Service Administrator

Our client, a reputable franchise-approved commercial vehicle dealer group with multiple sites nationwide, is seeking a skilled Vehicle Service Administrator to join their busy Swindon dealership.

This is an excellent opportunity for a motivated Service Administrator with automotive administrative experience to contribute to a well-established team.

Benefits:

• Basic salary of 29,000 per annum, with bonuses leading to on-target earnings of approximately 34,000
• 31 days annual leave, including bank holidays
• Workplace pension scheme
• Full in-house and manufacturer-approved training programmes
• Access to hundreds of discounts across high street and retail outlets
• Staff wellness programmes and recognition awards
• Enhanced maternity and paternity pay
• Career development opportunities within a multi-award-winning business recognised as a "Great Place to Work"

Duties:

• Processing retail invoicing and warranty claims efficiently
• Managing warranty claims and associated administration
• Providing general administrative support to the service team, including post distribution and stationery stock management
• Liaising with suppliers to resolve invoice queries, ensuring quotations are accurate and cost-effective
• Assisting with quotation requests on customer vehicles and following up on outstanding purchase orders, as a Vehicle Service Administrator
• Acting as the point of contact for customer and internal enquiries within the admin office, in your capacity as a Vehicle Service Administrator
• Supporting the smooth daily operation of the service department by coordinating administrative tasks and supply requirements, as a Vehicle Service Administrator

Requirements:

• Proven administrative experience, preferably within the automotive industry
• Knowledge of vehicle warranty processes or dealership administration roles is highly desirable
• Strong organisational skills with the ability to prioritise in a fast-paced environment
• Excellent interpersonal skills to build and maintain relationships with colleagues and customers
• Experience with Kerridge/Keyloop or vehicle warranty systems is advantageous but not essential
• Ability to handle conflicting demands and maintain attention to detail

If you are an organised and proactive Vehicle Service Administrator seeking a rewarding role within a dynamic dealership, this opportunity is ideal for you.

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Scunthorpe and Lincolnshire, today to discover more about this fantastic opportunity.