Head of Marketing As part of our client s 45th anniversary and plan for the future, we are now seeking an experienced Head of Marketing to help lead the charity into its next phase of growth. This is a dynamic, hands-on role for someone with proven experience in a similar marketing leadership position, ideally within the charity or social-care sector. Position: Head of Marketing Location: Ealing/Hybrid Hours: Full-time Contract: Permanent Salary: £41,000 £45,000, dependent on experience Closing Date: 27th April 2026 About the Role This is a blank canvas opportunity for an ambitious marketing leader to build the marketing function from the ground up. As Head of Marketing, you will lead the marketing, communications and fundraising activity, with the freedom to design the strategy, shape the brand and messaging, and create the systems and campaigns that will support future growth. You will strengthen the digital and social media presence, build effective systems to engage supporters, and develop meaningful partnerships with sponsors and funders. You will also have the opportunity to work with a much-loved and well-established brand in the local community, helping to grow its reach and impact. Working closely with the leadership team, this role is ideal for a strategic thinker who also enjoys rolling up their sleeves, able to achieve results within budget constraints and motivated to make a tangible difference to the community. Key areas of responsibility include: Strategy & Leadership Fundraising, Grants & Sponsorships Partnerships & Community Engagement Marketing Comms/ Digital Marketing/ Online Presence Join a supportive, friendly team with a strong sense of purpose, with flexible working arrangements and the chance to shape and grow marketing, partnerships, and engagement across a diverse range of organisations and community groups. About You We re looking for an experienced marketing professional with a strategic mindset and a hands-on approach. You will have: Proven fundraising and grant application track record and achieving funding targets Passionate about supporting children with SEND and their families An innovative and dynamic character, excited about prospect of creating real change Confident in developing digital marketing and social media presence Experienced in shaping systems and process that leverage data to support inform decisions Comfortable building and managing relationships with partners, sponsors and community Flexible, proactive, that can thrive in a small charity environment Flexibility to travel for meetings, events, and donor visits including the occasional evening and weekend About the Organisation For over 45 years, the charity has been at the heart of the West London community, supporting children with Special Educational Needs and Disabilities (SEND) and their families. A community-focused charity driven by compassion, inclusion, and the belief that every child deserves the opportunity to thrive. Services create real, lasting impact helping children grow in confidence and ensuring families feel supported, understood, and connected. Our client is an equal opportunity employer and welcomes applications from individuals of all backgrounds and values diversity and inclusion in the team. We thank all applicants for their interest; however, only those selected for an interview will be contacted. The employer is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. You may also have experience in areas such as Marketing, Communications, Head of Marketing, Head of Communications, Marketing Manager, Marketing and Communications Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 28, 2026
Full time
Head of Marketing As part of our client s 45th anniversary and plan for the future, we are now seeking an experienced Head of Marketing to help lead the charity into its next phase of growth. This is a dynamic, hands-on role for someone with proven experience in a similar marketing leadership position, ideally within the charity or social-care sector. Position: Head of Marketing Location: Ealing/Hybrid Hours: Full-time Contract: Permanent Salary: £41,000 £45,000, dependent on experience Closing Date: 27th April 2026 About the Role This is a blank canvas opportunity for an ambitious marketing leader to build the marketing function from the ground up. As Head of Marketing, you will lead the marketing, communications and fundraising activity, with the freedom to design the strategy, shape the brand and messaging, and create the systems and campaigns that will support future growth. You will strengthen the digital and social media presence, build effective systems to engage supporters, and develop meaningful partnerships with sponsors and funders. You will also have the opportunity to work with a much-loved and well-established brand in the local community, helping to grow its reach and impact. Working closely with the leadership team, this role is ideal for a strategic thinker who also enjoys rolling up their sleeves, able to achieve results within budget constraints and motivated to make a tangible difference to the community. Key areas of responsibility include: Strategy & Leadership Fundraising, Grants & Sponsorships Partnerships & Community Engagement Marketing Comms/ Digital Marketing/ Online Presence Join a supportive, friendly team with a strong sense of purpose, with flexible working arrangements and the chance to shape and grow marketing, partnerships, and engagement across a diverse range of organisations and community groups. About You We re looking for an experienced marketing professional with a strategic mindset and a hands-on approach. You will have: Proven fundraising and grant application track record and achieving funding targets Passionate about supporting children with SEND and their families An innovative and dynamic character, excited about prospect of creating real change Confident in developing digital marketing and social media presence Experienced in shaping systems and process that leverage data to support inform decisions Comfortable building and managing relationships with partners, sponsors and community Flexible, proactive, that can thrive in a small charity environment Flexibility to travel for meetings, events, and donor visits including the occasional evening and weekend About the Organisation For over 45 years, the charity has been at the heart of the West London community, supporting children with Special Educational Needs and Disabilities (SEND) and their families. A community-focused charity driven by compassion, inclusion, and the belief that every child deserves the opportunity to thrive. Services create real, lasting impact helping children grow in confidence and ensuring families feel supported, understood, and connected. Our client is an equal opportunity employer and welcomes applications from individuals of all backgrounds and values diversity and inclusion in the team. We thank all applicants for their interest; however, only those selected for an interview will be contacted. The employer is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. You may also have experience in areas such as Marketing, Communications, Head of Marketing, Head of Communications, Marketing Manager, Marketing and Communications Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus s corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector s most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
Apr 27, 2026
Full time
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus s corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector s most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
POST OUTLINE This is a permanent role within the Income Generation team, responsible for unlocking significant income from trusts and foundations to power the charity s services future growth. Working across the organisation, you will shape compelling funding opportunities, connect funders to real impact and help build a stronger, more ambitious grants programme. MAIN DUTIES & RESPONSIBILITIES This is a pivotal role responsible for driving significant income growth from Trusts and Foundations by developing and delivering a focused, high quality grants programme. You will identify and secure funding for priority services, develop compelling cases for support and build strong, long-term relationships with funders. You will take full ownership of the grants pipeline from opportunity identification through to submission and reporting, ensuring a disciplined, results-focussed approach to income generation. As Line Manager of the Grants Team you will set clear direction, raise standards and deliver consistent performance against income targets. Key Responsibilities Develop and deliver a targeted Trusts and Foundations plan, prioritising opportunities aligned to organisational priorities and income potential. Build and manage a strong pipeline of prospects, applications, reports and renewals, ensuring a consistent flow of income. Research and assess funding opportunities in depth, using insights to target funders with the highest likelihood of success. Write and submit high-quality, compelling applications and proposals tailored to individual funder priorities and requirements. Translate complex service delivery outcomes and language into clear and persuasive cases for support. Build and maintain strong relationships with Trusts and Foundations, treating funders as long-term partners. Lead on funder reporting and stewardship, delivering timely, high-quality updates that build trust and secure repeat funding. Work closely with services and senior colleagues to develop fundable projects, robust budgets and credible impact reporting. Manage multiple deadlines and priorities effectively, managing high standards across all applications and communications. Monitor performance against targets, using insights and learning from outcomes to continuously refine approach. Ensure all applications and reports meet funder guidelines with a strong attention to detail and accuracy. Line manage and develop members of the Grants Team setting clear expectations and maintaining high performance. PERSON SPECIFICATION Essential Criteria: Significant experience securing income from Trusts and Foundations, including five and six figure gifts, both single and multi-year. Proven track record of meeting and exceeding income targets through a strategic, pipeline led approach. Strong experience of developing compelling, high-quality cases for support, funding applications and proposals. Ability to translate complex services and impact into clear, persuasive cases for support. Experience building and managing relationships with funders, securing repeat funding. Strong research and prioritisation skills, with the ability to assess opportunities effectively. Experience managing a pipeline of prospects, applications and renewals. Excellent written and communication skills with strong attention to detail. Strong organisational skills. Experience working collaboratively across teams. Experience of line management. Knowledge of fundraising regulation, compliance and data protection. A proactive, delivery focused approach with the ability to turn ideas into action. Desirable Criteria: Experience working within children s, disability or health-related charities. Knowledge of the UK s Trusts and Foundations landscape. Experience using prospect research tools i.e. GrantFinder or similar. Experience with Raiser s Edge NXT or other CRM systems. Experience working in a growing or changing organisation.
Apr 27, 2026
Full time
POST OUTLINE This is a permanent role within the Income Generation team, responsible for unlocking significant income from trusts and foundations to power the charity s services future growth. Working across the organisation, you will shape compelling funding opportunities, connect funders to real impact and help build a stronger, more ambitious grants programme. MAIN DUTIES & RESPONSIBILITIES This is a pivotal role responsible for driving significant income growth from Trusts and Foundations by developing and delivering a focused, high quality grants programme. You will identify and secure funding for priority services, develop compelling cases for support and build strong, long-term relationships with funders. You will take full ownership of the grants pipeline from opportunity identification through to submission and reporting, ensuring a disciplined, results-focussed approach to income generation. As Line Manager of the Grants Team you will set clear direction, raise standards and deliver consistent performance against income targets. Key Responsibilities Develop and deliver a targeted Trusts and Foundations plan, prioritising opportunities aligned to organisational priorities and income potential. Build and manage a strong pipeline of prospects, applications, reports and renewals, ensuring a consistent flow of income. Research and assess funding opportunities in depth, using insights to target funders with the highest likelihood of success. Write and submit high-quality, compelling applications and proposals tailored to individual funder priorities and requirements. Translate complex service delivery outcomes and language into clear and persuasive cases for support. Build and maintain strong relationships with Trusts and Foundations, treating funders as long-term partners. Lead on funder reporting and stewardship, delivering timely, high-quality updates that build trust and secure repeat funding. Work closely with services and senior colleagues to develop fundable projects, robust budgets and credible impact reporting. Manage multiple deadlines and priorities effectively, managing high standards across all applications and communications. Monitor performance against targets, using insights and learning from outcomes to continuously refine approach. Ensure all applications and reports meet funder guidelines with a strong attention to detail and accuracy. Line manage and develop members of the Grants Team setting clear expectations and maintaining high performance. PERSON SPECIFICATION Essential Criteria: Significant experience securing income from Trusts and Foundations, including five and six figure gifts, both single and multi-year. Proven track record of meeting and exceeding income targets through a strategic, pipeline led approach. Strong experience of developing compelling, high-quality cases for support, funding applications and proposals. Ability to translate complex services and impact into clear, persuasive cases for support. Experience building and managing relationships with funders, securing repeat funding. Strong research and prioritisation skills, with the ability to assess opportunities effectively. Experience managing a pipeline of prospects, applications and renewals. Excellent written and communication skills with strong attention to detail. Strong organisational skills. Experience working collaboratively across teams. Experience of line management. Knowledge of fundraising regulation, compliance and data protection. A proactive, delivery focused approach with the ability to turn ideas into action. Desirable Criteria: Experience working within children s, disability or health-related charities. Knowledge of the UK s Trusts and Foundations landscape. Experience using prospect research tools i.e. GrantFinder or similar. Experience with Raiser s Edge NXT or other CRM systems. Experience working in a growing or changing organisation.
