Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: This new role represents the opportunity to support the growth of Conference & Events business across the UK and European venue portfolio. The Senior Marketing Executive will play a key role in delivering marketing activity that drives demand for conferences, exhibitions, corporate events, and venue hire at Legends Global venues. This is a hands-on role responsible for planning and executing multi-channel marketing campaigns, supporting sales objectives, and strengthening brand awareness among corporate clients, agencies, and event organisers. You will work closely with the sales, operations, and wider marketing teams to ensure campaigns are commercially focused, well-executed, and measurable. Key responsibilities Key Projects Year one will see Legends Global undertake a series of new core projects to provide the foundations for building out a new strategic business area of focus Onboarding of a new CRM system, to bring clarity and consistency to the sales and marketing process. Supporting on the development of a new Legends Global C&E brand positioning to enable promoting the portfolio of events on a wider scale. Supporting the development of a new sales website to promote all venues within the portfolio. Upgrade to sales and marketing materials across all sites. Campaign Management Plan and deliver integrated marketing campaigns to promote conferences, exhibitions, corporate events, and venue hire Support lead generation and pipeline growth for the sales team Manage campaign timelines, briefs, and delivery across channels Ensure consistent brand messaging across all communications Digital Marketing Support on a new project to develop a European sales website, which will showcase the portfolio of venues to venue bookers globally. Manage and optimise website content, landing pages, and event listings Deliver email marketing campaigns including segmentation, automation, and reporting Support paid digital activity (search, social, display) in line with strategy Manage organic social media content and scheduling Content & Collateral Create and manage marketing collateral including brochures, proposals, case studies, and presentations Write compelling copy for digital, print, and sales materials Coordinate photography, video, and creative assets Maintain brand guidelines and asset libraries CRM, Data & Reporting Support CRM and database management, ensuring data accuracy and GDPR compliance Track campaign performance, lead volumes, and conversion metrics Produce regular reports and insights to inform future activity Assist with audience segmentation and targeting Stakeholder Collaboration Work closely with sales teams to align marketing activity with revenue targets Liaise with suppliers, agencies, and partners where required Support onsite activity for key events, trade shows, and familiarisation visits Person specification Skills, experience and behaviours Essential: Proven marketing experience within conferences, events, venues, hospitality, or B2B services Strong understanding of digital marketing and lead generation Excellent written and verbal communication skills Experience managing multiple campaigns and deadlines Strong organisational and project management skills Data-driven approach with attention to detail Desirable: Experience using CRM systems (e.g. Salesforce, HubSpot, Dynamics) Familiarity with event sales cycles and corporate procurement Basic knowledge of paid media and marketing analytics Experience working with agencies or creative suppliers Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 26, 2026
Full time
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: This new role represents the opportunity to support the growth of Conference & Events business across the UK and European venue portfolio. The Senior Marketing Executive will play a key role in delivering marketing activity that drives demand for conferences, exhibitions, corporate events, and venue hire at Legends Global venues. This is a hands-on role responsible for planning and executing multi-channel marketing campaigns, supporting sales objectives, and strengthening brand awareness among corporate clients, agencies, and event organisers. You will work closely with the sales, operations, and wider marketing teams to ensure campaigns are commercially focused, well-executed, and measurable. Key responsibilities Key Projects Year one will see Legends Global undertake a series of new core projects to provide the foundations for building out a new strategic business area of focus Onboarding of a new CRM system, to bring clarity and consistency to the sales and marketing process. Supporting on the development of a new Legends Global C&E brand positioning to enable promoting the portfolio of events on a wider scale. Supporting the development of a new sales website to promote all venues within the portfolio. Upgrade to sales and marketing materials across all sites. Campaign Management Plan and deliver integrated marketing campaigns to promote conferences, exhibitions, corporate events, and venue hire Support lead generation and pipeline growth for the sales team Manage campaign timelines, briefs, and delivery across channels Ensure consistent brand messaging across all communications Digital Marketing Support on a new project to develop a European sales website, which will showcase the portfolio of venues to venue bookers globally. Manage and optimise website content, landing pages, and event listings Deliver email marketing campaigns including segmentation, automation, and reporting Support paid digital activity (search, social, display) in line with strategy Manage organic social media content and scheduling Content & Collateral Create and manage marketing collateral including brochures, proposals, case studies, and presentations Write compelling copy for digital, print, and sales materials Coordinate photography, video, and creative assets Maintain brand guidelines and asset libraries CRM, Data & Reporting Support CRM and database management, ensuring data accuracy and GDPR compliance Track campaign performance, lead volumes, and conversion metrics Produce regular reports and insights to inform future activity Assist with audience segmentation and targeting Stakeholder Collaboration Work closely with sales teams to align marketing activity with revenue targets Liaise with suppliers, agencies, and partners where required Support onsite activity for key events, trade shows, and familiarisation visits Person specification Skills, experience and behaviours Essential: Proven marketing experience within conferences, events, venues, hospitality, or B2B services Strong understanding of digital marketing and lead generation Excellent written and verbal communication skills Experience managing multiple campaigns and deadlines Strong organisational and project management skills Data-driven approach with attention to detail Desirable: Experience using CRM systems (e.g. Salesforce, HubSpot, Dynamics) Familiarity with event sales cycles and corporate procurement Basic knowledge of paid media and marketing analytics Experience working with agencies or creative suppliers Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Senior Administrator Location: Central London Contract: Permanent Full-time Salary: £40,000-£45,000 The Opportunity An established accountancy practice in Central London is seeking an experienced Senior Administrator to support the smooth and professional running of the business. This senior support role acts as a central coordination point across teams, ensuring consistent administrative standards and an excellent client experience in a fast-paced professional services environment. The Role You will oversee day-to-day administrative operations, act as a senior point of contact for queries and escalations and manage administrative staff. The role involves supporting fee earners, coordinating office operations, and maintaining efficient systems and processes. Key responsibilities include: Overseeing daily administrative operations and office workflows Managing, training and developing administrative team members Allocating work to ensure quality and timely delivery Supporting fee earners with documentation, onboarding, billing and compliance Managing reception, meetings, events and client communications Maintaining practice management systems, CRM and office logistics Supporting health & safety and office policies About You You will be highly organised, proactive and professional, with proven experience supporting senior stakeholders. Essential: Senior administrative experience, ideally within professional services Strong organisational and communication skills with high attention to detail Advanced Microsoft Office skills Ability to manage multiple priorities and support others effectively Experience using practice management systems or CRMs Desirable: Accountancy or compliance-driven environment experience Relevant administrative or business qualifications Morgan Spencer - Your Career, Our Expertise Morgan Spencer is one of London's leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent. Morgan Spencer Limited, registered in England & Wales No: .
Apr 26, 2026
Full time
Senior Administrator Location: Central London Contract: Permanent Full-time Salary: £40,000-£45,000 The Opportunity An established accountancy practice in Central London is seeking an experienced Senior Administrator to support the smooth and professional running of the business. This senior support role acts as a central coordination point across teams, ensuring consistent administrative standards and an excellent client experience in a fast-paced professional services environment. The Role You will oversee day-to-day administrative operations, act as a senior point of contact for queries and escalations and manage administrative staff. The role involves supporting fee earners, coordinating office operations, and maintaining efficient systems and processes. Key responsibilities include: Overseeing daily administrative operations and office workflows Managing, training and developing administrative team members Allocating work to ensure quality and timely delivery Supporting fee earners with documentation, onboarding, billing and compliance Managing reception, meetings, events and client communications Maintaining practice management systems, CRM and office logistics Supporting health & safety and office policies About You You will be highly organised, proactive and professional, with proven experience supporting senior stakeholders. Essential: Senior administrative experience, ideally within professional services Strong organisational and communication skills with high attention to detail Advanced Microsoft Office skills Ability to manage multiple priorities and support others effectively Experience using practice management systems or CRMs Desirable: Accountancy or compliance-driven environment experience Relevant administrative or business qualifications Morgan Spencer - Your Career, Our Expertise Morgan Spencer is one of London's leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent. Morgan Spencer Limited, registered in England & Wales No: .
