Job Title: Transport Administrator / Route Support Coordinator Location: South Kirkby Pay Rate: 12.75 per hour Job Type: Temporary (Immediate Start) Potential Duration: Sickness cover with potential extended cover for maternity leave About the Role We are currently recruiting for an organised and proactive Transport Administrator / Route Support Coordinator to join a busy operational team with an immediate start available. This is an excellent opportunity for someone with administration experience, ideally within transport, logistics, fleet, or service scheduling environments. The successful candidate will play a key role in supporting daily driver operations, coordinating route activity, handling customer queries, and ensuring smooth day-to-day scheduling. Full training will be provided, so this role would also suit someone with strong administrative skills, a willingness to learn quickly, and a flexible approach. Key Responsibilities Providing day-to-day administrative support to the transport/operations team Supporting drivers with route queries and operational issues Allocating daily visits / schedules efficiently Handling inbound customer queries via phone and email Updating internal systems accurately with job and route information Liaising with drivers, operations teams, and customers to ensure service levels are maintained Assisting with general office administration and operational coordination Responding quickly to changing priorities within a fast-paced environment Candidate Requirements Previous administration experience essential Transport, logistics, fleet, scheduling, or route planning experience highly desirable Strong communication skills, both written and verbal Confident handling customer queries professionally Good IT skills including Microsoft Office and internal systems Highly organised with strong attention to detail Ability to multitask and work under pressure Flexible, hands-on attitude Quick learner with a willingness to be trained and develop within the role Team player with a proactive approach Ideal Background Candidates may have worked in roles such as: Transport Administrator Logistics Administrator Fleet Coordinator Route Planner Operations Administrator Service Coordinator Scheduling Administrator Customer Service Administrator (transport/logistics background)
May 14, 2026
Seasonal
Job Title: Transport Administrator / Route Support Coordinator Location: South Kirkby Pay Rate: 12.75 per hour Job Type: Temporary (Immediate Start) Potential Duration: Sickness cover with potential extended cover for maternity leave About the Role We are currently recruiting for an organised and proactive Transport Administrator / Route Support Coordinator to join a busy operational team with an immediate start available. This is an excellent opportunity for someone with administration experience, ideally within transport, logistics, fleet, or service scheduling environments. The successful candidate will play a key role in supporting daily driver operations, coordinating route activity, handling customer queries, and ensuring smooth day-to-day scheduling. Full training will be provided, so this role would also suit someone with strong administrative skills, a willingness to learn quickly, and a flexible approach. Key Responsibilities Providing day-to-day administrative support to the transport/operations team Supporting drivers with route queries and operational issues Allocating daily visits / schedules efficiently Handling inbound customer queries via phone and email Updating internal systems accurately with job and route information Liaising with drivers, operations teams, and customers to ensure service levels are maintained Assisting with general office administration and operational coordination Responding quickly to changing priorities within a fast-paced environment Candidate Requirements Previous administration experience essential Transport, logistics, fleet, scheduling, or route planning experience highly desirable Strong communication skills, both written and verbal Confident handling customer queries professionally Good IT skills including Microsoft Office and internal systems Highly organised with strong attention to detail Ability to multitask and work under pressure Flexible, hands-on attitude Quick learner with a willingness to be trained and develop within the role Team player with a proactive approach Ideal Background Candidates may have worked in roles such as: Transport Administrator Logistics Administrator Fleet Coordinator Route Planner Operations Administrator Service Coordinator Scheduling Administrator Customer Service Administrator (transport/logistics background)
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
May 12, 2026
Contractor
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
Customer Care Coordinator Rota Days Location: Worcester (Full-time office-based) Salary: £12.21 per hour Hours: 40 hours per week Working Pattern: Full-time, 4-week rotating shift pattern including early shifts (07:00-17:00), day shifts (07:00-16:00/16:30), and late shifts (12:00-22:00). Includes every other weekend. Security Clearance: DBS check required upon successful appointment About the Role - Customer Service Representative As a Customer Care Coordinator, you will serve as the primary point of contact for clients accessing our services, managing communications from service users, family members, and healthcare professionals. You will ensure all service user enquiries are handled in accordance with their individual support plans. If you have a genuine passion for delivering exceptional customer service, this opportunity is ideal for you. Key Responsibilities - Customer Service Representative Customer Service & Communication Respond promptly to incoming calls with excellent customer service standards Update care records as necessary to ensure service user welfare Conduct scheduled outbound calls to monitor service user wellbeing Build strong rapport with service users to understand their individual needs Emergency Response & Coordination Efficiently mobilise responder and emergency services when required Prioritise alerts and notifications effectively Provide proactive and reactive support following appropriate escalation procedures Distribute clinical information to ensure timely equipment and service delivery Administrative & Support Functions Provide care, support, and coordination according to co-produced care plans Maintain detailed process documentation and accurate record keeping Report equipment repairs and requirements to the relevant Service Centre Ensure service users remain well-informed and engaged with their care Essential Requirements - Customer Service Representative Experience & Skills Previous experience in telephone-based customer service or customer care Exceptional communication skills with professional telephone manner Ability to adapt quickly to varying service user needs Strong organisational capabilities with attention to detail Technical Competencies Proficiency in Microsoft Office applications Experience working with in-house systems and databases Commitment to maintaining caring and respectful communication standards Application Details Immediate start available for suitable candidates willing to begin on a temporary contract basis.
