Sales Administrator, Belfast, 9-month Contract, £26,000 Your new company A well-established, global organisation with a strong presence in Northern Ireland is recruiting for a sales administrator. This is a 9-month fixed-term contract offering stability, routine and the opportunity to build strong administrative experience within a sales-led organisation. Your new role As Sales Administrator, you'll play a key role in supporting the sales function by ensuring customer orders are processed accurately and efficiently from start to finish. Working closely with Sales and Account Managers, you'll act as a central point of contact for customers while keeping internal systems and processes running smoothly. Your responsibilities will include: Processing customer sales orders, invoicing and related administration Providing administrative support to internal sales and account management teams Handling day-to-day customer queries and providing clear, timely updates Monitoring open orders, outstanding paperwork and payment queries Liaising with logistics and internal stakeholders to ensure timely delivery and resolution of issues This is a fully on-site role, Monday to Friday, with no evening or weekend working. What you'll need to succeed To succeed in this role, you'll be an organised and dependable administrator who enjoys working in a structured, service-focused environment. You don't need sector-specific experience, but confidence in handling sales administration tasks is essential. You'll ideally have: Previous experience in a sales administration, customer support or order-processing role Strong attention to detail and the ability to manage multiple tasks simultaneously Clear and professional communication skills Confidence using internal systems and Microsoft Office A calm, solutions-focused approach when dealing with queries or changes What you'll get in return Monday - Friday 8.30-4.30/ 9-5 (No Weekends)9 months FTC£26,000A friendly and inclusive working environmentOpportunities for training and professional developmentA team that works together and supports one anotherThe chance to make a real impact on our customer experience and supply chain processes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Full time
Sales Administrator, Belfast, 9-month Contract, £26,000 Your new company A well-established, global organisation with a strong presence in Northern Ireland is recruiting for a sales administrator. This is a 9-month fixed-term contract offering stability, routine and the opportunity to build strong administrative experience within a sales-led organisation. Your new role As Sales Administrator, you'll play a key role in supporting the sales function by ensuring customer orders are processed accurately and efficiently from start to finish. Working closely with Sales and Account Managers, you'll act as a central point of contact for customers while keeping internal systems and processes running smoothly. Your responsibilities will include: Processing customer sales orders, invoicing and related administration Providing administrative support to internal sales and account management teams Handling day-to-day customer queries and providing clear, timely updates Monitoring open orders, outstanding paperwork and payment queries Liaising with logistics and internal stakeholders to ensure timely delivery and resolution of issues This is a fully on-site role, Monday to Friday, with no evening or weekend working. What you'll need to succeed To succeed in this role, you'll be an organised and dependable administrator who enjoys working in a structured, service-focused environment. You don't need sector-specific experience, but confidence in handling sales administration tasks is essential. You'll ideally have: Previous experience in a sales administration, customer support or order-processing role Strong attention to detail and the ability to manage multiple tasks simultaneously Clear and professional communication skills Confidence using internal systems and Microsoft Office A calm, solutions-focused approach when dealing with queries or changes What you'll get in return Monday - Friday 8.30-4.30/ 9-5 (No Weekends)9 months FTC£26,000A friendly and inclusive working environmentOpportunities for training and professional developmentA team that works together and supports one anotherThe chance to make a real impact on our customer experience and supply chain processes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Past Results Administrator page is loaded Past Results Administratorlocations: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7701 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Job title: Past Results Administrator Contract type: Fixed Term Contract (ASAP start - 30 October 2026) Location: AQA Manchester Salary: £24,000 to £26,000 Working Arrangements: Hybrid (minimum 2 days per week in the office) As our past results Administrator you'll play a vital role in helping people access the qualifications they need to move forward with their lives. You'll be part of a customer-focused team that makes a real difference by delivering accurate, timely and trusted results services.This role supports the delivery of AQA's customer-facing Past Results services, ensuring learners, centres and stakeholders receive the right information at the right time. You'll help protect the integrity of results data while ensuring requests are completed accurately, compliantly and within Ofqual-regulated service level agreements. Your work directly supports individuals in progressing to their next steps in life whether that be in education, employment or beyond. Key responsibilities In this role, you'll be responsible for: Delivering high-quality customer service by accurately processing Past Results-related requests across multiple services, including Past Results, Verifications, Personal Identity Services and Subject Access Requests Managing requests efficiently and compliantly, meeting regulated service level agreements while maintaining excellent data accuracy Working collaboratively with internal teams such as Customer Services, Print and Logistics, GDPR and Exams Integrity to deliver consistent, customer-focused outcomes What we are looking for You'll thrive in this role if you: Have experience working in an office environment Can complete administrative tasks accurately and efficiently Have strong attention to detail and confidence reviewing and checking documentation at pace Communicate clearly and professionally with customers and colleagues, both written and verbal Are comfortable managing multiple priorities and adapting to changing business or regulatory requirements Have experience using Microsoft Office applications, with confidence using systems such as Outlook, Word and Excel, and an openness to learning new systems such as CRM databases What's in it for you This is an opportunity to do meaningful work while developing your skills as part of a supportive team. In return, you'll benefit from: A role that directly supports learners and centres during critical stages of their journey Opportunities to contribute to continuous improvement and service efficiency A collaborative team culture that values professionalism, flexibility and personal responsibility Hybrid working with clear expectations and support during peak periods Exposure to a wide customer delivery environment within AQA Diversity and inclusion statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application process To apply, please submit your CV and a cover letter outlining your suitability for the role by 23.59 on Sunday 26 April. Interviews will take place in our Manchester office from Friday 01 to Thursday 07 May. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: The Past Results Administrator within Entries & Results is responsible for the delivery of accurate and timely administrative tasks that support all end to end processes relating to the customer facing services offered in relation to Past Results. This can include and is not limited to standard Past Results Service, Verifications Service, Personal Identity Service and Subject Access Requests. This role is essential to delivering excellent customer service and maintaining the integrity of the customer's request in providing their much needed Results data/replacement document. It is critical for this team to ensure all customers have their requests actioned in a timely and accurate manner and service request completed within Ofqual regulated Service level agreement; this is essential for ensuring students can progress with future pathways. Administrators work as part of a wider team that champions continuous improvement and delivers process efficiency, while maintaining compliance with internal standards and external regulations. As a team, we engage positively with internal and external stakeholders, demonstrating professionalism, flexibility, and the values that underpin the trust placed in AQA. The Entries and Results teams ensures that centres and customers receive a consistent and high-quality service experience at every