experience Manager in leading the Customer Experience team. You ll lead your team to champion exceptional customer experiences by resolving queries with empathy, care, and a commitment to understanding customer needs. Ensuring the team delivers a great customer experience and that the Customer Relationship Advisors deliver resolution of customer enquiries at the first point of contact, you ll take ownership of customer issues, be it via telephone, social media, email or the GCH website and provide a great customer experience to all customers, that is focused on listening and exercising autonomy to find suitable solutions. You ll develop relationships with the Customer Experience team and other colleagues across GCH to facilitate knowledge transfer and achieve positive outcomes for customers, as well as manage a caseload of planned work, including pro-active outbound communication campaigns and support with core housing management activities. Responsible for resolving, wherever possible, customer enquiries relating to all common aspects of the customer lifecycle (lettings, tenancy enquiries, rents, and low level anti-social behaviour), you ll provide advice and signposting to information as appropriate. We d like you to Hold a relevant technical housing qualification, such as a level 3 diploma in Housing Management, together with a line management qualification equivalent to ILM 3. Have experience at Team Leader/Supervisor level, successfully leading, coaching, and motivating staff within a customer-facing business. Have experience of the Social Housing sector, delivering core housing management services with a focus on continuous service improvement. Have a good understanding of housing and property management, especially relating to tenancy, repairs, and neighbourhood management. Have experience of complaints resolution, diagnosing issues and facilitating solutions. Have experience of problem solving and complaints resolution together with making informed decisions when assisting and supporting staff in dealing with complex or challenging cases. Be computer literate, comfortable using Microsoft Office packages, housing, and CRM systems as well as call handling software. Closing Date: 9th October 2025. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
We are seeking an experienced and motivated Assistant/Supervisor to support the front-of-house team on a family friendly holiday park in Devon. You will be responsible for ensuring a smooth check-in/check-out process, managing any customer issues efficiently, and maintaining high team morale through effective delegation and team management for a well-established award-winning holiday park. ABOUT THE ROLE: It is an extremely varied role that will further develop over time. You will gain experience and skills in many different areas. It is recognised that for a person joining the company for the first time, it will obviously take some time before they will be able to carry out all the work tasks listed above. The main requirement for the job is for someone who is interested, willing and able to learn. JOB PURPOSE: Create, drive, and deliver sales projects alongside the Holiday Sales Manager, as identified from daily sales reports and forecasting, to increase revenue and align with company strategy. To assist with leading a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return. To be accountable for the effective management of all aspects of the Holiday Sales function & reception in the Holiday Sales Manager's absence. To work with the Holiday Sales Manager in managing Holiday Sales income ensuring maximisation of opportunities to improve Park and business performance against budget. KEY RESPONSIBILITIES: Deliver holiday sales to budget and strive to exceed beyond that. Effectively manage a budget for holiday sales and monitor and maintain effective cost controls. Lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets (Key Performance Indicators). Assist the Manager with makeup of fleet (Lodges, Safari tents, caravans) to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets. To regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available. To regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business. Ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. Use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity. Ensure the reception team are fully trained and receive regular training updates. Actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure. Provide weekly feedback on out bounding activity to MK team (every Monday) Newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments. Ensuring holiday balances are chased on a weekly basis and amounts outstanding are received 4 weeks prior to holiday start dates. Manage staff rotas in line with budgets and business needs. Monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget. Work with HSM to ensure effective delivery of call overflow service and ensure messages are followed up in a timely manner. Customer complaint handling in line with company procedure. Ensure that holiday accommodation meets and exceeds customer expectations. Manage owner sublet accounts. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. To give clear direction and purpose to the team in all communications. ESSENTIAL SKILLS: Fully computer literate with extensive experience of Microsoft Office programmes. Holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc. The ability to communicate information to members of the public on the telephone, in person and in writing. A conscientious approach to work with excellent attention to detail. Good organisational and office procedure skills. Cheerful, confident personality with good customer care skills. The ability to remain calm and level-headed in demanding situations. Able to work flexible hours at busy times. The ability to work as part of a team and independently. Being able to prioritise work tasks, adjust to shifting priorities and meet deadlines. To prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor. People management Problem solving Resilience Resource and budget management Results orientated. Strategic outlook Team working This is a full-time role based on an average of 45 hours a week, working 5/7. The office opens at 8.00 am. Finish times vary according to the time of year this could be up until 9pm in the summer. You will be ideally expected to work weekends, with 2 days off during the week. Due to the nature of the tourism industry, it is important that staff have a flexible approach to their work. There is a total of 28 days holiday per year pro rata, holidays cannot be taken during the school holidays or on Bank Holidays as these are our busiest times. The office is open 7 days a week so being able to work at weekends/Bank Holidays is a necessary requirement of the job. There is a half an hour unpaid lunch break. If you'd like the opportunity of being part of an amazing team and Holiday Park in a gorgeous part of the country, then please get in touch today to discuss your application!