Our client, a construction firm, based in the city is looking for a Business Manager to join their team. Please note, this role is: 2 days remote, 3 days in office. They are looking for an experienced individual who can support across the board acting as the central point of coordination across the business. The role oversees all administrative functions, supports recruitment activity, and drives continuous improvement of internal processes. Key Responsibilities Operational & Administrative Management Oversee all core administrative activities, ensuring high standards of accuracy, timeliness, and professionalism. Maintain and improve internal processes, templates, and workflows across the business. Manage company documentation, records, and internal systems (e.g., Microsoft 365, SharePoint, CRM tools). Support financial administration including invoicing, employee timesheets, expenses, supplier management, and basic reporting. Process Improvement & Governance Develop and implement improved procedures, ensuring consistency and scalability as the business grows. Monitor adherence to internal standards and recommend corrective actions where needed. Support Directors in shaping operational policy and business governance frameworks. Recruitment & People Support Manage end-to-end recruitment administration, including job postings, candidate screening, interview coordination, and onboarding. Maintain recruitment pipelines and ensure a positive candidate experience. Coordinate induction processes and maintain staff records and training logs. Executive Support Provide structured support to the three Directors, including scheduling, meeting preparation, and follow-up actions. We are looking for candidates who: Have a strong background in business operations or office management Have strong communication skills and the ability to work with senior stakeholders proficient with Microsoft 365 and modern business tools Have solid experience supporting the accountancy function of a business (QuickBooks) close attention to detail & accuracy is essential as well as discretion, and a proactive approach to problem-solving Please note, due to the high volume of applications, we regret that we cannot respond to unsuccessful applicants.
Apr 26, 2026
Full time
Our client, a construction firm, based in the city is looking for a Business Manager to join their team. Please note, this role is: 2 days remote, 3 days in office. They are looking for an experienced individual who can support across the board acting as the central point of coordination across the business. The role oversees all administrative functions, supports recruitment activity, and drives continuous improvement of internal processes. Key Responsibilities Operational & Administrative Management Oversee all core administrative activities, ensuring high standards of accuracy, timeliness, and professionalism. Maintain and improve internal processes, templates, and workflows across the business. Manage company documentation, records, and internal systems (e.g., Microsoft 365, SharePoint, CRM tools). Support financial administration including invoicing, employee timesheets, expenses, supplier management, and basic reporting. Process Improvement & Governance Develop and implement improved procedures, ensuring consistency and scalability as the business grows. Monitor adherence to internal standards and recommend corrective actions where needed. Support Directors in shaping operational policy and business governance frameworks. Recruitment & People Support Manage end-to-end recruitment administration, including job postings, candidate screening, interview coordination, and onboarding. Maintain recruitment pipelines and ensure a positive candidate experience. Coordinate induction processes and maintain staff records and training logs. Executive Support Provide structured support to the three Directors, including scheduling, meeting preparation, and follow-up actions. We are looking for candidates who: Have a strong background in business operations or office management Have strong communication skills and the ability to work with senior stakeholders proficient with Microsoft 365 and modern business tools Have solid experience supporting the accountancy function of a business (QuickBooks) close attention to detail & accuracy is essential as well as discretion, and a proactive approach to problem-solving Please note, due to the high volume of applications, we regret that we cannot respond to unsuccessful applicants.
Harris Hill is delighted to be working with a well-established national social welfare charity to recruit a Major Donor Executive . This is a fantastic opportunity to join a high-performing fundraising team and play a key role in developing and growing income from high-net-worth individuals. This is an excellent opportunity for a developing fundraiser to step into a role with real scope to grow and shape a high-value programme. You ll be supported by an experienced team, have exposure to senior stakeholders, and play a key role in delivering meaningful impact. Key details: Location: London (hybrid minimum 2 days per week in the office) Salary: £38,399 per annum Contract: Permanent, full-time (35 hours per week) Closing date: 5 May 2026 Interviews: 11 May 2026 About the role: Support delivery of major donor income targets through effective prospect research, pipeline development and donor engagement Build and manage relationships with high-net-worth individuals, delivering tailored cultivation and stewardship plans Write compelling proposals, applications and impact reports to secure and grow high-value support Work collaboratively across teams while maintaining accurate CRM records and contributing to wider donor strategy and planning About you: You will be a confident communicator with strong relationship-building skills and a genuine interest in high-value fundraising. You may already have experience in major donor fundraising, or bring transferable experience from fundraising, relationship management or a commercial environment. Key skills and experience include : Strong written skills, with the ability to tailor messaging for different audiences Confident engaging with senior stakeholders and high-net-worth individuals Highly organised with strong attention to detail and the ability to manage multiple priorities Proactive and self-motivated, with experience using a CRM system (ideally Salesforce) and a genuine interest in social welfare As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Apr 26, 2026
Full time
Harris Hill is delighted to be working with a well-established national social welfare charity to recruit a Major Donor Executive . This is a fantastic opportunity to join a high-performing fundraising team and play a key role in developing and growing income from high-net-worth individuals. This is an excellent opportunity for a developing fundraiser to step into a role with real scope to grow and shape a high-value programme. You ll be supported by an experienced team, have exposure to senior stakeholders, and play a key role in delivering meaningful impact. Key details: Location: London (hybrid minimum 2 days per week in the office) Salary: £38,399 per annum Contract: Permanent, full-time (35 hours per week) Closing date: 5 May 2026 Interviews: 11 May 2026 About the role: Support delivery of major donor income targets through effective prospect research, pipeline development and donor engagement Build and manage relationships with high-net-worth individuals, delivering tailored cultivation and stewardship plans Write compelling proposals, applications and impact reports to secure and grow high-value support Work collaboratively across teams while maintaining accurate CRM records and contributing to wider donor strategy and planning About you: You will be a confident communicator with strong relationship-building skills and a genuine interest in high-value fundraising. You may already have experience in major donor fundraising, or bring transferable experience from fundraising, relationship management or a commercial environment. Key skills and experience include : Strong written skills, with the ability to tailor messaging for different audiences Confident engaging with senior stakeholders and high-net-worth individuals Highly organised with strong attention to detail and the ability to manage multiple priorities Proactive and self-motivated, with experience using a CRM system (ideally Salesforce) and a genuine interest in social welfare As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Apr 26, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Job Title: Business Development Executive - Industrial Location: Brighouse, West Yorkshire Salary: 27,000 - 30,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry. Role Overview: We're looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will be provided and there is clear progression into more specialised positions. You'll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude, curiosity and willingness to learn. Key Responsibilities: Business Awareness & Development: Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole - Strive to achieve sales targets Maintain, increase and protect existing business accounts Research and develop potential new business opportunities Learn how onsite service supports customer retention Understand and identify opportunities to upsell/cross sell out products and services Update CRM systems to ensure potential business is tracked effectively Onsite & Technical Support: Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping Support senior technicians during routine service visits and maintenance work Prepare equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe, and organised working areas at customer sites Customer Support: Act as a professional and approachable representative of the company Build positive working relationships with customer personnel Communicate clearly with customers and escalate issues when required Support the Fluid Management Co-ordinator when needed Health, Safety & Compliance: Follow all company and customer health, safety, and environmental procedures Work safely at all times and report hazards, near misses, or incidents promptly About You: Essential: A strong willingness to learn and develop in a technical, customer-facing role Good communication skills and a positive, professional attitude Comfortable working onsite in industrial environments A team player who is reliable, organised, and hands-on Full UK driving licence Desirable: Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments Customer-facing experience Basic mechanical or technical awareness What We Offer: A clear development and progression pathway Competitive Salary Bonus Structure A supportive team environment within a reputable brand known for high-quality products and services Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter. Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role.
Apr 26, 2026
Full time
Job Title: Business Development Executive - Industrial Location: Brighouse, West Yorkshire Salary: 27,000 - 30,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry. Role Overview: We're looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will be provided and there is clear progression into more specialised positions. You'll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude, curiosity and willingness to learn. Key Responsibilities: Business Awareness & Development: Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole - Strive to achieve sales targets Maintain, increase and protect existing business accounts Research and develop potential new business opportunities Learn how onsite service supports customer retention Understand and identify opportunities to upsell/cross sell out products and services Update CRM systems to ensure potential business is tracked effectively Onsite & Technical Support: Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping Support senior technicians during routine service visits and maintenance work Prepare equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe, and organised working areas at customer sites Customer Support: Act as a professional and approachable representative of the company Build positive working relationships with customer personnel Communicate clearly with customers and escalate issues when required Support the Fluid Management Co-ordinator when needed Health, Safety & Compliance: Follow all company and customer health, safety, and environmental procedures Work safely at all times and report hazards, near misses, or incidents promptly About You: Essential: A strong willingness to learn and develop in a technical, customer-facing role Good communication skills and a positive, professional attitude Comfortable working onsite in industrial environments A team player who is reliable, organised, and hands-on Full UK driving licence Desirable: Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments Customer-facing experience Basic mechanical or technical awareness What We Offer: A clear development and progression pathway Competitive Salary Bonus Structure A supportive team environment within a reputable brand known for high-quality products and services Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter. Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role.