interaction. Administrators are expected to manage their workload responsibly, contribute to departmental goals, and identify improvements to enhance operational performance while working to set targets in both performance and quality output.Landscape: The Entries & Results department sits within Operations and COO and plays a critical role in managing qualification entries, awarding outcomes, and supporting customers throughout the results lifecycle. This can include interactions with students, centres, exam officers, and internal areas such as Logistics, Assessment, IT, Customer Services, Marking, Reconciliation. In Past results particular there is a close working relationship with Print and logistics, GDPR, workplace, Customer Services and Exams Integrity. The Administrator reports in to a Team Leader and works closely with colleagues across the broader AQA Operations landscape. This is a Manchester-based role with a minimum office working requirement of x2 days in the office each week which can increase during peak periods or as business needs require. Activities: Deliver exceptional customer service, providing support via CRM, email, phone, and in person. Accurately resolve and process customer request of the service applied for efficiently and within service level agreements. Ensure data accuracy and compliance across all entries and results processes. Support the delivery of new and existing processes as needed, including those impacted by regulatory or technological change. Contribute to continuous improvement efforts to enhance service quality, drive efficiencies, and eliminate waste. Use relevant systems (CRM, Puzzel, Office 365, databases, trackers, reporting tools) to manage workflow and ensure delivery targets are met. Escalate risks, issues, or delays proactively and communicate with relevant teams. Work cross-functionally with internal departments to deliver customer-focused outcomes. Maintain compliance with AQA policies and legislative requirements, including but not limited to HSE, Equal Opportunities, and ISMS. To be successful in this role, you will need to know: How to exemplify AQA's values and behaviours to inspire others and deliver a positive
Apr 30, 2026
Full time
Past Results Administrator page is loaded Past Results Administratorlocations: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7701 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Job title: Past Results Administrator Contract type: Fixed Term Contract (ASAP start - 30 October 2026) Location: AQA Manchester Salary: £24,000 to £26,000 Working Arrangements: Hybrid (minimum 2 days per week in the office) As our past results Administrator you'll play a vital role in helping people access the qualifications they need to move forward with their lives. You'll be part of a customer-focused team that makes a real difference by delivering accurate, timely and trusted results services.This role supports the delivery of AQA's customer-facing Past Results services, ensuring learners, centres and stakeholders receive the right information at the right time. You'll help protect the integrity of results data while ensuring requests are completed accurately, compliantly and within Ofqual-regulated service level agreements. Your work directly supports individuals in progressing to their next steps in life whether that be in education, employment or beyond. Key responsibilities In this role, you'll be responsible for: Delivering high-quality customer service by accurately processing Past Results-related requests across multiple services, including Past Results, Verifications, Personal Identity Services and Subject Access Requests Managing requests efficiently and compliantly, meeting regulated service level agreements while maintaining excellent data accuracy Working collaboratively with internal teams such as Customer Services, Print and Logistics, GDPR and Exams Integrity to deliver consistent, customer-focused outcomes What we are looking for You'll thrive in this role if you: Have experience working in an office environment Can complete administrative tasks accurately and efficiently Have strong attention to detail and confidence reviewing and checking documentation at pace Communicate clearly and professionally with customers and colleagues, both written and verbal Are comfortable managing multiple priorities and adapting to changing business or regulatory requirements Have experience using Microsoft Office applications, with confidence using systems such as Outlook, Word and Excel, and an openness to learning new systems such as CRM databases What's in it for you This is an opportunity to do meaningful work while developing your skills as part of a supportive team. In return, you'll benefit from: A role that directly supports learners and centres during critical stages of their journey Opportunities to contribute to continuous improvement and service efficiency A collaborative team culture that values professionalism, flexibility and personal responsibility Hybrid working with clear expectations and support during peak periods Exposure to a wide customer delivery environment within AQA Diversity and inclusion statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application process To apply, please submit your CV and a cover letter outlining your suitability for the role by 23.59 on Sunday 26 April. Interviews will take place in our Manchester office from Friday 01 to Thursday 07 May. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: The Past Results Administrator within Entries & Results is responsible for the delivery of accurate and timely administrative tasks that support all end to end processes relating to the customer facing services offered in relation to Past Results. This can include and is not limited to standard Past Results Service, Verifications Service, Personal Identity Service and Subject Access Requests. This role is essential to delivering excellent customer service and maintaining the integrity of the customer's request in providing their much needed Results data/replacement document. It is critical for this team to ensure all customers have their requests actioned in a timely and accurate manner and service request completed within Ofqual regulated Service level agreement; this is essential for ensuring students can progress with future pathways. Administrators work as part of a wider team that champions continuous improvement and delivers process efficiency, while maintaining compliance with internal standards and external regulations. As a team, we engage positively with internal and external stakeholders, demonstrating professionalism, flexibility, and the values that underpin the trust placed in AQA. The Entries and Results teams ensures that centres and customers receive a consistent and high-quality service experience at every interaction. Administrators are expected to manage their workload responsibly, contribute to departmental goals, and identify improvements to enhance operational performance while working to set targets in both performance and quality output.Landscape: The Entries & Results department sits within Operations and COO and plays a critical role in managing qualification entries, awarding outcomes, and supporting customers throughout the results lifecycle. This can include interactions with students, centres, exam officers, and internal areas such as Logistics, Assessment, IT, Customer Services, Marking, Reconciliation. In Past results particular there is a close working relationship with Print and logistics, GDPR, workplace, Customer Services and Exams Integrity. The Administrator reports in to a Team Leader and works closely with colleagues across the broader AQA Operations landscape. This is a Manchester-based role with a minimum office working requirement of x2 days in the office each week which can increase during peak periods or as business needs require. Activities: Deliver exceptional customer service, providing support via CRM, email, phone, and in person. Accurately resolve and process customer request of the service applied for efficiently and within service level agreements. Ensure data accuracy and compliance across all entries and results processes. Support the delivery of new and existing processes as needed, including those impacted by regulatory or technological change. Contribute to continuous improvement efforts to enhance service quality, drive efficiencies, and eliminate waste. Use relevant systems (CRM, Puzzel, Office 365, databases, trackers, reporting tools) to manage workflow and ensure delivery targets are met. Escalate risks, issues, or delays proactively and communicate with relevant teams. Work cross-functionally with internal departments to deliver customer-focused outcomes. Maintain compliance with AQA policies and legislative requirements, including but not limited to HSE, Equal Opportunities, and ISMS. To be successful in this role, you will need to know: How to exemplify AQA's values and behaviours to inspire others and deliver a positive