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 27, 2026
Full time
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Our events team is bold and innovative, working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Challenge Events Officer, you will play a huge part in making these ambitions a reality and paving the way for our future. You will play a pivotal role in delivering a high-performing portfolio of challenge and third-party fundraising events, including flagship opportunities such as the London Marathon, Great North Run, Royal Parks Half Marathon, and other national challenge events. You will be responsible for leading on a number of third party events and offering fundraisers an exceptional level of support through stewardship. WHO WE'RE LOOKING FOR: With fundraising and events experience, you will be a motivated, organised professional who communicates confidently across all channels and engages well with a range of stakeholders. Conscientious and relationship-focused, you will bring a personal touch to deliver excellent fundraiser experiences and maintain and grow relationships. The Brain Tumour Charity is moving at a fast pace so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those that are affected by this devastating disease. KEY ACCOUNTABILITIES: With support from the Events Manager, lead and deliver a portfolio of third-party and challenge events Act as the main liaison with event providers Provide personalised, high-quality stewardship to participants, supporting fundraising, training and event preparation Develop and implement recruitment plans to maximise participation and meet targets Attend key challenge events as required, coordinating on the-day logistics and managing volunteers Build and maintain strong relationships that encourage repeat engagement and long-term commitment to The Charity Maintain accurate records within the CRM Support event reporting, performance tracking and trend analysis Use insights to inform improvements in stewardship and event planning Ensure all activity complies with fundraising regulations, health and safety requirements and GDPR Manage suppliers to ensure excellent, cost-effective delivery Undertake additional duties as required to support the wider team and organisation
Apr 27, 2026
Full time
Our events team is bold and innovative, working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Challenge Events Officer, you will play a huge part in making these ambitions a reality and paving the way for our future. You will play a pivotal role in delivering a high-performing portfolio of challenge and third-party fundraising events, including flagship opportunities such as the London Marathon, Great North Run, Royal Parks Half Marathon, and other national challenge events. You will be responsible for leading on a number of third party events and offering fundraisers an exceptional level of support through stewardship. WHO WE'RE LOOKING FOR: With fundraising and events experience, you will be a motivated, organised professional who communicates confidently across all channels and engages well with a range of stakeholders. Conscientious and relationship-focused, you will bring a personal touch to deliver excellent fundraiser experiences and maintain and grow relationships. The Brain Tumour Charity is moving at a fast pace so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those that are affected by this devastating disease. KEY ACCOUNTABILITIES: With support from the Events Manager, lead and deliver a portfolio of third-party and challenge events Act as the main liaison with event providers Provide personalised, high-quality stewardship to participants, supporting fundraising, training and event preparation Develop and implement recruitment plans to maximise participation and meet targets Attend key challenge events as required, coordinating on the-day logistics and managing volunteers Build and maintain strong relationships that encourage repeat engagement and long-term commitment to The Charity Maintain accurate records within the CRM Support event reporting, performance tracking and trend analysis Use insights to inform improvements in stewardship and event planning Ensure all activity complies with fundraising regulations, health and safety requirements and GDPR Manage suppliers to ensure excellent, cost-effective delivery Undertake additional duties as required to support the wider team and organisation
We are looking for a Senior Corporate Partnerships Fundraiser to support the Major Giving & Events Manager with the development and delivery of the corporate partnerships programme with responsibility for account managing a portfolio of Bridge Partners and developing a pipeline of new business to build meaningful relationships with corporate partners. This is a Hybrid role based on the south coast with flexible working options available. The Company An inspiring and passionate social welfare charity dedicated to helping those most in need, from elderly care to mental health, with a vision to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. The Role New Business -Take strategic responsibility for securing new corporate partnerships and increasing sustainable corporate income in line with agreed annual targets. - Independently manage and deliver against a significant six-figure corporate income budget, with clear KPI ownership and performance reporting. Account Management - Lead the account management of product partnerships and Bridge Partners, ensuring contractual obligations are fulfilled and partnerships are strategically grown year-on-year. - Deliver high-quality, bespoke stewardship plans to maximise partner retention, income growth and long term value. Cause Related Marketing - Lead the research, development and growth of small to medium-sized commercial and cause-related marketing partnerships, ensuring alignment with the charity brand, values and strategic objectives. The Candidate Previous experience in an account management role developing, securing and retaining corporate and commercial partnerships and new business through effective and confident relationship building in a similar fundraising or sales role. Ideally experience developing and delivering a corporate fundraising or sales strategy. Successful track record of building relationships and successfully influencing business stakeholders. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 27, 2026
Full time
We are looking for a Senior Corporate Partnerships Fundraiser to support the Major Giving & Events Manager with the development and delivery of the corporate partnerships programme with responsibility for account managing a portfolio of Bridge Partners and developing a pipeline of new business to build meaningful relationships with corporate partners. This is a Hybrid role based on the south coast with flexible working options available. The Company An inspiring and passionate social welfare charity dedicated to helping those most in need, from elderly care to mental health, with a vision to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. The Role New Business -Take strategic responsibility for securing new corporate partnerships and increasing sustainable corporate income in line with agreed annual targets. - Independently manage and deliver against a significant six-figure corporate income budget, with clear KPI ownership and performance reporting. Account Management - Lead the account management of product partnerships and Bridge Partners, ensuring contractual obligations are fulfilled and partnerships are strategically grown year-on-year. - Deliver high-quality, bespoke stewardship plans to maximise partner retention, income growth and long term value. Cause Related Marketing - Lead the research, development and growth of small to medium-sized commercial and cause-related marketing partnerships, ensuring alignment with the charity brand, values and strategic objectives. The Candidate Previous experience in an account management role developing, securing and retaining corporate and commercial partnerships and new business through effective and confident relationship building in a similar fundraising or sales role. Ideally experience developing and delivering a corporate fundraising or sales strategy. Successful track record of building relationships and successfully influencing business stakeholders. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Lead income growth that creates lasting change At Allsorts Gloucestershire, we re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We re a respected, values-driven charity with a strong local reputation - and we re looking for an ambitious Grants, Income & Comms Manager to help shape our future. This is an influential role with organisation-wide impact. You ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand. About the role This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive. You will: Lead and deliver a bold three-year income generation strategy Secure significant multi-year funding from trusts, foundations and commissioners Manage and grow a strong pipeline of sustainable and unrestricted income Develop community fundraising, individual giving and legacy opportunities Ensure communications actively support fundraising, engagement and brand visibility Work closely with the CEO and Senior Leadership Team to shape long-term sustainability Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications. What we re looking for We re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead. Essential Experience Solid track record of securing significant (5 6 figure), multi-year funding from trusts, foundations and/or commissioners to meet income generation targets Experience building, managing and maintaining a strategic funding pipeline Competence in managing CRM and fundraising database systems Strong bid writing, financial acumen and impact reporting skills Experience contributing at a strategic or senior leadership level Knowledge of fundraising regulation and governance Experience using communications strategically to support income growth Desirable Experience Experience securing large multi-year grants - in excess £100,000 Proven successful experience in additional income streams or marketing Member of Chartered Institute of Fundraising Experience working in small to medium size charities Competence in digital communications Experience managing or supporting others, including volunteers Why join Allsorts? Make a real, lasting impact in the lives of disabled children and families Shape the future of fundraising in a genuinely influential leadership role Join a supportive, values-led organisation with strong local credibility Flexible hybrid working opportunities Strong commitment to inclusion, accessibility and lived experience STAGE 1 INTERVIEWS w/c 8th June 2026 In-person, Stroud STAGE 2 INTERVIEWS w/c 15th June 2026 In-person, Stroud We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process. Our Commitment to Inclusion We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need. Safeguarding & Practical Requirements Appointment is subject to an Enhanced DBS check. A full, valid driving license is required, as regular travel to offsite locations is an essential part of the role. Reasonable adjustments will be considered for candidates with disabilities. The role includes a mix of on-site, off-site and some hybrid working. Interested? Ready to make a real difference?