Business Development Manager - Remote Based Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Apr 25, 2026
Full time
Business Development Manager - Remote Based Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
Apr 25, 2026
Full time
Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
About Keech Hospice Care Keech Hospice Care provides specialist palliative care for adults and children with terminal or life limiting conditions. Our mission is to provide the best quality of life for our patients and their families as they prepare for a dignified death. Our multi professional approach involves medical, nursing, social, spiritual and emotional care and is provided 24 hours a day, 365 days a year. Access to our services is available to all, free from discrimination on such grounds as disability, political view or other opinion, race, religion, gender or sexual orientation, wealth or otherwise and marital status. We spend £14m a year, employ almost 300 staff members and work with 1500 volunteers to provide services to the communities we serve. Main duties of the job The trustee provides clinical leadership and oversight to support Keech Hospice Care in delivering safe, effective and compassionate care. The trustee contributes to the strategic direction of the organisation ensuring clinical quality, patient safety and service sustainability are prioritised. The trustee ensures the charity fulfils its duties in line with its governing documents, relevant law and regulation. The trustee acts in good faith in the best interests of beneficiaries using clinical expertise to support effective use of resources. The trustee works collaboratively with other trustees, the chief executive and senior leaders to ensure strong governance and accountability. The trustee promotes and protects the values, integrity, reputation and public confidence in Keech Hospice Care. The trustee attends board meetings, participates in reviews and serves on committees or working groups as required. The trustee maintains awareness of clinical services, the wider health system and developments in palliative and end of life care. The trustee participates in provider visits and upholds the principles of public life including integrity, accountability, openness, honesty and leadership. Job responsibilities Our trustees play a vital role in ensuring Keech Hospice achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Keech Hospice Care has a clear strategy and that our work and goals align with our vision. They support the team to enable growth and thrive, thereby supporting patients and families who use our services. Board members have a collective, legal responsibility. They are ultimately responsible for everything the charity does and how it does it. The overriding duty of trustees is to act in good faith within charity law and to make sure the charity pursues its aims (as set out in the governing document); uses its assets exclusively to pursue those aims; and acts in the interests of its beneficiaries. Key Responsibilities Strategic Impact: Contribute to determining the overall strategic direction of Keech Hospice Care. Decisions directly impact the services provided and the lives of patients and families. Legal Responsibility: Act in good faith, ensuring the charity pursues its aims and uses its assets effectively. Collaboration: Work with other trustees, the Chief Executive, the Senior Leadership Team and stakeholders to collectively drive success. Governance: Maintain high standards of governance that generate confidence among stakeholders and staff. Integrity: Promote and protect Keech Hospice Care's values, integrity, image and reputation. Roles and Commitments: Attend board meetings; participate in the Board's annual work programme of reviews; undertake portfolio roles as directed by the Chair; be involved in the work of committees or working groups; promote the charity with external stakeholders; participate in provider visits; perform duties in accordance with the Seven Principles of Public Life. Responsible for setting the strategic direction of the charity; ensure legal stewardship and guard against conflicts of interest. What we are looking for? Commitment to Keech Hospice Care and an empathy with its aims, ethos and values. Ability to attend board meetings, participate actively and advocate for our mission. Willingness to devote the necessary time and effort to carrying out trustee duties. Skills and Experience Finance: Financial management and/or accountancy experience. Track record of securing value for money and effectiveness. Management: Experience in change management and organisational transformation, retail and fundraising management. Clinical: Experience in the health sector in general and end of life care in particular. Board: Experience at a board or senior manager level in a public, private or charity sector context. Experience of defining strategy, mergers & acquisitions, KPIs, governance, compliance, audit & risk management. Digital: Experience of online retail, recruitment, CRM systems, procurement & implementation of IT systems, use of AI/ML. Human Resources: Recruitment & retention of staff and/or volunteers. EDI: Working with young people, older adults, people from diverse backgrounds and/or special needs. Legal: Qualified lawyer, preferably with corporate experience. Personal Criteria No conflict of interest between your business activities and your role as trustee in line with the Seven Principles of Public Life (Nolan Principles). Ability to question intelligently, debate constructively, challenge rigorously and decide dispassionately. Ability to listen sensitively to the views of others inside and outside of the board and to gain the trust and respect of other board and senior management team members. Ability to seek and obtain full and satisfactory answers within the environment of the board. Ability to role model our values and to challenge trustees when they are being compromised. Willingness to learn and develop new skills and volunteer for specific committees and ad hoc workstreams as necessary. No prior experience required as a charity trustee - anyone with relevant skills and time is welcome to apply. Priority for applicants under 35, from a Black, Asian or other minority ethnic background, or living with a disability, as these groups are under represented on our board. Greater diversity helps us make better decisions and better represent the diversity of our membership and the communities we serve. Passion for making a difference in the community and skills/experience in the health sector, end of life care, or at a senior board/manager level in a public, private or charity sector. The role can be demanding but is deeply rewarding and you will be part of a friendly, energetic team. Support through trustee induction, training and peer to peer mentoring will be provided. Reasonable travel expenses arising from trustee duties can be covered. What you will gain Serving as a trustee can help you develop a variety of valuable skills: financial acumen, strategic thinking, governance, leadership, risk management, collaboration, communication, problem solving, ethical judgment and networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Depending on experience - this is a voluntary role.
Apr 25, 2026
Full time
About Keech Hospice Care Keech Hospice Care provides specialist palliative care for adults and children with terminal or life limiting conditions. Our mission is to provide the best quality of life for our patients and their families as they prepare for a dignified death. Our multi professional approach involves medical, nursing, social, spiritual and emotional care and is provided 24 hours a day, 365 days a year. Access to our services is available to all, free from discrimination on such grounds as disability, political view or other opinion, race, religion, gender or sexual orientation, wealth or otherwise and marital status. We spend £14m a year, employ almost 300 staff members and work with 1500 volunteers to provide services to the communities we serve. Main duties of the job The trustee provides clinical leadership and oversight to support Keech Hospice Care in delivering safe, effective and compassionate care. The trustee contributes to the strategic direction of the organisation ensuring clinical quality, patient safety and service sustainability are prioritised. The trustee ensures the charity fulfils its duties in line with its governing documents, relevant law and regulation. The trustee acts in good faith in the best interests of beneficiaries using clinical expertise to support effective use of resources. The trustee works collaboratively with other trustees, the chief executive and senior leaders to ensure strong governance and accountability. The trustee promotes and protects the values, integrity, reputation and public confidence in Keech Hospice Care. The trustee attends board meetings, participates in reviews and serves on committees or working groups as required. The trustee maintains awareness of clinical services, the wider health system and developments in palliative and end of life care. The trustee participates in provider visits and upholds the principles of public life including integrity, accountability, openness, honesty and leadership. Job responsibilities Our trustees play a vital role in ensuring Keech Hospice achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Keech Hospice Care has a clear strategy and that our work and goals align with our vision. They support the team to enable growth and thrive, thereby supporting patients and families who use our services. Board members have a collective, legal responsibility. They are ultimately responsible for everything the charity does and how it does it. The overriding duty of trustees is to act in good faith within charity law and to make sure the charity pursues its aims (as set out in the governing document); uses its assets exclusively to pursue those aims; and acts in the interests of its beneficiaries. Key Responsibilities Strategic Impact: Contribute to determining the overall strategic direction of Keech Hospice Care. Decisions directly impact the services provided and the lives of patients and families. Legal Responsibility: Act in good faith, ensuring the charity pursues its aims and uses its assets effectively. Collaboration: Work with other trustees, the Chief Executive, the Senior Leadership Team and stakeholders to collectively drive success. Governance: Maintain high standards of governance that generate confidence among stakeholders and staff. Integrity: Promote and protect Keech Hospice Care's values, integrity, image and reputation. Roles and Commitments: Attend board meetings; participate in the Board's annual work programme of reviews; undertake portfolio roles as directed by the Chair; be involved in the work of committees or working groups; promote the charity with external stakeholders; participate in provider visits; perform duties in accordance with the Seven Principles of Public Life. Responsible for setting the strategic direction of the charity; ensure legal stewardship and guard against conflicts of interest. What we are looking for? Commitment to Keech Hospice Care and an empathy with its aims, ethos and values. Ability to attend board meetings, participate actively and advocate for our mission. Willingness to devote the necessary time and effort to carrying out trustee duties. Skills and Experience Finance: Financial management and/or accountancy experience. Track record of securing value for money and effectiveness. Management: Experience in change management and organisational transformation, retail and fundraising management. Clinical: Experience in the health sector in general and end of life care in particular. Board: Experience at a board or senior manager level in a public, private or charity sector context. Experience of defining strategy, mergers & acquisitions, KPIs, governance, compliance, audit & risk management. Digital: Experience of online retail, recruitment, CRM systems, procurement & implementation of IT systems, use of AI/ML. Human Resources: Recruitment & retention of staff and/or volunteers. EDI: Working with young people, older adults, people from diverse backgrounds and/or special needs. Legal: Qualified lawyer, preferably with corporate experience. Personal Criteria No conflict of interest between your business activities and your role as trustee in line with the Seven Principles of Public Life (Nolan Principles). Ability to question intelligently, debate constructively, challenge rigorously and decide dispassionately. Ability to listen sensitively to the views of others inside and outside of the board and to gain the trust and respect of other board and senior management team members. Ability to seek and obtain full and satisfactory answers within the environment of the board. Ability to role model our values and to challenge trustees when they are being compromised. Willingness to learn and develop new skills and volunteer for specific committees and ad hoc workstreams as necessary. No prior experience required as a charity trustee - anyone with relevant skills and time is welcome to apply. Priority for applicants under 35, from a Black, Asian or other minority ethnic background, or living with a disability, as these groups are under represented on our board. Greater diversity helps us make better decisions and better represent the diversity of our membership and the communities we serve. Passion for making a difference in the community and skills/experience in the health sector, end of life care, or at a senior board/manager level in a public, private or charity sector. The role can be demanding but is deeply rewarding and you will be part of a friendly, energetic team. Support through trustee induction, training and peer to peer mentoring will be provided. Reasonable travel expenses arising from trustee duties can be covered. What you will gain Serving as a trustee can help you develop a variety of valuable skills: financial acumen, strategic thinking, governance, leadership, risk management, collaboration, communication, problem solving, ethical judgment and networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Depending on experience - this is a voluntary role.
