409 jobs found

Cleaning Operations Manager - Nationwide Cleaning Contract - 55,000 plus car allowance Are you a Cleaning Operations Manager with experience of leading Commercial Cleaning contracts, looking to work for a Leading FM Service Provider? If so, I am currently recruiting for an Operations Manager to oversee a large multi million nationwide contract. Apply with your CV today. What's in it for you? Basic salary of up to 55,000 per annum Company Car Allowance A long-term career in a successful company who are experiencing a sustained period of growth Working for a company who really value their employees well-being which directly impacts the work that they do. Your role You'll be responsible for leading an established team of Regional Managers UK wide. Managing the Regional Managers to ensure they get the most out of their onsite teams Client escalation Day to day operational management of key accounts Conducting Client visits Supporting Regional Managers to deal with grievances, disciplinaries, recruitment and other issues across the contract You'll be an advocate for continuous improvement across your team. You will ensure SLAs and KPIs are being hit and your team is running an effective FM service About you Previous experience of managing multi million commercial cleaning contracts and a thorough understanding of strict SLAs & KPIs. Experience of leading a team of dedicated Regional Managers. You'll be a confident and effective communicator - client satisfaction is a huge priority on these contracts. An organised and proactive attitude. Holder of full UK Driving Licence. Experience within the Leisure or Hospitality sector would be highly advantageous. Next steps If you have the relevant skills and you're looking to work in a fast-paced environment with a company who can offer career growth, then please apply today with your updated CV. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Children's Residential Worker - Child Sexual Exploitation Location: Dorrington, Shropshire Pay: £27,435 to £28,724 + £3,000 sleep-in bonus (annual average) Extraordinary Days Every Day At Cambian you're not just working - you're shaping futures, furthermore as a Children's Support Worker every moment you spend with our young people (ages 8-18) helps them feel safe, valued and supported. A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters. What You'll Do As a Children's support worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities. Create a warm, homely environment by helping with light housekeeping. Build strong, meaningful relationships and provide emotional support. Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects. Keep essential records to ensure the best possible care. New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Where You'll Do It Tell us about your home / school / setting, what makes it unique and inviting? Our home is a four-bedded home nestled in a scenic village just outside of Shrewsbury. What makes our home truly special is its warm, welcoming atmosphere - it feels like home to everyone who walks through the door. We are committed to creating a nurturing environment where both young people and our dedicated staff can thrive, grow, and enjoy positive, meaningful experiences. A standout feature of the home is our shared love of animals and music, which play a central role in daily life here. These passions not only bring joy and comfort but also help foster strong connections and emotional wellbeing. Our home is a place of belonging, creativity, and care - a place where everyone is encouraged to be themselves. Tell us about the young people you are with and how they make you feel. We currently have two young people living at our home, we are continually inspired by their resilience and strength in overcoming challenges. Their courage and determination remind us daily of the importance of compassion, patience, and unwavering support. At our home, we are strong advocates for our young people. We work closely with them to build confidence, develop life skills, and empower them to reach their full potential. Since the home opened in March 2025, we've witnessed remarkable growth and achievements, and we couldn't be prouder of the progress they've made. Their journeys fill us with hope, pride, and a deep sense of purpose. How does your team come together to support the young people and each other? At our home, our team's approach begins with understanding the individual needs of our young people, alongside recognising each team member's strengths and areas for growth. This thoughtful foundation allows us to work collaboratively and consistently, ensuring we provide meaningful and effective support that has a lasting impact on the lives of the young people in our care. Teamwork and open communication are at the heart of everything we do. We regularly reflect on our practice, support one another, and are committed to ongoing professional development. This shared commitment not only strengthens our team but also creates a positive, stable environment where both staff and young people can thrive. Who You Are Warm, patient, a great listener and encourager - focused on achieving outcomes for others. No prior experience? No problem! If you have the passion, we'll provide the training. Why Join Us? Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.) Health benefits, including dental and optical cashback after two years 24/7 support: Helpline and hardship grants via the CareTech Foundation A Welcoming Home: Work in a comfortable and well-designed space Expert Training: Two weeks of fully funded induction Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion Supportive Team: Work with people who care as much as you do Your Next Step This isn't just a job - it's a chance to change lives, one extraordinary day at a time. Join us and be part of something meaningful. Apply today! Safeguarding Statement Caretech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide references covering the past two years plus all roles involving vulnerable groups. Support Worker - Dorrington SYS-22494