Sep 23, 2025
Full time
We are seeking an experienced and motivated Assistant/Supervisor to support the front-of-house team on a family friendly holiday park in Devon. You will be responsible for ensuring a smooth check-in/check-out process, managing any customer issues efficiently, and maintaining high team morale through effective delegation and team management for a well-established award-winning holiday park. ABOUT THE ROLE: It is an extremely varied role that will further develop over time. You will gain experience and skills in many different areas. It is recognised that for a person joining the company for the first time, it will obviously take some time before they will be able to carry out all the work tasks listed above. The main requirement for the job is for someone who is interested, willing and able to learn. JOB PURPOSE: Create, drive, and deliver sales projects alongside the Holiday Sales Manager, as identified from daily sales reports and forecasting, to increase revenue and align with company strategy. To assist with leading a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return. To be accountable for the effective management of all aspects of the Holiday Sales function & reception in the Holiday Sales Manager's absence. To work with the Holiday Sales Manager in managing Holiday Sales income ensuring maximisation of opportunities to improve Park and business performance against budget. KEY RESPONSIBILITIES: Deliver holiday sales to budget and strive to exceed beyond that. Effectively manage a budget for holiday sales and monitor and maintain effective cost controls. Lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets (Key Performance Indicators). Assist the Manager with makeup of fleet (Lodges, Safari tents, caravans) to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets. To regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available. To regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business. Ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. Use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity. Ensure the reception team are fully trained and receive regular training updates. Actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure. Provide weekly feedback on out bounding activity to MK team (every Monday) Newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments. Ensuring holiday balances are chased on a weekly basis and amounts outstanding are received 4 weeks prior to holiday start dates. Manage staff rotas in line with budgets and business needs. Monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget. Work with HSM to ensure effective delivery of call overflow service and ensure messages are followed up in a timely manner. Customer complaint handling in line with company procedure. Ensure that holiday accommodation meets and exceeds customer expectations. Manage owner sublet accounts. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. To give clear direction and purpose to the team in all communications. ESSENTIAL SKILLS: Fully computer literate with extensive experience of Microsoft Office programmes. Holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc. The ability to communicate information to members of the public on the telephone, in person and in writing. A conscientious approach to work with excellent attention to detail. Good organisational and office procedure skills. Cheerful, confident personality with good customer care skills. The ability to remain calm and level-headed in demanding situations. Able to work flexible hours at busy times. The ability to work as part of a team and independently. Being able to prioritise work tasks, adjust to shifting priorities and meet deadlines. To prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor. People management Problem solving Resilience Resource and budget management Results orientated. Strategic outlook Team working This is a full-time role based on an average of 45 hours a week, working 5/7. The office opens at 8.00 am. Finish times vary according to the time of year this could be up until 9pm in the summer. You will be ideally expected to work weekends, with 2 days off during the week. Due to the nature of the tourism industry, it is important that staff have a flexible approach to their work. There is a total of 28 days holiday per year pro rata, holidays cannot be taken during the school holidays or on Bank Holidays as these are our busiest times. The office is open 7 days a week so being able to work at weekends/Bank Holidays is a necessary requirement of the job. There is a half an hour unpaid lunch break. If you'd like the opportunity of being part of an amazing team and Holiday Park in a gorgeous part of the country, then please get in touch today to discuss your application!