Apr 27, 2026
Full time
Lead income growth that creates lasting change At Allsorts Gloucestershire, we re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We re a respected, values-driven charity with a strong local reputation - and we re looking for an ambitious Grants, Income & Comms Manager to help shape our future. This is an influential role with organisation-wide impact. You ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand. About the role This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive. You will: Lead and deliver a bold three-year income generation strategy Secure significant multi-year funding from trusts, foundations and commissioners Manage and grow a strong pipeline of sustainable and unrestricted income Develop community fundraising, individual giving and legacy opportunities Ensure communications actively support fundraising, engagement and brand visibility Work closely with the CEO and Senior Leadership Team to shape long-term sustainability Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications. What we re looking for We re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead. Essential Experience Solid track record of securing significant (5 6 figure), multi-year funding from trusts, foundations and/or commissioners to meet income generation targets Experience building, managing and maintaining a strategic funding pipeline Competence in managing CRM and fundraising database systems Strong bid writing, financial acumen and impact reporting skills Experience contributing at a strategic or senior leadership level Knowledge of fundraising regulation and governance Experience using communications strategically to support income growth Desirable Experience Experience securing large multi-year grants - in excess £100,000 Proven successful experience in additional income streams or marketing Member of Chartered Institute of Fundraising Experience working in small to medium size charities Competence in digital communications Experience managing or supporting others, including volunteers Why join Allsorts? Make a real, lasting impact in the lives of disabled children and families Shape the future of fundraising in a genuinely influential leadership role Join a supportive, values-led organisation with strong local credibility Flexible hybrid working opportunities Strong commitment to inclusion, accessibility and lived experience STAGE 1 INTERVIEWS w/c 8th June 2026 In-person, Stroud STAGE 2 INTERVIEWS w/c 15th June 2026 In-person, Stroud We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process. Our Commitment to Inclusion We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need. Safeguarding & Practical Requirements Appointment is subject to an Enhanced DBS check. A full, valid driving license is required, as regular travel to offsite locations is an essential part of the role. Reasonable adjustments will be considered for candidates with disabilities. The role includes a mix of on-site, off-site and some hybrid working. Interested? Ready to make a real difference?
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from£35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You'll start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support their engagement goals. This is a key delivery role within the Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You'll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across the department. You'll work closely with digital project managers and specialists within the team and with stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join this team as it continues to develop ways of working and delivering an ambitious engagement roadmap. This is are a supportive and vibrant team, who is dedicated to making a difference for people with MS. What you will do You'll be responsible for: Reviewing incoming briefs and leading an effective triage rocess to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure effective communication with teams who commission work with this team, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, the production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who they are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications click apply for full job details
Apr 27, 2026
Full time
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from£35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You'll start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support their engagement goals. This is a key delivery role within the Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You'll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across the department. You'll work closely with digital project managers and specialists within the team and with stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join this team as it continues to develop ways of working and delivering an ambitious engagement roadmap. This is are a supportive and vibrant team, who is dedicated to making a difference for people with MS. What you will do You'll be responsible for: Reviewing incoming briefs and leading an effective triage rocess to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure effective communication with teams who commission work with this team, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, the production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who they are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications click apply for full job details
About us Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy Charting Our Course puts people at the core of its success. The Role This is a rare opportunity for an experienced partnerships professional to take the next step in their career and join this award-winning, fast-paced Corporate Partnerships team. Working within Royal Museums Greenwich s highly successful Development department, you will be an active part of the continued growth of this this important national museum. Reporting to the Senior Manager, Corporate Partnerships, the Corporate Partnerships Fundraiser is responsible for securing high level sponsorships and partnerships, and maintaining and growing the corporate membership programme. Key elements of the role include playing an active part in developing and delivering the Corporate Fundraising plan, identifying and initiating approaches to potential new corporate supporters for the Museum, and delivering compelling pitches and proposals to the highest standard. The successful candidate will have proven experience of securing support of 5-6 figures from corporate supporters, or equivalent relevant agency business development and account management. An excellent account management track record is essential for this role, as is the ability to juggle competing priorities effectively with strong time management skills. The role holder will also have excellent communication skills, including written, presentation, and negotiation skills, and a proven ability to work to tight deadlines and adapt to changing circumstances. You will be joining a team that works very hard, but with greatly rewarding results! This is a full-time, fixed-term role until 30 June 2028, in Band 5 - Management and Proficient Specialists. Core hours of work will be 36, 9am to 5pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role. Salary: £40,500 per annum We encourage you to read the full job description/person specification before applying for this role. Interviews are pencilled in for w/c Monday 18th May. Benefits We offer: • A generous pension scheme and life cover after 1 years service • TBC (depending on Band) days annual leave, plus bank holidays • 40% discount in our cafés, 30% in our shops • Interest-free loans (travel, bike, gym, learning) • Free Life Assurance Scheme covering you for 2 times your annual salary • Free entry to exhibitions at partner museums and galleries • Flexible and hybrid working options • A culture that celebrates individuality, collaboration, and innovation EDI Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone. We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
Apr 27, 2026
Full time
About us Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy Charting Our Course puts people at the core of its success. The Role This is a rare opportunity for an experienced partnerships professional to take the next step in their career and join this award-winning, fast-paced Corporate Partnerships team. Working within Royal Museums Greenwich s highly successful Development department, you will be an active part of the continued growth of this this important national museum. Reporting to the Senior Manager, Corporate Partnerships, the Corporate Partnerships Fundraiser is responsible for securing high level sponsorships and partnerships, and maintaining and growing the corporate membership programme. Key elements of the role include playing an active part in developing and delivering the Corporate Fundraising plan, identifying and initiating approaches to potential new corporate supporters for the Museum, and delivering compelling pitches and proposals to the highest standard. The successful candidate will have proven experience of securing support of 5-6 figures from corporate supporters, or equivalent relevant agency business development and account management. An excellent account management track record is essential for this role, as is the ability to juggle competing priorities effectively with strong time management skills. The role holder will also have excellent communication skills, including written, presentation, and negotiation skills, and a proven ability to work to tight deadlines and adapt to changing circumstances. You will be joining a team that works very hard, but with greatly rewarding results! This is a full-time, fixed-term role until 30 June 2028, in Band 5 - Management and Proficient Specialists. Core hours of work will be 36, 9am to 5pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role. Salary: £40,500 per annum We encourage you to read the full job description/person specification before applying for this role. Interviews are pencilled in for w/c Monday 18th May. Benefits We offer: • A generous pension scheme and life cover after 1 years service • TBC (depending on Band) days annual leave, plus bank holidays • 40% discount in our cafés, 30% in our shops • Interest-free loans (travel, bike, gym, learning) • Free Life Assurance Scheme covering you for 2 times your annual salary • Free entry to exhibitions at partner museums and galleries • Flexible and hybrid working options • A culture that celebrates individuality, collaboration, and innovation EDI Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone. We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
Audit Manager Taunton £55,000 - £60,000 An established and growing accountancy firm in the Southwest is seeking a dynamic and ambitious Audit Manager to join its expanding audit teams in Cheltenham, Taunton and Bristol. With over 500 professionals across multiple regional offices, the firm offers a supportive, people-first culture and a diverse client base spanning multiple sectors. This is an excellent opportunity for a qualified professional who thrives on leadership, collaboration, and variety. You'll play a key role in guiding a passionate audit team, shaping strategy, and delivering high-quality service to a broad portfolio of clients, from fast-growing SMEs to established industry leaders. With exposure to complex and rewarding audit work, you'll be empowered to make an impact, develop your expertise, and progress your career. What's great about this Audit Manager role? Hybrid working model Down to earth and friendly team Long-term progression opportunities that are outlined and clear 28 Days annual leave & the opportunity to purchase more Wide range of health and wellbeing benefits On-site parking Your role as an Audit Manager: You will manage a portfolio of audit clients with turnovers ranging from £1m to £100m across a wide range of client sectors. Build and maintain strong client relationships, acting as a trusted adviser on technical and commercial matters. Take ownership of all aspects of service delivery, including remuneration planning and corporate group structures. Support clients through corporate transactions (e.g., acquisitions, disposals, fundraising). Contribute to business development activity by managing existing relationships and targeting new audit and non-audit opportunities. What you'll need to succeed: You must be ACA / ACCA / CA Qualified with post qualification experience Up-to-date technical knowledge, including UK GAAP, IFRSs, ISAs, and Companies Act legislation. Confident in business development and client engagement. A proactive self-starter with the ability to work independently and as part of a team. What next: If you're ready to lead with confidence and grow with purpose, this role could be the ideal next step: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 27, 2026
Full time