What is the job role? As an Administration and Finance Apprentice, you will play a key role in supporting every aspect of the Business Systems and Continuous Improvement service. Support users of our Adults and Children's social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality. Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets. Provide administrative support for our service's Digital Transformation and Programme Management teams. Gain experience across the diverse areas of the Business Systems and Continuous Improvement service while you work towards the Level 3 Business Administrator Apprenticeship Standard. You will undertake the Level 3 Business Administrator Apprenticeship standard. This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training. The post will be based in our offices at One Friargate, Station Square, Coventry, United Kingdom. All candidates must have the Right to Work in the UK. We are not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? Strong numerical skills and attention to detail An understanding of what excellent customer service means Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents An understanding of data protection and the importance of confidentiality Guaranteed Interview Scheme Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long term health condition Closing date: 31st May 2026 Pre interview and assessment date: 6th - 24th July 2026 Interview date(s) (Face to face): 20th July - 7th August 2026 Benefits Flexible working arrangements An outstanding local government pension scheme Great opportunities to develop with access to accredited courses. Access to an award winning Occupational Health Service. Location One Friargate, Coventry, United Kingdom (incl. Northern Ireland)
Apr 30, 2026
Full time
What is the job role? As an Administration and Finance Apprentice, you will play a key role in supporting every aspect of the Business Systems and Continuous Improvement service. Support users of our Adults and Children's social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality. Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets. Provide administrative support for our service's Digital Transformation and Programme Management teams. Gain experience across the diverse areas of the Business Systems and Continuous Improvement service while you work towards the Level 3 Business Administrator Apprenticeship Standard. You will undertake the Level 3 Business Administrator Apprenticeship standard. This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training. The post will be based in our offices at One Friargate, Station Square, Coventry, United Kingdom. All candidates must have the Right to Work in the UK. We are not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? Strong numerical skills and attention to detail An understanding of what excellent customer service means Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents An understanding of data protection and the importance of confidentiality Guaranteed Interview Scheme Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long term health condition Closing date: 31st May 2026 Pre interview and assessment date: 6th - 24th July 2026 Interview date(s) (Face to face): 20th July - 7th August 2026 Benefits Flexible working arrangements An outstanding local government pension scheme Great opportunities to develop with access to accredited courses. Access to an award winning Occupational Health Service. Location One Friargate, Coventry, United Kingdom (incl. Northern Ireland)
Sales Administrator 6 month Fixed Term Contract Full Time Slough (Hybrid 3 days office / 2 days WFH) We are recruiting on behalf of a well-established client for an experienced Sales Administrator to join their team on a fixed-term contract. If you thrive in a fast-paced, international environment and have a passion for delivering excellent customer service, we want to hear from you. Key Responsibilities Manage end-to-end sales order processing, from receipt through to accurate invoicing and shipment. Keep customers fully informed at every stage order acknowledgements, progress updates and shipment details. Coordinate with suppliers, freight partners and internal teams to ensure timely and accurate delivery of goods. Allocate costs, reconcile margins and track outstanding payments in line with company terms. Administer Letters of Credit and other payment instruments in liaison with the Trade Finance team. What We're Looking For Proven experience in end-to-end sales order administration. Highly organised with strong attention to detail and the ability to multitask under pressure. Excellent customer service and communication skills, both written and verbal. Intermediate+ Microsoft Excel skills and experience working with ERP systems. Foundation level knowledge of accounting principles (Debit, Credit, Account reconciliations) What's on Offer Hybrid working 3 days in the office, 2 days from home. A collaborative and supportive team environment. The chance to work for a well-established business with an international reach. A varied and autonomous role with real ownership of the order process. Competitive salary for the right candidate.
Apr 29, 2026
Contractor
Sales Administrator 6 month Fixed Term Contract Full Time Slough (Hybrid 3 days office / 2 days WFH) We are recruiting on behalf of a well-established client for an experienced Sales Administrator to join their team on a fixed-term contract. If you thrive in a fast-paced, international environment and have a passion for delivering excellent customer service, we want to hear from you. Key Responsibilities Manage end-to-end sales order processing, from receipt through to accurate invoicing and shipment. Keep customers fully informed at every stage order acknowledgements, progress updates and shipment details. Coordinate with suppliers, freight partners and internal teams to ensure timely and accurate delivery of goods. Allocate costs, reconcile margins and track outstanding payments in line with company terms. Administer Letters of Credit and other payment instruments in liaison with the Trade Finance team. What We're Looking For Proven experience in end-to-end sales order administration. Highly organised with strong attention to detail and the ability to multitask under pressure. Excellent customer service and communication skills, both written and verbal. Intermediate+ Microsoft Excel skills and experience working with ERP systems. Foundation level knowledge of accounting principles (Debit, Credit, Account reconciliations) What's on Offer Hybrid working 3 days in the office, 2 days from home. A collaborative and supportive team environment. The chance to work for a well-established business with an international reach. A varied and autonomous role with real ownership of the order process. Competitive salary for the right candidate.
We are looking for a highly organised Service Billing Administrator to join our client's busy Accounts team on a Fixed Term Contract. This is a pivotal role supporting the smooth running of our service operations, ensuring accurate invoicing, efficient billing processes, and proactive management of customer accounts. You will act as a key link between our service engineers, finance team, and customers - helping to maintain financial accuracy while delivering excellent service. Hours of Work: Monday - Friday, 08:30 - 17:00 (1hr unpaid lunchbreak) Location: Medway towns Contract type: Fixed term (1 year MAT cover) Key Responsibilities: Invoice with Confidence: Produce accurate invoices for service work, materials, contracts, and commissioning- making sure every billable item is captured. Validate Job Sheets: Review engineer job sheets for accuracy and clarity, collaborating with teams to resolve any gaps. Portal Billing & Submissions: Submit invoices through customer portals and internal systems, uploading all relevant supporting documents. Manage Accounts & Credit: Keep an eye on outstanding balances, carry out professional debt collection, and support finance with reconciliations and reporting. Support Customers & Teams: Handle queries about invoices and payments, assist with administrative tasks, and support scheduling teams as needed. About You We're looking for someone who is proactive, accurate, and confident communicating with both internal teams and customers. Essential Skills & Experience Experience in an administrative finance role Strong attention to detail and high level of accuracy Experience working in a busy service or logistics environment Proficient in ERP/CRM systems (e.g. Salesforce, NetSuite) and Microsoft Office Excellent communication and organisational skills Desirable Experience within service, engineering, or operations environments Background in credit control or accounts receivable What Our Client Offers Contributory pension scheme Life assurance Employee Assistance Programme (EAP) Perks Direct and employee discounts Long service awards Ongoing in-house training 25 days holiday + bank holidays + your birthday off Apply Now If you're looking for a varied role where you can make a real impact within a supportive team, please apply today.