Job Title: Business Development Executive Location: Pencoed, Bridgend Salary: £30,000 - £35,000 per annum, Uncapped Commission - OTE £47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Salary: £30,000 - £35,000 per annum Uncapped Commission - realistic OTE £47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
Apr 25, 2026
Full time
Job Title: Business Development Executive Location: Pencoed, Bridgend Salary: £30,000 - £35,000 per annum, Uncapped Commission - OTE £47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Salary: £30,000 - £35,000 per annum Uncapped Commission - realistic OTE £47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
Business Development Executive Salary: £30,000 basic + commission Hours: Monday - Friday 9am - 5pm Location: Hybrid / Remote (initial training in Bishop's Stortford) We're working with a growing and highly dynamic business looking to bring in a driven Business Development Executive to join their commercial team. This is a specialist role focused purely on generating high-quality opportunities not closing deals. If you enjoy the front end of the sales process, thrive on outbound activity, and like seeing direct results from your efforts, this could be a really good fit. The Role This position sits at the heart of the sales function, responsible for building a strong pipeline of qualified prospects and booking appointments for senior team members. You'll be identifying potential clients, engaging them through a mixture of cold outreach and targeted campaigns, and securing attendance for site visits and meetings. It's a structured, high-activity role where consistency, organisation, and resilience are key. What You'll Be Doing Running targeted outbound campaigns (phone, email, LinkedIn) Identifying and engaging with prospective B2B clients Building and maintaining a strong pipeline of opportunities Booking qualified meetings and site visits Using CRM systems and sales tools to manage outreach and follow-ups Researching and targeting high-potential businesses Supporting overall pipeline growth and commercial performance What We're Looking For 1-3 years' experience in sales, business development, or lead generation Confident communicator, comfortable with high-volume outreach Proven ability to generate leads, meetings, or opportunities Resilient, proactive, and self-motivated Highly organised with strong attention to detail Comfortable working in a target-driven environment Strong commercial awareness and a results-focused mindset Experience within B2B environments is important Package & Working Setup £30,000 basic + Commission Initial onboarding period (approx. 1 month) in Bishop's Stortford Hybrid / remote working thereafter, with regular in-person meetings
Apr 25, 2026
Full time
Business Development Executive Salary: £30,000 basic + commission Hours: Monday - Friday 9am - 5pm Location: Hybrid / Remote (initial training in Bishop's Stortford) We're working with a growing and highly dynamic business looking to bring in a driven Business Development Executive to join their commercial team. This is a specialist role focused purely on generating high-quality opportunities not closing deals. If you enjoy the front end of the sales process, thrive on outbound activity, and like seeing direct results from your efforts, this could be a really good fit. The Role This position sits at the heart of the sales function, responsible for building a strong pipeline of qualified prospects and booking appointments for senior team members. You'll be identifying potential clients, engaging them through a mixture of cold outreach and targeted campaigns, and securing attendance for site visits and meetings. It's a structured, high-activity role where consistency, organisation, and resilience are key. What You'll Be Doing Running targeted outbound campaigns (phone, email, LinkedIn) Identifying and engaging with prospective B2B clients Building and maintaining a strong pipeline of opportunities Booking qualified meetings and site visits Using CRM systems and sales tools to manage outreach and follow-ups Researching and targeting high-potential businesses Supporting overall pipeline growth and commercial performance What We're Looking For 1-3 years' experience in sales, business development, or lead generation Confident communicator, comfortable with high-volume outreach Proven ability to generate leads, meetings, or opportunities Resilient, proactive, and self-motivated Highly organised with strong attention to detail Comfortable working in a target-driven environment Strong commercial awareness and a results-focused mindset Experience within B2B environments is important Package & Working Setup £30,000 basic + Commission Initial onboarding period (approx. 1 month) in Bishop's Stortford Hybrid / remote working thereafter, with regular in-person meetings
The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. This is a senior, largely autonomous role for someone who is equally comfortable running an executive-level conversation and building the account infrastructure, success plans, health monitoring, renewal strategy, that makes that conversation credible. The portfolio spans Premier and Strategic accounts globally. These are customers with high ARR, high complexity, and in many cases, long relationships that carry both genuine opportunity and genuine risk. The job is to hold those relationships well, act on signals before they become problems, and surface and progress commercial outcomes in partnership with Sales. This is not a role that fits someone who needs clear direction on what to do next. The expectation is that you read the account, form a view, and act on it. The Head of Customer Success is there for strategic decisions and unusual situations, not routine account management. Key Responsibilities Account Ownership Own a named portfolio of Premier and Strategic accounts. Know them well enough that no renewal, no escalation, and no expansion conversation comes as a surprise. Build and maintain executive-level relationships. The relationship should not depend on the product working perfectly; it should be strong enough to hold when it does not. Produce and execute success plans tied to customer outcomes, not just product usage metrics. Plans should reflect what the customer is trying to achieve and how Sedna is contributing to it. Run QBRs with commercial framing. A QBR should advance the relationship and the commercial position, not just report on the quarter. Maintain deep product knowledge across Sedna Email, Prefix, and VMS. You are not delivering training, but your commercial conversations need to be grounded in a genuine understanding of how customers are using the product and where they are not. Retention and Renewal Monitor account health continuously and act on risk signals before they become churn conversations. If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. Co own the renewal conversation with the AE. Own the preparation, the relationship context, and the customer's readiness to renew; Sales owns the close. Escalate renewal risk early, with a clear view of what is driving it and what the options are. Growth and Expansion Identify and progress expansion opportunities in collaboration with the AE. This means having enough commercial awareness to spot the signal and enough credibility with the customer to explore it. Bring the Head of Customer Success into complex or large deals at the right moment, not after the conversation has already been shaped. Cross-functional Coordination Coordinate training delivery through Education. You are not responsible for delivering training; Education owns that. Your job is to ensure the right training reaches the right accounts at the right time. Work with the Programme Manager to ensure smooth onboarding for new accounts entering the portfolio. Provide context to Education Specialists before training sessions on Premier and Strategic accounts, so delivery is appropriately calibrated. Partner with Support and Product to close feedback loops and ensure customer insights are informing the right internal conversations. About You Significant experience managing complex, high-value B2B accounts at a senior level, with a track record of holding executive relationships and co owning commercial outcomes alongside Sales. Strong executive presence and the ability to hold a relationship through difficult conversations, not just good ones. A background in shipping, maritime operations, or global trade is strongly preferred. Sedna serves some of the world's largest maritime businesses, and candidates who understand how those organisations operate will be better placed to build credible, lasting relationships with them. Commercially fluent: able to read a renewal situation, understand what is driving it, and act with appropriate urgency without waiting to be asked. Clear, structured communicator in writing and in person, comfortable presenting to senior stakeholders and leading commercial conversations. Familiarity with Salesforce or equivalent CRM. Experience with tools such as Mixpanel or Snowflake is an advantage. What Success Looks Like A portfolio where no renewal, escalation, or expansion conversation comes as a surprise, because you have been managing the signals well in advance. Executive relationships on Premier accounts that are strong enough that customers would describe you as genuinely useful, not just present. Net Revenue Retention at or above target, with a clear understanding of what drove the result in both directions. Expansion pipeline contribution in partnership with Sales, with opportunities identified and progressed rather than waited for. Customer insights flowing consistently into QBRs, product feedback, and internal planning. Directional KPIs Net Revenue Retention on portfolio Expansion ARR generated Renewal on time rate QBR completion rate against plan Time to escalation on at risk accounts (faster is better) Executive relationship health, qualitative, assessed quarterly by Head of Customer Success Training coordination rate: proportion of accounts receiving at least one Education touchpoint per quarter Our values Finally, culture is important to us, so we also look for candidates who share our values: We don't just adapt-we anticipate change and act with confidence. Curiosity, data, and customer insights help us stay ahead of the curve. We embrace challenges as opportunities and remain resilient under pressure. By staying open to new ideas and ways of working, we lead the future. Execute with focus We turn strategy into action, delivering measurable results that matter. Every initiative counts-the discipline and ownership drive business impact. We make smart decisions with speed, balancing pace and precision. Clear priorities keep us focused on what moves the needle. Work together, win together Collaboration is our superpower-we succeed as one team, internally and with customers. We co create solutions, seek feedback, and build the future of the OS together. Strong relationships are built on trust, respect, and shared goals. By aligning across teams and with customers, we unlock greater impact. Why Join Sedna? Be part of a dynamic team driving innovation in the maritime industry Join a culture of innovation and openness where your ideas can make a real impact Work with technology that's transforming the maritime industry Contribute to solutions that drive both profitability and sustainability in shipping Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.