May 11, 2026
Full time
Customer Care Coordinator Rota Days Location: Worcester (Full-time office-based) Salary: £12.21 per hour Hours: 40 hours per week Working Pattern: Full-time, 4-week rotating shift pattern including early shifts (07:00-17:00), day shifts (07:00-16:00/16:30), and late shifts (12:00-22:00). Includes every other weekend. Security Clearance: DBS check required upon successful appointment About the Role - Customer Service Representative As a Customer Care Coordinator, you will serve as the primary point of contact for clients accessing our services, managing communications from service users, family members, and healthcare professionals. You will ensure all service user enquiries are handled in accordance with their individual support plans. If you have a genuine passion for delivering exceptional customer service, this opportunity is ideal for you. Key Responsibilities - Customer Service Representative Customer Service & Communication Respond promptly to incoming calls with excellent customer service standards Update care records as necessary to ensure service user welfare Conduct scheduled outbound calls to monitor service user wellbeing Build strong rapport with service users to understand their individual needs Emergency Response & Coordination Efficiently mobilise responder and emergency services when required Prioritise alerts and notifications effectively Provide proactive and reactive support following appropriate escalation procedures Distribute clinical information to ensure timely equipment and service delivery Administrative & Support Functions Provide care, support, and coordination according to co-produced care plans Maintain detailed process documentation and accurate record keeping Report equipment repairs and requirements to the relevant Service Centre Ensure service users remain well-informed and engaged with their care Essential Requirements - Customer Service Representative Experience & Skills Previous experience in telephone-based customer service or customer care Exceptional communication skills with professional telephone manner Ability to adapt quickly to varying service user needs Strong organisational capabilities with attention to detail Technical Competencies Proficiency in Microsoft Office applications Experience working with in-house systems and databases Commitment to maintaining caring and respectful communication standards Application Details Immediate start available for suitable candidates willing to begin on a temporary contract basis.
We are currently recruiting for an Quality Systems Engineer to join an extremely busy and expanding Manufacturing Engineering client based in Alloa. This is a full time permanent role available for an immediate start. Candidates must have strong background in Quality Engineering working with relevant IMS with a focus on ISO 9001. The role will primarily focus on supporting, developing and continual improvements of the business IMS, with a focus on 9001. The successful candidate will have a demonstrable background working within a similar role with exposure to working within a Manufacturing Engineering environment. Candidates will ideally be ISO9001 Auditor trained, ideally to lead auditor standard. Role Description IMS support & governance Draft, review and update IMS procedures, quality plans and work instructions. Maintain document control and records in line with company policy and ISO requirements. Audit & assurance Plan and execute internal and supplier audits. Record and track nonconformities and follow up to closure. Support external certification and customer audits. Nonconformance & CAPA Manage nonconformance reporting and CAPA processes. Facilitate root cause analysis and verify effectiveness of actions. Risk & operations Support quality planning and verification of controls. Conduct inspections and assurance activities. Data & reporting Maintain QMS data and provide monthly reporting. Support performance dashboards and metrics. Training & culture Deliver quality inductions and briefings. Promote quality awareness and engagement. Continuous Improvement Use CI tools (5 Why, Fishbone, A3) to support improvements. Subject to competence and performance, the role may progress into a HSEQ Coordinator position with broader responsibility for Health & Safety and Environmental management. Skills & Attributes Demonstrable experience within a similar Quality Systems Engineering role within an engineering/ manufacturing environment. Strong working knowledge of ISO 9001 Internal Auditor Qualifications (9001) - Lead auditor qualifications advantageous Microsoft Word, Excel and Outlook literate. Excellent communication skills. This vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency
May 09, 2026
Full time
We are currently recruiting for an Quality Systems Engineer to join an extremely busy and expanding Manufacturing Engineering client based in Alloa. This is a full time permanent role available for an immediate start. Candidates must have strong background in Quality Engineering working with relevant IMS with a focus on ISO 9001. The role will primarily focus on supporting, developing and continual improvements of the business IMS, with a focus on 9001. The successful candidate will have a demonstrable background working within a similar role with exposure to working within a Manufacturing Engineering environment. Candidates will ideally be ISO9001 Auditor trained, ideally to lead auditor standard. Role Description IMS support & governance Draft, review and update IMS procedures, quality plans and work instructions. Maintain document control and records in line with company policy and ISO requirements. Audit & assurance Plan and execute internal and supplier audits. Record and track nonconformities and follow up to closure. Support external certification and customer