Apr 28, 2026
Contractor
We are looking for a highly organised Service Billing Administrator to join our client's busy Accounts team on a Fixed Term Contract. This is a pivotal role supporting the smooth running of our service operations, ensuring accurate invoicing, efficient billing processes, and proactive management of customer accounts. You will act as a key link between our service engineers, finance team, and customers - helping to maintain financial accuracy while delivering excellent service. Hours of Work: Monday - Friday, 08:30 - 17:00 (1hr unpaid lunchbreak) Location: Medway towns Contract type: Fixed term (1 year MAT cover) Key Responsibilities: Invoice with Confidence: Produce accurate invoices for service work, materials, contracts, and commissioning- making sure every billable item is captured. Validate Job Sheets: Review engineer job sheets for accuracy and clarity, collaborating with teams to resolve any gaps. Portal Billing & Submissions: Submit invoices through customer portals and internal systems, uploading all relevant supporting documents. Manage Accounts & Credit: Keep an eye on outstanding balances, carry out professional debt collection, and support finance with reconciliations and reporting. Support Customers & Teams: Handle queries about invoices and payments, assist with administrative tasks, and support scheduling teams as needed. About You We're looking for someone who is proactive, accurate, and confident communicating with both internal teams and customers. Essential Skills & Experience Experience in an administrative finance role Strong attention to detail and high level of accuracy Experience working in a busy service or logistics environment Proficient in ERP/CRM systems (e.g. Salesforce, NetSuite) and Microsoft Office Excellent communication and organisational skills Desirable Experience within service, engineering, or operations environments Background in credit control or accounts receivable What Our Client Offers Contributory pension scheme Life assurance Employee Assistance Programme (EAP) Perks Direct and employee discounts Long service awards Ongoing in-house training 25 days holiday + bank holidays + your birthday off Apply Now If you're looking for a varied role where you can make a real impact within a supportive team, please apply today.
Bletchley Park Trust Limited
Bletchley, Buckinghamshire
Job Title: Visits Coordinator Location: Bletchley Park Sherwood Drive Bletchley Milton Keynes MK3 6EB Salary: £26,000 per annum Job type: One-year Fixed Term, Full Time Closing Date: Monday 4th May 2026 About the role: An exciting opportunity has arisen for a fixed-term, full-time Visits Coordinator to join our busy Bookings team. Working as part of a small team, you will manage a high volume of enquiries and bookings across multiple systems, including ticketing, group visits, learning visits, and special events, while liaising with internal teams and external partners to ensure a seamless visitor experience and taking ownership of enquiries through to resolution. About you: This is a fast-paced role requiring the ability to manage competing priorities, switch between tasks efficiently while maintaining a high level of accuracy and attention to detail and work confidently across multiple systems. To be successful in this role you will have previous office administration experience and excellent customer service skills, along with a friendly, professional manner on the phone, in person and with written communications. You will be a helpful and supportive team player, who is detail oriented, organised and comfortable working using their own initiative where required. Proficiency in using Microsoft Office, including Word, Teams and Excel is also essential for this role, and previous experience of booking systems and databases would be beneficial. Please click apply to see further details around the person requirements and responsibilities for this role. This is also available to view on the Bletchley Park website. Working Hours: This position is full time 37.5 hours per week during office hours Monday to Friday, with flexibility to work occasional early evenings, weekends and Bank Holidays, as Required. It is a one-year fixed term appointment. Based at Bletchley Park, Milton Keynes. Salary £26,000 per annum, rising to £27,837.81 per annum post probation. Our benefits include: 33 days annual leave per year (including statutory holidays). Access to our BUPA Cash Plan and Employee Assistance Scheme Six complimentary entry passes per year (after six months service) Staff and Volunteer social and wellbeing events Additional Information: Closing date for applications: 4 May 2026 Please include a covering letter setting out why you are suitable for this role with your application. Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants. We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website. No agencies please. If you feel you could be an asset to our team, please click the APPLY button to send your CV and cover letter. Candidates with the relevant experience or job title of: Administrator, Bookings Administrator, Customer Care, Customer Service Admin, Bookings Coordinator, Visits Administrator, may also be considered for this role.
Apr 28, 2026
Contractor
Job Title: Visits Coordinator Location: Bletchley Park Sherwood Drive Bletchley Milton Keynes MK3 6EB Salary: £26,000 per annum Job type: One-year Fixed Term, Full Time Closing Date: Monday 4th May 2026 About the role: An exciting opportunity has arisen for a fixed-term, full-time Visits Coordinator to join our busy Bookings team. Working as part of a small team, you will manage a high volume of enquiries and bookings across multiple systems, including ticketing, group visits, learning visits, and special events, while liaising with internal teams and external partners to ensure a seamless visitor experience and taking ownership of enquiries through to resolution. About you: This is a fast-paced role requiring the ability to manage competing priorities, switch between tasks efficiently while maintaining a high level of accuracy and attention to detail and work confidently across multiple systems. To be successful in this role you will have previous office administration experience and excellent customer service skills, along with a friendly, professional manner on the phone, in person and with written communications. You will be a helpful and supportive team player, who is detail oriented, organised and comfortable working using their own initiative where required. Proficiency in using Microsoft Office, including Word, Teams and Excel is also essential for this role, and previous experience of booking systems and databases would be beneficial. Please click apply to see further details around the person requirements and responsibilities for this role. This is also available to view on the Bletchley Park website. Working Hours: This position is full time 37.5 hours per week during office hours Monday to Friday, with flexibility to work occasional early evenings, weekends and Bank Holidays, as Required. It is a one-year fixed term appointment. Based at Bletchley Park, Milton Keynes. Salary £26,000 per annum, rising to £27,837.81 per annum post probation. Our benefits include: 33 days annual leave per year (including statutory holidays). Access to our BUPA Cash Plan and Employee Assistance Scheme Six complimentary entry passes per year (after six months service) Staff and Volunteer social and wellbeing events Additional Information: Closing date for applications: 4 May 2026 Please include a covering letter setting out why you are suitable for this role with your application. Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants. We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website. No agencies please. If you feel you could be an asset to our team, please click the APPLY button to send your CV and cover letter. Candidates with the relevant experience or job title of: Administrator, Bookings Administrator, Customer Care, Customer Service Admin, Bookings Coordinator, Visits Administrator, may also be considered for this role.