Sales Manager Location: North West We re partnering with a leading FMCG food business to hire a Sales Manager, taking ownership of a key channel across OOH sales, distributors and wholesale. This is a high-impact leadership role, responsible for delivering commercial targets while shaping strategy and driving performance across a regional customer base. You ll have full accountability for sales delivery, team leadership and identifying new growth opportunities within the out-of-home channel. This is a great opportunity for someone who enjoys leading from the front, developing teams and making a tangible commercial impact. Key Responsibilities Deliver trading margin and NSV targets, both monthly and annually Lead, coach and develop a team across van sales and wholesale channels Own and execute commercial strategy across distributors and van sales Build and deliver customer business plans to drive sustainable growth Identify new revenue streams and unlock opportunities within the channel Manage forecasting, promotional spend and customer terms Build strong relationships across a diverse foodservice customer base Collaborate cross-functionally to align on wider business objectives What We re Looking For Proven experience within FMCG, ideally across foodservice / out-of-home Strong background in National Account Management or Field Sales leadership Experience managing wholesale, distributor or van sales channels Track record of delivering against revenue and margin targets Confident leading and developing teams Strong commercial acumen with a data-driven approach Excellent stakeholder management and communication skills Proactive, hands-on and results-driven Apply now or email (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Role: Child Trafficking Advocate Location: Kent (Hybrid working) Length of Contract: 6 months ongoing (possibility of a permanent opportunity) Hours: 37 hours Monday to Friday Rate of pay: ph (dependent of experience) Join one of the UK s leading children s charities and play a vital role in supporting some of the most vulnerable young people in our society. We are seeking a compassionate, resilient, and highly motivated Independent Child Trafficking Advocate to provide frontline support to children who have been identified as having been trafficked into the UK. This is a unique opportunity to make a direct and lasting impact during a critical period in a young person s recovery and transition to safety. About the Role As an Independent Child Trafficking Advocate, you will act as the first point of contact for children entering our service. You will provide tailored one-to-one and group-based support, helping each child to feel safe and seen. You will deliver a 4-week programme comprising of brief and targeted, trauma-informed interventions designed to stabilise, inform, and prepare children for transition into longer-term, safe accommodation. Working closely with interpreters and translators, you will ensure communication is clear, culturally sensitive, and accessible. Advocacy is central to this role. You will represent the child s voice, working in partnership with statutory services, professionals, and multi-agency networks to ensure their needs, rights, and best interests are upheld at all times. Key Responsibilities Act as a trusted first point of contact for trafficked children entering the service Deliver high-quality one-to-one and group support sessions Develop and implement a focused 4-week support programme Work collaboratively with interpreters to overcome language barriers Advocate effectively with partner agencies, including social care, health, and legal services Support children in understanding their rights, options, and next steps Prepare children for transition into longer-term safe accommodation Maintain accurate, confidential, and timely case records About You Proven experience of building rapport quickly with children and young people, particularly in high-pressure or crisis situations A strong understanding of trauma-informed practice and the ability to apply this in direct work Experience supporting vulnerable young people, ideally including those who have experienced trauma, exploitation, or displacement Experience working with unaccompanied minors or children from refugee and asylum-seeking backgrounds is highly desirable A compassionate, patient, and non-judgemental approach, with the ability to create a safe and trusting environment Strong communication skills and confidence working with interpreters to overcome language and cultural barriers Why Apply? Be part of a nationally recognised organisation making a meaningful difference Gain specialist experience in a highly impactful area of child protection Work within a supportive, collaborative team environment Opportunity to contribute to life-changing outcomes for vulnerable children For more information, please call the team on (phone number removed) and ask to speak to Ria or email her your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.

Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.