Apr 25, 2026
Full time
The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. This is a senior, largely autonomous role for someone who is equally comfortable running an executive-level conversation and building the account infrastructure, success plans, health monitoring, renewal strategy, that makes that conversation credible. The portfolio spans Premier and Strategic accounts globally. These are customers with high ARR, high complexity, and in many cases, long relationships that carry both genuine opportunity and genuine risk. The job is to hold those relationships well, act on signals before they become problems, and surface and progress commercial outcomes in partnership with Sales. This is not a role that fits someone who needs clear direction on what to do next. The expectation is that you read the account, form a view, and act on it. The Head of Customer Success is there for strategic decisions and unusual situations, not routine account management. Key Responsibilities Account Ownership Own a named portfolio of Premier and Strategic accounts. Know them well enough that no renewal, no escalation, and no expansion conversation comes as a surprise. Build and maintain executive-level relationships. The relationship should not depend on the product working perfectly; it should be strong enough to hold when it does not. Produce and execute success plans tied to customer outcomes, not just product usage metrics. Plans should reflect what the customer is trying to achieve and how Sedna is contributing to it. Run QBRs with commercial framing. A QBR should advance the relationship and the commercial position, not just report on the quarter. Maintain deep product knowledge across Sedna Email, Prefix, and VMS. You are not delivering training, but your commercial conversations need to be grounded in a genuine understanding of how customers are using the product and where they are not. Retention and Renewal Monitor account health continuously and act on risk signals before they become churn conversations. If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. Co own the renewal conversation with the AE. Own the preparation, the relationship context, and the customer's readiness to renew; Sales owns the close. Escalate renewal risk early, with a clear view of what is driving it and what the options are. Growth and Expansion Identify and progress expansion opportunities in collaboration with the AE. This means having enough commercial awareness to spot the signal and enough credibility with the customer to explore it. Bring the Head of Customer Success into complex or large deals at the right moment, not after the conversation has already been shaped. Cross-functional Coordination Coordinate training delivery through Education. You are not responsible for delivering training; Education owns that. Your job is to ensure the right training reaches the right accounts at the right time. Work with the Programme Manager to ensure smooth onboarding for new accounts entering the portfolio. Provide context to Education Specialists before training sessions on Premier and Strategic accounts, so delivery is appropriately calibrated. Partner with Support and Product to close feedback loops and ensure customer insights are informing the right internal conversations. About You Significant experience managing complex, high-value B2B accounts at a senior level, with a track record of holding executive relationships and co owning commercial outcomes alongside Sales. Strong executive presence and the ability to hold a relationship through difficult conversations, not just good ones. A background in shipping, maritime operations, or global trade is strongly preferred. Sedna serves some of the world's largest maritime businesses, and candidates who understand how those organisations operate will be better placed to build credible, lasting relationships with them. Commercially fluent: able to read a renewal situation, understand what is driving it, and act with appropriate urgency without waiting to be asked. Clear, structured communicator in writing and in person, comfortable presenting to senior stakeholders and leading commercial conversations. Familiarity with Salesforce or equivalent CRM. Experience with tools such as Mixpanel or Snowflake is an advantage. What Success Looks Like A portfolio where no renewal, escalation, or expansion conversation comes as a surprise, because you have been managing the signals well in advance. Executive relationships on Premier accounts that are strong enough that customers would describe you as genuinely useful, not just present. Net Revenue Retention at or above target, with a clear understanding of what drove the result in both directions. Expansion pipeline contribution in partnership with Sales, with opportunities identified and progressed rather than waited for. Customer insights flowing consistently into QBRs, product feedback, and internal planning. Directional KPIs Net Revenue Retention on portfolio Expansion ARR generated Renewal on time rate QBR completion rate against plan Time to escalation on at risk accounts (faster is better) Executive relationship health, qualitative, assessed quarterly by Head of Customer Success Training coordination rate: proportion of accounts receiving at least one Education touchpoint per quarter Our values Finally, culture is important to us, so we also look for candidates who share our values: We don't just adapt-we anticipate change and act with confidence. Curiosity, data, and customer insights help us stay ahead of the curve. We embrace challenges as opportunities and remain resilient under pressure. By staying open to new ideas and ways of working, we lead the future. Execute with focus We turn strategy into action, delivering measurable results that matter. Every initiative counts-the discipline and ownership drive business impact. We make smart decisions with speed, balancing pace and precision. Clear priorities keep us focused on what moves the needle. Work together, win together Collaboration is our superpower-we succeed as one team, internally and with customers. We co create solutions, seek feedback, and build the future of the OS together. Strong relationships are built on trust, respect, and shared goals. By aligning across teams and with customers, we unlock greater impact. Why Join Sedna? Be part of a dynamic team driving innovation in the maritime industry Join a culture of innovation and openness where your ideas can make a real impact Work with technology that's transforming the maritime industry Contribute to solutions that drive both profitability and sustainability in shipping Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.
We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.
Apr 25, 2026
Full time
We re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3 5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time.
Harris Hill is delighted to be working with a well-established national social welfare charity to recruit a Major Donor Executive . This is a fantastic opportunity to join a high-performing fundraising team and play a key role in developing and growing income from high-net-worth individuals. This is an excellent opportunity for a developing fundraiser to step into a role with real scope to grow and shape a high-value programme. You ll be supported by an experienced team, have exposure to senior stakeholders, and play a key role in delivering meaningful impact. Key details: Location: London (hybrid minimum 2 days per week in the office) Salary: £38,399 per annum Contract: Permanent, full-time (35 hours per week) Closing date: 5 May 2026 Interviews: 11 May 2026 About the role: Support delivery of major donor income targets through effective prospect research, pipeline development and donor engagement Build and manage relationships with high-net-worth individuals, delivering tailored cultivation and stewardship plans Write compelling proposals, applications and impact reports to secure and grow high-value support Work collaboratively across teams while maintaining accurate CRM records and contributing to wider donor strategy and planning About you: You will be a confident communicator with strong relationship-building skills and a genuine interest in high-value fundraising. You may already have experience in major donor fundraising, or bring transferable experience from fundraising, relationship management or a commercial environment. Key skills and experience include : Strong written skills, with the ability to tailor messaging for different audiences Confident engaging with senior stakeholders and high-net-worth individuals Highly organised with strong attention to detail and the ability to manage multiple priorities Proactive and self-motivated, with experience using a CRM system (ideally Salesforce) and a genuine interest in social welfare As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Apr 25, 2026
Full time
Harris Hill is delighted to be working with a well-established national social welfare charity to recruit a Major Donor Executive . This is a fantastic opportunity to join a high-performing fundraising team and play a key role in developing and growing income from high-net-worth individuals. This is an excellent opportunity for a developing fundraiser to step into a role with real scope to grow and shape a high-value programme. You ll be supported by an experienced team, have exposure to senior stakeholders, and play a key role in delivering meaningful impact. Key details: Location: London (hybrid minimum 2 days per week in the office) Salary: £38,399 per annum Contract: Permanent, full-time (35 hours per week) Closing date: 5 May 2026 Interviews: 11 May 2026 About the role: Support delivery of major donor income targets through effective prospect research, pipeline development and donor engagement Build and manage relationships with high-net-worth individuals, delivering tailored cultivation and stewardship plans Write compelling proposals, applications and impact reports to secure and grow high-value support Work collaboratively across teams while maintaining accurate CRM records and contributing to wider donor strategy and planning About you: You will be a confident communicator with strong relationship-building skills and a genuine interest in high-value fundraising. You may already have experience in major donor fundraising, or bring transferable experience from fundraising, relationship management or a commercial environment. Key skills and experience include : Strong written skills, with the ability to tailor messaging for different audiences Confident engaging with senior stakeholders and high-net-worth individuals Highly organised with strong attention to detail and the ability to manage multiple priorities Proactive and self-motivated, with experience using a CRM system (ideally Salesforce) and a genuine interest in social welfare As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Role Overview This role blends Office coordination and HR administration with executive level support to our Executive Vice President, Sales, EMEA to deliver a world class experience for customers, partners, and employees, while ensuring the UK office operates smoothly and efficiently. The role would suit candidates with prior experience across some or all of these areas, or candidates looking to take the next step in their career who can clearly demonstrate where they are ready to operate independently and where they are seeking development. As AHEAD continues to grow, there will be real scope to specialise in one of the defined areas, depending on the individual's strengths and career ambitions. To be considered for this role, you must have the right to work in the UK. Visa sponsorship is not available for this role. Key Responsibilities Executive Support (25%) and Executive Briefing Centre (EBC) Coordination (25%) Provide proactive executive level support to the Executive Vice President, Sales, EMEA. Manage complex, fast changing calendar including internal and external meetings, client briefings, travel, and key deadlines, anticipating and resolving conflicts. Prepare, format and edit correspondence, presentations, reports and briefing materials, ensuring accuracy, consistency and professionalism. Coordinate domestic and international travel, including itineraries, accommodation, ground transportation and any last minute changes. Manage, track and process expenses and related documentation in line with company policies. Support the Executive Briefing Program, in delivering a world class customer experience for briefings hosted in the UK (in person, virtual and hybrid). Coordinate briefing logistics, including room bookings, catering, hospitality and visitor arrangements. Ensuring to liaise with internal IT for onsite IT/AV support for all events. Liaise with EVP and/or internal stakeholders to bring together agreed agendas, briefing packs, attendee lists, speakers, demo and follow up materials using existing templates and content. Help capture and track feedback, outcomes and follow up actions from briefings, feeding into continuous improvement of the program. Office Coordination including HR Administrative Support (50%) Act as the primary point of contact for UK office operations. Ensure the office environment is professional, and welcoming, maintaining meeting rooms, shared spaces, and workstations to a high standard. Support office systems and processes (e.g. access control, visitor management, local vendor relationships) and recommend improvements where needed. Coordinate internal meetings, town halls, and UK events. Arrange business travel for UK based employees in line with company policy. Provide HR administrative support, including onboarding/off boarding and recruitment coordination. Help coordinate local employee engagement, learning, and wellbeing initiatives. Provide a visible, approachable point of contact for day to day employee queries related to the office environment, local events, and basic HR processes, escalating to People & Culture where appropriate. Skills & Experience Essential Experience across at least two of the following: office coordination, executive support, event/briefing coordination, or HR administration. Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. Excellent communication and stakeholder management skills, including interaction with senior leaders and clients. Proven ability to coordinate events, meetings, or customer experiences end to end. High level of professionalism, discretion, and attention to detail. Proactive, solutions focused mindset with strong problem solving ability. Comfortable working independently and making decisions with minimal supervision. Proficiency in Microsoft Office 365. Experience in a fast paced, growth oriented or technology environment. Typically, 3-5 years' relevant experience. Desirable Experience with CRM tools (e.g. ). Exposure to HR/recruitment administration Experience supporting executive briefings, corporate hospitality, or B2B events. Qualifications Good general education (e.g. GCSEs and/or A levels (or equivalent). Relevant qualifications in business administration, events management, or similar would be beneficial but not essential. Additional professional training (e.g. Microsoft Office, HR admin, project coordination) would be advantageous. Working Hours & Flexibility Monday to Friday, 9.30 am - 5.30 pm Primarily onsite with occasional hybrid flexibility. Occasional flexibility is required to support events and global time zones. £35,000 - £50,000 a year The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
Apr 25, 2026
Full time
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Role Overview This role blends Office coordination and HR administration with executive level support to our Executive Vice President, Sales, EMEA to deliver a world class experience for customers, partners, and employees, while ensuring the UK office operates smoothly and efficiently. The role would suit candidates with prior experience across some or all of these areas, or candidates looking to take the next step in their career who can clearly demonstrate where they are ready to operate independently and where they are seeking development. As AHEAD continues to grow, there will be real scope to specialise in one of the defined areas, depending on the individual's strengths and career ambitions. To be considered for this role, you must have the right to work in the UK. Visa sponsorship is not available for this role. Key Responsibilities Executive Support (25%) and Executive Briefing Centre (EBC) Coordination (25%) Provide proactive executive level support to the Executive Vice President, Sales, EMEA. Manage complex, fast changing calendar including internal and external meetings, client briefings, travel, and key deadlines, anticipating and resolving conflicts. Prepare, format and edit correspondence, presentations, reports and briefing materials, ensuring accuracy, consistency and professionalism. Coordinate domestic and international travel, including itineraries, accommodation, ground transportation and any last minute changes. Manage, track and process expenses and related documentation in line with company policies. Support the Executive Briefing Program, in delivering a world class customer experience for briefings hosted in the UK (in person, virtual and hybrid). Coordinate briefing logistics, including room bookings, catering, hospitality and visitor arrangements. Ensuring to liaise with internal IT for onsite IT/AV support for all events. Liaise with EVP and/or internal stakeholders to bring together agreed agendas, briefing packs, attendee lists, speakers, demo and follow up materials using existing templates and content. Help capture and track feedback, outcomes and follow up actions from briefings, feeding into continuous improvement of the program. Office Coordination including HR Administrative Support (50%) Act as the primary point of contact for UK office operations. Ensure the office environment is professional, and welcoming, maintaining meeting rooms, shared spaces, and workstations to a high standard. Support office systems and processes (e.g. access control, visitor management, local vendor relationships) and recommend improvements where needed. Coordinate internal meetings, town halls, and UK events. Arrange business travel for UK based employees in line with company policy. Provide HR administrative support, including onboarding/off boarding and recruitment coordination. Help coordinate local employee engagement, learning, and wellbeing initiatives. Provide a visible, approachable point of contact for day to day employee queries related to the office environment, local events, and basic HR processes, escalating to People & Culture where appropriate. Skills & Experience Essential Experience across at least two of the following: office coordination, executive support, event/briefing coordination, or HR administration. Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. Excellent communication and stakeholder management skills, including interaction with senior leaders and clients. Proven ability to coordinate events, meetings, or customer experiences end to end. High level of professionalism, discretion, and attention to detail. Proactive, solutions focused mindset with strong problem solving ability. Comfortable working independently and making decisions with minimal supervision. Proficiency in Microsoft Office 365. Experience in a fast paced, growth oriented or technology environment. Typically, 3-5 years' relevant experience. Desirable Experience with CRM tools (e.g. ). Exposure to HR/recruitment administration Experience supporting executive briefings, corporate hospitality, or B2B events. Qualifications Good general education (e.g. GCSEs and/or A levels (or equivalent). Relevant qualifications in business administration, events management, or similar would be beneficial but not essential. Additional professional training (e.g. Microsoft Office, HR admin, project coordination) would be advantageous. Working Hours & Flexibility Monday to Friday, 9.30 am - 5.30 pm Primarily onsite with occasional hybrid flexibility. Occasional flexibility is required to support events and global time zones. £35,000 - £50,000 a year The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Apr 24, 2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About Access to Sports Project Access to Sports Project is at a pivotal moment in its growth. Over the past year, we have secured significant new investment from major funders including National Lottery, BBC Children in Need, Sport England and Garfield Weston Foundation. Demand for our work continues to grow across North London and we are now ready to invest in our first-ever full-time Fundraising Manager. This is a rare opportunity to shape and lead fundraising within a respected, community-rooted sports charity. This is your opportunity to play a central role in our ambition to become a £1m+ organisation within the next three years. The Opportunity The Fundraising Manager will play a central role in managing and growing partnerships with key funders to ensure they are well stewarded, renewed and, where possible, developed into larger, multi-year relationships. Alongside this, you will be responsible for securing new income, with a particular focus on trusts, foundations and statutory funding, while also supporting the development of additional income streams over time. While the role spans multiple income streams, the primary focus (especially in year one) will be on trusts, foundations and statutory funding, with other areas (corporate, community, events) developed over time. You will also help build the foundations for long-term fundraising success by: Supporting the development and delivery of a fundraising strategy Helping implement a CRM system to manage relationships and pipeline Strengthening monitoring and evaluation approaches to evidence impact and support funding This role does not initially involve line management, but you will lead the fundraising function and play a key role in shaping its future growth. Key Responsibilities Trusts, Foundations & Statutory Funding Write high-quality funding applications, cases for support and grant reports Manage and steward a portfolio of existing funders, maximising renewal and uplift opportunities Research, develop and submit new funding applications Work with delivery staff to gather impact data, outcomes and case studies Systems, Data & Insight Develop and implement a clear monitoring and evaluation approach to support fundraising, reporting and impact measurement Research, recommend and help implement a CRM system for fundraising and relationship management Track income, prospects, deadlines and reporting requirements Produce clear fundraising reports and insights for the CEO and trustees Relationship Management & New Business Build strong, long-term relationships with funders, partners and supporters Represent The Access to Sports Project at meetings, events, funder visits and site visits Work with the CEO and trustees to unlock networks and cultivate new opportunities Fundraising Strategy & Delivery Co-develop a 3-year fundraising strategy with the Chief Executive and external fundraising consultant Translate strategy into clear annual plans, pipelines and targets Take ownership of day-to-day delivery and implementation Collaboration & Culture Work closely with delivery teams, coaches and managers to understand programmes and impact Be an active, visible part of a small, close-knit and supportive team Spend time on programmes and community activity to stay connected to the young people and communities we serve You ll be embedded within our sports environment at Sobell Leisure Centre. You ll regularly be close to delivery, impact and the energy of community sport. About You We re looking for someone who is ambitious, proactive, relationship-led and values-driven. Essential Proven experience securing income from trusts, foundations and/or statutory bodies (including 5-figure or significant grants). Strong bid writing and grant reporting skills Excellent relationship management and communication skills Ability to manage multiple funding deadlines and priorities Strong organisational and project management skills Confidence working independently while collaborating closely with senior stakeholders Desirable Experience across corporate fundraising, community fundraising, events or individual giving Experience implementing or working with a CRM Experience in a small or growing charity environment Personal Qualities Entrepreneurial mindset. Excited by building systems, testing ideas and shaping strategy Comfortable being hands-on and mucking in as part of a small team Curious, adaptable and motivated by impact as much as income A genuine passion for sport and belief in its power to change lives (a big plus) Safeguarding & Values Access to Sports Project is committed to safeguarding children and young people. The successful candidate will be expected to share this commitment and will be required to undertake an enhanced DBS check. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds. Why Join Us? A rare opportunity to build and lead fundraising in a growing, respected sports charity Real influence, autonomy and trust from day one A passionate, supportive team rooted in community sport Hybrid working with a vibrant base at Sobell Leisure Centre The chance to help shape the future of grassroots sport in London