Senior Administrator Required Derby £28,000 £32,000 Full-time 12-Month Fixed-Term Contract Immediate Start Available SF Partners are working exclusively with a growing and forward thinking business in Derby to recruit a Senior Administrator. This role is perfect for someone with a strong administrative background (Administrator, PA, Office Manager, Customer Service Admin) who is immediately available and ready to step into a busy, varied position where they can make a real impact from day one. We are focused on finding someone organised, proactive, and confident who can become a key support within the team. The Role This is a broad, hands on administrative role supporting the wider Supply Chain function. You ll be a central point of coordination, helping keep operations running smoothly. Day-to-day responsibilities include: Supporting supplier onboarding and maintaining compliance records Ensuring documentation is accurate and up to date Raising and processing purchase orders Liaising with suppliers to track orders and resolve queries Investigating discrepancies Supporting reporting and general administrative processes We re looking for someone who: Has previous experience in an administrative role Is highly organised with strong attention to detail Is a confident communicator (phone & email) Can hit the ground running and manage a busy workload Has good IT skills, including Excel Brings a positive, can do attitude and enjoys supporting others This role would suit candidates from varied backgrounds such as: Administrator PA / Personal Assistant Office Manager Customer Service Administrator If you re available immediately and looking for a new administrative opportunity where you can really add value, we d love to hear from you. Apply today or get in touch with SF Partners for more information.
Apr 28, 2026
Seasonal
Senior Administrator Required Derby £28,000 £32,000 Full-time 12-Month Fixed-Term Contract Immediate Start Available SF Partners are working exclusively with a growing and forward thinking business in Derby to recruit a Senior Administrator. This role is perfect for someone with a strong administrative background (Administrator, PA, Office Manager, Customer Service Admin) who is immediately available and ready to step into a busy, varied position where they can make a real impact from day one. We are focused on finding someone organised, proactive, and confident who can become a key support within the team. The Role This is a broad, hands on administrative role supporting the wider Supply Chain function. You ll be a central point of coordination, helping keep operations running smoothly. Day-to-day responsibilities include: Supporting supplier onboarding and maintaining compliance records Ensuring documentation is accurate and up to date Raising and processing purchase orders Liaising with suppliers to track orders and resolve queries Investigating discrepancies Supporting reporting and general administrative processes We re looking for someone who: Has previous experience in an administrative role Is highly organised with strong attention to detail Is a confident communicator (phone & email) Can hit the ground running and manage a busy workload Has good IT skills, including Excel Brings a positive, can do attitude and enjoys supporting others This role would suit candidates from varied backgrounds such as: Administrator PA / Personal Assistant Office Manager Customer Service Administrator If you re available immediately and looking for a new administrative opportunity where you can really add value, we d love to hear from you. Apply today or get in touch with SF Partners for more information.
Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT
Apr 27, 2026
Contractor
Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT
Your new roleA well-established organisation based in Bedford is looking to recruit a Temporary People Administrator to join their busy People & Culture team. This is a long-term temporary opportunity starting as soon as possible and expected to run until at least January 2027. You will initially be full-time office based in Bedford during training. Once fully trained, the role offers hybrid working with up to 50% working from home. This is a varied and fast-paced administrative role supporting the full employee lifecycle, with a strong focus on recruitment coordination and HR administration. Key responsibilities will include: Coordinating end-to-end recruitment campaigns, including advertising roles, liaising with candidates and hiring managers, arranging interviews and issuing offers Preparing contracts and employment documentation, ensuring accuracy and compliance Managing pre-employment checks such as references, right to work checks and occupational health clearance Processing starters, leavers and contract changes on the HR and payroll system Maintaining accurate employee records and ensuring GDPR compliance Supporting payroll deadlines by ensuring timely and accurate data entry Managing shared inboxes, responding to queries and providing a high level of customer service Supporting wider HR administration including contract extensions, flexible working requests and fixed-term renewals General administrative support to the People & Culture team as required What you'll need to succeed This role would suit someone who already has HR administration experience, or a strong administrator with solid experience who is looking to move into HR. You will ideally have: Proven administrative experience in a fast-paced environment Excellent attention to detail and a high level of accuracy Experience working with databases and managing confidential information Strong organisational skills with the ability to manage competing priorities and deadlines Good IT skills, including Microsoft Word, Excel, Outlook and Teams Excellent written and verbal communication skills A professional, customer-focused approach Previous HR or recruitment administration experience is advantageous but not essential if you have strong transferable administrative skills and a genuine interest in HR. What you'll get in return A long-term temporary role with stability until at least January 2027 Hybrid working (50% home working after training) Competitive hourly pay of 16- 18 per hour Valuable experience within an established People & Culture function Supportive team environment and structured training Full-time hours working Mon - Thurs 9-5.30pm and Fridays 9-5pm On-site free parking What you need to do nowIf you're interested in this role and meet the criteria above, please apply now or contact Hays for more information. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 25, 2026
Seasonal
Your new roleA well-established organisation based in Bedford is looking to recruit a Temporary People Administrator to join their busy People & Culture team. This is a long-term temporary opportunity starting as soon as possible and expected to run until at least January 2027. You will initially be full-time office based in Bedford during training. Once fully trained, the role offers hybrid working with up to 50% working from home. This is a varied and fast-paced administrative role supporting the full employee lifecycle, with a strong focus on recruitment coordination and HR administration. Key responsibilities will include: Coordinating end-to-end recruitment campaigns, including advertising roles, liaising with candidates and hiring managers, arranging interviews and issuing offers Preparing contracts and employment documentation, ensuring accuracy and compliance Managing pre-employment checks such as references, right to work checks and occupational health clearance Processing starters, leavers and contract changes on the HR and payroll system Maintaining accurate employee records and ensuring GDPR compliance Supporting payroll deadlines by ensuring timely and accurate data entry Managing shared inboxes, responding to queries and providing a high level of customer service Supporting wider HR administration including contract extensions, flexible working requests and fixed-term renewals General administrative support to the People & Culture team as required What you'll need to succeed This role would suit someone who already has HR administration experience, or a strong administrator with solid experience who is looking to move into HR. You will ideally have: Proven administrative experience in a fast-paced environment Excellent attention to detail and a high level of accuracy Experience working with databases and managing confidential information Strong organisational skills with the ability to manage competing priorities and deadlines Good IT skills, including Microsoft Word, Excel, Outlook and Teams Excellent written and verbal communication skills A professional, customer-focused approach Previous HR or recruitment administration experience is advantageous but not essential if you have strong transferable administrative skills and a genuine interest in HR. What you'll get in return A long-term temporary role with stability until at least January 2027 Hybrid working (50% home working after training) Competitive hourly pay of 16- 18 per hour Valuable experience within an established People & Culture function Supportive team environment and structured training Full-time hours working Mon - Thurs 9-5.30pm and Fridays 9-5pm On-site free parking What you need to do nowIf you're interested in this role and meet the criteria above, please apply now or contact Hays for more information. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales Administrator Location: Bradford, BD4 Salary: 26,500 per annum Contract: Fixed Term Contract until July 2027 (Maternity Cover) Hours: Full Time, Monday to Friday, 8am-4pm We are proud to be working in partnership with a well-established manufacturing business based in Bradford (BD4) who are looking to recruit an experienced Sales Administrator to join their team. This is a full-time, fixed term contract to cover maternity leave until July 2027 , with potential for the role to become permanent for the right candidate. The Role As Customer Service Administrator, you will play a key role in supporting both customers and internal teams to ensure production and order processes run smoothly. Your responsibilities will include: Providing excellent customer service via phone and email Offering administrative support to ensure production runs efficiently Monitoring stock levels of materials and placing orders accordingly Production scheduling to meet customer and business requirements Completing daily administration, including issuing orders Sales order processing using the company's ERP system Tracking orders, updating delivery schedules, and keeping customers informed About You Previous experience in a customer service or administrative role within a manufacturing or production environment would be highly advantageous. You'll be organised, detail-oriented, and confident communicating with customers and internal stakeholders. What's on Offer 26,500 salary Monday to Friday working hours (no weekends) Opportunity to gain long-term employment following the fixed term contract Supportive and established team environment If you're looking for your next opportunity in customer service and administration and would like to work for a stable and growing business, apply today to be considered . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2026
Full time
Sales Administrator Location: Bradford, BD4 Salary: 26,500 per annum Contract: Fixed Term Contract until July 2027 (Maternity Cover) Hours: Full Time, Monday to Friday, 8am-4pm We are proud to be working in partnership with a well-established manufacturing business based in Bradford (BD4) who are looking to recruit an experienced Sales Administrator to join their team. This is a full-time, fixed term contract to cover maternity leave until July 2027 , with potential for the role to become permanent for the right candidate. The Role As Customer Service Administrator, you will play a key role in supporting both customers and internal teams to ensure production and order processes run smoothly. Your responsibilities will include: Providing excellent customer service via phone and email Offering administrative support to ensure production runs efficiently Monitoring stock levels of materials and placing orders accordingly Production scheduling to meet customer and business requirements Completing daily administration, including issuing orders Sales order processing using the company's ERP system Tracking orders, updating delivery schedules, and keeping customers informed About You Previous experience in a customer service or administrative role within a manufacturing or production environment would be highly advantageous. You'll be organised, detail-oriented, and confident communicating with customers and internal stakeholders. What's on Offer 26,500 salary Monday to Friday working hours (no weekends) Opportunity to gain long-term employment following the fixed term contract Supportive and established team environment If you're looking for your next opportunity in customer service and administration and would like to work for a stable and growing business, apply today to be considered . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Administrator 9 Month FTC (Potential to Extend) £26,000 - £30,000 37.5 pw, Full Time Office Based North Derbyshire SF Partners are currently recruiting for a Customer Service Administrator to join a friendly and supportive team on a 9 month fixed-term contract, with the potential to extend to 12 months to cover Maternity Leave. You will be responsible for managing a group of customers, ensuring a seamless service from order through to delivery. This is a varied role requiring strong organisation and attention to detail. Key responsibilities include: Managing customer accounts and building strong relationships Processing orders from start to finish Setting up products on the system Booking deliveries and coordinating logistics Raising and sending invoices Working on Microsoft Dynamics 365 (D365) What we're looking for: Previous experience in a customer service or administrative role Strong organisational skills and attention to detail Confident communicator with a proactive approach Comfortable working with systems and Microsoft products A team player who will fit well into a collaborative environment If you're immediately available or on a short notice period and looking for your next opportunity within a supportive business, we'd love to hear from you.
Apr 24, 2026
Seasonal
Customer Service Administrator 9 Month FTC (Potential to Extend) £26,000 - £30,000 37.5 pw, Full Time Office Based North Derbyshire SF Partners are currently recruiting for a Customer Service Administrator to join a friendly and supportive team on a 9 month fixed-term contract, with the potential to extend to 12 months to cover Maternity Leave. You will be responsible for managing a group of customers, ensuring a seamless service from order through to delivery. This is a varied role requiring strong organisation and attention to detail. Key responsibilities include: Managing customer accounts and building strong relationships Processing orders from start to finish Setting up products on the system Booking deliveries and coordinating logistics Raising and sending invoices Working on Microsoft Dynamics 365 (D365) What we're looking for: Previous experience in a customer service or administrative role Strong organisational skills and attention to detail Confident communicator with a proactive approach Comfortable working with systems and Microsoft products A team player who will fit well into a collaborative environment If you're immediately available or on a short notice period and looking for your next opportunity within a supportive business, we'd love to hear from you.
Customer Service Administrator (Welsh Speaking) Hybrid Cardiff City Centre 12-Month Fixed-Term Contract Up to £30,000 Autograph Recruitment is partnering with a leading professional services organisation to recruit a fluent Welsh-speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who enjoys delivering high-quality customer service while supporting a busy professional environment. The role offers flexible working hours alongside a hybrid working model, supporting a great work-life balance. Key Responsibilities: Providing professional telephone support in Welsh and English Delivering efficient administrative and client support Processing reports and managing data accurately Supporting internal teams with proactive organisation and coordination About You: Fluent Welsh speaker (essential) Strong administrative and organisational skills Confident working independently as well as part of a collaborative team Proactive, reliable, and client-focused in your approach This role offers genuine potential to become permanent for the right candidate. If you re looking for your next career move within a respected organisation, we d love to hear from you. Click Apply to be considered, or contact Holly Williams on (phone number removed) for more information.
Apr 24, 2026
Full time
Customer Service Administrator (Welsh Speaking) Hybrid Cardiff City Centre 12-Month Fixed-Term Contract Up to £30,000 Autograph Recruitment is partnering with a leading professional services organisation to recruit a fluent Welsh-speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who enjoys delivering high-quality customer service while supporting a busy professional environment. The role offers flexible working hours alongside a hybrid working model, supporting a great work-life balance. Key Responsibilities: Providing professional telephone support in Welsh and English Delivering efficient administrative and client support Processing reports and managing data accurately Supporting internal teams with proactive organisation and coordination About You: Fluent Welsh speaker (essential) Strong administrative and organisational skills Confident working independently as well as part of a collaborative team Proactive, reliable, and client-focused in your approach This role offers genuine potential to become permanent for the right candidate. If you re looking for your next career move within a respected organisation, we d love to hear from you. Click Apply to be considered, or contact Holly Williams on (phone number removed) for more information.