audits. Nonconformance & CAPA Manage nonconformance reporting and CAPA processes. Facilitate root cause analysis and verify effectiveness of actions. Risk & operations Support quality planning and verification of controls. Conduct inspections and assurance activities. Data & reporting Maintain QMS data and provide monthly reporting. Support performance dashboards and metrics. Training & culture Deliver quality inductions and briefings. Promote quality awareness and engagement. Continuous Improvement Use CI tools (5 Why, Fishbone, A3) to support improvements. Subject to competence and performance, the role may progress into a HSEQ Coordinator position with broader responsibility for Health & Safety and Environmental management. Skills & Attributes Demonstrable experience within a similar Quality Systems Engineering role within an engineering/ manufacturing environment. Strong working knowledge of ISO 9001 Internal Auditor Qualifications (9001) - Lead auditor qualifications advantageous Microsoft Word, Excel and Outlook literate. Excellent communication skills. This vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency
Customer Experience Coordinator Location: Sunderland Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day office operations and administration Requirements Previous experience in customer service, customer experience, office coordination, or administration Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Confident using email, CRM systems, and Microsoft Office Ability to work independently and manage priorities Professional and positive attitude Desirable Experience working in a fast-paced office environment Background in property, construction, retail, or service industries Freelance or self-employed experience What We Offer Flexible freelance arrangement Friendly and supportive office environment Opportunity for ongoing work Central Sunderland office location Immediate start available
May 08, 2026
Contractor
Customer Experience Coordinator Location: Sunderland Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day office operations and administration Requirements Previous experience in customer service, customer experience, office coordination, or administration Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Confident using email, CRM systems, and Microsoft Office Ability to work independently and manage priorities Professional and positive attitude Desirable Experience working in a fast-paced office environment Background in property, construction, retail, or service industries Freelance or self-employed experience What We Offer Flexible freelance arrangement Friendly and supportive office environment Opportunity for ongoing work Central Sunderland office location Immediate start available
Temporary Sales Support Coordinator Ipswich Immediate Start 6 months minimum Your new company My client is a forward-thinking and growing business with an impressive clientele. Your new role This is a new temporary Sales Support Coordinator due to continued business growth. You will be working closely with an experienced 4-person team but forming part of a wider sales team. Duties are varied and include but not limited to: Processing customer orders within 24 hours of receipt. Monitor sales orders to ensure delivery deadlines are met and communicate any delays immediately with a customer. Progress forward orders/back orders by monitoring stock available and completing purchase orders. Log customer interactions and activity accurately within the company's CRM system and via email. Resolve customer queries and issues. Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules. Maintaining and updating customer information such as address/prices/specific requirements, to ensure accurate completion of orders. What you'll need to succeed To be successful in this job, you will need a 'can-do approach' towards your work, as well as: A positive and proactive attitude, with a commitment to delivering high-quality customer service.Prior experience in customer service.Excellent verbal and written communication skills, with a professional and courteous demeanour.Proficiency in using Microsoft Office. Experience of CRM/ERP systems would be beneficial.Strong problem-solving skills, with the ability to manage and resolve queries effectively.Ability to work efficiently in a fast-paced environment.Good organisational skills and attention to detail.To be confident of your own ability and skills, but able to learn and listen and develop.A confident communicator who understands that a positive attitude gets great results. What you'll get in return In return, you will be joining a truly collaborative team environment working as part of an experienced team. This temporary position will run for 6 months and is likely to be extended beyond that. You will also be offered an immediate start and a competitive hourly rate. Monday to Friday - 35 hour week On-site parking 100% on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Temporary Sales Support Coordinator Ipswich Immediate Start 6 months minimum Your new company My client is a forward-thinking and growing business with an impressive clientele. Your new role This is a new temporary Sales Support Coordinator due to continued business growth. You will be working closely with an experienced 4-person team but forming part of a wider sales team. Duties are varied and include but not limited to: Processing customer orders within 24 hours of receipt. Monitor sales orders to ensure delivery deadlines are met and communicate any delays immediately with a customer. Progress forward orders/back orders by monitoring stock available and completing purchase orders. Log customer interactions and activity accurately within the company's CRM system and via email. Resolve customer queries and issues. Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules. Maintaining and updating customer information such as address/prices/specific requirements, to ensure accurate completion of orders. What you'll need to succeed To be successful in this job, you will need a 'can-do approach' towards your work, as well as: A positive and proactive attitude, with a commitment to delivering high-quality customer service.Prior experience in customer service.Excellent verbal and written communication skills, with a professional and courteous demeanour.Proficiency in using Microsoft Office. Experience of CRM/ERP systems would be beneficial.Strong problem-solving skills, with the ability to manage and resolve queries effectively.Ability to work efficiently in a fast-paced environment.Good organisational skills and attention to detail.To be confident of your own ability and skills, but able to learn and listen and develop.A confident communicator who understands that a positive attitude gets great results. What you'll get in return In return, you will be joining a truly collaborative team environment working as part of an experienced team. This temporary position will run for 6 months and is likely to be extended beyond that. You will also be offered an immediate start and a competitive hourly rate. Monday to Friday - 35 hour week On-site parking 100% on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Temporary Sales Support Coordinator Ipswich Immediate Start 6 months minimum Your new company My client is a forward-thinking and growing business with an impressive clientele. Your new role This is a new temporary Sales Support Coordinator due to continued business growth. You will be working closely with an experienced 4-person team but forming part of a wider sales team. Duties are varied and include but not limited to: Processing customer orders within 24 hours of receipt. Monitor sales orders to ensure delivery deadlines are met and communicate any delays immediately with a customer. Progress forward orders/back orders by monitoring stock available and completing purchase orders. Log customer interactions and activity accurately within the company's CRM system and via email. Resolve customer queries and issues. Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules. Maintaining and updating customer information such as address/prices/specific requirements, to ensure accurate completion of orders. What you'll need to succeed To be successful in this job, you will need a 'can-do approach' towards your work, as well as: A positive and proactive attitude, with a commitment to delivering high-quality customer service.Prior experience in customer service.Excellent verbal and written communication skills, with a professional and courteous demeanour.Proficiency in using Microsoft Office. Experience of CRM/ERP systems would be beneficial.Strong problem-solving skills, with the ability to manage and resolve queries effectively.Ability to work efficiently in a fast-paced environment.Good organisational skills and attention to detail.To be confident of your own ability and skills, but able to learn and listen and develop.A confident communicator who understands that a positive attitude gets great results. What you'll get in return In return, you will be joining a truly collaborative team environment working as part of an experienced team. This temporary position will run for 6 months and is likely to be extended beyond that. You will also be offered an immediate start and a competitive hourly rate. Monday to Friday - 35 hour week On-site parking 100% on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 01, 2025
Full time
Temporary Sales Support Coordinator Ipswich Immediate Start 6 months minimum Your new company My client is a forward-thinking and growing business with an impressive clientele. Your new role This is a new temporary Sales Support Coordinator due to continued business growth. You will be working closely with an experienced 4-person team but forming part of a wider sales team. Duties are varied and include but not limited to: Processing customer orders within 24 hours of receipt. Monitor sales orders to ensure delivery deadlines are met and communicate any delays immediately with a customer. Progress forward orders/back orders by monitoring stock available and completing purchase orders. Log customer interactions and activity accurately within the company's CRM system and via email. Resolve customer queries and issues. Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules. Maintaining and updating customer information such as address/prices/specific requirements, to ensure accurate completion of orders. What you'll need to succeed To be successful in this job, you will need a 'can-do approach' towards your work, as well as: A positive and proactive attitude, with a commitment to delivering high-quality customer service.Prior experience in customer service.Excellent verbal and written communication skills, with a professional and courteous demeanour.Proficiency in using Microsoft Office. Experience of CRM/ERP systems would be beneficial.Strong problem-solving skills, with the ability to manage and resolve queries effectively.Ability to work efficiently in a fast-paced environment.Good organisational skills and attention to detail.To be confident of your own ability and skills, but able to learn and listen and develop.A confident communicator who understands that a positive attitude gets great results. What you'll get in return In return, you will be joining a truly collaborative team environment working as part of an experienced team. This temporary position will run for 6 months and is likely to be extended beyond that. You will also be offered an immediate start and a competitive hourly rate. Monday to Friday - 35 hour week On-site parking 100% on-site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