Audit Manager Taunton £55,000 - £60,000 An established and growing accountancy firm in the Southwest is seeking a dynamic and ambitious Audit Manager to join its expanding audit teams in Cheltenham, Taunton and Bristol. With over 500 professionals across multiple regional offices, the firm offers a supportive, people-first culture and a diverse client base spanning multiple sectors. This is an excellent opportunity for a qualified professional who thrives on leadership, collaboration, and variety. You'll play a key role in guiding a passionate audit team, shaping strategy, and delivering high-quality service to a broad portfolio of clients, from fast-growing SMEs to established industry leaders. With exposure to complex and rewarding audit work, you'll be empowered to make an impact, develop your expertise, and progress your career. What's great about this Audit Manager role? Hybrid working model Down to earth and friendly team Long-term progression opportunities that are outlined and clear 28 Days annual leave & the opportunity to purchase more Wide range of health and wellbeing benefits On-site parking Your role as an Audit Manager: You will manage a portfolio of audit clients with turnovers ranging from £1m to £100m across a wide range of client sectors. Build and maintain strong client relationships, acting as a trusted adviser on technical and commercial matters. Take ownership of all aspects of service delivery, including remuneration planning and corporate group structures. Support clients through corporate transactions (e.g., acquisitions, disposals, fundraising). Contribute to business development activity by managing existing relationships and targeting new audit and non-audit opportunities. What you'll need to succeed: You must be ACA / ACCA / CA Qualified with post qualification experience Up-to-date technical knowledge, including UK GAAP, IFRSs, ISAs, and Companies Act legislation. Confident in business development and client engagement. A proactive self-starter with the ability to work independently and as part of a team. What next: If you're ready to lead with confidence and grow with purpose, this role could be the ideal next step: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Development Manager Salary: £40,000 London based, hybrid working Office: Farringdon (Monday and Thursday in the office) Crisis Action works to protect civilians at risk from violent conflict by bringing together coalitions that drive real political change. We are seeking a Development Manager to help secure the funding that makes this work possible. This is a key role within a small, senior team, with responsibility for high-value fundraising across trusts and foundations, governments and individual donors. You will work closely with the Chief Executive Officer and Senior Management Team, contributing to strategy as well as delivery, and taking part in SMT retreats. You will: Lead high-value fundraising and donor relationships Develop and manage funding proposals, reports and stewardship Support and shape fundraising strategy Maintain strong systems and grant management processes You will bring: Significant experience in high-value fundraising Confidence working with senior stakeholders and donors Strong writing, financial and organisational skills A collaborative, mission-driven approach Crisis Action values diversity and is committed to building an inclusive organisation. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 27, 2026
Full time
Development Manager Salary: £40,000 London based, hybrid working Office: Farringdon (Monday and Thursday in the office) Crisis Action works to protect civilians at risk from violent conflict by bringing together coalitions that drive real political change. We are seeking a Development Manager to help secure the funding that makes this work possible. This is a key role within a small, senior team, with responsibility for high-value fundraising across trusts and foundations, governments and individual donors. You will work closely with the Chief Executive Officer and Senior Management Team, contributing to strategy as well as delivery, and taking part in SMT retreats. You will: Lead high-value fundraising and donor relationships Develop and manage funding proposals, reports and stewardship Support and shape fundraising strategy Maintain strong systems and grant management processes You will bring: Significant experience in high-value fundraising Confidence working with senior stakeholders and donors Strong writing, financial and organisational skills A collaborative, mission-driven approach Crisis Action values diversity and is committed to building an inclusive organisation. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Executive Director of Bristol CORE is responsible for being CORE's face to the greater community. They connect with businesses and community members to promote communication, provide guidance, and oversee initiatives and events supporting CORE's mission. The Executive Director is expected to collaborate closely with the Board on activities contributing to Bristol's thriving downtown. Primary Responsibilities Bristol CORE Signature Event coordination - Support already existing town-wide events that will increase traffic in the Bristol Business District. New initiatives - Work with the board to create new events, beneficial downtown investments, marketing and promotion, and new shopping incentives. Infrastructure coordination efforts - Work with the town and all relevant partners to support infrastructure opportunities, coordinate efforts, and communicate with businesses about potential changes, disruptions, and plans. Business recruitment - Connect with potential new businesses to join Bristol's downtown. Make connections between landlords with vacant space and potential new businesses. Bristol Business networking meeting - Work with the Chair of the Board to organize and facilitate networking meetings so the local businesses can coordinate and connect. Stakeholder meetings - Meet with community stakeholders to help facilitate partnerships. Grant writing to support special projects and initiatives - Work with the Board to identify and write grants supporting different projects and initiatives. Monthly reports and agendas - Work with the Chair to prepare monthly reports and agendas for board meetings. Create Annual Town Report - Work with the Board to write the annual report of the past year's accomplishments and projects to include in the Bristol Town Report. Designated Downtown statistics and reporting (Required by ACCD) - Work with the Chair of the Board to keep track of statistics and relevant data to report to the ACCD to maintain our Downtown Designation. Attending Designated Downtown Managers meetings - The Executive Director and Chair will work together to ensure someone is in attendance at the Designated Downtown Managers meetings to allow for networking, partnership, and statewide initiatives. Position Requirements Educational requirement: High School diploma or equivalent, Bachelor's, Associate's, or relevant experience a plus Proficient communicator with strong written and verbal skills Self-starter who is energetic, imaginative, well-organized, and capable of working without direct daily supervision Personable, customer-oriented, and comfortable interaction with a broad range of people Able to handle many tasks and manage several priorities simultaneously Adaptability to changing situations and expectations Excellent time management and record-keeping skills Proficient in the use of Microsoft, Excel, and Word, email, and Google Docs Working knowledge of technology is sufficient to ensure that Bristol CORE operates efficiently and effectively Enthusiastic about the mission of Bristol CORE and are committed to being a part of a dynamic community-focused organization Ability to work remotely and maintain a home or mobile workspace. This position does not include dedicated office space or employer-provided IT equipment. While much administrative work is completed remotely, the role requires frequent in-person engagement with businesses, partners, and community members, so regular presence in downtown Bristol and the surrounding community is important. Access to a reliable personal vehicle is required for transporting event supplies, signage, and materials. The position also requires the ability to lift and move event equipment and supplies as part of event setup, breakdown, and general program support. Knowledge and Useful Experience Fundraising Organizing events Networking Work with group Monitor Business Trends Ability to delegate Social media competent Willingness to collaborate Demonstrates effective leadership, strategic planning Positive attitude, Sense of humor Presents positive role modeling in all interactions within the community Familiarity with Bristol and the surrounding communities Understanding of the importance of local businesses and small-town commerce Job Type Part-time (average 20 hours/week) Annual Salary $26,000 Organization Information Bristol's local downtown organization, Bristol CORE, is essential to our active and engaged community. Its mission and passion are to unite people to keep Bristol vibrant, celebrate its history, and plan for its future. The non-profit 501(c)(3) consists of area business people, property owners, and community members committed to increasing and maintaining the economic vitality of the Bristol downtown area and organizing and promoting community events for Bristol citizens. This is done via beautification, marketing and promotion, and economic development projects and programs. Bristol CORE and its Board of Directors were created to become a Vermont Designated Downtown, which Bristol earned in 2006. Bristol Core is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Apr 27, 2026
Full time
The Executive Director of Bristol CORE is responsible for being CORE's face to the greater community. They connect with businesses and community members to promote communication, provide guidance, and oversee initiatives and events supporting CORE's mission. The Executive Director is expected to collaborate closely with the Board on activities contributing to Bristol's thriving downtown. Primary Responsibilities Bristol CORE Signature Event coordination - Support already existing town-wide events that will increase traffic in the Bristol Business District. New initiatives - Work with the board to create new events, beneficial downtown investments, marketing and promotion, and new shopping incentives. Infrastructure coordination efforts - Work with the town and all relevant partners to support infrastructure opportunities, coordinate efforts, and communicate with businesses about potential changes, disruptions, and plans. Business recruitment - Connect with potential new businesses to join Bristol's downtown. Make connections between landlords with vacant space and potential new businesses. Bristol Business networking meeting - Work with the Chair of the Board to organize and facilitate networking meetings so the local businesses can coordinate and connect. Stakeholder meetings - Meet with community stakeholders to help facilitate partnerships. Grant writing to support special projects and initiatives - Work with the Board to identify and write grants supporting different projects and initiatives. Monthly reports and agendas - Work with the Chair to prepare monthly reports and agendas for board meetings. Create Annual Town Report - Work with the Board to write the annual report of the past year's accomplishments and projects to include in the Bristol Town Report. Designated Downtown statistics and reporting (Required by ACCD) - Work with the Chair of the Board to keep track of statistics and relevant data to report to the ACCD to maintain our Downtown Designation. Attending Designated Downtown Managers meetings - The Executive Director and Chair will work together to ensure someone is in attendance at the Designated Downtown Managers meetings to allow for networking, partnership, and statewide initiatives. Position Requirements Educational requirement: High School diploma or equivalent, Bachelor's, Associate's, or relevant experience a plus Proficient communicator with strong written and verbal skills Self-starter who is energetic, imaginative, well-organized, and capable of working without direct daily supervision Personable, customer-oriented, and comfortable interaction with a broad range of people Able to handle many tasks and manage several priorities simultaneously Adaptability to changing situations and expectations Excellent time management and record-keeping skills Proficient in the use of Microsoft, Excel, and Word, email, and Google Docs Working knowledge of technology is sufficient to ensure that Bristol CORE operates efficiently and effectively Enthusiastic about the mission of Bristol CORE and are committed to being a part of a dynamic community-focused organization Ability to work remotely and maintain a home or mobile workspace. This position does not include dedicated office space or employer-provided IT equipment. While much administrative work is completed remotely, the role requires frequent in-person engagement with businesses, partners, and community members, so regular presence in downtown Bristol and the surrounding community is important. Access to a reliable personal vehicle is required for transporting event supplies, signage, and materials. The position also requires the ability to lift and move event equipment and supplies as part of event setup, breakdown, and general program support. Knowledge and Useful Experience Fundraising Organizing events Networking Work with group Monitor Business Trends Ability to delegate Social media competent Willingness to collaborate Demonstrates effective leadership, strategic planning Positive attitude, Sense of humor Presents positive role modeling in all interactions within the community Familiarity with Bristol and the surrounding communities Understanding of the importance of local businesses and small-town commerce Job Type Part-time (average 20 hours/week) Annual Salary $26,000 Organization Information Bristol's local downtown organization, Bristol CORE, is essential to our active and engaged community. Its mission and passion are to unite people to keep Bristol vibrant, celebrate its history, and plan for its future. The non-profit 501(c)(3) consists of area business people, property owners, and community members committed to increasing and maintaining the economic vitality of the Bristol downtown area and organizing and promoting community events for Bristol citizens. This is done via beautification, marketing and promotion, and economic development projects and programs. Bristol CORE and its Board of Directors were created to become a Vermont Designated Downtown, which Bristol earned in 2006. Bristol Core is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
THE ARTS THEATRE CAMBRIDGE
Cambridge, Cambridgeshire