Overview Are you a HR Systems Administrator looking for an exciting role utilising cutting-edge technology within an exciting fast growing industry? Solus An Aviva Company are recruiting a HR & Payroll specialist to help manage and configure our HR systems across our network. Responsibilities Location: UK-Remote 12-Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team on a 12-Month Fixed Term Basis. You will be responsible for the development, configuration, and optimisation of the Zellis HR and Payroll systems which supports business operations by ensuring the systems are tailored to meet organisational needs: Configure ResourceLink to meet specific HR and payroll requirements, customising User Defined Fields, Screens, workflows etc to align with business processes Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system setups, processes, and troubleshooting guides Provide training and support to colleagues in HR, Payroll, Recruitment, and Learning & Development to maximise effective use of Zellis tools Proactively raise risks, concerns, and cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Solus s bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data security risks Provide expert guidance to stakeholders on system capabilities, limitations and enhancements. Experience of configuring HR Systems in a development or consultant role Qualifications Knowledge of integration with Microsoft Power Automate would be beneficial Deep understanding of Zellis products (ResourceLink and Compensate) architecture, including how data is stored, triggered, and synchronized. Experience with User Defined Fields, screens, and workflow configuration Familiarity with Zellis ResourceLink reporting solutions: RRS and translating to MyView Consoles as widgets, Power BI A keen understanding of security and of integrations with other platforms through the use of APIs, webhooks, SSO and Azure connectors; a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholder management ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Oct 29, 2025
Contractor
Overview Are you a HR Systems Administrator looking for an exciting role utilising cutting-edge technology within an exciting fast growing industry? Solus An Aviva Company are recruiting a HR & Payroll specialist to help manage and configure our HR systems across our network. Responsibilities Location: UK-Remote 12-Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team on a 12-Month Fixed Term Basis. You will be responsible for the development, configuration, and optimisation of the Zellis HR and Payroll systems which supports business operations by ensuring the systems are tailored to meet organisational needs: Configure ResourceLink to meet specific HR and payroll requirements, customising User Defined Fields, Screens, workflows etc to align with business processes Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system setups, processes, and troubleshooting guides Provide training and support to colleagues in HR, Payroll, Recruitment, and Learning & Development to maximise effective use of Zellis tools Proactively raise risks, concerns, and cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Solus s bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data security risks Provide expert guidance to stakeholders on system capabilities, limitations and enhancements. Experience of configuring HR Systems in a development or consultant role Qualifications Knowledge of integration with Microsoft Power Automate would be beneficial Deep understanding of Zellis products (ResourceLink and Compensate) architecture, including how data is stored, triggered, and synchronized. Experience with User Defined Fields, screens, and workflow configuration Familiarity with Zellis ResourceLink reporting solutions: RRS and translating to MyView Consoles as widgets, Power BI A keen understanding of security and of integrations with other platforms through the use of APIs, webhooks, SSO and Azure connectors; a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholder management ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Our Client, a large Finance Sector firm, are seeking an experienced Treasury Manager to join a friendly, well-established team for a 6-12 month fixed term assignment. Reporting to the Finance Operations Manager, the Treasury Manager will be responsible for: Ensure the accurate and timely processing of all treasury movements between internal accounts and to/from external parties, ensuring errors are kept to a minimum Oversee the management of shareholder and policyholder cash allowing for the appropriate level of security, liquidity and yield. This includes adherence to the Group Treasury Policy Act as the primary escalation point between internal departments, and external banking partners to ensure seamless integration and resolution of any treasury related cash movements Manage relationships with deposit and money market fund providers Continuous evaluation and improvement to treasury systems, workflows, and technologies to improve efficiency, reduce costs, and support projects to enhance straight through processing and treasury automation Maintain strict adherence to financial regulations, anti-money laundering standards, and internal controls Identify and mitigate risks related to sanctions, fraud, errors and payment failures Timely reporting of risk incidents Lead, mentor, and develop the Treasury administrator team by setting clear goals, monitoring performance, and fostering a culture of accountability and continuous improvement Generate and analyse management information and be responsible for creating further management information when necessary Promote high levels of customer service both internally and externally The ideal candidate for the role of Treasury Manager will have: Have at least five years' experience within a Treasury role At least 2 years people management or team leadership experience would be preferential A good working knowledge of the major international banking systems and payment platforms Detailed understanding of cash based instruments used in treasury management Highly numerate and analytical - able to swiftly understand, evaluate and comment on various sources of financial data Have a high level of attention to detail, particularly working with figures Strong communication skills, both written and oral Ability to establish and maintain good working relationships with colleagues and external stakeholders Good organisational and problem solving skills and the ability to work to tight deadlines
Oct 07, 2025
Contractor
Our Client, a large Finance Sector firm, are seeking an experienced Treasury Manager to join a friendly, well-established team for a 6-12 month fixed term assignment. Reporting to the Finance Operations Manager, the Treasury Manager will be responsible for: Ensure the accurate and timely processing of all treasury movements between internal accounts and to/from external parties, ensuring errors are kept to a minimum Oversee the management of shareholder and policyholder cash allowing for the appropriate level of security, liquidity and yield. This includes adherence to the Group Treasury Policy Act as the primary escalation point between internal departments, and external banking partners to ensure seamless integration and resolution of any treasury related cash movements Manage relationships with deposit and money market fund providers Continuous evaluation and improvement to treasury systems, workflows, and technologies to improve efficiency, reduce costs, and support projects to enhance straight through processing and treasury automation Maintain strict adherence to financial regulations, anti-money laundering standards, and internal controls Identify and mitigate risks related to sanctions, fraud, errors and payment failures Timely reporting of risk incidents Lead, mentor, and develop the Treasury administrator team by setting clear goals, monitoring performance, and fostering a culture of accountability and continuous improvement Generate and analyse management information and be responsible for creating further management information when necessary Promote high levels of customer service both internally and externally The ideal candidate for the role of Treasury Manager will have: Have at least five years' experience within a Treasury role At least 2 years people management or team leadership experience would be preferential A good working knowledge of the major international banking systems and payment platforms Detailed understanding of cash based instruments used in treasury management Highly numerate and analytical - able to swiftly understand, evaluate and comment on various sources of financial data Have a high level of attention to detail, particularly working with figures Strong communication skills, both written and oral Ability to establish and maintain good working relationships with colleagues and external stakeholders Good organisational and problem solving skills and the ability to work to tight deadlines