The role If you are looking for a role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you. At POhWER, we are passionate about making a difference in people s lives and push boundaries to make an impact. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Independent Advocate roles. We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. Hours of Work: 14.8 hours working between 9am - 5pm Monday Friday as required. Location: Home based with travel around the Buckingham area. (Applicants should live in the Buckingham area; have a full driver s licence and access to their own transport.) Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy. Due to the requirements of this role we are happy to also consider applications from outside of the posted location. Salary: Starting Salary £10,351.12 (Full time salary equivalent £25,877.80 Per annum) Contract Type: Permanent Independent Advocate Requirements: Strong communication and time management skills to successfully work remotely. Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases. Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines. Desirable: Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector. Demonstrable experience working with vulnerable adults. Working knowledge of public and voluntary organisations. Meet the Organisation: Who We Are and What We Do At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests. Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter! Closing Date: 9AM, Friday 22nd May 2026 (We reserve the right to close this vacancy early) Interview Date: TBC An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024. Successful applicants will need to obtain business insurance for their own vehicle. POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer. In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia. You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams. This is a 12 month FTC or on return of the substantive postholder Key Responsibilities: Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King s speech; General Elections Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action. Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies Line Manage our Policy Campaigns Officer Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams. Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role. Involve people affected by dementia in campaigns development and delivery Identify campaign champions and storytellers with lived experience who can advocate for change Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns Research, insight and continuous improvement Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work. Knowledge, skills and experience needed: Educated to A Level or equivalent Experience of delivering successful national campaigns Experience of building fruitful relationships with colleagues across organisations Experience of developing impactful campaign strategies with clear policy rationale and creative tactics Experience of writing compelling campaign communications Experience of working with campaigners Experience using CRM databases such as Raiser s Edge and Salesforce and handling sensitive personal data Line Management experience Leadership experience at a management level Experience of matrix working, across professional and operational boundaries Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £44,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

Care & Support Worker - Bank Edgware £12.71 per hour Job purpose: To provide personalised care and support services to a diverse range of customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being, in collaboration with the senior care and support workers/team leaders. Main accountabilities: Service Delivery Provide assistance with the personal care and support needs of customers as identified in their care and support plan. Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals. Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services. Provide social and emotional support to customers in line with policies & procedures and best practice. Promote self advocacy and act as the customers' advocate where appropriate. Be aware of customers' wellbeing, safety and state of health, reporting any concerns. Provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence. Ensure all necessary records are accurate and up to date. Prompt and assist with the ordering, safe storage and administration of medication as detailed in care & support plans, recording as appropriate Working with people: Contribute to and work as part of a team, including providing cover for absent colleagues to improve service effectiveness and deliver a positive customer experience. To participate fully in staff meetings, training and other team activities. Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders, to strengthen Metropolitan's reputation as a leading housing, care and support provider. Achieve high customer satisfaction levels using feedback and customer insight. Deal with enquiries from family members, Social Workers and health professionals. Ensure customers are aware of personal health & safety issues, as identified in their Risk Assessments. Managing self and personal skills: Perform other duties as may be reasonably required by your line manager. Manage your own continual professional development utilising available learning resources and opportunities and own personal networks. Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in Metropolitan's Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Role: Practice Manager Work Location: Telford, UK (Hybrid) Job Type: Permanent Key Responsibilities Quality Strategy & Governance Develop and maintain quality approaches tailored to each programme or product, ensuring clarity and alignment across teams. Shape or validate test strategies to ensure comprehensive functional, non-functional, and process coverage. Consistently advocate for quality as a shared responsibility throughout the delivery life cycle. Conduct or coordinate formal quality reviews, assessments, and audits across teams or vendor partners. Identify gaps in processes, trace root causes, and recommend sustainable corrective actions. Verify the effectiveness of corrective actions and ensure compliance with standards and governance frameworks. Risk Management & Testability Collaborate with engineering, architecture, and product leads to anticipate risks early and influence design choices for improved testability and reliability. Lead release readiness assessments, ensuring coverage, defects, risks, and compliance are fully evaluated prior to go-live. Communicate risks and issues clearly to technical and non-technical stakeholders. Team Guidance & Continuous Improvement Serve as the senior quality advisor, helping teams interpret expectations, select appropriate testing methods, and overcome delivery challenges. Provide mentorship to QAT engineers, automation specialists, and cross-functional team members. Facilitate continuous improvement discussions grounded in data, insights, and practical constraints. Provide practical training, playbooks, and reusable patterns to embed best practices within teams. Tools, Automation & Environment Readiness Review team test artefacts (test plans, automation frameworks, performance strategies) to ensure robustness and alignment with organisational expectations. Promote effective use of testing and quality tools, including automation frameworks, CI/CD integrations, and analytics dashboards. Support teams in adopting, improving, and optimising test environments, datasets, and toolchains. Reporting & Stakeholder Communication Deliver reporting that highlights insights-not just metrics-to help leaders understand quality trends and make informed decisions.