JOB DESCRIPTION DEVELOPMENT & COMMUNICATIONS ASSISTANT Reporting to: Nicky Hupe, Head of Communications Day-to-day work directed by: Luke Dell, Membership Manager ROLE SUMMARY We are seeking an ambitious early-career professional with excellent organisational skills and a strong interest in fundraising and communications. As Development & Communications Assistant, you will contribute to both our fundraising activity and our communications work. You will support our work with individual supporters, corporate partners, and trusts and foundations, helping to deliver excellent stewardship and well-run cultivation events. Alongside this, you will play a key role in helping with the creation and scheduling of organisational messaging, and ensuring communications are consistent with our brand identity. This is an opportunity to gain broad, practical experience within a small but ambitious team. You will develop skills in fundraising, financial processing, and event coordination, while also building experience in written and visual communications, and brand management. Through working closely with other staff across the organisation, you will grow your understanding and experience of a producing and receiving theatre and the charity sector. This role would suit someone passionate about the arts and culture sector, particularly the performing arts, who is looking for a first or early step into a career in arts fundraising or communications. It offers a strong foundation of transferable skills and experience that could act as a springboard into a wide range of future roles. KEY RESPONSIBILITIES Fundraising: Support fundraising through trusts and foundations undertaking research tasks, and collating information for applications and funders reports. Maintain the application and reporting schedules for all funders and supporters. Support the department in looking after current and potential major supporters. Arrange ticket bookings for supporters and prospective donors using Tessitura - our Box Office and Fundraising database/CRM. Track the team's financial processing and records, across all income streams, in close liaison with the Finance department. Use Tessitura to enter all donations, financial information, and relevant communications, assisting the team in prospecting and records maintenance. Responsible for paperwork for Gift Aid and manage our regular Gift Aid claim process with Tessitura, HMRC and the Finance department. Research potential supporters and funders, and produce meeting briefings and supporter biographies. Ensure crediting for supporters is correct and up to date. Ensure support pages on the Theatre's website are dynamic and up to date. Support the team in preparing updates and reports for Trustees and funders. Be the primary entry point of contact for supporters. Communications: Support the Head of Communications in developing and delivering activity that raises the profile of the Theatre and strengthens its reputation. Coordinate the scheduling of external communications, working with other teams to ensure messages are aligned and go out at the right time. Draft, edit and proofread copy for a range of channels, including website, newsletters, press releases, social media and printed materials. Update and maintain content on the Theatre's website Work closely with the Marketing team on the Theatre's social media channels, including monitoring activity and reporting. Help ensure consistent use of the Theatre's brand, tone of voice and visual identity across all communications. Support the design and creation of visual content using existing templates and brand guidelines. Work with designers, photographers, and other creatives to brief, adapt and deliver visual materials. Organise content libraries, ensuring images, copy and digital assets are organised, up-to-date, and correctly credited. Track, log and report on press and media coverage. Events: Supported closely by the team, lead on the planning and delivery of fundraising events, working with the Executive, Production and Front of House teams. Attend events as a representative of The Arts Theatre, supporting the work of developing and maintaining relationships. The following generic responsibilities apply to all Arts Theatre staff: Attend meetings and events as required Deputise for Box Office and Front of House staff as required Assist other departments as required Contribute to achieving the aims and targets of the organisation as a whole and assist with other projects and activities as required Carry out administrative work generated by the above activities Have a flexible approach to working hours Maintain a clean and tidy working environment Be presentable, well-organised and have good timekeeping Comply with The Arts Theatre's Equal Opportunities, Health and Safety and other policies at all times The list of responsibilities is not exhaustive, and you may be required to perform duties outside of this list as operationally required and at the direction of your line managers. PERSON SPECIFICATION Experience and Knowledge (transferable skills welcome): Experience of working in administrative roles, ideally in fundraising, communications, or a charity. Experience of planning or delivering events. Customer service experience with donors or customers, building relationships, handling enquiries and problem-solving. Experience of working closely with colleagues and other departments to deliver projects. Some knowledge of the arts, charitable fundraising or the charity sector. Skills and Approach: Ambition to develop fundraising and communications skills. Excellent written and verbal communication skills with a personable and professional approach. A very sharp eye for detail with strong problem-solving skills. Confident but highly discreet, able to read a room and react professionally. Strong relationship building and interpersonal skills. The ability to work as part of a team as well as independently. Self-starter with strong project management and organisational competencies with a demonstrated aptitude for multitasking, attention to detail, and meeting competing and overlapping deadlines. Good general IT skills, including Microsoft Office. Experience of Adobe InDesign and Photoshop, and experience of a fundraising CRM, preferably Tessitura or Spektrix, would be desirable but not essential. An interest in theatre and an affinity with The Arts Theatre Cambridge's mission and purpose. TERMS & CONDITIONS Salary: £28,000 per annum Hours of Work: This is a full-time role, 40 hours per week including a 1-hour unpaid lunch break. This role will also include some evening work for Theatre events and press nights. Holiday entitlement: 33 days per annum (pro rata) including statutory bank holidays. Employees are eligible to receive time off in lieu (TOIL) for approved additional hours or bank holidays worked. Probationary Period: 3 months Notice Period: Following the completion of a successful probationary period, the notice period is one month. Pension: The Arts Theatre offers an auto-enrolment pension scheme. Equality We're committed to an inclusive recruitment process. If you have any specific requirements or suggestions to support your application, please share them with us and we'll consider how we can help. How to Apply Please send a cover email detailing your suitability for the role, of no more than 400 words, and your CV to Nicky Hupe via the button below. If this role has caught your interest but you are unsure whether to apply, or the timings don't quite work, please don't hesitate to get in touch. We'd be delighted to talk things through, answer any questions, and can be flexible - our priority is finding the right person. Deadline for applications: Wednesday 6 May, 12noon.
Apr 27, 2026
Full time
JOB DESCRIPTION DEVELOPMENT & COMMUNICATIONS ASSISTANT Reporting to: Nicky Hupe, Head of Communications Day-to-day work directed by: Luke Dell, Membership Manager ROLE SUMMARY We are seeking an ambitious early-career professional with excellent organisational skills and a strong interest in fundraising and communications. As Development & Communications Assistant, you will contribute to both our fundraising activity and our communications work. You will support our work with individual supporters, corporate partners, and trusts and foundations, helping to deliver excellent stewardship and well-run cultivation events. Alongside this, you will play a key role in helping with the creation and scheduling of organisational messaging, and ensuring communications are consistent with our brand identity. This is an opportunity to gain broad, practical experience within a small but ambitious team. You will develop skills in fundraising, financial processing, and event coordination, while also building experience in written and visual communications, and brand management. Through working closely with other staff across the organisation, you will grow your understanding and experience of a producing and receiving theatre and the charity sector. This role would suit someone passionate about the arts and culture sector, particularly the performing arts, who is looking for a first or early step into a career in arts fundraising or communications. It offers a strong foundation of transferable skills and experience that could act as a springboard into a wide range of future roles. KEY RESPONSIBILITIES Fundraising: Support fundraising through trusts and foundations undertaking research tasks, and collating information for applications and funders reports. Maintain the application and reporting schedules for all funders and supporters. Support the department in looking after current and potential major supporters. Arrange ticket bookings for supporters and prospective donors using Tessitura - our Box Office and Fundraising database/CRM. Track the team's financial processing and records, across all income streams, in close liaison with the Finance department. Use Tessitura to enter all donations, financial information, and relevant communications, assisting the team in prospecting and records maintenance. Responsible for paperwork for Gift Aid and manage our regular Gift Aid claim process with Tessitura, HMRC and the Finance department. Research potential supporters and funders, and produce meeting briefings and supporter biographies. Ensure crediting for supporters is correct and up to date. Ensure support pages on the Theatre's website are dynamic and up to date. Support the team in preparing updates and reports for Trustees and funders. Be the primary entry point of contact for supporters. Communications: Support the Head of Communications in developing and delivering activity that raises the profile of the Theatre and strengthens its reputation. Coordinate the scheduling of external communications, working with other teams to ensure messages are aligned and go out at the right time. Draft, edit and proofread copy for a range of channels, including website, newsletters, press releases, social media and printed materials. Update and maintain content on the Theatre's website Work closely with the Marketing team on the Theatre's social media channels, including monitoring activity and reporting. Help ensure consistent use of the Theatre's brand, tone of voice and visual identity across all communications. Support the design and creation of visual content using existing templates and brand guidelines. Work with designers, photographers, and other creatives to brief, adapt and deliver visual materials. Organise content libraries, ensuring images, copy and digital assets are organised, up-to-date, and correctly credited. Track, log and report on press and media coverage. Events: Supported closely by the team, lead on the planning and delivery of fundraising events, working with the Executive, Production and Front of House teams. Attend events as a representative of The Arts Theatre, supporting the work of developing and maintaining relationships. The following generic responsibilities apply to all Arts Theatre staff: Attend meetings and events as required Deputise for Box Office and Front of House staff as required Assist other departments as required Contribute to achieving the aims and targets of the organisation as a whole and assist with other projects and activities as required Carry out administrative work generated by the above activities Have a flexible approach to working hours Maintain a clean and tidy working environment Be presentable, well-organised and have good timekeeping Comply with The Arts Theatre's Equal Opportunities, Health and Safety and other policies at all times The list of responsibilities is not exhaustive, and you may be required to perform duties outside of this list as operationally required and at the direction of your line managers. PERSON SPECIFICATION Experience and Knowledge (transferable skills welcome): Experience of working in administrative roles, ideally in fundraising, communications, or a charity. Experience of planning or delivering events. Customer service experience with donors or customers, building relationships, handling enquiries and problem-solving. Experience of working closely with colleagues and other departments to deliver projects. Some knowledge of the arts, charitable fundraising or the charity sector. Skills and Approach: Ambition to develop fundraising and communications skills. Excellent written and verbal communication skills with a personable and professional approach. A very sharp eye for detail with strong problem-solving skills. Confident but highly discreet, able to read a room and react professionally. Strong relationship building and interpersonal skills. The ability to work as part of a team as well as independently. Self-starter with strong project management and organisational competencies with a demonstrated aptitude for multitasking, attention to detail, and meeting competing and overlapping deadlines. Good general IT skills, including Microsoft Office. Experience of Adobe InDesign and Photoshop, and experience of a fundraising CRM, preferably Tessitura or Spektrix, would be desirable but not essential. An interest in theatre and an affinity with The Arts Theatre Cambridge's mission and purpose. TERMS & CONDITIONS Salary: £28,000 per annum Hours of Work: This is a full-time role, 40 hours per week including a 1-hour unpaid lunch break. This role will also include some evening work for Theatre events and press nights. Holiday entitlement: 33 days per annum (pro rata) including statutory bank holidays. Employees are eligible to receive time off in lieu (TOIL) for approved additional hours or bank holidays worked. Probationary Period: 3 months Notice Period: Following the completion of a successful probationary period, the notice period is one month. Pension: The Arts Theatre offers an auto-enrolment pension scheme. Equality We're committed to an inclusive recruitment process. If you have any specific requirements or suggestions to support your application, please share them with us and we'll consider how we can help. How to Apply Please send a cover email detailing your suitability for the role, of no more than 400 words, and your CV to Nicky Hupe via the button below. If this role has caught your interest but you are unsure whether to apply, or the timings don't quite work, please don't hesitate to get in touch. We'd be delighted to talk things through, answer any questions, and can be flexible - our priority is finding the right person. Deadline for applications: Wednesday 6 May, 12noon.