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 04, 2025
Full time
_ 18 Month Fixed-Term Contract, Maternity Cover _ Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Role Profile: Working as a member of the Customer Care Senior Leadership Team, your primary responsibility will be to manage timely and detailed communications for our front-line Customer Care Administrators (CCAs), ensuring they have the right information at the right time to assist our customers. You will have a logical and strategical thought process along with excellent communication skills to impact change effectively and efficiently within Customer Care, using a variety of communication channels. The role will include but is not limited to: Partner with key business stakeholders to ensure Customer Care is informed of business changes and updates, so they are equipped to support customer queries. Manage planned and reactive communications in an efficient and effective way, using a variety of channels. Content creation and maintenance management of the Customer Care SharePoint site. Ensuring the site is updated with timely and relevant communications such as product changes, delivery delays, and people and performance news. Organize and co-host the quarterly CC forum to introduce two-way dialogue in Customer Care and ensure our CCAs have a voice. Plan, write and upload weekly Huddle content. Build and maintain a communication plan to improve the flow of communication requests. Assisting Customer Care SLT, Operations Managers and Team Leaders on a range of initiatives and communication requests. Working alongside the CI team, Quality and Training Manager and Operations Managers to review and communicate any process change requests which impact Customer Care. Work alongside Corporate Communication Managers on business-wide projects and initiatives. Candidate Profile: An exceptional communicator with excellent written, spoken, and presentation skills. Can prioritise, multitask, and have experience working in a fast-paced and demanding environment where change is continuous. Have a natural ability to build relationships across the organisation. Excellent problem-solving, decision-making, and prioritisation skills. Have the confidence to bring ideas/solutions to the forefront. What we offer you: Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products . Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Hours and Days: Flexible options with a minimum of 30 hours per week between Monday to Friday. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. _Please note: The successful applicant will be required to undertake a criminal record check._ _Please advise us in advance if you have any special requirements if you are asked to attend an interview._ Job Type: Fixed term contract Contract length: 18 months Pay: £46,350.00 per year Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Life insurance On-site parking Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Application question(s): Have you previously worked in a role where you partnered with business stakeholders to communicate changes or updates to a wider team or department? Do you have experience creating and maintaining content for internal communications platforms (e.g., SharePoint, intranet, newsletters, or similar)? Have you ever planned, written, or delivered regular team communications such as newsletters, weekly updates, or huddle content? Do you have experience building and maintaining communication plans to improve information flow within a team or department? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
IT Administrator Team Lead About the roleAs an Administrator with expertise in IT Support Team Lead, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Job Description:Team Leader - OFS West areaWe have a requirement for an OFS Team Leader based in Bristol, delivering services for a large public sector customer. The role will be on a fixed term contract for an initial 6-month period with likely extension.The successful candidate will have a track record of leading IT services teams, achieving KPIs and SLAs and managing service improvements resulting in a first-class customer experience. Responsibilities Lead and manage a team of 5-7 engineers to deliver the required contractually compliant service to the customer(s)Lead Daily calls with support team to ensure issues are identified and managed appropriatelyEngage with client service managers and customer stakeholders to ensure service is running smoothlyUse reporting to understand data and performance indicators to drive service improvementUse data and key relationships to forecast future resource requirementsWork with client to ensure resources and skill levels are fit for purposeWork with the service delivery lead, other service team leaders and internal operational teamsIdentify, record and manage issues to improve processes and serviceManage escalations and engage appropriate teams through to successful resolutionManage formal complaints and dissatisfied usersSuggest and support new processes, changes to process and improvements to service and/or user experienceEnsure adherence to both customer and client policies and proceduresEnsure a high level of team communication and engagement with objectivesPerform Team Operational 121sRegularly attend management meetings Performance IndicatorsTeam/service SLA performanceTeam utilisation levelsUser satisfaction scoresStaff engagement/moraleEnsuring warranty credits are achieved for vendor device repairs Key relationshipsClient Operational Delivery ManagersService Team Leaders Knowledge, Skills & ExperienceLeadership and managementOrganisationGood understanding of IT services delivered to end users.Good customer service skillsGood understanding of our MOS processes and tools (Training will be provided)Good knowledge of Windows and Office toolsITIL knowledge or accreditationSC Clearance essential What's in it for you? - LocationAbbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 Months 15th Sep - 31st Mar 2026Mon - Fri 8:00 - 04:30 Shifts: Monday to Friday (37.5 hours) Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Oct 03, 2025
Full time
IT Administrator Team Lead About the roleAs an Administrator with expertise in IT Support Team Lead, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Job Description:Team Leader - OFS West areaWe have a requirement for an OFS Team Leader based in Bristol, delivering services for a large public sector customer. The role will be on a fixed term contract for an initial 6-month period with likely extension.The successful candidate will have a track record of leading IT services teams, achieving KPIs and SLAs and managing service improvements resulting in a first-class customer experience. Responsibilities Lead and manage a team of 5-7 engineers to deliver the required contractually compliant service to the customer(s)Lead Daily calls with support team to ensure issues are identified and managed appropriatelyEngage with client service managers and customer stakeholders to ensure service is running smoothlyUse reporting to understand data and performance indicators to drive service improvementUse data and key relationships to forecast future resource requirementsWork with client to ensure resources and skill levels are fit for purposeWork with the service delivery lead, other service team leaders and internal operational teamsIdentify, record and manage issues to improve processes and serviceManage escalations and engage appropriate teams through to successful resolutionManage formal complaints and dissatisfied usersSuggest and support new processes, changes to process and improvements to service and/or user experienceEnsure adherence to both customer and client policies and proceduresEnsure a high level of team communication and engagement with objectivesPerform Team Operational 121sRegularly attend management meetings Performance IndicatorsTeam/service SLA performanceTeam utilisation levelsUser satisfaction scoresStaff engagement/moraleEnsuring warranty credits are achieved for vendor device repairs Key relationshipsClient Operational Delivery ManagersService Team Leaders Knowledge, Skills & ExperienceLeadership and managementOrganisationGood understanding of IT services delivered to end users.Good customer service skillsGood understanding of our MOS processes and tools (Training will be provided)Good knowledge of Windows and Office toolsITIL knowledge or accreditationSC Clearance essential What's in it for you? - LocationAbbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 Months 15th Sep - 31st Mar 2026Mon - Fri 8:00 - 04:30 Shifts: Monday to Friday (37.5 hours) Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 02, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 01, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