Are you an experienced operational leader in Professional Registration or Fellowship, ready to shape how we deliver at scale? Do you bring the credibility and gravitas to influence senior stakeholders and volunteer leaders across a global network? Can you drive operational excellence while transforming the end-to-end professional recognition experience? Up to £67,500 Permanent / Full Time Stevenage with Hybrid Working What you'll be doing As our Professional Registration Operations Manager, you'll lead the delivery and continuous improvement of our Professional Registration and Fellowship operations, ensuring a high-quality, efficient, and consistent experience for members, applicants and volunteers. You'll oversee the full operational landscape, from registration engagement through to compliance and assurance, making sure processes are robust, scalable and aligned with regulatory requirements. At the same time, you'll be looking ahead, identifying opportunities to improve efficiency, streamline volunteer touchpoints, and enhance the overall experience. This is a highly visible role where you'll work closely with volunteers, assessors and professional partners. You'll bring credibility and confidence to these relationships, acting as a trusted point of contact and ensuring our processes reflect the professionalism and standards expected of the IET. You'll also lead and develop a high-performing team, creating clarity, structure and a shared focus on delivery. Alongside this, you'll work collaboratively across the IET, ensuring a joined-up approach with colleagues in product, engagement, people and technology teams. A key part of the role will be using data and insight to monitor performance, identify areas for improvement and drive informed decision-making. Whether it's improving turnaround times, enhancing quality or optimising processes, you'll play a central role in shaping how we deliver operational excellence. What we hope you can bring to the role We're looking for an experienced operational leader with a strong understanding of Professional Registration, Fellowship or similar assessment-based processes. You'll bring credibility in this space; ideally through your own professional registration (such as CEng or IEng) or through direct experience working with volunteer-led technical committees or assessment panels. You'll be confident engaging with volunteers as peers, building trust and influencing effectively. You'll have a proven track record of improving processes and driving efficiency, with a focus on creating better experiences for both applicants and volunteers. You'll be comfortable working with data, identifying opportunities for automation, and implementing practical, scalable solutions. Strong stakeholder management is essential. You'll be confident working across all levels of the IET, as well as with external bodies and partners, balancing different priorities while maintaining a clear focus on quality and outcomes. You'll also be an experienced people leader; someone who can coach, support and develop teams while creating a positive, high-performing environment. Above all, you'll be someone who takes ownership, brings energy to continuous improvement, and is motivated by delivering a best-in-class professional recognition experience with a dual focus on both applicant and volunteer experience. Please note, this role is known internally as Operations Manager - Registration and Fellowship. A little more about the role Lead the operational delivery of Professional Registration and Fellowship processes. Manage Registration Engagement and professional compliance activities. Build strong relationships with volunteers, assessors, and professional partners. Drive continuous improvement, identifying efficiencies and enhancing processes. Oversee operational planning, budgets, and performance against KPIs and SLAs. Ensure compliance with regulatory, assurance, and professional standards. Lead, coach and develop a high-performing operations team. Work collaboratively across teams to deliver a joined-up, one-team approach. Use data and insight to monitor performance and inform decision-making. Act as an advocate and figurehead for operational excellence in professional recognition. A little more about what we're looking for Strong experience in Professional Registration, Fellowship or similar assessment-based environments. Credibility with volunteers, ideally through CEng/IEng registration or equivalent experience. Proven experience managing and improving operational processes, ideally from within a membership-body or similar environment. Strong stakeholder management skills, with confidence working at all levels. Experience leading and developing teams. Ability to use data and insight to drive decisions and improvements. Good understanding of compliance, assurance and regulatory requirements. Experience in process optimisation or automation would be beneficial. We'd love to get to know you Is imposter syndrome creeping in? Don't let it stop you; if you meet most (not all!) of the criteria, please apply. We'd much rather hear from you and review your application than miss out altogether. Please download the full Job Description for a little more information about the role; but also, keep in mind that we're open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