The Bike Station (Recycle to Cycle & Recycle to Cycle Trading Ltd.) Job Title: Community Outreach Officer (please note this role is subject to a PVG Disclosure Scotland check) Location: Edinburgh Reports To: Communities Manager Contract: Permanent Hours: 0.6FTE (21 hours/week) Salary: £27,127 FTE Purpose of the role The post will engage with communities in Edinburgh, with particular focus on our Kids Bike Life programme. Kids Bike Life (KBL) is a project designed to enable more young people and their adults to choose cycling. Having started delivery of the project in 2024/25, we have built relationships with schools, young people, their adults and the surrounding communities to deliver a programme of activity to increase cycling in the area. The role will primarily involve working with our Cycle Trainer Ride Leaders to schedule activities for the Kids Bike Life programme, developing new partnerships (with schools and community organisations) and maintaining existing relationships. Throughout the delivery of the programme you will be expected to keep records and evaluate in line with reporting requirements. You may be expected to support the Communities Manager in future fundraising bids for the project or other such community projects. Key Responsibilities Plan and coordinate delivery of the Kids Bike Life programme in Edinburgh Engage with partner organisations, identify the most appropriate partnerships for Bike Station projects and develop and maintain relationships with selected partners Act as the primary point of contact for partners, sharing information about the programme and dealing with their enquiries and any problems that arise Ensure appropriate data is collected for robust evaluation of the programme, contribute to analysis and presentation of data for reporting and funding applications etc Work with Communities Manager and Perth counterpart to ensure the projects are delivered consistently and are continually improved Work closely with the Cycle Trainer Ride Leaders to schedule Kids Bike Life sessions Develop a strategy for the integration of cargo bikes into the Kids Bike Life project Coordinate freelancers or volunteers required to assist with delivery of activities With support of Community Mechanics and/or Cycle Trainer Ride Leader, design events for the programme Support the recruitment of staff joining the Communities Team Support the Communications Officer by providing relevant materials (e.g. photos, quotes etc.) Operate within a set delivery budget that is prescribed and monitored Comply with all current legislation and Recycle to Cycle policies Work with the Bike Station team Assist with the delivery of other communities projects and activities Where necessary, assist in the development of new community programmes Person Specification Experience Delivering behaviour change programmes using a community development approach Partnership working with local authorities, community planning partners and the community and voluntary sector Ability to work independently and make decisions with minimal supervision; enthusiastic and self motivated Good level of IT literacy including use of Google suite Good understanding and experience of community development theory and practice Excellent knowledge and understanding of the workings of the community and voluntary sector Understanding of local and national social policy Developing and delivering projects in seldom heard communities Excellent track record of organising, promoting and carrying through events Leading group workshops and training activities Contributing to successful funding applications Skills Good verbal and written communication skills Understanding of the community and voluntary sector Good time management skills and attention to detail Innovative, analytical and a great problem solver Ability to work independently and as part of a team Experience of participatory processes of community engagement Application deadline Deadline for application: Monday 4 May 2026 (midnight) - interviews w/b 11 May 2026
Apr 27, 2026
Full time
The Bike Station (Recycle to Cycle & Recycle to Cycle Trading Ltd.) Job Title: Community Outreach Officer (please note this role is subject to a PVG Disclosure Scotland check) Location: Edinburgh Reports To: Communities Manager Contract: Permanent Hours: 0.6FTE (21 hours/week) Salary: £27,127 FTE Purpose of the role The post will engage with communities in Edinburgh, with particular focus on our Kids Bike Life programme. Kids Bike Life (KBL) is a project designed to enable more young people and their adults to choose cycling. Having started delivery of the project in 2024/25, we have built relationships with schools, young people, their adults and the surrounding communities to deliver a programme of activity to increase cycling in the area. The role will primarily involve working with our Cycle Trainer Ride Leaders to schedule activities for the Kids Bike Life programme, developing new partnerships (with schools and community organisations) and maintaining existing relationships. Throughout the delivery of the programme you will be expected to keep records and evaluate in line with reporting requirements. You may be expected to support the Communities Manager in future fundraising bids for the project or other such community projects. Key Responsibilities Plan and coordinate delivery of the Kids Bike Life programme in Edinburgh Engage with partner organisations, identify the most appropriate partnerships for Bike Station projects and develop and maintain relationships with selected partners Act as the primary point of contact for partners, sharing information about the programme and dealing with their enquiries and any problems that arise Ensure appropriate data is collected for robust evaluation of the programme, contribute to analysis and presentation of data for reporting and funding applications etc Work with Communities Manager and Perth counterpart to ensure the projects are delivered consistently and are continually improved Work closely with the Cycle Trainer Ride Leaders to schedule Kids Bike Life sessions Develop a strategy for the integration of cargo bikes into the Kids Bike Life project Coordinate freelancers or volunteers required to assist with delivery of activities With support of Community Mechanics and/or Cycle Trainer Ride Leader, design events for the programme Support the recruitment of staff joining the Communities Team Support the Communications Officer by providing relevant materials (e.g. photos, quotes etc.) Operate within a set delivery budget that is prescribed and monitored Comply with all current legislation and Recycle to Cycle policies Work with the Bike Station team Assist with the delivery of other communities projects and activities Where necessary, assist in the development of new community programmes Person Specification Experience Delivering behaviour change programmes using a community development approach Partnership working with local authorities, community planning partners and the community and voluntary sector Ability to work independently and make decisions with minimal supervision; enthusiastic and self motivated Good level of IT literacy including use of Google suite Good understanding and experience of community development theory and practice Excellent knowledge and understanding of the workings of the community and voluntary sector Understanding of local and national social policy Developing and delivering projects in seldom heard communities Excellent track record of organising, promoting and carrying through events Leading group workshops and training activities Contributing to successful funding applications Skills Good verbal and written communication skills Understanding of the community and voluntary sector Good time management skills and attention to detail Innovative, analytical and a great problem solver Ability to work independently and as part of a team Experience of participatory processes of community engagement Application deadline Deadline for application: Monday 4 May 2026 (midnight) - interviews w/b 11 May 2026
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 27, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
About Woman's Trust The charity was established in 1996 to meet the gap in specialist mental health services. Woman s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally. About the role As Fundraising Manager, you will support income generation for Woman s Trust, led by the Head of Fundraising (HOF). You will focus on securing five figure grants, corporate donations and community/public donations, and support the increase of or ganisational income from £1.2m to £3m in the next 3 years. You will effectively communicate our services and campaign aims and develop funder partnerships and relationships aligned to our strategic priorities. You will manage and deliver the whole cycle of trusts and foundations, corporate and community/public income generation, including regular prospecting, producing impactful funder reports and maintaining our CRM system. Hours: Full-time, 35 hours per week. Contract: Permanent. Location: Woman s Trust premises including co-location with statutory partners and community partnership locations. For further information and to apply, please visit our website. Please note, CVs and cover letters should be sent in Word format. Closing date: 1st May 2026. Interviews will be held on a rolling basis. This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities. An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Apr 27, 2026
Full time
