Field-Based CX Training Lead Elevate Service Excellence

A leading food service provider in the UK is seeking a Customer Experience Training Manager to enhance their customer service capability. The role involves defining service excellence, creating training programs, and fostering a culture of exceptional service. Applicants should have proven training experience in customer service, strong coaching skills, and a warm approach. The role is hybrid, requiring field-based work and offers a competitive salary, a company car, and generous benefits including holiday and bonus schemes.