Dudley Council is currently hiring an experienced complaints officer on temporary basis for a period of 8 weeks. Job Role: Act as the lead for customers contacting Dudley Council Waste via telephone, email and social media delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding the Council values and behaviours. Duties: Handle inbound customer contacts via calls Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirements Requirements: Excellent communication and active listening skills Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to grasp new technology Resilient and adaptable with a positive attitude Experienced in waste service roll outs with technical understanding or willing to learn. Rate of pay is due to be discussed on an interview depending on experience. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Description At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business - the technology that was built to power Starling Bank is now available to financial institutions globally. Our designers are at the very heart of Engine. We operate a flat structure to empower you to make decisions, ensuring innovation and collaboration are at the core of everything you do. To thrive at Engine, you must be a self-driven individual who takes full ownership-from shaping brand strategy to delivering the high-fidelity assets that empower our sales teams and delight our clients. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We are looking for a hands-on Lead Designer who sits at the intersection of design, creative and brand. You will be the architect of Engine's visual identity and the strategist who ensures our value is communicated clearly to the global market, equally you will be expected to deliver consistent, high-quality assets across slidewear, social, digital and printed materials. You will lead multiple related workstreams, establishing design processes that scale and seeking new opportunities for design to widen its remit. You are a mature problem solver who can align multiple teams around common goals and advocate for the power of design at the highest levels of the business. What you'll get to do Deliver: This is a hands-on role where you will be expected to deliver consistent, high-quality assets including slidewear, social, digital and printed materials. Shape Engine's Brand: Lead the delivery of our brand proposal by identifying and refining our 'purpose, position, personality, perception and promotion.' Drive Marketing Excellence: Define and deliver a suite of assets across all marketing touchpoints to drive quality leads and global brand awareness. Empower Business Development: Deliver high-impact sales materials, including brochures, slide decks, demos, prototypes and visualizations that enable our teams to win world-class clients. Influence Strategy: Collaborate with owners and technical leads to plan discovery across multiple areas, considering the second and third-order effects of every design decision. Scale Design Operations: Own and evolve the design system, establishing standards and governance that bridge the gap between design and the company's needs. Mentor and Advocate: Look forward to developing the next generation of design skills within the team while advocating for design expertise both internally and to external stakeholders. Requirements We are looking for a strategic designer who is as comfortable defining a brand's "personality" as they are diving into the governance of a complex design system. You'll be a great fit if you have: Strategic Depth: Experience shaping design and strategy across multiple areas in a fast-paced or SaaS environment. Brand Ownership: A proven track record of developing brand identities from the ground up and translating them into tangible marketing toolkits. Sales & Growth Mindset: Experience supporting business development through the creation of high-fidelity demos, workshops and sales collateral. Collaborative Leadership: The ability to build relationships at the highest levels of a business and align cross-functional teams around a unified vision. Design Ops Expertise: Deep knowledge of design systems and the ability to maintain and develop systems. Self-Drive: A natural inclination to "Own It"-taking early initiatives from a blank page to an established area. Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

My client has created a brand-new department within their organisation, giving you the rare opportunity as a Service Charges & Rent Manager to shape processes, systems, and team culture from the ground up. This is a role where you'll directly impact the lives of over 7,000 residents across the social housing sector, acting as their advocate to ensure value for money, transparency, and fairness in every decision you make. As a Service Charges & Rent Manager, you'll have the opportunity to take operational responsibility for the complete lifecycle of service charges and rent management across a diverse portfolio of homes, homeowners, freeholders, and garages. You'll develop and manage annual budgets, oversee billing and administration for complex variable service charges, estate charges, sinking funds, and multiple rent regimes, whilst ensuring full compliance with leasehold legislation, Section 20 processes, and the Regulator of Social Housing's Consumer Standards. Leading a dedicated team, you'll drive process improvements, implement new systems and technologies, and build strong relationships with residents, contractors, and internal stakeholders all whilst deputising for the Head of Service Charges, Rent and Income on strategic matters. This Service Charges & Rent Manager role would suit someone with substantial experience in service charge and rent management within housing associations, property management, or public sector housing. You'll bring in-depth knowledge of complex variable service charges, leasehold management, Section 20 consultation, and diverse rent regimes, alongside a strong understanding of housing legislation including the Landlord and Tenant Act 1985 and Housing Acts. Your ability to translate complex financial concepts into clear, accessible language for residents and stakeholders will be invaluable, as will your track record of leading customer-facing teams to deliver exceptional service and performance against KPIs. What you'll enjoy as part of the package: Competitive salary Opportunity to build and shape a new department Direct impact on thousands of residents' lives Leadership role with genuine strategic influence My client is a well-established housing trust with a strong reputation for putting residents at the heart of everything they do. Their commitment to transparency, fairness, and quality service delivery makes them a trusted provider across the social housing sector. With this new department, they're investing in excellence and looking for a Service Charges & Rent Manager who shares their values and wants to make a genuine difference whilst building something meaningful from the foundation up. If this Service Charges & Rent Manager opportunity sounds like the right next step for you, get in touch with Select Recruitment today to find out more.