About Woman's Trust The charity was established in 1996 to meet the gap in specialist mental health services. Woman s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally. About the role As Fundraising Manager, you will support income generation for Woman s Trust, led by the Head of Fundraising (HOF). You will focus on securing five figure grants, corporate donations and community/public donations, and support the increase of or ganisational income from £1.2m to £3m in the next 3 years. You will effectively communicate our services and campaign aims and develop funder partnerships and relationships aligned to our strategic priorities. You will manage and deliver the whole cycle of trusts and foundations, corporate and community/public income generation, including regular prospecting, producing impactful funder reports and maintaining our CRM system. Hours: Full-time, 35 hours per week. Contract: Permanent. Location: Woman s Trust premises including co-location with statutory partners and community partnership locations. For further information and to apply, please visit our website. Please note, CVs and cover letters should be sent in Word format. Closing date: 1st May 2026. Interviews will be held on a rolling basis. This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities. An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Focaldata is a research technology company - £9m in revenue, growing fast, and backed by clients like New Balance, Hope Not Hate, and the Bill & Melinda Gates Foundation. We use technology to deliver the kind of deep, accurate insight that traditionally took months and cost a fortune. We do it faster, and better. We're at the stage where the foundations matter. That means bringing in finance talent that can keep pace with the business, handle complexity to bring clarity, and help leadership make better decisions. If you're a finance professional who thrives in a scale-up environment and wants real ownership - not just a reporting function - this is the role. About the role This role exists because we want dedicated finance ownership as we scale, reporting into the leadership team and working across every part of the business. You'll own the finance function day-to-day: working directly with leadership and functional leads to make sure the numbers are accurate, the forecasts are useful, and finance actively supports how we grow. It's a hands on role spanning core finance rhythms, systems improvement, and genuine commercial partnership. What you'll do Finance operations: Oversee month end close and ensure accurate, timely numbers. Oversee accounts receivable and payable. Manage external accountants and tax advisors (VAT, statutory accounts, filings). Own payroll. Improve financial controls, approval processes, and audit readiness. Reporting & insights: Deliver monthly management reporting with variance analysis and actionable narrative. Provide finance inputs to annual, quarterly board reporting. Support fundraising and corporate finance activity with reporting and analysis. Planning & forecasting: Own the annual budget, run rolling forecasts, build scenario models (hiring, pricing, capacity), and produce forecast vs actuals analysis with clear commentary that leadership actually uses. Commercial & strategic support: Provide pricing and deal support including margin and sensitivity analysis. Maintain investor ready models and data packs. Support long term financial strategy with structured analysis. Systems & automation: Partner with BizOps on the finance stack (QuickBooks, Datarails, Rippling). Drive automation of reporting and forecasting workflows. Use AI to minimise manual and repeat work across the finance function. Define what leadership needs from BI and reporting outputs. Who you are (skills and experience) At least 4 years in a commercial finance or finance business partnering background, ideally in a high growth or scale up environment Month end close management: ability to run a reliable, timely close process and ensure accurate numbers with minimal fire drills; experience managing external accountants A track record of building forecasting and reporting cadences that leadership trusts and uses Good financial modelling skills - 3 statement models, scenario planning, sensitivity analysis Ability to translate financial complexity into clear narrative and recommendations Strong stakeholder management across commercial, delivery, ops, and leadership teams Comfort working with imperfect data and a drive to improve it through better definitions, processes, and systems Experience with both services and software revenues, ideally within the same company Experience automating finance processes using AI and other technologies Familiarity with QuickBooks, Datarails, or similar FP&A tooling Experience supporting board reporting, investor materials, or fundraising prep Who you are (mindset) You treat finance as a proactive partner to the business, not a reactive reporting function You're comfortable in ambiguity and know how to make progress without perfect conditions You care about making things simpler and more reliable over time, not just getting through the month You communicate clearly and confidently with non finance stakeholders You're energised by a fast moving environment and take ownership seriously Please note: this role is required to be in-office 4 days a week Focaldata is an equal opportunities employer. We believe in the value of a diverse and inclusive workforce for our business, team and customers. We encourage all applications regardless of age, disability, gender, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation. We also understand that certain groups may not feel empowered to apply unless they match every single requirement. Please do apply even if you don't match 100% of every single requirement!
Apr 27, 2026
Full time
Focaldata is a research technology company - £9m in revenue, growing fast, and backed by clients like New Balance, Hope Not Hate, and the Bill & Melinda Gates Foundation. We use technology to deliver the kind of deep, accurate insight that traditionally took months and cost a fortune. We do it faster, and better. We're at the stage where the foundations matter. That means bringing in finance talent that can keep pace with the business, handle complexity to bring clarity, and help leadership make better decisions. If you're a finance professional who thrives in a scale-up environment and wants real ownership - not just a reporting function - this is the role. About the role This role exists because we want dedicated finance ownership as we scale, reporting into the leadership team and working across every part of the business. You'll own the finance function day-to-day: working directly with leadership and functional leads to make sure the numbers are accurate, the forecasts are useful, and finance actively supports how we grow. It's a hands on role spanning core finance rhythms, systems improvement, and genuine commercial partnership. What you'll do Finance operations: Oversee month end close and ensure accurate, timely numbers. Oversee accounts receivable and payable. Manage external accountants and tax advisors (VAT, statutory accounts, filings). Own payroll. Improve financial controls, approval processes, and audit readiness. Reporting & insights: Deliver monthly management reporting with variance analysis and actionable narrative. Provide finance inputs to annual, quarterly board reporting. Support fundraising and corporate finance activity with reporting and analysis. Planning & forecasting: Own the annual budget, run rolling forecasts, build scenario models (hiring, pricing, capacity), and produce forecast vs actuals analysis with clear commentary that leadership actually uses. Commercial & strategic support: Provide pricing and deal support including margin and sensitivity analysis. Maintain investor ready models and data packs. Support long term financial strategy with structured analysis. Systems & automation: Partner with BizOps on the finance stack (QuickBooks, Datarails, Rippling). Drive automation of reporting and forecasting workflows. Use AI to minimise manual and repeat work across the finance function. Define what leadership needs from BI and reporting outputs. Who you are (skills and experience) At least 4 years in a commercial finance or finance business partnering background, ideally in a high growth or scale up environment Month end close management: ability to run a reliable, timely close process and ensure accurate numbers with minimal fire drills; experience managing external accountants A track record of building forecasting and reporting cadences that leadership trusts and uses Good financial modelling skills - 3 statement models, scenario planning, sensitivity analysis Ability to translate financial complexity into clear narrative and recommendations Strong stakeholder management across commercial, delivery, ops, and leadership teams Comfort working with imperfect data and a drive to improve it through better definitions, processes, and systems Experience with both services and software revenues, ideally within the same company Experience automating finance processes using AI and other technologies Familiarity with QuickBooks, Datarails, or similar FP&A tooling Experience supporting board reporting, investor materials, or fundraising prep Who you are (mindset) You treat finance as a proactive partner to the business, not a reactive reporting function You're comfortable in ambiguity and know how to make progress without perfect conditions You care about making things simpler and more reliable over time, not just getting through the month You communicate clearly and confidently with non finance stakeholders You're energised by a fast moving environment and take ownership seriously Please note: this role is required to be in-office 4 days a week Focaldata is an equal opportunities employer. We believe in the value of a diverse and inclusive workforce for our business, team and customers. We encourage all applications regardless of age, disability, gender, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation. We also understand that certain groups may not feel empowered to apply unless they match every single requirement. Please do apply even if you don't match 100% of every single requirement!