Apr 24, 2026
Full time
About Access to Sports Project Access to Sports Project is at a pivotal moment in its growth. Over the past year, we have secured significant new investment from major funders including National Lottery, BBC Children in Need, Sport England and Garfield Weston Foundation. Demand for our work continues to grow across North London and we are now ready to invest in our first-ever full-time Fundraising Manager. This is a rare opportunity to shape and lead fundraising within a respected, community-rooted sports charity. This is your opportunity to play a central role in our ambition to become a £1m+ organisation within the next three years. The Opportunity The Fundraising Manager will play a central role in managing and growing partnerships with key funders to ensure they are well stewarded, renewed and, where possible, developed into larger, multi-year relationships. Alongside this, you will be responsible for securing new income, with a particular focus on trusts, foundations and statutory funding, while also supporting the development of additional income streams over time. While the role spans multiple income streams, the primary focus (especially in year one) will be on trusts, foundations and statutory funding, with other areas (corporate, community, events) developed over time. You will also help build the foundations for long-term fundraising success by: Supporting the development and delivery of a fundraising strategy Helping implement a CRM system to manage relationships and pipeline Strengthening monitoring and evaluation approaches to evidence impact and support funding This role does not initially involve line management, but you will lead the fundraising function and play a key role in shaping its future growth. Key Responsibilities Trusts, Foundations & Statutory Funding Write high-quality funding applications, cases for support and grant reports Manage and steward a portfolio of existing funders, maximising renewal and uplift opportunities Research, develop and submit new funding applications Work with delivery staff to gather impact data, outcomes and case studies Systems, Data & Insight Develop and implement a clear monitoring and evaluation approach to support fundraising, reporting and impact measurement Research, recommend and help implement a CRM system for fundraising and relationship management Track income, prospects, deadlines and reporting requirements Produce clear fundraising reports and insights for the CEO and trustees Relationship Management & New Business Build strong, long-term relationships with funders, partners and supporters Represent The Access to Sports Project at meetings, events, funder visits and site visits Work with the CEO and trustees to unlock networks and cultivate new opportunities Fundraising Strategy & Delivery Co-develop a 3-year fundraising strategy with the Chief Executive and external fundraising consultant Translate strategy into clear annual plans, pipelines and targets Take ownership of day-to-day delivery and implementation Collaboration & Culture Work closely with delivery teams, coaches and managers to understand programmes and impact Be an active, visible part of a small, close-knit and supportive team Spend time on programmes and community activity to stay connected to the young people and communities we serve You ll be embedded within our sports environment at Sobell Leisure Centre. You ll regularly be close to delivery, impact and the energy of community sport. About You We re looking for someone who is ambitious, proactive, relationship-led and values-driven. Essential Proven experience securing income from trusts, foundations and/or statutory bodies (including 5-figure or significant grants). Strong bid writing and grant reporting skills Excellent relationship management and communication skills Ability to manage multiple funding deadlines and priorities Strong organisational and project management skills Confidence working independently while collaborating closely with senior stakeholders Desirable Experience across corporate fundraising, community fundraising, events or individual giving Experience implementing or working with a CRM Experience in a small or growing charity environment Personal Qualities Entrepreneurial mindset. Excited by building systems, testing ideas and shaping strategy Comfortable being hands-on and mucking in as part of a small team Curious, adaptable and motivated by impact as much as income A genuine passion for sport and belief in its power to change lives (a big plus) Safeguarding & Values Access to Sports Project is committed to safeguarding children and young people. The successful candidate will be expected to share this commitment and will be required to undertake an enhanced DBS check. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds. Why Join Us? A rare opportunity to build and lead fundraising in a growing, respected sports charity Real influence, autonomy and trust from day one A passionate, supportive team rooted in community sport Hybrid working with a vibrant base at Sobell Leisure Centre The chance to help shape the future of grassroots sport in London
Interim Director of Finance & Resources (Charity Sector) Location: Greater Manchester/Lancashire/Cheshire Contract: Interim (3-6 months) Day Rate: £500 per day (inside IR35 via umbrella company) Start: ASAP We are working in partnership with a purpose driven charity to appoint an experienced Interim Director of Finance & Resources. This is a key leadership role at a pivotal time for the organisation, with a strong focus on strengthening systems, infrastructure, and operational effectiveness. The Opportunity Reporting to the CEO and working closely with the Board and senior leadership team, the successful candidate will take ownership of finance, IT, governance, and operational resources. A central aspect of the role will be reviewing, improving, and integrating systems to support organisational performance and future growth. This is an ideal opportunity for an interim Finance Director who can quickly assess current arrangements, bring structure and clarity, and implement scalable, efficient solutions. Key Responsibilities Provide strategic financial leadership, ensuring robust financial planning, management, and control Lead the review and optimisation of finance and operational systems, including finance platforms, CRM, and reporting tools Drive systems integration and process improvement across the organisation Oversee budgeting, forecasting, and financial reporting Capex spend Strengthen governance, compliance, and risk management frameworks Lead and support teams across finance, IT, HR, and operations Partner with the CEO and Board to support strategic decision-making Enhance management information through improved data and reporting systems Candidate Profile Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience operating at Finance Director level - Finance Director coupled with other business lines Strong track record of systems improvement and implementation across finance and operations Ability to quickly diagnose challenges and deliver practical, effective solutions Experience within the Charity/Not for Profit sector is highly desirable Strong stakeholder engagement skills, with the ability to communicate effectively at all levels Hands-on approach combined with strategic oversight
Apr 24, 2026
Seasonal
Interim Director of Finance & Resources (Charity Sector) Location: Greater Manchester/Lancashire/Cheshire Contract: Interim (3-6 months) Day Rate: £500 per day (inside IR35 via umbrella company) Start: ASAP We are working in partnership with a purpose driven charity to appoint an experienced Interim Director of Finance & Resources. This is a key leadership role at a pivotal time for the organisation, with a strong focus on strengthening systems, infrastructure, and operational effectiveness. The Opportunity Reporting to the CEO and working closely with the Board and senior leadership team, the successful candidate will take ownership of finance, IT, governance, and operational resources. A central aspect of the role will be reviewing, improving, and integrating systems to support organisational performance and future growth. This is an ideal opportunity for an interim Finance Director who can quickly assess current arrangements, bring structure and clarity, and implement scalable, efficient solutions. Key Responsibilities Provide strategic financial leadership, ensuring robust financial planning, management, and control Lead the review and optimisation of finance and operational systems, including finance platforms, CRM, and reporting tools Drive systems integration and process improvement across the organisation Oversee budgeting, forecasting, and financial reporting Capex spend Strengthen governance, compliance, and risk management frameworks Lead and support teams across finance, IT, HR, and operations Partner with the CEO and Board to support strategic decision-making Enhance management information through improved data and reporting systems Candidate Profile Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience operating at Finance Director level - Finance Director coupled with other business lines Strong track record of systems improvement and implementation across finance and operations Ability to quickly diagnose challenges and deliver practical, effective solutions Experience within the Charity/Not for Profit sector is highly desirable Strong stakeholder engagement skills, with the ability to communicate effectively at all levels Hands-on approach combined with strategic oversight
We are working with a smaller forwarder who has looking to recruit a Trainee Sales Executive. Our client deals with Time-Critical Freight Forwarding, serving clients across the aerospace, cruise & marine, healthcare, and energy sectors. The Role This is a proactive, outbound sales role focused on generating new business opportunities within our target sectors. You will identify potential clients, create conversations, and book qualified meetings. This is not an inbound or account management role. You will be expected to pick up the phone, introduce the company, and open doors. You will work closely with senior leadership and receive hands-on development in time-critical freight, commercial awareness, and structured sales growth. This position is designed to develop into a Business Development Manager role for the right individual. Key Responsibilities Prospect and generate new business opportunities via telephone, email and LinkedIn Target companies operating within aerospace, cruise & marine, healthcare and energy sectors Qualify prospects with a focus on time-critical requirements Book meetings and build a structured sales pipeline Maintain accurate CRM records Support follow-up on proposals and opportunities Attend meetings and networking events where required What We're Looking For Freight experience is beneficial but not essential. Attitude is everything. Some Sales experience required. You will be: Competitive and financially motivated Comfortable making outbound calls daily Resilient and able to handle rejection Disciplined with your time and activity levels Clear and confident in communication Ambitious and serious about building a long-term sales career What You'll Get Competitive base salary Uncapped commission Clear pathway to Business Development Manager Direct exposure to leadership Training in time-critical freight and commercial negotiation Opportunity to grow with a scaling independent freight business Monday to Friday Salary depends on experience. Benefits: Company pension On-site parking Private medical insurance If you do not hear from us within 7 days, then your application has been unsuccessful.