Do you enjoy building channels, not just managing them? Want to take ownership of a £5m+ retail channel with a clear path to double it? Confident leading relationships in a fragmented, independent market? I m working with a well established consumer business looking for a NAM / Channel Manager to help rebuild and scale a key retail channel that s been underinvested in recent years. This isn t a traditional NAM role. It s a hands-on, high impact position where you ll: Own and deliver the channel strategy Grow key accounts and rebuild customer relationships Lead a small field team, setting direction and structure Drive revenue, margin, and performance Use data and forecasting to improve decision-making The channel is currently worth £4 5m, with a clear opportunity to grow to £10m+. So plenty of headroom to make a real impact. The Company & Role: A leading business within the consumer products space, this organisation has built a strong reputation for quality, heritage, and innovation. With a diverse product portfolio and established presence across multiple channels, the business is now reinvesting in its independent retail network, recognising the significant growth potential within this space. Reporting into the senior commercial leadership team, you ll take full ownership of the independent retail channel, combining elements of channel strategy, key account management, and team leadership. You ll work closely with a small team of Regional Sales Managers, providing structure, focus, and strategic direction, while remaining hands-on with key customers and commercial delivery. Key Responsibilities: Owning and delivering the channel strategy for the independent retail segment Driving revenue, margin, and overall channel performance Developing and growing key customer accounts through strong relationship management Rebuilding trust and engagement across a previously underinvested channel Balancing account development (majority focus) with targeted new business activity Leading joint business planning and commercial negotiations with key customers Supporting and guiding Regional Sales Managers to ensure consistent execution Identifying growth opportunities across range, pricing, and distribution Owning forecasting, budgeting, and performance tracking across the channel Analysing performance data to identify risks, opportunities, and improvements Driving a high standard of customer experience and commercial discipline What We re Looking For Experience in Channel Management, National Account Management, or a similar commercial role Exposure to appliances, electricals or consumer durables would be highly beneficial Background working within independent or relationship led retail channels Strong commercial acumen, with experience managing revenue and driving growth Confident in forecasting, planning, and using data to inform decisions Proven ability to build and maintain long-term customer relationships Experience influencing or leading field-based sales teams Strong communication and negotiation skills Highly self-motivated and comfortable working in a field-based, autonomous role A proactive, solutions-focused mindset with the ability to drive change and improvement Interested? Click Apply or message me directly. The Advocate Group is a leading recruitment partner to the FMCG, healthcare, and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

Location: Sheffield and covering one other location TBC Salary: Grade 7 - £49,488 per annum Closing date: Sunday 17th May 2026 at 11.30 pm Full time - 35 hours per week Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don t just change lives they shape a fairer housing system. About the role You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation. Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter s strategy and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams. About you 1. You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. 2. You will have a minimum of 4 years post qualification legal practice experience 3. You will have supervisor status and have substantial knowledge of housing and homelessness law. 4. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset CVs without an accompanying supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Requirement to work from their office in London 2 days per week and on site for the remaining days based on service needs. Be the voice that drives change. Be the bridge between families and prison healthcare. For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve for prisoners, families, the NHS, and the criminal justice system as a whole. That s where their project in London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, they ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons. The Role: Champion Lived Experience, Drive Real Change They are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything they do, consulting and involving them at every stage. What They re Looking For They need a strategic thinker, a powerful communicator, and a fearless advocate. You ll have: Experience leading service user involvement or public voice programmes. A deep understanding of the criminal justice system, prison healthcare, or both. The ability to engage with families from diverse backgrounds understanding their struggles, frustrations, and hopes. Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary. They strongly encourage applications from people with lived experience whether you ve had a family member in prison, or have been in prison yourself. Why This Role Matters This is more than just a job it s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, they want to hear from you. Join them. Be the voice that makes a difference. Apply today. Organisation: Our client is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. They provide practical and emotional support to prisoner s children and families, to prisoners and those who have resettled back into the community. Their work is founded on core values, the first of which is a belief in the innate dignity of every human being, and their work focusses on human relationships, family and community. They are committed to achieving high standards of quality in all that they do. What they offer: Our client offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. Other information: Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Head of Family Voice and Engagement, Head of Lived Experience and Co Production, Senior Public Voice Lead, Head of Service User Involvement, Director of Family and Carer Engagement, Head of Patient and Family Experience, Strategic Engagement Lead (Health and Justice), Head of Stakeholder and Lived Experience Programmes, Family and Carer Advocacy Lead, Head of Participation and Engagement, Health Inequalities Programme Lead, Criminal Justice Health Engagement Lead, and Co Production and Influence Manager. REF-