We are lThe successful candidate will be required to work 37.5 hours per week, working Monday - Friday, between the hours of 8AM - 8PM (usual working hours are 9AM - 5PM). Temporary cover is required for approximately 3 months. Please note: you will be based across two accommodation sites which have 5 units each, and 7 outreach flats.In this position, you will be expected to;- Manage a team of 4 Progression Coaches, Night Progression Coaches and Outreach Workers- Build and manage local relationships, including regular meetings with commissioners, stakeholders, delivery partners and other service providers for homelessness services- Hold specific responsibilities for ensuring the safety of the building for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting- Liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service- Ensure budgets are maintained as directed by the Executive Director of Finance and Resources and are managed throughout the year by working with the finance team and Assistant Director using its systems and processes- Ensure the highest standards of support for young people are provided and maintain effective and efficient housing management practices, delivering KPI targets in both areas- Work within the organisations model of Acceptance and Commitment Therapy informed delivery to support clients to understand and act on their values, strengths, and long-term vision for their future- Ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.To apply for this role, you must have;- Experience leading a team, setting clear goals and ensuring continuous improvement to delivering a quality service to clients.- Commitment to developing and motivating a team through mentoring, coaching and feedback, ensuring your team is well equipped to achieve a quality-run service- Strong analytical skills with the ability to assess complex situations, identify potential risks and implement effective solutions within a dynamic and complex environment- Excellent interpersonal skills communicating with a range of stakeholders including clients, external partners including commissioners, medical professionals, local authorities and housing providers.- Experience in building and maintaining relationships both internally and externally- Ability to analyse data and make informed decisions based on reports and KPI'sPlease note; easy on street parking is available
Apr 27, 2026
Contractor
We are lThe successful candidate will be required to work 37.5 hours per week, working Monday - Friday, between the hours of 8AM - 8PM (usual working hours are 9AM - 5PM). Temporary cover is required for approximately 3 months. Please note: you will be based across two accommodation sites which have 5 units each, and 7 outreach flats.In this position, you will be expected to;- Manage a team of 4 Progression Coaches, Night Progression Coaches and Outreach Workers- Build and manage local relationships, including regular meetings with commissioners, stakeholders, delivery partners and other service providers for homelessness services- Hold specific responsibilities for ensuring the safety of the building for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting- Liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service- Ensure budgets are maintained as directed by the Executive Director of Finance and Resources and are managed throughout the year by working with the finance team and Assistant Director using its systems and processes- Ensure the highest standards of support for young people are provided and maintain effective and efficient housing management practices, delivering KPI targets in both areas- Work within the organisations model of Acceptance and Commitment Therapy informed delivery to support clients to understand and act on their values, strengths, and long-term vision for their future- Ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.To apply for this role, you must have;- Experience leading a team, setting clear goals and ensuring continuous improvement to delivering a quality service to clients.- Commitment to developing and motivating a team through mentoring, coaching and feedback, ensuring your team is well equipped to achieve a quality-run service- Strong analytical skills with the ability to assess complex situations, identify potential risks and implement effective solutions within a dynamic and complex environment- Excellent interpersonal skills communicating with a range of stakeholders including clients, external partners including commissioners, medical professionals, local authorities and housing providers.- Experience in building and maintaining relationships both internally and externally- Ability to analyse data and make informed decisions based on reports and KPI'sPlease note; easy on street parking is available
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Apr 27, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
THE ARTS THEATRE CAMBRIDGE
Cambridge, Cambridgeshire
Purpose of Role Lead volunteer recruitment, training, engagement and retention, and design and deliver volunteer-led activities that support front-of-house operations. Act as one of the venue's primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making. Act as the FOH Accessibility Champion, working with the Arts Theatre Accessibility Coordinator to embed accessibility-aware processes across all front-of-house activity and operational workflows. Key responsibilities Strategy and Planning: Volunteer strategy: Develop and implement volunteer recruitment, retention and development plans aligned with the venue's programme and community objectives. Accessibility strategy: Work with the Arts Theatre Accessibility Coordinator to set FOH accessibility priorities and embed inclusive practice across operations. Programme Development: Design and deliver volunteer-led activities and community outreach initiatives that support performances, fundraising and audience engagement. Operational Leadership: Oversee front-of-house readiness for performances and events, setting standards and processes to ensure a consistent, high-quality customer experience. Act as one of the venue's Duty Managers, taking overall responsibility for venue operations, safety, crowd management and customer experience during duty shifts. Act as main point of contact for planning and delivery of all Creative Learning & Engagement tours and events. Duty Management & Venue Operations: Make operational decisions on the night, manage incidents, liaise with performers and contractors, and ensure compliance with licensing and health & safety requirements. Serve as a key holder and emergency call-out where required. People Management & Development: Lead recruitment, selection and onboarding for volunteers and casual front-of-house staff, including DBS checks where required. Deliver induction programmes, role-specific training and accessibility awareness training; design development pathways and recognition schemes to drive retention. Create and maintain rotas and scheduling systems aligned to performance timetables and staffing capacity. Volunteer Engagement & Events: Run briefings, feedback loops and recognition programmes; plan and deliver social, training and appreciation events for volunteers. Coordinate volunteer involvement in community outreach and fundraising activities. Partnerships, Suppliers & Contractors: Coordinate box office handovers and event readiness with the Theatre Manager; liaise with contractors and suppliers to resolve on-the-night issues and report building defects as required. Administration, Reporting & Insight: Produce regular reports on volunteer metrics, accessibility outcomes and front-of-house performance; assist with reconciliation and administrative tasks. Use volunteer feedback and operational data to recommend improvements to FOH processes and accessibility provision. Safeguarding & Compliance: Support licensing, safeguarding and incident reporting; ensure adherence to health & safety and licensing regulations in FOH activity. Continuous Improvement: Audit front-of-house accessibility provision, recommend and implement improvements, and lead initiatives to improve operational efficiency and inclusivity. Role profile Qualifications: Desirable: First Aid, SIA or equivalent, health & safety training, safeguarding training. DBS check required where the role involves contact with vulnerable people. Experience: Experience in live events, theatre or hospitality environments, including front-of-house or duty management. Experience recruiting, training and managing volunteers or community groups. Knowledge of accessibility standards and reasonable adjustments in public venues. Skills & Knowledge: Leadership: Confident supervising staff and volunteers with a collaborative, supportive style. Accessibility expertise: Practical knowledge of access needs and inclusive practice. Volunteer management: Proven ability to recruit, train and retain volunteers and run recognition programmes. Communication: Clear, calm communicator with strong customer-service focus and the ability to handle challenging situations. Organisation: Strong planning, scheduling and administrative skills; comfortable managing rotas and reporting. Problem solving: Decisive under pressure with a pragmatic, safety-first approach. Behaviours & Attributes: Customer-first mindset and strong attention to detail. Resilient and decisive in fast-paced live-event environments. Collaborative and inclusive, committed to accessibility and safeguarding. KPIs and working conditions: KPIs: Volunteer retention rate; number of trained accessibility champions; on-the-night incident rate; customer satisfaction scores; timely completion of rotas and reports. Reporting: Regular updates to the Theatre Manager and monthly volunteer/accessibility reports to senior management. Working pattern: Flexible hours including evenings and weekends; on-call for events as Duty Manager. Development: Opportunities to lead accessibility projects, develop volunteer pathways and shape community engagement strategy. Terms and conditions: Salary range: £29,000 to £31,500 per annum Hours of Work: An average of 35 hours per week excluding an unpaid lunchbreak. Holiday entitlement: 25 days plus statutory bank holidays. Pension: The Theatre offers an auto-enrolment pension scheme. Please send CV's and a short covering letter by an email via the button below. If you have any questions about the role please contact: Closing date for application is 5pm on Tuesday 28th April 2026. Interviews will be held week commencing Monday 4th May 2026.
Apr 27, 2026
Full time
Purpose of Role Lead volunteer recruitment, training, engagement and retention, and design and deliver volunteer-led activities that support front-of-house operations. Act as one of the venue's primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making. Act as the FOH Accessibility Champion, working with the Arts Theatre Accessibility Coordinator to embed accessibility-aware processes across all front-of-house activity and operational workflows. Key responsibilities Strategy and Planning: Volunteer strategy: Develop and implement volunteer recruitment, retention and development plans aligned with the venue's programme and community objectives. Accessibility strategy: Work with the Arts Theatre Accessibility Coordinator to set FOH accessibility priorities and embed inclusive practice across operations. Programme Development: Design and deliver volunteer-led activities and community outreach initiatives that support performances, fundraising and audience engagement. Operational Leadership: Oversee front-of-house readiness for performances and events, setting standards and processes to ensure a consistent, high-quality customer experience. Act as one of the venue's Duty Managers, taking overall responsibility for venue operations, safety, crowd management and customer experience during duty shifts. Act as main point of contact for planning and delivery of all Creative Learning & Engagement tours and events. Duty Management & Venue Operations: Make operational decisions on the night, manage incidents, liaise with performers and contractors, and ensure compliance with licensing and health & safety requirements. Serve as a key holder and emergency call-out where required. People Management & Development: Lead recruitment, selection and onboarding for volunteers and casual front-of-house staff, including DBS checks where required. Deliver induction programmes, role-specific training and accessibility awareness training; design development pathways and recognition schemes to drive retention. Create and maintain rotas and scheduling systems aligned to performance timetables and staffing capacity. Volunteer Engagement & Events: Run briefings, feedback loops and recognition programmes; plan and deliver social, training and appreciation events for volunteers. Coordinate volunteer involvement in community outreach and fundraising activities. Partnerships, Suppliers & Contractors: Coordinate box office handovers and event readiness with the Theatre Manager; liaise with contractors and suppliers to resolve on-the-night issues and report building defects as required. Administration, Reporting & Insight: Produce regular reports on volunteer metrics, accessibility outcomes and front-of-house performance; assist with reconciliation and administrative tasks. Use volunteer feedback and operational data to recommend improvements to FOH processes and accessibility provision. Safeguarding & Compliance: Support licensing, safeguarding and incident reporting; ensure adherence to health & safety and licensing regulations in FOH activity. Continuous Improvement: Audit front-of-house accessibility provision, recommend and implement improvements, and lead initiatives to improve operational efficiency and inclusivity. Role profile Qualifications: Desirable: First Aid, SIA or equivalent, health & safety training, safeguarding training. DBS check required where the role involves contact with vulnerable people. Experience: Experience in live events, theatre or hospitality environments, including front-of-house or duty management. Experience recruiting, training and managing volunteers or community groups. Knowledge of accessibility standards and reasonable adjustments in public venues. Skills & Knowledge: Leadership: Confident supervising staff and volunteers with a collaborative, supportive style. Accessibility expertise: Practical knowledge of access needs and inclusive practice. Volunteer management: Proven ability to recruit, train and retain volunteers and run recognition programmes. Communication: Clear, calm communicator with strong customer-service focus and the ability to handle challenging situations. Organisation: Strong planning, scheduling and administrative skills; comfortable managing rotas and reporting. Problem solving: Decisive under pressure with a pragmatic, safety-first approach. Behaviours & Attributes: Customer-first mindset and strong attention to detail. Resilient and decisive in fast-paced live-event environments. Collaborative and inclusive, committed to accessibility and safeguarding. KPIs and working conditions: KPIs: Volunteer retention rate; number of trained accessibility champions; on-the-night incident rate; customer satisfaction scores; timely completion of rotas and reports. Reporting: Regular updates to the Theatre Manager and monthly volunteer/accessibility reports to senior management. Working pattern: Flexible hours including evenings and weekends; on-call for events as Duty Manager. Development: Opportunities to lead accessibility projects, develop volunteer pathways and shape community engagement strategy. Terms and conditions: Salary range: £29,000 to £31,500 per annum Hours of Work: An average of 35 hours per week excluding an unpaid lunchbreak. Holiday entitlement: 25 days plus statutory bank holidays. Pension: The Theatre offers an auto-enrolment pension scheme. Please send CV's and a short covering letter by an email via the button below. If you have any questions about the role please contact: Closing date for application is 5pm on Tuesday 28th April 2026. Interviews will be held week commencing Monday 4th May 2026.