Apr 24, 2026
Full time
We are working with a smaller forwarder who has looking to recruit a Trainee Sales Executive. Our client deals with Time-Critical Freight Forwarding, serving clients across the aerospace, cruise & marine, healthcare, and energy sectors. The Role This is a proactive, outbound sales role focused on generating new business opportunities within our target sectors. You will identify potential clients, create conversations, and book qualified meetings. This is not an inbound or account management role. You will be expected to pick up the phone, introduce the company, and open doors. You will work closely with senior leadership and receive hands-on development in time-critical freight, commercial awareness, and structured sales growth. This position is designed to develop into a Business Development Manager role for the right individual. Key Responsibilities Prospect and generate new business opportunities via telephone, email and LinkedIn Target companies operating within aerospace, cruise & marine, healthcare and energy sectors Qualify prospects with a focus on time-critical requirements Book meetings and build a structured sales pipeline Maintain accurate CRM records Support follow-up on proposals and opportunities Attend meetings and networking events where required What We're Looking For Freight experience is beneficial but not essential. Attitude is everything. Some Sales experience required. You will be: Competitive and financially motivated Comfortable making outbound calls daily Resilient and able to handle rejection Disciplined with your time and activity levels Clear and confident in communication Ambitious and serious about building a long-term sales career What You'll Get Competitive base salary Uncapped commission Clear pathway to Business Development Manager Direct exposure to leadership Training in time-critical freight and commercial negotiation Opportunity to grow with a scaling independent freight business Monday to Friday Salary depends on experience. Benefits: Company pension On-site parking Private medical insurance If you do not hear from us within 7 days, then your application has been unsuccessful.
Your Company: NET Recruit is proud to be partnering with a well-established and growing distribution business operating across the EMEA region within a technology-led market. The organisation is now entering an exciting new phase of strategic growth and commercial development. As part of this evolution, the business is seeking to appoint a Vice President of Sales (EMEA) to lead and shape the regional sales function. This is a newly created, standalone leadership role offering the opportunity to bring structure, accountability, and performance focus to an already successful sales organisation, while maintaining its relationship-driven culture. This position is ideally suited to a commercially astute and strategic sales leader who can balance high-level planning with hands-on leadership, driving sustainable revenue growth across diverse markets and teams. Your Role and Responsibilities While in this position your duties may include but are not limited to : Developing and executing a clear and sustainable revenue growth strategy across the EMEA region Establishing and delivering against measurable annual and mid-year sales objectives Driving new customer acquisition while expanding and strengthening key existing accounts Improving forecasting accuracy, pipeline visibility and overall sales performance tracking Leading, mentoring and developing an experienced, geographically dispersed sales team Embedding performance metrics and accountability frameworks in a constructive and practical manner Fostering a culture of professionalism, consistency and strong customer focus Implementing structured and scalable sales processes while maintaining core business relationships Enhancing CRM utilisation, reporting capabilities and data-driven decision making Standardising territory planning, account management approaches and pricing discipline Ensuring consistent and effective sales execution across regions and teams Collaborating closely with Operations, Marketing and Finance to support business objectives Providing regular performance updates and strategic insight to the Managing Director and senior leadership team Supporting long-term business planning and strategic development initiatives What You Will Need To Apply: Proven experience in a senior sales leadership role within printing, technology or a related industry Extensive experience operating across EMEA markets, including managing remote and regional teams Demonstrable track record of driving revenue growth and building structure within established organisations Strong background in consultative, relationship-led sales environments Experience implementing sales processes, performance frameworks and CRM-driven reporting Commercially astute with the ability to balance strategic thinking and operational execution High level of integrity, professionalism and executive presence Bachelor's degree or equivalent is advantageous What You Will Get in Return: This represents an outstanding opportunity for a senior sales leader to take ownership of a high-impact regional role within a growing and commercially focused distribution business. The successful candidate will play a pivotal role in shaping the future of the sales organisation, working closely with senior leadership to influence strategic direction and long-term growth across the EMEA region. In return, the organisation offers a highly competitive executive salary and package, alongside the opportunity to make a meaningful and lasting impact within a dynamic and evolving business environment.To discuss further, please do not hesitate to reach out to :Justin Heron - Talent Acquisition Director M: E:
Apr 24, 2026
Full time
Your Company: NET Recruit is proud to be partnering with a well-established and growing distribution business operating across the EMEA region within a technology-led market. The organisation is now entering an exciting new phase of strategic growth and commercial development. As part of this evolution, the business is seeking to appoint a Vice President of Sales (EMEA) to lead and shape the regional sales function. This is a newly created, standalone leadership role offering the opportunity to bring structure, accountability, and performance focus to an already successful sales organisation, while maintaining its relationship-driven culture. This position is ideally suited to a commercially astute and strategic sales leader who can balance high-level planning with hands-on leadership, driving sustainable revenue growth across diverse markets and teams. Your Role and Responsibilities While in this position your duties may include but are not limited to : Developing and executing a clear and sustainable revenue growth strategy across the EMEA region Establishing and delivering against measurable annual and mid-year sales objectives Driving new customer acquisition while expanding and strengthening key existing accounts Improving forecasting accuracy, pipeline visibility and overall sales performance tracking Leading, mentoring and developing an experienced, geographically dispersed sales team Embedding performance metrics and accountability frameworks in a constructive and practical manner Fostering a culture of professionalism, consistency and strong customer focus Implementing structured and scalable sales processes while maintaining core business relationships Enhancing CRM utilisation, reporting capabilities and data-driven decision making Standardising territory planning, account management approaches and pricing discipline Ensuring consistent and effective sales execution across regions and teams Collaborating closely with Operations, Marketing and Finance to support business objectives Providing regular performance updates and strategic insight to the Managing Director and senior leadership team Supporting long-term business planning and strategic development initiatives What You Will Need To Apply: Proven experience in a senior sales leadership role within printing, technology or a related industry Extensive experience operating across EMEA markets, including managing remote and regional teams Demonstrable track record of driving revenue growth and building structure within established organisations Strong background in consultative, relationship-led sales environments Experience implementing sales processes, performance frameworks and CRM-driven reporting Commercially astute with the ability to balance strategic thinking and operational execution High level of integrity, professionalism and executive presence Bachelor's degree or equivalent is advantageous What You Will Get in Return: This represents an outstanding opportunity for a senior sales leader to take ownership of a high-impact regional role within a growing and commercially focused distribution business. The successful candidate will play a pivotal role in shaping the future of the sales organisation, working closely with senior leadership to influence strategic direction and long-term growth across the EMEA region. In return, the organisation offers a highly competitive executive salary and package, alongside the opportunity to make a meaningful and lasting impact within a dynamic and evolving business environment.To discuss further, please do not hesitate to reach out to :Justin Heron - Talent Acquisition Director M: E:
